# Page 6 | Microsoft Outlook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Microsoft Outlook the right Email Management solution for you? Explore 2451 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227138/Microsoft-Outlook/reviews --- Microsoft Outlook 4.5 (2451) [View alternatives](https://www.capterra.com/p/227138/Microsoft-Outlook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 6 - Reviews of Microsoft Outlook ## Showing most helpful reviews Showing 126-150 of 2451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DE David E. Maintenance Tech Graphic Design Used the software for: 2+ years ### "Outlook Review " April 30, 2026 4.0 My overall experience with Microsoft Outlook is that it is a powerful, enterprise-grade workhorse that occasionally struggles under its own weight. It is the ultimate "everything tool" for a structured professional life, though it lacks the agility of its newer competitors. Pros The thing I appreciate most about Microsoft Outlook is its seamless integration of email, calendar, and task management into a single workspace. It functions as a centralized hub for productivity rather than just a communication tool. Cons The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email clients. Review Source AD Andy D. Marketing Director Marketing and Advertising Used the software for: 2+ years ### "Outlook is a great option and generally very easy to use" July 11, 2025 4.0 Generally positive - this is the only email system i've used in my professional career however compared to experiences i've had with other providers in my personal life - Outlook is head and shoulders above these for usability. Pros On the whole, i find Microsoft Outlook easy to use - the old interface was quite straightforward and whilst i'm not 100% used to the new dashboard - i think this will also become easy to use within time. Scheduling teams meetings and using the calendar function is very easy Cons I've recently updated to use the latest Microsoft Outlook and there have been some teething problems. Errors include showing I have unread emails (when I don't in the old version) and even when I delete these, they still appear as unread. I also sometimes find it hard to search for old emails with relevant results not always appearing Review Source FH Fletcher H. Renewable Energy Plant Specialist Renewables & Environment Used the software for: 2+ years ### "Microsoft Outlook is a secure communication platform for emailing. " May 14, 2025 5.0 I have had a very glorious experience with Microsoft Outlook. With its secure emailing platform, it is always easy for me to communicate and share important updates at work place with colleagues and the higher management team. Microsoft Outlook calendar feature also help me to schedule for meetings with ease. Pros Microsoft Outlook has very tight security features which keeps my email box protected from phishing and other email attacks. It has an intuitive interface for composing new and replying to emails making my communication experience very smooth. The calendar feature makes it easy to schedule for meetings and to refer to my scheduled activities before scheduling for new ones. Microsoft Outlook has a schedule send feature that help schedule for a later time when my email will be sent. Cons I do not have any negative feedback to write about Microsoft Outlook. I have never had any troubles working with it. Review Source KK Katrina K. Operations and Systems Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Simple to use!" April 27, 2026 5.0 Outlook is the easiest email tool that I have used. I like that I can easily schedule tasks in other MS apps and they show up in my task list. Pros Microsoft Outlook is easy to use for every day tasks such as emails, calendar management and tasks (To Do) Cons Sometimes when cancelling a meeting that is part of a series across multiple dates, it is easy muck up and delete all meetings. This should be made simpler. Review Source ST Shirley T. Professional Development Lead Hospital & Health Care Used the software for: 2+ years ### "Daily Outlook" December 30, 2025 5.0 My overall experience with Microsoft Outlook has been a positive one. It helps me daily to track all my meetings and gets updated in real time. Pros I like how Microsoft Outlook has my emails, calendars, and tasks all integrated and makes it very easy to keep track of all communications and meetings. Cons I wish my Microsoft Outlook has a larger storage capacity. Since it also hides some of the older emails, sometimes those gets lost or forgotten when I didn't get a chance to delete it. Review Source BN Bre N. Service Coordinator Construction Used the software for: 2+ years ### "Truly the best" February 26, 2026 5.0 Pros Access and connectivity. We use Microsoft Outlook every single day even when we work remote. It