# Page 2 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Clover the right Payment Processing solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226864/Clover/reviews

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Clover

3.8 (566)

[View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 2 - Reviews of Clover

## Showing most helpful reviews

Showing 26-50 of 566 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DH

David H.  
Owner  
Restaurants  
Used the software for: 2+ years

### "BUYER BEWARE"

February 1, 2026

1.0

The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it. Their Customer Support seems very knowledgeable about how to actually fix their own products.

Pros

Ease of use for administration and the team. Ability to have reports auto emailed to the appropriate people.

Cons

Buyer Beware! We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices. No big deal, we called clover support, they took down a bunch of information, and we waited for a reply. It went months and haven't heard a thing. When I called to check on the case number, they told me that it was closed. Pretty strange since no one called me and we were still having the issue. They reopened the case and we continued to wait, patiently. It got to be the 6 month mark and their solution was to reset the device. This didnt work so we asked for a replacement under warranty. We were advised that we were 2 weeks out of our warranty expiration! Seriously?! We gave the courtesy of giving their team 6 MONTHS to fix the problem and they won't honor the warranty? Fast forward a month and the more I thought about it the more angry it would make me. We are a multi-location business with many many clover devices, all of them work perfectly with the rewards program. I enter another support ticket, hoping someone will be able to help. I receive an email stating there is no item attached to that reward. Impossible since the other 20-some devices work just fine. I follow their steps and now we have 1 device that works and the rest do not! I called support to bring this to their attention and they tell me they will get back to me in 3 business days. They do not care about the merchants. We WILL be switching to Square.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Clover

Ease of setup and onboarding for employees.

Review Source

AG

Amanda G.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Lucky As A 4 Leaf Clover"

December 18, 2025

5.0

After dealing with terminals that would shut down or restart randomly or glitch and end up charging a client multiple times, Clover has been a huge, HUGE change for the better. Customer service has always been quick to help and they are always positive and pleasant to speak with. Clients comment all the time how quick and hassle less check out is and our older clients love how visible the screens are. I will always highly recommend using Clover.

Pros

There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management.

Cons

So far, there has been nothing about Clover that I do not like. I have used several other credit card terminals and online platforms that are subpar compared to Clover.

Switched from

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Lower card processing fees for clients and ourselves and just a more ease of use.

Review Source

TL

Tiffany L.  
Anything and everything  
Food Production  
Used the software for: 2+ years

### "Embarrassing customer service"

March 23, 2026

1.0

As long as everything is going well, things are going well. The second anything goes wrong you can’t rely on customer service.

Pros

For the most part, the system works well for us. Clover was not able to do everything it promised us it would, but we have adjusted our practices to continue.

Cons

A duplicate charge caused by clover system during a service outage cannot be refunded—by me or by their support team. After spending a long time in chat, being told repeatedly the issue was resolved (it wasn’t), I was ultimately told nothing could be done. Meanwhile, my customer is double charged. This is unacceptable for a payment processor in 2026. Please provide a real solution other than mailing a check that’s embarrassing

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

We switched because it was promised us that we would be able to use multiple locations and we bought lots of equipment to do so but then that was not a feature you have or were able to produce.

Review Source

CV

Criselen V.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Helpful software for retail clothing store"

August 29, 2025

4.0

Don’t see myself changing the system or hardware anytime soon. Satisfied with both and it gives the store a modern look compared to old registers.

Pros

It allows me to keep track of inventory and sales on a daily basis even when im away from the store. It also compares sales from a week before and months before.

Cons

When making a sale it will apply it to the person that is logged in but sometimes the sale is split and there is no way to put two employees.

Review Source

tM

thomas M.  
pres  
Medical Devices  
Used the software for: 2+ years

### "Clover will not let you cancel despite multiple attempts "

August 14, 2025

1.0

bad service bad service unit failed and they did not replace failed unit I switched services and they kept charging me , It is impossible to cancel without supreme run around and they tried to phish me for more info to give me a bonus !))bucks for cancelling but i had to switch to another recorded line to give my bank info they already should have had

Pros

was recommended by a banker because it was less bad than others ,However she said it was more expensive

Cons

Cannot get customer service to help cancelling my Clover service fee even iI stopped using it 3 years ago and they put me on hold I was still charged monthly fee me Chat helper gives another phone number when you want to cancel, They cannot cancel (they still charge you )and cancellation attempts leads you to call center that wants to update your banking info so they can give you 100 $. bonus for cancelling Too sketchy and they still do not cancel ,

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

less problems than Clover and cheaper . customer service

Review Source

JC

Jeremy C.  
Owner  
Retail  
Used the software for: 2+ years

### "Buyer Beware"

June 13, 2025

1.0

I have been with Clover about 4 years now, constant rate increases, they upcharge for every little feature. They are constantly changing the plans and rates and my CC fees have gone through the roof. I am now paying over 10% cc processing fees. They bait you in with low initial fees then start jacking them up over time. Buyer Beware!

