# Page 4 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Clover the right Payment Processing solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226864/Clover/reviews

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Clover

3.8 (566)

[View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 4 - Reviews of Clover

## Showing most helpful reviews

Showing 76-100 of 566 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JK

Jennifer K.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "I recommend clover"

November 30, 2024

5.0

User friendly no issues great app!! Does it's job

Pros

Easy to use, no hassle, fast and efficient.

Cons

Nothing bad to say. All my uses have been a good experience.

Review Source

BE

Brayden E.  
Managing Director  
Hospitality  
Used the software for: 1-2 years

### "Small Business’: Stay Away from clover financing "

June 27, 2024

2.0

Good customer service overall but terrible company for small business financing with interesting unusual policies to see offers of financing when they won’t even give a preapproved or estimated amount,

Pros

The interface and clover debit terminals.

Cons

Clover makes illegitimate offers to clients for financing as cash advance. But when it actually come does to seeing a potential amount you can get they waste your time by requesting you pay off any outstanding amount with other creditors. I understand not having two loans at once but baiting customers into demanding they pay off a loan before even seeing a potential amount could leave them in a deficit, leaving the client with no other option but to take there offer either good or bad. This is bad and dangerous for small business’ so be warned. Stay far away from clover financing as it could be detrimental to small business’.

Alternatives considered

[Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/)

Reason for choosing Clover

Lower fees compared to the other available options

Switched from

[PAYD](https://www.capterra.com/p/203175/PAYD/)

Too high of fees with the previous vendor

Review Source

CG

Curt G.  
Bar Chairman  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Bad Experience "

September 17, 2024

1.0

Horrible customer care, never return calls

Pros

Nice and compact, ease of use,like the debit machine

Cons

Does not meet our needs of having sub, sub categories for our products

Review Source

JG

John G.  
Account Executive  
Accounting  
Used the software for: Less than 6 months

### "Get clever with Clover"

December 3, 2024

5.0

Positive experience. integration services are awesome.

Pros

Seems like Clover is built for any type of business taking payments

Cons

Pricing can be a little more competitive

Review Source

CG

Chyna G.  
Key holder  
Consumer Services  
Used the software for: 6-12 months

### "Short time user"

October 5, 2024

4.0

Great experience overall easy to navigate has multiple helpful features. Viewing history after a Transaction to see if card processed or declined.

Pros

Efficient to keep count and check inventory. Easy easy to navigate and see sells and profit

Cons

The thing I disliked about Clover was the screen was small.

Review Source

RM

Rachael M.  
Server  
Food & Beverages  
Used the software for: 2+ years

### "Continues to be the best POS system out there that looks clean and offers so much customizability"

January 18, 2026

5.0

Still the best POS system I have used across multiple industries from hospitality to retail. There are no other comparable options out there that can match both the streamlined modern yet simple aesthetic alongside top notch performance and customizability.

Pros

Clover still remains very easy to navigate due to its simple and aesthetically pleasing interface. While I primarily used it in hospitality and saw it mostly used in hospitality settings by others, it has now expanded greatly into more retail settings. The expansion of its use has really helped to elevated technological features, improvements in reliability of the software, and more streamlined integration across different applications and multiple uses.

Cons

The only occasional con that has arose is connectivity issues, which can be a hassle and time consuming to restore, which can cause issues when it is very busy. This is minor occurrence that is occasional and has improved greatly.

Switched from

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)

Functionality and efficiency with portable POS devices.

Review Source

RT

Robyn T.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Terrible experience - call centre staff have no idea what they are talking about. "

June 27, 2024

1.0

Pros

It is a easy system to use. Easy to enter inventory.

Cons

Absolutely horrible customer service. They use third party representatives to sell you the machines/system and then they disappear. I have been attempting to get a kitchen display for over two months and haven't been able to because they said I went through a third party and need to be in contact with them. I do not understand how a company can employ third party representatives and then not be able to help you PURCHASE extra equipment when you call in. Clover is already over priced in comparison to other companies. The least they could do is provide exceptional customer service and make sure their customers have what they need to do business.

Switched from

[MYR POS](https://www.capterra.com/p/174862/myr-pos/)

Needed a rep who would help me but he ended up disappearing.

Review Source

KD

Katherine D.  
Owner  
Food Production  
Used the software for: 1-2 years

### "HORRENDOUS customer service, over and over "

July 2, 2024

1.0

TERRIBLE. DO NOT PURCHASE WITH CLOVER. criminals.

