# Page 6 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Clover the right Payment Processing solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (566) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Page 6 - Reviews of Clover ## Showing most helpful reviews Showing 126-150 of 566 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CT Chelsea T. Practice Manager Medical Practice Used the software for: 2+ years ### "Quick and easy payment processing for small businesses" May 23, 2023 5.0 I have had an overall positive experience with Clover. It is incredibly easy to train staff on using the system. When calling their customer support they have been able to efficiently help solve our problem. Pros The credit card reader devices themselves look great aesthetically, very clean looking to have stationed out on a public facing area. After payment is processed you sign on the screen which is quick and easy for both the customer and office. We are also able to accept Apple Pay through it which everyone likes. The handheld device option makes processing payments in other areas of the office fast and easy. Very easy to set up as well for someone with limited technology experience. Cons Occasionally the tablets will not work and need system rebooting. A hard reset usually takes care of this for us. It would also be great if you could control the receipt print out instead of all or nothing as some people want them and some do not. Review Source DK Deborah K. Business Manager Furniture Used the software for: 1-2 years ### "Clover Nightmare!!!!!!!" September 8, 2022 3.0 We used Clover for over a year at our 70+ year established furniture store. We contacted them over a year ago to cancel our services as we were opting to go with another provider and did. We filed all the requested paperwork to end services with Clover in 2021. HOWEVER, they continued to bill us for a service we NO LONGER utilized and when we confronted them about the issue of billing after CANCELATION, they denied getting paperwork and refused to refund ANY monies. (OVER $2k). The form provided by them and the instructions for resending it had changed and when confronted they denied that also. DISGUSTING BUSINESS PRACTICES! DO NOT USE THEM! Pros The software wasn't the problem. The software was great. Cons No complaints about software. The software worked great. However this isn't the ONLY part of running a good and reputable company! Reason for choosing Clover We are now using Podium and LOVE LOVE LOVE IT! Great service! And great product! Review Source GZ Grace Z. Owner Consumer Services Used the software for: 2+ years ### "Very poor service and very confused company, no secure for your money." April 4, 2024 2.0 Very frustrating experience, customer service department has no idea what to do, managers say things and never do it. Pros Nothing for comment, poor customer service no one is responding. Cons Nothing to say like them, it was nightmare with this company. Every day have to check bank statement make sure they deposit money and not stealing money. Review Source MIG Martinus Ignorence G. Freelancer Marketing and Advertising Used the software for: 1-2 years ### "Clover" December 28, 2022 5.0 Clover is great in the event that you will have steady business the entire year, wish to have stock control, and have a solid web association.Clover is ideal for restaurants, as well as any client-confronting organization (whether an eatery or other retail and so on) that has different workers because of its shift in the board. Clover is extraordinary when you are evaluating different limited-time offers and limits also, like cheerful hours at eateries. It is less suitable for an independent venture with not many workers, or sole ownership, which probably won't utilize every one of the additional elements Clover brings to the table. Pros Clover coordinates in its activity a stock control system that is refreshed in every exchange, this permits the client to certainly stand out in the renewal of stocks, consequently assisting with staying away from the stock misfortunes and permitting to quickly work out continuously the benefit and revolution of the item.Because of the security and effectiveness given by Clover we can deal with our installment payment system in a quicker and more robotized way, by utilizing their electronic gadgets we have fundamentally worked on the speed of our conveyances and the lift it produces to the consideration of potential customers.pe capabilities with most perusers. Cons The arrangement of the application could utilize some improvement.I feel like the application is somewhat aggravating to explore.Not outfitted towards bigger associations.Very few areas of customization. Review Source Kirk T. CEO Consumer Services Used the software for: 1-2 years ### "ANGEL security was awesome!!!!!" February 15, 2024 5.0 over all very pleased!!!!!!! except the updating part!!! very stressful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! every year!! like taking a major exam!! each year they ask for updates and each year it is more technical, and extreme even with some savy computer people like applying for a bar exam to be a lawyer!! Pros the ease to process payments and the response entering to the bank account Cons the high fees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and the updating every so many months!! keeps on changing!! very stressful!!!!!! does not always benefit clients!! like taking a Bar Exam!! or applying for a mortgage !!!!!! Review Source ES Elizabeth S. DJ Entertainment Used the software for: 6-12 months ### "Almost Great..." May 10, 2020 4.0 My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before. Pros I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus. Cons I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info. Alternatives considered [Aloha EPOS](https://www.capterra.com/p/178748/Aloha/) Reason for choosing Clover Again it allowed for the use of only one company/software versus having