# Page 2 | HYPE Innovation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is HYPE Innovation the right Innovation Management solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227003/HYPE-Innovation/reviews --- HYPE Innovation 4.8 (71) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 2nd, 2026 # Page 2 - Reviews of HYPE Innovation ## Showing most helpful reviews Showing 26-50 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TK Tanja K. Strategy Specialist Gambling & Casinos Used the software for: 2+ years ### "I've been really satisfied with Viima's intuitive and fun tool as well as with the proactive support" June 9, 2017 5.0 Great ideation tool for both the Company and for the customer relations outside the Company. Pros Viima's visual user interface has helped us to motivate our employees to participate into giving their own ideas and developing the ideas of others. The tool is so simple to use that none of our employees have needed user training even though we have people from various different background. Viima can also be used for several different purposes simultaneously (e.g. continuous ideation, idea challenges, developing the organizational culture etc.) and setting it up for new use cases is relly fast. In Viima I can quickly see which ideas are the most important and what the status of the ideation funnel at any given moment. Viima's support has been very helpful on occasions that I've needed it, but mostly we've been able to use the software without any outside help. Cons Viima can send out notification emails to users on relevant occasions and these emails have only been available in English. But as I've understood, they are soon releasing support for customizing the emails into other languages as well (Finnish in our case). Review Source Response from Hype June 9, 2017 Thank you very much for the review, we really appreciate the feedback! I'm glad to confirm that our latest update that was actually just released contains the support for fully customisable notification emails which allows our customers to freely write the content of the emails (in any language you wish to). RW Roy W. Program Manager Hospital & Health Care Used the software for: 6-12 months ### "PlanBox has been an easy to use and effective tool to solicit, gather and track ideas." July 27, 2017 4.0 Pros 1\. The PlanBox software is easy to use from both an end-user perspective and an administrator's perspective. 2. Excellent value proposition. Cons 1\. Time consuming process to score challenge ideas. On average each idea took our users 2-3 minutes to score. When coupled with 75-100 submitted ideas, each person responsible for scoring a challenge idea can take between 2-4 hours of time on top of their day jobs. Solution: A user interface listing each of the ideas and the respective scoring criteria along with a link to the idea to be scored would be most helpful in tabular format. Enhancing the Idea Manager feature to include more fields for selection, filtering and managing ideas would go a long way as a list view with links reduces the amount of user interface clicks/navigation. 2. Enhanced data visualization (e.g. control charts, sliders, etc.) Review Source Response from Hype July 27, 2017 Thank you very much for your support. Planbox offers two methods for evaluating ideas. 1) Idea Manager evaluation: Ideas are presented as line items are quickly evaluated based on up to 5 criterias such as popularity, alignment, cost, risk and potential value. The criteria for evaluation are configurable by a system admin based on your requirements. 2) Task-driven evaluation: You can setup one or more forms that are sent to and completed by designated reviewers.  As a best practice, Planbox recommends a triaged approach. First, ideas are quickly evaluated by the challenge owner as a first pass using Idea Manager evaluation. Ideas that make it past initial screening can be discussed and explored in more detail using Task-driven evaluation. With Task-driven evaluation ideas can flow to multiple destinations depending on the idea category, type, and any other criteria you choose. The reviewer is presented with a different evaluation form based on the evaluation workflow you choose. DG Donald G. Innovation Lead Computer Software Used the software for: 2+ years ### "Intuitive UI" December 21, 2023 5.0 Pros The user interface is intuitive and user-friendly, making it easy for team members to get started and stay engaged. Cons Customization can take time but the implementation consultants are always readily available to give us a hand Review Source MC Melanie C. Innovation Project Manager Chemicals Used the software for: 2+ years ### "A Versatile Solution" November 24, 2022 5.0 Pros Planbox offers automation of complex and custom workflows. This is especially important to our organization as we have various business units use the tool, all with different workflows and approval processes. Not only does the tool accommodate each one of them, we never have to interfere to do something manually. Everything gets done for us which gives us the time to focus on the next project. Cons Like with all software that receive frequent updates, there will be the occasional bug but Planbox is quick to react and push the fix to our production environment. Review Source NR Natasha R. Head of Innovation and Labs Computer Software Used the software for: 1-2 years ### "Easy to use ideation tool for all staff" November 4, 2021 5.0 This is an easy-to-manage tool for ideation and innovation. Easily customisable and incredibly collaborative. Pros Visually, our staff love this tool and the conversations that happen within an idea. It allows us to discover new pain points that may have been previously missed. Super easy to launch and use. Being able to create multiple boards has help smaller teams run internal hack events. Cons As