Pros

Zero. Being bombarded with negative reviews from customers due to ongoing issues with refunds

Cons

DO NOT USE THIS COMPANY. I have had customers harassing me regarding refunds that were promised WEEKS ago. I have called numerous times and it's always a different excuse... "we need more internal information", "we have no record of your call" - despite having reference numbers and names of each person I spoke to. I have paid an arm and a leg for my store system and in monthly fees. I regret it entirely. HORRIBLE CUSTOMER SERVICE.

Review Source

DC

David C.  
Vice President  
Retail  
Used the software for: Less than 6 months

### "Decent POS"

October 13, 2024

4.0

Pros

It does everything it promised, a bit better $ fees than other options.

Cons

The touch hardware i've used didn't feel right, a bit slow/buttons not at the usual place we are used to.

Review Source

JH

Jyll H.  
Intuitive Coach  
Individual & Family Services  
Used the software for: 1-2 years

### "No integrity - from 5 stars to 1 star"

May 12, 2024

4.0

I joined CloverConnect in 2022 and was excited to use their services. I had a decent experience up until Jan 2024 when I was charged an annual "security fee" of $215. When I received the payment notification email (that I receive monthly when they collect their fees), I was shocked at the amount and called customer service. They informed me that there was an announcement about this upcoming fee in my November 2023 statement. I never knew I got a statement let alone how to find it in my dashboard. They told me how to find it and sure enough, in a small print paragraph, there was information about this change. I asked why I wasn't emailed about this - emailing an announcement about a change is standard procedure. No response. Despite talking to multiple agents and a manager about how, at the minimum, I should have been notified via email of this change, CloverConnect said it was my responsibility to look at my statements each month. My response is that I don't need to look at the statement when I'm receiving emails on each transaction and an email about the monthly fees taken. CloverConnect would not refund the $215. I asked for my Merchant agreement multiple times - never got one sent to me. I scoured their websites for information on this annual fee - it is not documented anywhere. I emailed Support asking for info - no response. Meanwhile, I was receiving emails from other Businesses I work with notifying me of their updated Terms, etc. I just received another one today which reminded me that I wanted to write this review! CloverConnect made a poor decision and lost a (previously) happy customer. They exhibit zero communication with their merchants, zero ability to resolve conflict, and most importantly, they lack integrity. I chose to cancel them (and lose the $215) because I cannot be in Business with a company that doesn't have integrity, doesn't communicate major decisions that affect me (their merchant), and places the blame on me for not reading my monthly statement.

Pros

Ease of set-up and use, monthly fees, and it integrated with Book Like A Boss booking software.

Cons

Support was a bit slow to respond to issues. CloverConnect does not communicate via email regarding important changes that affect the merchants. CloverConnect lacks integrity.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

I liked the idea of one payment processor at a slightly lower rate and getting one monthly fee. I am back to using Stripe and PayPal, Yay!

Review Source

JD

Jamie D.  
owner  
Consumer Services  
Used the software for: 6-12 months

### "Highly recommend avoiding"

August 6, 2024

1.0

The rep from Clover on the initial sales committed that there program could do something that was instrumental to our sales process. Simply it was the only thing that we confirmed with them that it would be able to do. After repeatedly being told yes, it could do that, we signed with them. After signing, we were informed that despite being told it could do it, it cannot. When we brought to there attention that we had been told it could and we had those conversations recorded, they basically said that's not their problem. Additionally they locked in for 4 years without providing this service and now we have to pay to get out early.

Pros

Very Little worth mentioning in the whole process

Cons

Cant do some of the services that they claim it can. Very long contract.

Review Source

AI

ADRIANO I.  
CFO  
Retail  
Used the software for: 1-2 years

### "It's a very nice equipment"

July 11, 2024

5.0

Pros

Its design is very attractive, and it feels good when you have it in your hands. It has a good grip. Processing is very fast.

Cons

The cost for each machine could get a little expensive.

Reason for choosing Clover

Clover's device was recommended by our bank.

