# Page 7 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Clover the right Payment Processing solution for you? Explore 570 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (570) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 7 - Reviews of Clover ## Showing most helpful reviews Showing 151-175 of 570 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MV Michelle V. Owner Retail Used the software for: 1-2 years ### "Non existent customer service " November 28, 2023 1.0 Horrid experience. In this day and age we have to suffer such incompetence for a high price. Numerous calls no resolution. Agents will not escalate calls. Different department different function wash responsibility from each other between technical, leasing and cs. I cannot emphasize enough how terrible this experience was/is. Continuing battle to get hold of someone. Square is the way to go! Set up in one day. Customer service agents able and willing to help. So much support for success of small businesses. Clover will keep debiting your account even if deactivated then no one to fix the problem. Pros I have nothing good to say. Worst experience. Cons Everything but especially sales, customer service Reason for choosing Clover The previous owner had it and mistakenly took over bec of “lease agreements” only to open a new account and bind me. Review Source JR Jessica R. Service Advisor Automotive Used the software for: 2+ years ### "Clover is the best in the market!" May 1, 2023 5.0 We have been using clover the entire time I've been with the company and it works great. It's super convenient and makes checking out customers fast and easy! Pros The new handheld device makes processing payments fast and easy. The device can be moved to each desk and throughout the dealership and take it to the customer for convenient invoicing. The customer can sign directly on the screen or we can hand the device to the customer to securely and privately enter their passcode. Cons The only thing I would like to change is that the signature print out on the receipt! I think adding that would be a great option. Review Source RK Raegan K. Treasurer Construction Used the software for: Less than 6 months ### "Beware of Clover" September 29, 2023 1.0 We were switched over forcibly from Payeezy to Clover with little to no heads up. We literally walked into the office one day and couldn't access Payeezy. Not that Payeezy was that great either, but I could always rely on them to get our deposits. With Clover, they seem to think the depositing part of credit card payments is optional. Every time I call their customer service I end up speaking with 3+ people because no one knows what they are doing. It doesn't matter if you have a case open, they still can't figure out the right people to help you. Not that any of them can. Pros Nothing, this is the worst product I have ever worked with. We were with them for two weeks and they shorted us nearly $4,000 in deposits. Cons The customer service continues to give us the run around and I am usually on the phone with them for no less than an hour each time. The customer service is CARELESS and do not pay attention to details. We were shorted over $500 in our FIRST BATCH we ever ran with them. Then we were shorted $3300 on the another batch a week later. Their customer service follows-up but they follow up with the wrong details and don't see why not received this deposit is impactful. After less than TWO WEEKS with their service, I found another credit card processing company and switched over. Reason for choosing Clover I didn't. I was forced to switch to Clover. Review Source RH REBECCA H. WARRANTY CLERK Automotive Used the software for: 1-2 years ### "TAP AND GO!" February 1, 2024 5.0 GREAT, I HAVE NO REAL COMPLAINTS, I USE IT EVERY DAY! Pros SUPER QUICK AND EASY TO ACCEPT PAYMENTS, EVEN GOOGLE PAY AND APPLE PAY Cons PUTTING IN THE RECEIPT PAPER IS A LITTLE TRICKY SOMETIMES, CAUSE IT WILL GET SIDEWAYS. Review Source MM Michelle M. Office Manager Medical Practice Used the software for: 1-2 years ### "Clover is the lead merchant in 2021" April 22, 2021 5.0 I have had an incredibly positive experience with Clover. I have even called their support system before and the representatives were friendly and efficient. I spoke to a live representative rather quickly who was informed and able to help me. I would give this product a 10/10 easily. Pros I love the tap feature. During covid, our dental office has tried to take every precaution to limit the spread of covid-19. Clover has a tap feature so that our staff does not have to handle patient's credit cards which limits exposure. Many major debit and credit cards have this feature and users just do not know! Look for the symbol that has 4 lines on your card and try it sometime! It is very fast and effective! We are also able to email or text a receipt (in addition to printing) so that there is less "touching" and passing involved. Cons There is truly nothing that I dislike about this software. If I was forced to answer this question, maybe I could say that the swipe option sometimes needs to be run more than once because it does not read the swipe on the first try; however, 99% of cards use the chip insertion feature anyway! Review Source CM Christina M. Office Manager Medical Practice Used the software for: 2+ years ### "Clover has made payment managing so easy!" November 3, 2022 5.0 It's been