--- title: "Microsoft Outlook Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft Outlook the right Calendar solution for you? Explore 2528 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Microsoft Outlook 4.5 (2528) [View alternatives](https://www.capterra.com/p/227138/Microsoft-Outlook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Microsoft Outlook Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews RR Rebecca R Production manageConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can feel a bit complex at times, Outlook remains a strong and efficient solution for both personal and professional use.“ May 22, 2026 Bongi N Financial ManagerAccounting, Self-employedUsed the software for: More than 2 years. “The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact or similar results.“ April 25, 2026 LC Louise C Marketing DirectorMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “Features like email management, calendar sharing, task tracking, and meeting coordination make it valuable for professional use. While the interface can feel complex and feature-heavy at times, Outlook remains an effective solution for managing communication and productivity.“ July 9, 2026 Prachi D AdministrativeConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some particular updates like slowing down of the software and freezing search bar.“ July 23, 2026 LC Louise C Marketing DirectorMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “It is a powerful and reliable email and calendar tool with strong organization features, scheduling capabilities, and integration with Microsoft 365 applications.“ July 9, 2026 DE David E Maintenance TechGraphic Design, 51 - 200 employeesUsed the software for: More than 2 years. “The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email clients.“ April 30, 2026 SR Samm R Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation.“ June 15, 2026 JV Jordan V Sales SpecialistComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook.“ May 26, 2026 ## Showing most helpful reviews Showing 1-25 of 2528 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark B. Manager Retail Used the software for: 2+ years ### "Steep learning curve, then years of dependability" August 16, 2026 4.0 Outlook is the tool I keep coming back to for serious email volume. Once it's configured, the combination of rules, a calendar that talks to the mail, and scheduling across a whole organization is hard to replicate elsewhere. Pros Outlook handles email and calendar as one tool rather than two, and that's the whole point. I can see an invite, check my availability, and respond without leaving the message. It scales in a way lighter clients don't: rules, folders, categories, and search that actually holds up across years of mail and thousands of messages. Scheduling Assistant is the feature I'd miss most, showing everyone's free/busy in one grid so booking a meeting with six people takes a minute instead of a thread. Integration across the Microsoft stack is seamless; Teams meetings, shared calendars, Office attachments, and OneDrive all work without configuration. Offline access on the desktop app is reliable, and the mobile app is genuinely good. Cons There's a lot of it. The interface is dense and takes time to learn, and Microsoft has been running several versions at once; classic desktop, new Outlook, and web. These don't behave identically and creates real confusion about where a setting lives. The new Outlook is still missing features the old one had. It can be slow to start and heavy on resources with a large mailbox, and search occasionally decides not to find something you know is there, requiring an index rebuild. Review Source LA Lee A. Owner Marketing and Advertising Used the software for: 2+ years ### "Stress-Free Daily Email Management for Over 5 Years" August 27, 2026 5.0 My overall experience has been very positive. Outlook is my primary email service and I check it several times every day. It's a critical part of my daily routine. It's dependable, and I would recommend it for anyone who needs to maintain a simple, organized, and efficient workflow. Pros What I like most about Outlook is that it allows me to manage around 50 emails a day with no stress. I can easily pin important emails to the top of my inbox and save emails into custom categories. The search function works great... I can find old conversations using a simple keyword or the sender's "from" name. I'm able to attach documents, images, or Google Docs links with no problem. It feels like a complete system that I can count on. Cons While the core features are great, the spam filtering sometimes puzzles me, i.e. occasionally letting questionable emails through and sending obvious (to me) legitimate emails to the junk folder. Also, I have to adjust the screen view each time in order to maximize the screen area that I can see and work from. It's a minor issue (and not really necessary), but I choose to adjust it every time I use it. Alternatives considered [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Reason for choosing Microsoft Outlook I chose Microsoft Outlook because it's well-respected, has more features, is easier to