Review Source

YA

Yalcin A.  
First officer  
Retail  
Used the software for: Less than 6 months

### "Made a big Mistake choosing CLOVER as my credit card processor "

June 9, 2024

1.0

Beginning of new shop opening I started looking reputable and comparable Credit Card processing . I started with Square , Toast and Clover end up picking Clover . I met with \[sensitive content hidden\] Senior Business Consultant and Clover Region Sales Manager . We talked and agreed on %2.3 +.05 Cent also $1400 credit towards hardware purchase . 1st Month which was March I did not get any statement 2nd month get close to $6800 fees . This is nothing close to what we talked . I and \[sensitive content hidden\] started emailing and talking on the phone almost everyday , he said do not worry I have been talking my Management they will make corrections and you will get your credit back no later then a week now he is not responding my emails . I am deceived and scammed . I will talk to Attorney General and file a court order aginst Clover and his regional manager \[sensitive content hidden\] .

Pros

Nothing good about Clover , They deceived me now I had to deal with them

Reason for choosing Clover

Because Clover promised me lover rates and processing fees

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Square is clear with Processing fees and statements and balances .

Review Source

KN

Kaylee N.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Quick and Easy Payment Processing "

May 30, 2024

5.0

Pros

What I enjoy most about Clover is how simple and useful the machine is. It sits on my desk right beside me while sitting on the charger. The customers also like this machine, which allows them to use tap/Apple Pay and to manually enter their card information if they do not have their card physically with them

Cons

The only thing that I dislike about Clover is that when the machine is close to dying, the printer does not work correctly.

Review Source

KS

Keith S.  
Owner  
Wireless  
Used the software for: Less than 6 months

### "Easy to use "

September 16, 2024

5.0

My experience has been awesome with clover. This site also has a store award system very neat.

Pros

It can be found on all platforms. You will find a lot of small business use clover.

Cons

sometimes a receipt did not populate, when requested.

Review Source

NH

Nick H.  
Gun store  
Retail  
Used the software for: 2+ years

### "2nd amendment friendly processor!"

June 3, 2024

5.0

Very positive. Employees ive spoken too where nice. It was easy to add extra processors.

Pros

It is very hard to find anybody that will want to work with a second amendment business. I was suggested Clover and was doubtful. When I contacted them they were extremely nice and told me they were all in on providing for a second amendment community! Setup was a breeze and ive never had a issue with them!

Cons

I've not had a negative experience yet. So i cannot complain

Review Source

DC

Dan C.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Recent and dramatic price increases lower my overall view. "

May 7, 2024

3.0

Pros

Inventory management and overall easy to use.

Cons

Missing many useful and common restaurant/bar features. Just tripled price to maintain access to certain apps

Review Source

MB

Myles B.  
Executive Vice President  
Accounting  
Used the software for: 2+ years

### "Good POS offering"

July 5, 2024

4.0

Pros

Great company with a variety of POS options for our business account holders.

Cons

Have been told my our members that their fees are a little higher than some.

Review Source

AJ

ALAINA J.  
Own  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "AWFUL FOR SMALL BUSINESS "

May 4, 2024

4.0

It was terrible from day one.They got my bank account information wrong.Then they got my address wrong.Every time I spoke to a different person.I was quoted to hit the feet when I finally decided to go and sign up with them.I thought everything was gonna be OK.And so far over the past 2 months.New hidden FEES that popped up and evidently.They can do this whenever they want to. As a small business that sometimes does not even process credit cards every month they charge you monthly minimums.They don't tell you about.They say they'll take care of it.No one ever calls you back.Nobody emails you back.Do not use the business people I know haven't charged?His cancelation fees.This is the absolute worst processing service out ther

Pros

So far nothing. It is a nightmare in every way.

Cons

LIARS. SCAMMERS WITH HIDDEN FEES. FEES ADDED AFTER SIGNING UP. TERRIBLE CUSTOMER SERVICE. NEVER USE!!

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Lost reader. Thought id try a more professional approach

Review Source

VR

Verified Reviewer  
Operations Manager  
Construction  
Used the software for: 6-12 months

### "Save your money"

May 2, 2024

3.0

Pros

The initial implementation was relatively easy.

Cons

Statements were challenging to reconcile. Customer Service should be referred to as Customer Dis-service.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

We were promised much lower rates than we were getting with Square.

