# Page 22 | Microsoft Outlook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Microsoft Outlook the right Email Management solution for you? Explore 2426 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227138/Microsoft-Outlook/reviews

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Microsoft Outlook

4.5 (2426)

[View alternatives](https://www.capterra.com/p/227138/Microsoft-Outlook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 6th, 2026

# Page 22 - Reviews of Microsoft Outlook

## Showing most helpful reviews

Showing 526-550 of 2426 Reviews

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Reviewer's Role

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Frequency of Use

TA

Turan A.  
Admin  
Automotive  
Used the software for: 2+ years

### "Universal Mailbox MS Outlook"

April 23, 2023

5.0

Whether professional or non-professional, MS Outlook is much more than a mailbox that provides solutions by controlling all your processes. It is a professional software that compiles, collects and organizes all mails in the digital world. In addition to all these, it also has a structure that protects my data in the background that it does not see on the forehead. I can access my e-mails instantly from wherever I want, and I can manage automatic e-mails when I cannot access them. Thanks to the quick rules, I can group or share the work plan. Moreover, thanks to its powerful reminder and calendar, I can manage my current agenda. Backing up my data to portable media has never been faster. Plugins, files are very simple and easy with just drag and drop.

Pros

With its advanced interface design, easy adaptation and transition to use is great. Ability to manage all my emails online and offline. Online instant access from anywhere I want thanks to local or cloud-based mail storage. Combining many features such as my mail, contacts, calendars, groups in one place. While saving time, the protection of all my e-mails is guaranteed with MS security. Thanks to its simple and useful interface, you can experience a fast and easy adaptation process. It provides time and cost savings thanks to advanced search, folder, archiving technologies and drag and drop methods. Plus 100% user satisfaction. The rules you create, spam protections, blocking or flagging technology also offer you another universal solution. It is also a great solution when it works together with other MS technologies.

Cons

Basically I can't find any description for MS Outlook to write negatively. In fact, the problems experienced in the past are completely resolved every day, providing a new user experience. It quickly adapts itself to the developing world. We no longer experience the problems we experience especially in the swelling storage area.

Reason for choosing Microsoft Outlook

Microsoft Outlook has many different features apart from its similarities with other mail servers. Although it has the same features, there is not much software that can make processes faster.A strong security structureA quick and easy installationCloud-based professional softwareBeing connected with other MS products (OneNote, Teams etc.)Ability to make a quick archiveQuick rules creation filing structureHaving a fast search engineHaving a strong agenda and calendar sectionOnline and offline accessSpam protection Standard are some functions that it does and manages.

Review Source

RAT

Rudby Angelica T.  
Abogada  
Legal Services  
Used the software for: 2+ years

### "Excellent application, I recommend it."

April 25, 2023

5.0

I think it is a very complete application, it provides many work tools, very collaborative, easy to use, fast, efficient, I like it a lot.

Pros

I like Microsoft Outlook, because it is a tool that makes my work easier, it has many collaborative functions, I learn more about it every day, it is innovative, very practical and easy to use.

Cons

That the password recovery process is not very fast.

Review Source

Rutman L.  
Operations Manager  
Financial Services  
Used the software for: 2+ years

### "Best email manager"

July 7, 2023

5.0

i’ve been using outlook since it was hotmail, so I learned and evolved in email use with them, is the Best experience in email I have had ever

Pros

The Best of outlook is that you Can keep all your accounts Manager at the same time

Cons

Sometimes is a little hard to understand conversations in the phone app or the web app, it doesn’t happens when you use the desktop app

Review Source

KL

Kristan L.  
Architect Assistant  
Architecture & Planning  
Used the software for: 1-2 years

### "Outlook is the best email option"

April 25, 2023

4.0

Overall I am very happy with Outlook and get a lot of satisfaction from using it.

Pros

I like how in Outlook all my content comes together. I can easily invite people to meetings online and I can easily share files through onedrive and sharepoint.

