# Microsoft Word Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Word Software - reviews, pricing plans, popular comparisons to other Document Generation products and more. Source: https://www.capterra.com/p/227146/Microsoft-Word --- # Microsoft Word Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Word ## What is Microsoft Word? Microsoft Word allows users to create, edit, save and share documents using its cloud-based word processing software. In addition to being able to create new documents, Microsoft Word allows users to also open existing files and change them as needed; this makes it easy for multiple users within a business or educational institution to make changes and save them through the cloud. Microsoft Word is a powerful word processing software that enables users to create professional documents. The application has a friendly user interface and a number of integrated features, such as text editing, spell checker and grammar checker, which help ensure higher quality documents. The application also comes with sharing capabilities that allow users to collaborate with others on the same document. ## What is Microsoft Word used for? [Document Generation](https://www.capterra.com/document-generation-software/)[Document Management](https://www.capterra.com/document-management-software/)[Productivity](https://www.capterra.com/productivity-software/) Top alternative Featured Overall rating Based on 2,814 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Pros & cons Versatile document creation tools Comprehensive reporting capabilities High cost concerns Slow with large documents Starting price $9.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Word?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Word) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Word 4.7 (2,814) VS. [4.7 (4,191)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting Price $9.99 Flat Rate, Per Month Starting Price $19.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (2,723) Ease Of Use 4.6 (14,698) Value For Money 4.4 (2,104) Value For Money 4.3 (12,129) Customer Service 4.3 (1,872) Customer Service 4.3 (11,292) ## Microsoft Word alternatives [4.6 (6,020)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (2,870)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (992)](https://www.capterra.com/p/162654/PDFfiller/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,542)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/227146/Microsoft-Word/alternatives/) ## Who uses Microsoft Word? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Versatile document creation tools 98% positive reviews out of 340 Most reviewers indicate document creation is intuitive, offering templates and customization for professional and personal needs. Gunnar P HR Generalist, 201 - 500 employees. "Microsoft Word provides flexible tools that make it simple to create clean, well structured, and professional looking documents." High cost concerns 58% negative reviews out of 266 Most users comment pricing is steep, making it less accessible compared to free or cheaper alternatives for many. mohamed S android developer, 1 employee. "Its price is very high and inappropriate, and this price makes many people buy copies illegally due to their difficulty in affording the price." Comprehensive reporting capabilities 97% positive reviews out of 184 Most reviewers appreciate reports and documents for handling everything from simple letters to complex, collaborative projects efficiently. Dusiant S System engineer -QA, 2 - 10 employees. "Microsoft Word is a highly versatile and industry-standard word processing tool, offering extensive capabilities for creating, formatting, and collaborating on professional documents, ranging from basic letters to complex reports." Slow with large documents 82% negative reviews out of 144 Most users report performance and speed issues, especially lag, crashes, and freezing with complex or sizable files. Flavia R Researcher, 5,001 - 10,000 employees. "When working with very heavy documents or a lot of photos some functions become slow and the application may freeze." Essential for daily productivity 98% positive reviews out of 61 Most reviewers describe daily use as indispensable, streamlining tasks and supporting both personal and business workflows. Lela W Paralegal, 2 - 10 employees. "We have had a overall great experience with Microsoft Word, we use this program on a daily basis for our daily operations and couldn't do it without it." Subscription model drawbacks 67% negative reviews out of 92 Most reviewers find subscription frustrating, preferring one-time purchases and noting limited access without ongoing payments. Tyler M Head of Marketing, 2 - 10 employees. "My primary gripe with Microsoft Word is that Microsoft now charges a subscription license to use its suite of applications." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.3 (1,468) 57.22% of 1468 reviewers that rated this feature as important or highly important Microsoft Word enables you to co-edit, comment, and share documents in real time using OneDrive, SharePoint, and Teams. Reviewers appreciate simultaneous editing, version history, and easy sharing, though some prefer Google Docs for smoother collaboration. Offline Access 4.7 (1,366) 59.88% of 1366 reviewers that rated this feature as important or highly important Microsoft Word gives you the flexibility to create, edit, and save documents without internet access. Some reviewers find this aspect valuable for uninterrupted work during travel or outages, and appreciate automatic syncing with OneDrive when reconnected. Document Storage 4.6 (1,159) 62.12% of 1159 reviewers that rated this feature as important or highly important Microsoft Word offers you multiple ways to store documents—locally or in the cloud via OneDrive or SharePoint. Users think autosave, organization, and easy access across devices are helpful, though some dislike being nudged toward cloud storage. Document Management 4.7 (1,085) 60.28% of 1085 reviewers that rated this feature as important or highly important It helps you organize, track, and access documents efficiently. Some reviewers find autosave, version history, and cloud syncing useful, while others say managing versions and navigation could be more intuitive compared to alternatives like Google Docs. Full Text Search 4.6 (1,008) 56.45% of 1008 reviewers that rated this feature as important or highly important With this capability, you can quickly locate words or phrases in lengthy documents. Reviewers appreciate the speed, accuracy, and advanced options like wildcards, making editing and navigation much easier, especially for large or complex files. Access Controls/Permissions 4.5 (952) 51.89% of 952 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Microsoft Word 25 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities The system automatically saves work on an interval without the user needing to manually save Microsoft Word enables you to co-edit, comment, and share documents in real time using OneDrive, SharePoint, and Teams. Reviewers appreciate simultaneous editing, version history, and easy sharing, though some prefer Google Docs for smoother collaboration. Leave comments and notes on documents for others to view Pre-designed layouts that can be customized to match preferences and requirements Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Makes changes to document features such as text, fonts, formatting, etc. Custom forms to streamline repetitious aspects of a document It helps you organize, track, and access documents efficiently. Some reviewers find autosave, version history, and cloud syncing useful, while others say managing versions and navigation could be more intuitive compared to alternatives like Google Docs. Review and analyze existing information across documents Microsoft Word offers you multiple ways to store documents—locally or in the cloud via OneDrive or SharePoint. Users think autosave, organization, and easy access across devices are helpful, though some dislike being nudged toward cloud storage. Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Public or private sharing of digital files such as documents, audio/video, images, and more With this capability, you can quickly locate words or phrases in lengthy documents. Reviewers appreciate the speed, accuracy, and advanced options like wildcards, making editing and navigation much easier, especially for large or complex files. A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. Microsoft Word gives you the flexibility to create, edit, and save documents without internet access. Some reviewers find this aspect valuable for uninterrupted work during travel or outages, and appreciate automatic syncing with OneDrive when reconnected. Streamlining repetitive tasks and activities through automated and predefined workflows Tools to facilitate the production of information and promote efficiency Allow multiple team members to edit and work on the same document Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Edit text as needed Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.7 (2,716) 4.7 Based on 2,716 reviews ## Pricing Value for money 4.4 (2104) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/227146/Microsoft-Word/pricing/) Microsoft 365 Personal $9.99 Flat Rate,Per Month It includes: - For 1 Person - Use On Up To Five Devices Simultaneously - Works On PC, Mac, iPhone, iPad, Android Phones, And Tablets - 1 TB Of Secure Cloud Storage - Access To Word, Excel, PowerPoint, Outlook, And OneNote Desktop Apps With Microsoft Copilot - Higher Usage Limits For Select Copilot Features - Clipchamp Video Editor With 4K Exports, Personalized Brand Kits, Exclusive Filters, And Effects - Microsoft Defender Advanced Security For Identity, Personal Data, And Devices - OneDrive Ransomware Protection For Photos And Files - Microsoft Teams With Copilot To Call, Chat, And Collaborate - Ongoing Support For Help When Needed Microsoft 365 Family $12.99 Flat Rate,Per Month It includes: - For 1 To 6 People (AI For Subscription Owner Only) - Each Person Can Use On Up To 5 Devices Simultaneously - Up To 6 TB Of Secure Cloud Storage (1 TB Per Person) - Includes All Features In Microsoft 365 Personal - Extensive Usage For Select Copilot Features - Access To Copilot Features Exclusive To Premium Subscribers - Extensive Usage For AI Image Creation And Editing