# Page 9 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Clover the right Payment Processing solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226864/Clover/reviews

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Clover

3.8 (566)

[View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/)

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Last updated March 10th, 2026

# Page 9 - Reviews of Clover

## Showing most helpful reviews

Showing 201-225 of 566 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ZP

Zac P.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Wolf in sheeps clothing"

January 11, 2023

1.0

Clover is a terrible company to work with. I chose them because of the hardware design. Had I known that there would be ZERo support and ZERO customer service I would not have chosen them. They answer the phone, but there is ZERO service or support. They do not help at all

Pros

Semi easy to set up. Equipment has decent design

Cons

Customer service SUCKS. It is non existent. Force you to print long tickets when all you need is an order number. Cannot delete info you dont want/need to print. Support ...well what support. Have been trying to get support for two months.

Review Source

ST

Sidney T.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "GARBAGE! Don’t waste your time with this company"

November 4, 2022

1.0

One word SHIT! Garbage

Pros

Nothing, useless, waste of time, dumb, waste of money

Cons

Everything, from the pos system, to actual payment to self built system was completely useless. Mad headache with customer service took forever to reach. No help in solving issues, all employees are really dumb and don’t know a single thing. Have to get the manager level which they couldn’t even give a call back. We are trying to cancel this ugly pos system. They are giving us the run around to cancel. Did a cancel last week, then end of the month they charged us again. I called back and told me they never cancelled it. How dumb can you really get? Really I would advise everyone to stay away. There customers service couldn’t even speak English, they have heavy accent of Indian or some 3rd world people. So sad how business is allowed to run. I will be posting all over bb, Facebook, instagram, twitter. So no one else gets the waste of time

Review Source

KS

Kara S.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Best cost efficient choice"

August 27, 2022

5.0

We have been very happy with Clover. Lower processing fees and a great product.

Pros

Love the pricing, very competitive and affordable. Love all the features and ease of use. Love the website dashboard, easy to navigate. Very easy to get the staff trained and up and running. Mobile, can take outside if needed.

Cons

Sometimes customer service can be hard to get ahold of.

Review Source

MO

Matt O.  
Controller  
Restaurants  
Used the software for: 1-2 years

### "Reporting inconsistent, support is minimal, labor scheduling is good."

May 12, 2016

2.0

Pros

Homebase app is excellent for labor scheduling. Homebase allows us to add new employees, build their roles and add availability for each employee. Then when our schedule is completed, we can text out each employees individual schedules to their cell phones.

Cons

Downtime is frequent, support is minimal, reporting is inconsistent. Clover is a young and sleek POS, but their hardware is run on wifi and can continuously crash or fail to process tickets from the tablets. I understand that turning tables is faster in theory with electronic cloud based technology, but when a server must stand in front of a table and have difficulty modifying the order because of so many screens to touch through and new screens to load (and buffering is an issue at times), the 'speed' is lost. In addition to hardware issues (printer dying in the middle of dinner rush), the reporting is confusing and not helpful. Where is the daily sales summary? We pay our servers' credit card tips out through net cash sales and there is no way to track this in Clover. We use QuickBooks Online for accounting, and to "reduce data entry" QuickBooks works with Clover through a third party app called CommerceSync, another inconsistent tool. All in all, if you have a problem with anything listed above, and you call for support, you will be greeted with suggestions of other third party apps to buy to fix the problems.. these are not solutions, they are just ways for Clover to make more money.

Review Source

VR

Verified Reviewer  
President  
  
Used the software for: 6-12 months

### "Wonderful POS System That Customers Love"

March 19, 2018

4.0

Pros

Clover is a game-changing POS system for so many small businesses. It makes it super easy for my restaurant staff and customers. We love the system because of all the features and applications. It easily integrates with our loyalty rewards system, inventory system, and gift card system. Another great feature by clover is the tipping process. It makes a customer think about tipping in a different way than traditional non-digital systems.

Cons

The maintenance and upkeep of the system are tough as you must continually clean the screens. Also, the systems sometimes freeze on a transaction and require a complete reboot. Overall the benefits outweigh the issues.

