# Microsoft 365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft 365 the right Document Management solution for you? Explore 14100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227157/Microsoft-365/reviews --- Microsoft 365 4.6 (14100) [View alternatives](https://www.capterra.com/p/227157/Microsoft-365/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of Microsoft 365 Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews Versatile document creation suite 93% positive reviews out of 1121 Most reviewers appreciate presentations and spreadsheets for enabling efficient, professional documents, data analysis, and visual reports. Edward M General Manager, 1,001 - 5,000 employees. "The integrated nature of this software, online accessbility, and user functionality in being able to quickly and easily share documents, spreadsheets and presentations is top notch." Recurring glitches and crashes 64% negative reviews out of 1563 Most reviewers indicate bugs and issues, such as unexpected crashes, syncing errors, and persistent software glitches disrupting workflow. Comprehensive academic toolkit 95% positive reviews out of 755 Most reviewers find school and student use invaluable, offering essential programs and free access for educational needs. Nasywa H Student, 1 employee. "Microsoft 365 offers a complete suite of tools that are essential for student productivity." Ongoing subscription costs 51% negative reviews out of 835 Some reviewers feel subscription costs are high, with confusion over plans and frustration about recurring payments. Vincent O Owner, 1 employee. "I dislike the fact that it has morphed into a yearly subscription when ther are no significant improvements each year." Essential for daily productivity 97% positive reviews out of 433 Most reviewers describe daily use as seamless, with integrated tools streamlining routine business and personal tasks. Keira N Managing Partner, 501 - 1,000 employees. "I utilize it as my everyday hub and couldn't see my day running smoothly or be as productive without it." Frequent slowdowns and lag 77% negative reviews out of 656 Most reviewers report performance and speed issues, including slow loading, lag, and resource-heavy applications, especially on older devices. David N IT Operations Manager, 201 - 500 employees. "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank." ## Showing most helpful reviews Showing 1-25 of 14100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abhishek R. Project Analyst Marketing and Advertising Used the software for: 2+ years ### "Microsoft 365 - Product with great finesse." May 13, 2026 4.0 Overall experience has been great because of smooth UI/UX and support. Also, there is great flexibility in access levels for each of the documents. Pros Microsoft 365 as a whole ecosystem of data and knowledge sharing tool helped our organization to streamline the ease of operations and enabled us to be away from any kind of wrongful scams. It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected environment of business. Outlook is one specific product which has been integrated with all other products of the ecosystem to function smoothly. The product is great value for money and ease of use. Cons The time of implementation and strategic importance of data migration should be told beforehand to each vertical of the organization before actual implementation. Also, the training can be improved a lot by dedicating people per team to train. Review Source cQ connor Q. IT Team Lead Media Production Used the software for: 2+ years ### "Feature-rich, Enterprise Solution" April 17, 2026 4.0 It's generally a strong and capable enterprise suite that works particularly well when requiring polished desktop apps and strong collaboration, as well as accessibility for offline files and security features. It's probably one of the better all-round solutions for versatile working and productivity, but excels in environments that are already embedded in the microsoft ecosystem Pros Microsoft 365 is strong for teams that want a full productivity suite in a single location. bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit comfortably together in one ecosystem. It comes with decent collaboration features and offline capability for desktop apps, and allows for broad integration options, security controls, and compliancy policies. Cons The main downside is the cost and in some instances the complexity. It can feel heavy if you only need simple document editing or are used to the Google Drive way of working, and the feature bloat in many of these apps are usually overkill for the majority of users. Since it runs on a subscription model now, the ongoing license costs per user can quickly add up. