# Page 59 | Microsoft 365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 59 - Is Microsoft 365 the right Document Management solution for you? Explore 14043 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227157/Microsoft-365/reviews

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Microsoft 365

4.6 (14043)

[View alternatives](https://www.capterra.com/p/227157/Microsoft-365/alternatives/)

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Last updated March 15th, 2026

# Page 59 - Reviews of Microsoft 365

## Showing most helpful reviews

Showing 1451-1475 of 14043 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Susan D.  
Editor and Copywriter  
Writing and Editing  
Used the software for: 2+ years

### "Office 365 keeps getting better"

September 12, 2018

5.0

Office 365 gives me the professional image I desire. And, I think it gives me an edge over the competition.

Pros

I've been a Microsoft user for three decades and I've seen a lot of changes but this new update with Office 365 is my favorite ever. The entire suite just keeps getting better. Everything plays well together in seamless transitions from Office 365 online to my desktop applications. They just upgraded my premium account OneDrive to 1 TB. And, in October, 6 people will be able to use the applications and each person can have the software installed on up to 5 devices. That's an incredible service at a low monthly price. Especially now that I'm a freelancer, I appreciate the affordability of this excellent professional product.

Cons

With the last update, it tripped me up just a little because I thought I lost my desktop applications in the update but it was an error on my part - I had not completed the setup. Maybe it was me or maybe the instructions could have been clearer.

Review Source

DH

Deborah H.  
Administration Officer  
Education Management  
Used the software for: 2+ years

### "Simple and Easy - makes sense!"

June 8, 2023

5.0

The fact that we can sign in and use Share Point makes things so much easier. It is also helpful for our staff to be across the board on formatting etc to stick with our branding. We are grateful for an easy program.

Pros

Having a family licence is very handy, and it isn't much more to upgrade per year. The fact that you can save to the cloud, there's no worry on losing a document, your drive crashing, losing the flash drive etc. Office suite is so accessible through 365, it is a no-brainer to use it. Being accessible on all platforms, operating systems etc as apps is extremely beneficial.

Cons

The new Outlook does not transfer your personal folders - which is annoying as I would like to use the upgraded features.

Review Source

LBS

Lyra Bell S.  
owner  
Consumer Goods  
Used the software for: 2+ years

### "Microsoft 365 a Partner in Life"

January 29, 2023

5.0

I love Microsoft 365 because it comes with a lot of features not a boring tools. Convinient and accessible tools that makes my life easier when it comes to report.

Pros

I like the most about this software are the convenience at accessible of the software. I really love this software because it makes my report understandable.

Cons

Cons maybe it's not part of the software but what I encounter is the internet connection which is my provider will be considered for it

Review Source

JF

Jonathan F.  
Novelist  
Entertainment  
Used the software for: 2+ years

### "Microsoft Office Plus Tons of Storage? Yes!"

October 9, 2020

5.0

Overall my experience with Microsoft 365 has been very positive. I love being able to use all the latest Office features. This is so much better than buying a version and soon being left behind.

Pros

I love that Microsoft 365 gives me the use of the latest versions of all Microsoft Office apps. As an author, I mainly use it for Microsoft Word, but I also use Excel to manage my mailing list, keep my budgets, and more. I also love that it comes with 1 tb of cloud storage on One Drive. I actually decided to upgrade that to 2 tb, but the price for the use of the software and the cloud storage is phenomenal.

Cons

The one thing I would like fixed is the fact that on my Chromebook, One Drive is read only. I haven't found a solution for this. I'd like to be able to edit my documents on my Chromebook as well as my PC, and I can't do it directly from One Drive.

Reason for choosing Microsoft 365

I use Google Drive as well, but mostly for my day job rather than my own business.

Review Source

Andrew B.  
Business Coach and Head Strategist  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to setup and migrate to"

September 28, 2020

4.0

Definitely easy to switch to and improved our delivery and management. Over time has paid for itself by replacing DropBox.

Pros

Was good to migrate to from our previous email software. Improved delivery and the management of the email which was the reason we changed to it. It also came with benefits of other software included in one easy price.

Cons

Sharing of what was available, because we self implemented we didn't have anyone pointing out that we could save money by getting rid of DropBox and switching to OneDrive.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Microsoft 365

Good recommendations from colleagues.

