# Page 8 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Clover the right Payment Processing solution for you? Explore 570 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (570) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 8 - Reviews of Clover ## Showing most helpful reviews Showing 176-200 of 570 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WA William A. Owner Entertainment Used the software for: 2+ years ### "Great payment system with lots of bells and whistles. " June 12, 2022 5.0 The system works well. It offers seamless tap technology. The online interface has many tools that allow me to improve management of my business. Pros I like it’s ease of use and ability to track performance while off site. Cons No complaints. Everything works well. Although I have had to replace the charging pad. Review Source KG Katie G. Owner Arts and Crafts Used the software for: Less than 6 months ### "WORST NIGHTMARE EVER " April 4, 2024 1.0 HORRIFIC. If 10 people call 10 people get different rates, there is no set.Pricing is a complete scam.Stay away from this it is horrible Pros Nothing!!! Horrible in every way. Customer service terrible Cons THEY LIED ABOUT MONTHLY RATE. GOT OUR BANK ACCOUNT INFORMATION WRONG. NEVER GOT OUR FUNDS Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Thought it had more possibilities. But they lied Review Source CG Caren G. Owner Restaurants Used the software for: 1-2 years ### "Unreliable and horrible customer support" May 22, 2023 1.0 Unreliable. Frustrating. Worst customer service if any product I’ve ever owned. Pros Organization of items within inventory and reporting/closeout Cons Worst customer service I’ve ever experienced. System is unreliable as they always have intermittent server issues. Offline frequently when everything else (jukebox. AMI. TVs. Internet electronic dartboards) are just fine Reason for choosing Clover Recommendation from BOA Review Source Oluwa-Locheyi H. Agent Commercial Retail Used the software for: 1-2 years ### "Clover : Un logiciel de Marketing " November 1, 2023 4.0 Pros Clover est un logiciel qui me permet de gérer mon entreprise. Il m'aide à gérer mon stocks de détail, a vendre et à analyser les ventes . Cons Clover ne présente pas de problème pour mon utilisation. Review Source AH Ashley H. Practice Manager Veterinary Used the software for: 1-2 years ### "Great product" October 18, 2022 5.0 Pros This is a fast and easy to use. Our cashiers have found it to be easy to train on. Cons There is nothing wrong with the software. We love it and will take it with us to our new location. Review Source Madison M. Emergency Medical Technician Hospital & Health Care Used the software for: 2+ years ### "Use in my small businees" August 6, 2018 5.0 Clover has been an excellent option for taking payments in my stores. Pros My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen. Cons Over time the clover tablets do slow down. We frequently reboot them to rev up the speed. Review Source DH David H. Owner Medical Practice Used the software for: 6-12 months ### "LIARS and Thieves...." October 2, 2022 3.0 Horrible.. they lied to us and are still charging me for a service I do not use. Splitting up with Clover is worst then a divoirce. They will lure you with the promise of cheap rates, give you convulted pricing with add on fees. And ghost you as you try to cancel the service. They steal about 32 dollars from use each month, and we have exhuasted options to cancel the services. I hope by leaving this review I save others from making the same mistake. Pros Nothing that you could not get with square... reconcillation is a head ache.. and acess to data is poorly laid out. Cons No Custmer Service, as it is outsourced to south east asia. We are still trying to cancelling our sevice even after 6 months. Constantly told they are working on it and will call us back, but you will never receive a call back. You just get ghosted. They low rates are deceiving since the tack on add on fees and the rates are varied depending on CC. They will quote you the cheapest rate for the low grade Credit Card to suck you in. We went back to Square, since they are upfront and transparent about all their fees. Reason for choosing Clover I thought they had lower fees, but it was a lie. Review Source SH Stefano H. GM Hospitality Used the software for: 1-2 years ### "Reports of 30+ days must be requested and can take days ... NOT INSTANT!!!" August 5, 2021 4.0 Pros Slick look, easy to setup and use, clover mini Cons Reporting is substandard. Reports for a period of 3 months or more can take several days to get! Poor customer service. Clover Support staff could use more training. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Review Source VR Verified Reviewer Owner Automotive Used the software for: Less than 6 months ### "Don't fall for this " July 2, 2024 1.0 Cons Don't fall for this company, worst customer service ever seen . Sales person got into contract . He didn't tell anything about contract and blocked my number and stopped responding to my emails .i have tried contacted clover to resolve this . They just keep on passing the buck saying. That it's third party . Don't fall for it worst company ever. Review Source OH Olivia H. Owner Cosmetics Used the software for: Less than 6 months ### "Absolutely AWFUL " October 14, 2023 1.0 Absolutely awful. NEVER do business with this company. My clover mini arrived with a feature on it that was automatically charging my customers an additional 3% ontop of their bill. I asked for this to be removed REPEATEDLY. After 2 1/2 months of the issue not being resolved, horrendous communication and terrible customer service, I asked to return the device and a refund (I had not used the product once as I felt uncomfortable with the surcharge fee). I was flat out refused any sort of refund and also ridiculed for being upset. TRUST me, use any other business besides Clover. Pros Nothing. I haven’t been able to use the product in the 2.5 months of owning it. Cons Horrible communication, customer