# Page 5 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Clover the right Payment Processing solution for you? Explore 570 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (570) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 5 - Reviews of Clover ## Showing most helpful reviews Showing 101-125 of 570 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Jeremy K. Manager Restaurants Used the software for: 2+ years ### "Easy to implement and maintain - loaded with great features!" September 25, 2022 4.0 Quick customer service, and a excellent interface, clover make POS a great option. Pros Easy to learn and use, with great ability to track inventory and customers. Cons The clover monthly pricing nearly doubled in the span of a month, backing out cafe into a corner. I’m still frustrated to be paying for the same features with a $50/month increase. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover POS hardware pricing sale. Switched from [SalesVu](https://www.capterra.com/p/209894/SalesVu-Cloud/) Pricing and hardware Review Source KN Kaylee N. Office Manager Automotive Used the software for: 2+ years ### "Quick and Easy Payment Processing " May 30, 2024 5.0 Pros What I enjoy most about Clover is how simple and useful the machine is. It sits on my desk right beside me while sitting on the charger. The customers also like this machine, which allows them to use tap/Apple Pay and to manually enter their card information if they do not have their card physically with them Cons The only thing that I dislike about Clover is that when the machine is close to dying, the printer does not work correctly. Review Source MV Michael V. Food Services Manager Food & Beverages Used the software for: 2+ years ### "Clover Review " October 27, 2023 5.0 One of the best and easiest P.O.S. systems to use and easy to train employees to use. Pros Number one it is easy to use. The reports you can pull are an easy way to keep track of sales with no guess work. Cons I do not have anything bad to say about Clover. Review Source MB Mark B. Manager Internet Used the software for: 2+ years ### "Business Owner" February 7, 2024 1.0 Terrible experience. Zero help from anyone. Just to cancel was an act of congress. If I could avoid a company, in any business, doing anything, I would avoid Clover. Pros Nothing. Unless you like add-on fees that you don't get from other processors, avoid Clover. Cons Never ending erroneous fees. Zero help from customer service to explain and/or dispute. Customer service spoke with broken English and NEVER helped a situation. Clover called something "Quarterly PCI charge" and would charge whenever, bi-monthly. They just drafted the money when they wanted. Deal breaker was they came up with a "Security Bundle Fee" of $299. No one at customer service could explain what it was and there was not getting out of it. I cancelled account and after account was closed, they still drafted the following month. Clover is the worst processing company. Review Source BC Brianna C. Assistant Food & Beverages Used the software for: 1-2 years ### "Great but has limitations " April 8, 2022 4.0 Overall, it’s been really great. Whenever we have issues, clover is usually able to solve it. Their customer service has been wonderful; they take time to understand issues and make notes for their software engineers when there’s a bug. Pros Easy to use; intuitive layout. The report overview can show sales by-the-hour which is helpful for planning. The add-on apps have been working well; Menufy & the inventory audit are great. The inventory audit add on also has a downloadable app which has significantly streamlined our inventory process. Great customer service-they are able and willing to help fix any issues that come up. Cons The hardware can be glitchy. 2 examples: (1) the station will start clicking buttons randomly and sometimes this can only be stopped by restarting the machine. (2) the biometric finger print sign in will crash about 50% of the time when trying to add new employees. The reports could be more customizable and the filters could be more detailed. It would be nice if the whole thing was able to be customized to fit our unique needs, but for the price it works well enough. Review Source MB Myles B. Executive Vice President Accounting Used the software for: 2+ years ### "Good POS offering" July 5, 2024 4.0 Pros Great company with a variety of POS options for our business account holders. Cons Have been told my our members that their fees are a little higher than some. Review Source MN Molly N. Tasting Rooms Directory Wine and Spirits Used the software for: 6-12 months ### "Bad functioning, terrible customer support, too many problems for the price. " February 7, 2022 2.0 Clover is a mid-range to expensive POS system that is definitely not worth the money. I wish we had stuck with Square that can communicate between both of our locations, share inventory, run a functioning website and has an accessible online dashboard. Pros Somewhat easy to set up, and credit card processing