# Page 3 | Microsoft Word Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Microsoft Word the right Document Generation solution for you? Explore 2777 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227146/Microsoft-Word/reviews

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Microsoft Word

4.7 (2777)

[View alternatives](https://www.capterra.com/p/227146/Microsoft-Word/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 3 - Reviews of Microsoft Word

## Showing most helpful reviews

Showing 51-75 of 2777 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TT

TORY T.  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Microsoft Word as a blank canvas "

June 4, 2025

5.0

I really enjoy it because I love to write poetry and have drafted articles with it as well. It feels like a blank canvas so for me, it just feels like an open invitation to allow my thoughts to flow.

Pros

It is super user friendly, easily accessible and intuitive. It allows creativity, free style and the addition of whatever design or format you prefer to use.

Cons

It has restrictive options compared to Microsoft 360 now and might feel to some to be outdated given the incorporation of all options with AI these days.

Review Source

Amee P.  
Educational Assistant  
Primary/Secondary Education  
Used the software for: 2+ years

### "Easy to Use"

January 4, 2026

5.0

It has been essential for writing reports in my jobs, auto saving is a blessing, and so much more. It has allowed me to create very professional looking reports very easily.

Pros

Microsoft word has tons of features. You can customize your documents in such a simple way. It has autosave which is so helpful. It is user friendly and easy to find what you need.

Cons

I have no complaints about Microsoft Word. It will always be one of my go to's for what I need to do.

Review Source

VR

Verified Reviewer  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Worth buying, more function then other options. "

February 16, 2026

5.0

Overall a positive experience. It generally will do what I need, and is used daily. I couldn't not have this, it does more then other similar programs.

Pros

I use this daily. It's is easy for basic use, and can take a bit of practice to become a more advanced user. Worth the money, it's a thorough program. The template are super helpful as starting points for various tasks.

Cons

I can't always get the formatting to work out I want, and have to look up how to use settings to make it work.

Review Source

AF

Alessandro F.  
Senior Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Primario strumento di scrittura testi "

February 25, 2026

5.0

Usato da sempre sia per motivi personali che professionali nella stesura testi, redazione documenti, perfettamente integrato nella suite Office.

Pros

Strumento fondamentale di scrittura testi con alcune funzionalità grafiche. Perfettamente integrato nella suite Office.

Cons

Non trovo svantaggi di alcun tipo . Ad oggi credo sia il migliore strumento di scrittura testi presente sul mercato.

Review Source

NO

Nova O.  
Executive Assistant  
Construction  
Used the software for: 2+ years

### "MS Word: Still An Excellent Tool Today"

September 22, 2025

5.0

Overall, Microsoft Word had brought me positive outcomes whenever I'm creating different kinds of documents. It's usefulness and reliability still helps me and a lot of professionals nowadays.

Pros

What I liked the most about Microsoft Word is the ease of use. Whether you're just a beginner, you can easily learn and understand how to navigate around the software. I have been using this since my school days and until now, this is still very useful in word documents that you need to create. I also like it's consistency of the interface through the years. Even though there are updates every now and then, the basic features and tools are still there.

Cons

What I like least about Microsoft Word is the compatibility of files from older to newer versions of the software. Files created in newer versions cannot be opened or edited with the older versions and this create a big problem when one company uses a different version of the software to another.

Review Source

GJ

George J.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "Microsoft word is working fine for me"

February 13, 2026

5.0

Microsoft word is so nice in creating files. I like its templates as they are so beautiful. I like the availability of offline access and auto-save features. I used it to generate documents and also for document version control .

Pros

It’s templates is so nice. Their customer support team is wonderful as they always try to find solutions to problems. I like as Microsoft words is easy to navigate. I like it because it is easy to use. The subscription is not that expensive. I like the offline accessibility. The auto save is really helpful.

Cons

I don’t like as it requires subscription in order to access some features, everything other things is fine.

Review Source

NC

Natalie C.  
Admissions Coordinator  
Education Management  
Used the software for: 2+ years

### "Microsoft Word - Still the Best!!"

March 23, 2026

5.0

Overall, I love Word. I often shift data from Excel into Word when I'm printing to format differently, and for ease of printing.

Pros

I have used Word forever and I love how easily I can incorporate the use of tables, links, step by step instructions, etc into each document.

Cons

Sometimes, formatting can be difficult when including links and tables. I struggle occasionally to make everything look aligned and neat.

Review Source

Vineet S.  
Retail manager  
Retail  
Used the software for: 2+ years

### "Microsoft Word"

December 9, 2025

5.0

Pretty great. I use it all time for my personal and professional tasks. Make an item list or write an elaborate note

Pros

It is really handy to take down notes, write essays. You can use images and illustrations to make point and share it easily

Cons

Lately, the Microsoft office has become really expensive due to licence, wish it could be more adfordable.

