# Page 72 | Microsoft Outlook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 72 - Is Microsoft Outlook the right Email Management solution for you? Explore 2447 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227138/Microsoft-Outlook/reviews

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Microsoft Outlook

4.5 (2447)

[View alternatives](https://www.capterra.com/p/227138/Microsoft-Outlook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 21st, 2026

# Page 72 - Reviews of Microsoft Outlook

## Showing most helpful reviews

Showing 1776-1800 of 2447 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Analyst  
Financial Services  
Used the software for: 1-2 years

### "Microsoft outlook for Business review"

February 7, 2021

5.0

Overall it is a very good email software for businesses. It keeps employees organized and is very easy to use!

Pros

I like the ease of use. It is very intuitive and required almost no training to learn how to use it. I love that I can set up meetings with others in my organization and that I get alerts before the meetings. It keeps me very organized. Also, it is great how it is able to connect with WebEx for screen share meetings.

Cons

I like the search function least about the software. When I’m trying to find a specific email, I am not able to search with a key word and it takes me a long time to find the email I am looking for. I wish the system was more intuitive.

Review Source

Angelli H.  
Encargada Administrativa  
Industrial Automation  
Used the software for: 2+ years

### "Mi Experiencia con Microsoft Outlook "

November 7, 2022

3.0

No me gusta

Pros

Mi primer correo electrónico fue creado en esta plataforma y lo que más me ha gustado es que a pesar de todos los cambios y los años que han pasado desde que me cree mi primer correo, todo sigue intacto y no he perdido nada.

Cons

No me gusta las actualizaciones, para mi se ven muy antiguas y cambian demasiado, así como también aveces se me dificulta iniciar sesión.

Review Source

AM

Alejandro M.  
Chief  
Writing and Editing  
Used the software for: 2+ years

### "Good"

September 12, 2023

5.0

Pros

Very intuitive. Doesnt need training for using

Cons

There better options. A little bit obsolete

Review Source

VR

Verified Reviewer  
Sales Specialist  
Real Estate  
Used the software for: 2+ years

### "good work email software"

November 8, 2020

5.0

Pros

works well with my other microsoft softwares

Cons

harder to integrate non-microsoft softwares with outlook

Review Source

LT

Leane T.  
Sales Administrator  
Professional Training & Coaching  
Used the software for: 2+ years

### "Microsoft is Microsoft"

June 7, 2018

4.0

Pros

Love the calendar side of things where you can merge calendars. It is really great that when you can run rules as not every email needs to be read. Its really great that nothing has really changed in the updates its the one product that you know works great every time.

Cons

Would be really great if the Rules management could be simplified for older users who I have only realised that this can be done. When you are in a company calendars should automatically be shared and not requested.

Review Source

AD

Anjanette D.  
Freelancer  
Graphic Design  
Used the software for: 2+ years

### "Microsoft Outlook Review"

February 23, 2023

5.0

In managing my tasks, contacts, calendars, and emails, I always use this software because it is really useful and super easy to use.

Pros

What I like best about this software is how well it integrates with other Microsoft applications like Word, Excel, and PowerPoint, which I always use to complete my tasks.

Cons

I have no issues with this software. Overall, I think it is a great and very useful application.

Review Source

VR

Verified Reviewer  
Network Engineer  
Telecommunications  
Used the software for: 2+ years

### "Microsoft Outlook"

July 29, 2019

4.0

Pros

Fantastic integration with all other MS Office products. Solid service, great integration options.

Cons

When it breaks, it really breaks. The Android app is not the best, unable to go from message to message without going back to the 'inbox'. Swipe options not available.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Microsoft Outlook

Ease of use and cost.

Review Source

VR

Verified Reviewer  
Ingegnere  
Telecommunications  
Used the software for: 6-12 months

### "Utile per lavoro"

November 2, 2022

5.0

Pros

Gestisco le mail aziendale con questo tool. Trovo molto utile che tutti i tool del pacchetto office siano collegati fra loro creando un ecosistema efficace. Molto facile da utilizzare e archiviazione soddisfacente

Cons

Da migliore i filtri di ricerca, perchè delle volte risultano un pò macchinose

Review Source

AD

April D.  
Small Business Owner  
Individual & Family Services  
Used the software for: 2+ years

### "Good software!"

April 27, 2022

5.0

My overall experience has been great. I don’t have any complyabout this software as it great.

Pros

That I can find what mail I need when I need it easily and that I can keep what I need and know that it will still be there.

Cons

There is nothing that I don’t like about this software it an great software.

Review Source

AT

Alexis T.  
Data Migration Manaer  
Computer Software  
Used the software for: 1-2 years

### "Outlook is not my fave"

May 5, 2022

3.0

We are making Outlook work for us, but it is not my preferred application for this purpose.

Pros

I like how easy it was to integrate Outlook into other applications we use.

Cons

I really dislike how many things go to Spam as compared to our previous program. Also, the calendar feature leaves much to be desired.

Review Source

VR

Verified Reviewer  
Author  
Publishing  
Used the software for: 2+ years

### "Still the best email product on the market."

May 18, 2018

5.0

Pros

Great features. Easily customizable to the way you do your work and use email. Allows me to easily filter incoming mail into different folders. The product is quite stable. Great search capability for finding emails that you've filed away.

Cons

You have do a little maintenance, especially when your storage file (e.g. PST file) gets really big. Only an issue if you get a lot of email and you file them away for future use. But this is pretty simple using their maintenance utility.

Review Source

VR

Verified Reviewer  
Warehouse Manager  
Automotive  
Used the software for: 2+ years

### "Pragmatic Innovation"

December 16, 2020

5.0

It’s hands down reliable and has never failed me and with practical considerations made, it is supreme!