Cons

The main issue is the email composition. It could have smarter features like predictive text that is found on Gmail and it could have better search functionality.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Because of a change of job.

Review Source

JN

Jae-Lin N.  
RN  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for emails"

May 23, 2024

5.0

Pros

Super easy to use and send emails, can be logged into more than one account and have them come as one singular inbox

Cons

constant logging in if im not on my app on my computer

Review Source

VR

Verified Reviewer  
Bachiller  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Descubre las ventajas de usar Microsoft Outlook en tu trabajo"

April 24, 2023

5.0

En general, Microsoft Outlook es una herramienta muy completa para la gestión del correo electrónico y la integración con otras funcionalidades como el calendario y la lista de tareas. Su capacidad de personalización y automatización me permite ahorrar tiempo en la gestión de correos, aunque su curva de aprendizaje puede resultar un poco empinada. Sin embargo, su precio puede resultar elevado en comparación con otras opciones disponibles en el mercado. En resumen, Microsoft Outlook sigue siendo una excelente opción para aquellos que buscamos una herramienta completa de gestión de correo electrónico y trabajo en entornos empresariales.

Pros

Microsoft Outlook permite gestionar varias cuentas de correo electrónico en un solo lugar. Además integra otras funcionalidades muy útiles como el calendario, la lista de tareas y los contactos, lo que la convierte en una herramienta muy completa para a gestión del trabajo diario Una de las ventajas de Microsoft Outlook es que ofrece funcionalidades de automatización que permiten ahorrar tiempo en la gestión de correos. Por ejemplo, se pueden crear reglas para que los correos de ciertos remitentes o con ciertas palabras clave se muevan automáticamente a determinadas carpetas.En resumen, Microsoft Outlook destaca por permitir la personalización de la apariencia y organización de la bandeja de entrada, lo que mejora la gestión de correos. Además, es muy utilizado en entornos empresariales, lo que permite una mejor integración con otras herramientas de trabajo. Aunque requiere una curva de aprendizaje, sus múltiples funcionalidades lo hacen una excelente opción para aquellos que buscan un programa completo de correo electrónico para la gestión diaria del trabajo.

Cons

Aunque Microsoft Outlook ofrece muchas ventajas, también presenta algunos inconvenientes. Por ejemplo, requiere una curva de aprendizaje para aprovechar todas sus funciones, lo que puede resultar frustrante para algunos usuarios. Además, su precio puede resultar costoso en comparación con otras opciones de correo electrónico disponibles en el mercado.Otro aspecto negativo es que la versión móvil de Microsoft Outlook no es tan completa como la versión de escritorio, lo que puede limitar la capacidad de trabajo en dispositivos móviles. A pesar de estos inconvenientes, Microsoft Outlook sigue siendo una herramienta muy útil para la gestión diaria del correo electrónico y la integración con otras herramientas de trabajo en entornos empresariales.

Review Source

AP

Abdou P.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Mon expérience avec Microsoft Outlook : des fonctionnalités utiles mais une interface encombrée"

April 24, 2023

4.0

D'un point de vue personnel, ma propre expérience d'utilisation de Microsoft Outlook a été plutôt positive. J'ai trouvé que l'interface utilisateur était claire et facile à naviguer, et que les fonctionnalités principales telles que l'envoi et la réception de courriers électroniques, la gestion des calendriers et des tâches étaient assez intuitives.De plus, j'ai apprécié la possibilité d'organiser les courriels en dossiers et de les trier par catégorie pour une meilleure gestion. Les fonctionnalités de recherche ont également été très utiles pour retrouver rapidement des courriels archivés ou perdus.Cependant, j'ai également rencontré quelques problèmes, tels que des lenteurs dans l'ouverture de l'application ou lors de la synchronisation de la boîte de réception. J'ai également eu quelques problèmes avec la fonctionnalité de planification de réunions, qui n'était pas toujours fiable en termes de synchronisation avec les calendriers des autres participants.

