--- title: "Lead Capsule Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lead Capsule Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more." source_url: "https://www.capterra.com/p/227134/Lead-Capsule/" page_type: "product" language: "en" --- # Lead Capsule Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lead Capsule ## What is Lead Capsule? Lead Capsule is the premiere software solution for lead management, lead generation, lead aggregation, lead & call distribution, customer relationship management, affiliate marketing and lead commerce. Buying and selling leads can be difficult to manage. This is especially true when working with multiple verticals. Lead Capsule's lead distribution system simplifies the management of vendors / affiliates, clients as well as your sales force & automates delivery to any external endpoint(s). ## What is Lead Capsule used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Insurance CRM](https://www.capterra.com/insurance-crm-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price $499 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lead Capsule?[Manage this product listing](https://www.g2.com/products/lead-capsule/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lead Capsule 4.6 (30) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $499 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (29) Ease Of Use 4.0 (164) Value For Money 3.8 (5) Value For Money 4.0 (150) Customer Service 4.8 (29) Customer Service 4.1 (156) ## Lead Capsule alternatives [4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) ## FAQs about Lead Capsule Overview ### Which roles and teams benefit most from Lead Capsule? Lead Capsule is most used by business owners, presidents, CEOs, and vice presidents who need clear visibility into leads, follow-up activity, and sales performance. Operations leaders, account managers, business development teams, and IT or implementation managers use it to organize pipelines, streamline outreach, and keep customer data accessible across teams. Answer based on 28 reviews Overview ### What company size and specific industries is Lead Capsule built for? Lead Capsule is designed for lead brokers, lead generators, call centers, and lead aggregators, making it a fit for companies that buy, sell, or manage leads. The vendor description does not specify a company size, but the product is aimed at businesses in lead management and call-based sales operations. Features and Usability ### What are the key features of Lead Capsule? Lead Capsule offers CRM and lead generation tools with lead capture, lead distribution, lead qualification, and lead nurturing. It also includes contact and client management, pipeline management, email marketing, sales automation, reporting and statistics, workflow management, web forms, API access, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Lead Capsule starts at $499 per month for the Lite plan with 1 user, 100 MB storage, 100,000 leads, 3 campaigns, 3 lead forms, and 3 verticals. The Professional plan is $699, Enterprise is $999, and Dedicated is $1,499, with higher storage and unlimited options on top tiers. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Lead Capsule integrate with? Lead Capsule connects natively to PayPal, QuickBooks Online Advanced, and authorize.net. These integrations cover payment processing and accounting workflows, giving Lead Capsule a focused set of third-party connections for handling transactions and financial records. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Lead Capsule offer? Lead Capsule provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and answers to product questions, while documentation offers written reference material for self-paced review and step-by-step guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does Lead Capsule offer? Lead Capsule provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive, helpful, and quick to answer questions, with live assistance often available in real time. Some also note that staff explain setup and troubleshooting clearly for nontechnical users. Answer based on 9 reviews Ease of use ### How easy is Lead Capsule to use? Lead Capsule makes lead management easy to learn, set up, and run for both technical and non-technical teams. Small business users and lead marketers often mention a clear interface, straightforward data feeds, simple web forms, and fast campaign setup, with responsive support helping teams handle more advanced configurations. Answer based on 10 reviews ## Features AI summary Based on 14,838 Sales Tracking reviews Capterra reviewers highlight these as the features CRM buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Lead Capsule supports **Real-Time Data**, which gives teams current customer information for faster follow-up and better sales decisions. However, it does not include **Data Security** or **Customer Database**. Instead, it offers other important CRM features, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**), helping businesses organize contact records, find information quickly, and manage ongoing customer interactions more efficiently. Lead Capture 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Client Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Lead Distribution 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Route and distribute your leads to third party buyers Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Lead Capsule 41 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - File Management: Create, save, and store files - For Insurance Industry: Intended to be used by insurers - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Data: Receive data and information in real time - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (5) 3.8 Based on 5 reviews ## Pricing Value for money 3.8 (5) [View pricing plan details](https://www.capterra.com/p/227134/Lead-Capsule/pricing/) Lite $499.00 Flat Rate,Per Month It includes: - 100000 Leads - 100 MB Data Storage - 1 User - 3 Campaigns - 3 Lead Forms - 3 Verticals Professional $699.00 Flat Rate,Per Month It includes: - 1000000 Leads - 10 Campaigns - 10 Verticals - 10 Web Forms - 1 GB Data Storage - 5 Users Enterprise $999.00 Flat Rate,Per Month It includes: - 10000000 Leads - 10 GB Data Storage - Live Support - Unlimited Campaigns - Unlimited Users - Unlimited Verticals - Unlimited Web Forms Dedicated $1,499 Flat Rate,Per Month It includes: - 50 GB Data Storage - Live Support - Unlimited Campaigns - Unlimited Leads - Unlimited Users - Unlimited Verticals - Unlimited Web Forms Value for money 3.8 (5) 3.8 Based on 5 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (29) 4.8 Based on 29 reviews ## User reviews Overall rating 4.6 Based on 30 reviews Filter by rating 5(22) 4(5) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent RM Ron M. President Online Media ### "Making Our Data Business Better!