# Page 4 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Clover the right Payment Processing solution for you? Explore 570 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (570) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 4 - Reviews of Clover ## Showing most helpful reviews Showing 76-100 of 570 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Jennifer K. Owner Arts and Crafts Used the software for: 2+ years ### "I recommend clover" November 30, 2024 5.0 User friendly no issues great app!! Does it's job Pros Easy to use, no hassle, fast and efficient. Cons Nothing bad to say. All my uses have been a good experience. Review Source JA Josh A. School District Employee Education Management Used the software for: 1-2 years ### "While not as popular in my area as other ordering apps, this is a decent option!" July 18, 2024 3.0 My experience with Clover has been that there are a couple of small restaurants that I love going to offering rewards through Clover. I have utilized Clover for those very incentives, which is awesome. I just wish there were more restaurants that could offer service through this app. Pros I really appreciated that some restaurants give incentives to customers when ordering through this app. It tracks how many times you've ordered and how the rewards are stacking up. I can customize my orders to my liking (as long as the merchant has allowed the customization to be offered). And the biggest plus is that ordering through Clover makes it super efficient to just arrive and pick up my food, rather than having to pay at the restaurant. Cons This app is not as popular as many others. I have very few restaurants in my area that offer ordering through Clover. I have so many different restaurant apps on my phone! I only go to a couple of restaurants that offer service through Clover. Additionally, the user interface isn't the most visually appealing. Review Source JG John G. Account Executive Accounting Used the software for: Less than 6 months ### "Get clever with Clover" December 3, 2024 5.0 Positive experience. integration services are awesome. Pros Seems like Clover is built for any type of business taking payments Cons Pricing can be a little more competitive Review Source CG Chyna G. Key holder Consumer Services Used the software for: 6-12 months ### "Short time user" October 5, 2024 4.0 Great experience overall easy to navigate has multiple helpful features. Viewing history after a Transaction to see if card processed or declined. Pros Efficient to keep count and check inventory. Easy easy to navigate and see sells and profit Cons The thing I disliked about Clover was the screen was small. Review Source VR Verified Reviewer Academic Education Management Used the software for: 6-12 months ### "Clover: High-quality product and overall good value" September 18, 2024 4.0 Pros It is easy to use and offers great reporting tools. Cons We have encountered some customer service issues at times. Review Source MK Marnie K. Designer Design Used the software for: 1-2 years ### "Clover is sometimes lucky" September 3, 2024 4.0 Pros It's pretty easy to use and makes processing payments pretty seamless Cons Can be a little glitchy at times and I have had to turn away customers because it wouldn't work. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) App always crashed and I needed something more reliable. Review Source VR Verified Reviewer Owner Entertainment Used the software for: Less than 6 months ### "Horrible Experience" August 16, 2024 1.0 Horrible and tedious and stressful and irritating and annoying and expensive with no return of investment. Pros Was informed I was sent to collections before it became it extravagant amount to owe. Cons Horrible costumer service. One guy was completely rude. Everyone has accents and are difficult to understand. Could not afford the monthly billing fees which I was not forewarned about so got an NSF notice from my bank and was sent to collections. The process of trying to complete the compliance paperwork was so tedious, took so long, was full of technical jargon and could not get any assistance with it. Review Source CG Curt G. Bar Chairman Non-Profit Organization Management Used the software for: I used a free trial ### "Bad Experience " September 17, 2024 1.0 Horrible customer care, never return calls Pros Nice and compact, ease of use,like the debit machine Cons Does not meet our needs of having sub, sub categories for our products Review Source DC David C. Vice President Retail Used the software for: Less than 6 months ### "Decent POS" October 13, 2024 4.0 Pros It does everything it promised, a bit better $ fees than other options. Cons The touch hardware i've used didn't feel right, a bit slow/buttons not at the usual place we are used to. Review Source BE Brayden E. Managing Director Hospitality Used the software for: 1-2 years ### "Small Business’: Stay Away from clover financing " June 27, 2024 2.0 Good customer service overall but terrible company for small business financing with interesting unusual policies to see offers of financing when they won’t even give a preapproved or estimated