# Page 25 | Microsoft Outlook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Microsoft Outlook the right Email Management solution for you? Explore 2426 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227138/Microsoft-Outlook/reviews

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Microsoft Outlook

4.5 (2426)

[View alternatives](https://www.capterra.com/p/227138/Microsoft-Outlook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 6th, 2026

# Page 25 - Reviews of Microsoft Outlook

## Showing most helpful reviews

Showing 601-625 of 2426 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SF

Sandra F.  
Administrativa/Comercial de Banca  
Financial Services  
Used the software for: 2+ years

### "Sencilla para uso cotidiano "

February 24, 2023

3.0

Pros

Es simple y fácil de usar. Para el uso cotidiano es de gran utilidad. El correo filtra la importancia de los correos y muchos de ellos los manda a Spam. Además, la gestión de mensajes es segura y la aplicación es gratuita.

Cons

No hay plantillas predeterminadas para redactar los correos. Las herramientas de colaboración de Outlook son escasas y deberían mejorar para que se pueda utilizar también en el ámbito profesional.

Review Source

VR

Verified Reviewer  
Animal caretaker  
Fund-Raising  
Used the software for: 2+ years

### "I love outlook"

July 6, 2022

5.0

I haven't run into any problems myself, I can't say that I used all the available tools that it has to offer, but that doesn't mean that in a different scenario I wouldn't, If it was a big enough business I would use them all most likely.

Pros

It's very reliable, I've used Hotmail that changed to outlook now for a total of 25 years, and I've only had about 2 occasions that I can remember where they were in maintenance. I have worked in tech support and it's the most reliable email that I know next to Gmail., and they just keep making it better with the addition of tools that they have added.

Cons

Well just that when they switched to a different name I was a bit confused, I was already used to the old name, but other than that it's all good.

Reason for choosing Microsoft Outlook

It's the first email and email service that I've had since dialup, I've tried others but it's not the same.

Review Source

Leha B.  
Writer and Editor  
Writing and Editing  
Used the software for: 2+ years

### "Microsoft Outlook: The Best Workspace Manager "

November 26, 2022

5.0

My overall experience has been great with Microsoft Outlook, and I shall continue to use it in the future. I strongly recommend this app for all managers/team leaders out there who are looking for an easy-to-handle workspace for their team.

Pros

The best part about Microsoft Outlook is that it is user-friendly. One click and everything is sorted from sending emails to scheduling events/meetings. Sending multiple invites/emails, updating the common work calendar for the team, and dropping notifications/reminders on time so that no one misses out, has become so much easier with Outlook. Wholesome and cohesive communication is a must in a team of around 40 or more, and Outlook is just the app one needs in such cases.

Cons

The only downfall I faced was that the app does not compromise on bandwidth. You need a really strong and smooth flow of the internet, otherwise working on Microsoft Outlook was become really tricky. Other than this, the app is the best to work with!

Review Source

VR

Verified Reviewer  
Impiegato  
Information Technology and Services  
Used the software for: 2+ years

### "La mia esperienza con Microsoft Outlook "

June 30, 2023

4.0

Pros

Mi è piaciuta molto la possibilità di gestire le email per categorie, la visualizzazione delle email è sorprendente, numerosi filtri a disposizione per lavorare con facilità.

Cons

L'unica pecca negativa di Outlook secondo me è la necessità di installare tutto il pacchetto office obbligatoriamente, ma comunque conviene.

Review Source

VR

Verified Reviewer  
Director of Clinical Integration  
Hospital & Health Care  
Used the software for: 2+ years

### "A Highly Integrable Email Service"

September 30, 2022

5.0

Overall, my experience with microsoft outlook has been very positive. It is seamless, user friendly, and ubiquitous

Pros

It goes with out saying that everyone is familiar with microsoft outlook in one way or another. Its ubiquity made the user integration experience from our team seamless, and there was almost no learning curve. It has all the expected features of a robust emailing platform and is overall very effective.

Cons

The only recurring issue i've noticed is difficulty in email searching, particularly for specific attachments. When the attachment is embedded in an email string (particularly NOT the first or last email in that string), it often does not show up in the search results

Review Source

AP

Antonietta P.  
Project manager officer  
Information Technology and Services  
Used the software for: 2+ years

### "Facile da usare "

October 15, 2022

4.0

Pros

Il prodotto è facile da usare per le funzionalità di base. Possibile integrarlo con one note e tenere traccia dei task personali da portare a termine.

Cons

non da la possibilità di creare un gruppo preferiti, si può contrassegnare i messaggi ma senza poi categorizzarli per priorità Inoltre per la gestione dei calendari e degli inviti, non supporta l'utente mediante suggerimenti di slot disponibili tra più persone

Review Source

VR

Verified Reviewer  
Founder | Resume Writer  
Writing and Editing  
Used the software for: 2+ years

### "Outlook is a great business tool"

April 23, 2023

5.0

My overall experience has been great and I enjoy using this service for my business needs. I don't plan on switching any time soon.

