# Page 2 | Soda PDF Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Soda PDF the right PDF Editor solution for you? Explore 238 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226942/SODA-PDF/reviews

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Soda PDF

3.5 (238)

[View alternatives](https://www.capterra.com/p/226942/SODA-PDF/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 6th, 2026

# Page 2 - Reviews of Soda PDF

## Showing most helpful reviews

Showing 26-50 of 238 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IM

Immanuel M.  
Inhaber  
Renewables & Environment  
Used the software for: Less than 6 months

### "nichts für anspruchsvolle Nutzung"

February 10, 2026

3.0

Nachteilig z.B.: - Unterschrift muss immer neu geladen werden - markieren von Text bzw. editieren von Eingaben in Formularen sind "fummelig" - hängt sich sogar manchmal auf - Speichern mit reduzierter Größe geht gar nicht - öffnet man mehrere Dateien, muss man vorher in "Einstellungen" auswählen, ob diese in verschiedenen Tabs oder als eigene Fenster geöffnet werden; "rausziehen" geht nicht, wenn es mal als Tab geöffnet ist Werde das Abo wieder kündigen.

Pros

Das meiste an Funktionen geht gut. Das Menü ist übersichtlich, grundsätzlich sind auch alle wichtigen Funktionen enthalten.

Cons

Adobe Deluxe ist dieser Software bzgl. Bedienung und vollen Funktionsumfang, der auch immer reibungslos funktioniert, einiges voraus.

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

die jährlichen Kosten, US-Software etc...

Review Source

Response from Avanquest

February 18, 2026

Thank you for taking the time to share your detailed feedback. We appreciate your balanced perspective and are glad to hear that you found the menu intuitive and the core features easy to use. We’re sorry to learn about the difficulties you experienced with signatures and file management. Performance stability is a top priority. Occasional freezing can be related to system resources or file complexity, and our technical team can assist with optimization if needed. Our goal is to provide a reliable, full-featured PDF editor that covers your everyday needs, while continuing to expand usability and performance. If you’re open to it, we’d be happy to help troubleshoot these issues or walk you through available features before your subscription ends. You can reach our support team directly, and we’ll make sure your concerns are properly addressed https://support.sodapdf.com/hc/en-us/ Thank you for you feedback, Immanuel!

stephane F.  
directeur formation  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Remboursement incertain."

March 28, 2025

1.0

Mauvaise expérience dans l'ensemble. Je n'achèterais plus rien chez eux.

Pros

il est possible de partager le service avec mes différents appareils (ordinateur, laptop, cell, etc.) à peu de frais.

Cons

ce logiciel ne fonctionne pas correctement. Il tronque mes options sur ma liste déroulante. J'ai demandé un remboursement, mais c'est plutôt difficile. Espérons qu'ils me remboursent un jour.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Boycott Adobe, mais j'y retourne car leur produit fonctionne et pas Soda PDF

Review Source

Response from Avanquest

April 2, 2025

Thank you for your feedback. We’re sorry that the software didn’t work as expected for you. We see that your refund has already been processed, and we appreciate your patience during the process. If you have any further questions or need assistance in the future, please don’t hesitate to let us know. We value your input and are always working to improve our service.

BD

Blake D.  
Director  
Information Services  
Used the software for: 6-12 months

### "Soda PDF review "

March 25, 2025

3.0

Pros

I love how easy it is to get to the site and get started

Cons

I wish there was more features. Sometimes the current features are not as easy understand and they are not always very clear. Make all the features known because in the PDF world, there’s a lot of competition.

Review Source

Response from Avanquest

March 27, 2025

Thank you for your feedback! We're thrilled to hear that you find it easy to access our site and get started. We appreciate your input on features and clarity—ensuring a seamless experience is a top priority for us. We're always working on improvements and will take your suggestions into account to enhance usability and feature visibility. If there are specific features you'd like to see or any areas where we can improve clarity, please respond to our email!

Hannu K.  
COO  
Banking  
Used the software for: Less than 6 months

### "Worst client service ever!"

December 28, 2024

1.0

Worst client service ever! Stay away from this company, they only want your money.