amount, Pros The interface and clover debit terminals. Cons Clover makes illegitimate offers to clients for financing as cash advance. But when it actually come does to seeing a potential amount you can get they waste your time by requesting you pay off any outstanding amount with other creditors. I understand not having two loans at once but baiting customers into demanding they pay off a loan before even seeing a potential amount could leave them in a deficit, leaving the client with no other option but to take there offer either good or bad. This is bad and dangerous for small business’ so be warned. Stay far away from clover financing as it could be detrimental to small business’. Alternatives considered [Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/) Reason for choosing Clover Lower fees compared to the other available options Switched from [PAYD](https://www.capterra.com/p/203175/PAYD/) Too high of fees with the previous vendor Review Source RM Rachael M. Server Food & Beverages Used the software for: 2+ years ### "Continues to be the best POS system out there that looks clean and offers so much customizability" January 18, 2026 5.0 Still the best POS system I have used across multiple industries from hospitality to retail. There are no other comparable options out there that can match both the streamlined modern yet simple aesthetic alongside top notch performance and customizability. Pros Clover still remains very easy to navigate due to its simple and aesthetically pleasing interface. While I primarily used it in hospitality and saw it mostly used in hospitality settings by others, it has now expanded greatly into more retail settings. The expansion of its use has really helped to elevated technological features, improvements in reliability of the software, and more streamlined integration across different applications and multiple uses. Cons The only occasional con that has arose is connectivity issues, which can be a hassle and time consuming to restore, which can cause issues when it is very busy. This is minor occurrence that is occasional and has improved greatly. Switched from [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) Functionality and efficiency with portable POS devices. Review Source RT Robyn T. Owner Restaurants Used the software for: 1-2 years ### "Terrible experience - call centre staff have no idea what they are talking about. " June 27, 2024 1.0 Pros It is a easy system to use. Easy to enter inventory. Cons Absolutely horrible customer service. They use third party representatives to sell you the machines/system and then they disappear. I have been attempting to get a kitchen display for over two months and haven't been able to because they said I went through a third party and need to be in contact with them. I do not understand how a company can employ third party representatives and then not be able to help you PURCHASE extra equipment when you call in. Clover is already over priced in comparison to other companies. The least they could do is provide exceptional customer service and make sure their customers have what they need to do business. Switched from [MYR POS](https://www.capterra.com/p/174862/myr-pos/) Needed a rep who would help me but he ended up disappearing. Review Source JD Jamie D. owner Consumer Services Used the software for: 6-12 months ### "Highly recommend avoiding" August 6, 2024 1.0 The rep from Clover on the initial sales committed that there program could do something that was instrumental to our sales process. Simply it was the only thing that we confirmed with them that it would be able to do. After repeatedly being told yes, it could do that, we signed with them. After signing, we were informed that despite being told it could do it, it cannot. When we brought to there attention that we had been told it could and we had those conversations recorded, they basically said that's not their problem. Additionally they locked in for 4 years without providing this service and now we have to pay to get out early. Pros Very Little worth mentioning in the whole process Cons Cant do some of the services that they claim it can. Very long contract. Review Source AI ADRIANO I. CFO Retail Used the software for: 1-2 years ### "It's a very nice equipment" July 11, 2024 5.0 Pros Its design is very attractive, and it feels good when you have it in your hands. It has a good grip. Processing is very fast. Cons The cost for each machine could get a little expensive. Reason for choosing Clover Clover's device was recommended by our bank. Review Source KD Katherine D. Owner Food Production Used the software for: 1-2 years ### "HORRENDOUS customer service, over and over " July 2, 2024 1.0 TERRIBLE. DO NOT PURCHASE WITH CLOVER. criminals. Pros Zero. Being bombarded with negative reviews from customers due to ongoing issues with refunds Cons DO NOT USE THIS COMPANY. I have had customers harassing me regarding refunds that were promised WEEKS ago. I have called numerous times and it's always a different excuse... "we need more internal information", "we have no record of your call" - despite having reference numbers and names of