# Page 27 | Microsoft Outlook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 27 - Is Microsoft Outlook the right Email Management solution for you? Explore 2426 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227138/Microsoft-Outlook/reviews --- Microsoft Outlook 4.5 (2426) [View alternatives](https://www.capterra.com/p/227138/Microsoft-Outlook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 27 - Reviews of Microsoft Outlook ## Showing most helpful reviews Showing 651-675 of 2426 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CZ Cristian Z. Tecnico Consumer Electronics Used the software for: 2+ years ### "Microsoft Outlook organiza y optimiza tu comunicación" January 30, 2023 5.0 En general, encuentro que usar Outlook es útil y eficiente para organizar mi correo y tareas, pero a veces puede ser un poco difícil de usar al principio. A algunos les parece lento, pero les gusta su seguridad y privacidad. En general, es una buena opción para aquellos que buscan una herramienta organizativa avanzada. Pros Lo que más me gusta de Outlook es que les permite tener los correos y tareas bien organizadas, y que se puede acceder a ellos desde cualquier lugar. Además, permite automatizar cómo manejar sus correos y es fácil de usar y personalizar. También es un añadido que es seguro y protege su privacidad. Cons A veces puede sentirse un poco pesado y lento, especialmente en ordenadores más antiguos. Review Source JJ Jason J. Used the software for: 2+ years ### "Probably the best email tool out there, if you are tech savvy enough to use it." December 7, 2018 4.0 Pros Microsoft Outlook is full of far more features than most email clients. I really like being able to set automatic replies when I am away from work. I like the number of plugins compatible with Outlook. If you have a Microsoft Exchange inbox, Outlook makes it very easy to set up your email, without having to deal with POP/IMAP settings. The ability to share contact groups among other employees comes in very handy. Most importantly, at least for our company, it can store an extremely large amount of emails before causing the software to become unstable. Cons Outlook is not without its problems. It tends to be filled with randomly occurring bugs. I often have to use the inbox repair tool provided by Outlook for our employees. Some are caused by overwhelming amounts of emails being stored offline, which is understandable. Often, however, other bugs appear randomly. Sometimes Outlook is just suddenly unable to start, despite not having to load a large amount of data and requires the use of the inbox repair tool. Most recently I was unable to make an employee's laptop able to send emails until I downgraded him from Outlook 2016 to 2013. The support for problems such as these is very poor. Asking questions on the Microsoft forum often results in a generic list of things to try that any IT Manager would have already thought to try. One last point of criticism is Outlook's handling of POP3 protocol. Many users who were originally connected to Outlook via POP3 noticed their emails would come in bunches, rather than right after they were sent. It's hard to say how much of that is Outlook's fault, but certainly if you are choosing to use Outlook, I would recommend IMAP and Exchange over POP3. Overall, Outlook is a terrific tool, but it would be greatly improved if Microsoft took more time to address its bugs as well as provide better support to their customers. Review Source VR Verified Reviewer Medical recorder Hospital & Health Care Used the software for: 2+ years ### "Like outlook" April 30, 2024 4.0 I like it but can you put a priority feature in mobile app Pros I like that feature show high or low priority Cons The feature of priority is not present in mobile app Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/)[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) I use them interchangeabily depending with the case. Review Source Adalberto Maria B. Libero professionista Translation and Localization Used the software for: I used a free trial ### "Software indispensabile per il mio lavoro" September 11, 2023 5.0 Pros Microsoft Word è, senza dubbio, uno dei migliori software di elaborazione testi disponibili sul mercato. Lo uso regolarmente per il lavoro e per scopi personali, e non smette mai di sorprendermi con la sua versatilità e le sue funzionalità avanzate.Una delle cose che apprezzo di più in Microsoft Word è la sua interfaccia utente intuitiva. È facile da usare anche per chi non ha una grande esperienza con i computer. La barra degli strumenti è ben organizzata e offre accesso rapido a tutte le funzioni essenziali, come il formattazione del testo, la correzione grammaticale e ortografica e la gestione