Cons

Scam company, they offer you free 14 days but charge 89.90 for it. Stay away!P

Review Source

Response from Avanquest

January 6, 2025

Hello Hannu, Thank you for letting us know that you have been charged a fee for a Soda PDF license after your trial ends. It seems, you've signed up for a trial with an auto-renewal option, which requires you to cancel the subscription before the trial period ends if you don't want to continue using the product. We are here to help you with your request. Please contact our support team here: https://support.sodapdf.com/hc/en-us

NM

Nathan M.  
Na  
Accounting  
Used the software for: Less than 6 months

### "This place is a scam"

October 11, 2024

1.0

Trying to refund during the cancellation period? Good luck. They will try everything even when you say “please refund my money” they will send long extended messages that are tone deaf offering discounts.

Pros

The software is a poor imitation of adobe pro.

Cons

There’s nothing to like, it is not suitable for editing docs.

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Pricing was the reason for the switch. This was a mistake.

Review Source

Response from Avanquest

October 23, 2024

Hi Nathan, Thanks for sharing your experience switching to Soda PDF. We'd like to help you edit your docs or if you want to proceed with the refund anyway, we can help you with it further. We invite you to send us a PM on our Facebook page for a prompt reply: https://www.facebook.com/Sodapdf or you can contact us via the support page: https://support.sodapdf.com/hc/en-us

JB

James B.  
Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Beautiful PDF file maker"

November 21, 2024

4.0

Pros

SodaPdf opens mostly all types of PDF files.

Cons

SodaPDF has not failed in opening any PDF files

Review Source

Response from Avanquest

November 29, 2024

Hello James, Thank you for your feedback! We’re happy to hear that you find Soda PDF to be a reliable tool for your needs.

AB

Ashley B.  
Manager  
Retail  
Used the software for: 2+ years

### "Don't Buy This"

August 1, 2024

2.0

It's crap, use any other product. When my subscription expired, I had to re-install the desktop software that was already on my computer instead of just entering a license number or refreshing the account that was logged in already.

Pros

Creating fillable forms and converting to/from jpg and pdf

Cons

When my year-long subscription expired, I got no notification via email, nor any indication when I opened my desktop software. I created an entire fillable document and when I tried to save it, I was prompted to "upgrade" to the program that expired. There was no way to save the form I had completed, and I was forced to close the program to install the "upgrade". It should have been a simple license number, since the program was already installed. I have lost an hour of work.

Review Source

Response from Avanquest

August 10, 2024

Hello Ashley, Thank you for taking the time to share your experience with your subscription renewal. We’d like to help address this situation and prevent it from happening again. Please contact us at https://support.sodapdf.com/hc/en-us so we can assist you further and make this right.

LB

Lakshay B.  
Recruitment Professional  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Simply Reviewed - Soda PDF"

February 22, 2023

4.0

One of the best apps in this category. But there is scope of improvement before becoming the best.

Pros

The rate at which files are converted without any error or mixing the files. Also the theme is so simple that any new user can understand the features easily.

Cons

Need to work and improvise on the digital signature part. It can be made a more easy task to perform.

Switched from

[iLovePDF](https://www.capterra.com/p/173963/iLovePDF/)

Just a different option. As there is a specific limit on every site to convert files. So we need to use multiple such products.

Review Source

KM

Kalina M.  
Assistente Adiministrativo  
Education Management  
Used the software for: Less than 6 months

### "The best complete conversion, editing and creation software"

April 6, 2021

5.0

I perform a lot of conversion of terms, regulations, crafts, among others, I speak of more than 200 pages and until today I have had no problems. It is very gratifying, the truth was the best thing that happened to me.

Pros

what I liked the most was the conversion because in my work, I need to send documents related to trades, regulations and etc ... and convert my documents in other formats. It also helps me to compress my PDF files to reduce the sizes so that I can easily share via zip, not to mention, that it allows us to create PDF documents from drawings and other technical documents necessary for the functioning of our institution. End not to mention that it is very easy to use.

Cons

Honestly, I have no contraindications for this application because it met all my expectations, I feel that this softwer before being created was a deep search to be created so complete.

Review Source

AS

Antonio S.  
Contador  
Accounting  
Used the software for: I used a free trial

### "Avaliação do software Soda PDF"

August 10, 2023

5.0

Tem sido uma excelente experiência, recomendo o uso.

Pros

Gostei da facilidade de uso do Soda PDF, com uma interface intuitiva e amigável. Ele oferece recursos como conversão de documentos para PDF, edição de textos e imagens, assinaturas digitais e proteção com senha. Essas funcionalidades foram muito úteis para realizar tarefas em PDF de forma eficiente.