to use multiple items for different needs such as pos transactions, inventory, scheduling etc. Switched from [Square for Restaurants](https://www.capterra.com/p/175628/Square-Point-of-Sale/) Better overall bundles and all inclusive services made clover a sole replacement for multiple previous softwares. Review Source SF Simon F. Owner Food Production Used the software for: 2+ years ### "Poor software and a false advertising to pull new customers." August 27, 2023 1.0 Fun at first, but slowly becoming the worst experience I have ever had with a POS system. Pros Nice clean design. Lots of promises that weren't met. Cons Their customer service will inform you that they will not give you new terminals despite their failure to operate properly and regardless of their "hassle free exchange policy".Software glitches are abundant and rampant throughout the device. Chase systems although ugly were far more stable and reliable. Switched from [Chase Software](https://www.capterra.com/p/206180/Chase-Software/) Clover promised better wireless POS. Review Source SR Sylvia R. Partner/Administration Retail Used the software for: 6-12 months ### "Clover Pos" February 24, 2017 3.0 From the pos system itself, we are multistore, so that is added complications for the clover system. On the register side, looking up customer names is complicated, you type the last name, but cannot enter the full name or it will not find it, so you enter the last name and have to scroll through the list of lets say 50 last name of smith, takes way to much time, and really difficult on the mini with the small screen. To increase quantity you have to go to another screen and then back again, more time, If one person does a price check by entering an item because a customer wants the total with tax, even though you delete the item, or clear open order, if a second sales person then logs in to check someone out the order still reads with the first person doing the sale even though they logged out. From the dashboard side, no ability to print many things such as transfer slips from HQ to the other 3 stores, once it is transferred it is on the screen until the store accepts the item in, after that the info is gone, and you cannot access for questions, etc. the lack of alphabetical order on many functions, the tax functions, if you use different tax rate for each of our 3 taxing authorities, as we did (and would prefer) say you have 10,000. in sales, 3 tax rates, when they are done separately the total income would then become 30,000.00, so many of the reports are not accurate as they read. Pros clover has been making some updates in the months since we have been using them, which have been good and helpful, but much is needed to make it functional for a multistore, without having to pay way to much monthly for apps to do things Cons to get even what I would consider basic functions, purchase more apps that would raise the monthly cost out of reach, sometimes the apps will show different figures, when creating an item, for our multistore setting, I can create for all 4 locations at once, with name, label, category, cost, price, but the tax rate, I have to go into a different screen for each location and fix all tax rates, very time consuming Review Source LL Leigh L. Bartender/Server Food & Beverages Used the software for: 2+ years ### "Creates more chaos" May 18, 2022 2.0 It works. But I need it to work well. It slows down every day functions immensely. Pros It's easy to use if you're accustomed to an Android tablet. Cons Clover is more like a tablet than a POS system. You need a register more than a tablet and clover is not user friendly. There are 5 steps required just to open a tab which is not conducive to high volume bars and restaurants. Everything takes too long. Review Source MM Michelle M. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Avoid like the plague" December 7, 2023 1.0 Cons Awful customer service. Regularly increase prices, sign you into new lease periods without your knowledge. Advised to send an email to give 30 days notice, only to be told they need a signature. They want £480 in terminal lease costs despite my lease finishing in July 2023 (I signed an 18 month lease in February 2022) Worst card service provider I have used in 15 years of business. Next day terminal delivery never happens, quality of terminal is awful (continually breaks). I've just read other comments and I'm not alone. Avoid this company at all costs. Review Source JP Jatin P. Owner Computer Software Used the software for: 2+ years ### "Easiest and best POS System" November 16, 2021 5.0 Great system. The hardware is constantly being improved. The credit card rates are always the best! Pros Clover is easy to setup. I like the app market which allows me to select what features and extra functionality I need. Cons having to learn the interface takes a bit if you're not used to Android systems Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover Better rates, better reporting, works with my bank. Review Source JS Jared S. General Manager Veterinary Used the software for: 6-12 months ### "Clover is the best for our small business!" August 17, 2023 5.0 Over all, we love Clover and will continue to use it! Pros I love that it is user friendly, the applications that can be added to it are great, and the POS works perfectly for us! It is always very easy to use and we are thrilled that we got it when we did. Cons The only real complaint I have about clover is the support team. I have been on hold for 20-30 minutes at a time while I am unable to accept payment. Granted, this has only happened a few times, but it is inconvenient when it does happen. Review Source CB Christina B. owner Music Used the software for: 1-2 years ### "Easy to learn" April 20, 2023 5.0 Pretty happy with the system. Though I wish I could change banks with my current system. Pros Coming from old technology and little tech skills, I was able to learn the basics pretty quickly. I continue to