the VIIMA team are constantly iterating new features are being released regularly. I love a 'next review date' but that is the project manager in me and not essential. Review Source Response from Hype November 10, 2021 Thanks for the review Natasha! We are actually bringing custom date fields to the software in our next update so from then on, you can keep track of that review date! HM Helena M. Consultant Management Consulting Used the software for: 1-2 years ### "Easy functions, transparent innovation, easy to integrate, great people" September 29, 2017 4.0 More transparency in our ideation process and a fun way to suggest new ideas Pros Great idea to make innovating transparent and accessible for all. The UI is easy to use based on intuition and most features (idea process , categories etc) are defined by the user. The software is also easily integrated into Sharepoint and other sites / tools already in use in the company. This makes it easy to remind people Viima Cons Some of the features could still be developed, for example different colors for ideas in different phases of the ideation process. Right now they are all the same color. Also some reminders could be sent automatically, not just via email but also as text messages or as popups when people open Sharepoint (where we have integrated Viima). It is hard to get people to update the ideas, since the ideas are not designed to be updated and followed up in Viima. Maybe an integration with Trello, or a similar app would be ideal? Review Source Response from Hype October 4, 2017 Thanks for the review and the feedback Helena! It is actually already possible to set the ideas on your Viima board to change color based on the phase of the ideation process that they're in. We're also always improving our notifications and will continue to add more channels for receiving these, the latest of which is Yammer. You are also correct in that Viima is not designed to be the place where information is stored as ideas are being implemented. Each company has specific requirements related to their business so while Viima is great for the ideation and concept phases of development, we always recommend using the project management tools you already have for that purpose. This way you'll get the best of both worlds! We're going to add integrations to the most common ones, such as Trello and JIRA, in the near future to provide you with a seamless flow of information so stay tuned! We'll be in touch shortly to make sure you're able to get the most out of Viima! JG Juliana G. Innovation Culture Analyst Oil & Energy Used the software for: 2+ years ### "Planbox allows us to really manage our innovation pipeline and keep track of our innovation concepts" November 8, 2017 5.0 We have the ability to accelerate our innovation concept development process Recognize our employees in the process Help build a culture of innovation Centralized innovation tool that is easy to manage new ideas and concepts Pros We love the flexibility of the solution along with capability of building a reward store within it to help recognize the innovation efforts our employees provide to improve the long term view of the company. We love its simplicity and the fact that we can operate Planbox in two languages, spanish and english. The team we work with provides great service and expertise, and helps us really get the best value out of our program. We have a very detailed process and one that is quite elaborate and Planbox was the only solution that would allow us to manage this effectively. The support team always provides us with great help and advice to make sure we are optimal Cons We like a lot of what the solution has to offer, sometimes configuration changes may be a little more detailed to complete, but we have a very rigid process that requires a lot of touch points. Review Source RS Rhonesia S. Innovation Business Coordinator Oil & Energy Used the software for: 2+ years ### "An easy-to-use innovation tool with a responsive and helpful support team" June 20, 2019 4.0 We are solving innovation problems. We were trying to figure out a tool where everyone can present innovative ideas in one space and communicate amongst each other to figure out the best solution to implement. All ideas are crowdsourced and collaborated upon so the best ideas can ride to the top. For many groups the system is utilized well, but some groups begin the effort and then abandon it. This relays more on how we are applying it than the system itself. Pros This tool is very easy to use. I don’t need much help when using the system but if I do, help is an email away and support gets everything done very quickly. The support team is very helpful. Cons The guides on the Helpdesk can be updated with new settings such as Cobalt. Many of my questions could be answered with these guides so I wouldn’t have to rely on support. The documents define the purpose of the features but they don’t explain how an administrator would use it. Review Source AB Arne B. Technology Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great journey so far" January 5, 2017 4.0 Based on a very detailed requirements specification, we realized a very quick implementation of HYPE Enterprise at CLAAS, also including specialized modifications and configurations to the software. We are running Hype Enterprise now for one year, with very good feedback from our colleagues. By a user survey, we received the answer that the functionality and intuitivity of the software is very well appreciated. Very few bugs have been reported yet. On the change management side, the benefits of Hype Enterprise facilitate the change in colleagues mind set. However, there is a lot of effort needed, to keep the process running. Our best experiences yet, we received by campaigns closely linked to planned and existing product development projects. The ideas in