Cons

O que menos gostei no Soda PDF foi a limitação da versão gratuita.

Review Source

AG

Andrew G.  
N/A  
Legal Services  
Used the software for: I used a free trial

### "Not free software"

May 16, 2022

2.0

This software seems to be fairly feature-complete and I could definitely see it as a strong competitor to Adobe Acrobat. However, I couldn't tell you how well any of those features work because essentially none of the features are available unless you use a paid version. The issue I have with this software (and the reason I'm writing this review) is that I feel like they gave me a bait-and-switch. I have been using the built-in PDF viewer in Mozilla Firefox to view PDFs, but have been looking for a free software that will allow me to manage bookmarks in PDF files. From my research on Google and looking through the website for Soda PDF, I was given the idea that Soda PDF offers a free version of the software. I have attempted to use this "free version", but it seems there was absolutely zero point in installing this software, as literally all it can do is view PDF files, which can be done by any modern browser, including the ones that come pre-installed on every operating system. So the "free version" of the software is a waste of your time, as it doesn't actually provide any useful functionality that your computer doesn't already have. I've seen it referred to as the "free trial" in a few places, and it certainly doesn't live up to that name either, unless your intent is to "try" looking at the "you've discovered a premium feature" screen, since pretty much every button gives you that popup. This is less of a "free version" and more of an advertisement you can install.

Pros

Easy Installation Attractive and user-friendly interface Wealth of features (when using paid version)

Cons

Website and search engines falsely indicate this is free software

Switched from

[Firefox](https://www.capterra.com/p/228987/Firefox/)

I switched because I was looking for a program that can add bookmarks to a PDF file. This is a feature built-in to the '.pdf' filetype, so I would have expected it to be considered a basic feature included in the free version. There's absolutely no way in hell I'm going to pay a monthly fee to any company to be able to use a basic feature of a filetype that is an industry standard and has existed for 30 years!

Review Source

Response from Avanquest

May 20, 2022

Hi Andrew, Thank you for sharing your experience with Soda PDF, we will forward your feedback that bookmarks should be added to free features in the program to the appropriate team. We also include in the escalation the comment that the information about pricing is not clear enough. We would like to improve your experience with us, just contact us in the live chat by following this link and clicking on the red support button in the lower left corner https://support.sodapdf.com/hc/en-us

Khan Md Mohaiuminul Islam S.  
Site Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Good Option as secondary PDF editor."

November 17, 2023

5.0

Thanks to its extensive range of functionalities and user-friendly interface, it has been quite helpful. Editing PDFs and merging files are available with some interesting features. It is easy to add an E signature to any kind of PDF file. Along with small pdf , when i am opening large files, it become glitchy some times, and customer support is not up to mark.

Pros

I mainly use it for adding my e-signature of PDF files. Merging tons of files together by page number, SODA PDF, helps me to be more proactive. Considering its price compared to other PDF editors, it is cheaper.

Cons

Customer support is almost dreadful; they should improve in this section.

Switched from

[Flip PDF Plus](https://www.capterra.com/p/134910/Flip-PDF/)

Price is the main factor here. For personal quick work, I am using SODA PDF. For professional use, I return to good options.

Review Source

Paul R.  
not needed  
Accounting  
Used the software for: 2+ years

### "Disappointed with new version"

June 17, 2021

3.0

Pros

Initially, my old version of SodaPDF suddenly stopped working - "your subscription expired" - but logging onto their website and finidng that my subscription is good through 2022 did not make me happy. Then finding out that the old version I was using MUST be upgraded - NO ANDS IFS OR BUTS. New version to me is VERY clunky - I liked SEEING a title that read "crop" - not having to hover over multiple buttons to find what I wanted. Crop function is horrible. If I have a 8.5x11 document (landscape), dragging the left most bar changes the top one - top drag changes the right side, right side changes the bottom - bottom...well, bottom does not allow you to drag it at all. FORCES you to use a slider bar set to the right of the drag bars. VERY inconvenient. Finally got my crop where I wanted it. Program crashed. Tried again - SAVED this time. Crashed after save. 3rd opening, finally was able to print what I needed. I am honestly horrified to try other functions - took me longer to find the simple things I wanted rather than using an intuitive "title" system (yes, I can hover over icons, but JUST SHOW ME THE TITLE.

