# Page 3 | HYPE Innovation Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is HYPE Innovation the right Innovation Management solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227003/HYPE-Innovation/reviews

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HYPE Innovation

4.8 (71)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 3 - Reviews of HYPE Innovation

## Showing most helpful reviews

Showing 51-71 of 71 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Katja A.  
Head of Wauhdittamo  
Insurance  
Used the software for: Less than 6 months

### "User friendly and inspiring tool to collect ideas and involve people!"

October 24, 2017

5.0

Pros

Overall experience! Colorful, playful interface made the tool interesting to use and attracted users. Very user friendly and easy to use.

Cons

Some features were impossible to customize and made us to compromise some things, did not disturb much.

Review Source

Response from Hype

October 26, 2017

Thanks for the review and the great co-operation Katja! It's been a pleasure working with your team on Wauhdittamo. Which features would you like to further customize? We're always looking to improve our software further.

JZ

John Z.  
Innovation Portfolio Manager  
  
Used the software for: 2+ years

### "Excellent experience with the Innovate product and Planbox team."

November 8, 2017

5.0

Up and running quickly and ability to meet our business needs in a cost-effective manner.

Pros

Ease of use and ability to support the unique needs of many communities within Innovate. Support from the Planbox team is great.

Cons

Enhanced user interface admin support would be beneficial to assist with creating challenges faster.

Review Source

VM

Veronica M.  
Financial Planner  
  
Used the software for: 6-12 months

### "Excellent Tool To Idea Connect Remotely!"

December 17, 2018

5.0

Pros

Viima has been such an awesome tool for me and our team! While working across multiple time zones with partners all around the globe it is such a game changer to be able to have a collective idea party room. It's literally buzzing with energy around the clock as we are constantly popping in an out from our various cities and locations. This has been critical to actually executing on ideas which previously would fail to be followed up on!

Cons

There have been a couple of instances where one of our team members was not fully connected on the same page with everyone else. I am not sure if it was his location having any kind of filters but after a couple weeks he was fully integrated with us and rocking!

Review Source

BP

Birgit P.  
Project manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Viima works beautifully within the idea proposals and moderating tasks we work today."

October 11, 2017

5.0

Is this question concerning Wiima or Capterra? If Viima - as already descripted: works! If Capterra: seems to work as well, and more knowledge needed before I'm ready to identify the benefits.

Pros

The best feature for the users seems to be the vote button. The same is with us following the popularity of the idea - and how it is developing during the open dialogue of the users.

Review Source

Response from Hype

October 12, 2017

Thanks for the review and the feedback Birgit, it's been great working with you!

Parsa (Al) F.  
President and CEO  
Information Technology and Services  
Used the software for: 2+ years

### "null"

July 19, 2016

5.0

Review Source

JV

Johan V.  
Business Innovation Lead  
Automotive  
Used the software for: 1-2 years

### "Flexible tool. Supportive company."

July 26, 2017

4.0

Pros

Planbox's tool is self-explanatory and easy to use. It also brings quite some flexibility and possibilities for customization. The fact that is white-labeled is great as well.

Cons

Planbox's tool features only limited built-in scoring and funneling features. As a result, scoring according to a matrix that reflects the company's overall strategy and focus areas is difficult.

Review Source

Response from Hype

July 28, 2017

Thank you very much for your wonderful support. Planbox offers various voting methods. Please see https://www.planbox.com/resources/idea-management-voting-methods/ for more information. You can configure the system to use a different voting method at various stages of an idea workflow. Planbox also offers a quick configurable evaluation matrix using the Idea Manager feature that was just recently released..

Trina V.  
Research and development professional  
Government Administration  
Used the software for: I used a free trial

### "Excellent platform to turn on innovation cycle "

April 27, 2019

5.0

We are about to implement the tool in our company after having evaluated other similar software

Pros

This tool facilitates the participation of all staff in the generation and evaluation of ideas for the company

Cons

So far I do not find deficiencies in the software

Review Source

TS

Tiina S.  
Project Officer  
Government Administration  
Used the software for: Less than 6 months

### "Easy to use for both administers & users. Fun & new way to collect ideas from a big crowd. "

December 21, 2017

5.0

We got better ideas from our target group than we've gotten previous years

Pros

It's very easy to use. Our target group liked this software very much and we got good feedback about it. One of the best features is the ability to comment on suggestions/ ideas because it enables conversation/ interaction between users and this actually makes the original ideas better. The software is very visual and something different than ordinary questionaries. The customer service we got from Viima was excellent.

Cons

The basic version can't be modified that much; you can change the colours & add your logo & own texts but that's it. Then again it's enough for basic use.

Review Source

Response from Hype

December 22, 2017

Thank you very much for the positive feedback! We do indeed offer more customisation options in our more extensive plans and also have plans for developing this area much further in the future.

VR

Verified Reviewer  
Head Of Support  
  
Used the software for: Less than 6 months

### "Great tool for idea tracking, simple and effective, and with robust API!"

October 26, 2017

4.0

It allowed our organization to easily track product ideas, whereas before there was no process or tool for this.

Pros

Simple to set up and get started, it made it really easy to deploy and people got used to it very quickly Good price for the features, it covers most of the features we were looking for a fraction of the price from bigger/more stablished tools It has a reliable API we have used to integrate with JIRA, which was a must for us.

Cons

Still lacks some functionalities, what it does it does it well but could use a couple more options for user management and customization.