has spam filtering as well which is a huge plus! Cons Nothing. I use it everyday like I mentioned above. I absolutely love emailing our customers with it. Review Source Hallye N. Operations Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Overall Top 3 Email platforms" March 5, 2026 4.0 Outlook is a good email software and platform and has other good features. Its a good choice if you want to integrate other microsoft based software with it. Pros Outlook is a good platform for emails if you prefer Microsoft over Gmail or other email services. Its included in normal subscription pricing so its not overly expensive and is easy to use. Cons I personally prefer google products but I have used outlook in several jobs I have had. The only issues I have had with outlook is the layout can be clunky at times. Review Source JN Jean-Pierre N. Instructional Designer Higher Education Used the software for: 2+ years ### "MS Outlook a Powerful platform for organizing emails, contact management, and files" January 13, 2026 5.0 I find MS Outlook to be a very robust platform for organizing emails, contact management, and files. The seamless integration with Word, Excel, Teams, and the MS Apps is a plus. Pros I like the integration with Microsoft 365 and its tools, including calendar, contact management, and tasks. It is also secure and user-friendly. Cons I don't like the look of the new version, and it does not have offline mode. Some features for the classic version are not easy to find and difficult to learn. Review Source TA Taher A. Teaching Assistant Computer Software Used the software for: 2+ years ### "Great E-mail App" May 15, 2025 5.0 Outlook is one of my staple e-mail apps, I use it daily and feel microsoft has made several great changes to make the overall user experiecne better than the legacy outlook application that had reached end of life before being replaced. Pros The layout of the Outlook mail app and website is great, it is highly customizable, in terms of the theme as well as any signatures that you might want to add. The categories are also laid out well, it is easy to access the junk mail as well as sending mail to the junk. The sorting for focused mail and other mail is a really nice feature, and the algorthm does the sorthing well, this is a great differentiating feature that makes outlook by far the most organized mail app. Cons It does not do a great job dealing with multiple accounts, other mail apps do a much better job to view inboxes of multiple accounts at the same time. There is no option to do the same in outlook, and you will have to go into each account separately to view the respective inboxes, which takes a lot of time, a feature such as this would be a great time saver. Review Source Chandler B. G. Administrator Law Practice Used the software for: 2+ years ### "Keeps me organized for all my daily tasks." August 4, 2025 5.0 Pros Outlooks lets me keep all of my tasks and calendar in one place. There are add-ins for all my other programs. I mainly work out of Outlook. Cons They changes the add-in feature. You cannot add anymore with just a URL. You need a file. Which can be hard because urls are easy. Now you have to use an additional service to have a file pulled from the url, and then ad the file to outlook for the add-in. Review Source VR Verified Reviewer Teaching assistant Education Management Used the software for: 2+ years ### "great product if they fixed the delay time" July 16, 2025 4.0 my overall experience is great the only thing that it's annoying me is the delay time in receiving emails compared to other companies like gmail Pros easy to use and efficient, compatible with my business email, very secure, with a powerful search to find my emails Cons The spam filtering weakness and the delay in receiving emails, which is sometimes annoying when it comes to using it in a professional way Review Source CW Catherine W. Marketing Associate Insurance Used the software for: 2+ years ### "Good workplace email tool" June 30, 2025 4.0 I think it's fine for work, but I wouldn't choose it over a cloud-based email server, if I was the one making that decision. Pros I like the ability to compartmentalize emails into various folders and sub folders, to make them a lot easier to find in the future. Cons Microsoft Outlook is not as easily accessible as a cloud-based email service. But I understand it has added security measures in place, which makes it the right choice for many offices. Review Source VR Verified Reviewer Residential Sales and Leasing Associate Real Estate Used the software for: 1-2 years ### "Microsoft Outlook. A+ for Emails" July 29, 2025 5.0 My overall experience with Microsoft Outlook has been positive, it helps organize my workflow and properly connect with who I am having a conversation with. Pros It has so many features. I love