each person I spoke to. I have paid an arm and a leg for my store system and in monthly fees. I regret it entirely. HORRIBLE CUSTOMER SERVICE. Review Source KS Keith S. Owner Wireless Used the software for: Less than 6 months ### "Easy to use " September 16, 2024 5.0 My experience has been awesome with clover. This site also has a store award system very neat. Pros It can be found on all platforms. You will find a lot of small business use clover. Cons sometimes a receipt did not populate, when requested. Review Source YA Yalcin A. First officer Retail Used the software for: Less than 6 months ### "Made a big Mistake choosing CLOVER as my credit card processor " June 9, 2024 1.0 Beginning of new shop opening I started looking reputable and comparable Credit Card processing . I started with Square , Toast and Clover end up picking Clover . I met with \[sensitive content hidden\] Senior Business Consultant and Clover Region Sales Manager . We talked and agreed on %2.3 +.05 Cent also $1400 credit towards hardware purchase . 1st Month which was March I did not get any statement 2nd month get close to $6800 fees . This is nothing close to what we talked . I and \[sensitive content hidden\] started emailing and talking on the phone almost everyday , he said do not worry I have been talking my Management they will make corrections and you will get your credit back no later then a week now he is not responding my emails . I am deceived and scammed . I will talk to Attorney General and file a court order aginst Clover and his regional manager \[sensitive content hidden\] . Pros Nothing good about Clover , They deceived me now I had to deal with them Reason for choosing Clover Because Clover promised me lover rates and processing fees Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square is clear with Processing fees and statements and balances . Review Source AC Amanda C. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Do not use Clover if you own a salon/spa/massage business ! Absolutely awful" December 19, 2023 1.0 I can not believe the absolute horrible customer service. No call backs, no answers, no help what so ever! I can't use the program in the most critical time of business. (right before Christmas) I am just blown away at how awful and time consuming this has become. It is literally slowly destroying my business. Pros When we first contacted clover we had two specialists. Both of which helped set everything up in a super easy process. Cons After about 4 months, both of the people that we had contact with either left, or were fired. We have not received any help from customer service since. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Clover We liked the way the program and system looked on paper. Not having any idea that we were going to fall in to so many issues. Credit card fees are not being applied, gift card application is not working, website integration is awful, and no help from anyone to resolve these issues. Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) Credit Card Processing fees were way too high. We needed a program that would allow us to bump those fees on to the consumer. Review Source EC Emese C. Company Director Medical Practice Used the software for: 2+ years ### "AVOID this company" February 20, 2024 1.0 AVOID!!! This company is just after to rip you off! I signed up after using online payments only before and was completely clueless. They offered me much better rates compared to the smaller companies which didn't lock you in a contract but seemed worth while. As soon as I signed up, my account manager, \[sensitive content hidden\], "vanished". Turned out she left the company so I ended up having to call to figure out most things by myself. I wouldn't have minded, but within the first 16 months they put my rates up... I coped with that but then received another letter saying my rates will go up again, so I had enough. I contacted Worldpay and they offered much better rates. So then I contacted Clover to say I was to cancel, they said ok, just send an email with certain details to this and that email. They didn't mention there was any charges for it but I was with them for over over 2 years so assumed giving them the 30 days notice will be enough. A few days later got an email from them saying click on this form to proceed with your account closure - and there they were to charge me £120 for "early termination" and also added an extra £15 for a month lease. I mean wtf?? I called them up to complain and then received an email saying it could take them 8!!! weeks to respond. Now 3 weeks later nothing. I cancelled all my direct debits though so they can't just put random charges on my account. Disgraceful service! Pros Nothing. There is nothing positive about them Cons Charges increase and they are penalise you to wanting to leave. Review Source LA Luigi A. Director of Operations & Development Food & Beverages Used the software for: 2+ years ### "Easy, simple and effective" April 26, 2021 4.0 Very positive. It's ease of use makes it suitable for every demographic and It integrates well with our other systems like Shopify and