Review Source

UK

Uros K.  
IT Business partner  
Pharmaceuticals  
Used the software for: 2+ years

### "Easy to use and very engaging"

October 5, 2022

5.0

great product and support

Pros

easy to use, colleagues really like it and it encourage idea collaboration

Cons

not covering complete idea management process

Review Source

AB

Andreas B.  
Innovation Consultant  
Investment Management  
Used the software for: 6-12 months

### "The best idea management tool we could find"

January 7, 2019

5.0

Viima has been crucial to a successful innovation campaign that spanned over different idea lifecycle stages and brought over 200 participants from across the globe together. The Viima team has been tremendously supportive to get the very best out of the tool for our current use case and are not only highly professional, but also fun people to work with.

Pros

\- Ease of use / simplicity - Engaging visualisation - Customization possibilities - Reporting and idea assessment capabilities - Mobile app

Cons

Nothing. Additional value to users could potentially be offered through further integrations (e.g. task mgmt tools) and even more customization possibilities.

Review Source

Response from Hype

January 10, 2019

Thank you for the review Andreas! It's been a pleasure working with you. Also, rest assured, we're planning to add even more integrations and customization options in the future.

CS

Connor S.  
Analyst  
Insurance  
Used the software for: 6-12 months

### "Exciting software and AI capabilities"

January 1, 2019

5.0

Our team really enjoys testing the AI capabilities within the software to streamline our work and improve efficiency.

Pros

The AI powering behind the scenes is useful and intelligent aiding in making workflows streamlined and seems to be a couple steps ahead of us oftentimes. The change tracking features also are helpful to keep everyone on the same page.

Cons

We need a helpdesk feature for most of our work and it does not have all the features we need.

Review Source

VR

Verified Reviewer  
Product Manager  
Financial Services  
Used the software for: Less than 6 months

### "An all-in-one Continuous Improvement solution!"

August 4, 2022

5.0

Pros

Planbox has all the features from idea aggregation, project management, to reporting that makes it a great solution for your Continuous Improvement program.

Cons

Room to roll out a more structured onboarding program.

Review Source

PC

Pat C.  
Director, Research and Innovation  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very professional team that knows how to maximize the use of the platform. Planbox is very powerful!"

July 11, 2017

5.0

Product and service management centralized in one location Continuous Improvement for patient care Innovation management process

Pros

As a community and regional health care centre, offering advanced services in eight regional programs, our staff and physicians hold a tremendous wealth of experience and expertise that can be leveraged to provide the ultimate patient experience. Our challenge is extracting that knowledge in a focused way'in essence managing innovation

Cons

Review Source

Response from Hype

July 11, 2017

Thank you for your review and feedback!

David B.  
Entrepreneur / Advisor / Intrapreneur Evangelist  
Internet  
Used the software for: Less than 6 months

### "Playful, user friendly, simplifies the ideation process. "

October 30, 2017

5.0

Pros

The gamification and visually appealing dashboard attracts the user engagement, which is paramount in successfully validating ideas in a corporate, or any environment.

Review Source

Response from Hype

November 1, 2017

Thanks for the highly positive review David! It's been a pleasure working with you.

DW

David W.  
  
  
Used the software for:

### "HYPE Enterprise"

January 5, 2017

4.0

I've been using the HYPE Enterprise platform within my organization for just over six months now, and we have nearly 1000 people across the organization accessing the platform to collaborate in our idea campaigns and challenges. We went with HYPE as the knowledge and consultancy around how best to engage with the people in all areas of the organization is excellent. The software is really user-friendly for both day to day users and admin, and getting it setup within our business was surprisingly straight forward. We have now implemented a number of ideas that have come through the platform, and the key to our success has been the support and advice around how to communicate and encourage participation in the idea campaigns.

Review Source

TT

Thomas T.  
  
  
Used the software for:

### "Great Flexibility, Intuitive Innovation management platform that is best of breed"

April 17, 2016

5.0

We love using Planbox's innovation management platform, its easy to use, it can really adapt itself to our specific needs which we love. We have multiple communities using the tool each with their own variations which is great for our operation. This tool has given our innovation department the ability to manage their innovation process effectively. We have the ability to create challenges that link to our overall strategy which is a great way of building employee engagement. Planbox's team is great to work with, very responsive and provide an excellent level of support and service.

Review Source

BR

Bill R.  
Director - CMI Excellence and Marketplace  
  
Used the software for:

### "Planbox Innovate's platform has transformed the way Verizon collects, prioritizes & implements ideas"

December 3, 2015

5.0

Over the past three years, Planbox Innovate's platform has transformed the way that Verizon collects, prioritizes and implements employee ideas. By replacing multiple 'electronic suggestion boxes' with a single, enterprise-wide collaboration model that leverages the 'wisdom of the crowd' and engages employees, personally, in the development and advocacy of their ideas, Verizon has realized more than $25 million in business benefits from employee ideation.

Review Source

SM

Steven M.  
Business Improvement Advisor ¿ Innovation Program  
  
Used the software for:

### "Planbox Innovate is well thought out and offers room to grow as your business matures."

November 30, 2015

5.0

Bruce Power has been using Planbox Innovate software to provide a platform for employees to contribute and collaborate on improvements since 2009. In that time we have been able to identify millions of dollars in savings and cost avoidance. The software is well thought out and offers room to grow as your business matures. Challenges are particularly effective for solving identified issues and it is features like this that make the software so valuable.

Review Source

HF

HECTOR F.  
  
  
Used the software for:

### "null"

April 17, 2019

5.0

Review Source

MF

Mark F.  
  
  
Used the software for:

### "Believe the Hype"

January 5, 2017

5.0

great team, great software.. excellent customer support. Most importantly they know that people are the most important sucess factor in idea management.

Pros

Customisable

Cons

Could do with a responsive interface for dynamic webpages

Review Source