Cons

Horribly clunky interface that does not work as expected.

Review Source

Response from Avanquest

June 19, 2021

Hi Paul, Thanks for sharing your impression of the new version of Soda PDF. We will make sure to forward your complaint about not intuitive interface to the corresponding team. Please check the Soda PDF user guide with a lot of useful articles that help you to use the software: https://userguide.sodapdf.com/desktop/public/ Please contact our support center in case the crashing issue continues. Our email address is info@sodapdf.com

WW

Wendy W.  
Publisher  
Writing and Editing  
Used the software for: Less than 6 months

### "Soda PDF -- Intuitive and User Friendly Way to Create and Edit PDF Documents"

April 23, 2021

5.0

Overall? Excellent! This is a VERY user-friendly way to both create and convert PDFs, edit/fill in a PDF, sign a PDF with a created signature, and then deliver/download/share. If for some reason I need to have a colleague review a document, the review/comment function is great for easily getting document feedback. We don't use that feature as often, but it's nice to have in the available functions.

Pros

It's easy to use with little to no formal training -- very intuitive. I like that it converts documents TO PDF, PDF to MSWord or other types of files, and lets me upload a document for PDF filler access. I think forms are more professional when they're typed instead of being handwritten -- cleaner and neater for sure! We use SODA to upload forms sent to us, then fill in via the PDF filler. I love how easy SODA is to use via Mac/PC, tablets, and phones. Even when my staff and I are outside the office -- at home or on the road -- we can access SODA to ensure our work continues seamlessly. PDFs created can be saved to the Cloud, Desktop, or even e-mailed. I love this software/app!

Cons

My only small complaint is that it can be hard to locate a file once it's complete. That's likely on me instead of SODA. We downloaded the software/app, and have been learning as we go. Perhaps some training on our part would make archiving easier.

Reason for choosing Soda PDF

We used the Free Trial to check it out in real time for a month...and we all agreed that it made life in the office so much better!

Switched from

[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)

We found Adobe difficult to master without extensive training, despite it being the "standard" in PDF creation. We're a small company, so we need software that's easy to use AND offers a full suite of services.

Review Source

VR

Verified Reviewer  
Pres.  
Defense & Space  
Used the software for: 2+ years

### "Does not work with Avast Virus Protection"

March 15, 2021

3.0

For the first several years of using the program I was satisfied, since this issue with Avast came up about 2 years ago, I have not been able to use Soda and have purchases Adobe PDF.

Pros

Early editions were easy to use pdf generation and editing tools that would occasionally crash, but the ease of use compared to Adobe PDF made Soda a superior option.

Cons

After updating to Soda 12, it became impossible to use the software because Avast recognized the adware within the program as malware. It has been a year going back and forth with Customer Service and though they respond with instructions to remove all references of the program, disable Avast and then reinstall, nothing has worker. I even tried to go back to Soda 8, but still Avast detects the adware and it blocks the program. I cannot recommend this product based on my experience

Review Source

Response from Avanquest

March 20, 2021

Hello there, Thank you for letting us know about your experience with our support team. Be kindly informed that the issue with Avast was fixed in the recent updates for version 12. Our highly skilled tech agents will be glad to assist you with the issue via the Live hat and one of our agents will assist you (it's available Monday-Friday 3 am - 5 pm EST). To open the Chat, please follow the steps below: 1. Open the support page: https://support.sodapdf.com/hc/en-us/ 2. Click on the Support widget in the left bottom corner of the page 3. Type any word and press Enter 4. Then select the Live Chat option at the bottom of the widget

Abhinav B.  
Graphics Expert  
Broadcast Media  
Used the software for: I used a free trial

### "Soda PDF : simply add Fizup to your workings "

February 21, 2023

5.0

Wonderful experience with this little but useful tool

Pros

Because it is open source, I liked the Soda PDF as can be deployed to mostly all the platforms

Cons

OCR I.e optical character recognition can be improved

Switched from

[LibreOffice](https://www.capterra.com/p/158981/LibreOffice/)

Presentation related activities can not be attended properly with this software

Review Source

David R.  
Director of Software Engineering  
Financial Services  
Used the software for: 1-2 years

### "A good alternative to adobe acrobat"

January 23, 2023

4.0

soda PDF has very practical functions such as create Pdf files from URL or any format, I can handle various electronic signatures and extract texts from scanned documents as well as recognize texts from image. Soda PDF can be used in many ways in the desktop version and in the online version.