Pros

I love it’s easy to use and intuitive interface. As lifelong PC user, I’ve always right at home with this software.

Cons

What I would say it’s area of opportunity would be, is the interpretation also aspects when working with others on different PC and software platforms.

Reason for choosing Microsoft Outlook

I’m the end, the track record this software has had with coworkers, vendors and clients has been nothing but supreme.

Review Source

Charity Mae C.  
Senior Agent  
Telecommunications  
Used the software for: Less than 6 months

### "Outlook got me Hook!"

June 21, 2023

5.0

Pros

I like how it's easy to use and have corrections of grammar

Cons

it can be improve a little with email folders

Review Source

VR

Verified Reviewer  
Senior EAP Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Outlook Review"

March 28, 2021

4.0

Pros

I like the cloud and remote usability functions.

Cons

The menu options are sometimes awkward to access.

Review Source

GB

Gustavo B.  
Dentist  
Medical Practice  
Used the software for: 2+ years

### "Worst email provider one can ever find"

September 19, 2022

1.0

Cons

Loads of junk email EVERY SINGLE DAY and 0 (ZERO) support

Review Source

VR

Verified Reviewer  
Sales Associate  
Retail  
Used the software for: 2+ years

### "Microsoft Outlook is Practical"

December 6, 2020

3.0

My experience with Outlook has been good. It is practical, especially for professional settings. I don't use it for my personal email.

Pros

I liked that this software is easy to navigate. I also liked that it allows for users to share their schedules through the calendar extension. When I used it for business, it was always very practical, and efficient.

Cons

I least liked the software's appearance. Sometimes it can appear very crowded and overwhelming, especially for a new user.

Review Source

MMS

MD Mohiyuddin S.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Outlook - a friend of mine "

September 16, 2022

5.0

Pros

Easy to use, simpler than many other emails. Standardized.

Cons

Little expensive when compared to competitors.

Review Source

VR

Verified Reviewer  
Quality Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "My favourite email app"

November 8, 2020

5.0

Outlook is my weapon of choice when I get the job done. It's many options for making your work look professional. Security is embedded and it has features for making your routines more efficient and practical, including your calendar and Ms Teams integration.

Pros

Outlook is a well-rounded email app with powerful authoring tools, and many options for business users, office integration and now better functions in mobile.

Cons

Email search function not as powerful as Gmail's. The mobile version is far behind the desktop version in functionality

Review Source

VR

Verified Reviewer  
Researcher  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Review for Microsoft Outlook"

December 17, 2020

5.0

I think it is a very good product and it has helped me so much in the past couple of years in managing my emails and conversations in the work environment.

Pros

The use interface for Microsoft Outlook (web version) is very good. The mobile app also is very well designed and helped me a lot for managing my emails.

Cons

The website version is sometimes hard to load with slow or even average speed internet connection. Although it is not very common, but the app version on iOS crashes sometimes and needs to be restarted.

Review Source

JD

Jelle D.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Great email provider from Microsoft"

May 18, 2022

5.0

Pros

I've been using Outlook for many years now on a daily basis and I barely have encountered a problem. The site UI has many customizations.

Cons

The site UI has had some bugs, besides that I can't think of anything

Review Source

VR

Verified Reviewer  
PhD student  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Microsoft Outlook helps me be more efficient at work"

January 9, 2021

5.0

Very satisfied with the software overall! The app is easy to navigate but need to wait for a while to load the data.

Pros

I use MS Outlook for work and study. The design of the website and app is very user-friendly. The part I like the most about the software is that it is very easy to schedule an appointment and send to the team via Outlook.

Cons

The way it categorizes whether an email is a focused email sometimes is not precise. I have to check the non-focused email box to see if I miss any important one.

Review Source

AM

Ahmed M.  
lawer  
Internet  
Used the software for: 2+ years

### "Daily user of the program"

May 4, 2022

5.0

Full value experience for the price of a very good program

Pros

I liked the program and the use I have been using it for years, very good and I love it

Cons

There is nothing I did not like, the program is complete and very good

Review Source

VR

Verified Reviewer  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Ease of Use, Plug and Play"

September 5, 2020

5.0

Outlook is a fantastic tool for anyone who wants a solid app for e-mail that’s accessible from whatever smart device and computer you have. I love using it and just wish there were more updates and patches to fix issues with organization and other small bugs.

Pros

Simple and easy connectivity with other apps and e-mail accounts, fluid design, attractive user interface.

Cons

Bloated inboxing and somewhat poor e-mail organization compared to free tools like Gmail, updates few and far between meaning longer time spent with bugs and problems.

Review Source

Matías P.  
Auxiliar en Ventas  
Retail  
Used the software for: 6-12 months

### "Reseña sobre el software de Microsoft Outlook"

October 24, 2022

5.0

Pros

Lo que mas me ha gustado del software es su interfaz de uso a la hora de realizar correos a nuestros proveedores y clientes, el programa se ha implementado sin ningún inconveniente, esta herramienta nos ayuda con la interacción entre la Empresa y nuestros clientes.

Cons

No tengo comentarios negativos acerca del software.

Review Source

VR

Verified Reviewer  
Marketing Communications Manager  
Hospitality  
Used the software for: 2+ years

### "An ok mobile email app"

October 11, 2019

3.0

It does what it promised to deliver: receive and sends message. It's an "ok" email app for me and I use it because my work uses it. I think it could still be improved.

Pros

Pretty much deliver what the desktop version does and sometimes gets the messages first compared to its desktop version. It's fast and convenient and push services is ok too.

Cons

Message search feature is quite a nightmare and very inefficient. Most of the time. it won't give you the exact item you are looking for despite the correct keywords.

Review Source

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