Shopventory. Pros Since this system uses android OS so it follows a familiar mobile OS layout. The system is extremely easy to use. I repeat, EXTREMELY easy to use. So easy that the boomers in our company did find it too difficult to learn. It's large buttons and integrated barcode scanner makes transactions quick and smooth. It integrates with most common applications such as Quickbooks & Shopify. The option to search for products by typing the name is extremely useful. As one of our owners put it, "It's pretty hard to make a mistake on it, even for a caveman like me." Cons It's certainly not as advanced as other point of sales systems I've used in the past. Sometimes simple commands are buried in sub folders. For example, if you want to delete an entire order, you are required to push three dots at the top of the order, then select the "delete order" option from a list of commands. While simple is steps, the lack of clarity when while locating the the action can slow you down when you are busy. A massive con is the that it does not natively support variable priced items by weight. In order to add this as an option, we're required to pay an extra $10 a month. Something that has also been massively disappointing is that you can not increase the price of an item during the sale. If an item is at a fixed priced, you can not increase the price, you can only reduce the price or provide an item discount. This is a disadvantage if you don't necessarily need an item to be a variable priced item, of if an item is priced incorrectly. It forces you to use the open item option. Reason for choosing Clover It made the most sense at the time. I'm not sure if we would still choose it today. We might have considered Shopify POS if we would have been aware of the system. Review Source JH Jyll H. Intuitive Coach Individual & Family Services Used the software for: 1-2 years ### "No integrity - from 5 stars to 1 star" May 12, 2024 4.0 I joined CloverConnect in 2022 and was excited to use their services. I had a decent experience up until Jan 2024 when I was charged an annual "security fee" of $215. When I received the payment notification email (that I receive monthly when they collect their fees), I was shocked at the amount and called customer service. They informed me that there was an announcement about this upcoming fee in my November 2023 statement. I never knew I got a statement let alone how to find it in my dashboard. They told me how to find it and sure enough, in a small print paragraph, there was information about this change. I asked why I wasn't emailed about this - emailing an announcement about a change is standard procedure. No response. Despite talking to multiple agents and a manager about how, at the minimum, I should have been notified via email of this change, CloverConnect said it was my responsibility to look at my statements each month. My response is that I don't need to look at the statement when I'm receiving emails on each transaction and an email about the monthly fees taken. CloverConnect would not refund the $215. I asked for my Merchant agreement multiple times - never got one sent to me. I scoured their websites for information on this annual fee - it is not documented anywhere. I emailed Support asking for info - no response. Meanwhile, I was receiving emails from other Businesses I work with notifying me of their updated Terms, etc. I just received another one today which reminded me that I wanted to write this review! CloverConnect made a poor decision and lost a (previously) happy customer. They exhibit zero communication with their merchants, zero ability to resolve conflict, and most importantly, they lack integrity. I chose to cancel them (and lose the $215) because I cannot be in Business with a company that doesn't have integrity, doesn't communicate major decisions that affect me (their merchant), and places the blame on me for not reading my monthly statement. Pros Ease of set-up and use, monthly fees, and it integrated with Book Like A Boss booking software. Cons Support was a bit slow to respond to issues. CloverConnect does not communicate via email regarding important changes that affect the merchants. CloverConnect lacks integrity. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/) I liked the idea of one payment processor at a slightly lower rate and getting one monthly fee. I am back to using Stripe and PayPal, Yay! Review Source CB Carol B. Owner Retail Used the software for: Less than 6 months ### "Clover not a choice for retail, very misrepresented and pricey" September 22, 2016 1.0 Pros There is absolutely nothing that I like about this product except maybe the appearance and not too bad adding in stock that is already in the system. Cons This is marketed as a state of the art POS system with added capabilities through apps. However the base system is so limited that i would not even consider it a POS system, but more of an expensive payment processor. I had researched retail systems and most have lots of features and capabilities such as accepting unlimited bar codes, include a wide variety of detailed reports, inventory management including tracking of stock, re-orders, keeping track of back orders, client records, all kinds of very basic needs to a retail store. When the bank presented this system, I asked very specifically about its capabilities and gave very clear information on what I needed in a system. The rep assured me that it not only did all of the basics that I needed, but it also had apps that were available for customizing and expanding , such as going into also having an online sales presence. So, I feel it was either deliberately misrepresented or the rep is not trained at all on what the system offers and did not feel it important enough to get valid answers. The basic system does not even include basic necessary functions for retail. 