# Best JIRA Service Management Alternatives 2026 | Capterra

> Looking for alternatives to JIRA Service Management? Find out how JIRA Service Management stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/227102/JIRA-Service-Management/alternatives

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# Alternatives to JIRA Service Management

[4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Write a Review!

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## Top JIRA Service Management Alternatives

JIRA Service Management

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

Not provided by vendor

Pricing Model:

Other

* * *

Overall Rating:

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Ease of Use

4.8

Customer Service

4.8

Features

4.7

Value for Money

4.9

* * *

Starting from:

$3/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.4

Value for Money

4.4

* * *

Starting from:

$6/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Ease of Use

4.8

Customer Service

4.7

Features

4.7

Value for Money

4.8

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All JIRA Service Management Alternatives

At a Glance

Top Alternatives for JIRA Service Management

-   [Action1](#product_c654c2af-273a-4761-a514-a98c0036b281)
-   [JumpCloud Directory Platform](#product_245bdd9f-9de7-4212-b409-a8cc00cf05a5)
-   [Splashtop](#product_75b2ffd7-f559-4eef-9ef8-a776004e3371)
-   [SysAid](#product_5411fa84-69c4-47bd-a274-a6d200b6d7d4)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)

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by SysAid Technologies

[4.5 (515)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by Freshworks

[4.5 (695)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by baramundi Software USA

[4.6 (140)](https://www.capterra.com/p/177946/baramundi-Management-Suite/reviews/)

Automatic and comprehensive inventory and reporting of hardware and software, assets and SNMP devices. [Learn more about baramundi Management Suite](https://www.capterra.com/p/177946/baramundi-Management-Suite/)

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by monday.com

[4.6 (6028)](https://www.capterra.com/p/147657/monday-com/reviews/)

monday.com centralizes work, and automates tasks, allowing teams to manage the entire project lifecycle in one place. [Learn more about monday.com](https://www.capterra.com/p/147657/monday-com/)

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by Atera

[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues. [Learn more about Atera](https://www.capterra.com/p/144309/Atera/)

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by Wrike

[4.4 (2984)](https://www.capterra.com/p/76113/Wrike/reviews/)

Wrike's project management software offers visibility to maximize resources and align projects with strategic objectives for impact. [Learn more about Wrike](https://www.capterra.com/p/76113/Wrike/)

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by N-able

[4.3 (195)](https://www.capterra.com/p/163344/N-sight/reviews/)

RMM software helping IT providers manage endpoints, users, and devices and offers remote access, ticketing, and billing features. [Learn more about N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

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by N-able

[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure. [Learn more about N-central](https://www.capterra.com/p/13803/N-central/)

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by NinjaOne

[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Reduce ticket resolution times, streamline helpdesk efficiency, and resolve issues faster with NinjaOne Ticketing. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

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by ISL Online

[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Remote desktop & support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud. [Learn more about ISL Light](https://www.capterra.com/p/146892/ISL-Light/)

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## [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

by PDQ

[4.8 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

PDQ Deploy is the best way to automate your IT management. Update software, deploy scripts, and make configuration changes. [Learn more about PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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