Pros

J'ai apprécié plusieurs aspects de Microsoft Outlook. Tout d'abord, j'ai trouvé que la fonction de messagerie était très facile à utiliser et à configurer, ce qui m'a permis de gérer efficacement mes e-mails professionnels. J'ai également apprécié la fonction de calendrier, qui m'a permis de planifier mes rendez-vous et mes réunions de manière organisée. En outre, la possibilité de personnaliser les paramètres de l'interface utilisateur a été très utile pour adapter Outlook à mes besoins spécifiques. Enfin, la fonction de synchronisation avec d'autres appareils et services a rendu l'utilisation de Outlook encore plus pratique.

Cons

J'ai constaté que les aspects les moins appréciés de Microsoft Outlook sont principalement liés à la complexité et à la lourdeur de l'interface utilisateur, ainsi qu'au manque de personnalisation des fonctionnalités. Par exemple, certains utilisateurs peuvent trouver difficile de naviguer dans l'interface pour trouver des fonctionnalités spécifiques, et la personnalisation des paramètres est souvent limitée. De plus, l'application peut être sujette à des bugs ou des problèmes de performance, en particulier lors de l'utilisation de grandes quantités de données ou de pièces jointes volumineuses.

Reason for choosing Microsoft Outlook

Microsoft Outlook dispose d'une forte sécurité et de fonctionnalités de protection de la vie privée, telles que la vérification de la protection contre les logiciels malveillants et la gestion des informations personnelles. Dans l'ensemble, Microsoft Outlook est un choix solide pour les utilisateurs professionnels qui ont besoin d'une solution de messagerie électronique robuste et fiable.

Review Source

Fazal Rahman T.  
Data Collection Officer  
Program Development  
Used the software for: 2+ years

### "Productivity with outlook "

April 25, 2023

5.0

I am used to outlook now, i like notification it gives me while receiving emails, so much easy platform with much productivity and positive affect while exchanging emails with different organizations.

Pros

Suggested replies, scheduling meetings and responses, things i’ve used most and am using while working. Attaching any file so easy.

Cons

I see nothing to like least about outlook. Its even nicer platform compare with similar products its not complex.

Reason for choosing Microsoft Outlook

I see no alternative with outlook in its own kind.

Review Source

VR

Verified Reviewer  
Commercial  
Information Technology and Services  
Used the software for: 2+ years

### "Un outil essentiel pour une entreprise."

November 15, 2023

5.0

J'utilise Outlook depuis plusieurs années. Je suis très satisfait. J'ai utilisé d'autres logiciels de messagerie plus compliqués. Outlook allie simplicité d'utilisation, rapidité et interface conviviale.

Pros

1) La simplicité d'utilisation. 2) La facilité d'installation. 3) Les envois d'invitation Outlook. 4) Le côté intuitif de la solution. 5) La gestion des agendas très pratique. 6) Les rappels de réunions.

Cons

1) Les mises à jour qui parfois modifient quelques points de l'interface. Nous devons changer un peu nos habitudes. 2) Certaines options sont difficiles à trouver. En touchant à tout, on peut vite tout détraquer. Pour remettre Outlook à la normale, c'est difficile.

Switched from

[Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/)

J'ai utilisé Lotus Notes dans le cadre d'une ancienne expérience professionnelle. En changeant de société, je suis passé à Outlook. J'ai pu accroître ma productivité.

Review Source

DT

Darren T.  
YouTuber  
Broadcast Media  
Used the software for: 2+ years

### "The Original Email System, but somewhat outdated."

June 30, 2023

4.0

Outlook works, it's what most of us are used to. However I have been using it less and less as other services offer faster, easy services.

Pros

Outlook is like old faithful. It has been there forever and served so many people well for decades. It set the inbox standard so most people will find the interface easy to understand.

Cons

Outlook looks, feels and is outdated now. It has fallen behind other options that have entered the market.

