--- title: "Kount Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kount Software - reviews, pricing plans, popular comparisons to other Risk Management products and more." source_url: "https://www.capterra.com/p/226974/Kount/" page_type: "product" language: "en" --- # Kount Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 18, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kount ## What is Kount? Powered by its Identity Trust Global Network , Kount, An Equifax Company, links billions of trust and fraud signals to protect every interaction from account creation and login to payments and disputes. Businesses use Kount to increase approval rates, reduce chargebacks, stop bot attacks, prevent account takeover, and manage disputes all within a single platform. With Kount, businesses get both hands-free automation and flexible controls for more accurate decisions. ## What is Kount used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Website Security](https://www.capterra.com/website-security-software/) Top alternative Featured Overall rating Based on 93 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price $0.01 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kount?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.equifax.com&name=Kount) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kount 4.6 (93) VS. [5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews) Starting Price $0.01 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (93) Ease Of Use 5.0 (64) Value For Money 4.5 (81) Value For Money 4.7 (57) Customer Service 4.7 (85) Customer Service 5.0 (59) ## Kount alternatives [4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (7)](https://www.capterra.com/p/10007267/ThirdLine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Signifyd](https://www.capterra.com/p/136449/Signifyd/) [4.7 (64)](https://www.capterra.com/p/136449/Signifyd/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136449/Signifyd/) [SEON](https://www.capterra.com/p/187389/SEON-Sense/) [4.9 (56)](https://www.capterra.com/p/187389/SEON-Sense/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187389/SEON-Sense/) ## FAQs about Kount Overview ### What problems does Kount solve? Kount solves online fraud review bottlenecks by giving risk, payments, and ecommerce teams customizable rules, blacklists and whitelists, linked-order analysis, and detailed transaction data in one console. It helps reduce chargebacks, catch unauthorized purchases, avoid holding legitimate orders, and speed daily manual decisioning for fraud analysts and customer operations teams. Answer based on 27 reviews Overview ### Which roles and teams benefit most from Kount? Kount is most used by fraud analysts, e-commerce risk teams, and operations leaders who need to detect suspicious transactions, reduce chargebacks, and streamline order review workflows. Customer support and service teams use it to verify purchases and resolve issues faster, while owners and executives rely on it to protect revenue and guide risk policy decisions. Answer based on 93 reviews Overview ### What company size and industries is Kount built for? Kount is built for small businesses in digital commerce, with 60% of reviewers from small companies and Retail leading at 23%. It also serves midsize businesses at 27% and enterprises at 13%, especially in Internet at 10% and Financial Services at 9%, for financial fraud detection. Answer based on 93 reviews Features and Usability ### What are the key features of Kount? Kount includes core fraud prevention features such as real-time transaction monitoring, device fingerprinting, custom fraud rules, and chargeback tracking. Differentiating capabilities include linked order analysis, blacklist and whitelist controls, and API integrations for order processing. Reviewers also frequently mention its dashboard for quick risk decisions and reduced manual review. Answer based on 41 reviews Overview ### How well does Kount prevent fraud and chargebacks? Kount reduces fraud and chargebacks for many ecommerce teams through customizable rules, linked transaction analysis, and faster order review. Merchants value the visibility into risky behavior and the drop in manual checks, though some teams report false positives, conflicting signals, and a learning period before decisions feel reliable. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does Kount integrate with? Kount integrates with Shopify, Konnective, Recharge, and authorize.net. These catalog and reviewer-mentioned connections cover ecommerce, subscription billing, and payment processing platforms, giving Kount a focused set of third-party integrations for transaction review, recurring charges, and chargeback-related workflows. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Kount? Kount offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say agents and frontline users often learn it quickly because the interface is easy to read, but admins and analysts need more time to interpret large data sets, build rules, and tailor fraud settings to the business. Answer based on 13 reviews Getting Started and Support ### What customer support options does Kount offer, and how do users rate the experience? Kount offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live representatives. Users generally describe support as available, quick to reply, knowledgeable, and helpful during onboarding and ongoing use. Some users say the support portal can be harder to navigate, and occasional product questions still require direct assistance. Answer based on 20 reviews Features and Usability ### What features does Kount offer for fraud screening? Kount offers rule management, device fingerprinting, link analysis, blacklists, VIP lists, alerts, and transaction review tools in one console. Ecommerce and customer service teams often find the feature set flexible and easy to manage, though some users say the interface feels dated, certain workflows take extra clicks, and niche industries need more adaptation. Answer based on 20 reviews ## Features AI summary Based on 1,699 Risk Management reviews Capterra reviewers point to the following as the most important features buyers look for in risk management software: - **Risk Analysis** (**47%** of reviewers rated this feature as critical) - **Risk Reporting** (**46%**) - **Risk Scoring** (**49%**) Kount focuses on other capabilities that reviewers also value, including **Risk Assessment** (**54%**). This feature helps businesses identify potential threats earlier, evaluate exposure more consistently, and make informed decisions about how to manage risk, giving teams a clearer view of issues that may affect operations or financial outcomes. Access Management Control and manage access to company resources Activity Monitoring Track and report on everything that happens within the system or network AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anomaly Detection Automatically identify unusual behavior API Application programming interface that allows for integration with other systems/databases Kount 45 features ### All Features - Access Management: Control and manage access to company resources - Activity Monitoring: Track and report on everything that happens within the system or network - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Chargeback Tracking: Track usage and chargeback for disputed transactions/expenses - Check Fraud Detection: Detection of fraudulent checks to prevent financial losses - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Customer Accounts: Record customer information, purchase history, and other notes - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Discovery: Discover and connect variety of data sources to the application for analysis - DDoS Protection: Protect networks against DDoS (Distributed denial-of-service) attacks - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Deep Learning: Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. - Dispute Management: Investigate and resolve disputes/issues using workflow, audit trails, and other system tools - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - For Insurance Industry: Intended