these campaigns are well appreciated and often realized or at least lead us to new patents. A bigger roll-out of the system is planned in this year - let's see where our journey will lead us... Pros High level of intuitivity, just the right level of functional volume. Great search engine and similarity checks between ideas. Cons Configurabitilty from customer side could be improved. Many interesting configuration changes need to be done by supplier (to keep changes for updates or due to missing gui). Integration with other translation engines beyond google would be helpful. Review Source LH Lynne H. Product Management Specialist - Innovation Used the software for: 2+ years ### "A customizable, robust platform boasting an user-friendly intuitive design." November 9, 2017 5.0 Pros What sets Planbox apart from others is: Focus on collaboration (offering a multitude of customizable features/tools) Automatic workflow (promotes collaboration, advocates transparency, minimizes administrative burden). Idea evaluation (efficiently view/communicate the stacking and ranking of ideas. Extensive reporting engine (customizable reporting, analytics, dashboards) Cons There is no perfect platform/software on the market that optimally performs 100% of the time . When performance issues occur, Planbox has a dedicated support team that provides immediate support to effectively and efficiently resolve the issue. Additionally, Planbox provides a method to submit suggestions/ideas for features, enhancements, and/or tools, which are reviewed on a consistent basis for consideration. You couldn't ask more of company who is willing to listen to ("hear") its customer's voice; and take actionable measures to improve their product/offering. Review Source FT Fred T. Global Head of Innovation Lab Insurance Used the software for: 1-2 years ### "Planbox allows us to help centralize our innovation intelligence to make the best decisions" November 30, 2017 5.0 Managing innovation, grouping innovation categories, centralizing innovation, managing collaboration and developing Innovation Pipeline and portfolio reports. To trigger innovation, we have to look outside of the company. Already there are cunning startups that have looked at each part of the supply chain of the insurance industry and disrupted them. The way they are changing the game is transformational. We, as an industry, can no longer ignore these active threats Pros We leverage Planbox which brings innovation management to the next level by putting intelligence right at the decision points that are critical to developing breakthrough ideas. We have a very positive experience using Planbox and we have achieved tremendous ROI. We needed a highly structured process of innovation to succeed and Planbox allowed us to do this inside the solution and deliver on our needs. Cons We go out to the business units, discern their needs, validate their needs and work to provide solutions to them that are innovative, Planbox allows us to work with specific experts and improve our ability to make better business decisions aligned with our strategy. Review Source kG konstantin G. innovation manager and chief architect Airlines/Aviation Used the software for: 2+ years ### "Great tool, great company, great people " January 5, 2017 5.0 We are working with HYPE IMT since five years and it is great to see how the system evolved during that time! They really build a great and flexible tool with a strong focus on usability and innovation management functions! The support we get from HYPE is and was always very professional and quick! We like the system because of the flexibility and the possibility to get customization realized by the HYPE team! Also to administrate the system by yourself is possible as well as little changes in the platform so that you do not have to ask always for support! They really take care of their customers, organize several events where customers can exchange about Best practices! Also, the webinars are very useful! On top, they involve customers into their roadmap and the development of new features! I really like the easy way to set up Campaigns (Campaign feature) and the tools for Evaluation of ideas, concepts, and projects)! Also, the collaboration with other companies like trend one and HYVE are very powerful! Overall a great package! Pros See comment before Cons See comment before Review Source DLP Dr. Lawrence P. Head of Innovation and Impact Hospital & Health Care Used the software for: 6-12 months ### "Using VIIMA for innovation proposal assessment in the NHS - UK" June 8, 2017 5.0 speed of process, visibility of decision making, stakeholder engagement Pros Absolutely transformed the way we go about communicating and assessing the proposals for innovative project funding we receive. Allows remote team assessment and agreement of actions immediately without meetings. User experience and functionality is extremely straightforward. Great features for scoring ideas, sharing and general governance / admin / user access control. Customer support is simply superb, they email or call following any request or note within minutes. Absolutely recommended, these are reliable and serious people. Cons Mobile UI is excellent but not as advanced as desktop for now - could benefit from a few tweaks - this is not a negative criticism however as any software would receive reasonably subjective user feedback on elements of UX and functionality. Review Source Response from Hype June 9, 2017 Thank you for the review and the feedback, we really appreciate it! We're always working to make our app even better so we'll make sure to take these ideas for improving our mobile UI to our roadmap. We hope you continue enjoying the use of Viima and if there's ever anything, you know how to reach us! MS Mari S. Specialist in Online Services Insurance Used the software for: 6-12 