# Page 6 | Microsoft Word Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Microsoft Word the right Document Generation solution for you? Explore 2777 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227146/Microsoft-Word/reviews

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Microsoft Word

4.7 (2777)

[View alternatives](https://www.capterra.com/p/227146/Microsoft-Word/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 6 - Reviews of Microsoft Word

## Showing most helpful reviews

Showing 126-150 of 2777 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EG

Eric G.  
Spécialiste EDM  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "L'outil le plus polyvalent pour les documents"

September 17, 2025

5.0

Pros

Meilleur traitement de texte depuis des années et toujours imbattable. Il est pratique et polyvalent, ses options de mise en forme et son utilisation facile avec d'autres outils Microsoft Office comme Excel et Outlook.

Cons

Il est vraiment difficile de ne pas aimer Word, mais il a du moins besoin de quelques améliorations et optimisations pour pallier à la lenteur.

Review Source

LW

Levin W.  
Cashier  
Food & Beverages  
Used the software for: 6-12 months

### "Great service "

March 8, 2026

5.0

Overall experience customer support is what I need if it’s not working for you I can always track my task on there

Pros

What I like about Microsoft word it’s very easy to use I like how I can use this to process my workflow it’s perfect

Cons

Dislikes about word is I had a hard time with the templates at first but I figured out how to work them

Review Source

Bryan J.  
Salesman  
Airlines/Aviation  
Used the software for: 1-2 years

### "Word Review"

January 12, 2026

5.0

The best word program I have ever used. You are able to use different types of fonts and bold face font, that can enhance your words.

Pros

It was the best software I have ever used to be to write about whatever subject my school was wanting me to write about.

Cons

I didnt like the fact that it was very expensive when I bought the software but once I used it for the first time, I seen why it was so expensive.

Review Source

KB

Kathleen B.  
Patient Services Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Very Helpful"

May 12, 2025

5.0

Pros

Word gives me the ability to make lists and write anything out for the clinic when needed. The option to add pictures as well as make it free moving makes it a lot easier to make any posters needed.

Cons

Sometimes the autosave does not work online and I can lose some work that I have done and sometimes it can be difficult to figure out how to do specific things within the program.

Review Source

DS

DAKODA S.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Verstile products "

January 25, 2025

5.0

Great product with many functions for a good price.

Pros

What I like most is all the templates you can choose from depending on what you need. You can also put graphs, photos, hyperlinks and signature stamps in your documents. You you can also save the document in a pdf format.

Cons

When you download a document and open it in a later version of Microsoft Word the document is misconstrued with the fonts, spacing and alignments.

Switched from

[Notepad++](https://www.capterra.com/p/185965/Notepad/)

It was easier to bundle with other programs

Review Source

RM

RJ M.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Microsoft Word Helped Me Become the Writer I Am Today"

January 7, 2026

4.0

Pros

Microsoft Word has been my go-to word document program for nearly my entire life. Everything I ever learned about writing/typing programs was from it.

Cons

Do not like the way Microsoft has pivoted towards subscription services and have used Notes or Google Docs more often if push comes to shove

Review Source

RH

Richelle H.  
Proposal Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Get it DONE Easily with Microsoft Word!"

June 28, 2025

5.0

I've used Microsoft Word to create millions of work documents! Whether it's for a single document where you are just housing information for your own review, or using it in the way that I do, as collaborative documents and templates, where entire teams can have real time documents, literally all across the world, it's the BEST!!

Pros

I've been using Microsoft Word since it came out and honestly it just keeps getting better and better! More importantly, it's safe and reliable!

Cons

There is nothing that I don't like about Microsoft Word. It plays well with other programs, it's reliable and easy to use. If I was forced to complain it would be that they've instituted the yearly subscription.

Review Source

AG

Andy G.  
Operations Manager  
Wholesale  
Used the software for: 2+ years

### "Excellent for straightforward word processing."

July 3, 2025

5.0

I've used Word for over 30 years, and it continues to improve with time. I mostly use the basic functions for letters, flyers, and word processing. I do not use functions like macros.

Pros

The software is very user friendly. Excellent instructions in the Help section. Shortcuts carry over to other Microsoft suite products.