Pros

Outlook has a tone of great features. One that that stands out, it the delayed delivery for emails. It allows me to schedule my emails to go out at a specific time so that I can plan ahead.The calendar feature is amazing. I like to schedule reminder for me to follow-up with clients or to complete tasks.

Cons

The one thing that I don't like about Outlook is that app version for my mobile device combines the email treads together rather than allowing them to show up as individual emails as the desktop app version does.

Reason for choosing Microsoft Outlook

I've used outlook for many years in work and school settings and I've always liked it.

Review Source

GF

Georgios F.  
Engineer  
Maritime  
Used the software for: 2+ years

### "Microsoft Outlook a daily and very useful tool for everybody."

February 15, 2024

5.0

I use Microsoft Outlook in daily basis. Is the best mail management program in the market. I have it in all my devices and I can use it everywhere very friendly in use and I suggest it to every proffesional.

Pros

Very easy to use, very friendly environment. Very useful the pinned mails tool. Best in the market mails management program. You can find it through app or through browser in every device pc,laptop,tablet and in every system iOS or Android.

Cons

If you comlete your storage you need to pay in order to have access in extra storage. Also when I send a mail I can understand if my mail send it or not but I cannot see if my mail is opened or not.I mean if the receiver read my mail.This one feature that I can do it with an external app but not included in the Microsoft Outlook.

Review Source

Samuel S.  
PC Doc  
Information Technology and Services  
Used the software for: 2+ years

### "Die Alternative zu Google"

November 21, 2023

3.0

Nützlich, aber nicht unbedingt nötig. Der einfache Workflow machts immer noch ansprechend. Dazu ist's praktisch Daten einfach direkt mit Office und Onedrive zu tauschen.

Pros

Ich kenne es von früher. Dazu brauchen Kunden es noch vereinzelt, da hilft es sich auf dem Laufenden zu halten.

Cons

Der Preis, die Fehleranfälligkeit und die ewige Updaterei - inklusive dem Spamfilter, der etwas schwerfällig scheint.

Reason for choosing Microsoft Outlook

Weil's sonst nicht viel Alternativen gibt.

Review Source

eB

erwan B.  
Promoteur des ventes  
Retail  
Used the software for: 2+ years

### "une qualité "MICROSOFT""

November 20, 2023

5.0

je suis très satisfait du fonctionnement de la messagerie. elle m'apporte tous les besoins nécessaires à mon travail

Pros

j'aime la fluidité de son interface, il est très facile de naviguer dans les différents items pour accéder à nos besoins.

Cons

étant simple utilisateur, je n'ai pas de reproches à faire concernant le fonctionnement de la messagerie

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

j'ai changé pour la fluidité de Microsoft outlook

Review Source

Fabiano A.  
Consulente IT  
Information Technology and Services  
Used the software for: 2+ years

### "Essenziale in un ecosistema Microsoft ma non solo"

February 1, 2023

5.0

Lo uso giornalmente a lavoro. Pensavo non fosse al pari di Gmail ma mi sono ricreduto. Lavoro in un ambiente molto Microsoft ma possiedo anche un Mac su cui però funziona egregiamente. Può capitare a volte che faccia le bizze nella ricerca ma come ho detto può essere dovuto alla quantità infinite di email che ricevo.

Pros

Possibilità di unire in un solo posto diversi account email. Diverse opzioni di visualizzazione per mettere io focus su quello che si preferisce.

Cons

A volte non riesco a cercare una mail anche utilizzando le parole chiavi corrette. Suppongo succeda per colpa della grossa mole di email che un account aziendale possiede. Magari non sempre riesce a cercare su tutte anche quelle più vecchie.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Più integrato con l’eco sistema che si è creato a lavoro.

Review Source

VR

Verified Reviewer  
ACCOUNT MANAGER  
Automotive  
Used the software for: 2+ years

### "A great tool for office needs. "

July 1, 2023

5.0

It is a great tool for the day to day activities, it helps keep track of emails, meetings and activities.

Pros

I like how you can keep track of your appointments and pending issues in the same place I read my day to day mails.

Cons

Sometimes it crashes and takes a while to restart.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Because of work policy

Review Source

DF

Damon F.  
Blogger  
Writing and Editing  
Used the software for: 1-2 years

### "My review of Microsoft Outlook "

October 8, 2022

5.0

Microsoft outlook is great and is honestly better for others than for me. If you are a large company I would definitely use it but as a small business I like Google better

Pros

It’s very easy to use and the archive features are awesome!!