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Microsoft 365 We now use both in conjunction depending on the context and internal/external parties interfacing with the workflows Review Source VR Verified Reviewer Assistant Professor Education Management Used the software for: 1-2 years ### "Not worth your money" April 20, 2026 1.0 I could describe it as painful, waste of time and way to extract money for zero service or applicability. Pros Constant need to be online is just a trick to get more money for little service. Crashes often at multiple platforms, files dissappearing in compability modes, etc. Little point to support this over-priced not working piece of software. Cons I cannot say i found anything to be liked. All aspects are faulty most of the time. Security also is deceiving. Review Source VR Verified Reviewer VP of Finance and Operations Computer & Network Security Used the software for: 1-2 years ### "Microsoft 365 review" March 13, 2026 5.0 Microsoft 365 has been a solid move for us overall. We switched to get away from managing individual Microsoft licenses, which had become a real headache. Having everything bundled under one subscription has made things much easier to manage and more predictable from a cost and admin standpoint. Pros Simplified licensing compared to standalone Microsoft products, all the core tools we use are in one place (Outlook, Excel, Word, Teams, OneDrive, SharePoint). Works well across devices and supports remote work Strong collaboration tools, especially for email, meetings, and shared documents. Regular updates without having to manage version upgrades Cons Setup and configuration can be more complex than expected, especially around security and permissions. Some features change frequently, which can be frustrating for users. Costs can add up as you add users or higher‑tier licenses Not everything is intuitive, particularly for non‑technical users Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We switched to Microsoft 365 because managing individual Microsoft licenses was time‑consuming and difficult to keep up with. Microsoft 365 simplified licensing, made costs more predictable, and bundled the tools we already use into one platform. Review Source VR Verified Reviewer Network Engineer Information Technology and Services Used the software for: 2+ years ### "Good product for business use" May 8, 2026 4.0 The product is robust, offers customers low to mid-level protection and will assist with day-to-day tasks, but may require some additional relearning and very occasional outages. Pros Product is pretty reliable, the options for SharePoint and OneDrive to share files helps many people in todays business world and spam filtering in email is usually enough for most people. While the value for the money has been decreasing over the years, its still pretty decent. All-in-all, the product is still the best option for business customers and what I recommend, despite a few shortfalls. Cons Ease of use is ok, they are constantly changing things just to move them. Sometimes its due to added features and others times it's just in a different location, including the Admin Center. If you ever need to open a support ticket, your chances of connecting with someone who can help are next to zero and the product is constantly under attack because of how popular it is in the business world. I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not enough. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft 365 I'm trained in both and use both on a daily basis Review Source VR Verified Reviewer Head of Systems Transportation/Trucking/Railroad Used the software for: 2+ years ### "Its just the standard Office software product" April 24, 2026 4.0 The suite of software enables the business to collaborate together using email, sharepoint or teams. Its easy to pick up the basics & the advanced features can be used without too much effort. The monthly fee is low compared to the features offered. Pros The best thing about Microsoft 365 is that everyone uses it & knows how to use it. You don't have to train anyone on using the features. Cons The support offered via Microsoft is poor & getting something changed or fixed can be impossible. Luckily third party companies can assist with most issues. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing Microsoft 365 The features did not align fully with our requirements Review Source LS Louis S. CTO Real Estate Used the software for: 2+ years ### "icrosoft 365 — the backbone of our daily operations" May 22, 2026 4.0 ur overall experience with Microsoft 365 has been very positive. It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management. The combination of productivity apps, cloud storage, and enterprise-grade security delivers excellent value for money. Pros Seamless integration: All apps work together flawlessly, which significantly improves productivity and collaboration across teams. Cloud-based & cross-device: Access to files, emails, and tools from any device, anywhere, with automatic synchronization via OneDrive and SharePoint. Collaboration features: Real-time co-authoring in Word, Excel, and PowerPoint, combined with Teams for communication, makes remote and hybrid work effortless. Email management with Outlook: Powerful spam filtering, calendar integration, and rules/automations make handling high email volumes manageable. Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data. Regular updates: Microsoft consistently adds new features (especially with Copilot AI integration), keeping the suite modern and relevant. Cons Admin complexity: The Microsoft 365 Admin Center and related portals (Azure AD/Entra, Exchange Admin, Teams Admin, etc.) can be overwhelming and fragmented. Finding the right setting often requires navigating multiple consoles. Licensing structure: The different plans (Business Basic, Standard, Premium, E3, E5, etc.) can be confusing, and some essential features are locked behind higher-tier licenses. Teams performance: Teams can be resource-heavy and occasionally sluggish, especially on older machines. Customer support: Support quality is inconsistent — simple issues are handled well, but more complex technical problems can take time to resolve and require escalation. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft 365 ike competitors that require combining multiple tools from different providers, Microsoft 365 offers a complete suite (email, document editing, cloud storage, collaboration, video conferencing, and security) under a single license — significantly simplifying management and reducing costs. Review Source VP Valentin P. Administration Manager Construction Used the software for: 2+ years ### "Reliable business platform for collaboration and document management" May 11, 2026 4.0 Overall, Microsoft 365 has been reliable for our daily operations and document management. It’s flexible and suitable for both office administration and project collaboration. We use it heavily for spreadsheets, document creation, email communication, and cloud storage. The integration between applications saves time and helps teams work more efficiently. Pros What I like most about Microsoft 365 is having everything in one ecosystem. We mainly use Outlook, Excel, Word, Teams, and OneDrive across office and project work, and the collaboration between users works well. OneDrive syncing is useful for sharing project documents between team members, especially when multiple people need access to updated files. The desktop applications are still stronger than most browser-based alternatives for advanced work. Cons The main downside is that licensing and administration can become confusing at times, especially when managing multiple users and permissions. OneDrive syncing occasionally causes duplicate or conflicted files if several users are editing documents at the same time. Some updates also change settings unexpectedly. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) We preferred Microsoft 365 mainly because the desktop applications are more powerful for advanced spreadsheets, documents, and business administration tasks. The integration with OneDrive and Teams also worked well for internal collaboration and file management. Review Source KN Keira N. Managing Partner Real Estate Used the software for: 2+ years ### "One of the best business platforms I've used" May 26, 2026 5.0 My overall experience has been great. I utilize it as my everyday hub and couldn't see my day running smoothly or be as productive without it. Pros Everything is in one place and it serves a hub for everyday activity and access. I am able to stay consistent with communications with my team and companywide. Cons I don't have any cons about the product. I took user training and can navigate all features which are very user friendly. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) To stay consistent with all office locations in the US Review Source Jeff R. Project Manager Construction Used the software for: 2+ years ### "Microsoft 365" May 14, 2026 4.0 Overall, Microsoft 365 feels worth it if you want a reliable, feature-rich suite that covers most office and email needs in one subscription. Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams. Pros What I liked most about Microsoft 365 is how complete it feels: it brings email, document creation, cloud storage, collaboration, and file sharing into one platform. Cons Microsoft 365 is powerful and convenient, but the subscription cost, learning curve, and occasional complexity can be drawbacks. Review Source Troy C. Owner Computer & Network Security Used the software for: 2+ years ### "Microsoft 365 - A Power for Business" January 11, 2026 4.0 Overall, it is a reliable solution that consistently meets my needs. It simply works. You can find what you need easily. Pros The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services. It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs. The interface is intuitive and familiar, making adoption easy for anyone who has used Office products before. The seamless integration between apps—like opening a SharePoint file directly in Word or attaching a OneDrive link in Outlook—significantly reduces friction in my daily workflow. Exchange Online provides a reliable, secure backend for all my communication. Features like shared calendars, 100GB mailbox storage, and superior spam filtering make managing high volumes of email effortless across all my devices. Sharing is granular and secure. I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while collaborating in real-time. Document Management: It serves as a central repository for all my work. The ability to use version history to restore previous drafts and the powerful search functionality across the entire ecosystem means I never lose track of important documents. The platform handles file compatibility seamlessly. It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using third-party conversion tools. While they handle critical issues effectively, the extensive self-help library and community forums are often just as valuable for quick troubleshooting. Cons While the support team handles major issues well, they can occasionally be inconsistent when addressing minor concerns. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft 365 Better products and integrations with other products. Review Source JM Jordan M. HR Generalist Consumer Goods Used the software for: 1-2 years ### "All You Need when You're On the Go" November 24, 2025 4.0 Overall positive, I like have access to my files and documents on the go. Being able to know for sure that everything will be there on whatever device I use is great comfort. I wish some smaller details were polished, but overall it's a good service. Pros I like that it is native to our tech stack and that works very well between phone, tablet, and laptop. I enjoy having the ability to access my files on the go and ensure that they are up to date and work properly. I also like that I can quickly and securely share files with members of my team. Cons It's hard to tell what is what service in Microsoft because there are so many programs that intersect. I don't always love the formatting changes that happen when I open documents in a desktop versus in its native app. A lot can change, which can be frustrating. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Microsoft 365 Hardware choices solidified the software choice, but it could go either way. Review Source VR Verified Reviewer Technical Writer Hospital & Health Care Used the software for: 2+ years ### "Essential Work Tool" April 2, 2026 5.0 Pros Microsoft 365 is a great all-around tool for work or school needs. The apps included in 365 are essential for work and helpful for file sharing. Cons Microsoft 365 offers many apps, but I'm not sure how to use all of them. I don't even know what they all do. It would be nice to have more training videos or courses on some of the lesser known apps. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Microsoft is a more secure and robust software. Review Source Mehakpreet K. Human Resource Manager Information Technology and Services Used the software for: 2+ years ### "All in one solution!!" August 21, 2025 5.0 My overall experience was very positive and smooth, as I enjoyed having all my documents stored in one place. Using it for different purposes, such as storage and e-signatures, was extremely helpful. Pros I loved how easy data storage management and file sharing became after I started using Office 365. It’s definitely value for money and comes with many helpful features, such as converting Word documents to PDF and more. Cons The only problem I faced was that it logged me out a couple of times, which was inconvenient since I found it troublesome to keep re-entering my password Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) My license expired, and I was looking for a platform that is easy to use and supports different features. Review Source DS Danielle S. Owner Publishing Used the software for: 2+ years ### "Power and Versatility, but it Comes at a Cost " March 31, 2026 4.0 My overall experience with Microsoft 365 has been a mix of strong functionality and some practical drawbacks. On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud. The real-time collaboration feature is especially valuable, allowing teams to work on the same document simultaneously with automatic saving via OneDrive. Security and regular updates provide peace of mind for its users. The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use. On the other hand, there are some drawbacks to consider. The cost and commitment to subscriptions and licenses can be quite expensive, especially for individuals or small teams who may not require the full range of features. These expenses can accumulate over time, putting this program at a disadvantage compared to alternatives that offer similar features for free. Moreover, while the tools are powerful, some features can be unnecessarily complex for basic tasks, potentially making the platform less accessible to users with simpler needs. Pros Microsoft 365 stands out for its seamless integration of powerful tools like Word, Excel, PowerPoint, and Outlook, all accessible across devices through the cloud. One of the best features that I appreciate is real-time collaboration, allowing multiple users to work on the same document simultaneously with automatic saving via OneDrive. It also offers strong security and regular updates, ensuring files and data stay protected. Additionally, its user-friendly interface and deep functionality, like advanced Excel analytics or AI-powered suggestions in Word, make it suitable for both personal and professional use. Cons What I like least about Microsoft 365 is its pricing. Compared to other programs that can be accessed for free, the price can be a bit expensive for this suite of programs, especially for individuals or small teams who may not need all of its features. While the tools are powerful, the subscription model can feel like a commitment, and costs can add up over time. Additionally, some users may find certain features overly complex if they only need basic functionality, making it feel like more than what’s necessary for simple tasks. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Microsoft 365 Compatibility with pre-existing documents. Review Source SP Sonu P. Systems Analyst Consumer Goods Used the software for: 2+ years ### "Comprehensive Productivity Suite for Business Collaboration" May 18, 2026 5.0 Overall, our experience with Microsoft 365 has been very positive. It has significantly improved communication, collaboration, and productivity across teams. The cloud-based ecosystem makes it easier to access files, manage emails, and work remotely without major disruptions. The platform performs well for businesses of all sizes and provides a dependable environment for document management, collaboration, and day-to-day operations. While there can be some complexity around administration and licensing, the overall reliability, functionality, and integration across applications make it a worthwhile long-term investment. Pros Microsoft 365 offers an excellent combination of productivity, collaboration, and cloud-based tools in one platform. The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient. The platform is easy to use for most users and provides strong value for money considering the number of applications included. File sharing and document management are seamless across teams and devices, while spam filtering and security features in Outlook help maintain reliable communication and protect against unwanted emails. Customer support and ongoing updates are also strong, with regular improvements and security enhancements being released consistently. Cons Licensing and subscription management can sometimes be confusing, especially for businesses with multiple users and plans. Some advanced admin and security settings also require technical knowledge to configure properly. Occasional syncing issues between desktop and cloud applications can happen, particularly with large shared files. Review Source VP Valerie P. HR Coordinator Human Resources Used the software for: 2+ years ### "Makes HR work easier!" March 6, 2026 5.0 My experience is everyday use. I work in HR so I'm constantly creating and editing documents, reusing old templates to fit todays needs. Pros I like how all my documents are already saved so I never have to be in fear of losing something. I like the picture preview of the last 6+ documents created for fast and easy retrieval. File sharing is a breeze. Cons I can't think of anything I disliked. It was easy, fast and convenient. I do wish I were able to delete some documents, as it literally saved everything. Review Source Yatra P. Omni Associate Retail Used the software for: 2+ years ### "Wide ranges of application - only with Microsoft 365 " February 8, 2026 5.0 My overall experience using Microsoft 365 is very good. It provides wide range of application which can be used daily for professional or academic tasks. This tool is very efficient for sending out mails, document creations, communication, collaboration and storing data. Highly recommend to every student for their study purposes. Pros Microsoft 365 is one of the most important software. It includes multiple apps like word, outlook, excel, power point and one drive. Everything is covered in just one subscription and i love all the features it provides. This applications are great for students as it has high storage capacity and features. Microsoft 365 is very easy to use, cheap and not much use of customer support. Cons I have to login multiple times in day in Microsoft 365 which is little frustrating. However, it is great for privacy and security. Review Source TA Taher A. Teaching Assistant Computer Software Used the software for: 2+ years ### "Good for Professionals!" June 24, 2025 4.0 Microsoft 365 is a good product for people who require more than one of the Microsoft 365 apps. If a person only requires the simple Microsoft apps like Word, Excel, and PowerPoint and do not want advanced features of these applications, they can be accessed for free on the web or on the mobile app. But if these apps are required in a professional work Microsoft 365 offers the subscription, it is monthly or yearly subscription instead of outright buying the Office apps. Pros Microsoft 365 apps have a lot of good features. One of my favorite features is the cloud access, it autosaves my work and syncs it, which allows me to access from different devices seamlessly. Common Office apps also have better features, which get continuous upgrades and updates without having to but new Office versions. The newly introduced AI features are also very useful, for Word this means grammar suggestions, for excel is data analysis tools and so on. On the web Microsoft 365 allows collaboration for free, but on the desktop apps it requires the subscription, but if you work with in a professional manner, it is a no brainer. Power Automate and Copilot are also great additions that can be huge time savers if you know how to use them in a efficient way. Teams and Outlook are also lifesavers. I also use Onenote on a daily basis, it is not the best app, could be improved in multiple ways, but is the best of the rest. The Microsoft 365 mobile application is also great, it has great UI/UX design for most of the mobile apps. It is great to be able to access work in an emergency and quickly work on it even if you don't have access to a computer. Although it is not always easy to use the apps on a smaller screen. Cons The biggest problem with Microsoft 365 apps is that Microsoft does not listen to customer reviews and feedback. OneNote is the best example, Microsoft changed the