# Page 10 | Adobe Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Adobe Commerce the right eCommerce solution for you? Explore 655 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227129/Magento-Commerce/reviews

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Adobe Commerce

4.3 (655)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 27th, 2026

# Page 10 - Reviews of Adobe Commerce

## Showing most helpful reviews

Showing 226-250 of 655 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SJ

Sonja J.  
Customer Support Lead  
Food Production  
Used the software for: 2+ years

### "Magento Commerce Review"

March 4, 2021

2.0

I am very comfortable and familiar with this software as it is what my company has been using for 5+ years, but I feel it really needs to be updated and adjusted to be more user friendly.

Pros

I really like how the customer/sales grid is organized. It is easy to find customer information very quickly.

Cons

I do not like how glitchy it is. There are constant issues with it on our website. I call our tech team almost daily with another glitch.

Reason for choosing Adobe Commerce

We have a prepaid plan and are currently working to switch to a wordpress website.

Review Source

KH

Kevin H.  
Marketing Director  
  
Used the software for: 2+ years

### "If you are looking to upgrade your e-commerce experience, Magento is the software to use"

June 21, 2018

4.0

Pros

With the vast list of Magento developers out there, creating extensions and customizations, there really isn't anything you cannot do with Magento. When our website out-grew the smaller platform we were running, we migrated to Magento and didn't look back. It's a powerful system that can work for any size business, but really shows the power on larger websites.

Cons

There is definitely a learning curve and a cost associated with customizations. You get what you pay for in Magento developers, so it's important to find the right one. It will cost you more for doing custom work than other platforms, but once you find the right one, the possibilities are endless and it will last.

Review Source

Zee G.  
Digital Operations Manager  
  
Used the software for: 1-2 years

### "The Ecommerce platform of our choice for projects"

June 27, 2018

5.0

Pros

\- extremely customizable due to a multitude of plugins available (both paid and free, but paid ones are usually worth it) - comes in the enterprise as well as standard options (we usually use enterprise for our customers, because it offers even more customization and features) - convenient to use for developers - works great for large ecommerce stores

Cons

\- might not be the easiest to understand if you are an average user and don't know anything about coding. - might not be a cost-effective option for smaller e-stores, because it's not free, but if you are planning to grow your business, Magento would provide ample ground for that.

Review Source

Tanisha A.  
Medical Receptionist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Introducing the platform of your dreams"

October 29, 2022

5.0

Pros

Allows one to get started with their e-commerce site.Flexibility of building your own website navigation.Handles large amounts of data accurately.

Cons

The time to update is beyond frustrating. Very complex for business users. Improvement on payment errors

Review Source

Stephen R.  
Marketing  
Mining & Metals  
Used the software for: 1-2 years

### "Powerful"

August 22, 2019

5.0

Pros

A powerful piece of software for the backend of your website. Extremely useful for e-commerce, makes the whole thing easier.

Cons

Can be a little confusing where things are. I think the number of menu items could be reduced without removing features.

Review Source

Emmanuel D.  
Gestionnaire  
Retail  
Used the software for: I used a free trial

### "Logiciel de gestion et d'e-commerce "

September 17, 2023

4.0

Pros

Un très bon logiciel pour le commerce en ligne et la gestion des stocks , très simple et facile à utiliser avec une bonne qualité et offre de meilleures fonctionnalités pour apporter plus aux entreprises

Cons

Un très bon logiciel pour la gestion mais très coûteux et dommage la version gratuite n'est dans disponible dans tout les pays

Review Source

JB

Julie B.  
Sr. Ecommerce Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Ecommerce Platform for beginners"

July 26, 2019

4.0

Pros

Was easy to learn and train others with, love the ability for extensions galore.

Cons

Theres minor issues that majorly mess with my OCD and although it may be how the developers coded something it shouldn't be possible. Such as when needed multiple of the same item of a selected product box, then going to the quantity and making it a 2 the box unchecks itself so you have to go back and check it again before it will add to my products. Small things like that are annoying.

Review Source

Amy K.  
IT Business Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Nice Open Source E-commerce "

December 7, 2019

4.0

Magento allows my clients to manage their own products and sales relatively easily. I recommend Magento for clients who have over 500 products and require the benefits of open source (customizations that SaaS products may not offer).

Pros

I like that it is open source. There are plenty of extensions to add more functionality. PCI compliant.

Cons

By using a self hosted platform (in a time of SaaS) you are wide open to resolving your own server side issues. I would recommend using an excellent (response time) host if using Magento CE to cut down on resolution time.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Adobe Commerce

Ability to customize on server side.

Review Source

AB

Ashwani B.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Good Ecommerce Software with Powerful Interface"

June 12, 2019

4.0

Pros

Administrator- Features availability for admin is very good and if you are used of it then you can get each and every bit of data whatever you want to extract.

