# Page 29 | Microsoft Outlook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is Microsoft Outlook the right Email Management solution for you? Explore 2426 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227138/Microsoft-Outlook/reviews

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Microsoft Outlook

4.5 (2426)

[View alternatives](https://www.capterra.com/p/227138/Microsoft-Outlook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 6th, 2026

# Page 29 - Reviews of Microsoft Outlook

## Showing most helpful reviews

Showing 701-725 of 2426 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Aria P.  
Manager  
Real Estate  
Used the software for: 2+ years

### "A very popular email management software"

April 19, 2024

4.0

Pros

I like how it integrates with other Microsoft products. It is extremely straightforward to use. Perfect for those who primarily use Microsoft.

Cons

I don't like how you can't upload a pdf to an email signature. You can only add .jpg or .png, which means that your signature images will not be hyperlinked. Other than that, no complaints!

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)[iCloud](https://www.capterra.com/p/204717/iCloud/)

Reason for choosing Microsoft Outlook

Better pricing for multiple emails using our custom domain.

Review Source

VR

Verified Reviewer  
Senior Graphics Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Comprehensive Mail Storage"

July 3, 2023

5.0

I love Outlook for all my projects and correspondence with vendors. Also you can easily set out of office replies for internal and external responses.

Pros

The robust storage of all emails, including those with attachments and larger file size. My most favorite feature is how well you can search for old emails by keyword, attachments, etc.

Cons

The interface could be easier to adjust as sometimes the font size or window arrangement for email view can get messed up.

Review Source

EM

Eltaib M.  
Customer service  
Consumer Services  
Used the software for: 2+ years

### "Out look "

October 11, 2022

5.0

Pros

It's my lovely app its the easy way to send revive messages and arrange meeting times

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Reason for choosing Microsoft Outlook

It's my lovely app its the easy way to send revive messages and arrange meeting times

Review Source

MUA

Muhammad Umair A.  
Quality Engineer  
Automotive  
Used the software for: 1-2 years

### "Integrated email services with Windows operating system and Microsoft 365"

September 12, 2023

5.0

For organizations, corporate and even industry it's a must have. It works for outside communication as well as inter company correspondence. Meanwhile it's data security and privacy is reliable.

Pros

The most appealing feature of Microsoft outlook is it's adaptability to let other email services synchronised simultaneous on a single page. Secondly file sharing track recoding of attachments and archive feature is highly collaborative. It works across all Microsoft 365 apps like word, excel and power point etc with which multi-tasking and multi dimensions office assignments are made easy.

Cons

With the recent update the size of the outlook software has become a bit heavier on computer hardware resources which suggest should be re worked to make it lite as web browser level.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Gmail](https://www.capterra.com/p/202338/Gmail/)

Features of Google docs and Gmail web interface was found limiting so as a upgrade Microsoft outlook has been chosen.

Review Source

SQ

Svitlana Q.  
Key Account Manager  
Automotive  
Used the software for: 1-2 years

### "MS\_outlook"

November 20, 2023

4.0

Pros

Vereinzelte Anzeige von den Emails nach Datum und Uhrzeit ist gut. Dadurch kann man besser Emails tracken. Das man die vorhandene Funktionen verbessert und neue Tools zur Verfügung stellt ist besonders gut.

Cons

Suchfunktion, Zur Nachverfolgung funktioniert nicht immer wie man es sich vorstellt. Es wäre gut auch die Benachrichtigungen von MS zu Änderungen zu bekommen.

Review Source

mL

mara L.  
Testing  
Program Development  
Used the software for: 2+ years

### "Una aplicación todo terreno"

October 6, 2023

5.0

Excelente

Pros

La facilidad con la que se puede usar, las posibilidades que te da de organizarte y tener no solo correo sino otras opciones y utilidades. Tanto para uso personal como para empresa

Cons

Que a veces la opcion aplicacion, se tranca. Pero en terminos generales me parece un excelente servicio

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Porque me era mas facil la comunicacion con mi trabajo y con otras empresas

Review Source

KA

Kiran A.  
Technologist  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Excellent choice"

June 30, 2023

5.0

Really satisfied with all the features and functionality that you have provided for this.