very good, and our Clover rep is very helpful. Pros I love being able to use the machine to locate past transactions and e-mail receipts/the dashboard is super user friendly as well Cons I honestly haven't ran into any problems so far other than I've noticed we are charged a higher merchant fee with a "manual" card entry versus a chip read. Reason for choosing Clover The \[SENSITIVE CONTENT\] chose for us based on suggestions from clients. Review Source NP Nancy P. President Restaurants Used the software for: 2+ years ### "Frustrating Product!" February 1, 2024 3.0 Pros Works with the credit card processor we have had for years, which have better rates than any other company we have quoted. Cons We've had multiple days of no service within the last couple months. Customer Service is horrible. Reason for choosing Clover Clover was the only POS that works with our credit card processor Review Source JB Jeanne B. Manager Consumer Services Used the software for: 1-2 years ### "I love love love Clover! Makes my day to day transactions so easy!" January 15, 2022 5.0 Overall I love Clover, their payment processing rates are so low compared to other POS systems. I also love that their customer service help me solve my problems fast and I don't have to wait on the line! Pros I like that Clover offers to take payment online from my customers and that they allow me to send invoices to my customers so they can pay online without storing their card information. Cons I don't like that I can't track my invoices sent and send reminders to my customers based on the same invoice; I have to send a completely new invoice if they lose it. I also don't like that I can only send invoices via mail; it would help if I could send invoices via text too. Reason for choosing Clover Their payment processing rates were so much better! Review Source VR Verified Reviewer Operations Manager Construction Used the software for: 6-12 months ### "Save your money" May 2, 2024 3.0 Pros The initial implementation was relatively easy. Cons Statements were challenging to reconcile. Customer Service should be referred to as Customer Dis-service. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) We were promised much lower rates than we were getting with Square. Review Source JH Justin H. Director Retail Used the software for: Less than 6 months ### "Clover is a good starter terminal. " March 28, 2023 4.0 For the price point, hardware, and the basic software suite, Clover is enough to get the job done. The 3rd party app system is just not great, and felt that I'm having to pay for features that should have been part of the main software suite. Pros The hardware is excellent, looks great, and is easy to set up. Has some great options on the retail front. Great system for a beginning business. Cons The app based options are not great. Some have great functionality, but has an added monthly cost for using some of them. The app store atmosphere and added subscriptions from 3rd party vendors was a bit of a letdown. The system is not as versatile or intuitive as an NCR Silver system which I am more familiar with. Permission leveling for certain features is poor. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Reason for choosing Clover Price Review Source GL Gaelle L. Gerante Food & Beverages Used the software for: 6-12 months ### "Intuitif" November 23, 2023 5.0 Pros Logiciel pour TPE bien intégré au système de caisse Comelin, les fonctionnalités sur le TPE sont nombreuses et la navigation est intuitive. Le prix est également très attractif. Cons Quelques bug parfois le lendemain de MAJ mais l’équipe technique est réactive Review Source VR Verified Reviewer Owner Medical Practice Used the software for: 1-2 years ### "Do NOT use Clover" September 22, 2022 1.0 I have lots of problems with clover. It voids some payment without notifying me, double charges others, does not accept some cards. I contacted customer service several times. I was connected to IT, back to other departments and did not get any help. I decided not to use it any more and pay the monthly fee until my contract expires. Pros I do not like anything about clover, there is nothing to like! Cons I lost money using it! The list of errors are too many to fit in here. Review Source VR Verified Reviewer IT Support Used the software for: 1-2 years ### "Clover, simple to use and manage" April 9, 2018 5.0 Pros Clover is simple to manage, from adding new products to new users, the process is simple and straightforward. The user interface is clear and well formatted, Clover is a very professional looking product. Clover can provide us with reporting data, as a business this is ideal. As an administrator of the system, the home page allows me to access everything easily. From reporting and employees as mentioned earlier, to transactions, everything is easy to manage. Moving on from the software. The Clover hardware is of the highlight quality, from the Clover mini to the printers. Cons As far as I'm aware, in the Employee setup once an employee has been created, the full name cannot be altered, only the nickname. It would be nice to update employees names. Review Source TT Tiffany T. owner Veterinary Used the software for: Less than 6 months ### "Clover is sending me another client's account info; have tried repeatedly to fix" April 10, 2022 2.0 Exasperated; can't get help so can't use their product and meanwhile they continue