Review Source

JH

Jennifer H.  
Paralegal - Administrator  
Legal Services  
Used the software for: 2+ years

### "Microsoft Word is a great program!"

December 5, 2025

5.0

Overall, my experience with Microsoft Word is great! I would recommend it to others. I use it several times a day, several days a week!

Pros

It is very user friendly. I enjoy all of the different tools that it offers. I use Microsoft Word numerous times a day.

Cons

The automatic save doesn't always work and sometimes I lose my work. I would like to find a way to make sure that it is always turned on so I can save time.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Reason for choosing Microsoft Word

This was the best product for the price and it accommodated all of our needs.

Review Source

VR

Verified Reviewer  
Homemaker  
Child Day Care Services  
Used the software for: 2+ years

### "Simplicity"

July 10, 2025

4.0

I love how simple everything is to use and that you can find templets for projects so that you have an easier time with the task ahead of you.

Pros

Its simple to use for essays and you can start documents even if you are offline and save it to your device instead of the cloud.

Cons

I don't like that they have limited fonts and to upload more fonts you have to jump through a bunch of hoops just to find one you might like.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

I wanted a product that would allow me to work on or start a project if I'm offline.

Review Source

Zain H.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Simple and reliable tool for document work"

March 16, 2026

5.0

Pros

I am using Microsoft Word for years and it really helped me with creating and editing documents. Its templates saves a lot of my time when formatting reports.

Cons

Sometimes it feels slow when editing large files, but overall I have a great experience with Microsoft Word and still enjoy using it.

Review Source

MA

Mohamad A.  
Team Leader  
Higher Education  
Used the software for: 2+ years

### "Word A known name in the Prof-Educa-software-World"

April 5, 2025

5.0

Word is a powerful, industry-standard tool. While it has its share of complexities and formatting issues, its adaptability is unparalleled. The thought of relying on it for over half my life sends shivers down my spine.

Pros

It can handle a lot, very flexible, can convert files back and forth. It's got awesome formatting, useful toolbars, and integrates seamlessly with Microsoft.

Cons

It can be complicated and demand significant resources. Inconsistent formatting is annoying. 365 is too expensive. Older, offline versions are limited to their release year.

Review Source

BA

Beth A.  
Copywriter and marketing consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Familiar, functional and easy to use but prefer other options "

October 19, 2025

5.0

Functional, easy to use, familiar for most people so doesn't usually require training with clients/colleagues, but I prefer other options.

Pros

Word is great and reliable. You know where you are with Microsoft and everyone's used to using Word at this point so it usually doesn't require any training when using with clients and colleagues. It's super functional and easy to use and there's very little word doesn't do.

Cons

The main drawback for me when using word is how uncollaborative it can be for editing a written document as a team, especially when compared with other options like Google Docs. It only really works to open Word in Word for Web and keep passing new saves of the document back to one another or edit over a shared screen on a meeting. With GD, you can all just jump in and edit together, seeing each other's activity and comments live without need for a meeting. Microsoft's customer support also isn't great for Word and its other products. It's always difficult to get hold of their customer support and they're not very responsive when you do manage to contact them. Overall, I would always use Google Docs over Microsoft word because Word is just lacking that collaborative element of live editing as a team.

Review Source

JC

John C.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "My experience on Microsoft Word "

January 16, 2026

5.0

It has been a great pleasure for me on Microsoft Word. The app is really working efficiently in creating letters, reports, essays , presentations etc . I like it so much

Pros

\- I like the availability of offline access - I alway enjoy its auto save option - It is so easy to navigate - I like its incredible friendly interface - It is very affordable - It is easy to use - I like its awesome process and workflow - It has efficient task tracking

Cons

\-I have had a bad experience with their customer support team, they need to do better - It has a quite hard learning curve as some features are complex

Review Source

VR

Verified Reviewer  
Chief of Staff  
Retail  
Used the software for: 2+ years

### "Tried and True! Still the Standard for a Reason"

May 30, 2025

5.0

It’s solid when you need a document to be clean and professional, especially for anything that’s going to be printed or formally shared. I use it less for everyday drafts and more for final versions that need full formatting control. It's reliable, even if a little heavy for basic tasks.

Pros

It’s dependable for structured documents that need to look polished. I’ve used it for proposals, contracts, SOPs, and anything that needs tighter formatting than a basic text editor can handle. The layout tools give more control than most cloud-based platforms, and it handles large documents without choking.

Cons

It can feel bloated when you just want to do something quick. The interface is packed with options, and unless you’ve already customized your setup, it’s easy to waste time clicking through tabs to find what you need. Collaboration isn’t as smooth as tools that are built for real-time work.

Review Source

HY

Hannah Y.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "A great basic tool"

January 12, 2026

4.0

Word is a great basic tool for creating text documents which can then be imported into other programmes or saved as pdf files

Pros

Word offers a basic and easy way to write text documents. It is easy to use and navigate. Files are compatible with many other programmes.