access, and appears to be better structured. Plus, I can scale effortlessly as my needs grow. Outlook easily handles my daily influx of 50+ emails while keeping my workflow fast and organized. Review Source JG Joshua G. National Sales Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "WOULD NEVER USE IF IT WASN'T WORK FORCED." August 19, 2026 1.0 ABSOLUTELY HORRIFIC. it's been nothing short of horrible. Honestly they make apple look amazing and thats saying something since Apple is a money grabbing joke of a company. BBUT BILL GATES PEDO ASS DIDNT DO BETTER. Pros NO pros, system is convoluted. Emails get lost or don't load. Impossibly confusing and frustrating to operate. A HORRIBLE EMAIL SYSTEM. Cons SEE ABOVE!!!!!! Lazy, disfunctional, emails don't load, they don't send. Can't look up conversations cause it never works. The whole email is a joke and I would absolutely delete this if it wasn't WORK REQUIRED. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) COMPANY MADE ME AND I FUCKING HATE IT YOU ASSHOLES. Review Source WB William B. Technical Mentor and Program Facilitator Education Management Used the software for: 1-2 years ### "Outlook works great!" September 8, 2026 5.0 Very positive. It works really well for our business and we experience minimal errors. The Outlook app itself is easy to use and understand. Pros Message reactions and Teams integration are convenient, but the experience would be stronger with more visual customization and better native support for third-party meeting services like Zoom. Cons Outlook could offer a broader selection of themes and more flexible customization options. Support for third-party meeting platforms such as Zoom could also be smoother, especially when creating and managing meeting links directly from calendar invites. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft Outlook Microsoft offered not-for-profit pricing and made more sense for the business. Microsoft offers Microsoft Teams which Google does not. Lots of businesses we meet with use Zoom or Microsoft Teams. Review Source MA Md A. Research Assistant Higher Education Used the software for: 1-2 years ### "Sync well but need UI improvement " August 31, 2026 5.0 As, it comes free for me, I enjoy using it for all of my tasks, sharing files across devices. I have used the web version and it seems it is a bit laggy than the mobile version. Pros I use daily to sync my files between devices, computer and phones. It is very fast and the app syncs well enough. I got 5TB of storage with OneDrive Business from the institution. So far, I have not seen any problem while uploading or downloading. Cons I think, the app UI looks a bit choppy. Also, the download speed sometimes drops while dealing with large files, videos. Switched from [Total Drive](https://www.capterra.com/p/235741/Total-Drive/)[Google Drive](https://www.capterra.com/p/161425/Drive/) It came as a package from the institution I work in. Review Source Nikitha Y. AI Proposal Intern Computer Software Used the software for: 1-2 years ### "Reliable and easy-to-use email platform for professional communication" September 5, 2026 4.0 My overall experience with Microsoft Outlook has been positive. The Ease of Use makes it straightforward to manage emails, calendars, meetings, and professional communication. Access and Connectivity are useful when working across different devices, while Spam Filtering helps keep unwanted messages under control. Team Collaboration is supported through shared calendars, meetings, and email communication. Although there can occasionally be minor Bugs and Issues, they have not significantly affected my overall experience. Considering its communication and productivity features, I believe Outlook provides good Value for Money. Pros Microsoft Outlook is easy to use and provides good value for money for managing professional communication and email. Access and Connectivity are reliable, making it convenient to access emails and calendars across devices. Spam Filtering is also useful for reducing unwanted messages and keeping the inbox organized. The platform supports Team Collaboration through email, calendars, meetings, and shared communication, while its overall features make it practical for everyday professional work. Cons The inbox can become difficult to manage when there are large volumes of emails, notifications, and conversations. I have occasionally experienced minor bugs and issues such as synchronization delays or messages taking time to update across devices. The number of features and settings can also make some functions less intuitive for new users. I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect. Review Source KK Keith K. Field Operations Manager Facilities Services Used the software for: 2+ years ### "It gets the job done for client communication and scheduling." August 23, 2026 4.0 It handles what I need for running a small consulting practice, email, calendar, contacts all in one place. Not exciting, but it works reliably enough that I don't think about switching. The Microsoft ecosystem integration matters since most of my clients use it too, making scheduling and file sharing straightforward. Pros I rely on it