# Page 31 | Microsoft Outlook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is Microsoft Outlook the right Email Management solution for you? Explore 2429 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227138/Microsoft-Outlook/reviews

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Microsoft Outlook

4.5 (2429)

[View alternatives](https://www.capterra.com/p/227138/Microsoft-Outlook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 6th, 2026

# Page 31 - Reviews of Microsoft Outlook

## Showing most helpful reviews

Showing 751-775 of 2429 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Digital App  
Hospital & Health Care  
Used the software for: 2+ years

### "MS outlook review "

June 30, 2023

5.0

t is easy to use and integrates with other Microsoft products. However, it can be expensive for businesses

Pros

Outlook can help you keep track of your tasks, deadlines, and priorities. It also supports features such as creating task lists, assigning tasks to others, and setting due dates.Integrates with other Microsoft products.Available on multiple platforms.Secure and reliable.

Cons

Some features can be complex.Can be slow at times.Not as customizable as some other email clients.

Review Source

RB

Rene B.  
IT System Engineer  
Chemicals  
Used the software for: 2+ years

### "Ausgereiftes Produkt mit schlechtem Support"

November 20, 2023

5.0

Das Produkt ist ausgereift und bietet alles was man braucht.

Pros

Man merkt, dass Outlook bereits lange Jahre im Einsatz ist, da man nichts vermisst. Es gibt alles was man benötigt rund um die Mailverwaltung und es kommen immer neue Funktionen hinzu und auch die Oberfläche wird immer aktuell gehalten.

Cons

Leider ist der Support sehr schlecht, bei 80% der Probleme die wir mit Microsoft hatten, haben wir eine Lösung vor Microsoft gefunden, und der 1st Level Support ist nur dafür da die Reaktionszeiten der SLAs zu garantieren und einem zu sagen, dass man bitte Logs sammeln soll.

Reason for choosing Microsoft Outlook

Tiefe Integration in andere Microsoft Produkte und dessen Umgebung.

Switched from

[Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/)

Strategiewechsel zu Microsoft und Einstellung der Unterstützung für Lotus Notes.

Review Source

BH

Bart H.  
Sr Accountmanager  
Information Technology and Services  
Used the software for: 2+ years

### "Outlook, my default start of the day"

October 21, 2022

5.0

It's my start of the day when I start my machine!

Pros

The features, interaction with other Microsoft 365 tools, the easy way of using, how it looks, fast response!

Cons

Nothing! It does what is should do! Happy with it

Review Source

NS

Nigel S.  
Medical  
Medical Practice  
Used the software for: 2+ years

### "Deterioration in app with now 24 hour delay on emails from mobile app"

November 18, 2023

1.0

Used to be good but now poor/unusable. Therefor poitnless

Pros

Used to be eliable and can access in real time but now aweful. Tell you that email but cant retrieve it on app for over 24 hours so have to log on to system via other means!!!!!!

Cons

Deterioration in system which make app usuable for work

Review Source

VR

Verified Reviewer  
Operations Manager  
Telecommunications  
Used the software for: 2+ years

### "Best Email Management Tool for Personal and Business Use"

February 1, 2023

5.0

It makes email management efficient and effective. I can create folders, and sub folders, email rules and other customizations by just following job aids. I am most comfortable using outlook than any other email client.

Pros

It's either I'm just used to using outlook, or it really is the best out there. For starters, the email customization and formatting options are NOT limited. And two, it can be used even for gmail, yahoo domains of needed.

Cons

It can be hard to get used to if you are new to it (migrating from gmail) but no issues overall.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Scalability and functionality.

Review Source

VR

Verified Reviewer  
Student  
Computer Software  
Used the software for: 1-2 years

### "Review of Microsoft Outlook"

August 6, 2021

5.0

I use Microsoft Outlook very week to check my school stuff. I like how easy it is to categorize emails in Microsoft Outlook. It's pretty handy to be able to reach my calendar through it directly. The updates are very smooth as well. The web version and the app version are both good, but on the phone, filtering is not as easy as the web one.