Cons

The Google suite is just a tad better just because of the syncing ability is better on Google.

Review Source

Alexandru Cristian I.  
QA Engineer  
Internet  
Used the software for: 2+ years

### "Microsoft Outlook is one of the best corporate email clients"

July 18, 2022

5.0

My overall experience with Microsoft Outlook is a good one, being able to use the email client at its full potential, along with its integrations and adding.

Pros

I like the most the fact that I am able to create rules, install add ins, integrate the Outlook Calendar, see peoples calendars when creating meetings.

Cons

The UI could be a bit more modern and UI friendlier. Thank

Review Source

Natalia A.  
Independiente  
Retail  
Used the software for: 2+ years

### "Emails al instante"

October 14, 2022

5.0

Es un software vital, es de uso diario, permite que envíes información de forma inmediata con la documentación adjunta que requieras, puedes organizar tus emails en carpetas personalizadas para tener acceso a tu información de forma rápida y ágil, permite acceso a tus contactos, incluso a otras aplicaciones como skype para chat o reuniones, puedes organizar documentos tipo office como word, excel, etc. Es sin duda una herramienta muy completa que puedes utilizar en tu día a día para optimizar procesos de tu empresa o incluso situaciones personales.

Pros

¡El software te permite enviar y recibir correos al instante!, si requieres que te llegue una información de manera prioritaria o enviarla nada mejor que esta plataforma, además de permitir enviar archivos adjuntos de gran volumen, acceder a tus contactos, programar tus correos o incluso programar tu respuesta automática.

Cons

En ocasiones no reconoce correos validos y los envía a bandeja de spam.

Review Source

Jade G.  
Creative Director  
Design  
Used the software for: 2+ years

### "Its still one of the things Microsoft do best..."

November 28, 2023

5.0

Since launching my own small business, Office365 has been a product that offers consistent value, reliability and without crazy price gouging. I looked at Google originally but this has been worth every dollar spent since I started.

Pros

Microsoft Outlook for Mac no longer feels like the poor cousin - its a full-featured, stable and secure email management platform and as part of the Office365 suite its perfect in my small business scenario. I have very few issues with it, and I know I can rely on it to keep my business communications well-organised and consistent.

Cons

The HTML formatting for Mac is still a fraction hit and its, but it does emails and email management well.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Review Source

VR

Verified Reviewer  
CHEF SECTION APRES-VENTE  
Telecommunications  
Used the software for: 2+ years

### "Outlook experience"

October 11, 2023

4.0

Very good overall experience apart from a few negative points

Pros

Archiving Message automationMessage priority

Cons

Integrating corporate messaging systems with Outlook is too complicated

Review Source

MG

Maria G.  
Teacher assistant  
Education Management  
Used the software for: 1-2 years

### "Work eamil safety"

May 3, 2024

5.0

Pros

It is safe for me to use on my personal device. Inhave never had any issue with outlook when it came to my emails.

Cons

I honestly do not have a con at this time.

Review Source

TM

Thomas M.  
Elterncoach  
E-Learning  
Used the software for: 2+ years

### "Outlook - Das schweizer Taschenmesser und den E-Mail-Clients"

December 6, 2023

4.0

Summa summarum möchte ich auf Outlook echt nicht mehr verzichten.

Pros

Ich muss echt sagen, Microsoft Outlook hat mein E-Mail-Management total verändert! Es ist super praktisch, alle Mails an einem Ort zu haben. Was ich besonders mag, ist die einfache Handhabung – alles ist intuitiv und leicht zu finden. Die Suchfunktion ist ein echter Lebensretter, wenn ich nach alten E-Mails suche. Auch die Integration mit anderen Microsoft-Produkten ist top. Ich nutze es täglich und es hat meinen Arbeitsalltag echt erleichtert. Kann es nur weiterempfehlen!

Cons

Die Oberfläche wirkte zu Beginn überladen und nicht so intuitiv.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Apple Mail hatte nicht genügend Funktionen die mir Outlook bietet.

Review Source

Rachel W.  
Technical specialist  
Consumer Services  
Used the software for: 2+ years

### "Have a great experience with outlook"

December 10, 2023

4.0

I use Outlook daily for my work and school, Outlook sends work-related emails and I will reach my colleagues easily by using it. After started using Outlook I rarely took notes to write down some information that I wanted to save for the next day or future, I can just put all the information on the date I want and save it, and I will get reminded when the time comes.

Pros

These days I use Outlook as a major emailing platform at the workplace, I like how easy and organized it is. besides using it to send and receive email, it is the best platform to add events like setting up schedules and meetings or it can be anything plus it has a great feature that you can save as much information on each day's calendar as many as you want. The feature I also enjoy is that I can customize the interface by changing the color or background.