Pros

Cant really find any pro's. Thier Customer service is the worst. Software is glitchy and difficult to use. Hardware very cheap, sound stopped working first month. Pricing is low to start but then they slowly jack your rates over time.

Cons

Everything about the system is poor. The equipment is cannot be reused, don't buy used equipment, they will refuse to activate it. Reports are always missing key details. If you want a complete system, you will have to purchase many upgrade apps with high monthly fees, just to have the most basic of features. The company is 1 step of from being a complete scam.

Alternatives considered

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reason for choosing Clover

Tried out lightspeed and it has different issues. Again poor customer service, not as bad as clover but very limited hardware and poor cc processing system that just wouldn't work most of the time.

Review Source

Mai M.  
Managing Director  
Hospitality  
Used the software for: 1-2 years

### "Four leaf Clover"

March 26, 2026

5.0

A true lifesaver for a seamless payment process at events large and small. As an event planner, having this option on site has made on site event payments a breeze for clients and guests.

Pros

I am a private event planner and Clover has been a game changer! I'm able to use it at any venue, in any weather condition, indoors or outdoors, no matter the occasion! It's the perfect party accessory!

Cons

NO cons! It was super easy to learn and share with my team! They picked it up quickly and we used it for an event the very first day we got it!

Review Source

Marcelo M.  
CEO  
Management Consulting  
Used the software for: 1-2 years

### "Easy to Use, But Falling Behind the Competition"

August 4, 2025

3.0

My experience with Clover was generally positive in terms of usability and ease of training. However, the platform lacks important features compared to its competitors, and I’ve seen multiple clients migrate away from it. Unfortunately, I no longer recommend Clover to my clients as I once did.

Pros

I found Clover to be a relatively simple system to use, with an intuitive interface that makes staff training quick and easy.

Cons

Clover feels significantly behind its competitors. I used it with three different clients, and all of them eventually switched to other systems. It lacks many features that have already been standard in other platforms for quite some time.

Alternatives considered

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Clover

I didn't choose Clover at all. I choose Toast POS instead Clover.

Review Source

MM

Mikayla M.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Waste of your money!!"

July 29, 2025

1.0

Clover has been the single worst decision I’ve made for my restaurant. Their system is a complete joke — it does NOT integrate with DoorDash or Uber Eats the way they claim. You can’t even change your prices or modifiers for those platforms, which is a critical part of surviving in the food industry. AND THEY ARE WITH HOLDING MY INFORMATION!

Pros

The customer app is the only good thing that clover has going for it. Other than the app, they are use less!

Cons

Clover is withholding MY customer rewards data. I’ve spent $800 over the last 8 months entering my customers’ info and rewards points into THEIR system. Now that I’m switching to Square, they REFUSE to release that information — MY information — like they somehow own

Review Source

VR

Verified Reviewer  
Key Account Manager  
Financial Services  
Used the software for: 1-2 years

### "Solid POS for multiple industries"

February 25, 2025

5.0

It's good, it does what it says it does, payments run without trouble and money auto batches.

Pros

Good simple interface, kind of like a phone, app marketplace is varietal for your needs. Good customer service, great features and simple connections. Software customizable

Cons

Every machine needs to be programmed to one sole processor. If you switch then you have to buy a brand new one. I wish the machines came in black.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Clover

More affordable, cheaper, better payment processing attachments

Review Source

VR

Verified Reviewer  
Manager  
Veterinary  
Used the software for: 2+ years

### "Clover for the WIN"

July 13, 2025

4.0

Pros

Clover was never a problem for me at all. The looking at previous transactions aspect was very helpful for us.

Cons

The only real problem I had with clover was the offline payment processing and sometimes it wouldn’t go through after the internet came back on.