1) it has a 15,000 bar code limit, plus other limits for categories and modifiers. - Their solution is for you to create new bar codes per item and just use the modifiers and what not to make up for it - however the modifiers and such also have limits. 2) it does not allow more than one wholesale cost per bar code. So if you obtain stock at differing prices due to seasons, volume, clearance, or price increases - the new prices over writes the original price put in. There is no way to have different cost for the same item. So again their suggestion is creating new bar codes for new pricing or to have a separate system for tracking cost of goods. 3) The reports are nominal. They look like ticker tape reports. No report gives information usable for a purchase order. I made the categories my suppliers so I could easily use the category report to reorder sold products, but the product and bar codes are not part of the report, so the only indicator of which item it is is the description and price. There are also few types of reports available compared to other systems I had looked at. 4) There is no purchase order capability in the base system, so also no way to track orders, back orders or way to easily know what to even order from sales or stock quantities. 5) I have had multiple times where items are put into inventory only to have them not show up when scanned at the register. Part of the time, I will go into the inventory app later and find the item with all of the necessary info there, but for some reason it is not getting picked up by the register app. Other times it isn't there and even after going back and re-entering again, I still have same problem, so I have resorted to running these items as a customer item which has further screwed up the accuracy of my inventory. 6) Due to various glitches (items not showing up in or possibly not even being subtracted properly from inventory) my inventory is nowhere close to accurate and at some point will have to be fixed. 7) To order or check inventory has to be done almost exclusively by physically going through my store to see what truly is in the store and what is needed and then typing up an order or report from that. 8) new inventory is all added manually rather than the scanner adding into the inventory app. So if you have two on the shelf, but two more you add it to make now 4. There is nothing that shows you who or what manually added or subtracted from the inventory app or when. You can assign specific access to specific functions, but I have found no oversight at all, there is no way to see what they are actually doing besides their name by the transaction they oversaw at the register. This is only the beginning of what this system lacks. 9) The only way to make up for these shortfalls is through the app store (which they had told me was for customizing, expansive needs - not basic functions). I still have yet to see anything that really covers everything this system lacks and each app costs monthly and I could easily be spending somewhere between $99 and $250/ month on an app - and its a thrid party app, that though approved, is not guaranteed, and then it is more customer service reps to deal with. I have been unable to get any decent or helpful responses from customer service reps just with the system itself - can't imagine what it would be like with glitches between apps and the system.On top of all of what the system does not do, I got mine though a lease which is way more expensive then it was presented to be, and the lease is "iron clad, unbreakable" with no guarantee the system works for my situation. I have taken it to corporate level and the best I have gotten so far is an apology that I have been inconvenienced but still denying me the ability to get out of the lease. This is so non-functional for a dance store with lots of shoes, that I will have to get another system while paying for this one while I fight to get it resolved. The only reason I leased this system was the answers given to me bto very thorough questions and it was 100% misrepresented. I hate dealing with tech anything by phone and it looked like a simple solution - on the ground set up and my bank, merchant services, POS all basically through the same place. What a disaster it has been. Has made everything more time consuming then if I had just had a basic old fashioned register and done books handwritten and not had to