# Page 15 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Clover the right Payment Processing solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226864/Clover/reviews

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Clover

3.8 (574)

[View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 15 - Reviews of Clover

## Showing most helpful reviews

Showing 351-375 of 574 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VH

Velia H.  
Restaurant Owner  
Restaurants  
Used the software for: 2+ years

### "Robbed"

February 14, 2018

2.0

Horrible horrible customer service

Pros

It looks nice. Doesn't require ink. Manual transactions possible if card doesn't swipe.No chip card reader trouble I guess!

Cons

Difficult in high traffic. Extremely over priced. Surprise fees on any day of the month to purposely overdraft the account. Fees are also outrageously high no matter what. Impossible to refund 1 item. Must refund the whole order.Even return cash to not do a whole other transaction.Doesnt do sales over 100 items of the same thing makes the receipt a total joke.Taking the risk of payment offline if the card declined you can forget about your money.Contact customer service for a 2 hour wait all to get hung up on or someone send you to the bank all so they can say call customer service!

Review Source

JC

Jerica C.  
photographer  
Fine Art  
Used the software for: 2+ years

### "Great app for frequent customers"

August 17, 2021

5.0

Pros

I have been using Clover Go since 2016. In a food truck and I was using that product since is very easy friendly and most customers they were very familiarized with it. Great and totally recommend it.

Cons

I thought it would be easy to find it again because I am a frequent customer from the food truck but they swap to another product. I wish clover does something to keep customers using it.

Review Source

MF

Misty F.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "Awesome "

February 23, 2017

5.0

Pros

Fast easy cool design mobile devices ! It doesn't run off communication with other computers like our previous system, it runs alone , communicates via internet like an app, so this makes for no interruptions in device like previous system . If we had one computer down with old system it would stop business but this system runs smooth with one computer shit down or turned off , doesn't stop us !

Cons

Wifi dependent it does depend on internet to run , unless you download the At and t service to your mobiles but we have excellent service here so that's rarely and issue , but like I said there is a way around that prob with the at&t download I just am cheap

Review Source

MS

Meghan S.  
CPA  
Accounting  
Used the software for: 2+ years

### "Using Clover with QuickBooks"

August 11, 2022

5.0

Clover was easy to use and easy to set up with QuickBooks. I would recommend it to other clients.

Pros

I like that you can have Clover integrate with Quickbooks to brings sales data directly into the file

Cons

I wish Clover was better about explaining how they take out their fees monthly with clients and importing that in with sales deposits. My client had trouble with this each month because sometimes they would reduce deposits and sometimes they would just charge the fee so she always had to search to figure out what happened.

Review Source

PS

Patrick S.  
Director of Retail Sales  
Hospitality  
Used the software for: 1-2 years

### "small gift store operations"

March 12, 2019

5.0

good....considering purchasing one of their mobile MINI devices for the summer

Pros

mostly, it is easy to use. I have a few staff that help me with the programming and checking reports....all in all a good system

Cons

close of day and reporting is a little off at times. they close out the day based on eastern time and I am in the west.

Review Source

Jonathan H.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Useful at restaurants"

February 23, 2019

4.0

Pros

Useful at the restaurant I work at for payments

Cons

Not always intuitive, takes some time to discover what to do

Review Source

ST

Steven T.  
Director  
Environmental Services  
Used the software for: 1-2 years

### "Absolutely Fantastic"

February 22, 2019

5.0

Pros

I love the Clover Go system. Capturing payment on our mobile devices is easy, secure and intuitive. The dashboard on the website is fantastic. I have not used an easier system than Clover Go. My company has used many credit card processing solutions.

Cons

I have not a single complaint about Clover Go.

Review Source

TD

Tara D.  
Manager  
Automotive  
Used the software for: 2+ years

### "Works great for payment processing"

January 25, 2022

3.0

Pros

I have not had any technological issues with the Clover machine. Payments are very easy to take and you can send receipts various ways.

Cons

The initial fees for this machine were very high in my opinion. I also wish the machine was portable and wireless. Customer service was difficult to deal with.

Review Source

RR

Reginna R.  
Owner  
  
Used the software for: 1-2 years

### "Not the best "

February 18, 2019

3.0

It’s an okay system but there are better options out there.

Pros

It’s a very good and fast point of sale. You can create items and categories and even do gift cards!!!

Cons

Having to pay a monthly fee is what makes me quit using it all together. I’d rather just pay a fee per card than paying to use it per month.