Review Source

IR

Iván R.  
Director Financiero  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Microsoft Outlook versatilidad y facilidad de manejo "

June 30, 2023

5.0

Es una gran herramienta para la gestión de correos, fácil de usar, dinámica y que nunca da problemas.

Pros

Me encanta la facilidad para buscar correos almacenados, las diferentes opciones de vista que te permite.También me gusta mucho el hecho de que se pueda sincronizar con el móvil y la tablet, de manera que pueda disponer de mis emails en todo momento disponibles desde cualquier dispositivo.

Cons

En ocasiones con alguna actualización la herramienta de búsqueda tengo la impresión que se des configura o resetea, y ya no es capaz de localizar emails ni contactos con la misma facilidad que antes de la actualización.

Review Source

AF

Anna F.  
Técnica de Relaciones Laborales  
Paper & Forest Products  
Used the software for: 2+ years

### "Outlook 2022"

October 17, 2022

4.0

Pros

El sistema de mensajería, archivo, respuestas automáticas y calendario. Recomiendo la aplicación del Office 365 ya que tiene más utilidades y se pueden vincular con otras aplicaciones de Office tales cómo TODO o Teams.

Cons

En la aplicación del Office 365 me gustaría poder gurardar un correo en carpetas propias de mi servidor o pc sin necesidad de imprimir en PDF y guardar el archivo pdf. En esta modalidad de Office también veo complicado el sistema de corrección de idioma.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Feels so old and clunky to use"

February 22, 2023

4.0

Like most people, I HAVE to use it, rather than choosing to use it. It feels old and awkward, like the people that created it don’t use it, otherwise they’d pull their hair our or fix the obvious floors.

Pros

It does connect well with other software and it does the job you need it for.

Cons

The awful search functionality and the usual awkward formatting issues that you get with all Microsoft software (delete/paste one thing and everything moves/gets destroyed like an earthquake has struck).

Review Source

HA

Herman A.  
Senior Officer  
Entertainment  
Used the software for: 2+ years

### "Microsoft Outlook Review"

July 3, 2023

5.0

My overall experience wit outlook has been awesome and still loving it

Pros

Its the core of business communication and collaborations.

Cons

Improve outlook application for macOS to be customized, especially on the unread and read emails, make the subject for read and unread email to be distinctive, e.g. bold on unread and regular on read.

Reason for choosing Microsoft Outlook

It was the most user friendly, secure and compatible to other collaboration tools

Review Source

Danilo M.  
Impiegato  
Information Technology and Services  
Used the software for: 2+ years

### "Ottimo prodotto ma a pagamento e non semplicissimo da utilizzare e soprattutto configurare"

September 22, 2022

4.0

Pros

Accesso diretto alle mail senza accedere via browser, una volta configurato diventa semplice inviare e ricevere le mail

Cons

Difficile configurazione, file otp di grandi dimensioni per farne copia di sicurezza

Review Source

VR

Verified Reviewer  
Communications Specialist  
Financial Services  
Used the software for: 2+ years

### "Outlook Helps Business Run Smooth"

September 8, 2022

5.0

Pros

I like how easy it is to organize messages.

Cons

I think the software could use a facelift for a better user experience.

Review Source

DN

Debbie N.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Microsoft Outlook from a Person who is not techie"

February 2, 2023

5.0

Problems Solved by Microsoft Outlook:1. Automates the process of sending and receiving emails.2. Helps users manage their contacts and tasks.3. Allows users to easily organize their emails into folders and categories.4. Offers a calendar for setting and managing appointments and meetings.5. Integrates with other Office products, like Word, PowerPoint, and Excel.6. Includes a range of security features to help protect against viruses, malware, and phishing attacks.Benefits of Using Microsoft Outlook:1. Easy to use and familiar interface.2. Streamlines communication between colleagues and teams.3. Enables users to quickly search through emails and attachments.4. Supports multiple email accounts, including those from third-party services.5. Offers a range of customization options to suit individual needs and preferences.6. Integrates with other Microsoft products and services, such as Skype and OneDrive.