learn new things when I have time to play with the system. Cons It is hard to go through all the loops to get to support. Reason for choosing Clover My bank encouraged us to purchase Clover. I'm fine with the purchase. Only, we are moving our banking business and the Clover system does not convey. Review Source IS Isabel S. gerente general Textiles Used the software for: 2+ years ### "clover the best" February 7, 2024 5.0 en general una experiencia positiva ya que nos ayuda a tener control de ingresos Pros lo amigable del sistema a la hora de facturar Cons hasta ahora no tengo quejas del programa Review Source NB NICHOLE B. Office Manager Mental Health Care Used the software for: 2+ years ### "Easy to use and a lot of features" May 18, 2021 5.0 My overall experience has been good with Clover. They do have a lot of features we love like invoicing clients directly to their email (it does not track your invoices but it has a pay now button where your client can free type their own information and their payment info is directly emailed to the main user). I also like the modern look of the equipment. I wish the banks and clover had a more direct with each other relationship instead of putting me in the middle. Pros I like the ease of using Clover. Our office has a clover mini that we pass back and forth to the client and we use the virtual terminal for clients who wish to pay over the phone for their telehealth services. Clover also has an invoicing feature that has helped us greatly during this pandemic. Cons The machines are costly and because we are on a contract changing your system as your business changes are not easily done. I am not sure if part of this is my bank but I am currently paying for a clover mini I am unable to transfer or switch. The communication between the bank and clover seems to be convoluted. I would make sure you choose a system that has the opportunity to change before 2 years. Review Source MH Morgan H. Owner Retail Used the software for: 1-2 years ### "no! D O N T even try to use this product/service." July 5, 2023 1.0 EXTREMELY POOR. I did everything I could to get the needed support and assistance, and NO ONE was available or able to assist. After several attempts, the BBB will receive the final review and complaint. Pros It seemed promising, but nothing was as it seemed at the time of purchase. Cons No Customer service, or support.Unable to contact anyone associated with the company.Repeat billing for services and equipment MONTHS after closing account. No way to fix this situation since no one is at the company working.WOULD NEVER RECOMMEND to anyone outside restaurants.The equipment is account, and sales person proprietary...if you would like to sell it or pass it forward to another business person, that is a WASTE of TIME: It is not allowed since your equipment and services are linked to the original sales person only and are not transferable. Reason for choosing Clover The presentation was promising of good support, education, system suitability for general retail, and for multichannel inventory and sales. NOT TRUE!! Review Source SN Steven N. Church School Teacher and UFC Fit Kids Attendant Education Management Used the software for: 2+ years ### "My Take on Clover" October 24, 2023 5.0 My overall experience with Clover is very nice and pleasant because I do enjoy using Clover and I am grateful for Clover as part of my life today, Pros I do enjoy and I am grateful for Clover. I do because Clover is a nice way to get points and it is a reward system when you go get points, check in, and get deals/promos with restaurants and cafes. I like when you can get the ability to order and pay for your food and drinks. Cons I wish for some restaurants to expand and be open to Clover for nice deals, promos, and rewards to give back to customers for sure since at the end of the day, support is the key for support. Review Source CO Chinweikpe O. Designer Arts and Crafts Used the software for: Less than 6 months ### "Untrustworthy " September 1, 2022 1.0 Signed up with this company in March this year, what they said is not what they did; the amount of hidden fees this company has is truly disturbing, not to leave out when I complained they waved off nearly half of what they claimed I owed them, not to leave out they have an answer for every discrepancy one can mention. I told them that I no longer trusted their company for taking card payments, disconnected them from taking payments from my bank, disconnected the machine & went back to using SUM UP who have no hidden fees & are actually for businesses not out to daylight robbery them. I have since spoken to a number of merchants using clover to take card payments & they also spoke if being charged extortionate figures that were not in the contract, I've told them to use SUM UP or any other truly no hidden fees company to take card payments. Since I went back to using SUM UP my business is thriving again. If you want a TRULY successful business DO NOT USE THIS COMPANY TO TAKE CARD PAYMENTS Clover then asked me for the bank details of the bank that I was using which they had no access to & I told them no & that I was d going to write a review of how much if a nightmare & a scam I found them to be. This is the review. Pros The cons of using Clover far outweighs the pros, all I recall is what a nightmare the company turned out to be for my business. Cons The internet kept on ceasing despite it working perfectly fine for the first month, they I had to keep signing in, & there was nothing wrong with the internet, but that’s not my problem with the company. Review Source SC Scott C. Owner Apparel & Fashion Used the software for: 6-12 months ### "Clover POS is NOT for retail" June 2, 2017 1.0 We own a boutique where we also offer screen printing and embroidery. The clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sale t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional or make an invoice on word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn't even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told "they're yours, you bought them, do what you want with them, you could try selling them on ebay". Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not "Point of Sale" or "Lucky Clover". We're currently looking for another option, over a lot of frustration later. Pros It looks nice, fairly easy to use. It's really hard for me to think of much good to say about it. When a POS won't run and inventory value report with totals and won't ring up items with quantities over 100, it's hard to find the Pros. Cons Won't process quantities over 100. Customer service is horrible. Can't run an inventory value report. Customer service is not knowledgeable at all. Seems anything you need is an add on app that cost you more. Did I say Customer service is horrible... Review Source KJ Kevin J. CEO Accounting Used the software for: 1-2 years ### "Find another option. You have been warned." January 14, 2024 1.0 Absolutely terrible. They will tell you anything to get your business but then when there’s a problem, they are nowhere to be found. Do not do business with these guys if you are in the southwest, or California. Trust me. Don’t make them the same mistake I did. Pros I like the ability to send credit card invoices directly to clients that are encrypted. Cons These guys cannot be trusted. My dollar volume is close to $1 million a year and my average sale was between $2500 and $5000. I do tax consulting. When Clover suspects anything on your account, they will hold your money. They will also take their fees out of your account without paying you. I have had $90,000 on hold for Eight days so far. Clover is unresponsive, they don’t give me a timeframe of what’s happening, or anybody to talk to. My rep is in Arizona, and California, and I would avoid her like the plague. Review Source LW Lawrence W. GM Wholesale Used the software for: 1-2 years ### "Customer Service" June 14, 2022 4.0 Trying to get the original set up support is terrible. You will spend hours on the phone on hold, then transferred to another line to start over waiting, only to be dropped and start over. I have had this experience every time we reactivate our machines. Billing is another issue. We use these on a seasonal and reactivation is a nightmare. Pros Nice user friendly once up and running. Cons Inventory is hard to duplicate in all machines. When you download the template it has several errors when importing. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Switched from [Cash Register](https://www.capterra.com/p/141376/Cash-Register/) Update Review Source CC Chenna C. CEO Restaurants Used the software for: 2+ years ### "Clover for restaurants" July 28, 2020 5.0 Excellent in every possible way conceivable. We didn't have any major challenges during the last 2+ years of the usage. Pros Extremely easy to configure and change on the fly or on the internet, so, you don't have to be next to the machine to change or update anything. I can walk my Manager through this without any issues at all. The customer support is great. They are literally one call away. And anyone from the restaurant can call from the system, so, they don't have to provide any details on the account etc. Also, they can remotely log into the system directly and change things that we request, which is great, so, as a business owner I am not tied up to the system having to do everything myself. Cons Some of the features need us to call the Clover Customer Support. Also, in the good old restaurant POS systems you can print the bill and the customer adds the tip manually on paper. Also, the system automatically prints Receipts even though we touch the No Receipt Printed option. They need to fix that to avoid the waste of paper. Reason for choosing Clover It is easy to use, change, train and download data. Review Source AS Arif S. Owner Wholesale Used the software for: 2+ years ### "Clover customer support is pathetic" October 2, 2023 2.0 Very Bad Pros terminal features only, Android app works well, easy to use Cons Clover support is a piece of garbadge, we had the machine since last 3 years, this time the payments were not deposited, we were told that \[sensitive content hidden\] Suppervisor will call back in 24 hrs to 48 hrs, but its been almost 2 weeks, no one called, neither our payments were deposited or clear, i called 8 times, & i was kept on hold for many hours, then i tried live chat, & was not replied, they are suppose to call back & solve our issue, but no response, very disappointed, very pathetic services, will never recomend, Review Source HD Hunter D. Manager Restaurants Used the software for: 2+ years ### "My review " April 7, 2023 4.0 It’s neutral not too bad not too good Pros I like the analytics part and how easy it is to learn Cons The online ordering sucks u can’t cancel order placed from printing out / reschedule them Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover All we knew Review Source MV Michelle V. Owner Retail Used the software for: 1-2 years ### "Non existent customer service " November 28, 2023 1.0 Horrid experience. In this day and age we have to suffer such incompetence for a high price. Numerous calls no resolution. Agents will not escalate calls. Different department different function wash responsibility from each other between technical, leasing and cs. I cannot emphasize enough how terrible this experience was/is. Continuing battle to get hold of someone. Square is the way to go! Set up in one day. Customer service agents able and willing to help. So much support for success of small businesses. Clover will keep debiting your account even if deactivated then no one to fix the problem. Pros I have nothing good to say. Worst experience. Cons Everything but especially sales, customer service Reason for choosing Clover The previous owner had it and mistakenly took over bec of “lease agreements” only to open a new account and bind me. Review Source Similar Products Featured