spend so much. The purpose of the point of sale system was to simplify book keeping and have all of the inventory, purchase orders, client info, etc. all in one system. This does absolutely nothing well except possibly process the payments - at what is seeming like pretty high fees. Review Source RB Rachel B. Manager Retail Used the software for: 1-2 years ### "Too Simple without the Addition of Add-Ons" July 20, 2021 4.0 In our experience, clover has been nothing more than a fancy credit card reader. Our entire company runs through a third party app that manages clover from the other side. The only use clover has become to us is, to accept payment and we are currently looking into changing to a system that better suits our needs. Pros The aesthetic of the hardware fits on par with what is trending. The ability to utilize the barcode scanner is also nice. Cons In order to run our business effectively we had to download so many third party apps to do what we had been doing for 30 years on an outdated system. It felt like a slap in the face as it was a turning point for us to upgrade all the systems only to find it was nearly useless for what we needed it to continue doing for us. Alternatives considered [MicroBiz Cloud POS](https://www.capterra.com/p/129283/MicroBiz/) Reason for choosing Clover Cost efficiency and apparent easy of use. Review Source VR Verified Reviewer Owner Restaurants Used the software for: 1-2 years ### "DON'T DO IT. Clover POS (Piece of Sh..)" February 16, 2023 1.0 Not good. The machine was always down and cost me a lot of business as a result of customers having to wait for their cards to process. When I divorced them after less than a year and went with another company, First Data told me that I still had to pay for the overpriced POS equipment, which I thought was a rental, but it actually a lease. So, now I have to pay over $38 a month on a piece of crap that I don't even use. In addtion, to add insult to injury, I just recieved a letter stating they are going to take out another freakin fee for annual taxes on the property and a freakin handling fee for doing so! SMH. The annual property tax is based upon the value of the equipment and since it is over valued, so in my property tax! Pros It's small and handy is about the only thing good I can say about it. Cons Equipment technology is old and antiquated. Overrated and overpriced. My phone has 4 times the processing power of the POS device they sent me. Lacks sufficient memory and processing speed. Phone backup interfered with land line call in orders. Machine was always down. Clocked often during the processing of transactions which made customers wait and backed up check out lines. Processing fees, transaction fees, monthly maintenance fees, annual property fees and handling fees are all expensive. Reason for choosing Clover I didn't. I divorced them, or at least trying to! Review Source ZM Ziyad M. Owner Food & Beverages Used the software for: 6-12 months ### "Don't judge a book by its cover! Looks great at first glance, wait until you use it" January 10, 2021 1.0 HORRIBLE, once I onboarded my merchant who sold the thing to me has not been able to do a single thing for me and always tells me to talk to Clover support. When you call clover support you spend a minimum of 30 minutes - 2 or 3 hours between getting bounced around, and people not being able to help. Once I called and they literally sent me back and forth between two departments twice that I had to yell at the last lady even though it wasn't her fault. Pros The hardware is nice and integration with Homebase (our scheduling software). The question was about software and I mentioned the hardware because honestly its probably the only good thing -ok they have good integrations in their marketplace as well, there are a lot -its fast Cons \-NO ABILITY TO GENERATE A SHIFT REPORT FOR AN EMPLOYEE THAT SHOWS HOW MUCH CASH THEY COLLECTED MINUS PAYOUTS... I can't believe it -Terrible customer service!! -When you receive your payments, it comes minus the days fees and their merchant statements don't match the deposits. You will never be able to reconcile, they are probably stealing. -REPORTING IS SO BAD! It looks good at first glance, once you start trying to go into detail, or if you want to look at your quarterly sales you end up having to download an excel and manipulate the data yourself -NO ABILITY TO DO TAX-INCLUSIVE sales. I can't believe they have a presence in Europe... I live in the US and I hate dealing with coins, I don't want to sell items with tax-exclusive, I like to have flat dollar amounts. You can't with them -theres much more but I'm not gonna sit here all day, this should be enough to deter you Alternatives considered [Square for Restaurants](https://www.capterra.com/p/175628/Square-Point-of-Sale/) Reason for choosing Clover Because Clover had the ability to do House Accounts and Square did not. I have switched to Square now because its not worth the rest of the problems Clover brings you. I actually hate Clover, it might be the only thing I hate in this world. I hope it is. 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