every day for client emails and keeping track of my schedule. The calendar integration actually works pretty well, especially when I'm juggling a bunch of client meetings in a single week. Plus, the search feature makes it easy to dig up old threads whenever a client brings up something from months ago. The mobile app keeps me in the loop, too, I use it whenever I'm out meeting clients or just working from home for the day. Cons The interface feels cluttered sometimes when I'm trying to quickly fire off responses between client calls. Rules and filters take more clicks than they should to set up. Storage limits have forced me to archive older client emails more than once, which is annoying when I need that history. Review Source Vicky S. Estimator Construction Used the software for: 2+ years ### "Microsoft Review " August 21, 2026 5.0 Its been pleasant, no complaints. We use as a main point of communication between our staff, our general contractors. etc. Pros Category color coding. i like that our team is able to mark an email a specific color to organize emails. Cons Random updates and closing out. I will be working and all of a sudden my email will close out randomly. I lose my train of thought. Review Source LAKSHMI V. BA Non-Profit Organization Management Used the software for: 1-2 years ### "Best for Organization but Too Complicated and Slow" September 8, 2026 4.0 Pros It connects seamlessly with Microsoft 365. Shared calendars sync instantly across teams. Managing meetings is incredibly efficient.Data is heavily protected against phishing. Built-in encryption keeps communications private. Cons The desktop application feels incredibly overwhelming. Navigating nested menus takes time. Visual elements look dated.Configuring advanced rules requires extensive training. Casual users struggle with the interface. Mastery takes significant time. Review Source Dominique C. Registered Behavioral Technician E-Learning Used the software for: 6-12 months ### "Outlook software" September 4, 2026 4.0 My overall experience is that it is easy to use, it’s a great alternative to use if other softwares aren’t accessible. Pros What I like most about Microsoft Outlook is that it is user friendly, the access to the software is easy to use. Cons What I least like about the software it logs you out of your profile at times. That is one thing that I’ve experienced. Review Source SR Samm R. Office Finance Manager Insurance Used the software for: 2+ years ### "Outlook: Day-to-Day Business Review" June 15, 2026 5.0 Overall, Outlook is critical tool for our business as it provides reliable e-mail, calendar and contact management while supporting team collaboration through shared calendars. The customization options and accessibility allow our users to work in a way that best suits their needs. While generally dependable and secure, Outlook is a great way to ensure cyber security. The main challenge is the learning curve for new users and occasional performance issues with larger mailboxes. Pros Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management. E-Mailing is a must in our workplace and helps to promote collaboration within the team. In addition, we utilize shared calendars which is a must to keeping the entire team in the loop. The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences. Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation. Outlook is easy to access and connects quite easily; we do not often experience bugs or issues and when we do, they are often repaired or fixed quickly. Microsoft applications, including Outlook, have strong security features which ensures great filtering of junk/spam e-mails and ensures cyber safety. Cons When new employees join, they can sometimes find Outlook overwhelming because of the number of features. Furthermore, those with large mailboxes do experience performance issues, especially when searching for specific e-mails. The largest con would be that when Microsoft does perform updates, settings and workflows can often be change or be disrupted. For example: the new Outlook replaced Quick Parts with My Templates. While My Templates is a great feature, it does not function the same way Quick Parts does and therefore interrupted certain workflows within our business. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) The integration between Outlook and other Microsoft tool, such as Excel, was paramount to our business. Furthermore, Microsoft products are most commonly used which ensured ease between our clients and our business. Review Source Bruno M. IT Marketing Intern Education Management Used the software for: 1-2 years ### "An incredible mail and personal information management application" July 23, 2026 5.0 Nevertheless, I can say that my experience with this software was good, and I genuinely liked working with it. I can say that it significantly facilitated our work and allowed us to communicate with other companies seamlessly. I believe that this product has a lot of potential and can be successfully integrated into the work of various organisations. Therefore, I would recommend this software to other companies. Pros I had the opportunity to use Microsoft Outlook when I