# Page 8 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Clover the right Payment Processing solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226864/Clover/reviews

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Clover

3.8 (566)

[View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 8 - Reviews of Clover

## Showing most helpful reviews

Showing 176-200 of 566 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CG

Caren G.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Unreliable and horrible customer support"

May 22, 2023

1.0

Unreliable. Frustrating. Worst customer service if any product I’ve ever owned.

Pros

Organization of items within inventory and reporting/closeout

Cons

Worst customer service I’ve ever experienced. System is unreliable as they always have intermittent server issues. Offline frequently when everything else (jukebox. AMI. TVs. Internet electronic dartboards) are just fine

Reason for choosing Clover

Recommendation from BOA

Review Source

Oluwa-Locheyi H.  
Agent Commercial  
Retail  
Used the software for: 1-2 years

### "Clover : Un logiciel de Marketing "

November 1, 2023

4.0

Pros

Clover est un logiciel qui me permet de gérer mon entreprise. Il m'aide à gérer mon stocks de détail, a vendre et à analyser les ventes .

Cons

Clover ne présente pas de problème pour mon utilisation.

Review Source

AH

Ashley H.  
Practice Manager  
Veterinary  
Used the software for: 1-2 years

### "Great product"

October 18, 2022

5.0

Pros

This is a fast and easy to use. Our cashiers have found it to be easy to train on.

Cons

There is nothing wrong with the software. We love it and will take it with us to our new location.

Review Source

Madison M.  
Emergency Medical Technician  
Hospital & Health Care  
Used the software for: 2+ years

### "Use in my small businees"

August 6, 2018

5.0

Clover has been an excellent option for taking payments in my stores.

Pros

My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Cons

Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Review Source

DH

David H.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "LIARS and Thieves...."

October 2, 2022

3.0

Horrible.. they lied to us and are still charging me for a service I do not use. Splitting up with Clover is worst then a divoirce. They will lure you with the promise of cheap rates, give you convulted pricing with add on fees. And ghost you as you try to cancel the service. They steal about 32 dollars from use each month, and we have exhuasted options to cancel the services. I hope by leaving this review I save others from making the same mistake.

Pros

Nothing that you could not get with square... reconcillation is a head ache.. and acess to data is poorly laid out.

Cons

No Custmer Service, as it is outsourced to south east asia. We are still trying to cancelling our sevice even after 6 months. Constantly told they are working on it and will call us back, but you will never receive a call back. You just get ghosted. They low rates are deceiving since the tack on add on fees and the rates are varied depending on CC. They will quote you the cheapest rate for the low grade Credit Card to suck you in. We went back to Square, since they are upfront and transparent about all their fees.

Reason for choosing Clover

I thought they had lower fees, but it was a lie.

Review Source

SH

Stefano H.  
GM  
Hospitality  
Used the software for: 1-2 years

### "Reports of 30+ days must be requested and can take days ... NOT INSTANT!!!"

August 5, 2021

4.0

Pros

Slick look, easy to setup and use, clover mini

Cons

Reporting is substandard. Reports for a period of 3 months or more can take several days to get! Poor customer service. Clover Support staff could use more training.

Alternatives considered

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Review Source

OH

Olivia H.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Absolutely AWFUL "

October 14, 2023

1.0

Absolutely awful. NEVER do business with this company. My clover mini arrived with a feature on it that was automatically charging my customers an additional 3% ontop of their bill. I asked for this to be removed REPEATEDLY. After 2 1/2 months of the issue not being resolved, horrendous communication and terrible customer service, I asked to return the device and a refund (I had not used the product once as I felt uncomfortable with the surcharge fee). I was flat out refused any sort of refund and also ridiculed for being upset. TRUST me, use any other business besides Clover.

Pros

Nothing. I haven’t been able to use the product in the 2.5 months of owning it.

Cons

Horrible communication, customer service, stupidly expensive, no refund policy. They don’t even care if you can’t use their products.

Review Source

fA

franco A.  
general manager  
Automotive  
Used the software for: 1-2 years

### "very bad service "

November 30, 2023

3.0

its my worst experience ever and really regret introducing my sales rep to a cupel of my friends

Pros

nothing at this point our credit card machine is been down for over 3months we are still being charged for it our money is on hold for over 3 months all this because a customer mad a dispute one illegitimate dispute.

Cons

customer service sales per ( \[sensitive content hidden\])

Reason for choosing Clover

the sales man was very friendly up until i reach out for help with a transaction matter

Review Source

SM

Stephanie M.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Would never recommend working with clover"

April 5, 2022

2.0

Pros

Considering my treatment from Clover I just can't even consider any pros

Cons

You are locked in even after already paying 3 times what the machine is worth and paying a big lump sum none of that matters, there is no dealing with this company.

Reason for choosing Clover

Company do not care at all about customer satisfaction it's all just about them making as much money as possible. You end up paying for the machine for as long as you stay with them which in the end makes the system the worst and most expensive I have ever come across in all my years retailing and they have no interest in being fair. Never sign up with this company, my biggest regret.

