# Page 12 | Adobe Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Adobe Commerce the right eCommerce solution for you? Explore 655 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227129/Magento-Commerce/reviews

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Adobe Commerce

4.3 (655)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 27th, 2026

# Page 12 - Reviews of Adobe Commerce

## Showing most helpful reviews

Showing 276-300 of 655 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Co-Founder  
  
Used the software for: 2+ years

### "Very flexible e-commerce platform"

May 5, 2018

4.0

Pros

Magento is one of the most used e-commerces platform and it offers a huge amount of templates and plugins to choose. So it's a solid choice if you need to build your own e-commerce.

Cons

It's rather difficult to develop custom themes, it's the major factor that makes us choose other solutions instead of Magento.

Review Source

VR

Verified Reviewer  
iOS Developer  
Computer Software  
Used the software for: I used a free trial

### "Secure Framework for work"

November 24, 2019

4.0

It is good as i have used this software more than once.

Pros

If you want security of your data then you need to use a framework and fortunately Magento is open source. You don't need to pay to use this software. All you need is php basic syntax and some coding skills and it will provides you security to your data and your structure of project will be organised. So if you are using this software you must use some framework.

Cons

It is specified to one language and it sometimes have crashing issue. It got crash sometimes unnecessary. Other than this it is a good framework to work with.

Review Source

MR

Milana R.  
Team lead  
  
Used the software for: 2+ years

### "A complex but very useful CMS"

February 17, 2018

5.0

Pros

In the online store, created on the CMS Magento, you can functionally manage prices. Due to this function, it is possible for a certain category of buyers to offer individual prices, for example, to give discounts to regular customers. In addition, you can reduce the price for a while. You can also organize various actions, for example "when you buy this product you will receive free shipping or xxx as a gift." All special offers of the store can be collected on one page of the site, and, to make it you can be excellent in design from all other pages.

Cons

CMS Magento is designed for experienced administrators, since the control panel in it is quite complicated, and you will either need to spend a lot of time studying it, or hire an experienced specialist. The main drawback of Magento is the English-language management interface.

Review Source

Eunice Merveille D.  
Assistante  
Computer & Network Security  
Used the software for: 6-12 months

### "Logiciel d'amélioration "

October 13, 2023

4.0

Pros

Gestion d'import export dans les différents commerce , application de vente disponible, riche en fonctionnalités

Cons

Tarif un peu coûteux à part ça plus rien d'important à relever

Review Source

VR

Verified Reviewer  
NOC Supervisor  
Telecommunications  
Used the software for: 6-12 months

### "Cumbersome and complicated eCommerce software"

March 31, 2018

3.0

Pros

Has a lot of other software that you can integrate with it. It's well known and one of the major players.

Cons

Setup was not user friendly. Required a lot of steps to get it working. Store did not look very good.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great solution for ecommerce"

June 19, 2023

4.0

Great solution for ecommerce for small businesses.

Pros

Great especially if using the Adobe ecosystem. Easy to set up ecommerce sites and has many extensions

Cons

It could have more integrations and also it takes time to know how to find all the options and extensions

Review Source

PM

Paolo M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Very good for large stores that want complete customization"

October 29, 2019

5.0

We used to use magento but recently changed shopping carts, our biggest issue with Magento was the time required to do minor changes.

Pros

Very good for large stores that want complete customization but if you're smaller and don't want to hire a developer and have to wait weeks for minor updates it may not be for you.

Cons

There is not customer support just community support, you will also need a developer to handle most customizations. It is not user friendly like Shopify.

Review Source

Arturo R.  
Account Manager - SEO/SEM Lead  
Marketing and Advertising  
Used the software for: 1-2 years

### "You have to learn to use it. It's complex, yet very complete."

February 28, 2019

5.0

Manage your online store like a boss.

Pros

It allows you to manage your product inventory from A to Z. Enter your inventory details, SKUs and quantities. Cross-sell and upsell, and create discount coupons at will, and your online storefront. You can even receive payment is different (supported) currencies.