UI for the OneNote for windows app, on the store it had a sleek new UI/UX design, but when users installed the application they realized it was not the application they were promised, instead of adding features, important features were either changed or removed making the new app worse or useless for power users. Compatibility is also hit or miss for the Microsoft 365 apps for users on MacOs, this has been an issue for a long time, but maybe Microsoft is just choosing to ignore it, since it does not actually seem to be a very hard thing to solve. The naming schemes have improved over the years but could be better still for the confusing new names for the legacy and the 365 apps, the difference is not always apparent and very hard to figure out. Files are not always inter-compatible and cause bugs and issues frequently. Review Source HH Hassan H. Call Center Rep Banking Used the software for: 2+ years ### "My Adventure with Microsoft" November 19, 2025 5.0 My overall experiance with Microsoft 365 has been fantastic. Whatever, I need to do gets done, if I gave any issues then the Customer Support is my go-to option and is great. Overall, I am super happy with my experience. Pros What I like most about Microsoft 365 is how efficient and simple it is yet can also go into very technical things. For me, it was very easy to use and easy to manage. My emails were easy to manage and so are documents easy to manage. I use 365 for various things, one of the many is File Sharing. Being able to share documents swiftly is one of the biggest factors for Microsoft. I also believe for its value, it is a great package. Cons What I like least about Microsoft 365 is the spam filtering, for me it has not been well and I get quite a few of spam emails. I believe Microsoft will be able to update and fix this issue soon. Review Source Sofia L. Head Administrator Accounting Used the software for: 1-2 years ### "A Great Organization Tool" December 8, 2025 4.0 Overall, it has been a great tool for keeping our team organized and on the same page as well as keeping all our own organization methods stored in one place. Pros Being able to run a company through one system that all employees have access to. This allows us to store and share documents, have a company schedule and shared calendars, communicate with each other and have business emails. Absolutely love Teams and all its features, and the annual price is low compared to competitors, especially with all it includes. Cons Can get a bit confusing for older users, especially with constant updates. Especially updates to outlook that change the look and usage of our emails and calendars. These updates are not something that can be undone or opted out of without reverting to an old classic mode. Review Source Emmanuel K. Sr. Business Administrator Automotive Used the software for: 2+ years ### "Can't go wrong with Microsoft 365" March 17, 2026 5.0 Overall it's a good and strong product. It has great tools for the business and several useful setting for the admin. Pros It's a solid product, you can't go wrong. Microsoft 365 offers lots of capabilities especially for the business. Cons Cost is so so. Could be better. I don't find Microsoft 365 as friendly or simple as I do Google Suite. Review Source AW Ashley W. CPA Accounting Used the software for: 2+ years ### "A must have!" December 1, 2025 5.0 Microsoft 365 is so easy to use! It's nice that you can just log in online anywhere and have access to the applications. No need to worry about being on your main computer. You also can be sure that your information is still secure no matter where you are. Pros The ability to log in from the web and access it anywhere. The mobile app is convenient to use, as well. Cons Finding documents on the one drive or just your recently used documents isn't always the easiest to do. Review Source CM Corey M. Senior Systems Engineer Staffing and Recruiting Used the software for: 2+ years ### "It's the standard for offices anywhere, but is it any good? " October 3, 2025 2.0 Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and obfuscated annually. They're not making anything better, just more complex and annoying. Pros All of the office suite in a semi convenient package, it's very handy to have the office apps available anywhere with an active internet connection. Cons Management is cumbersome and overly complicated, too much management is required, requires near constant attention from admin. Tiered subscriptions are annoying, as are the egregious prices that correspond to the tiers. Ads in Outlook are reprehensible. Review Source Lauren F. Legal Secretary Legal Services Used the software for: 2+ years ### "Great package of different applications " March 23, 2026 5.0 Amazing products with so many uses and functions. Used on a daily basis at work and also personally at home. Pros Great that you have multiple applications in this pack. Word and excel are the ones I use on a weekly basis. PowerPoint is used as and when required.great integration with other products like email and professional systems like LEAP and Tikit. Cons Like I said above, the integrations with other systems are great but sometimes they struggle when n loading. Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes. 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