Review Source

DW

Dayna W.  
Accounts Receiveable  
Education Management  
Used the software for: 2+ years

### "Two thumbs up for Clover"

October 26, 2019

5.0

I have very much enjoyed learning to use the Clover products. I would recommend these products for anyone.

Pros

Clover payment processing software is very easy to use. Our school takes payments daily with the desktop CloverMini, the easily portable CloverFlex and CloverGo. It is very easy to print out a combined report with the total that will be deposited, yet showing who ran the individual payments. You can also add notes to your transactions and email right from every machine. Super helpful!

Cons

Setting permissions for each person that uses the machines has been a challenge. There doesn't seem to be a manual for the set up, however, our CC service team is amazing and very knowledgeable. The only other thing that bothers me is that you can not void a transaction. Even if you void a transaction immediately, it still goes through and then refunds a day later.

Review Source

NG

Noelle G.  
front desk  
Medical Practice  
Used the software for: 2+ years

### "horrible customer service"

November 16, 2021

2.0

mediocre at best

Pros

ease of use-quick transactions when machine working correctly

Cons

no problem with software, the machine itself is troublesome. Have replaced machine each year we have had it. Heating to print paper goes out. Very expensive to replace and a GREAT hassle to get customer service to reply and actually request machine to be replaced

Review Source

HL

Heather L.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "We had a Mini Clover and it was great!"

June 3, 2021

5.0

The Mini Clover helped me do my job more efficiently allowing me to spend my time concentrating on other tasks that needed to be done. I do not have any complaints about this software and would recommend it to anyone that does credit card processing.

Pros

The Mini Clover was very user friendly and processed our credit card transactions fast and efficiently.

Cons

There was not one thing that I did not like about the Mini Clover. I loved the product and would use it again without question!

Reason for choosing Clover

We liked the design of the machine and the ease of use.

Review Source

mW

mark W.  
manager  
Food & Beverages  
Used the software for: 1-2 years

### "crayola mode "

July 25, 2023

3.0

Pretty average to bad. Crappy hold times incompetent customer service reps..... Meh

Pros

It was here when I started. Was ok but now nearly not functional

Cons

Bad interference that changes with updates and hides needed functions. Completely different look that makes it hard to use.

Alternatives considered

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Clover

No clue wish they hadn't

Review Source

DC

Dane C.  
Owner  
Restaurants  
Used the software for: 2+ years

### "A bit pricey but an excellent POS system"

June 4, 2022

4.0

Used Clover for seven years. Switched to MYR system when our lease ran out. Wish I had stayed with Clover.

Pros

The programs were easy to use and gave us an abundance of information

Cons

Would have liked to be able to have tip options in dollars as well as percentages

Review Source

TH

Tim H.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Not Fit to Handle Hospitality Industry"

April 22, 2019

3.0

Pros: inexpensive, intuitive, malleable Cons: wrong fit for hospitality, horrible support, horrible crisis management

Pros

Easy to set up, easy to train, while it has many lacking elements that would be essential to any other hospitality POS there are easy work arounds. Handheld devices are good.

Cons

The entire support and technical team is unfit to handle the hospitality industry. They are completely unaware and seemingly unconcerned about the issues that your staff on the floor must tackle with their system. It's painfully obvious a roomful of engineers comes up with forced changes that adversely effect their entire client base without an ounce of understanding the impact of the changes they make. I and others I know that use clover have said many times, if any of them had worked on the floor for 5 minutes they would understand.

Review Source

VR

Verified Reviewer  
Operation Specialist  
Telecommunications  
Used the software for: 2+ years

### "Clover"

March 5, 2019

5.0

Pros

Clover is really useful especially for small businesses since most of payments done by bank cards nowadays. Also, the devices are really convenient and there are several sizes as well.

Cons

I really hate to see that clover device is suddenly offline. That is really uncomfortable especially if you are about to get payment. I need to restart the device while customer is waiting next to me and this process takes around 5 mins.

Review Source

MG

Michelle G.  
Dir of Info Technology  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Simple to set up and configure. Simple to use. Flexible reporting options. Decent Support. "

May 31, 2022

4.0

Clover simplified payment processing for us with easy to use devices and flexible reporting options.

Pros

Our overall experience has been great. The Clover portal is simple to set up and devices are easy to configure. Clover devices are wireless and easy for staff to use, with good user level security and flexible reporting options. We have had no issues with the devices or the service since going live.

Cons

If there is any WiFi interferance the devices can disconnect from the internet and prevent payment processing, this is not a Clover issue though.

Switched from

[Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

Heartland devices were not supportive of where we were going with automation.

Review Source

JB

Joel B.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Best Payment processing service for Non-Profits"

April 5, 2024

5.0

My overall experience was very positive.

Pros

I like Clover's discount for non-profit institutions like ours. We got the POS system on a 50% discount and they waived the monthly fees. We only have to pay fees per transaction.