Cons

Biggest problem with the software is its complexity. If you are beginner then it is very difficult to understand the structure of its panel. Also plugins customisation seems to be very tricky. You have to look for many options if you want to explore this.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Adobe Commerce

Magento is more secure as compared to Woocommerce. As in woocommerce plugins are created by normal users it leads to security concern as it is easy to break through the security.

Review Source

Jimmi N.  
Software Developer | Network Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "Need an e-commerce website? Look no further"

May 9, 2018

4.0

Great e-commerce CMS allowing for orderly product, vendor and client management.

Pros

Very rich in extensions and features almost making it impossible for developers to fail to meet their client's project scopes and expectations. Given that the multi vendor features are setup perfectly and are functioning as desired it gives a very stable system.

Cons

Seems to be difficult and slow to run from the localhost as it requires a powerful server. I think this can be considered by the software developer team to allow for better a localhost environment to allow for better testing before live production.

Review Source

¿T

¿¿nh T.  
  
  
Used the software for:

### "Is good, looking forward to future versions"

December 14, 2016

5.0

I've always been a big fan of Magento CE and run several stores with that software. So imagine my excitement when I was invited to beta test Project Stratus (Magento Go). That feeling faded when I realized that I was most likely an alpha tester. When Go was launched, I cautioned them that the program was not ready for rollout. The complaints about Go you've read are legitimate; the lack of support, the billing issues, difficulty in setup' Magento is a beast to set up, but once it's running smoothly, it goes on forever. Magento Go is a beast to set up, even though they provide a 'walk-through' Q&A set up program. If you want to make your site look different from all the other Magento Go Sites, you better well be a cascading style sheets guru. Their SaaS (software as a service) program does NOT come with FTP access. All your style images have to be uploaded individually to their server through their web interface. This is a glorious pain in the tuckus. They do offer a bulk uploader for item, but don't you dare leave a field accidentally bank. It will upload the new items, even list them on Google shopping, but they will not be listed in your Manage Products page. You won't be able to fill in the field you left blank. Which brings me to tech support' practically non-existent. 'I'm going to escalate this for you.' was the most common support answer I heard. Did I ever hear back about the escalation? Nope! They only began to respond to me after I got my credit card company involved with them for selling a fraudulent product, and overbilling me on multiple occassions. Recently I like AbanteCart because of the code it outputs and it has so many great features. It has great UI, rather secure with a fantastic layout. Also installation of extensions is very easy. I also tried CS-Cart. It is easy to set up and manage it. There are much more features in comparing with other shopping carts.

Review Source

VR

Verified Reviewer  
Head Of Partnerships  
Computer Software  
Used the software for: 1-2 years

### "Clunky and Hard to Use"

March 7, 2019

4.0

Clearly a very strong product and will help you manage the shop. But all the small changes that the sales/buying team have to make on a daily basis are just frustrating. Magento may be more useful for logistics and other teams, but is certainly not very easy to use

Pros

\- all information is stored systematically - reporting is possible, if you can figure it out

Cons

\- information is difficult to pull and report - loading time takes ages - really poor layout, fonts, colours - small quirks such as reverse sorting or negative quantity input are confusing - nothing is easy and little is intuitive - training required

Review Source

Asantha U.  
System Analyst  
Banking  
Used the software for: 1-2 years

### "Great platform for e-commerce web developments"

December 20, 2018

5.0

My overall experience with the Magento is really good. It helps me to save my time too with its great features. It has a developer friendly framework and I like it a lot.

Pros

The major advantage I am getting from Magento is, it is free. And it is easy to use and it is developer friendly. We can easily update the content. And also easily can do linking and navigation of pages. These features save my time.

Cons

At the start, I faced some difficulties in installation of Magento. Administration activities of Magento also little bit complex. I think for an expert, this will not be a problem.

Review Source

LS

Leandro S.  
Project Manager  
Internet  
Used the software for: 1-2 years

### "Una opción muy buena para el comercio en línea"

January 27, 2023

5.0

Estoy contento con esta herramienta. Mi equipo y yo la utilizamos para hacer comercio en línea y nos ha facilitado mucho las cosas.Totalmente recomendable.

Pros

El punto más destacable de esta plataforma es su capacidad para ser flexible. Esto permite crear experiencias muy únicas y diferentes para cada tipo de vendedor. Es muy buena para satisfacer a los usuarios.Considero que es una herramienta muy completa. Sus múltiples funciones ayudan a una experiencia óptima.

Cons

Sus constantes actualizaciones pueden ser un poco molestas y tediosas.Al ser un software muy complejo, al principio su uso puede ser algo complicado.

Review Source

George O.  
Digital Marketing Strategist  
Internet  
Used the software for: 2+ years

### "Best e-Commerce Software"

September 18, 2018

5.0

Pros

I like the flexibility of this software, you can literally build any type of online store with it. It gives you everything you need in a software for online selling. The UX and UI work hand in hand to give you the ultimate e-Commerce software.