Pros

I like Soda Pdf because it is a cheap alternative Adobe acrobat reader you have almost the same works you can review and edit a document delete and highlight paragraphs, it is a very practical software to use I like that I can merge various types of files such as Word, Excel, PowerPoint and other PDFs, I can rearrange the order of the pages today create PDF files from scratch. I have used your online version and it is easy to use the files load fast I can add edit text insert images password protect a file make forms among other functions.

Cons

A negative point of Soda Pdf is that the mobile version does not include all the tools of the desktop version and the online version is therefore very limited when you want to create or edit a document. Another downside is when working with multi-page documents and wanting to convert to another format the desktop version is a bit slow and sometimes, I have had to restart the software as it got stuck.

Switched from

[pdfFiller](https://www.capterra.com/p/162654/PDFfiller/)[Smallpdf](https://www.capterra.com/p/172606/Smallpdf/)[Foxit PDF Reader](https://www.capterra.com/p/175376/ConnectedPDF/)[PDFelement](https://www.capterra.com/p/148193/PDFelement-6/)

Soda is cheaper

Review Source

GM

George M.  
Manager  
Human Resources  
Used the software for: 1-2 years

### "A good PDF management"

June 17, 2024

5.0

Soda PDF is easy to setup and with its intuitive interface makes working and manage the PDF files an easy job.

Pros

When viewing and work with PDF files Soda PDF gives me great experience. Is easy to edit and create different documents and sharing with other departments decrease the time to get them finish without any mistakes. Another features important for is the digital signature witch is a modern and fast way to get all the paper signed without printing and then scan.

Cons

The good features and on the higher plans.

Review Source

LK

Liam K.  
CMO  
Automotive  
Used the software for: 1-2 years

### "Manage docs and contracts"

May 6, 2024

5.0

Is a great app saving a lot of time managing documents. Every thing work great, has a nice user interface and is easy to use.

Pros

I've been using Soda PDF for some time now and i am very pleased with it. I started using it for signing and store my contracts but after some time it became my main document manage app. Creating, editing and storing with just one app saves you a lot of time. The sharing functionality is another useful feature, letting my colleagues have access to certain docs saves time for all of us.

Cons

There are no cons for Soda PDF that worth mentioning or deal breakers.

Review Source

AB

Andrei B.  
Branch Manager  
Accounting  
Used the software for: 1-2 years

### "A good tool for PDF management"

April 24, 2024

4.0

Overall Soda PDF is a great app, does a great job in document management and editing.

Pros

I encounter great support team that really helps you when you got an issue. Soda PDF functionalities are great, when it comes to documents, create or edit I use this app because is fast and reliable. Sharing feature is the docs I am working on with my colleagues is easy and helpful

Cons

The first plan is almost useless, you have too few functionalities for its price.

Review Source

TO

Tamara O.  
Finance  
Accounting  
Used the software for: Less than 6 months

### "will most likely not keep"

March 12, 2024

3.0

I am set up not to renew next year. I also have a 30 day window to see if I want a refund. I will play with the software to see what value it will give me, but most likely will call during my open hours of support to have this refunded and will continue my hunt for a good PDF editor software.

Pros

the many reviews I found online when looking for a new software.

Cons

The cost was all over the board - different browsers offered different discounts, the bigger the discount the more it was going to renew for. I was very upset with the install - I was prompted with an offer of help with the install to ensure it was done properly. After they installed, they went into my task manager to show how many processes i had running along with how much space I had. They ask when the last time I had my computer serviced- told them last year with the purchase of a new SSD. They said I would need it done again and would need to keep up with more regular maintenance to make sure the software ran properly. They then said they were going to set me up with a maintenance program... I disconnected the computer share and ran a virus protector because I was afraid of being hacked. I purchased the phone support only to find you can not get to a number on their site, so I started a chat to get the number to find out the time available to me was 3am to 9am. Both the company and myself are in the eastern standard time. The person I chatted with also mentioned that they use or are a 3rd party to the software - a trading partner and what I experienced was part of their job to make sure my computer is running well. I would have never allowed a 3rd party into my computer and feel like I was taken advantage of. It's not like I was taking advantage of a free service that they needed to make money off of me beyond the purchase of the software.