Cons

While we do not have to pay a monthly fee, we do have to pay $0.10 per debit transaction. This was higher than compared debit companies, but in the long run it will still be worth the amount we use it.

Review Source

BC

Briana C.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Overpriced, poor customer service"

January 16, 2020

2.0

I wouldn't recommend Clover to any business owner. We tested it out for about a month and are not able to access reports that we need - they disappeared with no notice - and the customer service is horrific. They just keep sending me links to their website, but not helping get the reports. And they are really rude. The reason we decided against Clover is because every little thing you need as a business owner is additional money - to get it to talk to any of your accounting software, to have a mailing list, etc.- and it just doesn't do what you need. You can't have tax included in your price, only add on to it. You can't give a 100% discount on a ticket without it charging tax on the original cost (who charges tax on $0.00?). The iPhone app to see reporting for what's happening when you're away from your business is incredibly clunky. Overall it's a terrible user experience. There are loads of better options out there.

Pros

Honestly, we really didn't like anything about Clover from the start - we hoped we would get used to it + like it, but it's pretty terrible.

Cons

Inability to include tax with the price, poor UX on the mobile dashboard app, terrible customer service, third-party apps to connect to accounting software are expensive and don't always deliver, high price for low value.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

We switched from Square because of the Square processing fee changes. We switched back because it's a superior product and it's worth the additional money.

Review Source

KP

Karen P.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Clover is Cumbersome and You Need Third Party Paid Apps to do Basic Functionality"

July 27, 2021

3.0

Want to have a seamless point of sale software and this was not it. The approval process was difficult and extensive just to find out they are out of stock of their hardware so I am charged the manual entry rate versus the keyed in rate even thought they are out of stock of Clover Go until and undetermined time.

Pros

I like the Clover Gos swipe and cost per transaction option but it is out of stock for months. I like the dashboard.

Cons

Wanted to import products from another system and tried to match the template provided by Clover to import and never got it in. Plus size of file is limited to 10MB which for the effort I could have keyed in the few items quickly to get to the file limit size. Customer support was painful to interact with and not helpful.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Clover

because of the swiping capability which does not exist on Stripe

Review Source

yR

yesenia R.  
Assistant Manager  
Veterinary  
Used the software for: 1-2 years

### "Clover Review"

February 24, 2024

4.0

Pros

The thing I liked most about clover was how easy it was to look at past payments.

Cons

The things i liked least about Clover was the fact that we weren't able to process refunds online.

Review Source

JB

Justin B.  
Day Program Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Good for small businesses, too complicated for larger establishments"

October 11, 2023

4.0

For a small business, it got the job done. It was a clean POS that was easy to navigate, however I don't see it being a viable option for say a restaurant with hundreds of food offerings.

Pros

Clover was easy to use for the novice user, as you could have pictures associated with each product to make it easy to navigate. The platform was very straightforward and there was little opportunity to make mistakes, thus a vital resource for any business needing a portable POS.

Cons

Keeping in mind this was a while ago and changes could have been made since, but we noticed once we expanded the menu options on Clover to include our entire set of offerings, the app began to experience issues with too many options. Sometimes it would freeze, other times certain products couldn't be selected. It was certainly iffy at times.

Review Source

SC

Sara C.  
Business Co-Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great POS for smaller businesses"

December 13, 2019

5.0

Overall, I am happy with my experience with Clover. It has helped me manage my inventory, visualize my top and bottom sellers and identify peak hours for business. I recommend to any small retailer who needs an easy POS setup and inventory management solution.

Pros

The Clover POS is intuitive to use, easy to manage user accounts/ access for employees and very easy to add new items to inventory. The analytics available also aren’t too shabby.

Cons

I don’t like having the experience I have when dealing with Clover support but fortunately the need to do so is rare.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Clover

I just preferred the packaging of the product and services it can provide.

Review Source

VR

Verified Reviewer  
Presidents' Office  
Retail  
Used the software for: 6-12 months

### "Clover POS for Garden Center"

January 11, 2019

5.0

I have been able to reduce time spent integrating sales with quickbooks. I have been able to reduce time spent on payroll. By automating processes through Clover, I am running more efficiently.

Pros

I love the ease of use, especially for training employees of diverse age ranges and abilities. Point-of-sale is faster, the addition of gift card and customer loyalty apps are easily integrated and increase customer satisfaction, and any issues that come up are easily managed.

Cons

The inventory app is good, but not great. My inventory is broken into some unusual categories and I haven't been able to find a good work around. For example, bulk mulch is sold by color in full and half yards, but I haven't found a way to reduce the inventory accordingly.

Review Source

VR

Verified Reviewer  
Soe proprie  
Consumer Goods  
Used the software for: 6-12 months

### "For bleginners"

November 24, 2023

4.0

I've been pretty happy with clover it's easy for beginners and that's what I am owa

Pros

Clover is an easy to use and cheap platform For those just starting to take digital and credit card payments

Cons

Clover lacks a little but it is the cheapest

Review Source

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