to be used by insurers - Fraud Detection: Identify and prevent suspicious activity - Internal Fraud Monitoring: Monitoring employee behavior for suspicious activity to detect internal fraud - ML Algorithm Library: Share, track, and store machine learning models and data. - Mobile Access: Access software remotely via mobile devices - Model Training: Process of testing an ML algorithm by feeding it training data to learn from - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - PSD2 Compliant: Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Refund Management: Oversee the process of issuing refunds - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Assessment: Initiate collection and analysis of known risks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (92) 4.5 Based on 92 reviews ## Pricing Value for money 4.5 (81) Basic $0.01 Per Month Value for money 4.5 (81) 4.5 Based on 81 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (85) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (85) 4.7 Based on 85 reviews ## User reviews Overall rating 4.6 Based on 93 reviews Filter by rating 5(65) 4(23) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent MG Mike G. IT Health, Wellness and Fitness ### "Midigator Rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2022 Midigator allowed us to use the automation and free up people to do other tasks rather than chasing chargebacks. Pros The automation is awesome and the service is set up so you can basically worry about other things knowing Midigator has your back. Cons Nothing to complain about it works great. Switched from [Chargebacks911](https://www.capterra.com/p/183048/Chargebacks911/) Better chargeback integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2022 Thanks for your feedback, Mike! We look forward to continuing to improve based on your recommendations. PA Paul A. Manager Health, Wellness and Fitness ### "Excellent Tools For Fighting Chargebacks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2022 We have realized a great benefit since the automation allows us to put people into other roles rather than chasing chargebacks. It's a huge timesaver. Pros The automation is the best part for us. Once the service is set up you can basically just worry about other things knowing Midigator is working for you in the background. Cons I have no cons at this time since the product works well. Nothing to complain about at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2022 Thanks for your feedback! We look forward to continuing to improve based on your recommendations. RS Rolands S. Director Information Services ### "Great service, efficient and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2022 Pros Easy to use, fast and responsive support. Cons I feel that there is a need for customer support that is EU based. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2022 Thanks for your feedback, Rolands! We look forward to continuing to improve based on your recommendations. DC Dionne C. Customer Service Manager Insurance ### "Midigator is a breeze to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2022 So far things are working great. When I have questions I get a response almost immediately from the support staff. They are willing to get on the phone and walk you through the steps to ensure you are doing the alerts correctly. Pros I have been using this website for awhile and I enjoy being able to go in and see the past alerts that have been completed, then navigating to the new alerts. It is easy. Cons I am not able to change a response if I make a mistake. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2022 Thanks for your feedback! We look forward to continuing to improve based on your recommendations. MM Mith M. Data Anlyst Food & Beverages ### "Test before subscribing! " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 January 6, 2022 Pros The way they market themselves and achieve business goals! Cons It's an oversell, you have really research a lot, do multiple combinations before you can come near to achieving your business goals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2022 We are very sorry to hear that your experience hasn't lived up to your expectations. Many of our clients rely on our solutions daily and are extremely satisfied. We'd love for a chance to address your concerns so that you are as well. We've reached out to see how we can improve our services for you, but weren't able to get in touch. Please let us know if you want to discuss this further, we're happy to help! JR Jeremy R. President, CEO Health, Wellness and Fitness ### "Thanks Midigator" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 6, 2022 Overall pretty good. We had some initial road bumps getting it setup and it showing the wrong data but we got it all resolved. Pros I like that once it's setup, it's pretty set it and forget it. Cons I wish there were something showing it was actually working. I'm basically trusting that I'm getting an ROI but really have no idea so it's hard to see the value. And more details maybe would be good so we could deep dive easier when issues come up. Reasons for choosing Kount It was recommended to us Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Thanks for your feedback! We look forward to continuing to improve based on your recommendations. NC Nick C. Sr. Software Engineer II Computer Software ### "Expertise and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2022 Midigator gives us access to all of the latest programs and services related to Chargebacks. They are always on top of the latest news and have deep insights into what the industry is doing and what is coming next. We have always had great service and communication with the team at Midigator. Pros Integration with Midigator is easy and once it's established you have access to their full suite of services and reporting without any additional development effort. Cons Honestly I don't have anything negative to say about the company or their services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Thanks for your feedback! We look forward to continuing to provide the excellence you expect from us. LP Lynda P. Customer Satisfaction Manager Retail ### "Saving Money & Black Marks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 5, 2022 Generally it is very simple and clear and the reps are always available for assistance. Pros Software very user friendly with most information/reports needed readily availabale Cons The information provided is not always alsways helpful in locating an order and sometime we have to bypass items. We have done some minimal programming to adapt. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Thanks for your feedback! We look forward to continuing to improve based on your recommendations. CJ Connor J. Owner Retail ### "Very powerful set of tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2022 My overall experience with midigator has been great. They have greatly helped me with chargeback representment, as well as chargeback prevention. Pros I love the easy to use interface that provides actionable data to help reduce and defect chargebacks. Cons The full integration requires some heavy lifting on the development side for Shopify store owners. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2022 Thanks for your feedback! We look forward to continuing to improve based on your recommendations. AS Abhinav S. Manager Computer & Network Security ### "Best Chargeback alert system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2022 Pros This software is fantastic now. Before, I had to log in to two different software, but now both platforms are combined in one Mitigator software, which works great now. Cons I don't find any issues till now. If any issue will contact with customer service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 5, 2022 Thanks for your feedback! We look forward to continuing to improve based on your recommendations. [View all Reviews](https://www.capterra.com/p/226974/Kount/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Signifyd vs Kount](https://www.capterra.com/compare/136449-226974/Signifyd-vs-Kount)