did cut costs from our prior POS system. You pay for the look of the stations, the swivel can only make up for so many problems- in this case I'll be switching back to Square. Cons I've had every problem in the book with this software. I've been shut out and had to factory reset my stations, had all data and inventory erased. I've had to plug in ethernet cables every week because they Wifi is not compatible, and have had to reset admin profiles due to shut out. Me and customer service have had at least 20 calls, and most problems never seem to be resolved in the end. Of course it's not their fault, but there is only the option of getting a call, you can't email, or chat with anyone online, and some poor person in India is trying to figure out what is on your screen when the technology is going wrong. Reason for choosing Clover Our bank had a deal with clover for Credit card processing fees. Review Source DF David F. Managing Partner Retail Used the software for: 1-2 years ### "An out of the box solution that works well for small business" March 31, 2018 4.0 Clover is an excellent and good looking choice for a small to medium size business in need of a reliable and cost effective solution. You will be pleased as I have been. The system offers quite a bit of integrations and once implemented you will be amazed at the power of this system. I wish we could have linked all stores together but we were only allowed three machines to link per location. Overall, an excellent POS! Pros I was in search for s POS for three thrift stores my nonprofit operated. The old cash register no longer fits the internal control environment and a switch was desperately needed. After researching multiple platforms I opted for Clover. The others were simply too expensive and too complex for our needs. The Clover system worked brilliantly and continues to power the sales desk at all three stores. Each store has three registers and we were able to link the three to the main server to aggregate totals for each store. Sales increased and customer satisfaction went up as well. Clover has a host of apps to integrate including inventory management, time and attendance, markdowns, and a customer loyalty program which was a hit with our customers. The Clover system is truly a remarkable POS for the price of entry. The sleek modern look keeps the cash wrap looking clean and updated. The Digital receipt and signature has cut down on paper waste and makes us feel like we are doing out part to create less stress on the environment. Overall this is a simple and powerful solution that powers millions in annual retail sales for the organization. Cons The one setback is the operating system is Android. I find Android to be clunky and prone to security threats. We had to ensure we had it on a secure network and well protected by firewalls. Additionally it took some time to learn the system. Disclaimer- we operated on a complete iOS ecosystem until we bright on Clover. So not a big setback just more learning. Review Source Yousef S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Horrible!!!! Do not use!!!! " November 30, 2023 1.0 Horrible. Will never use or refer to anyone Pros Nothing at all. They shut down my account without any notice. Cons Customer service, service itself, sales representative Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I shouldn't have. I was warned that Clover is horrible and their customer service is garbage. Review Source GW Graham W. Owner Retail Used the software for: 6-12 months ### "Not for Retailers" November 23, 2020 5.0 The problems come with the back office. The inventory system is basic to say the least, items sold at the till do decrease the totals, but all purchase quatities have to be done manually, you cannot set min and max stock levels, or re-order levels with the bundled system, so re-orders have to have a physical stock check, I am still trying to work out how this saves me time and money. Clover relies heavily on thrid party APPs, which they absolve themselves of all responsibility in their T's & C's. These Apps are expensive (The Shopventory APP is £40 Pm +VAT) The E-Commerce integration does not work. The Magento integration is for Magento 1m which was made obsolete in June 2018, and is no longer supported. The Shopify integration does not work either, and for me failed at the first hurdle, (I have now been waiting 14 days for a fix). I purchased a barcode reader they recommended, not even their support staff could get it to work, I was promised a fix, five months ago. In my opinon this system out of the box is not for retail, unless you want to see your profits dwindle through the purchase of expensive APP's. The actual helpdesk staff are very helpful, but they can only do so much. The actual management are a nightmare to deal with. I first presented some of these issues within 30 days and was promised a fix, five months later I am being told that even though I registered those issues it will cost me over £1500 to get out of a 48 month contract. Pros