--- title: "OmniCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OmniCare Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more." source_url: "https://www.capterra.com/p/22692/OmniCare/" page_type: "product" language: "en" --- # OmniCare Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OmniCare ## What is OmniCare? Sigma Software is a leading global provider of innovative BSS/OSS solutions. Headquartered in Toronto, Canada, Sigma Software has helped companies, across the globe, to manage and monetize their service offerings for a better customer experience. Whether you are wholesale or retail, the industry's top carrier and/or the high-achiever reseller, our award-winning suite of carrier-grade solutions will meet your business expectations as well as your customers' expectations. ## What is OmniCare used for? [Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OmniCare?[Manage this product listing](https://www.g2.com/products/sigma-software-solutions-omnicare/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OmniCare 5.0 (2) VS. [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting Price CA$1 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.5 (74) Value For Money 0.0 (0) Value For Money 4.2 (56) Customer Service 5.0 (1) Customer Service 4.5 (71) ## OmniCare alternatives [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Snappii](https://www.capterra.com/p/141324/Snappii-Mobile-Apps/) [4.6 (75)](https://www.capterra.com/p/141324/Snappii-Mobile-Apps/reviews/) Starting price $18.85 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141324/Snappii-Mobile-Apps/) [Expedite Commerce](https://www.capterra.com/p/181501/Expedite-Commerce/) [4.8 (21)](https://www.capterra.com/p/181501/Expedite-Commerce/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181501/Expedite-Commerce/) ## FAQs about OmniCare Overview ### What company size and specific industries is OmniCare built for? OmniCare is designed for telecom communications service providers, wholesale and retail business providers, utility companies, and healthcare organizations, with a focus on businesses operating across the U.S., Canada, South America, the Middle East, and Africa. Features and Usability ### What are the key features of OmniCare? OmniCare offers billing and invoicing, ACH payment processing, payment collection, and customizable billing for metered and non-metered services. Core functions also include rate management, a rating engine, contract/license management, customer management, order management, and a self-service portal, plus support for electricity, natural gas, water, internet, and VoIP. Getting Started and Support ### What training and onboarding options does OmniCare offer? OmniCare provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports guided instruction on site, live online sessions and webinars offer real-time learning, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does OmniCare offer? OmniCare provides 24/7 Live Rep support for users needing help at any time. Support is available through live representatives, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 711 Utility Billing reviews Capterra data shows that buyers of catalog management software rank the following features as their top priorities: - **Data Synchronization** (**46%** of reviewers rated this feature as critical) - **Catalog Creation** (**50%**) - **Content Management** (**49%**) OmniCare includes **Catalog Creation** and **Content Management**, giving teams the tools to build product catalogs and maintain accurate, up-to-date content across listings. However, it does not offer **Data Synchronization**. Instead, it provides **Database Publishing** (**49%**), which can help businesses distribute catalog data more efficiently. Together, these features help businesses keep product information organized and consistent, allowing teams to manage catalog updates with less manual work. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Billing & Invoicing Create, manage, and send invoices or bills to customers Carrier Access Billing CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network. Catalog Creation Create catalogs of products and/or services Content Library Centralized repository to store content and assets Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving OmniCare 35 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Access Billing: CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network. - Catalog Creation: Create catalogs of products and/or services - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customer Management: Store and organize information about customers and previous interactions - Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Database Publishing: Partially or fully automated creation of formatted publications from unformatted data - Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation - For Electricity: Utility billing for electricity - For Natural Gas: Utility billing for natural gas - For Water: Utility billing for water - Merchandising: The activity of promoting the sale of goods at retail - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Post-Paid Service: Services paid in real-time or end of the monthly billing cycle. - Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Comparison: Compare multiple products based on their features, capabilities, pricing, etc. - Rate Management: Track/optimize rates in relation to usage - Rating Engine: The calculation of a price/premium based on specific variables. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network. - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Basic CA$1.00 Per Feature, Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Registered Nurse Hospital & Health Care ### "OmniCare" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 11, 2018 Pros The best part of OmniCare is knowing my mother does not have to leave her home to receive her medications. They take care of all the work for her. Cons I have found nothing dissatisfying about this company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR D R. AVP ### "Telecom billing solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 5, 2013 We have been using this application for almost 5 years. Sigma provides excellent service and they have been available for us whenever we needed them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.