Review Source

AT

Amanda T.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "Nice System"

October 27, 2020

5.0

Love that this machine can give clients peace of mind, as they can process their own payments- from inserting their card and entering their pin numbers, to choosing how they would like to receive their receipts. Also love that it is easy to train new staff members on how to process payments and do end of the day reporting. Overall great experience!

Pros

Easy to use/learn. Very easy to read- apps , wording and numbers are a great size even for older clients who are using the machine. Reporting at the end of the day is simple to retrieve and review. Customer service is great!

Cons

Check processing can be a little tricky with having to hold the checks over the top of the machine to take the picture, but otherwise it is great.

Review Source

PR

Phil R.  
President  
Apparel & Fashion  
Used the software for: 1-2 years

### "Beyond Frustration"

July 13, 2023

3.0

I changed banks and want to change new bank account information on my Clover account so that Chase will accept payments. Two hours of going in circles led to nowhere. I asked to speak with a manager and perhaps do a screen share. Deaf ears. I was told that the 'manager' will tell me the same thing. Finally she said what I needed from her will take several hours for her to accomplish. We ended the call, with the knowledge that I probably have to change companies.

Pros

The sales person from more than a year ago was wonderful and flexible. It was because of him that I chose Clover.

Cons

Their outsourced and non US based support centers for the most part were difficult to work with AND extremely difficult to understand. While English is not their native language, knowing they have to offer support and guidance to those of us who are most miss the mark entirely.

Reason for choosing Clover

The sales rep + the financial incentives

Review Source

MH

Michael H.  
Property Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Not Recommended For Restaurant Operations Regardless How Small "

October 8, 2020

4.0

The simple and very common "custom item" or "open food" item commonly used in the restaurant industry and CLOVERS lack of ability to attach a printer to such has ruined what otherwise would be a useful and easy system.

Pros

the ease of using but the simplest item below has ruined the experience.

Cons

CLOVER Dining comes with button "Custom Item" . CLOVER is incapable of sending this item to the kitchen printer. After 4 calls to CLOVER and 2 dropped calls and no return call (even though they ask you prior to any conversation for a call back #), their only suggestion is to create an "inventory item" and attach the "Kitchen Label", HOWEVER, that does not give you the flexibility or customization of price and name. One would think if they have an option "Custom Item" that is flexible to price and label and prints in detail on the 'receipt" they would also be able to attach the "kitchen label" so the items prints in the kitchen.

Reason for choosing Clover

I would not have choosen them if something as simple as the above was disclosed. The above is a common practice in the industry.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Clover for small nonprofit"

October 16, 2018

3.0

I think this is a great starter for nonprofits wanting to receive donations. They send thank you notes and constant reminders to the organization and donor. Easy to set up for donors. Allows for automatic bank transfers. Overall I recommend this tool.

Pros

Clover is really easy to use. It is a basic simple program that can help any organization collect payments or donations. Customer Service was not always easy to get a hold of, but when I did they were helpful. They have recently updated their program, which has a cool new feature that lets you send donations to different bank accounts. This is super helpful for designated donations.

Cons

It is simple and does not have a lot of special features. No custom questions on the donation page.

Review Source

VR

Verified Reviewer  
Clerk of Court  
Government Administration  
Used the software for: 1-2 years

### "Ripe Off"

September 20, 2021

1.0

Awful. We were tricked to leasing a new machine that we never used due to Covid and now they want us to pay all of the fees over again to reinstate the account $199 plus $150. If you are considering this company run the other way. Try Square instead.

Pros

We never got an opportunity to use the equipment; Service was cancelled and now they want us to pay an extra $199 plus $150 to reactivate the account that we never used and was tricked into getting in the very beginning.

Cons

Very expensive fees and a ripe off. Too many expensive fees.

Reason for choosing Clover

This is what our bank recommended.

Review Source

Guillermo V.  
Product Owner, Team Leader, Business Analyst  
Banking  
Used the software for: 6-12 months

### "Muy buen producto"

September 30, 2022

5.0

Pros

Facilidad del uso, poder agregar mayor prestaciones

Cons

No encontré contras hasta el momento del producto y servicio

Reason for choosing Clover

Muchos rechazos, no se podían agregar servicios

Review Source

BT

Brian T.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "No support, at all."

