# Best JIRA Service Management Alternatives 2026 | Capterra

> Looking for alternatives to JIRA Service Management? Find out how JIRA Service Management stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/227102/JIRA-Service-Management/alternatives

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# Alternatives to JIRA Service Management

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

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## Top JIRA Service Management Alternatives

JIRA Service Management

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

Not provided by vendor

Pricing Model:

Other

* * *

Overall Rating:

[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of Use

4.7

Customer Service

4.7

Features

4.5

Value for Money

4.6

* * *

Starting from:

Not provided by vendor

Pricing Model:

Other

* * *

Overall Rating:

[4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Ease of Use

4.8

Customer Service

4.8

Features

4.7

Value for Money

4.9

* * *

Starting from:

$129/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of Use

4.6

Customer Service

4.5

Features

4.3

Value for Money

4.6

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All JIRA Service Management Alternatives

At a Glance

Top Alternatives for JIRA Service Management

-   [NinjaOne](#product_a9c83307-dacf-4f3d-85db-a7c4005a0803)
-   [Action1](#product_c654c2af-273a-4761-a514-a98c0036b281)
-   [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [JumpCloud](#product_245bdd9f-9de7-4212-b409-a8cc00cf05a5)

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by Freshworks

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by JumpCloud

[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. [Learn more about JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)

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by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by Splashtop

[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Splashtop provides remote access and support for business professionals and IT teams. [Learn more about Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

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by N-able

[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

RMM software helping IT providers manage endpoints, users, and devices and offers remote access, ticketing, and billing features. [Learn more about N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

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by N-able

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure. [Learn more about N-central](https://www.capterra.com/p/13803/N-central/)

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by monday.com

[4.6 (6072)](https://www.capterra.com/p/147657/monday-com/reviews/)

monday.com centralizes work, and automates tasks, allowing teams to manage the entire project lifecycle in one place. [Learn more about monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

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by Wrike

[4.4 (3023)](https://www.capterra.com/p/76113/Wrike/reviews/)

Wrike is the AI-powered work delivery platform for project management allowing you to plan, execute, and deliver projects on time. [Learn more about Wrike](https://www.capterra.com/p/76113/Wrike/)

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## [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

by PDQ

[4.8 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

PDQ Deploy is the best way to automate your IT management. Update software, deploy scripts, and make configuration changes. [Learn more about PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

Compare

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## [Pulseway](https://www.capterra.com/p/141792/Pulseway/)

by MMSOFT Design

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Pulseway offers an award-winning complete IT management solution, including remote monitoring, management, automation, and reporting. [Learn more about Pulseway](https://www.capterra.com/p/141792/Pulseway/)

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## [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

by ServiceNow

[4.5 (351)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. [Learn more about ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

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