Review Source

AR

ANTONIO R.  
Design Specialist  
Building Materials  
Used the software for: 2+ years

### "Microsoft 365 is more than you'll need at an unbeatable price."

February 25, 2021

5.0

Experience has been great. I love this software and don't know what I'd do without it.

Pros

The price! To get access to all that this suite has to offer at this yearly subscription price is everything I could ask for. The best for an unbelievable and fair price.

Cons

I honestly can't think of anything that I don't like about the software. There is of course learning curve but you'd expect that on any product.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[WordPerfect Office](https://www.capterra.com/p/160719/WordPerfect-Office/)

Microsoft is the industry standard. There's nothing you can't do with it and its ability to be used seamlessly over my iPad, phone, desktop and laptop is indispensable.

Review Source

VR

Verified Reviewer  
Student  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Student friendly system"

September 15, 2021

5.0

Fantastic.

Pros

It is completely free when you are a student. It is impırtant to care about students.

Cons

When you buy a subscription we cannot use excel or word directly. We need to buy them seperately. At least it is like that in the student edition.

Review Source

Gajendra R.  
IT Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Microsoft Office 365"

December 22, 2020

5.0

Its really very good, I am very happy with the product.

Pros

Its a perfect email solution webmail, sso, security easy access. Typically unlimited mail size. Easy file sharing

Cons

Not I think as of now. Add future for group the email by selected email. Outlook can be bit quicker

Switched from

[Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/)

Notes is not that beautiful and very slow.

Review Source

AB

Alicia B.  
File clerk  
Legal Services  
Used the software for: 1-2 years

### "Microsoft 365"

October 31, 2023

5.0

I love Microsoft 365

Pros

Daily calendar reminders bc i usually forget

Cons

there's nothing i don't like about this program

Review Source

yA

yazeed A.  
freelancer  
Computer Software  
Used the software for: 6-12 months

### "microsoft 365 review"

August 26, 2021

5.0

A production cloud designed to help me achieve my goals quickly, and brings together the best production applications such as Word, Excel and PowerPoint I can store, access and share files from anywhere with 1TB online storage And it helped me protect my data and customer information through advanced security and hardware management, Solves the problem of distance spacing between team members by holding meetings and calls online to facilitate communication and knowledge of information between the team, It solved the problem of old versions and provided an ongoing update of all issues, Easy to use and has everything you need and is very sophisticated

Pros

\-Regular, automatic updates -You can work anywhere, anytime -Elegant, user-friendly interface with extensive help features -Enhanced Work Efficiency -You also don’t need to worry about any installation hassles.

Cons

\-Compatibility problems -Subscriptions aren't for everyone -Some advanced features can be hard to access -but you will need to connect to the Internet at least once every 30 days in order to keep your subscription active.

Review Source

EA

Essoyomewe A.  
Etudiant  
Research  
Used the software for: 2+ years

### "C'est une application dont l'usage est facile"

April 30, 2023

5.0

Je l'utilise depuis plus de 2 ans et je compte vraiment continuer son utilisation pour mes travaux

Pros

Toutes les fonctionnalités de Microsoft 365 sont importantes

Cons

Le coût élevé du produit est un facteur limitant

Review Source

Ashley H.  
project specialist II  
Marketing and Advertising  
Used the software for: 2+ years

### "Office 365 Cloud Based is the best way to go! "

May 2, 2019

4.0

Office 365 is integrated into everything we do at work, and having the ability to have everything synced and able to get on different devices is so great!

Pros

Within the last couple years we switched the agency over to Office 365. Office 365 is cloud based and it makes it great for so many reasons. We have 3rd party authorization with it, which always feels secure and being able to login from my laptop away from the office and use it on my phone as well has been so great! It is nice also nice because it is cloud based it is also updated monthly with the latest features and security updates. Our IT has pointed this out and said that they think it is the best option for us, which is so great! The ability to work anywhere as long as you have internet connection is so great! I can get my email or files for my phone which is great!

Cons

If you don't have a lot of storage on your phone, then you don't get the full benefit because you can't use the apps without them downloaded on your phone.

Review Source

Curran M.  
Videographer & Assistant Media Director  
Religious Institutions  
Used the software for: 2+ years

### "An inclusive package"

December 19, 2018

4.0

All in all, a wonderful business tool that makes communication amongst larger staffs very streamline-able.