service, stupidly expensive, no refund policy. They don’t even care if you can’t use their products. Review Source fA franco A. general manager Automotive Used the software for: 1-2 years ### "very bad service " November 30, 2023 3.0 its my worst experience ever and really regret introducing my sales rep to a cupel of my friends Pros nothing at this point our credit card machine is been down for over 3months we are still being charged for it our money is on hold for over 3 months all this because a customer mad a dispute one illegitimate dispute. Cons customer service sales per ( \[sensitive content hidden\]) Reason for choosing Clover the sales man was very friendly up until i reach out for help with a transaction matter Review Source SM Stephanie M. Owner Arts and Crafts Used the software for: 2+ years ### "Would never recommend working with clover" April 5, 2022 2.0 Pros Considering my treatment from Clover I just can't even consider any pros Cons You are locked in even after already paying 3 times what the machine is worth and paying a big lump sum none of that matters, there is no dealing with this company. Reason for choosing Clover Company do not care at all about customer satisfaction it's all just about them making as much money as possible. You end up paying for the machine for as long as you stay with them which in the end makes the system the worst and most expensive I have ever come across in all my years retailing and they have no interest in being fair. Never sign up with this company, my biggest regret. Review Source DW Dayna W. Accounts Receiveable Education Management Used the software for: 2+ years ### "Two thumbs up for Clover" October 26, 2019 5.0 I have very much enjoyed learning to use the Clover products. I would recommend these products for anyone. Pros Clover payment processing software is very easy to use. Our school takes payments daily with the desktop CloverMini, the easily portable CloverFlex and CloverGo. It is very easy to print out a combined report with the total that will be deposited, yet showing who ran the individual payments. You can also add notes to your transactions and email right from every machine. Super helpful! Cons Setting permissions for each person that uses the machines has been a challenge. There doesn't seem to be a manual for the set up, however, our CC service team is amazing and very knowledgeable. The only other thing that bothers me is that you can not void a transaction. Even if you void a transaction immediately, it still goes through and then refunds a day later. Review Source NG Noelle G. front desk Medical Practice Used the software for: 2+ years ### "horrible customer service" November 16, 2021 2.0 mediocre at best Pros ease of use-quick transactions when machine working correctly Cons no problem with software, the machine itself is troublesome. Have replaced machine each year we have had it. Heating to print paper goes out. Very expensive to replace and a GREAT hassle to get customer service to reply and actually request machine to be replaced Review Source HL Heather L. Office Manager Hospital & Health Care Used the software for: 2+ years ### "We had a Mini Clover and it was great!" June 3, 2021 5.0 The Mini Clover helped me do my job more efficiently allowing me to spend my time concentrating on other tasks that needed to be done. I do not have any complaints about this software and would recommend it to anyone that does credit card processing. Pros The Mini Clover was very user friendly and processed our credit card transactions fast and efficiently. Cons There was not one thing that I did not like about the Mini Clover. I loved the product and would use it again without question! Reason for choosing Clover We liked the design of the machine and the ease of use. Review Source mW mark W. manager Food & Beverages Used the software for: 1-2 years ### "crayola mode " July 25, 2023 3.0 Pretty average to bad. Crappy hold times incompetent customer service reps..... Meh Pros It was here when I started. Was ok but now nearly not functional Cons Bad interference that changes with updates and hides needed functions. Completely different look that makes it hard to use. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover No clue wish they hadn't Review Source DC Dane C. Owner Restaurants Used the software for: 2+ years ### "A bit pricey but an excellent POS system" June 4, 2022 4.0 Used Clover for seven years. Switched to MYR system when our lease ran out. Wish I had stayed with Clover. Pros The programs were easy to use and gave us an abundance of information Cons Would have liked to be able to have tip options in dollars as well as percentages Review Source TH Tim H. Owner Hospitality Used the software for: 2+ years ### "Not Fit to Handle Hospitality Industry" April 22, 2019 3.0 Pros: inexpensive, intuitive, malleable Cons: wrong fit for hospitality, horrible support, horrible crisis management Pros Easy to set up, easy to train, while it has many lacking elements that would be essential to any other hospitality POS there are easy work arounds. Handheld devices are good. Cons The entire support and technical team is unfit to handle the hospitality industry. They are completely unaware and seemingly unconcerned about the issues that your staff on the floor must tackle with their system. It's painfully obvious a roomful of engineers comes up with forced changes that adversely effect their entire client base without an ounce of understanding the impact of the changes they make. I and others I know that use clover have said many times, if any of them had worked on the floor for 5 minutes they would understand. Review Source VR Verified Reviewer Operation Specialist Telecommunications Used the software for: 2+ years ### "Clover" March 5, 2019 5.0 Pros Clover is really useful especially for small businesses since most of payments done by bank cards nowadays. Also, the devices are really convenient and there are several sizes as well. Cons I really hate to see that clover device is suddenly