Cons

There isn't much control for creating complex documents and inserting images can be tricky to get exactly right.

Review Source

Subhobrata S.  
Co Founder and Lead- Client Success  
Management Consulting  
Used the software for: 2+ years

### "The best Word Processor in the market, but comes at a cost"

May 16, 2025

5.0

I've used Microsoft Word for over 20 years now, and the experience has been great. Each new version brings better functionalities, formatting options and font choices.

Pros

Fantastic word processor to use, and everyone uses it, hence there is universal acceptance.

Cons

It's expensive and not easy to collaborate and share across teams. Unfortunately most team members aren't comfortable with free alternatives.

Review Source

VR

Verified Reviewer  
Manager  
Research  
Used the software for: 2+ years

### "MS Word for writing and editing "

September 3, 2025

5.0

Overall the best software ever used. Using this tool, never got lagged or annoyed by the tool. Made every work related document with this tool.

Pros

The best product I ever used in term of productivity, easy usage and value for money. I am working on it more than 7 years. User interface is very friendly. The navigation between sections is very easy.

Cons

Everything is the best. I don't dislike anything about this software. If more templates are added, it would be more useful.

Review Source

DB

Dori B.  
Consultant  
Education Management  
Used the software for: 2+ years

### "Microsoft word for me. "

January 15, 2026

5.0

My overall experience with Microsoft is that I use it almost daily for all my writing and documents personally and professionally. I like the features and updates that create professional documents.

Pros

I like Microsoft word because it allows me to create professional documents for work and personal use. I especially like the features such as spellcheck, formatting, fonts, and templates.

Cons

There really isn’t anything I don’t like. Unlike Google, Microsoft doesn’t yet allow for simultaneous team work on a shared document.

Review Source

Parsa G.  
AI Data and Insight Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Good not great"

August 27, 2025

3.0

While I am still using this tool almost on a daily basis, I prefer the other available tools when I am preparing an accurate and sensitive report or document.

Pros

This is a very handy tool to use and prepare a pdf or write a letter. Also, since it comes as part of the whole Microsoft office package, many are familiar with using it.

Cons

The user interface could be simpler for users to navigate through different options. At this stage, the use of AI assistant is inevitable for such a product.

Review Source

CF

Colin F.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Microsoft word review"

March 6, 2026

5.0

Generally very positive - have used it for years and it seems to be the universal word processor. It is easily compatible with Google Docs as well.

Pros

It is a familiar word processor that I grew up using. With a bit of practice it becomes very easy to use.

Cons

It can be difficult to insert and move tables around, especially if they need to be edited after they have been created.

Review Source

PG

Patricia G.  
Customer Service Lead  
Hospitality  
Used the software for: 2+ years

### "Writing professional guest messages."

January 25, 2026

4.0

As a Customer Service Lead I require a tool that will be a reliable documentation tool. This is the industry-standard software and it simplifies our working process.

Pros

The user interface is exceptionally familiar that enables my team to compose professional guest welcome letters and update menus without previous training.

Cons

When we want to edit the contents of PDF files, reversion to the editable text usually destroys the original layout totally, and we have to spend hours to fix the layout manually.

Review Source

DH

Denise H.  
legal assistant  
Legal Services  
Used the software for: 2+ years

### "Microsoft Word-Used for daily use "

March 16, 2026

5.0

My overall experience is wonderful! I have used Microsoft word since I was in high school and continue to use it on a daily basis to this date

Pros

I like the I can use Microsoft Word for not only work but also for my personal life. I can use it in the office, on a laptop, tablet and even my computer

Cons

Sometimes Microsoft crashes while I am working on a document and then doesn't save it correctly or even when I do save it, it doesn't save and I have to restart the whole document over again

Review Source

AbhB

Anas bin hasan B.  
CEO  
Computer Software  
Used the software for: 2+ years

### "An Astonishing Word Processor"

September 17, 2025

5.0

Overall experience is quite good and effective. Mostly used for my official word processing tasks. The composing facility is quite interesting.

Pros

Good Customer support. Ease of use with a prominent interface. The working process is convenient and user-friendly. The navigation system is quite good and manageable.

Cons

Not ideal for team collaboration, as it lacks some features related to this aspect. And it's quite expensive in accordance with the economy of a south asian country.

Review Source

Joshua F.  
Marketing Specialist  
Automotive  
Used the software for: 2+ years

### "Does what I need it to do—what more could you want?"

January 4, 2026

5.0

Overall, it’s been a positive experience. It’s reliable, widely compatible, and works well for everyday writing and documents.

Pros

I like how familiar and easy it is to use. It has all the tools I need for writing and formatting documents. It’s a classic for a reason.

Cons

It can feel a little overwhelming at times because there are so many features, and some are hard to find. But overall it is easy to use.

Review Source

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