Review Source

Response from Avanquest

March 13, 2024

Hi Tamara, Thanks for taking the time to share your experience with our services. We will investigate your case and assist you properly. Our agents are already taking care of it.

MC

Marian C.  
IT Technician  
Industrial Automation  
Used the software for: 1-2 years

### "Soda PDF for PFD files"

May 27, 2024

5.0

Managing your documents with Soda PDF can really safe you a lot of time. The software is really good and offers a lot of online tools as well.

Pros

Using Soda to manage the PDF files is a great and cheaper solutions than others software. It is easy to install and use, making editing PDF a piece of cake. When it comes to signatures Soda PDF perform very good and i am really pleased.

Cons

No cons on Sada PDF, for everything is working as it should.

Review Source

DG

Denise G.  
Compliance Specialist  
Government Administration  
Used the software for: 6-12 months

### "Product and Customer Service Lacking"

March 1, 2022

2.0

Pros

There is nothing about this software that I like. It only works about half the time. I have requested a refund but no one will get back to me. Customer service is impossible to contact. Their "chat" doesn't work. I would never recommend this product to anyone.

Reason for choosing Soda PDF

It was SUPPOSED TO BE comparable to Foxit. It WAS NOT.

Review Source

Response from Avanquest

March 4, 2022

Hi Denise, Thanks for reaching out to share your experience with us. Due to the geopolitical conflict in Ukraine affecting partially our customer service located in Ukraine, we have taken the decision to close our phone lines and chat temporarily. During this temporary period we will be responding to email enquiries only. This is why there is no chat at the moment and emails are delayed. We will get to your case as soon as is possible. Unfortunately I don't have a way to locate you in our system with available information and expedite this process.

DM

David M.  
Sr. Partner  
Management Consulting  
Used the software for: 2+ years

### "They destroyed a great product"

July 19, 2021

2.0

They've replaced the desktop version with 360 Pro, and also increased the price substantially.

Pros

This was the best alternative to Acrobat for years. Fully featured and fairly priced, but then they turned it into an online version only (360). Trying to copy Office 360, which is also unappealing to many users.

Cons

Yeah. I'd like them to bring back the desktop version. Why do I need to be online to view and edit PDF documents? And if I'm on a slow connection, then this product is also painfully slow by association. Now I have to search for a competing PDF editor.

Review Source

Response from Avanquest

July 20, 2021

Hi David, thank you for letting us know you would like to use the desktop version of Soda PDF and that you don't find the current prices suitable. We will forward your comments on the pricing to the appropriate team. Also, we would like to point out that we still offer desktop versions. Soda PDF 360 packages mean you can use both desktop and online versions while Soda PDF Desktop and Soda PDF Online packages give access only to the desktop/online version accordingly. You can download the latest desktop version of Soda PDF via this link: https://download12.sodapdf.com/get-app.aspx If you need further help, please contact our support via chat which is open 8 am - 5 pm EST. To join the chat, just follow this link https://support.sodapdf.com/hc/en-us/ Find at the bottom right a red button "Support" and click on it First, you will be asked to find the solution in our knowledge base, if you can't find it there, the LIVE CHAT button will appear, please click on it to start a conversation.

MB

Marko B.  
Director  
Human Resources  
Used the software for: Less than 6 months

### "Be careful when buying through a limited offer"

June 29, 2022

5.0

Pros

It offers nice pdf editing features required for a small company.

Cons

Didn't really like the overall buying experience. We've got a limited-time offer to upgrade from a free trial. The price was supposedly around $46 for a Pro version (1-year subscription), but then we were shocked to see we were charged almost the double amount - $85. It appears they included a bunch of spam products in this subscription, but it was not really clearly presented to us, end-users. Also, we didn't get the Mastercard 3Dsecure confirmation code, so that's a major security concern.

Alternatives considered

[Nitro PDF](https://www.capterra.com/p/167449/Nitro/)

Review Source

Response from Avanquest

June 30, 2022

Hello Marko, Thank you for letting us know that the buying process is not clear enough, we will forward this feedback to the appropriate team. We will also info them about you not getting the confirmation code, they will double-check it. if you want to get a refund for the additional programs, please reach out to our support team in live chat. To open the chat, please follow the steps below: 1. Open the support page: https://support.sodapdf.com/hc/en-us/ 2. Click on the Support widget in the left bottom corner of the page 3. Type any word and press Enter 4. Then select the Live Chat option at the bottom of the widget

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