worked as an IT Marketing Intern for Traveledex. I can say that I genuinely liked it for various reasons. Firstly, it has a very advanced email management solution that allows you to sort and categorise your messages according to your Folders, Categories, Flags, Rules, and Filters. Another interesting feature is that it has an integrated calendar where you can plan your meetings, schedule appointments, set reminders for important events, and share your schedule with colleagues to set up meetings. Besides, I discovered that you can easily operate Microsoft Word, Excel, PowerPoint, OneDrive, and Teams with this application. Cons However, I understand that this software has some significant disadvantages. Firstly, it can be overwhelming for someone who has never used it because of its complexity and excessive number of features. Secondly, you need to pay for an Office 365 subscription to use it for business purposes. Thirdly, it is a resource-intensive program that requires you to have a powerful PC with sufficient RAM, CPU, and hard drive space. Another downside is that if you have many emails and attachments stored in your Outlook folder, it will work more slowly on your computer, especially if you are using a desktop version of the application. Moreover, it is highly dependent on the stability of your internet connection and has limited offline functionality. Lastly, the setup process can be complicated for some people if they have multiple email accounts or problems with the Exchange server. Review Source Casey J. Sale Representative Consumer Goods Used the software for: 2+ years ### "A Reliable Tool for Workplace Communication and Organization" July 30, 2026 5.0 My overall experience with Microsoft Outlook has been positive. It is a dependable communication and scheduling tool that helps keep emails, meetings, and tasks organized. Its integration with Microsoft 365 makes it especially useful for workplace productivity. Pros Microsoft Outlook is a reliable tool for managing emails, calendars, contacts, and scheduling. I like that it keeps communication organized, integrates well with other Microsoft applications, and makes it easy to manage appointments and tasks. Cons Outlook can become overwhelming when managing a large number of emails, and some advanced features may take time to learn. Search and organization tools can also require customization to work best for individual needs. Review Source Sven S. Director Real Estate Used the software for: 2+ years ### "Powerful, Reliable, and Great for Professional Email Management" April 11, 2026 5.0 I have been using Microsoft Outlook for a long time and find it to be a very dependable and feature-rich email client. It is especially useful in a professional environment because it combines email, calendar, contacts, and task management in one place. The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages. Outlook is a strong choice for anyone who needs a practical and well-integrated communication tool for work. Pros Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration. It makes it easy to manage multiple email accounts and keep track of meetings, appointments, and tasks without switching between different tools. The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users. Cons One downside is that Outlook can feel a bit complex at first, especially for users who only need a simple email program. The interface may seem crowded because of the many available features, and some advanced settings take time to learn. It can also feel heavier than lighter email clients, particularly on older devices or when working with large mailboxes. Review Source kA khyan A. SDR Computer Software Used the software for: 2+ years ### "Reliable Backbone for Daily Sales Operations" April 14, 2026 4.0 Overall, it’s been a consistently reliable SaaS tool that forms part of the daily operating rhythm. As an SDR, I mainly use it for meeting reminders, Teams calls, SME notes, and linking activity back into CRM systems like HubSpot. It’s not a flashy platform, but it doesn’t need to be. It’s dependable, well-integrated, and keeps everything connected across devices and teams. That reliability is what makes it valuable in a high-volume sales environment. From a SaaS stack perspective, it delivers strong value—especially when you consider how tightly it works with the rest of the Microsoft ecosystem. It helps keep the day structured without adding extra complexity. Overall, it’s a steady, well-built tool that does its job quietly in the background, which is exactly what you want when you’re focused on hitting pipeline and meeting targets. Pros From a SaaS perspective, the biggest win is how well it just fits into the broader Microsoft ecosystem. It plays nicely with Teams and other tools, which makes meeting scheduling, reminders, and collaboration pretty seamless day to day. For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver. Ease of use is another strong point. Once you’re across it, it’s straightforward—book a meeting, send a note, set a reminder, move on. It doesn’t get in your way when you’re trying to move quickly. Access and connectivity are also solid. Whether you’re on desktop, mobile, or