that it is set up like other Microsoft applications, having a lot of the same features as Microsoft Word. Cons I did not like the new outlook. Myself as well as my colleagues were not a fan of the new setup, and all of us ended up going back to the older version of the software. Review Source TW Taralee W. Agent manager Telecommunications Used the software for: 2+ years ### "Why Microsoft Outlook works perfectly for me. " March 9, 2025 5.0 Overall, I would say Microsoft Outlook is a very good software. Its email system is great, especially with the ability to categorize emails and stay organized. The group boxes feature is also fantastic, and I haven’t seen this feature in other email platforms. Pros What I love most about Microsoft Outlook is its calendar and scheduling features. It often sends reminders for my coaching sessions with my manager, and since most of my meetings are on Teams, I love how well it syncs with Microsoft Teams. My manager can easily find the best meeting time based on my availability and other agents' schedules. I use Outlook for all my work emails, and I feel very comfortable doing so. It organizes important emails well, and the offline feature is a game-changer. All the features work seamlessly without needing an internet connection, so I can still work offline without any hassle if the internet goes out. It also integrates perfectly with other Microsoft apps like Excel, Teams, OneDrive, and more. Cons The Microsoft Outlook mobile app could use some improvement. For example, customizing folders and creating new ones is much easier on the desktop, and certain actions, like filtering emails, can only be done on the desktop. When I first started using Outlook, everything felt a bit weird, but after getting the hang of it, I now flow seamlessly with it. Review Source EE Emily E. CEO E-Learning Used the software for: 2+ years ### "Fine for work" June 21, 2025 5.0 I suppose it’s a strong, reliable option for handling work emails and keeping organised. It’s probably not my first choice for personal email, but for anything professional, it gets the job done. Once you’re used to it, it’s hard to go back to something more basic. Pros I like how tidy and professional it feels. The layout makes it easy to manage emails, especially when you’ve got floods coming in throughout the day. I also really like the calendar and task features; being able to schedule things, set reminders, and view everything in one place is genuinely helpful. It syncs nicely with Teams and the rest of Microsoft 365. Cons It can feel a bit heavy at times. If you're not careful, it starts to feel cluttered, especially when you’ve got lots of folders or rules set up. Also, some of the features (like sorting or searching) aren’t as intuitive as they could be so it works best once you’ve had a proper play around and customised it a bit. Review Source MB Mayted B. Medical biller and collector Hospital & Health Care Used the software for: 2+ years ### "Very easy and simple " March 25, 2026 5.0 Great experience with our easy use move around. Very easy for someone who is not savvy able to do everything from just your email. Pros Easy to use spam filtering really does come in handy, I really like that you’re able to connect to teams Cons What I like least about outlook is that there is delays in receiving emails at times. Outlook will take a couple minutes to even open. Review Source MA Mike A. Used Car Manager Automotive Used the software for: 2+ years ### "Microsoft outlook" January 15, 2026 5.0 Overall my experience with Microsoft outlook has been a positive one other than a few emails that end up in the junk folder here and there that shouldn't Pros I use it everyday to stay in contact with customers and and financial institutions and all the other businesses my company deals with on daily basis Cons I have to say that there is not a whole lot of cons with Microsoft outlook it functions as it is intended too Review Source KS Kristi S. Director of Events Hospitality Used the software for: 2+ years ### "Great for Business" June 2, 2025 3.0 Overall good. I prefer to use it over any other email I've used for professional circumstances. I wouldn't use it for personal email though. Pros One drive is great. Being able to add multiple calendars and email addresses has been beneficial. I'm able to thoroughly organize my emails. Cons I think the search feature it awful . When emails are nested it makes it so difficult to look for specific emails. Review Source KT Keishla T. Lash artist Cosmetics Used the software for: 2+ years ### "Outstanding application" October 7, 2025 5.0 Overall i could say that Microsoft Outlook is an amazing application. Specially for my emails. I have been a lot of years with them and their system is outstanding. Pros The most that i like about Mivrosoft Outlook is