The till itself is fantastic, it looks ultra sleek and ultra modern, customers love it. And that is about it Cons It was sold to me as a solution to me retail needs it certainly is not Reason for choosing Clover It was sold to me as suitable for my needs, during conversatiosn I was reassurred that it would meet these needs. Quote " You do not need to use the third party APP for inventory, Clover has one built it that doe sit all" Unquote. Suffice to say the Clover inventory system does not live up to other systems, you cannot set minimum levels, maximum levels or reorder levels. Switched from [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) Eposnow was nt delivering on it's support Review Source SA Sable A. Salon Owner Educator Health, Wellness and Fitness Used the software for: 1-2 years ### "My Clover Review & Experience" January 12, 2024 4.0 Pros I liked the POS system however it has a learning curve. After playing around with it for a couple weeks I was able to better navigate the device. It was a very easy setup. Cons Not what I thought it was going to be like. I was not informed of the additional charges and App Store fee. It was difficult to integrate online booking and salon management with this system. I ultimately had to change. I think it is a wonderful system for maybe a restaurant or other type of business not for salons or spas - in my opinion. Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing Clover It was suggested to me by my bank and I should have researched more before making such a big investment. Review Source JM Jeanine M. owner Retail Used the software for: 1-2 years ### "DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW." June 19, 2020 2.0 Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative. Pros There is nothing I like about my Clover device other than the price labels it can print for my products, BUT, that is an additional app you have to pay for and an additional piece of equipment you have to buy, which the rep told me was all included. I have to pay a monthly fee to be able to print price tags, he said that was also included. Cons 1)Don't get too excited about all the apps they offer! They all cost money (if you want the version that actually does more than the basics) and NONE OF THE THIRD PARTY APPS WORK WITH EACH OTHER!!! So, you may download the rewards app and an invoicing app. Because they don't work together, the customer will never get credit for any of their rewards, etc.. 2) Technical support always says they will call you back but they NEVER do 3)Your system comes with minimal capabilities. Think of it as a calculator that can process payments. 4) Sometimes it keeps accurate inventory counts, sometimes it doesn't. 5) When entering inventory, it frequently saves an item twice. You may enter an item with a quantity of 6. Clover enters the item twice, now you have the item at 12! Reason for choosing Clover I chose Clover because the sales rep at my bank told me the Clover system would do everything that I needed. I had pages of questions and he answered all of them. I weighed the pros and cons and, based on his answers, Clover did everything I was looking for. I didn't know he was lying about 95% of it. Review Source PM Phil M. Marketing Director Retail Used the software for: 2+ years ### "Could be incredible, but appears to be more geared toward restaurants instead of retail" June 17, 2022 4.0 It's been okay. When something goes wrong, there can be a lot of runaround from different techs. There is a support number that we have to contact for technical issues, a different one for banking issues, and a third for issues with certain settings within the system. It would be helpful if there was one tech support contact instead of three. The main tech support doesn't usually seem to be very knowledgeable, and have to reach out to a specialist to figure out how to help most of the time. Pros Clover itself wouldn't be much more than a payment processing system if it wasn't for the many apps that you can add to make it work for your business. The catch is, most of the add on apps cost a monthly fee. The option to have these apps make Clover incredibly customizable to fit exactly what you need for your store. Overall, we still saved money switching to Clover from our previous company. Cons The software seems to be geared more toward the restaurant industry. When we got it, we did so because it was supposed to be for all retail. We likely would not have gone this route if we had known what we do now, but we have made it work for a retail setting with the help of certain apps. Review Source SA Sabrina A. General Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "We needed an upgrade from QBM." November 20, 2023 5.0 We love the web-based back office. Checking sales from my phone and being able to check orders in real-time has been the best management tool. Pros Plug and pay. Clover really is, "plug and pay" we were able to start using it as soon as the machines arrived. We also were able to get a replacement register drawer quickly when one just stopped working. Cons Our menu was not completely programmed when the machines were sent this was a bit of a hassle. After some back and forth we were somewhat satisfied with the items programmed and we could take it from there. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover Clover was recommended by First Data our credit card processor. Switched from [Custom Configurators](https://www.capterra.com/p/124026/Custom-Configurators/) QBM or Quality Business Machines was a failing software that was not integrated with any credit card solution or processor. We were not able to read the reports or manage our cash flow. Review Source NH Nick H. Gun store Retail Used the software for: 2+ years ### "2nd amendment friendly processor!" June 3, 2024 5.0 Very positive. Employees ive spoken too where nice. It was easy to add extra processors. Pros It is very hard to find anybody that will want to work with a second amendment business. I was suggested Clover and was doubtful. When I contacted them they were extremely nice and told me they were all in on providing for a second amendment community! Setup was a breeze and ive never had a issue with them! Cons I've not had a negative experience yet. So i cannot complain Review Source RG Roselys G. Manager Graphic Design Used the software for: 6-12 months ### "Excelente Plataforma" March 22, 2023 5.0 Me encuentro satisfecha completamente con esta plataforma porque cumple todas las necesidades que he tenido para con mi negocio. Puedo llevar un orden cronológico de mis clientes, una contabilidad clara, información necesaria de mis clientes y si en algún momento necesito soporte técnico, una rápida, excelente respuesta y resolución de problemas. Pros Lo facial, rápido de utilizar tanto la aplicación (bien sea en celulares, tabletas, etc. o computadoras) como sus múltiples dispositivos para puntos de venta. Es una plataforma muy completa que por si sola, sin necesidad de soporte técnico, té guía para una mejor función. Cons Definitivamente, no tengo ningún mal comentario hacia esta aplicación, ya que todo lo que he necesitado lo he podido lograr. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Debido a que los altos fees que tiene la otra plataforma Review Source VR Verified Reviewer Owner Non-Profit Organization Management Used the software for: I used a free trial ### "The excess fees that Clover charges " March 14, 2024 1.0 I didn't care for the system due to the unfair charges my customers received. Pros The ease of use of the online pos systems. Cons That they changed my customers extra fees for using a credit or debit card. On top of what I was already paying them monthly. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Clover For the pos systems, and convenience online shopping. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) To find a more reliable solution. For my in person sales and online inventory. Review Source TM Thomas M. Owner Retail Used the software for: 1-2 years ### "The crash of Clover" February 7, 2024 4.0 I’m a month pass our warranty and because of their crash I end up having to pay over $300 to replace a piece of equipment Pros A piece of equipment failed because of their crash and unable to use the system basically out of business until it is fixed and I had to pay for it. It’s been over a week already looks like another week. Cons Very unreliable I had a business you better have a back up system like Square and an iPad and a cash register Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Clover Good things very disappointed in this crash makes it unreliable Review Source VR Verified Reviewer owner Restaurants Used the software for: 2+ years ### "I bought clover without looking at reviews" May 28, 2022 1.0 WARNING !! TELL ALL YOUR FREINDS OR ASSOCIATES WHO USES CLOVER !!! Take a picture of the screen showing how much money is made for the night before the system closes. then when it does close and print , compare the picture you took and what the print out says. Do this especially on nights when its a holiday weekend, Clover knows you'll be busy and know you won't be paying attention.. Then check the transaction app on the POS , and add up how many transaction each server or cashier did and compare it to what the printout says.. When you see the discrepancies, call the FBI and ask to be added to the growing number of clients that wants to sue Clover Pros duh ?? it lights up , doesn't use a lot of electricity Cons customer service , THERE IS NO OTHER CUSTOMER SERVICE ON THIS PLANET THAT IS WORSE THAN CLOVER CUSTOMER SERVICE./ They are the worst because they have to obey what their bosses say in robbing you the client. they will put you on a long hold and then you're disconnected. If you are lucky to speak to someone, whatever they have to say will never make sense to you !! Good luck Reason for choosing Clover Saw many people using it when it first came out Review Source VR Verified Reviewer Owner Food & Beverages Used the software for: 6-12 months ### "Support staffs