---
title: "OmniCare Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OmniCare Software - reviews, pricing plans, popular comparisons to other Catalog Management products and more."
source_url: "https://www.capterra.com/p/22692/OmniCare/"
page_type: "product"
language: "en"
---

# 

 OmniCare Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OmniCare

## What is OmniCare?

Sigma Software is a leading global provider of innovative BSS/OSS solutions. Headquartered in Toronto, Canada, Sigma Software has helped companies, across the globe, to manage and monetize their service offerings for a better customer experience. Whether you are wholesale or retail, the industry's top carrier and/or the high-achiever reseller, our award-winning suite of carrier-grade solutions will meet your business expectations as well as your customers' expectations.

## What is OmniCare used for?

[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$1

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OmniCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sigma-software.ca/&name=OmniCare)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OmniCare

5.0 (2)

VS.

[4.8 (129)](https://www.capterra.com/p/10010536/Surpass/reviews/)

Starting Price

CA$1

Per Feature

Starting Price

$55

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.7 (87)

Value For Money

0.0 (0)

Value For Money

4.8 (73)

Customer Service

5.0 (1)

Customer Service

4.9 (81)

## OmniCare alternatives

[4.7 (99)](https://www.capterra.com/p/170183/sales-layer/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (55)](https://www.capterra.com/p/209775/ChannelEngine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[On Page](https://www.capterra.com/p/201357/On-Page/)

[4.6 (87)](https://www.capterra.com/p/201357/On-Page/reviews/)

Starting price

$590.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about OmniCare

Overview

### What company size and specific industries is OmniCare built for?

OmniCare is designed for telecom communications service providers, wholesale and retail business providers, utility companies, and healthcare organizations. It is suited for organizations operating across the U.S., Canada, South America, the Middle East, and Africa, rather than a specific company size segment.

Features and Usability

### What are the key features of OmniCare?

OmniCare offers billing and invoicing, ACH payment processing, payment collection, and customizable billing for post-paid and pre-paid service. It also includes rate management, a rating engine, flexible rate tables, meter data management, and support for electricity, natural gas, water, internet, and VoIP operations.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does OmniCare offer?

OmniCare provides in person training, live online sessions, webinars, and documentation. In person training supports direct guidance, live online sessions and webinars provide scheduled instruction, and documentation offers written reference material for users who need to review features and steps at any time.

Getting Started and Support

### What customer support options does OmniCare offer?

OmniCare offers 24/7 Live Rep support for users who need help at any time. No reviewer feedback about support experience is available, so user satisfaction, response speed, and issue resolution cannot be described here.

## Features

AI summary

Based on 708 Catalog Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing catalog management software:

-   **Data Synchronization** (**46%** of reviewers rated this feature as critical)
-   **Catalog Creation** (**50%**)
-   **Content Management** (**49%**)

OmniCare includes **Catalog Creation** and **Content Management**, giving teams the tools to build product catalogs and keep item information organized across channels. However, it does not offer **Data Synchronization**. Instead, it provides **Database Publishing** (**49%**), which can help businesses distribute catalog data more efficiently. Together, these features help businesses maintain accurate product information, improve catalog consistency, and support faster updates across their sales channels.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Carrier Access Billing

CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network.

Catalog Creation

Create catalogs of products and/or services

Content Library

Centralized repository to store content and assets

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

OmniCare 35 features

### All Features
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Carrier Access Billing: CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network.
- Catalog Creation: Create catalogs of products and/or services
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contract/License Management: Track, store, and access client contracts or licenses
- Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Database Publishing: Partially or fully automated creation of formatted publications from unformatted data
- Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation
- For Electricity: Utility billing for electricity
- For Natural Gas: Utility billing for natural gas
- For Water: Utility billing for water
- Merchandising: The activity of promoting the sale of goods at retail
- Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems
- Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service
- Non-Metered Billing: Process billing for a product/service with a fixed monthly charge
- Online Payments: Accept and process online payment transactions
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments
- Post-Paid Service: Services paid in real-time or end of the monthly billing cycle.
- Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Comparison: Compare multiple products based on their features, capabilities, pricing, etc.
- Rate Management: Track/optimize rates in relation to usage
- Rating Engine: The calculation of a price/premium based on specific variables.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Basic

CA$1.00

Per Feature,

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Registered Nurse

Hospital & Health Care

### "OmniCare"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 11, 2018

Pros

The best part of OmniCare is knowing my mother does not have to leave her home to receive her medications. They take care of all the work for her.

Cons

I have found nothing dissatisfying about this company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

D R.

AVP

### "Telecom billing solutions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 5, 2013

We have been using this application for almost 5 years. Sigma provides excellent service and they have been available for us whenever we needed them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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