dei documenti.Una delle caratteristiche eccezionali di Word è il suo controllo ortografico e grammaticale avanzato. Mi ha aiutato a migliorare la qualità dei miei documenti, segnalando errori e suggerendo correzioni. Questo è particolarmente utile per il lavoro professionale in cui la precisione è fondamentale. Cons Non ho mai riscontrato nessun incoveniente ed inoltre, la vasta gamma di modelli predefiniti mi ha aiutato a risparmiare tempo nella creazione di documenti come lettere, curriculum e presentazioni. La possibilità di personalizzare questi modelli è un vantaggio significativo.Infine, Microsoft Word è compatibile con una varietà di dispositivi e piattaforme, il che significa che posso accedere ai miei documenti da qualsiasi luogo e dispositivo connesso a Internet. Review Source Matteo T. COO Machinery Used the software for: 2+ years ### "Gestione posta elettronica Microsoft" October 31, 2022 5.0 Uso quotidianamente Outlook per la gestione della posta elettronica lavorativa. Preferisco usare l’interfaccia web per non appesantirmi di dati in locale. Apprezzo moltissimo la possibilità di non segnare automaticamente un messaggio come già letto, funzionalità che ad oggi non è ancora stata introdotta in Apple Mail (grave lacuna). Pros Il software è estremamente maturo e pertanto molto completo. Ha l’indiscusso vantaggio di essere integrato a Microsoft 365 e pertanto in agenda è possibile gestire nativamente i meeting Microsoft Teams. Cons L’unico neo, con il quale fatico ancora a convivere, è la mancata integrazione di Microsoft Outlook con la rubrica locale. Uso Outlook su iPhone e iPad e il software non riconosce gli indirizzi di posta elettronica dei miei contatti, obbligandomi a doverli reinserire su Outlook al primo utilizzo. Switched from [Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/) Siamo passati da Zimbra ad Outlook quando l’azienda ha deciso di passare a Microsoft 365. Review Source RP Rebeca P. Head of Publisher Success EMEA Marketing and Advertising Used the software for: 2+ years ### "ágil herramienta para la gestión de correos a nivel laboral " December 23, 2022 4.0 Opción segura y estable para comunicación interna y externa de una compañía Pros la sincronización con teams, la agilidad de apertura, la conexión con calendario, OOO sencillo y personalizable, la opción de firma con imagen en mobile Cons se me queda corta la app mobile, tarda mucho en abrir y en sincronizar con la app de escritorio Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Profesionalidad Review Source JG Jennifer G. Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Critical software for daily work, opportunities for improvement or implementing work arounds" July 6, 2023 3.0 Pros The features that are most important and impactful for daily work include email management and communication. At its core, Outlook is able to achieve this and is considered a critical software for my role and our organization. I am able to send, reply, forward, and overall communication via email. I am also able to manage my inbox and subfolders.Outlook is relatively easy to use but there are some nuances that a new beginner would not be familiar with. Additionally, there are newer features that require more learning.Outlook integrates well with existing business processes and systems. Cons The search functionality could be significantly improved. I've never had good experience when trying to go back and search for a previous email. Typically, the default search shows way too much, including things that aren't relevant. And then when filtering down within the search, it does not show enough to aid in finding what I was looking for.I utilize the delay sending feature and it has been difficult to use. I've experienced some issues previously. It will not release emails related to appointment responses, which results in confusion and additional manual steps. Review Source SS Silvana S. Ventas Food & Beverages Used the software for: 2+ years ### "Microsoft Outlook una herramienta indispensable para tu negocio" October 28, 2022 5.0 Es y¿una herramienta esencial para el manejo de mi empresa, ya que los usamos a diario y es complemento perfecto con el resto de mis herramientas de manejo que presenta Microsoft. Me encanta Pros Lo fácil que es de usar, como de implementar y se complementa perfectamente con el resto de mis herramientas de Microsoft para el manejo de mi empresa Cons Quizás podría ser algo más lento que otros servicios pero en resumen a mi me funciona perfecto Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing Microsoft Outlook Por la calidad del producto, además del respaldo del servicio a clientes y la categoría que tiene la marca Review Source LB Laura B. First Impressions Director