Review Source

ST

Shelby T.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Clover review"

October 30, 2022

4.0

Happy so far

Pros

Portable and stationary for convenience

Cons

The set up was a nightmare. No one explained apps

Reason for choosing Clover

Other business owners recommend

Review Source

KK

Katricia K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Stay Away from Clover"

February 5, 2019

3.0

Not happy with this software at all, I would never use them again. Once my lease is up with them I'm done.

Pros

The only good thing about this software is that it has a lot of nice features and mobile options. You can have a register for a brick and mortar or you can get a mobile device to take for special events and pop up shops.

Cons

There equipment is overpriced and they lock you into a lease so tight it's not funny! Customer service is poor, lot's of hidden fees are being charged and it's very hard to get someone on the phone to speak too.

Review Source

TB

Tyler B.  
Senior Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Clover Review"

November 2, 2018

3.0

Pros

Clover is a very easy to use POS system. I see it as a great functioning system for coffee shops, retail, very small operations.

Cons

This POS system was not built for full-service restaurants doing any type of volume. We switched out of it because we did too much volume.

Review Source

BB

Bj B.  
Agent  
Insurance  
Used the software for: 2+ years

### "So many features and options, the sky is the limit "

November 11, 2022

5.0

Overall, I highly recommend seamless integration. Great customer experience. As far as their payment processing goes, analytical data is great. Customer service side is great! Gift cards awesome tracking your customer sales versus other businesses amazing

Pros

The compatibilities amazing all the features in different apps you can download simply amazing. It works great. It can do so many things with analytics, customer tracking, customer satisfaction, gift cards, a great product all around

Cons

The learning curve in the product supporter a little tricky but once you have it down in a good contact you're good to go. Really nice for customer analytics but it makes a little difficult. The other thing I don't like is having to pay à la carte for each thing

Review Source

mM

marlo M.  
Admin  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love the Convience"

February 14, 2023

5.0

easy and Convenient

Pros

This software works every time. Never has any issues.

Cons

Would like to take out the manual piece of opening the app. Would love if a notification pops up when in the vicinity alerting one to use the app.

Review Source

CS

Cila S.  
Office Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Using Clover"

September 25, 2018

4.0

Pros

We process our credit cards transactions through Clover. We have been using it for a few months. Processing a payment by swiping the card and by manually entering the cards information is simple and very efficient. When needing to search back transactions to void them, they are simple to find and easy to void. This makes finalizing the day quite simple and less painful.

Cons

I do not have any cons towards the Clover app.

Review Source

CL

Craig L.  
Owner  
Automotive  
Used the software for: 2+ years

### "Clover Review"

May 19, 2022

5.0

Pros

Extremely easy to use!! I love the fact I can bring it with me and collect payments anywhere anytime

Cons

I have not run into any issues with clover

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Clover

cost

Review Source

NA

Nakesha A.  
social worker  
Consumer Services  
Used the software for: 2+ years

### "Definately Worth It"

May 27, 2020

5.0

Fewer people are using cash which means there has to be a way to process credit cards. I was able to accept credit card and deposit it directly into my savings account.

Pros

I was not initially interested in using credit card for my small practice but I mus admit it made life easier. It was easy to set up and customer service was very helpful. Even if the card is not present you are easily able to process payment.

Cons

It was super easy to use. The only thing I would like to see is the ability to save credit card access for future use.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Clover

I wanted easy access to my cash, fee was reasonable and being able to have an actual card swipe.

Review Source

SL

Samuel L.  
CEO  
Restaurants  
Used the software for: 6-12 months

### "Unnecessarily heavy in the back end and terrible customer support"

June 18, 2019

1.0

Terrible. Absolutely terrible. Wouldn't wish this experience on my worst enemy

Pros

It looks nice and UX looks easy but in reality, it isn't. Truly hated the entire process of start to end. On the service line with them for an hour trying to get a refund for the months i have not used.

Cons

Their support seems like they actively try to NOT help and push it to other departments to just get rid of the problem. The problem being the customer.

Review Source

JG

Jessica G.  
Self-Employed  
Retail  
Used the software for: Less than 6 months

### "Clover - Retail/Art Studio"

January 7, 2020

5.0

We are overall really happy for the price point. We do have a few things we would change, and we would like to see the glitches fixed.

Pros

Clover is quick for training of new employees. We like the options for additional apps and absolutely LOVE the round up with Donors Choose.