Pros

Inbox management , Email filtering, Critical notifications, Calender and the sunc between teams and ms office

Cons

Nothing that i didnt like about it, because outlook is doing a great job in making it worth to pay.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Outlook was way better and performed well with Teams and other MS office packages.

Review Source

VR

Verified Reviewer  
MIS Director  
Mental Health Care  
Used the software for: 2+ years

### "Outlook is the gold standard for email for a reason"

April 24, 2023

5.0

Overall it's been fantastic. I've been using outlook for decades at this point that it's constantly being updated. I'm using the mobile version of outlook over apple mail and we've since mandated the use on all mobile devices because of all the security features and additional functionality.

Pros

Outlook is the benchmark that everyone uses. Thats largely because they use office in general and it's available, but it also has all the features a business user could need. The multiple way to access via the desktop, web and mobile just make it that much better.

Cons

The desktop version still has a bit of a clunkly interface and is missing some features that the web version has. They really need to consolidate the two versions and update the UI.

Review Source

FM

Francesca M.  
IT Technician  
Computer & Network Security  
Used the software for: 2+ years

### "Ottimo client per la gestione della posta elttronica. "

November 21, 2023

4.0

Ottima esperienza. Tra i client di posta elettronica migliori, principalmente per un utilizzo lavoartivo.

Pros

Intuitivo e di semplice utilizzo. Semplice nella configurazione.

Cons

Qualche funzionalità sarebbe da migliorare, come la ricerca e l'app mobile.

Review Source

SA

Sara A.  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "MIcrosoft Outlook the email client"

April 9, 2024

5.0

I may say Microsoft Outlook is mandatory if you have a business email and send and receive a lot of mails. I think it's the best email client, you can manage all your emails is a very smart way; the interface is clean and intuitive. You can create your own folders and add rules to them to organize the messages. There are a lot of addons for Outlook for a useful integration with most used (third party) programs. The calendar will help you to schedule your appointments, meetings and task to do. If you need information you will easily find the answer on internet. It's worth the price!

Pros

Easy to use Lot of support and informations Lot of addons

Cons

You need a license I don't like some layout changes of features

Alternatives considered

[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)

Reason for choosing Microsoft Outlook

Because Thunderbird is free and quite known.

Review Source

AO

Arjan O.  
Firstline IT Support  
Civil Engineering  
Used the software for: 2+ years

### "Great mailclient with a lot of functionalities"

September 19, 2023

4.0

I am overall happy, the ease of use and the functionalities make up for the crashing.

Pros

A lot of functions and options are available to optimize your workflow and sort your mail.

Cons

A lot of our colleagues have issues with Outlook crashing often. So it is not always as stable as it should be.

Review Source

CK

Chase K.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Outlook is well known but underwhelming "

February 6, 2023

5.0

It has been good overall and I recommend it over iOS mail platform any day.

Pros

It’s tried and true. It has been around forever but there’s so much more you can do yet so little time to figure it all out.

Cons

As you use it you wish you were so much more knowledgeable but you probably won’t take the time to learn all of it so use it for the basics.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Review Source

LB

Lisa B.  
Executive Assistant  
Education Management  
Used the software for: 2+ years

### "Big Fan!"

September 22, 2022

5.0

Pros

My favorite features about Outlook are the automated rules that can be created. As an executive assistant, I am able to automatically forward many messages from my boss to me so that I can handle them without his knowledge of the request even coming in. I also have many other emails that are informational only automatically sort into folders so I don't have to clog up my inbox with messages and can focus on what actually needs my attention.

Cons

I am hoping Outlook/Microsoft in general start to implement more collaborative tools in the near future to imitate what Google is doing. I think many people are creatures of habit and trust Outlook so are hesitant to fully switch to Google, but Outlook is becoming more outdated as time goes on.

Review Source

IL

Iolanda L.  
Gerente  
Information Technology and Services  
Used the software for: 2+ years

### "Outlook, a melhor ferramenta para gestão de e-mails"

June 29, 2023

5.0

Já experimentei outras ferramentas, mas nunca encontrei outra que me agradace mais.