Religious Institutions Used the software for: 2+ years ### "Pleasantly surprised! " November 9, 2022 5.0 We use Outlook exclusively and coming from a company that didn't use Outlook, I was skeptical. I'd heard that Outlook was difficult to use, however, that was proven wrong. Using Outlook has been a positive experience and I wouldn't go back! Pros Honestly, there are many things I like about this software, but I will try to narrow it down to what I like the most, difficult, but here goes. I like the layout feature. On any given day I can have numerous meetings and emails, and sometimes those meetings change location/topic and I'm notified of those changes via email. The fact that I can view my calendar and emails makes it easy to have the details I need so I don't miss the communication and I can be where I need to be. I also like the 'Notes' and 'To Do' features. I can do a brain dump and know that it's all in the same area, I don't need another application. Pinning/flagging/ and rating the priority of emails makes organization simple and ensures the higher priority items are upfront so I don't miss them. Lastly, the option to have a video meeting when creating a calendar meeting is a win! I don't have to move from one application to another and risk missing details. It's all right there! Basically, the fact that all I need is in one place ensures my time is used effectively and efficiently and that is a WIN! Cons This is hard to say because I don't know how the back end of things works, that's why we have a tech team, but I've run into trouble when trying to log into my work email on a personal device (phone, computer). The layers of security are great for safety, but it's a pain when I can't get in touch with the tech administrator to give me the access code to log in. I appreciate the security aspect, but it makes the ease of use a bit more difficult initially. Review Source AS Aby S. Student Legal Services Used the software for: 2+ years ### "Contacting your visiting emails making history in outlook" November 5, 2022 5.0 I find outlook is an amazing innovation we can never replace in our daily assignments. It always kept improving emailing your contacts making history in these live journals. Pros I always loved mass mailing my clients where every content is specific for each new messages I can reference with a simple acknowledgement. Outlook always knew where my mailbox must be without an empty calendar. Daily I am reminded knowing each message has its special relevance where your contacts are never exploited if there is a data breach ever occurred. My daily task assign spreading this joy introducing new elements I find with Microsoft Outlook for advanced reports and additional dashboards managing each category with definite identities. Cons I always loved customizing my outlook and I can do more if a single amazing security can wake it up wherever I can contribute for making your daily rewards play by the cloud rules. This is a thankful strategy I find Microsoft Outlook 365 has recorded in an always alive online task tracking security for such secure credentials. Review Source RN Ramesh N. Software QA EngineertSoftware QA Engineer Financial Services Used the software for: 2+ years ### "Microsoft Outlook has the right tools for managing calendar, contacts, and tasks." April 28, 2024 5.0 Overall I am satisfied with Microsoft Outlook. IT can do better in adding features like other mail apps such as Google Gmail and make it better to use. Pros Very good and easy to manage calendar, contacts, and tasks. It offers all customization to suit your time and task management. With browser-based email and desktop email software, it is a good tool for anyone on the go or in the office. It has many plugins that easily integrate with 3rd party software such as Zoom. MS Teams and many more. Cons It lacks a consolidated inbox for multiple accounts, so if you're using numerous accounts, you'll need to hop between different inbox displays to view all of your emails. Outlook for Windows loads slowly (splash screen animation) and uses more RAM compared to other faster and lighter Mail apps. Review Source CH Corey H. Admin Information Technology and Services Used the software for: 2+ years ### "Outlook the app we all wanted to stay the same" September 12, 2023 3.0 I use and manage Outlook for several clients and MS changes it the interface way too often and clients cannot find buttons that used to be in the same place for years but someone at MS decides to move it - leave it alone please! Pros It is a decent email app in that it lets you receive and send emails Cons Now way to save your customizations and everyone has their own setup - would be great if this was something that could be saved and imported when a new profile is needed to be created because the old one corrupted! Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft Outlook I didn't...but my clients have no choice in many situations and setups Review Source GM GASTON M. Auxiliar Administrativo Contable Accounting Used the software for: 2+ years ### "Genial Programa informático gestor de correos electrónicos." November 20, 2023 4.0 Microsoft Outlook es mi escogido para gestionar mis correos electrónicos tanto los profesionales como los personales. Lo recomiendo ampliamente! Pros Me encanta, muy fácil de usar y confiable. Cons Ninguna hasta ahora. Es muy bueno cumple con todo lo que necesito. Review Source Christina C. Marketing Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "With Microsoft Outlook we receive our emails safely and professionally" May 7, 2022 5.0 My favorite feature of this program is the ability to automatically send meeting invitations to recently deleted folders and then retrieve them if necessary. I like this function since the inbox folder can only hold critical emails, and they aren't being forwarded to that folder. I enjoy being able to check other people's schedules so I can set up meetings and, if necessary, communicate with them directly. I enjoy the ease with which folders and emails can be established and organized. Pros My favorite feature of this program is the ability to automatically send meeting invitations to recently deleted folders and then retrieve them if necessary. I like this function since the inbox folder can only hold critical emails, and they aren't being forwarded to that folder. I enjoy being able to check other people's schedules so I can set up meetings and, if necessary, communicate with them directly. I enjoy the ease with which folders and emails can be established and organized. Cons Since there are so many features and connections, it might be a bit overwhelming to find out what each one does. You'll ultimately get the hang of it with a little tinkering. I'm still prone to accidentally archiving or deleting an email because of a few erroneous typos. Because of this, I've learned to pay attention to the buttons I press when in my Inbox. Review Source MW Monique W. HR Business Partner Information Technology and Services Used the software for: 2+ years ### "Bestes Tool für Geschäftliche Mails" November 20, 2023 4.0 Insgesamt für uns das beste Tool um unsere Unternehmensmails zu organisieren. Alle Mitarbeiter können das Outlook intuitiv bzw. nach kurzer Einarbeitung ohne Probleme nutzen. Auch große E-Mailmenden können problemlos administriert und organisiert werden. Pros Mit Outlook hat man ein sehr übersichtliches und selbsterklärendes E-Mail-Tool an der Hand, mit dem sich alle Geschäftsprozesse, die wir im Unternehmen benötigen abbilden und darstellen lassen. Cons Einige Funktionen, wie zum Beispiel die Suchfunktion, funktionieren nicht immer 100% zuverlässig. Review Source Nicole S. Resident Artist Arts and Crafts Used the software for: 2+ years ### "Outlook is the best email I've had for business." June 11, 2022 5.0 If I had a large corporation I would probably use a paid version of Outlook for our company email. Pros the clean interface and since it was a paid version there were no ads either! Cons sometimes I don't like using things made by Microsoft... Alternatives considered [Proton Mail](https://www.capterra.com/p/201276/ProtonMail/) Reason for choosing Microsoft Outlook More mainstream and streamlined for business. Review Source Ranmses S. Estudiante Higher Education Used the software for: 2+ years ### "Microsoft Outlook es la mejor herramienta de correo electrónico del mercado." February 1, 2023 5.0 Uno de los mejores servicios de correo electrónico. Lo uso a diario con total confianza y funcionalidad. Pros La bandeja de entrada Prioritarios, la integración con Microsoft 365, la personalización con temas de orgullo LGBT y la sincronización entre dispositivos y navegadores. Cons Urge mejorar Outlook en la aplicación de escritorio en Windows: los archivos adjuntos se insertan de una manera absolutamente obsoleta y molesta. Review Source Luciano Z. arquiteto Architecture & Planning Used the software for: 2+ years ### "Um ótimo ambiente para seus emails" June 30, 2023 5.0 Se trata de uma excelente ferramenta para visualização, organização e envio/recebimento de emails. Apesar de utilizar outros ambientes online de email, o Outlook é o melhor deles. Assim como escrever, formatar e anexar arquivos da maneira mais prática e fácil que se pode encontrar em ambientes de escrita/envio/recebimento de emails. Pros A facilidade de visualização dos emails nas caixas de entrada, saída, lixeira etc. Cons Não vejo problemas na sua utilização, bem