that im able to send and receive email messages, manage my calendar, store names and numbers of my contacts and clients and i can track your tasks. Cons I pretty much like everything about Microsoft Outlook. So far i have no plains at all. It it an amazing application. Review Source CB Carlos B. Supervisor de inventarios Warehousing Used the software for: 6-12 months ### "Mi día a día en la oficina con mejoras constantes " July 30, 2025 5.0 Es muy buena , yo la utilizo tanto en línea y la aplicación y pese a algunos temas , es mi herramienta primordial para trabajar mi día a día en la oficina Pros Últimamente tiene muchas mejoras y herramientas de edición que hacen de la aplicación una herramienta muy completa, para poder expresarse mejor con tantas ediciones Cons Tomando en cuenta la aplicación y los servidores en línea, (osea en cualquier navegador), la aplicación se traba o tarda un poco en mandar los correos y en línea se manda de inmediato Review Source DS Danielli S. Architect Architecture & Planning Used the software for: 2+ years ### "Calendar Integration and Professional Productivity" July 15, 2025 5.0 My experience with Outlook is positive. It was my first personal email account and I still use it, although it's no longer my primary address, as I prefer Gmail's layout. Professionally, in the companies I've worked for, Outlook has always been the standard software due to its integration with the Microsoft suite, especially the calendar and scheduling features. Pros What I like most about Microsoft Outlook is its integration with the Microsoft 365 suite and with the calendar and tasks. This integration also makes it easier to sync across the different devices where I use Outlook. Cons What I like least is that some basic functions and settings are not very intuitive. The email grouping feature is particularly confusing, it often disrupts the timeline and makes it harder to track the flow of information clearly. Review Source BN Belle N. TMS Coordinator Mental Health Care Used the software for: 6-12 months ### "Great Application for Daily Use" February 21, 2026 5.0 Overall, I really enjoy using Microsoft Outlook. I use this application daily and its simplicity makes my work day run smoothly. Pros What I like most about Microsoft Outlook is how easy it is to use and communicate to my peers. Also, it does a great job at filtering out my spam messages. Another aspect I enjoy is the amount of customizations possible with how your screen looks. Cons Something I believe could use improvement on Microsoft Outlook is some bug issues. For me personally, it makes me refresh my page to see new emails that come in. Review Source AH Adeline H. qmhp Mental Health Care Used the software for: 2+ years ### "Reliable Email but Can Feel Clunky" September 26, 2025 4.0 Overall, Outlook is a solid choice for email and calendar management. It’s reliable and integrates well, though the interface can feel a bit complex at first. Pros Outlook is dependable for email, calendar, and scheduling. It integrates with Microsoft 365 apps and has useful tools like rules, categories, and reminders to stay organized. Cons The interface can feel heavy, and managing multiple accounts or folders can be confusing. Some features aren’t very intuitive for new users. Review Source Abbie A. Resourcing Manager Facilities Services Used the software for: 2+ years ### "A great system" July 21, 2025 4.0 Easy to use, never crashes and is a very fast software. Our business heavily rely on outlook and appreciate it. Pros I love that outlook is user friendly, very fast. i never have any problems with the old version of outlook. Cons I do not like the new version of outlook. It groups the emails in one chain and it is not easy to find your tabs and files. Review Source LF Luis F. Sales Development Rep Outsourcing/Offshoring Used the software for: 2+ years ### "Outlook at Its Best!" June 24, 2025 5.0 my experience with Microsoft Outlook has been great. I really like how it keeps everything—emails, calendar, and tasks—in one place, which helps me stay organized. The calendar and scheduling features are especially helpful when coordinating meetings, and I find the integration with other Microsoft tools really convenient. It did take a little time to get used to the layout, but once I got the hang of it, it became a key part of my daily workflow. Pros I like the fact that it's easy to use, and it's a great way of communication. The ability to schedule meetings, set reminders, and manage communications all in one place significantly boosts productivity. Cons The only thing that's missing is maybe like an internal chat, in case prospects don't respond, you can write to them like a message Review Source Similar Products Featured ## Related categories [Email Management](https://www.capterra.com/email-management-software/)