offline. That is really uncomfortable especially if you are about to get payment. I need to restart the device while customer is waiting next to me and this process takes around 5 mins. Review Source MG Michelle G. Dir of Info Technology Health, Wellness and Fitness Used the software for: 6-12 months ### "Simple to set up and configure. Simple to use. Flexible reporting options. Decent Support. " May 31, 2022 4.0 Clover simplified payment processing for us with easy to use devices and flexible reporting options. Pros Our overall experience has been great. The Clover portal is simple to set up and devices are easy to configure. Clover devices are wireless and easy for staff to use, with good user level security and flexible reporting options. We have had no issues with the devices or the service since going live. Cons If there is any WiFi interferance the devices can disconnect from the internet and prevent payment processing, this is not a Clover issue though. Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) Heartland devices were not supportive of where we were going with automation. Review Source BC Briana C. Owner Hospitality Used the software for: Less than 6 months ### "Overpriced, poor customer service" January 16, 2020 2.0 I wouldn't recommend Clover to any business owner. We tested it out for about a month and are not able to access reports that we need - they disappeared with no notice - and the customer service is horrific. They just keep sending me links to their website, but not helping get the reports. And they are really rude. The reason we decided against Clover is because every little thing you need as a business owner is additional money - to get it to talk to any of your accounting software, to have a mailing list, etc.- and it just doesn't do what you need. You can't have tax included in your price, only add on to it. You can't give a 100% discount on a ticket without it charging tax on the original cost (who charges tax on $0.00?). The iPhone app to see reporting for what's happening when you're away from your business is incredibly clunky. Overall it's a terrible user experience. There are loads of better options out there. Pros Honestly, we really didn't like anything about Clover from the start - we hoped we would get used to it + like it, but it's pretty terrible. Cons Inability to include tax with the price, poor UX on the mobile dashboard app, terrible customer service, third-party apps to connect to accounting software are expensive and don't always deliver, high price for low value. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) We switched from Square because of the Square processing fee changes. We switched back because it's a superior product and it's worth the additional money. Review Source KP Karen P. Owner Retail Used the software for: Less than 6 months ### "Clover is Cumbersome and You Need Third Party Paid Apps to do Basic Functionality" July 27, 2021 3.0 Want to have a seamless point of sale software and this was not it. The approval process was difficult and extensive just to find out they are out of stock of their hardware so I am charged the manual entry rate versus the keyed in rate even thought they are out of stock of Clover Go until and undetermined time. Pros I like the Clover Gos swipe and cost per transaction option but it is out of stock for months. I like the dashboard. Cons Wanted to import products from another system and tried to match the template provided by Clover to import and never got it in. Plus size of file is limited to 10MB which for the effort I could have keyed in the few items quickly to get to the file limit size. Customer support was painful to interact with and not helpful. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Clover because of the swiping capability which does not exist on Stripe Review Source yR yesenia R. Assistant Manager Veterinary Used the software for: 1-2 years ### "Clover Review" February 24, 2024 4.0 Pros The thing I liked most about clover was how easy it was to look at past payments. Cons The things i liked least about Clover was the fact that we weren't able to process refunds online. Review Source JB Justin B. Day Program Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Good for small businesses, too complicated for larger establishments" October 11, 2023 4.0 For a small business, it got the job done. It was a clean POS that was easy to navigate, however I don't see it being a viable option for say a restaurant with hundreds of food offerings. Pros Clover was easy to use for the novice user, as you could have pictures associated with each product to make it easy to navigate. The platform was very straightforward and there was little opportunity to make mistakes, thus a vital resource for any business needing a portable POS. Cons Keeping in mind this was a while ago and changes could have been made since, but we noticed once we expanded the menu options on Clover to include our entire set of offerings, the app began to experience issues with too many options. Sometimes it would freeze, other times certain products couldn't be selected. It was certainly iffy at times. Review Source SC Sara C. Business Co-Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great POS for smaller businesses" December 13, 2019 5.0 Overall, I am happy with my experience with Clover. It has helped me manage my inventory, visualize my top and bottom sellers and identify peak hours for business. I recommend to any small retailer who needs an easy POS setup and inventory management solution. Pros The Clover POS is intuitive to use, easy to manage user accounts/ access for employees and very easy to add new items to inventory. The analytics available also aren’t too shabby. Cons I don’t like having the experience I have when dealing with Clover support but fortunately the need to do so is rare. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover I just preferred the packaging of the product and services it can provide. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.