browser, it stays in sync and keeps things consistent. That’s important when you’re switching between calls, CRM updates, and meetings all day. On value for money, it stacks up well, particularly as part of the broader Microsoft 365 suite. You’re not just paying for email—you’re getting a full comms and productivity layer that integrates across the business. Spam filtering does a decent job overall. It keeps the inbox fairly clean without needing constant manual cleanup, which helps keep focus on actual pipeline work rather than noise. Cons It’s a bit of a mixed bag when it comes to ease of use at scale. While the basics are simple, the interface can feel a bit cluttered when you’re dealing with high email volume and multiple calendars. It’s functional, just not always the smoothest experience. On bugs and issues, it’s generally stable, but you do get the occasional sync lag or calendar glitch. Nothing major, but noticeable when you’re relying on it heavily throughout the day. Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than hands-on support. Spam filtering, while good, isn’t bulletproof. A few things slip through, and occasionally something relevant gets caught in the wrong place, so you still need to keep an eye on it. Review Source Bongi N. Financial Manager Accounting Used the software for: 2+ years ### "Great Calendar and E-Mail Management Tool" April 25, 2026 4.0 I have had an overall good experience with Outlook, I find it easy to use and the integration with other Microsoft and external software makes life easy. Managing appointments and managing tasks has greatly assisted me with increased productivity. Pros I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like Adobe. The fact that I can have many features in one place such as an e-mail address, calendar and to do lists is very impressive. Cons The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact or similar results. Review Source sK sam K. Projects Manager Food Production Used the software for: 2+ years ### "Our Companies Preferred Work Email " March 4, 2026 5.0 Outlook is our preferred email for the business. Historically we have used others but this has been a staple for at least 5 years. The calendar is essential and setting up signatures for different users and out of office messages save a lot of time. Pros We use this everyday and have personal work emails. The lead team regularly will invite each other to meetings or share what is going on and upcoming events using the calendar. Over time your emails recieve more and more spam but I have found outlook very good at putting this straight into junk before hitting my actual inbox. The desktop version of outlook ios brilliant to both look at and use and there is a large amount of areas that can be customised, so much so that using the default work email is a completely different experience to my own work email. We have never had any issues with bugs and have always been able to access our emails. Cons There is a lot of customisation, which is great to some degree, but at the same time I need to use three different email addresses per day. Two of these are shared with other members of staff. When these get customised by the team in a different way from my own I do really struggle to go from one to another. I am aware, however that this is most likely my issue., but it is an issue to me so worth noting. If I'm covering for a week off I ofrten change the settings back to that of my own Review Source jane F. Customer Service Representative Insurance Used the software for: 2+ years ### "Simple, Reliable, and All-in-One" January 30, 2026 5.0 Overall, Outlook is solid, easy to manage emails and calendars in one place, reliable, and works well with other Microsoft apps. Pros I really like how Outlook combines email, calendar, and tasks in one place. It’s easy to organize messages, find what I need with the search, and it works smoothly with other Microsoft apps like Teams and OneDrive Cons Outlook can feel a bit cluttered at times, and it slows down with really big inboxes. Some features aren’t very customizable, which can be frustrating. Review Source VR Verified Reviewer Owner Consumer Goods Used the software for: 2+ years ### "Outlook Gets a Bad Rap But They Know How to Do Email" March 8, 2026 4.0 Generally good. I like it better than Gmail and and think the email and calendar integration is better. Pros What I like most about Outlook is that it lets you sort messages by sender! This is huge because I can quickly go through messages by sender, collapse the ones I don't want to deal with and focus on the ones I do. No other email does this. Cons It feels a little bloated and the design is outdated. I wish they would give an option that isn't so busy and dense and makes the font bigger. Review Source VR Verified Reviewer App Developer Information Technology and Services Used the software for: 2+ years ### "Powerful Email, But Sometimes Overwhelming" January 28, 2026 4.0 Outlook is reliable and feature-rich for email and calendar, but can feel slow and complex, especially when managing many messages and settings. Pros I liked Outlook’s unified inbox, strong calendar integration, and reliable