March 13, 2021

1.0

Terrible. 25% of the time iy works great....but the 75% it runs terribly. And if I choose to call them about a problem, I will be on the phone for a hour or longer, every time!

Pros

It looks modern, but it doesn't function like they said it will.

Cons

Deleting whole orders. Combining tables without approval. Running credit cards for the whole order, it chooses to run for half or some random total...but not what it says! Beyond frustrated with this pos.

Alternatives considered

[Aloha EPOS](https://www.capterra.com/p/178748/Aloha/)

Reason for choosing Clover

Salesman. He was great to sell us, but nothing after. He should have more information and intelligence about this product.

Review Source

Jessica B.  
Preschool Teacher/Fascility Support  
Education Management  
Used the software for: 1-2 years

### "One of the Better Deal Apps"

July 19, 2019

5.0

In conclusion, ease of use and navigation not an issue. It isn't the most decorative in aesthetics but simple is good. I can't wait to see what other places near me joins the rank of discounts and to build a relationship with their local customers through it as I have through some of mine.

Pros

Although there do not seem to be a whole lot of businesses that use this App (compared to others, in a rather urban area), it does have growing promise. It either seems that this among two other apps are namely used by businesses here in and around Atlanta. For what it is worth though, it is rather easy to navigate as a User and I like how well it keeps up with data and my purchases. Usage has never really been a problem. I really enjoy the feature where a simple ''like/dislike'' display can be left for the Manager. I've been told that is something that is in fact received, so a great way to have voices of patrons or concerns heard in a discreet way. Nice feature!

Cons

Although very rare, scanning has been an issue, but I haven't had this issue in a long time and it may have even been the network at fault. Other than just looking forward for more business to grow from it, I have nothing really that I don't like about this app.

Review Source

SR

Sam R.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Clover is awesome if you find a reputable processor"

February 2, 2023

5.0

Over all Clover is fine. However, we were paired with a credit card processor that was totally separate from Clover that was deceptive and difficult to deal with.

Pros

It is easy to learn and manage. Portable.

Cons

After using it for a couple of years, it began freezing up a lot. Support said we accumulated a lot of data.

Review Source

VR

Verified Reviewer  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great POS"

July 30, 2019

5.0

I like being able to use it on the phone or POS. Customer service is great. They provide training and stay in communication

Pros

Customer service and training was great. POS system is easy to use

Cons

Merchant processing fees but very comparable/competitive to similar products

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Customer service was more helpful

Review Source

DK

Daria K.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "It’s my favorite little machine"

March 7, 2019

5.0

I used to have the station one and the battery on it died so quickly and even if it had 75% it would shut down and take 2 hours to restart. Clover = losing sales for me. Then I got the flex one and it’s amazing. So tiny and powerful. Beautiful easy experience.

Pros

I love and and so as my customers. It’s fun and functional. It accepts Apple Pay, and tells you the reason why cards decline, it give you options to view past sales, transactions, reports, refunds, etc.

Cons

The option that I would add is a search for a last 4 digits. Sometimes I have to look up a customer and have to scroll and scroll and scroll to find him. Another issue is with their station models as they need maintenance - your battery will drain and you will lose internet connection.

Review Source

VR

Verified Reviewer  
Manager  
Retail  
Used the software for: 2+ years

### "So much easier than any other merchant Credit card machines"

June 24, 2020

5.0

Pros

The all in one devices are easy to use. Especially the wifi hand helds make doing business much more efficient.

Cons

I bought a few extra devices when business was strong, but now that business is slow, I wanted to sell a few of the units. Turns out, you cannot transfer devices. I lost money that I invested.

Review Source

Robert L.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Been with Clover since Beta"

September 18, 2018

5.0

Pros

I love Clover!!! Been with them since Beta and they have improved so much. Their app store has so many great tools. I have 4 locations and will continue to use Clover as I continue to grow pass 8 location.

Cons

NONE. lol really they have all solutions through their app market and they continue to improve.