Pros

Microsoft Outlook has a wide variety of pricing plans to suit different needs and budgets.Microsoft Outlook offers a range of features to suit different needs.Microsoft Outlook integrates with a variety of other Microsoft products, such as Office 365, providing a seamless experience for users.

Cons

Microsoft Outlook is not the most affordable service compared to other email clients.Some features, such as calendar and task management, are limited and may not suit users who need more advanced features.

Review Source

Eleanor L.  
Public Advisor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "good for backup"

February 15, 2024

4.0

It is very reliable and I use it as a back up and for functions where I want to keep distinct and separate work streams. It comes with my subscription which I think is good value

Pros

The platform is very stable and reliable. It comes within my standard subscription for the Microsoft package so I think it is reasonable value and I get updates whenever they are produced

Cons

Microsoft has its own way of doing things and sometimes gets in the way of how I want to arrange things

Reason for choosing Microsoft Outlook

I actually use gmail more than Microsoft, but I am finding Outlook increasingly useful for keeping seprate workstreams going

Review Source

Efraín B.  
Asistente Administrativo  
Computer Software  
Used the software for: 2+ years

### "Es un software básico que ayuda pero hay opciones mejores"

November 9, 2022

4.0

No es una buena experiencia, tampoco es mala, es una experiencia neutral, es un software que ayuda pero que es básico.

Pros

La organización de la conversación en los mails y su calendario.

Cons

Tarda mucho en cargar en cuanto a las búsquedas y se guinda mucho.

Review Source

GT

Gábor T.  
IT Business Analyst  
Automotive  
Used the software for: 2+ years

### "Outlook everywhere"

October 26, 2022

5.0

From user point of view: As an MS product is works well with others with the family. There are some rival out there, mostly Apple's solution, maybe HP's, yet the possibilities of Outlook, and with or without the 3rd party add-ons are very good. Comparing it to Word is has far less features, Excel table visualization or integration could be more featureful, yet this is an e-mailing sw. I have seen Outlook nearly at every company as you may get is for free e.g.: within a package of O365, or as an individual software with the Professional package. In the "Pros" you may see how Outlook can be the no. 1 sw. for you. Yes, there are rivals everywhere, yet for mailing, I find the Outlook to be the best.From admin point of view: With MS Exchange they are a superb combo, either you are using it On-premise or On-demand. Latter over the last 5 years, did have a huge development and became stable and now are the leaders, on-premise Infrastructure: For on-premise instances failover, correctly set loadbalancers, some easy white listing solution, backup methodology and mostly, a qualified staff is needed.For on-demand, some of these still needed, mostly the staff, some pains can be forgotten with the maintenance and the TCO is reduced.

Pros

Similar layout to other MS sw. you may already knowCan get response about mail deliveryFast, accurateCan embed files, pictureQuick action bar is customizableCustomizable settings"Works" offline tooLinks to files, web pages can be used wellCan mention name, delegate task, conduct marketing campaigns, even do polls

Cons

"Delivery" success often depends on other components, settingsSometimes does not save draft letter, nor automaticallyGeneral SPAM filtering could be in place, could be betterSearch options layout was better in the old versionsCalendar for other participants can act weirdLot of phishing can be made with it

Review Source

RH

Rosie H.  
Owner  
Design  
Used the software for: 2+ years

### "Our go to email App"

May 10, 2022

5.0

Overall the experience is great and our go to for checking my business emails as well adding our clients admin emails for their websites so we can have it all work from one system to make it easier to stay on top of any website issues as well as any critical updates etc that need to be done.

Pros

Setting up server based emails is simple and easy on outlook and unlike Gmail, their fetch rate is faster. We also get to determine for ourselves as a business what goes to spam and what stays in the inbox. It allows us to be in charge. We like the integrations with other software we use like Zoom and Calendly. Also mobile access is a plus for when we are on the run. Integration with Hub Spot is also very useful. We also like that we have a booking system in place that will allow us to schedule our free appointments.