como na instalação. Talvez essa última poderia ser um pouco mais fácil. Review Source SS Sasha S. Food @ Beverage Reservations Assistant Hospitality Used the software for: 2+ years ### "Microsoft Outlook" June 30, 2023 4.0 It is an amazing and comprehensive piece of software and it is very easy to use, especially in regards to setting up rules in your inbox which is much needed due to the high volume of emails I receive. Pros I love how easy it is to use on a browser which is where I primarily use it and that I can also link other Microsoft applications easily as well. Cons Sometimes it is not clear how to attach files any more online since there has been an update. Also you have to click twice to cc someone the box is not automatically available. Review Source AR Aurelie R. Avocate Legal Services Used the software for: 2+ years ### "Un gestionnaire de messagerie performant et facile d'utilisation" November 21, 2023 5.0 Pros J'apprécie de pouvoir travailler la mise en forme de mes messages et de pouvoir personnaliser mes signatures électroniques. Les liens avec mon Drive et l'application Teams sont un plus pour travailler plus efficacement. Bonne protection et filtre anti-spam. Cons Les modèles de message pourraient être plus simples à configurer. Review Source WB Walter B. Director of Sales Information Technology and Services Used the software for: 2+ years ### "Best management and organizational tool." September 12, 2023 5.0 I love it! Pros I love everything about Microsoft Outlook from staying on top of emails to scheduled meetings events, and tasks. Cons Overall, I cannot find anything I dislike about Microsoft Outlook. Compared to Google Mail is 100% in my book. Review Source VR Verified Reviewer Financial Analyst Banking Used the software for: 2+ years ### "My least favorite app from Microsoft Suite" September 20, 2022 4.0 Overall it's not as bad as Lotus Notes used to be, where email addresses were not stores, and we had to remember exact spelling of each. If search functionality would improve, it would be an amazing app. Pros my whole career (20 years) I worked in large companies - so choice between email is pretty much between Outlook and Lotus Notes, and Outlook is light years easier to use than Notes. On a plus side - \*It remembers your contacts, and names auto populate next time to start entering them. \*It integrates well with your company messaging tool (so show what contacts are online) \*Out of Office is easy to use Cons \*Search functionality can be greatly improved. As unbelievable as it sounds Gmail has a much better Search engine, and I would gladly exchange it for all fancy but not as useful add-ins outlook has. \*Hard to sort emails. If I am looking for email from Jack Zinger, and I am sorting alphabetically - I need to go through all email from all other persons named Jack first, unless I find Zinger's email, and sort there. \*Meetings are not complicated to set up, but you need to go back and forth until option to invite attendees appears. I don;'t understands why its not offered immediately. Review Source KW Kenza W. NA Photography Used the software for: 2+ years ### "Required by most establishments. " June 30, 2023 3.0 It’s fine. Pros Outlook is usually the interface establishments use. That leaves me at its liberty. It gets the job done, just not in the most glamorous ways. It’s an app designed to be worked hard, with no frills. It’s fine. Cons I dislike how hard to manage inboxes are. Mine always merge. I also cannot get scammers to stop emailing me even though I report them and put their addresses into “quarantine”. Review Source NG Natalia G. Principal Education Management Used the software for: 2+ years ### "More profits due to Outlook!" February 2, 2023 5.0 I love my overall experience with Outlook and will continue using it in order to make my business even more successful! Pros I love Outlook mostly because I get it on my iPhone. It allows me to communicate with my clients in “real time” and promotes a lot of transparency! I love checking Outlook on my desktop at my office as well because I can sort through multiple emails and respond to everyone in a timely manner. Cons Sometimes it is difficult to attach documents. Review Source CR Chloe R. Sales CoOrdinator Building Materials Used the software for: 1-2 years ### "Great All Rounder " June 29, 2023 5.0 Overall great product, fast, reliable and easy to use. Pros Microsoft has a reputation and this platform doesnt let you down. Its fast, efficient and ticks all the boxes when needing a reliable system for your emailing needs. Cons For the premium price, I find it glitches more than I would like. But its not enough for me to move to another system. Review Source Similar Products Featured