Review Source

RC

Ramona C.  
CEO  
Education Management  
Used the software for: 1-2 years

### "Zero Customer Support"

May 15, 2024

5.0

HORRIBLE customer service when you need to change or add anything to your account

Pros

I like the service when it works, it's easy to use and integrates with our software, just don't make any changes to your account

Cons

Cardconnect support is non existent - spent 6 weeks trying to change bank accounts with no help, support or answers. Customer support is somewhere else, can't get anyone to help they just read from a script, don't listen, and have no capacity to help

Review Source

AC

Amanda C.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Do not use Clover if you own a salon/spa/massage business ! Absolutely awful"

December 19, 2023

1.0

I can not believe the absolute horrible customer service. No call backs, no answers, no help what so ever! I can't use the program in the most critical time of business. (right before Christmas) I am just blown away at how awful and time consuming this has become. It is literally slowly destroying my business.

Pros

When we first contacted clover we had two specialists. Both of which helped set everything up in a super easy process.

Cons

After about 4 months, both of the people that we had contact with either left, or were fired. We have not received any help from customer service since.

Alternatives considered

[Booker](https://www.capterra.com/p/90708/Booker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Clover

We liked the way the program and system looked on paper. Not having any idea that we were going to fall in to so many issues. Credit card fees are not being applied, gift card application is not working, website integration is awful, and no help from anyone to resolve these issues.

Switched from

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Credit Card Processing fees were way too high. We needed a program that would allow us to bump those fees on to the consumer.

Review Source

EC

Emese C.  
Company Director  
Medical Practice  
Used the software for: 2+ years

### "AVOID this company"

February 20, 2024

1.0

AVOID!!! This company is just after to rip you off! I signed up after using online payments only before and was completely clueless. They offered me much better rates compared to the smaller companies which didn't lock you in a contract but seemed worth while. As soon as I signed up, my account manager, \[sensitive content hidden\], "vanished". Turned out she left the company so I ended up having to call to figure out most things by myself. I wouldn't have minded, but within the first 16 months they put my rates up... I coped with that but then received another letter saying my rates will go up again, so I had enough. I contacted Worldpay and they offered much better rates. So then I contacted Clover to say I was to cancel, they said ok, just send an email with certain details to this and that email. They didn't mention there was any charges for it but I was with them for over over 2 years so assumed giving them the 30 days notice will be enough. A few days later got an email from them saying click on this form to proceed with your account closure - and there they were to charge me £120 for "early termination" and also added an extra £15 for a month lease. I mean wtf?? I called them up to complain and then received an email saying it could take them 8!!! weeks to respond. Now 3 weeks later nothing. I cancelled all my direct debits though so they can't just put random charges on my account. Disgraceful service!

Pros

Nothing. There is nothing positive about them

Cons

Charges increase and they are penalise you to wanting to leave.

Review Source

VR

Verified Reviewer  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Don't fall for this "

July 2, 2024

1.0

Cons

Don't fall for this company, worst customer service ever seen . Sales person got into contract . He didn't tell anything about contract and blocked my number and stopped responding to my emails .i have tried contacted clover to resolve this . They just keep on passing the buck saying. That it's third party . Don't fall for it worst company ever.

Review Source

LA

Luigi A.  
Director of Operations & Development  
Food & Beverages  
Used the software for: 2+ years

### "Easy, simple and effective"

April 26, 2021

4.0

Very positive. It's ease of use makes it suitable for every demographic and It integrates well with our other systems like Shopify and Shopventory.

Pros

Since this system uses android OS so it follows a familiar mobile OS layout. The system is extremely easy to use. I repeat, EXTREMELY easy to use. So easy that the boomers in our company did find it too difficult to learn. It's large buttons and integrated barcode scanner makes transactions quick and smooth. It integrates with most common applications such as Quickbooks & Shopify. The option to search for products by typing the name is extremely useful. As one of our owners put it, "It's pretty hard to make a mistake on it, even for a caveman like me."

Cons

It's certainly not as advanced as other point of sales systems I've used in the past. Sometimes simple commands are buried in sub folders. For example, if you want to delete an entire order, you are required to push three dots at the top of the order, then select the "delete order" option from a list of commands. While simple is steps, the lack of clarity when while locating the the action can slow you down when you are busy. A massive con is the that it does not natively support variable priced items by weight. In order to add this as an option, we're required to pay an extra $10 a month. Something that has also been massively disappointing is that you can not increase the price of an item during the sale. If an item is at a fixed priced, you can not increase the price, you can only reduce the price or provide an item discount. This is a disadvantage if you don't necessarily need an item to be a variable priced item, of if an item is priced incorrectly. It forces you to use the open item option.

Reason for choosing Clover

It made the most sense at the time. I'm not sure if we would still choose it today. We might have considered Shopify POS if we would have been aware of the system.

Review Source

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