In Microsoft Designer Microsoft 365 Premium $19.99 Flat Rate,Per Month It includes: - Includes All Features In Microsoft 365 Family - Access To Copilot Features Currently Exclusive To Premium Subscribers - Extensive Usage For AI Image Creation And Editing In Microsoft Designer Microsoft 365 E3 $36.00 Per User,Per Year It includes: - Identity And Access Management Designed For Unlimited Users - Desktop, Web, And Mobile Versions Of Word, Excel, PowerPoint, Outlook, And Other Apps - 1 To 5+ TB Of Cloud Storage Per User (OneDrive) - Chat, Call, And Video Conference With Microsoft Teams - Deploy, Manage, And Update Devices At Scale With Windows For Enterprise - Antivirus And Antimalware - Unified Endpoint Management, Protection, And Security - Shadow IT Discovery Capabilities - AI Chat Experience With Web Grounding, Writing Assistance, Data Analysis, And Access To Agents - Anytime Phone And Web Support Value for money 4.4 (2,104) 4.4 Based on 2,104 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[ Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1872) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,872) 4.3 Based on 1,872 reviews ## User reviews Overall rating 4.7 Based on 2,814 reviews Filter by rating 5(2189) 4(525) 3(82) 2(8) 1(10) Mentioned topic Sorted by most recent GLENN TERYLL JORDAN N. Qualiticien Hospital & Health Care ### "Mon avis sur Microsoft Word" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 6, 2026 Pros Je trouve que Word permet de faire plusieurs choses en allant des textes classiques jusqu'à la prise de notes lors d'une réunion Cons La version que j'ai n'a pas encore la saisie vocale, je ne sais pas si la dernière mise à jour comporte cette particularité, mais l'avoir serait une bonne initiative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jamie H. Executive Vice President at FEVO Information Technology and Services ### "Microsoft Word remains a professional standard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 Microsoft Word continues to be one of the most practical tools for formal documentation and structured business communication. Pros It’s widely adopted, easy to use, and suitable for both simple and complex documents. Compatibility across teams ensures consistency and smooth collaboration. Cons Some collaborative editing experiences still feel less intuitive compared to newer document-first platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rebecca R. Production Manager Construction ### "Microsoft word review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2026 Overall, my experience with Microsoft Word has been very positive. It’s a dependable and professional tool that makes creating documents simple and efficient. While there can be occasional formatting frustrations, the wide range of features and reliability outweigh the downsides. It works well for everything from basic letters to more detailed reports, and I feel confident using it for both personal and professional projects. Overall, it’s a solid program that consistently gets the job done. Pros What I like most about Microsoft Word is how easy and reliable it is to use for all types of documents. Whether I’m writing a quick letter, creating a detailed report, or formatting a professional proposal, Word has all the tools I need in one place. The formatting options are simple to navigate, and I really appreciate features like templates, spell check, grammar suggestions, and the ability to easily insert tables and images. It saves me time and helps my documents look clean and professional every time. Overall, it’s a dependable program that makes writing and editing much more efficient. Cons What I like least about Microsoft Word is that some of the advanced formatting features can feel overwhelming or confusing at times. When documents have complex layouts, spacing or formatting can shift unexpectedly and take extra time to fix. I also find that certain tools are buried in menus, which can make them harder to find if you don’t use them often. Additionally, the subscription cost can be a downside compared to free alternatives. While it’s a powerful program, it can sometimes feel more complicated than necessary for simple tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kerry G. Lead Insurance Account Receivable Specialist III Hospital & Health Care ### "Microsoft the best Word for your documents." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 3, 2026 Microsoft Word is used in my everyday tasks. I really think my experience has been rewarding and positive. Pros I enjoy using Microsoft Word. I type a lot of appeal letters to insurance company and over all in my job duties. I love that it can be incorporated with so many different softwares. Cons I have no complaints about Microsoft Word there products always meet my business needs. Microsoft is the best software for the buck. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Daniel C. Benefits and Compliance Manager Hospital & Health Care ### "Microsoft Word review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 2, 2026 Pros Microsoft Word is the best platform to use for writing and editing. It's obviously the most well known, but the functionality that it has is top notch. Cons The only thing I can think of is that i wish it were easier to transfer projects from excel over to word. When you try to copy and paste things over they tend to lose formatting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kelly P. Director of Admissions Education Management ### "Microsoft Word was okay for a time. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 2, 2026 I liked microsoft word until I found other programs to create documents that were easier to use and easier to share. Pros Microsoft Word was the first software I used to create documents. I liked how it helped me to create simple documents for my job in estate planning. Cons I would often struggle with the formatting in Microsoft Word. It seems I would get stuck with spacing or would have trouble if I needed two columns or different margins. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeff R. Project Manager Construction ### "Microsoft Word" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 Overall Word is my go to as it is reliable and familiar to myself and peers. It makes jobs that would be time consuming and streamlines my workflow using prebuilt templates, text editing tools, and many other tools to get jobs done in a timely and professional manor. Pros I like that this is the most commonly used document creating tool. It is great because it makes documents look polished with minimal effort. I love all the templates it has making my job so much easier. Cons I do find it difficult to keep proper formatting between different versions of word. Sometimes when trying to collaborate and track changes things get a little confusing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lela W. Paralegal Legal Services ### "Fantastic document prep program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 1, 2026 Fantastic program with so many options for your document preparation needs. I highly recommend Microsoft Word. Pros Such a fantastic program for document preparation, translation of documents to another language. So many options for fonts, etc. Cons There's not anything that i dislike about the Microsoft word program. So no complaints or cons for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rachel G. Finance and business operations manager Food & Beverages ### "Great value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Pros Couldn't live without it, and great value for money. We do everything on it and it's so easy. Great for new staff as everyone knows how to use it. Cons Nothing, it's a great product we use all the time, there's nothing I would change. Easy to use and good value. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DN David N. IT Operations Manager Computer Software ### "Great Word Processor for Productivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 30, 2026 Overall for a business, you can't complain, it's a great productivity tool and comes included with every M365 subscription. It integrates natively well with Microsoft OneDrive and is supported by almost every 3rd party application when looking to build any connections or integrations. It works as expected and a very good word processor for businesses, students, or individuals. Pros It is the gold standard word processor. Its been around forever and works as expected for creating and editing documents. It includes plenty of features such as adding images, shapes, tables, layouts, headers, borders, links, custom texts, etc. It comes included in every M365 subscription. There's a web application as well as a desktop application for those who prefer it. The ability to export/save as a PDF is real useful as well. Autosave natively built into it for OneDrive is very conventient as well. Cons Adding images and being able to arrange them exactly where you want is still a huge pain, specifically if you're trying to create an end user guide or instructions. The images jump all over the place. It does require either a basic M365 subscription or a one time license fee to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Workspace vs Microsoft Word](https://www.capterra.com/compare/227146-247901/Microsoft-Word-vs-Google-Workspace)[Adobe Acrobat vs Microsoft Word](https://www.capterra.com/compare/227146-251329/Microsoft-Word-vs-Adobe-Acrobat-DC)[M-Files vs Microsoft Word](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word)[Collabora Online vs Microsoft Word](https://www.capterra.com/compare/227146-10011676/Microsoft-Word-vs-Collabora-Online)[Plumsail Documents vs Microsoft Word](https://www.capterra.com/compare/214700-227146/Plumsail-Documents-vs-Microsoft-Word) [monday.com vs Microsoft Word](https://www.capterra.com/compare/147657-227146/monday-com-vs-Microsoft-Word)[iLovePDF vs Microsoft Word](https://www.capterra.com/compare/173963-227146/iLovePDF-vs-Microsoft-Word)[Conga Composer vs Microsoft Word](https://www.capterra.com/compare/227146-228164/Microsoft-Word-vs-Conga-Document-Generation)[Folge vs Microsoft Word](https://www.capterra.com/compare/208369-227146/Folge-vs-Microsoft-Word)[DocuGenerate vs Microsoft Word](https://www.capterra.com/compare/227146-10002718/Microsoft-Word-vs-DocuGenerate)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)