are not well trained billing errors" February 23, 2022 4.0 I would only give them 2 our of 5 stars. Pros Easy to manage, fast tech support, good features such as split payment, Cons after we closed our account, they still charged us for the monthly fee $39.95, to the old bank account that doesn't have enough fund. They had been charged the fee to our new bank account for months before we closed the account. Why they charged it to the old account for the final month(should not have charged). We ended up being charged by bank for Overdraft. Offline payment that we were not aware of so were charged $77 for three offline payment! I had hard time understand almost half of the staffs and the phone connection were not good a lot of time, outsourcing or just hired workers in foreign countries for lower labor cost? We switched to a different merchant that still use Clover but I learned the old clover machine won't work anymore. Long wait time when you need to talk to billing or other department Reason for choosing Clover They offered a bit lower rate for purchasing the device and merchant rate. Review Source Joe L. Director of new products Information Technology and Services Used the software for: Less than 6 months ### "Clover: Not as reliable as before the switch." September 19, 2023 1.0 They've nearly put us out of business due to the migration from payeezy to clover. The most frustrating part was the fact that the representatives from clover acted like it's just par for the course and that we should just accept it. Pros Our bank migrated from Payeezy to Clover. The migration was easy and was done without our input. Cons Our bank migrated from Payeezy to Clover. The migration did not migrate all of the previously existing credit cards into the clover account causing over half of our recurring payments to fail the next month. Alternatives considered [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Clover It was supposedly compatible with the payeezy interface without switching software. Review Source DS Denise S. Owner Food & Beverages Used the software for: 2+ years ### "Easy to setup for our juice bar" June 15, 2021 5.0 Satisfied. Its hard to change when we get so many calls from other vendors. Pros Clover is really easy to use and once its setup, its easy to maintain. Working in a restaurant, we need a system that we can train employees quickly. Cons Most software companies do not understand the importance of data setup and system configuration. We need a better way to report on our menu items. If the onboarding team gave us better guidance then we would have experienced less issues with reporting on our data. Reason for choosing Clover Price. Review Source BR Breanna R. Senior Operations Sports Used the software for: 2+ years ### "Great modern POS system for independent businesses" May 5, 2023 5.0 They installed and set up our Clover devices for us and ensured we understood how to use the device. We rarely run into issues using our Clover systems, and the only issues are internet based and require us to simply check our network connectivity. We are very happy with Clover and would not consider switching. Pros Clover has a very clean and user-friendly design. It took some getting used to when implementing our Cafe POS system and the use of tabs, but it has become very simple after the initial learning curve. Our sports facility has an easy time selling skating time, skate rentals, and some small retail items using this device. It is easy to refund and add discounts as an admin, and easy to set user privileges. The reports are helpful for bookkeeping and understanding how many attendees we have for a skating session or the number of skate rentals sold. Cons Utilizing Clover with a cafe was tricky to navigate initially. The tab system was not the easiest to implement, but we have grown more used to it with time. Review Source Luis A. Digital Apprentice Design Used the software for: 1-2 years ### "Clover Review" June 9, 2023 5.0 Clover is very easy to use, doesn't take much space and it makes paying for merchandise and services fast and easy. Pros It's very easy to use, and I love how it accepts so many kinds of credit cards and forms of payments! Cons I don't like how sometimes it will take a few tries to read a card, which can make customers desperate and annoyed. Review Source LL Lori L. Owner Environmental Services Used the software for: 6-12 months ### "I've tried others. Clover made the cut!!" November 2, 2023 5.0 Almost a year now and I am happy with Clover. I depend on it daily. Pros Clover is the easiest to use, most dependable, most reliable POS application out of all I have tried. US based support and competitive pricing. Cons They take the fee out after the deposit instead of before like most of the others do. Reason for choosing Clover Someone I know recommended it. Switched from [Elavon](https://www.capterra.com/p/183057/Elavon/) Elavon was not dependable and was very difficult to use as a mobile POS. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.