months ### "Viima is easy and fun to use. Intuitive, so there's no need for long manuals or training for users. " November 24, 2017 5.0 This software supports our innovation process very well. In an organization such as our's, a product that is easy to use, with an intuitive user interface, is a must. This also makes it possible and easy to ideate together with our customers. Pros Because software is easy to use, we can easily and flexibly utilize it for our co-creation and innovation purposes. Users are able to jump in and contribute when ever they have an idea or a problem that needs to be solved. Great tool for discussing different ideas and needs together with the organization and our customers. Cons For our purposes (ideation and discussion in the spirit of co-creation) this software fits well, but if you're in need of a software that deals more with the process and decision making you might need something heavier. Review Source Response from Hype November 27, 2017 Thank you for the review! We're glad to hear of your positive experiences with us so far. We'll work hard to make it even better in the future! Regarding the support for a heavier decision-making process within the tool, that is something we've identified as a future development area and we'll be adding a number of new features to support these kinds of requirements without sacrificing the ease of use that is core for our software. AF Andre F. CEO Management Consulting Used the software for: Less than 6 months ### "Viima and Cases Use" October 27, 2021 5.0 The most significant feature from Viima is the ability to easily customize for your needs in many different areas involving strategy, ideation and strategy. The guides and materials available in the website is a valuable and important plus for the users and especially for the customers managers. Pros Viima is an excellent platform to achieve may business results when using it for Ideation, continuous improvement, open innovation and idea, strategy and innovation. You are able to customize for your needs not only for innovation and new business models but also for persuade efficiency in your core business. The app is very intuitive and easy to customize for your needs. Cons The platform is always improving with new functionalities. I hope it will be integrating in many other app in the near future. Reason for choosing HYPE Innovation Viima has a differential from other platforms and app in the market because it provides a very large catalog of guides, presentations and information/knowledge that the clients can use to improve their approaches toward innovation/ideation/strategy. This is very important today as many different methodologies/frameworks are available for different situations and where Viima can support and improve the client´s strategy. Review Source Response from Hype October 29, 2021 Hi Andre, thank you for the review! We'll certainly keep on improving the platform and will be adding more integrations in the future. If you have a specific service in mind that you'd like to see us integrate to next, please let us know! HD Hugo D. Managing Partner Information Technology and Services Used the software for: 2+ years ### "The go to innovation management platform if you are starting your journey" October 12, 2021 5.0 Very happy. We can have the platform up and running in a matter of minutes. Pros Viima is the best platform for companies that are starting the innovation journey. Why? Ease of use, and great technical support. Cons The user interface needs improvement, but it's ok to start with. Review Source Response from Hype October 18, 2021 Hi Hugo, thanks for your review! We're happy to hear that you enjoy using Viima and rest assured, we'll certainly keep improving our software and user interface in the future. AS Andreas S. Dir. ideation, innovation & technology foresight Pharmaceuticals Used the software for: 2+ years ### "Hype Software - Managing Ideas, finding skills & experts and build a strong Innovation community." January 5, 2017 5.0 Hype is a great framework for Innovation Management. With state of the art UX Design learning how to inspire, ideate and innovate is an easy task from the very beginning. Administration tasks are reduced to a minimum, cloud service providing is very stable, a great open sharing customer community and a team at Hype always listen to customer needs- what else could I wish for? Pros Updates every 3 months - great adaptation of customer needs Cons If I compare it to other Software I have to use during my daily work? Nothing. The only thing: Please optimize the speed for selecting org Units. We have over 12.000 Org Items. opening this Windows takes 10 seconds and more, this should be optimized or in Memory. Review Source KB Karin B. Innovation Lab Leader Used the software for: 2+ years ### "Great innovation results delivered with Planbox" July 20, 2017 5.0 Defining an Innovation Process for our company Employee engagement Innovation ROI Pros Planbox software met our criteria of capturing and managing idea submission, automatically generating reports to monitor the innovation process, and the flexibility to customize business rules and automate communications. This has been a huge advantage for us to manage our innovation process and become really efficient at developing new concepts. We believe that Innovation cannot come from a single voice and using Planbox software invites many perspectives and input into each idea. As such, ERT will first release the software to its global employees, and in a second phase it will release custom communities for ERT clients to submit their ideas. Cons Understanding which concepts should receive funding has been a challenge, but the solution helps us identify the best ones which is great. Building a higher level of engagement requires focus and a lot of marketing. Review Source CS Claire