email organization—making scheduling, reminders, and communication easy across work and personal accounts. Cons Outlook can feel slow and cluttered, with complex settings and inconsistent search results, making it frustrating to manage many emails. Review Source Jhovanny A. Receptionist- New Client Liaison Law Practice Used the software for: 1-2 years ### "A Prince of Optimization" December 26, 2025 5.0 Overall my experience has been great. I have been able to effectively check mail, communicate, receive communication and integrate all of my vital work applications directly to Outlook. Pros My favorite feature of Outlook is its professional organization and optimization of mail. It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization. It is extremely simple, straightforward, easy to learn and administrable. As mentioned,: the real glory comes in office settings where communication between clients, paid services, coworkers and work is vital: Outlook achieves all these features and without the burden of financial or glitchy considerations. Cons My least favorite feature is its transition between applications. On my computer, it is great; on my phones, it can become quickly frustrating. I do understand that at times it needs a quick customization but is one con that I consider to be worth noting. Review Source DP Douglas P. Project Manager Construction Used the software for: 2+ years ### "Works great, but doesn't support SharePoint" April 24, 2026 4.0 I've been using it for work for about 20 years now. I've seen it evolve from a simple SMTP/POP to the client it is today. Pros The ability to organize my emails in a manner that works for me. The software is flexible enough that I can configure it to my liking. Cons It no longer works with our shared SharePoint calendars. This is a real frustration for us as the old version worked perfectly fine for everyone. The "new" Outlook does not support SharePoint. :-( Review Source DN David N. IT Operations Manager Computer Software Used the software for: 2+ years ### "Very good email/calendar client for businesses that use M365" April 30, 2026 5.0 If you're in the M365 suite of apps, Outlook is a great email and calendar client. The web app works better but the new outlook desktop app is very comparable in reliablity. There are still sync issues sometimes and when its bad, a full reinstall of the desktop app is required. Pros It's generally a very good and reliable known email client. Supports M365/Exchange the best but you can use it for other email service providers as well (Gmail or others). Available as a web application or desktop app for Windows and macOS. Great for email and calendar services. Integrates natively with everything else under the M365 suite. Cons It's gotten more confusing now with three different versions of Outlook (web, classic outlook, and new outlook). The web application appears to work the best and is the most reliable but a lot of users still prefer the desktop app and even worst some users won't move off of classic outlook. Outlook desktop is also know to have crashing/sync issues. Review Source KC Kevin C. Supply Chain Industrial Engineer Logistics and Supply Chain Used the software for: 2+ years ### "Outlook Review" May 18, 2026 5.0 My overall experience with Microsoft Outlook is very favorable. I enjoy using this product and interact with it daily. Pros What I like most about Microsoft Outlook is its organization. I can easily find my email, calendars and tasks. The emails can easily be formatted with subfolders. Outlook is integrated with Microsoft's other products Excel, Word and Powerpoint. I keep all of my calendar events in the Outlook calendar. I especially like the feature to add events that cover many days (also called a series). Cons I use this product every day. There is nothing about this product that I dislike or like the least. It is a very good product that satisfies my communication needs. Review Source BD Barrett D. Night Auditor Hospitality Used the software for: 2+ years ### "Microsoft Outlook is GREAT!" November 7, 2025 5.0 I thoroughly enjoy using Microsoft Outlook compared to other email providers. The layout is nice and organized which helps with efficiency. Plus, the organizing tools really helps with efficiency. The only issue I have is not receiving emails I have sent from my personal email. I am not sure if there is a further security option to allow emails from my personal email. Pros The main aspects I like most about Microsoft Outlook is the ease of use, the features provided, spam filtering and calendar integration. The layout of Outlook is very simple to learn and has a 'clean' look to it. I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes and this feature saves time. Since I use Outlook for work, I use the calendar provided which is a nice tool for task prioritization. Cons One aspect I noticed that I don't enjoy about Outlook: I will need to email my work email from my personal email and sometimes the emails will not reach my work email. I do have my personal email set in my contacts and waived the security option for it but some emails still won't go through. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.