Cons

It's complex, it requires learning, but it's a very complete solution for managing an online store.

Review Source

VR

Verified Reviewer  
Purchasing Inventory Manager  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Creates beautiful websites"

September 24, 2019

4.0

Pros

\- highly customizeable - easy to use - easy to assign roles to various users - works with most download and integration software - easy to find programmers to do more complicated coding

Cons

\- awkward and lacking search features in back end - reporting functions are difficult to use - not easy to export data into spreadsheets - customization can get expensive with add ons

Review Source

CW

Chamin W.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "The best e-commerce platform."

September 20, 2019

5.0

Overall, Magento is an excellent e-commerce platform.

Pros

My favorite advantage is that there are countless extensions for any need. you can add cart to your website.

Cons

It is not the best option for SEO. There is a considerable learning curve. Those are the main disadvantages.

Review Source

Chandan M.  
Associate Project Manager  
Computer Software  
Used the software for: 2+ years

### "Magento: An e-commerce platform"

April 29, 2019

4.0

Pros

Magento is an e-commerce platform built in PHP. It is an open-source software. It is highly flexible and have many features that's why it has a large community of users.

Cons

Besides having a lot of pros, here are some cons: It's expensive, time-consuming, etc

Review Source

BM

Bryan M.  
Digital Director  
Automotive  
Used the software for: 2+ years

### "Adobe investment may help, still some way to go"

June 7, 2019

4.0

Ecommerce site with complex pricing and product structure, Magento remains the market leader in our opinion, so in the absence of another contender, we stick with Magento in spite of the issues

Pros

Range of extensions and agencies working with the platform

Cons

Difficult upgrade paths, support not the best

Review Source

MB

Moïse B.  
Managing Director  
Cosmetics  
Used the software for: 2+ years

### "un logiciel unique"

August 13, 2023

5.0

Pros

Ce logiciel est vraiment spécial c'est vraiment simple et facilite l'achat avec une carte j'aime

Cons

Depuis que j'utilise ce dernier je n'ai rencontré encore aucun problème jusqu'à présent

Review Source

IK

Indika K.  
CTO  
Computer Software  
Used the software for: 2+ years

### "King of the e-commerce"

March 24, 2021

4.0

We have been using Magento for two of our award-winning eCommerce platforms. It helps a lot to deploy the eCommerce application quickly with grade plugins. Also, integration with our backend ERP was an easy task with a given API layer.

Pros

It helps to implement the eCommerce website quickly in secured manner. Well-defined api helps us to integrate with our backend ERP. There are very nice plugins which could be used based on the requirement.

Cons

Development complexity and version migration is the big tasks. Also, version 2.x is completely different from version 1.9x. Companies who use version 1.9x could not be able to migrate to version 2.x in easy way.

Review Source

George S.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Probably the best open-source e-commerce platform"

July 29, 2019

4.0

I have helped over a dozen customers implement Magento and the results have been more than satisfactory.

Pros

There is a reason why Magento powers over 20% of all e-commerce sites. Magento delivers incredible flexibility and expandability. I have not seen a situation or requirement by a client that cannot be done with relatively easy efforts in Magento.

Cons

Relatively resource-hungry. Relatively steep learning curve for developers.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful platform for long term growth"

April 19, 2019

4.0

Pros

The platform is mature and well supported. Possibility to move from the Community Edition (open source) to more professional editions once your ecommerce business has reached maturity.

Cons

NOt the easiest and most instintive platform to start with.