Pros

Microsoft Outlook is probably the best email tool out there. University of Ottawa switched from Gmail to Microsoft Outlook about one or two years ago. I like the features that Microsoft Outlook separates all incoming emails into "Focused" and "Other" categories. Of course, it also has main inbox, junk, spam, deleted, etc., but the main two categories make me check me emails easier.

Cons

I do not have many complaints about Microsoft Outlook. Overall, it does a good jobs and meets my requirements, but it is not very friendly to a beginner user. For instance, I have no idea how the recall function works and where it is located. Also, I find sometimes Microsoft Outlook is slow in terms of searching and sending emails. I don't enjoy much that sometimes it takes a long time to send an email. Maybe it is my internet's problems.

Review Source

VR

Verified Reviewer  
pisocloga  
Marketing and Advertising  
Used the software for: 2+ years

### "Monitoramento de email"

February 23, 2023

5.0

a experiencia no todo é muito bom. a facilidade que a plataforma lhe apresenta e com intuito de manter a email em dia e devolutiva facil.

Pros

o manuseio é facil, acessível seja por computador, androide ou ios . e destina ao usuario otima oportunidade de se manter conectado .

Cons

resposta automática deveria ser mais atualizada e de fácil acesso como tutorial para ajudar. de forma que algumas pessoas ainda nao saiba fazer .

Review Source

SD

Sara D.  
Impiegata  
Retail  
Used the software for: 2+ years

### "Utile e comodo"

January 18, 2024

4.0

Pros

Nella nostra azienda utilizziamo Outlook per le mail, quindi lo utilizzo tutti i giorni. Per quanto riguarda invio e ricezione di mail, nulla da dire, funziona perfettamente. La cosa che più trovo comoda è la funzione del calendario, dove poter inserire promemoria e organizzarsi il lavoro. Grazie a questa funzione riesco a tenere sotto controllo le scadenze e completare i lavori con puntualità senza dimenticarmi nulla. Quando si hanno diversi compiti da svolgere con altrettante scadenze è un salvezza.

Cons

Nel mio lavoro spesso ho bisogno di ricercare documenti che arrivano in una cassetta postale condivisa. Con questo programma la ricerca è praticamente impossibile. Non ti trova le mail e si blocca, l'unica soluzione è chiudere il programma e riaprire. Quando ho bisogno di fare una ricerca tra le mail, sono costretta ad aprire la posta attraverso un browser e fare da lì.

Review Source

MG

Maria G.  
Teacher assistant  
Education Management  
Used the software for: 1-2 years

### "Work eamil safety"

May 3, 2024

5.0

Pros

It is safe for me to use on my personal device. Inhave never had any issue with outlook when it came to my emails.

Cons

I honestly do not have a con at this time.

Review Source

Andrea M.  
Técnico de Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Hay mejores"

October 24, 2022

4.0

Desgraciadamente, no puedo hablar de manera positiva de este software ya que me es farragoso y si lo uso es porque mi empresa así lo marca. Desconozco los motivos de ésta por escoger éste, y no otros.

Pros

Me gusta que tenga seguimiento y filtros, no obstante, no difieren esas características a otros software del estilo.

Cons

En mi empresa trabajamos con este software para el envío y recibo de correos corporativos. Probablemente el encargado de escoger con qué programas trabajamos tenga motivos positivos suficientes para usar éste, pero personalmente no veo razón ninguna para usarlo ya que es poco intuitivo en todas sus funciones, muy lioso porque tiene muchas opciones que son de poca utilidad, el buscador de correos es nefasto y es más lento que otros.

Review Source

Aram K.  
Software Engineering Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use and all-in-one email client"

July 3, 2023

4.0

Overall it is the best email client I have used and seen with pretty much every thing that one would expect. I just prefer to not have to have things like grammarly to help me with better writing if possible.

Pros

It does everything that you expect an email client to do. You can organize your emails, manual or automatically using "rules" to have the most focused attention. Has some smart checking on spelling, missing attachment, etc. It's meeting scheduler is also nice. There are also a ton of official or unofficial plugin (free or paid) or integrations that you can do with your other software like grammarly etc.