to draw money out of our business account. We continue to receive another business owner's personal account information, daily. I wonder who is receiving ours? NO ONE HAS ATTEMPTED TO CALL ME BACK OR CONTACT ME BY EMAIL TO HELP RESOLVE THIS MATTER! Unbelievable. I on the other hand have lost count of how many contact attempts I have made. I cannot fairly rate the features that Clover provides because we cannot use the service. Pros This product was chosen (forced on us) by a software we use for our business. This week I'm making the decision whether or not to abandon the software entirely because of this, very frustrating and has cost us $$ unfairly Cons Customer service is poor. If you find yourself in a situation like we are in, you will be in a panic and desperate to get help and you will get crickets, nothing. Or, you will get people who have no idea how to fix the problem, put you on hold, tell you to call back another day, meanwhile your business suffers. Weeks will pass and you continue to receive another business owner's daily closings and personal account information. Reason for choosing Clover no choice, the software we use will only work with Clover Review Source FA Francesco A. President Retail Used the software for: 1-2 years ### "A No-brainer to be your perfect POS" July 6, 2022 5.0 The experience has been easy and helpful. Honestly compared to my last POS my overall stress levels have declined by 99% Pros Easy to set up and use, inventory management works very wells Cons Wish it integrated better with ecommerce platforms such as Shopify & Magento Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover Better credit card processing fees Switched from [Cash Register Express](https://www.capterra.com/p/12601/Cash-Register-Express/) Was outdated; updates no longer supported Review Source DS DUSTIN S. owner Real Estate Used the software for: 2+ years ### "Best platform out there for mobile payments" November 18, 2020 5.0 I have had nothing but positives with Clover. It has streamlined my company's credit card processing and actually brought customers in because I accept cards. Pros The app is extremely easy to use and simplifies my mobile payment processing. I have tried at least five other companies/apps and Clover is by far the best. From the very beginning of a payment to emailing the receipt, Clover is extremely smooth and user freindly. Cons It won't let me type my full company name. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Clover cost Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) cost per transaction Review Source NR Norma R. Assistant Manager Real Estate Used the software for: 2+ years ### "Clover" October 19, 2023 5.0 Clover took care of POS, invoicing and inventory. Great System Pros Clover is a very easy POS to use. Would recommend to anyone. Cons I did not have any cons while using Clover Review Source AW Alexandra W. Owner Manager Food & Beverages Used the software for: 1-2 years ### "Cover is easy and simple " December 22, 2023 5.0 Pros The support is amazing. No question is too simple. They always go above and beyond to help Cons Nothing, we have 2 devices to help serve our customers. One that is controlled by an iPad and a hand held mobile one Review Source BS Bear S. Owner Food & Beverages Used the software for: I used a free trial ### "Do not consider Clover. Save yourself the frustration. They are only out to take your money" October 18, 2022 1.0 Pros They allow me to take payments quite easily. Cons Pretty much everything else is a negative. It's hard to know where to start. To begin, you must know that they disallow the use of used equipment. That means if you're dissatisfied with Clover your equipment is pretty much bricked. You get nothing for it. Oh, and you will be dissatified with them. There are so many annoyances. Their batch is setup for 7pm PST, in the middle of a shift. Their deposits then combine multiple days with no report to know what days are in the deposit. You can't do partial refunds unless you're in their highest tier. I can almost never get a report on the device, I have to login on a computer. It goes on and on. Oh, and forget a "trial period" they don't honor it and won't allow you to return the equipment. Clover is just in it to get your money. They do not care about you as a customer, at all. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) See above Review Source Jared K. CMO Marketing and Advertising Used the software for: 1-2 years ### "Clover Review" May 16, 2022 5.0 I have had ups and downs in processing and tracking payments for clients over time and the cost of using the product as well as their invoicing system takes a significant toll on report sales and tracking invoices if you have to use third party software with the systems. Pros I like the POS hardware compatibility with my bluetooth/phone data plans, PC/Printing equipment and also as an Inventory management since it provides a built-in scanner on the Clover Flex. Cons The Third Party apps are better than the built in programs and services which increase the cost to use the POS systems with Clover. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) Review Source AJ ALAINA J. Own Health, Wellness and Fitness Used the software for: Less than 6 months ### "AWFUL FOR SMALL BUSINESS " May 4, 2024 4.0 It was terrible from day one.They got my bank account information wrong.Then they got my address wrong.Every time I spoke to a different person.I was quoted to hit the feet when I finally decided to go and sign up with them.I thought everything was gonna be OK.And so far over the past 2 months.New hidden FEES that popped up and evidently.They can do this whenever they want to. As a small business that sometimes does not even process credit cards every month they charge you monthly minimums.They don't tell you about.They say they'll take care of it.No one ever calls you back.Nobody emails you back.Do not use the business people I know haven't charged?His cancelation fees.This is the absolute worst processing service out ther Pros So far nothing. It is a nightmare in every way. Cons LIARS. SCAMMERS WITH HIDDEN FEES. FEES ADDED AFTER SIGNING UP. TERRIBLE CUSTOMER SERVICE. NEVER USE!! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Lost reader. Thought id try a more professional approach Review Source Otis I. vocal engineer Music Used the software for: 1-2 years ### "at first I didn't believe..." September 21, 2022 5.0 at first I didn't believe, but after my first time using it. I knew this would be a game changer. highly recommend to any individual or business. Pros getting payments...making payments, and your transaction history is very accessible. Cons it could be alittle cheaper but if im being honest its worth every single penny, well done. Review Source PL Phillip L. Propriator Automotive Used the software for: 1-2 years ### "Things untold !" May 4, 2021 1.0 All sweet talk and proper verbiage of a slimy sales guy to get you onboard. Talk about all the proper prices and how they will beat every competition. I had used they guys close to 2 years. Long story short, story untold to you is even if you own the machine outright , you can't resell it to another person or business as this will take out another possible chance of them selling the machine. If you ever choose to leave this company , beware of an instant charge of over 500 bucks. I was on a month by month basis and only needed to pay fees per month as per what my sales had told me. I had only stumbled onto all this information because I am starting a second business. But because the business is different and the bank account is different. I cannot use this machine. So now I have a 1300.00 machine sitting around and doing nothing. the icing on the cake was the undisclosed closing fee. No sales guy will ever tell a person its there, but it will be on the documents. I can say the machine is great but I'm not. The people and policy of this company will make me forever to tell everyone to stay away !! Pros it was like any other machine out there. Cons software was fine, its a brand new machine. Review Source TS Tory S. owner Retail Used the software for: 1-2 years ### "money hungry company" July 13, 2017 1.0 I purchased these clovers in full and was to have a one year warranty. but every time one didn't function right they charged me for every one they sent me in first year. didn't need key pads tried to send back and they kept wanting my scanners returned instead. had to take to BBBural to get money back for just one and they still owe me for the other. credit card service is way above other card swipe price. tried to talk to customer service talked to one high level rep. twice then they would not respond to my issues and that was before the BBB. it bad that you have to turn them in to BBB to get a response and they still never called me. something went wrong with my compliance last year and they were to have someone contact me to clear it up. again this year I tried to become compliant again there was a problem they were suppose to email me with solution to the fix 3 months ago I'm still waiting and they charge me 10.00 a month for being non-compliant. would you recommend this device if you hade these issues? Tried to switch bank accounts for the clover was told I couldn't do it had to pay 20.00 to put a block on account to force them to switch accounts. finally was contacted by Stephen the rep that sold me these devices yesterday 7/11/2017. he called out of the blue and not a response to these issues I am skeptical that any of these issues will be addresed Pros Quick use of device when it functions has been better in last 6 months 111111111111111111111111111 Cons Half of inventory data moved out of category. ease of saving data without excel not possible. 111111 Review Source JM Jodi M. Medspa Manager Medical Practice Used the software for: 2+ years ### "Great payment processing device" January 21, 2020 5.0 Clover payment system has been really great for our spa. Really easy to run transactions, reports or refunds. The customer service has been knowledgeable and super friendly when we have had any issues. Pros It’s is super easy to take and track transactions. Has report capabilities And many functions. It is super easy to use. I have two different clover devices for different providers and they are all great. Cons The software itself is wonderful. The only issue I have is with the flex portable device on/off button. It is on the side and client constantly hit the button when they are picking up to sign for a transaction. The button should be on back underneath where it can’t be accidentally touched. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Clover Love the functions on the clover and the receipts it prints. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.