Pros

Gosto de tudo, facil de utilizar, vizualização ótima, não confunde as mensagens e muito prático pra cancelar uma mensagem enviada indevidamente. Super recomendo.

Cons

Não tenho críticas, somente elogios. Gosto muito dp Microsoft Outlook e recomento.

Review Source

AT

Alexia T.  
Chef du service QSE  
Aviation & Aerospace  
Used the software for: 2+ years

### "Outil pratique"

November 20, 2023

4.0

Pros

L'ergonomie et les fonctionnalités d'outlook permettent de gérer en temps réel ses mails. C'est un logiciel très pratique au quotidien.

Cons

La gestion de plusieurs boites mails dans un même profil n'est pour moi pas encore pratique et simple d'utilisation. Des améliorations sur l'archivage des mails des boites mails secondaires sont à apporter...

Review Source

SC

Sandra C.  
Director of Nursing  
Hospital & Health Care  
Used the software for: 2+ years

### "Top webmail and email client."

October 4, 2022

5.0

I would describe my overall experience as a miffed win. Outlook is reliable and secure yet hard to work with. Categorizing emails helps but I would rather have the freedom to assign sub-inboxes and the ability to pin more than 2-3 emails. I would rather replace the thickened blue bar with other identifiers for new messages -- a shaded background? One of the most important things Outlook has to offer is the integration with Microsoft teams and Microsoft 365. I would advise considering your need for reliability compared to synchronization before making a decision. The pros do outnumber the cons within Outlook.

Pros

\- Performs well. - Trustworthy company and email address. - High reliability. - High security. - Consistently delivers all attachments (Perhaps slowly) - Freedom to choose theme. - Android app -- Microsoft edge shortcut. - Email client and webmail -- manage all components of email. - Integrations that better time management. - Calendar.

Cons

\- Slow synchronization and delivery. - Not practical compared to other email clients and webmail. - Poor inbox management and filter.

Switched from

[AOL Mail](https://www.capterra.com/p/266984/AOL-Mail/)

Because of integration - perhaps? it has been so long ago I don't recall.

Review Source

VR

Verified Reviewer  
Software Developer  
Education Management  
Used the software for: 1-2 years

### "Amazing solution for emails"

March 4, 2022

5.0

The experience with Microsoft Outlook has been very amazing. Important emails and tasks are much more organized than the other providers

Pros

\- Easy to manage important emails, have the application for the complete device eco-system Phone, Dekstop, IPAD, etc. - Easy to search emails by content and title - Makes meetings and tasks easy to manage, the daily morning, we get emails for reminding of emails related to tasks, and the meeting and links automatically get marked on the calendar

Cons

\- The automated marking on the calendar sometimes becomes annoying when the meetings are unwanted - Faced the downtime twice.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reason for choosing Microsoft Outlook

\- Easy to use - Customizations options

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

\- Doesn't provide options for many customizations - Services cannot be managed in-house - Limited Storage options

Review Source

SC

Silvia C.  
Graphic design  
Marketing and Advertising  
Used the software for: 2+ years

### "Client di posta facile da usare anche se non sempre affidabile"

October 21, 2022

3.0

Complessivamente ci lavoro per la posta personale sulla quale ho meno esigenze di performance professionali. Non apprezzo l'arbitraria divisione della mia posta in entrata, sull'app del telefono, in posta evidenziata e non.

Pros

L'interfaccia è molto semplice e ben organizzato, anche personalizzabile con organizzazione della posta in arrivo in cartelle che hanno anche una funzione di archivio facilmente accessibile. La ricerca delle mail non è performante come su altri sistemi come gmail, ma è abbastanza efficace.

Cons

L'inconveniente che riscontro più spesso riguarda il limite nella leggibilità di DEM commerciali che contengano animazioni, video o gif animate. Spesso il cliente mette tali newsletter in spam o le formatta male, tanto da non renderle leggibili gradevolmente

Review Source

SA

Suraj A.  
Front End Web Development Lead  
Retail  
Used the software for: 2+ years

### "Connecting People Together Virtually"

May 5, 2022

5.0

Microsoft is a lifesaver for every professional whether it comes to being an awesome email client or an instant meeting/calendar scheduler, In a world where we have moved away from physical paper and files, this is the one-stop solution for maintaining that communication chain. it is not software but a revolution for connecting people together. It keeps the communication chain unbroken.