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2023 I've been in the data business since 1998, and throughout the years, I've seen various systems come and go. In 2022, I faced a common challenge in our industry - the continuous need for updates and modifications to our software. This ongoing cost was a burden.For a couple of years, I had my eye on Lead Capsule, and I finally decided it was time to make the move. Working closely with \[sensitive content hidden\] and his team, I was impressed by how they seamlessly adapted our current workflow into our Lead Capsule. Their understanding and expertise has been invaluable.Now, 16 Months later, I can confidently say that everyone at Lead Capsule has been fantastic. They've made minor tweaks and modifications that have enhanced our workflows even further. Their ongoing support is top-notch, always addressing our needs promptly and thoroughly.If you're in the data business like me, I wholeheartedly recommend Lead Capsule and their Support as well as Development team. I'm even willing to personally discuss my experience via telephone or Zoom to answer any questions you may have.Thanks for making our data business better!Ron M. Pros Lead Capsule was able to seamlessly adapt to our current as well as new workflows. Their Development team has been able to make minor tweaks and modifications creatively, fairly priced and with ease. Their ongoing support is top-notch! Cons Ran into some interface lag issues for which they pinpointed, addressed and resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amy C. Director Marketing and Advertising ### "Lead Capsule Has Changed The Way We Do Things!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 15, 2023 Lead Capsule has been great to learn and grow with. I started working with this product when I was fresh in the space and didnt have a clue what an API was barely...I have gained tons of confidence because of the ease of use Lead Capsule has Provided me, and I am especially thankful to our support team who is always on top of things and ready to explain and teach us how to go about creating more difficult campaigns and set ups! Pros The simplicity of being able to understand the functions Cons Some restricted features we had, however the team at Lead Capsule catered to our needs and made sure to develop different things we needed with no hassle Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bart S. President Automotive ### "Scam" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 5, 2021 it was a nightmare Pros nothing as the program is a sure way to lose money Cons the program does not work for retail. It crashed the first day I went live and no one fixed the problems. The \[SENSITIVE CONTENT\] was rude and hung up on me. I cancelled after losing thousands of dallars and the \[SENSITIVE CONTENT\]wrote a nasty email saying he is not refunding my money Reasons for choosing Lead Capsule I was mis-sold Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2023 We have been in business for over 12 years & have never had any complaints like this. This particular customer had unrealistic launching & system expectations as they ultimately wanted us to clone their existing multi-function platform in about 1 month, for which they spent over 100K developing over several years. This particular review is merely an attempt to be vindictive & is definitely not an accurate reflection of the flexibility & robustness of Lead Capsule nor the high level of quality within the services that our software & our team provides. AK Andy K. Director of Operations Education Management ### "Excellent Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2019 Lead Capsule has radically impacted our workflows and marketing strategy. I would highly recommend them to anyone involved in marketing. Pros The software is great, but the service and assistance I have received from the Lead Capsule team has been second to none. They are responsive and creative when it comes to unique solutions for our company. Cons There could be more training documents or videos. The team walked through all of the questions I had, but some of that could have been resolved with some kind of training/knowledge repository. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Thomas B. Owner Insurance ### "Great System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2016 The team at Lead Capsule has been nothing but great to work with over the past few months! The system has been very easy to learn and if we run into a wall the service is outstanding. Pros Product fits our business perfectly Its affordable Cons x Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lisa P. Manager of Development and Implementation ### "Lead Capsule's excellent customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 9, 2015 I have been working with Lead Capsule's lead distribution software for the past few months. I have been very happy with Lead Capsule. The platform is user friendly but most important to me, the customer service at Lead Capsule is excellent. Whether by email or Skype, the response time for questions and help is instant. The personalities of the team are delightful. We have had a few problems along the way and the Lead Capsule team is respectful, considerate, prompt and efficient. I would gladly recommend them to anyone, any time! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tom H. President ### "Thumbs up on the support guys. The Best of its kind. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 5, 2014 Thanks for all the help. The team at Lead Capsule is always on top of issues if any. The product itself is awesome. The best part of the product is that it is secure and very easy to use. I had no knowledge of Ping Post whatsoever but they trained us well and the software is very vast and can handle pretty much everything any lead generation company would ask for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gina P. ### "Digital Agency Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 3, 2014 Our team evaluated three Lead Management Systems before selecting Lead Capsule. So far, I am very pleased to say that it's capabilities are proving out just as they were sold. With a small, non-technical team, we were able to easily and quickly get our third party lead vendors integrated into the system. Beyond its integration flexibility, Lead Capsule has a number of functionalities baked into the platform that allows us to manage lead quality and spend of multiple vendors effectively. This LMS also provides reporting tools that can evaluate marketing intelligence and inform email automation directly from Lead Capsule. Beyond the user intuitive system, Lead Capsule has an excellent support team. They have been responsive and available every step of the way as our team learns the system. We look forward to fully leveraging Lead Capsule in the coming months. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WY Wesley Y. CO-Founder / CMO ### "Overall" 3.0 Overall Rating 3.0 3.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 7, 2014 So far we love the Lead Capsule functionality, of which is truly designed for both advertiser / publisher side of things. Further you can't beat the all-inlcusive offerings i.e. call tracking, call center interfaces, dashboard reporting, host / post, lead delivery, pre-poluated lead forms, ping tree and much more. Setting up appended url / branded login was a breeze and the tech support is amazing, for what other platforms charge, you can beat Lead Capsule. I'd highly recommend this solution to anyone.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN Parker N. CMO / VP of IT ### "Great Program for Novice and Experenced User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 15, 2014 I thought I was a tech guru and ping tree expert until I tried to do it all on my own. Lead Capsule system was very flexible and easy to use and a great staff to teach me. Once they go me on my own 2 feet I excelled, but the team was never more than a quick phone call away to help me. If it was an item their system did not support, they would find a temp solution until they quickly made a permanent solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227134/Lead-Capsule/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.