Cons

Sometimes it can hang or be not responsive. The "Send/receive error" without much guidance on why and how to fix it is also not great, you only know about it when someone asked you if you saw their email only to realize your outlook wasn't able to sync.

Review Source

SA

Silas A.  
Executivo Público  
Utilities  
Used the software for: 2+ years

### "Minha experiência com o Microsoft Outlook"

June 25, 2023

5.0

Pros

Simplesmente o software da minha vida. Utilizo diarimente no PC e no celular. Tudo muito intuitivo, seja para redigir novos e-mails, configurar ausência temporária, assinaturas de e-mail ou respostas automáticas.

Cons

Sinto dificuldade em editar ou excluir contatos existentes. Não sei se em uso particular existe esse problema, mas utilizando na Coorporação a limitação para anexar arquivos de até 30MB de tempos em tempos dificulta o uso.A configuração para fonte e tamanho de fonte nas respostas de e-mail não funciona.

Review Source

VR

Verified Reviewer  
Managed services specialist  
Computer Software  
Used the software for: Less than 6 months

### "Learning Curve"

November 17, 2022

4.0

Overall, I think Outlook is great once you figure out how to actually use it.

Pros

Once you learn the ropes, you can manage your inbox and organize your messages. It integrates easily with other apps, and I think the security is great.

Cons

If you delete any emails with calendar invites, the events will also disappear on your calendar unfortunately. Additionally sometimes emails are formatted incorrectly and don’t display attachments in an easy way.

Review Source

VR

Verified Reviewer  
Senior manager / advisor  
Information Technology and Services  
Used the software for: 2+ years

### "Indispensável "

April 26, 2023

5.0

Ótima, como ferramenta tanto de comunicação quanto gestão e compartilhamento de informações, gestão de agenda e reuniões.

Pros

Posso dizer q o outlook hoje e minha principal ferramenta de trabalho, a comunicação via email é para mim a mais importante.

Cons

Busca as vezes é um pouco confusa principalmente por tipificação

Review Source

FW

Frederik W.  
Senior Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Bestes E-Mail-Programm auf dem Markt "

February 22, 2024

5.0

Pros

Die Ordnerstruktur bietet die Perfekte Übersicht über die Mails und ermöglicht ein einfaches E-Mail-Management.

Cons

Die Suchfunktionen für Mails ist nicht ganz intuitiv und man muss sich erst damit auseinandersetzen.

Switched from

[Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/)

Bessere Bedienbarkeit und benutzerfreundlicheres Frontend.

Review Source

CR

Claudio R.  
Programmatore robot  
Consumer Electronics  
Used the software for: 2+ years

### "Facile gestione delle email e del calendario "

February 1, 2023

4.0

Complessivamente è ottimo, è utilizzato dalla maggior parte delle aziende quindi è un must

Pros

È il programma più utilizzato dalle aziende per gestire le email e la programmazione del calendario, ha tante funzionalità ed è molto semplice da usarePermette l'integrazione di vari strumenti tipo Microsoft teams per organizzare riunioni online oppure Adobe Reader per leggere PDF etc

Cons

Il filtro per la ricerca email è decisamente migliorabile, molte volte è lento e la ricerca non è strutturata in modo intuitivo per ricerche complesse

Review Source

Paolo A.  
IT specialist  
Computer Hardware  
Used the software for: 6-12 months

### "Il miglior software di gestione delle mail"

June 3, 2023

5.0

Fondamentale in ogni giornata

Pros

Vantaggi:- integrata in office 365- ottima organizzazione delle mail con un ottimo livello di personalizzazione- pianificazione della giornata molto d’aiuto per la produttività

Cons

\- lentezza generale, specialmente ai primi avvii

Review Source

BM

Bridget M.  
Accounting  
Oil & Energy  
Used the software for: 2+ years

### "Necessary business tool"

November 20, 2023

4.0

Would be lost without it. The time that I save only having to look in one place for all of my emails is life changing.

Pros

All email types can be integrated into one place saving time by not checking many different platforms. Organization within Outlook is helpful. Quick print feature is genius.