Review Source

rG

rima G.  
Hair dressing  
Cosmetics  
Used the software for: 1-2 years

### "Dishonest and empty promises "

July 7, 2025

1.0

I’ve been with clover for 2 years and I sold my business and they told me I either have to refer someone to them or pay the 500$ penalty which I got them a customer and they told me I’m good to cancel without any penalty and apparently that person charged he’s mind and canceled with them and got charged 250$ and they changed their mind and told me I have to pay 500$ so not fair That was really bad for their reputation I don’t recommend clover at all

Pros

There was nothing to like about clover the only good thing was that they gave me the machine fast that’s it

Cons

The long contracts and the fact there is no one really fair to care for small businesses and also everyone has very strong accent and hard to understand

Review Source

MC

Mariana C.  
Owner  
Retail  
Used the software for: 2+ years

### "Terrible customer service, definitely not recommended!!!"

August 18, 2025

1.0

Cons

I wanna leave a review about you worker NAI or NAY, he was very root on the phone, I asked hen few times for confirmation email, he sad to me he can’t do that and I asked to transfer me to the Menager, also he did ignore me and put me on hold for long time and didn’t come back, terrible customer service and support!!!

Review Source

VT

Viet T.  
Founder  
Food & Beverages  
Used the software for: 2+ years

### "Good Basic Device, very poor software"

January 12, 2025

3.0

Works well as a basic POS platform but does not do what it claims it can do as far as inventory management. Has too many 3rd party apps needed at a cost that isn't worth the value of service it provides.

Pros

Easy setup, good looking equipment. Definitely a step up from tablets as far as dependability.

Cons

Doesn't actually have an inventory management or reporting that works for any size restaurant. Can only track cost of items, but nothing modified can be tracked. Throwing off cost by up to 30% and making the function completely useless. Does not allow online lunch menus to show up at specific times. Does not allow for specials or discounts to be applied to online ordering.

Review Source

SB

Shannon B.  
Office Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Overall pretty good"

February 7, 2025

4.0

I appreciate a lot of things about Clover. It is easy to use and you can find apps for most things might need. We don't typically have issues, but when we do it can be a pain to get things figured out.

Pros

I like the versatility of the layout on the screen. LOVE the Flex device which makes going to vendor events so much easier than using something that plugs into a phone or other device.

Cons

Not great customer service. It never feels like they can answer our questions when we have an issue. We hear "we've never seen this before" from them almost every time we have an issue. We also get TONS of phone calls from people who "work for Clover" but they don't. They have an app or they are a merchant service provider just trying to sell stuff but they always make it sound like it's something we have to do. It just feels sketch and is very annoying.

Alternatives considered

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

Reason for choosing Clover

Shopify is great online but their POS is not as easy to manage.

Review Source

TM

Troy M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent and easy-to-use. A must if you're searching for a payment solution."

February 18, 2025

4.0

It has been an outstanding experience working with Clover. The ease-of-use alone and easy set up made it a perfect solution for my organization. It has also been a perfect way to offer customers the documentation they need to process transactions.

Pros

Clover is very easy to use and helps customers pay easily. It's also a great way to issue quick invoices to people when they owe us money.

Cons

It's a good product. I would say that I would like to be able to also accept payments in other currencies, should I have need to do so. Occasionally people want to give monetary gifts in other currencies, and that would be ideal.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

It had more functionality that allowed us to have easier back end reporting.

Review Source

Jimmy S.  
COO  
Retail  
Used the software for: 6-12 months

### "DO NOT USE CLOVER"

January 23, 2025

1.0

Not good. It was good for a while but the random cutting us off was unacceptable and demand for continued lease payments is exceptionally unacceptable.

Pros

There is absolutely nothing different about this processor except that are the only ones who ever ripped us off.

Cons

They randomly sent us a notification of stopping payment service. Kept our customers transactions and then expect us to finish paying on a lease of equipment we can no longer use. Horrible customer service, can randomly cut you off and keep your money?? not sure how this is not criminal, but will be reporting to the Attorney General of our state.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Believed this was a good fit. In fact it was misleading

Review Source

KE

Kim E.  
Bookkeeper  
Religious Institutions  
Used the software for: Less than 6 months

### "Pay attention to the fine print"

March 24, 2025

4.0

Extremely dissatisfied with both Elavon/Digitech and Clover

Pros

Once you get it figured out, it is relatively easy to use. An 85 year old woman does our debit/credit donations, and she had been able to get out working. There are some issues that she has had a hard time with, but it's easier for her to use the Clover than the Ingenico 500 that we previously had. Works like a cell phone with its icons and ease of use.

