# Salesforce Starter Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Salesforce Starter Software - reviews, pricing plans, popular comparisons to other Contact Management products and more. Source: https://www.capterra.com/p/227088/Salesforce-Starter --- # Salesforce Starter Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesforce Starter ## What is Salesforce Starter? Find more leads, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality. ## What is Salesforce Starter used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 224 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Starting price $25 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - CRM / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Service / 2026 - Customer Success / 2026 - Help Desk / 2026 - IT Ticketing Systems / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesforce Starter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesforce.com&name=Salesforce Starter) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesforce Starter 4.4 (224) VS. [4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $25 Per User, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (199) Ease Of Use 4.7 (462) Value For Money 4.0 (146) Value For Money 4.5 (401) Customer Service 4.1 (158) Customer Service 4.6 (384) ## Salesforce Starter alternatives [4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.2 (1,310)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/227088/Salesforce-Starter/alternatives/) ## FAQs about Salesforce Starter Overview ### What problems does Salesforce Starter solve? Salesforce Starter helps teams eliminate scattered customer data, manual lead follow-up, and disconnected sales or support workflows by keeping contacts, emails, meetings, cases, and pipeline activity in one place. Small businesses, sales reps, customer support teams, and account managers benefit most from clearer visibility, faster handoffs, and easier reporting. Answer based on 128 reviews Overview ### Which roles and teams benefit most from Salesforce Starter? Salesforce Starter is most used by small-business owners, CEOs, and directors who need a central system for managing customer relationships, sales activity, and pipeline visibility. Project managers, operations staff, and administrative teams use it to organize workflows, while marketing and sales roles track leads, outreach, and follow-up tasks. Answer based on 179 reviews Overview ### What company size and industries is Salesforce Starter built for? Salesforce Starter is built for small and medium-sized businesses, with small businesses making up 60% of reviewers, and it is most common in Computer Software at 10%. It also serves Enterprise teams at 25% and Midsize Business at 15%, with notable use in Financial Services at 9% and Marketing and Advertising at 6%. Answer based on 224 reviews Features and Usability ### What are the key features of Salesforce Starter? Salesforce Starter includes core CRM features like lead and contact management, opportunity and pipeline tracking, task management, and reporting dashboards. Reviewers also highlight differentiators such as customizable fields and workflows, team collaboration for shared visibility, mobile access, and customer support tools including case management and ticket tracking. Answer based on 56 reviews Pricing ### How much does it cost and what fees or limitations are included? Salesforce Starter starts at $25/user/month for the Starter plan, while Pro costs 100/user/month, and a free trial is available. Reviewers say Starter can work well despite restrictions, but many describe it as expensive for small businesses, citing user limits, add-on costs, and pricier features after limits are exceeded. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does Salesforce Starter integrate with? Salesforce Starter integrates with Microsoft Outlook, Docusign, Dropbox Business, Dropbox Sign, monday.com, Ontraport, Revver, and Salesforce Service Cloud. It also connects with Box, PandaDoc, ActiveCampaign, Nicereply, Uberall, Genesis Chiropractic Software, and additional apps through Zapier, covering email, e-signature, file storage, and project management. Answer based on 32 reviews Getting Started and Support ### How easy is it to onboard and train a team on Salesforce Starter? Salesforce Starter offers live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Nontechnical and inexperienced users often face an initial learning curve and may need more guided training time, while users with CRM experience tend to get comfortable faster once workflows, navigation, and setup are established. Answer based on 17 reviews Getting Started and Support ### What customer support options does Salesforce Starter offer, and how do users rate the experience? Salesforce Starter offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as helpful and accessible, with useful articles and responsive staff, but experiences are mixed. Some report difficulty getting direct answers, inconsistent responsiveness, weak live chat, and limited help after setup or customization. Answer based on 56 reviews Team collaboration ### Is Salesforce Starter good for team collaboration? Salesforce Starter supports team collaboration well for small teams by keeping customer history, pipelines, and shared records in one place. Sales, support, and cross-functional teams like that coworkers can pick up where others left off, though growing companies may find permissions, customization, support, and added costs harder to manage. Answer based on 43 reviews ## Who uses Salesforce Starter? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 102 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 102 reviews Administrative 25% Administrative 25% Sales & Business Development 15% Finance & Accounting 13% Customer Services & Support 10% Others 38% Top industries Based on 102 reviews Marketing and Advertising 24% Financial Services 22% Information Technology and Services 19% Computer Software 19% Other 16% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Management 4.5 (46) 71.74% of 46 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Contact Management 4.7 (43) 69.77% of 43 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.7 (41) 73.17% of 41 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Contact Database 4.8 (30) 73.33% of 30 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Reporting/Analytics 4.6 (29) 58.62% of 29 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 4.4 (27) 66.67% of 27 reviewers that rated this feature as important or highly important Import and export data to and from software applications Salesforce Starter 136 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Informs of any account changes and notifications Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Create and manage digital catalog of products/services with their details, specifications, and price Communicate using direct chat or messages within the system Track the amount of clicks on individual products to measure campaign results Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Visualize and analyze customer experience across all touchpoints and channels Store and organize information about customers and previous interactions Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Defines specific deal parameters to negotiate and secure deals Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Digitally sign online documents Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Manage or track sales completed by field teams/employees Intended to be used by insurers Operate/access software on iPad Devices Operate/access software on Mac Devices For realtors, real estate investors, property managers, and other real estate professionals. For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners. Designed for small businesses Primarily serving startup companies Form predictions based on past and present data/trends Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Calculate a company, client account or person's health via a scoring system Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions See past and upcoming campaigns and communications in a calendar view Access software remotely via mobile devices Optimize content to ensure it is easily accessible for mobile users Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track all opportunities for potential sales and convert them into recurring revenue Manage and track customer orders for goods, investments, or any other purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Predict future data based on historical data sets Preview materials before finalizing projects Add, view, and edit details of all properties managed by an agency that are available for sale or rent Create proposals based on costs of labor and materials Tools designed to streamline the process of lead generation and management for sales teams Monitor wait time and abandonment for incoming requests that have not been routed Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Define, track, and/or automate sales activities and sales processes Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Share contacts with other applications like Gmail and CRM Checkout of online store Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Create and administer polls and surveys Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Track and interpret metrics on the usage of company resources SaaS, web-based, online deployment Built-in website builder or integration with third-party site Analyze lost and won opportunities Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (192) 4.2 Based on 192 reviews ## Pricing Value for money 4.0 (146) Free Trial [View pricing plan details](https://www.capterra.com/p/227088/Salesforce-Starter/pricing/) Starter $25.00 Per User,Per Month It includes: - Build Real-Time Reports and Dashboards - Customer Support - Organize Customer Data - Sync With Tools - Track Sales Processes - Email Marketing - Customer Service Pro $100.00 Per User,Per Month It includes: - Real-Time Chat - Customization and Automation - Sales Quoting and Forecasting - Access to AppExchange Value for money 4.0 (146) 4.0 Based on 146 reviews ## Integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Box](https://www.capterra.com/p/148766/Box/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[ Nicereply](https://www.capterra.com/p/152920/Nicereply/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (158) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (158) 4.1 Based on 158 reviews ## User reviews Overall rating 4.4 Based on 224 reviews Filter by rating 5(125) 4(73) 3(18) 2(6) 1(2) Mentioned topic Sorted by most recent BK Blerta K. Language Instructor Education Management ### "The crm that introduces real sales and communication organization to an emerging education company." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 27, 2026 Salesforce Starter steered my company towards a more professional approach to handling potential and current students. The communication tracking and sales management features added some sense of responsibility to an area of the business that I was merely operating on gut instinct. Pros The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my sales process feel more like a real process and not a collection of notes and memory. Cons Not as easy as Starter label suggests. In the case of a small school and a language teacher, the initial arrangement took more time and long forbearance than I had allocated to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Salesforce Consultant Pharmaceuticals ### "A near perfect product for what it is. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Overall starter is great. It gives you the exposure to find out what you need as you continue to grow. Pros Starter is named perfectly. It gives good value for money, is easy to use, and manages a small company well. Cons It has limited features but that is to be expected. If you though you could do everything of an enterprise suite, you're mistaken. Starter is perfect for getting started! Find out what you need and then upgrade accordingly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Advisor Banking ### "Great Starter CRM for Small Sales Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Solid starter CRM. Helps organize leads, contacts, and deals in one place. Slight learning curve early, but useful once workflows are set. Pros Good CRM for small teams. Easy lead tracking and sales pipeline view. Clean dashboard. Helpful automation features for managing customers. Cons Some features feel limited compared to full Salesforce. Customization options are basic. Pricing can feel high for smaller teams. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User App Developer Information Technology and Services ### "Simple, Effective CRM for Growing Teams" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 19, 2026 My overall experience with Salesforce Starter was positive—easy to use, quick to set up, and great for small teams, though somewhat limited as needs grow. Pros What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and essential sales tools in one place. Cons What I liked least about Salesforce Starter was the limited customization and automation compared to higher-tier Salesforce plans. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeff T. AE Wholesale ### "Great tool to get started with quickly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 7, 2026 Overall a solid, easy-to-use CRM for small teams—great to get started quickly, but you may outgrow it as needs become more complex. Pros Great kit to start with. Best CRM on the market i have enjoyed using it throughout my career at multiple companies Cons Limited customization and reporting made it hard to tailor workflows as our needs grew, and scaling beyond basics felt restrictive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Phoebe B. Payroll Administrator Executive Office ### "Payroll Administrator" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 January 30, 2026 Overall experience was okay and easy to navigate. I used Salesforce as a backup person for the accounting team. Pros I did not use Salesforce very long due to transitioning to another employer, but I recall it being easy to navigate. Cons I do not recall anything I did not like about Salesforce... However, I remember the Salesforce support team was not too great. Response was time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Joshua A. BDR Computer Software ### "Salesforce Starter is a HUGE asset if properly understood!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 13, 2026 My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth. Pros Salesforce Starter offers a polished, intuitive CRM with helpful automation and reporting, making it easy to manage leads, track sales activity, and scale with confidence. It is a "Would-Recommend" product. Cons There is the inevitable initial learning curve to the whole ordeal. It does not mean it is a bad thing, but something to be aware of before you get into it. There are steps and tutorials, but make sure you follow them or ask someone for help to be sure you know what you are doing. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) I started a new job and we needed a platform that offered a consistent thread throughout. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User VP product Financial Services ### "great platform for CRM and business management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 12, 2026 Pros easy to use and essential for client data management and sales campaign. Both our sales team and management rely on the sales information on this platform. the platform has the ability to do deep dive analysis on past sales activities and maintain. key contacts Cons In order to customize the salesforce platform to fit our needs, we need a dedicated specialist to manage the platform. would be more efficient if anyone can easily manage it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Khilah B. Owner Cosmetics ### "Would recommend to experts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 10, 2026 I’ve been having a great time with salesforce, luckily I do not have to use many features for it to be successful but I have no qualms for what I am using Pros I like how easy it is to use, and really enjoy that Salesforce offers mobile and desktop dashboards for users. Cons I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a starter format. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rico L. AE Computer Software ### "Positive experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 22, 2025 Pros Good features to be able to report and track data. Also, for reminders or tasks for deal activity and follow ups. Cons Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue. Also, crossover or duplicates on accounts with other colleagues that don’t map to a family tree Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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