Cons

Struggle searching for past emails sometimes. Not sure if the criteria is only searched in certain areas but it is frustrating when you cannot find what you know is out there. Also, rules that have been created sometimes "break".

Review Source

Stephanie S.  
Caregiver  
Hospital & Health Care  
Used the software for: 2+ years

### "No SPAM email"

June 28, 2023

5.0

Pros

What I like most about Microsoft Outlook is that I don't get any SPAM emails at all. I absolutely love the fact that I don't get anything like that which saves me time of not having to go through all my emails to pick out the SPAM ones.

Cons

What I like least about Microsoft Outlook is that you have to pay for it. It would be awesome if it was free, but on the other hand, I get no SPAM emails so it balances itself out.

Review Source

DS

Daniel S.  
Assistente  
Wine and Spirits  
Used the software for: 2+ years

### "Navegador pratico e eficaz "

June 29, 2023

5.0

Em geral gosto e utilizo alguns anos o outllok , pratico e simples

Pros

Gostei pela praticidade , necessária para o dia adia

Cons

Anexar arquivos (imagens), localizar algumas arquivo, pesquisas de e-mail antigos

Review Source

PS

Pablo S.  
Sales Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Most organized and pro mailing tool"

September 6, 2022

5.0

In difference with other mail softwares, Outlook looks much more professional and corporate. It has more features, such as recalling an email whenever you want since the recipient hasn't read it yet. It is amazingly integrated with all Microsoft tools Excel Powerpoint Word etc which are much better than those of G-suite

Pros

I really appreciate several tools that the Outlook package have that others don't, such as Sharepoint, Excel, Powepoint, etc. The similar tools from other providers are much simpler and sometimes lack useful tools

Cons

For basic people or that don't have a very good domain of software tools such as elder people in my company it has been tougher to manage than G-suite

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Outlook has more tools and features

Review Source

LM

Loura M.  
Administrator  
Accounting  
Used the software for: 2+ years

### "A fully secure email that syncs to all Office products"

February 15, 2024

5.0

My experience has been very positive. Outlook is my preferred email for business as well as personal use.

Pros

Outlook has been so crucial to me at my place of employment, I started to use it for personal use as well. The features accessible are irreplaceable and to have the ability to sync directly from an outlook attachment to OneDrive is an added bonus.

Cons

At times, the security is will send things to a spam folder, but overall it does not do this as much as some other email programs.

Review Source

LN

Lonwabo N.  
Assistant Manager  
Computer Software  
Used the software for: 1-2 years

### "About Microsoft Outlook "

November 20, 2023

5.0

My experience with the software has been wonderful. I know i can rely on Microsoft Outlook because i can even keep my emails in order according to importance.

Pros

What i like most about Microsoft outlook is that i can search who ever is a user, so that am sure i am emailing the right person.

Cons

Other than the fact of the cost the is nothing i don't like at all, i have had the greatest experience with the Software.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Gmail has a lot of spam emails its so difficult to keep emails in order.

Review Source

VR

Verified Reviewer  
Dependienta  
Consumer Services  
Used the software for: 2+ years

### "Un poco caro y que te obliga a migrar a las nuevas versiones, pero es eficiente"

February 2, 2023

5.0

Pros

Lo fácil que es de usar, es un práctico y cómodo. Permite crear reglas para organizar la entrada de los correos electrónicos, crear firmas personalizadas, usar calendarios, etc. Es muy completo

Cons

A veces tardan un poco en llegar los correos y el límite de megas que se pueden adjuntar me parece un poco pequeño.

Review Source

Eugenio V.  
Eng  
Computer & Network Security  
Used the software for: 2+ years

### "Microsoft Outlook REVIEW"

February 14, 2024

5.0

my daily work day could not be done without microsoft outlook, it is an essential part of my day to day business operations.

Pros

it really is a very complete tool, so complete that sometimes you get lost among its many configurations and capabilities. invaluable in daily collaboration and productivity.

Cons

is so complete, that you get lost among its many features and configuration and production capabilities.

Review Source

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