S. Director of Strategy Chemicals Used the software for: 2+ years ### "Outstanding Tool With Excellent Customer Support" January 6, 2023 5.0 Pros We have been using Planbox for several years now and I am extremely impressed with the platform. It has provided our organization with a central location to capture, track, and evaluate new ideas, making it easier for us to stay organized and focused on innovation. The ability to collaborate in different ways and gather feedback has also been extremely helpful for improving the quality and feasibility of our ideas. Cons A rich tool comes with some learning but the training provided to our team has been very effective. Review Source NS Nina S. Innovation Manager Medical Devices Used the software for: 1-2 years ### "Hype really supports & contributes to our new program" January 5, 2017 4.0 The software and also the consulting of Hype really support us with implementing and pushing our new innovation process. It's really great too especially join the attached network behind Hype (i.e. Inno-Managers Forum). We could benefit from listening to and imitating some methods/measures from other companies and Hype itself. The software is always under development and constantly improved. Criticism or questions are always welcome and we feel supported in what we need from the software although we're a rather small company. Pros The ease of use and the possible complexity of the ranking system/campaigns. Cons The unclarity of the backend in some cases...it's hard to find what I'm looking for some time. Also, the limit of licenses is annoying for us; I'd wish for a different pricing model. Review Source PF Paul F. Innovation Manager Used the software for: 1-2 years ### "Planbox- A powerful innovation management solution that effectively manages our innovation process " July 20, 2017 5.0 Pros Planbox has very configurable reporting engine that allows us to create rich visualizations of all of the data in our system. Setting up challenges inside the system is simple and easy to do. We love the scalability of the platform Cons Unclear lines between what falls under support and services. The company constantly updates the solution and I feel that there should be more information on the new features being launched and some training around it. Reporting is very powerful but requires a good understanding of how to configure it. Review Source Response from Hype July 27, 2017 Thank you very much for your wonderful support. Please let us known if there is anything we can do for you to make the solution/user experience even more productive and fun. AD Andreas D. Project Leader Innovation Portal Chemicals Used the software for: 2+ years ### "Innovation Managment Software - best in class!" January 19, 2017 5.0 Now almost 8 years of experience with this software and as an innovation management tool the developers show that themselves they are constantly innovative too! If you need a tool to manage ideas, innovation projects its strongly suggested to have a look at HYPE! Pros The software shares all the tools you need to manage ideas and setup campaigns in an efficient way and almost everything is possible and available because of the long experience of Hype with many customers! Cons Takes some time to learn how to configure - there are so many options.... Review Source TM Thábata M. Technology & Innovation Lead Oil & Energy Used the software for: 6-12 months ### "Great support and very customizable software" August 17, 2022 5.0 Pros Workflow customization, easy of deployment/maintenance, user friendliness Cons UI customization is limited for some features, reporting could be improved Alternatives considered [Planview AgilePlace](https://www.capterra.com/p/239637/LeanKit/)[HYPE Innovation](https://www.capterra.com/p/227003/HYPE-Innovation/)[Wazoku](https://www.capterra.com/p/124902/Idea-Spotlight/)[edison365 suite](https://www.capterra.com/p/171729/edison365/) Review Source Teija L. Senior specialist - Capacity development Higher Education Used the software for: Less than 6 months ### "User friendly tool to help and speed up cooperation" December 21, 2017 5.0 Viima enabled us an inspiring start for cooperation between three large organisations and helped in involving over 1000 staff members to co-develop together. Pros This tool enabled us a smooth start for close cooperation between three organisations. Easy to use and inspiring platform. Users are surprised by the nice graphics which differ from many other platforms. Main functionalities are well chosen and an overview of all topics is easy to get. Recent activities are easy to follow. Simple but powerful tool. Excellent customer service! Cons Some functionalities could be still developed e.g. drag and drop functionality would have been nice at some phases and functionality where the users "apply" to a certain idea could be located in the main view of an idea. Review Source Response from Hype December 22, 2017 Thank you for the review and the feedback! We'll definitely take your ideas into consideration in our future development. Hope you keep enjoying to use Viima. If there's anything, please let us know! Nicolas J. Conseiller en stratégies et innovation Used the software for: 6-12 months ### "Planbox, an incredibly customizable and robust platform. " March 12, 2018 5.0 Pros Platform is robust, no downtime during our first challenge. Platform is incredidly customizable, we can adjust pretty much what we want. Access to people at Planbox is easy and fast. Intengration between our corporate systems and Planbox has been done quite easily. Cons Configuring the platform for our first challenge has been a bit more challenging than we thought it would be but we made it through thanks to good support staff availability. There's some many things we can customize that some features could gain from being pre-configured. Review Source