Pros

The Best Features 1. Light Weight Client application for both mobile and desktop helps seamless integration with any number of email accounts 2. Integration with Microsoft Teams best for scheduling online meetings and custom reminders are very helpful 3. Calendar is a great feature that helps us manage the time and schedule things without conflicting with others 4. Integration with third-party plugins 5. Automatic replies & mail recall is the hidden gem of this product 6. Offline availability

Cons

The UI keeps on changing and it becomes difficult to find the options that we use as their placements are frequently changed, Microsoft should avoid changing it too often or at least keep things /Proper Icons in place. Else we end up googling for existing features after every update

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Better Product Interface, better Integration options with various plugins

Review Source

CS

Carlos S.  
Integrated Management System Responsible  
Automotive  
Used the software for: 2+ years

### "Outlook - Email profissional e pessoal"

October 7, 2022

5.0

Uso diário da ferramenta tornou-me dependente da sua estrutura assim como a organização do meu dia passou a ser gerida no outlook.

Pros

Organização, simplicidade e integração com restantes ferramentas office. Talvez o melhor gestor de e-mail que existe.

Cons

Dificuldades de integração em novos dispositivos e diversos problemas de sincronização.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Precisava de uma solução mais segura e profissional.

Review Source

AT

Anthony T.  
jefe de operaciones  
Computer & Network Security  
Used the software for: 2+ years

### "Outlook como herramienta de gestión de correos"

October 21, 2022

5.0

Muy satisfactoria, es una herramienta que facilita el trabajo, la comunicación interna y con los clientes.Además de ayudar a la organización y gestión de reuniones y actividades.

Pros

Fácil de usar, intuitivo. Posee muy buenas y útiles funciones organizacionales, que facilitan la gestión de archivos y documentos, así como la planificación y programación de actividades y reuniones.

Cons

Podría tener mayor capacidad al momento de adjuntar archivos, pero hasta el momento ha funcionado muy bien.

Review Source

AHP

Aldo Hazael P.  
Control hospitalario  
Medical Devices  
Used the software for: 6-12 months

### "Mi evaluación a Outlook"

May 24, 2023

5.0

Soy usuario de este software/herramienta, y me ah servido conforme a su propósito y objetivo, lo recomiendo para quienes están en nivel básico en cuanto gestión de correos

Pros

La función de filtrado y de gestión para mí son las más básicas e importantes que debe tener algún software de este rubro

Cons

Tiene mucho más competencia, entonces, tiene funciones qué tal vez otros no tengan pero en su mayoría si las tienen entre sí

Review Source

Souleymane D.  
Training assistant  
Mining & Metals  
Used the software for: 2+ years

### "The perfect email software for you."

August 21, 2023

5.0

Outlook is the ideal software for the email service of your company. It offers several advanced features to manage your company's emails effectively.

Pros

What I like about Outlook is that it offers all the email features that allow users to easily manage their emails. It also provides an integrated calendar for organizing meetings and appointments.

Cons

I have been using Outlook email for over 2 years in my company, and I haven't found any negative points. Outlook truly offers a high-quality email service.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

I haven't really switched from Outlook to Gmail or Yahoo. I have just used all three in different contexts.

Review Source

AB

Amal B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great app! "

April 25, 2024

5.0

Pros

Ease of use Notifications Interface Sleek look Smooth operating

Cons

There is nothing that I dislike about Microsoft outlook

Review Source

SM

Shreyash M.  
Software Engineer  
Investment Banking  
Used the software for: 2+ years

### "Outlook, as complete as it gets"

July 21, 2022

5.0

Very happy with the product. This is my favorite email client

Pros

It gets everything right as it doesn't try to be more than it need to be. All features are fundamental to an email client and work very well.

Cons

Sometimes slow in backing up and storing old data

Review Source

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