Review Source

RS

Robbie S.  
Sports Coordinator  
Food & Beverages  
Used the software for: 1-2 years

### "Easy To Use"

November 23, 2022

5.0

This has done well in the capacity that it is used for within our company, and the integrations are helpful when they work properly.

Pros

We use this product for credit card processing at 2 locations and it works very well and is very easy to use and follow. It also integrates with our gift cards and timeclock.

Cons

At times it is difficult to navigate between the timeclock and the card processor. There have been many times that I have received a notification that I have clocked in, but then when I go to clock out, it does not show the initial clock in.

Review Source

ST

Shade T.  
Owner  
Supermarkets  
Used the software for: Less than 6 months

### "Very Very Disappointed!!! My Real Experience with Clover"

November 9, 2021

1.0

I have only been with clover for less than 2 months and I have been charged severally for services I don't have and non of their agents can explain. I have been double-charged and it is very frustrating especially when I call and not a single person can tell me what I am being charged for. No supervisor to talk to and they just keep transferring from one agent to the other who just want to keep verifying me. I am beginning to think I'm being scammed. I am so sad and frustrated that I chose to go with Clover!

Pros

Nothing, the customer service, sales, technical and billing department make everything not worth it. Overbilling, bogus billing that cannot be explained by their staff. They even pretend not to have my bill in front of them.

Cons

Bogus billing, unexplained billing. It is very frustrating because there is no knowledgeable customer support. They all act like they are confused and also tell me their system is down. I was even told that 3rd parties are billing me and they cannot speak to it, even though my bank statement clearly shows that the payment was taken by DS Clover.

Reason for choosing Clover

I based on all the reviews I saw but my real-time experience is horrific.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 2+ years

### "Clover is the worst company I have ever deal with "

January 19, 2023

1.0

Customer service will lie and tell you whatever you want to hear and then say it will be fix in 7 days. Well I'm calling you every 7 days

Pros

It's average nothing to like or hate the customer service is the problem

Cons

They hope to confuse to scam you customer service is the worst

Review Source

JC

Jennifer C.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Much Much more than a credit card processor"

December 3, 2019

5.0

This machine processes all cards. You can set up apple pay and tap to pay very easily. It has helped us streamline our checkout process.

Pros

The clover has more features like time clock, inventory, calculators and so so much more than your standard credit card processor. This system can run your whole business. It is easy to use much like an apple tablet and you are able to customize your apps to fit your business. And trust me there is an app for almost every thing you would need.

Cons

I like everything but I do feel like we are under utilizing a lot of its features. Maybe some online training for for our staff would be a good idea

Reason for choosing Clover

This has so many more uses than the other products on the market

Review Source

SP

Susan P.  
Office Manager  
Consumer Services  
Used the software for: 1-2 years

### "This is a great product"

July 22, 2021

5.0

Overall this has been an excellent product for us. Really easy to set-up in the office, easy for all technicians to use the Clover Go in the field and I use the website every day to complete invoicing.

Pros

Clover is easy to set up. It is easy to set up users. The technicians in the field have found it very easy to use.

Cons

The only thing I don't like is when an employee is "deactivated" they will show up in reports, but there is no place that I can find to see them. This I found out when we re-hired someone and I had to create a new profile for them.

Review Source

tJ

tracey J.  
owner  
Food Production  
Used the software for: 1-2 years

### "Easy to use"

August 5, 2022

5.0

I like thier hardware and software but they could improve with their customer service...being quicker and easier to contact.

Pros

I like that it is always reliable. In 2 years I haven't had any issues of errors either with the software or the machine itself.

Cons

It is hard to contact customer service in the rare event that you need them

Switched from

[PAYD](https://www.capterra.com/p/203175/PAYD/)

I was looking for better processing rates.

Review Source

Connie S.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It works well for us."

October 15, 2019

5.0

We can easily process in person and phone payments. We can check transactions remotely using the website. The step by step touch screen makes it very user friendly for all staff members.

Pros

The touchscreen is user friendly. Customer support is fairly good. Able to use even when the internet is down.

Cons

Minor glitches from time to time with adding tips after a debit card purchase.

Reason for choosing Clover

Cost and met security requirements.

Review Source

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