Cons

The online browser version is different from the App and this is annoying. Once you get accustomed to the computer App the online browser based version seems clunky and inefficient. It would be great if we could get stats on our emails as well as if it auto added or asked if would like to add contacts that we email several times.

Review Source

VR

Verified Reviewer  
commerciante  
Apparel & Fashion  
Used the software for: 2+ years

### "Tutti c'è l'hanno pochi lo vogiono usare"

February 23, 2023

3.0

Software al di sotto della media che riesce ad esistere solo perchè sfrutta la posizione predominante di microsoft sul mercato.

Pros

Ho usato questo sotware perchè te lo ritrovi di default con l'installazione di windows, ma non amo niente in particolare.

Cons

Il fitlro antispam è molto inefficace, molte funzioni spesso e volentieri vanno in crash e per quanto riguarda le funzioni di collaborazione si fa fatica e trovare aziende e colleghi che usano la stessa piattaforma.

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Gmail](https://www.capterra.com/p/202338/Gmail/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Microsoft Outlook

Era già integrato nell'installazione del pc per cui è stato il primo che ho provato.

Switched from

[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)

pensavo che passando da linux a windows avrei avuto una piattaforma pienamente integrata nel sistema operativo e quindi più performante.

Review Source

VR

Verified Reviewer  
CISO  
Computer & Network Security  
Used the software for: 2+ years

### "Good Email, contact and calendar tool"

November 5, 2022

5.0

I use it every day overall is a powerful tool with tons of options used in conjunction wit Microsoft 365 it turns in imbatible couple.

Pros

It’s is a very well known product. It has a step learning curve compared with other tools but with a lot of features. Available in any platform or device and also with a strong and reliable web version (some features woks better on it).

Cons

It has a step learning curve, so if you want a simple email, contact and calendar management tool there’s a lot of different tools even free.Searching in Outlook is the worst experience I had in email tools, slow, not accurate, weird behavior…

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Microsoft Outlook

Security features in conjunction with M365 subscription.

Review Source

Joel M.  
Quality Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Microsoft Outlook is probably the best email client, it is easy and productive"

May 6, 2022

4.0

Microsoft Outlook is for me the best email client as it is very easy to find old emails, it has many filters and ways to organize all your emails and tasks and it has the calendar integrated. It is very easy to use and you can customize many features in the options section.

Pros

I did not realize how good Outlook was until I change to Gmail for professional purpose. Microsoft outlook shows a clean screen, it is easy to use, very intuitive and you can find almost everything you need very easily with its filter options. It has also many options to customize your experience.

Cons

People on my surrounding is very familiar with Gmail and having outlook means having another app just for email checking, but in a professional way, it's the best. Maybe the Gmail is more beautiful and they have more colours, but for professional use I think it's the best

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

In Gmail it is true that it is more beautiful, like with more colours and that people probably use it more for personal purposes, but Outlook has more features and for professional purposes is better because you have the information more organised and easy to work with filters.

Review Source

Ukeje A.  
Marketing Manager  
Entertainment  
Used the software for: 2+ years

### "Easiest and most professional work email package"

February 24, 2023

5.0

With Outlook, sending emails, scheduling and joining appointments, catching up on information, sending Office files and doing other administrative tasks is such a breeze. It contains all you need and much more functionalities that you might use once in a while. We did not need to jump onto a new app to create Polls for instance.

Pros

Outlook is extremely easy to use. The seamless integration with other Office products makes it a no brainer.

Cons

There are discrepancies between the web version, installed version and app version. The web and app version have new features like "react" for the messages. This is not in the installed version (or at least my install version"The mobile version has predictive text. This is not available on web and installed versionsThreads are also easier to read in the mobile and web versions.

Review Source

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