Cons

it is the perfect emailing platform course i use Gmail at the same time, not because Outlook has limited access but because my first account is that, and with some activities, Gmail is more convenient.

Review Source

VR

Verified Reviewer  
Riesgos  
Banking  
Used the software for: 2+ years

### "Mensajería a traves de Outlook"

November 4, 2022

5.0

Excelente experiencia, ha permitido a los miembros de la Organización mantener comunicaciones ágiles y oprtunas.

Pros

Las distintas funciones que permite gestionar de forma eficiente un correo.

Cons

El diseño que necesita una actualización acorde a las tendencias vigentes.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Para tener una plataforma de correos instalada en mi máquina.

Review Source

BH

Brian H.  
Escalation Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Outlook Tries to Do Everything, Succeeds at Some"

October 18, 2022

3.0

There are pros and cons to using the Outlook client. The experience could be more even all around, but until a competitor can actually make a dent in Microsoft's market share (doubtful), Outlook will help keep us in business with its cycle of working great and breaking out of nowhere.

Pros

When Outlook is working smoothly, it is the best email client available - not that much real competition exists. From contact management to real time monitoring, filtering, calendar management, and more, it tries to give users a LOT of functionality all at once. And it usually delivers.

Cons

There is no reason to continually add unrequested features to Outlook, to constantly change the layout, position of the search bar, etc. Expect some down time here and there when Microsoft breaks their own product and puts out an advisory. It is far from perfect, and Microsoft could really benefit from simply working on making the core experience function more smoothly. Example: instead of throwing an error about the OST / information store and closing on a users' computer, maybe provide some guidance or attempt a self-fix. The amount of time we spend as a MSP fixing Outlook issues can be staggering at times.

Review Source

VR

Verified Reviewer  
Sr procurement specialist  
Food & Beverages  
Used the software for: 2+ years

### "Essential "

February 25, 2022

4.0

It helps me get through my workday very well and helps me stay organized. Overall positive experience except when it reaches max storage. Storage could be bigger considering how many emails I send a day.

Pros

I love the search feAture of this software. I get about 60-80 emails a day so it is easy for important emails to get buried. Search function helps me find these emails and all conversations related to it. I pretty much use the search feature over 10x a day. Sometimes it does not work as it is specific to what you enter but most of the time I am able to find what I need. outlook would be useless without search.

Cons

i don’t like how the toolbar minimizes when you don’t use full screen for outlook. I often use the tool bar but sometimes I need to split my screen and when I do that I lose half the toolbar. I would also prefer larger memory space.

Review Source

VR

Verified Reviewer  
Software Engineer  
Retail  
Used the software for: 2+ years

### "Defacto For Corporate Email System"

February 15, 2024

4.0

It's a solid email platform and integrates easily with MS 365 platform.

Pros

It's familiar and easy to navigate with solid filtering functionality.

Cons

The new Outlook has some bugs. Traditional view is what I like. As long as performance is good then so am I.

Review Source

JD

Jordan D.  
Head of IT Infrastructure  
Retail  
Used the software for: 2+ years

### "Great Product, but could be more stable"

August 26, 2020

4.0

Outlook is a great product and becoming more so all the time. It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately. The Shared Mailbox experience could be improved, it is common to see Outlook become non-responsive when switching between shared mailboxes, even on high end computers and gigabit internet. The features and ease of use are really what make Outlook great.

Pros

\* Constantly Evolving Powerhouse of features and functionality \* Dark Theme = love \* Focused Mailbox \* AI Driven daily summary driven by Cortana \* Hundreds of App integrations via Marketplace or 3rd party \* Robust Rule and Tagging/categorization ability \* Quick Steps help apply multiple actions to messages \* Scheduling of messages \* Devloper and customize templates \* Visual Basic advanced development \* Shared Mailboxes \* Group Mailboxes (Channels) that allow team collaboration and follow up \* Favorite your inbox and often accessed folders \* Team, Planner, and Personal Calendar all in a single overlayed view \* Scheduling and Meeting assistance \* Tasks, Contacts, and Sticky notes \* Search emails using filters and key phrases

Cons

\* Microsoft's new release and development schedule is great for the addition of new and useful tools but is causing stability issues. It is common to have to repair Outlook and Office applications after a feature update. \* Adding shared mailboxes often causes Outlook to run slowly. \* Some serious optimizations are needed in the sync process to prevent Outlook hanging. I have to disable Downloading of Shared mailboxes, which is enable by default, on every computer Outlook is installed on

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Front](https://www.capterra.com/p/132901/Front/)

Reason for choosing Microsoft Outlook

Power and Features. If Microsoft can optimize and add easier to use collaboration functionality we will continue to use Outlook indefinitely.

Review Source

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