Cons

My only complaint is difficulty converting documents when opening from other software. When I open documents others have created outside of Microsoft, they do not always format properly.

Review Source

SC

Sierra C.  
SLP  
Hospital & Health Care  
Used the software for: 2+ years

### "Pretty good"

March 21, 2025

4.0

I like using Word, though, I do wish it was easier to create new documents with options like images that can go anywhere.

Pros

I like new integrations like dictate, the fact that it has been around so long I know many of the functions.

Cons

Formatting can be very annoying. There are layers to the functionality and if you don't know how to find what you need to change, it is a nightmare.

Switched from

[Pages](https://www.capterra.com/p/229116/Pages/)

More options in Word and can share Word docs with more people.

Review Source

Rashmi A.  
Graphic Designer  
Education Management  
Used the software for: 2+ years

### "Difficulties with MS Word"

March 20, 2025

3.0

Working with word if easier only if you only have to type any thing. But when it comes to table formation and Image inserting it becomes a task.

Pros

Features like translate and style helps in ease of use.

Cons

The leading and kerning chang disturbes all the design.

Review Source

CE

Claire E.  
Sales Manager  
Information Technology and Services  
Used the software for: 2+ years

### "great product, easy to use. "

November 17, 2025

5.0

Postive. No negative feedback, i use every day without fail and would be lost without Word. Would highly recommend.

Pros

Used microsoft word for years, easy to use, does everything as you would expect when it comes to rattling up documents. Couldnt do my role without it

Cons

Nothing i can think of, really like to use, easy to put together a document and store and if required can convert to PDF.

Review Source

SB

Simone B.  
Priest  
Religious Institutions  
Used the software for: 2+ years

### "The Word of Microsoft"

February 22, 2025

4.0

I started to use it from my childhood when I learn keyboard writing. I fall in love with Word and I'll never change it for another software, even if I tried for a few times. I realized that Microsoft has done a beautiful job with it.

Pros

It is an historical institution of the writing software that has been received so different updates over the years and now is up-to date for the daily needs (AI functions, web cloud)

Cons

The fact that on different devices you have to pay for different subscription instead of unite them to incentive people to buy it

Review Source

RC

Ryan C.  
Analytics Manager  
Real Estate  
Used the software for: 2+ years

### "Great document creation software"

November 3, 2025

5.0

Pros

Age old document creation software that's easy to use and does what it needs to do. Been using it for decades without issues.

Cons

Nothing much to complain about really. It would be great if creating graphics would be easier within docs. Also formatting could be a pain sometimes

Review Source

LW

Lela W.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Great product and used everyday."

June 2, 2025

5.0

We have had a overall great experience with Microsoft Word, we use this program on a daily basis for our daily operations and couldn't do it without it.

Pros

This program is very user friendly and has all the features we need to create documents for our firm and to be able to do our daily jobs.

Cons

That it crashes at times or randomly stops working. Otherwise we don't have any complaints about it.

Review Source

VR

Verified Reviewer  
Digital Philanthropy Officer  
Education Management  
Used the software for: 2+ years

### "Would Use Just for The Office"

November 29, 2025

4.0

Pros

Very much leans towards the early 2000s in terms of style, but is very good for more features and to format documents in very specific ways.

Cons

It would move around things more than anticipated if you moved something else related to it, so it would be annoying to find items not where they’re supposed to be.

Review Source

VDA

Vinay Dhimmar A.  
Senior Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Microsoft Word Is an Impressive Tool that Enhance Document Management"

August 5, 2025

5.0

Pros

This word processing programing has been fundamental to our company for the last 10 years. We use it to write and edit documents and it has been reliable. Microsoft Word gives us value for money because its user interface is friendly.

Cons

Microsoft Word is an amazing tool that has been so reliable to use. I do not dislike Microsoft Word at all.

Review Source

jS

julien S.  
Project manager  
Automotive  
Used the software for: 2+ years

### "general feedback word"

June 10, 2025

4.0

Pros

Microsoft Office word is an amazing application for document management and creation and is great for note taking on tablet for example

Cons

The bad part of the application is that you have to learn all the functions of where to change headers, fonts, spacing and so one, complication with options.