Cons

We have hit a few glitches - we cannot return after processing a payment with a split tender. We have 3 instances where the system has processed a payment but at the end the order is still "open", this issue is still being resolved with customer service.

Reason for choosing Clover

Cost, Ease of Use

Review Source

HM

Haley M.  
Massage Therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Use of Clover: RECOMMENDED"

November 9, 2022

5.0

Great

Pros

Easy to use, hassle free. Very user friendly, and customer service is fairly good.Also love how the money gets deposited the next day into your account.

Cons

Fairly expensive, could be a little more affordable for small companies/small businesses.

Reason for choosing Clover

I am familiar with and have used before.

Review Source

VR

Verified Reviewer  
Sustaining Engineer  
Internet  
Used the software for: 6-12 months

### "Ditch the physical buy X get 1 free cards"

November 7, 2019

4.0

Does a great job tracking my loyalty points so I can claim rewards at places I enjoy making repeat visits to.

Pros

Easy to install and use, tracks my purchases at select local establishments and knows where I am by location.

Cons

Had to migrate from an app of a previous name that I now forget. Sometimes won't connect with the register, but this is rare and a receipt can be printed with a code to enter afterwards to claim rewards points.

Review Source

Kerron M.  
Sales & Service Training Specialist  
Telecommunications  
Used the software for: Less than 6 months

### "Nice for Rewards and Payments"

September 29, 2020

5.0

Customer support and integration did not go well. There is a reason we no longer use Clover. They were going to be way more expensive for the terminals we needed.

Pros

I really liked that there are rewards options available for each store location. This is a fun way to engage with customers. Clover also has a way to keep the phone numbers of patrons, so the rewards are integrated seamlessly without us having to manage them.

Cons

The software is ok and pretty easy to set up. The contact that we had with their company was not positive. We did not go with the ultimately because of the cost and the unwillingness to integrate with the software we already had. It may be good for a restaurant, but not a telecom.

Review Source

SA

Shirley A.  
Tasting Room Manager/Partner  
Entertainment  
Used the software for: Less than 6 months

### "Could be better"

July 11, 2017

3.0

The Clover station could be a whole lot more business friendly if they would act on in-put from the user. Also, I would like to use some of the 3rd party apps they have available, but at this point am not willing to pay additional fees for a POS, there are enough fees for a business owner as is.

Pros

I like the ability to go on line and see real time what my sales are, by category and server and the ability to print reports.

Cons

The biggest problem I've experience with the Clover station is there is no app to start/keep tabs. As a bar, this is key for my business. I figured out a work around, but it's not ideal. I believe I was misled on how the Clover Station would work for my business. I've asked repeatedly to get the app for Tabs available on the station, but have not had any feedback/response from Clover. Any response would be appreciated, even if it was "never gonna happen." Also, I would have liked the appearance better if it was available in black. The white color doesn't really fit my decor.

Review Source

DN

Dan N.  
CTO  
Retail  
Used the software for: 1-2 years

### "Not reliable system and worst customer support"

July 30, 2017

1.0

Not reliable system please stay away from clover!

Pros

easy to use look good in hardware design customers are easy to get duped and trapped you have to get through FD and Tasq they are the worst red tapes

Cons

constantly run into system problems with no ending sight. software design is very poor with features and functionalities are not working together well. customer support is clueless and incompetent. Not a reliable system and not reliable partner

Review Source

KF

Katarina F.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Clover"

November 10, 2016

4.0

We got Clover POS terminal for our diner. We added Clover mini and we took down old kitchen wheel and replaced it with printer connected to POS system. Could not be happier with our choice. System upgrades by itself with no extra charge. At the beginning we spent quite some time on the phone with support. I am proficient user of Aloha and system was new to us. eryone was very helpful. Tech team was able to log in with our permission into system and fix or adjust anything and everything we needed. Without additional chargers. Only thing we don't like about it is emloyees are able to open tables and access other functions without being clocked in. They r able as well access each others tables. We keep a close eye on the floor however with a larger operation I can see this being a sourse of problems. Tracking sales, number of items sold, average ticket size, accurate reporting is a breeze. Overall its a great system for the price we paid compared to other restaurant POS Systems out there.

Pros

Very self explanatory. User friendly. Intuitive.

Cons

Employees able to access each others tables. Employees able to access functions without being clocked in.

Review Source

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