Cons

I feel it can be a bit technical if you don't know what you are doing but there are a lot of documentation and resources online to help.

Review Source

VR

Verified Reviewer  
President and Board Member  
  
Used the software for: 6-12 months

### "Great Once You Get It"

July 24, 2018

4.0

Pros

Magento virtually does everything we need to sell on the web. Now that we have everything up and running, our customers are very satisfied with the shopping experience.

Cons

As a small business with no IT dept, we had a lot of learning to do before we could get the software up and running. The learning curve was rough, but worth the effort.

Review Source

Frank E.  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful And Reliable e-commerce Software "

October 6, 2018

4.0

Pros

What I like most about Magento is the incredible support as a result of it being an open source software. Another thing I like is that Magento is highly scalable. I also like that the dashboard is friendly and easy to navigate

Cons

The software is complex and requires a steep learning curve to master. Another issue is that the themes and extensions are rather too expensive

Review Source

Jack C.  
IT Manager  
Graphic Design  
Used the software for: 6-12 months

### "Amazing software, great capabilities"

July 6, 2018

5.0

Pros

It is an amazingly complex software, it can do and achieve great performance from custom process to easy A/B testing, one ofthe leaders in it's field is a great tools for building at a great pace. Can withstand great volumes of traffic and still have a great speed.

Cons

The pricing is on match, it delivers on its promises and then some.

Review Source

JM

John M.  
Creative Director  
Consumer Goods  
Used the software for: 2+ years

### "Excellent Ecommerce Platfrom"

March 25, 2019

5.0

While its competitors may be "easier" to use, I find Magento to be much more robust and professional. Definitely give Magento a look if you or your ORG are in the look for an upgrade.

Pros

I like the fact that updates are less intrusive than WooCommerce and other competitors. Its also a much more robust option than its competitors

Cons

The only downside I've discovered is the plugin list is thin and a little on the expensive side compared to its competitors.

Review Source

RC

Renato C.  
Head of Engineering  
Retail  
Used the software for: 2+ years

### "The most popular open source ecommerca platform"

January 31, 2021

4.0

Magento is overall a good platform to base a medium-size e-commerce operation upon.

Pros

Magento has a very popular community edition, which is free and open source. It's relatively easy to set up, and have a great feature set.

Cons

Since version 2 came out, the developer experience has worsened, as despite using more modern technologies it's a lot more complex and the amount of time spent on fixing bugs has strongly increased.

Review Source

VR

Verified Reviewer  
Director of Marketing & Events  
Retail  
Used the software for: 6-12 months

### "Fast and easy"

June 5, 2018

5.0

Pros

Love how fast our eCommerce site is. We also feel that it is significantly more secure than previous sites.

Cons

With Magento 2, the plug-in options for some aspects of a retail website (i.e., events), are limited. We've struggled to find a good events plug-in. Also, developers who specialize in Magento are definitely pricey.

Review Source

Raul D.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "One of the best online store / content management I've used"

March 1, 2018

4.0

Pros

\- It is easy to install and for a simple admin user is good to start your own eCommerce project. - Easy to implement paypal checkout. - Easy to install plugins.

Cons

\- Hard to understand in a developer side view. - Hard to extend a customization plugin for color for the same product - Very hard to extend DB connections.

Review Source

VR

Verified Reviewer  
Community Manager  
  
Used the software for: 1-2 years

### "An application with a great variety of third-party integrations"

July 11, 2018

4.0

One of the things that hightlight with magento is the highly customizable.

Pros

I met magento for the first time working for a company that set up its first online store and was managed through magento, it is very easy and you can get to do from the inventory, control of coupons, multiple payment platforms and if your online store is well used Can grow up

Cons

Magento is very incredible and has grown a lot but if you do not have developer skills you will not know what you are doing with it and additional does not have customer support

Review Source

Hervé K.  
Gestion clientèle  
Online Media  
Used the software for: Less than 6 months

### "Un bon outil d'e-commerce"

September 18, 2023

5.0

C'est un très bon logiciel d'e-commerce qui d'analyser les clients et les commandes avec des fonctionnalités précieuses.

Pros

Segmentation des clients, gestion des stocks, facilité d'utilisation, automatisation du traitement des commandes

Cons

Je suis tellement satisfait de ce logiciel depuis que je l'utilise

Review Source

Armando R.  
Central VT  
Media Production  
Used the software for: 2+ years

### "Not as easy as it should be for begginers"

January 11, 2019

3.0

Managed a dropshiping website for a couple of years at the Magento platform. Basically we had to do all kinds of tasks, from managing orders to import products. Life could have been easier with a more intuitive interface and less expensive add ons. Overall i dont think it was a good experience and i would not use it again at as my own choice.

Pros

It's a very complete and versatile tool with a wide range of tools and features.

Cons

Not easy to start with. Many addons are expensive.

Review Source

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