Review Source

WD

Wendy D.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Can't live without you"

October 30, 2025

5.0

Fantastic. The Spell check, grammar suggestions its awesome and the way it integrate with one drive is perfect

Pros

I have been using Microsoft Word since the day they launched the software. It's easy to use, and with every update, it gets better and better."

Cons

One thing I liked less about Microsoft Word was how slow it used to be on older computers, but now its over.

Review Source

EM

Erica M.  
Client Care Coordinator  
Mental Health Care  
Used the software for: 2+ years

### "Microsoft Word - Tried and True"

January 30, 2025

5.0

I have been using Microsoft Word for decades and through undergraduate and graduate school has been my primary tool. I have found it to be user-friendly, easy to learn and adapt to new features, and has always made it possible for me to create and manage documents as needed.

Pros

It is user-friendly and has all the features that I need for creating, writing, and managing documents.

Cons

I don't have many complaints about Microsoft Word. It has been a faithful friend.

Review Source

LD

Laura D.  
Client Success Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Microsoft Word Is Still Useful Today"

May 4, 2025

4.0

Overall, I like Word and I use it almost every week for creating text documents.

Pros

Microsoft Wors is one of the premier text processors out there. Great for creating and storing text documents that can be customized with colors, graphics, and more.

Cons

When using the Image Insert function, sometimes the images can crowd your text or not be positioned where you want them to be. Sometimes you have to play around with it to get it to be aligned or in line with your text.

Review Source

JL

Joas L.  
Manager and Owner  
Internet  
Used the software for: 2+ years

### "The trusted tool for document security and convenience "

May 27, 2025

4.0

Microsoft Word has been my go-to writing tool for more than 5 years. It's reliable, versatile and constantly updated with useful features. Aside from occasional formatting issues when exporting to Word, it handles everything I need smoothly

Pros

\-Easy to use with clean interface -Powerful formatting and layout features -Great for academic, business and personal use -Keeps your documents safe, allows you to access them anytime and even works offline

Cons

Sometimes when converting PDF files to Word, the formatting changes or elements shift slightly especially with complex layout

Review Source

EM

Edward M.  
General Manager  
Events Services  
Used the software for: 2+ years

### "The document creation software you love...day in an day out...without missing a beat!"

May 14, 2025

5.0

I have been using Microsoft Word for decades and it continues to serve my word document creation and processing needs superbly. The updates to the user interface continually make navigating the system menus easy and the ability to create documents and share them easily with anyone, anywhere is top notch.

Pros

Microsoft has been the staple word processing for decades for a reason. The intuitiveness of the user interface, coupled with the robust features available to the user make it a workhorse when it comes to document creation.

Cons

There are some infrequently used features that can be tricky to locate in the menu system, but nothing that is so perplexing that it isn't easily located using the in-sofware search and help sections.

Review Source

JL

Joshua L.  
Pharmacist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "30 years of Word"

January 22, 2026

5.0

I have been using Word to type documents for decades, I still use it for any letters or timesheets I have to do

Pros

No word processor is easier to use than Word, everyone knows where to find things and how to organize workflow

Cons

It keeps getting more complicated and people aren't aware of the new features, they keep using it like they did in 1995

Review Source

CB

Cooper B.  
Director of Media Ministries  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Word does everything you need it to, and even some things that you don't!"

February 28, 2025

5.0

Word is great and offers everything that you could need a word processor to do. Most people just use it for basic tasks, and it can do that, but it can also do so much more!

Pros

Word is an ESSENTIAL! The familiarity is what makes it great, it's what most of us have grown up using.

Cons

Autosave should be active even if you aren't saving to OneDrive! Why is this not an option? I've had a couple of times that I've been working on a document, and then unfortunately the computer or Word itself crashes... and my progress is lost!

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Reason for choosing Microsoft Word

Word offered much better offline access than Docs.

Review Source

VR

Verified Reviewer  
Area Sales Manager  
Construction  
Used the software for: 1-2 years

### "Still Nice and going on tool"

December 27, 2025

3.0

Overall it is still a great tool and and there is some times where you have to use word only to do certain things .

Pros

Still sometimes have to rely on the microsoft word for some work which is great because in a influx of so many advance applications . word is still popular.

Cons

In the age of AI word is not progressing at that level and look and feel still looks bit old and some features feels bit outdated as well.

Review Source

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