Review Source

ND

Natacha D.  
Analista administrativo  
Facilities Services  
Used the software for: 6-12 months

### "Software recomendável "

July 5, 2023

5.0

Um software muito bom, praticidade excelente, muito rápido e ágil

Pros

A praticidade que o software nos trás em aplicar os trabalhos corretamente

Cons

O tempo de espera, e a ajuda ao suporte

Review Source

VR

Verified Reviewer  
Founder & Digital Marketing Specialist  
Apparel & Fashion  
Used the software for: 2+ years

### "Did what we needed to, but was difficult to ad plugins"

August 29, 2018

4.0

Decent tool, it got the job done at the time. Havent used it in years, assuming they have upgrades the platform greatly by now.

Pros

Ease of setting up with our site and visual display of data for team to review.

Cons

The troubles of intergrating it with other third-party platforms.

Review Source

VR

Verified Reviewer  
Web Developer  
Retail  
Used the software for: 2+ years

### "Great ecommerce platform for knowledgeable end user"

August 13, 2018

5.0

Pros

Is a very robust e-commerce platform and is a beast for what you get for an open source product.

Cons

It's got a million different files to navigate to customize, db bloat very quickly. End users will need to have a technical expert to maintain

Review Source

CM

Chanelle M.  
Marketing Director  
  
Used the software for: 1-2 years

### "This is the platform we run our e-commerce site from "

October 10, 2017

4.0

Pros

It is fairly easy to use if you have any knowledge of basic HTML or file structure. I think as a web developer it could be very useful.

Cons

It is hard to make more than simple changes like adding products. You have to call the developer and that makes it kind of difficult for the average person to manage. I'm sure if I spend a little more time with it I would be much better and editing it.

Review Source

AL

Aleksandr L.  
Head of tech support  
Education Management  
Used the software for: 2+ years

### "Convenient to help customers"

November 7, 2018

5.0

Pros

The first online stores we have created for our clients have been working on CMS Magento for 3 years already, many of the projects I personally serve until now. Most of the time I answer questions from clients who contact our tech. support Most of all I like that in CMS Magento a detailed form for filling out tickets. This helps me quickly identify a client’s problem without asking any additional questions.

Cons

Often the site stops working due to failures. The support service works around the clock, but you still have to wait for hours for help. I did not find other shortcomings.

Review Source

VR

Verified Reviewer  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Website builder tool to create website."

August 4, 2018

4.0

Pros

we can create large websites in size and provide them with complex functionality. it is highly secure in nature and we can use MVC pattern instead of normal layout.

Cons

I was facing some difficulty while installing on the machine. it needs proper training and knowledge before its uses and we need to buy its extensions because most of them are paid.

Review Source

MD

Maurice D.  
Comptable  
Accounting  
Used the software for: Less than 6 months

### "Adobe commerce un logiciel de ventre en ligne "

October 28, 2023

4.0

Pros

Adobe commerce un logiciel facile à prendre et à utiliser, bon et meilleures pour l'échange des marchandises en ligne pour les entreprises

Cons

Pas de complicité au cours de l'utilisation de Adobe commerce, il permet le redressement des petites entreprises,.

Review Source

José Carlos H.  
Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Perfecto parra las páginas de comercio electrónico"

December 1, 2022

5.0

En general la experiencia es buena aunque un poco caros los costes pero es una buena opción

Pros

La facilidad para la creación de páginas de comercio electrónico, es muy intuitivo y muy fácil de usar, detrás tiene un gran equipo de desarrolladores. Gracias a ello ya está toda la tienda instalada.

Cons

Las tarifas creo que son excesivas para este tipo de plataformas, ya que hay otras opciones que son gratuitas en otras plataformas, pero está muy interesante

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Por probar ya que al ser de Adobe me daba buena confianza

Review Source

KD

Karim D.  
Directeur Marketing  
Telecommunications  
Used the software for: 2+ years

### "Adobe commerce le meilleur"

April 2, 2023

5.0

Pros

C'est le meilleur e-commerce que j'ai pû utiliser jusque là car ça me facilite tellement les achats et ventes en ligne et c'est très facile à utiliser et à s'adapter

Cons

Le seul problème est qu'il n'a pas de siège dans mon pays

Review Source

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