Cons

The customer service. I hadn't realized I had a contract with Elavon, which has higher fees, and we were considering changing services. Clover randomly called during that time, so I was convinced to switch, not realizing I would be paying for services for 2 machines for the past 4 months. A rep from Clover promised to have the cancellation fees taken care of work Elavon. I had quite a time with them, and am still stuck with their Ingenico machine and it's fees I have been unsuccessful in reaching the rep from Clover that was going to help me with this. I am extremely disappointed with both companies. My take away is that I need to be more careful in paying attention to what I sign up for before changing providers. My fault but at this point I would not recommend either of these companies.

Switched from

[Elavon](https://www.capterra.com/p/183057/Elavon/)

I was talked into it, and thought I was getting good service for my change over

Review Source

RB

Robin B.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Great Product, excellent customer service "

February 21, 2025

4.0

Enjoy the ease of use for our clinic and the customers

Pros

Ease of use. POS for small business that has tap to pay.

Cons

the POS unit doesn't always print receipts

Switched from

[TSYS Merchant Solutions](https://www.capterra.com/p/171166/TSYS-Mobile/)

Less expensive, easier to use and customer service improvement

Review Source

AT

Angélica T.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "plataforma fácil de implementar "

April 19, 2025

5.0

En general me encanto trabajar con esta plataforma, era muy fácil de trabajar y de que los demás pudiera usarla.

Pros

Lo use como gestión de cobro y de inventarios cuando trabajé como mesera y manager y era muy fácil de usar.

Cons

No tuve ningun inconveniente con esta plataforma.

Review Source

TW

TAMMY W.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Clover is all you need."

January 13, 2025

5.0

Overall, Clover is a fantastic tool that has made a significant positive impact on my small business. I highly recommend it to anyone looking for a reliable and versatile payment system.

Pros

The user interface is incredibly intuitive and easy to navigate, making it a breeze to accept payments for my small business.

Cons

So far, I have not found anything I don't love about Clover

Alternatives considered

[Merchant One](https://www.capterra.com/p/175182/Perka/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Clover

Clover offered more versatility and payment options. With Clover I can accept gift cards and checks, where most of the systems I looked at could only take cash or credit cards.

Review Source

AH

Autumn H.  
Administration  
Medical Practice  
Used the software for: 2+ years

### "Clover has been a breeze!"

November 11, 2024

5.0

When setting up our clover account, we had minimal issues. The customer service team is always responsive and quick to answer any questions we may have. Our rates are phenomenal - the lowest rate % we have been able to find! Everything you need is right on your clover device - inventory, prices, adding disounts, receipts.... SUPER SIMPLE!

Pros

I really enjoy using Clover because its EASY! The card processing steps are so simple and the machine is smooth to navigate!

Cons

I have zero negative comments about Clover.

Alternatives considered

[Cloud9 Payment Gateway](https://www.capterra.com/p/202659/Cloud9-Payment-Gateway/)

Reason for choosing Clover

We chose Clover because of lower processing fees.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

We made the switch for ease of access and lower processing fees.

Review Source

SD

Sean D.  
Owner  
Restaurants  
Used the software for: 2+ years

### "My first POS sytsem"

October 15, 2025

4.0

Ran with them for about 4 years, and while they were my first POS system, they just weren't a fit for our restaurant, System rarely crashed, and you could rely on it to print almost every time

Pros

Its design - It's sleek, and modern looking - the flex portable payment system is also out of the world.

Cons

The inability to customize things to our shoppe- The system itself is great, but it isn't geared towards restaurants, more retail.

Review Source

CM

Christopher M.  
CEO  
Retail  
Used the software for: 2+ years

### "Clover Review"

December 18, 2024

5.0

We switch ed from Quickbooks POS to Clover years ago. Clover has been great! It was easy to load all inventory from a spread sheet. A few items needed correction after transfer but for the most part the transition was incredibly easy. It also has saved us a ton of money with the credit card processing fee feature. I like it and do refer it to friends and others in business.

Pros

I currently use Clover for my retail wholesale business. I have multiple locations. The system works great for us!

Cons

Backend work generally requires a call to customer service. But for the most part it is easy to use.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We switched for the credit card processing fee tool. But everything else is much better also. It's a night and day difference.

Review Source

GL

Guillermo L.  
Titular  
Textiles  
Used the software for: 6-12 months

### "Malísimo y caro"

September 8, 2025

1.0

Me di de baja. Me siguieron descontando un año más y es misión imposible que me devuelvan el dinero....

Pros

No me gustó nada. Caro, ningún beneficio, tardan los depositos..

Cons

Reintegran tarde, es caro,.

Review Source

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