Pros

The fact that all major Microsoft apps (Word, PowerPoint), OneDrive, AND e-mail are all in one is absolutely baffling to me. The old Microsoft Office used to be a pretty time-consuming and groan-inducing install on any computer. Now, it's fairly simple to just download and install each individual program which is incredible especially if you switch computers fairly often. Did I mention how much is included?

Cons

It can be a bit complicated to navigate at first. Creating groups for e-mails is somewhat confusing as well as the CONSTANT updates that are sent out. While this is nice to an extent, the fact that it tries to so often, stops the app from opening, and forces you to restart is incredibly frustrating while attempting to create an efficient workflow. It stops you in your tracks. Not to mention the apps and their updates tend to get larger and larger in file size.

Review Source

VR

Verified Reviewer  
Software Engineer  
Retail  
Used the software for: 2+ years

### "Best Platform for Productivity"

March 22, 2024

5.0

I love it. Centralizing and integrating all the apps I use makes it convenient and productive.

Pros

Subscription process is easy and comes packed with great apps for productivity.

Cons

It is very costly so it is important to use the benefits as strategically as possible.

Review Source

JN

Juan N.  
Tecnico  
Furniture  
Used the software for: 2+ years

### "365"

October 24, 2022

4.0

Pros

Gestiona agenda correo archivos y todo en un mismo paquete

Cons

Al ser muy potente tiene muchos "trucos y atajos " Dificiles de. Encontrat por uno mismo

Review Source

Mike Lester R.  
Systems & Methods Head, Data Protection Officer  
Real Estate  
Used the software for: 1-2 years

### "Microsoft is still the KING for Office Productivity Suites"

October 25, 2018

5.0

I love my subscription to Office 365 and even if they INCREASED their PRICES for the subscription, I am pretty CONFIDENT, Microsoft will add more value ADD ONS to the Office 365 suite. Microsoft, if you are reading this review, maybe throw in some BUSINESS APPS to the HOME suite, because HOME + BUSINESS mixes up! Maybe a Power BI? I saw COOL APPS on the Business suite that is not available on the HOME version.

Pros

Microsoft Office has evolved dramatically from being the most PIRATED Software on the Planet to being the MOST USED OFFICE SUITE in the entire WORLD. Yes, I am one of them folks who got themselves a GENUINE MICROSOFT 365 Subscription for HOME and I am loving it! I have the BUSINESS version in my office as well. Their subscription comes with all the MS Tools like Excel, Word, Powerpoint, Publisher, Outlook, etc. which is very user friendly and has ALL the features I need to get my documents, presentations, and spreadsheets done RIGHT!

Cons

Maybe the downside of having a Subscription based service is you have to renew it YEAR on YEAR to renew it, but what comes with it is the SUPPORT, FREE SKYPE minutes, FREE 5TB for 5 users... oh but wait, those are PROs to the subscription. Maybe NONE.

Review Source

VR

Verified Reviewer  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Microsoft 365 is the best!"

September 7, 2021

5.0

Pros

I love that for once price you get all the microsoft office apps you need for the business, and that it has one place to add and remove users etc. i love that the phone app integrates my work calendar to my personal calendar, to make scheduling appointments etc easy.

Cons

There is nothing i really dislike about this software.

Review Source

JL

John L.  
Business Owner  
Consumer Services  
Used the software for: 2+ years

### "Office Suite + Storage + Sharing"

April 27, 2022

5.0

Excellent software, storage and sharing capabilities, at a very fair price. What more could I ask for!?

Pros

I love that I have the full Microsoft office suite, combined with 1 TB of storage, ease of use in sharing at a great price.

Cons

At this point, I am fully satisfied with my purchase of Office 365. I have every intention of renewing my license later this year.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

I switch from Google Drive because Microsoft was offering far more storage space at a less expensive price. In addition, I have been using Microsoft products ever since I started using a computer. It even gives me free minutes on Skype, which I use to run my business internationally for making phone calls to both landline and mobile phones.

Review Source

Francesco P.  
Business Development Director  
Oil & Energy  
Used the software for: 2+ years

### "Great option to execute your work"

May 9, 2019

4.0

In general my experience with Office 365 is completely positive. I use it daily and I cannot even imagine my work activity without it. I can easly use it to execute internal documents or reports to share with my Clients, to develop projects and to share them in the cloud so anyone I want can access and use it. Simply essential.

Pros

From my point of view, Office 365 is a great software to organize and execute your job, probably we can say it is a "must". What I like most about this software is that almost everybody use it so you can easily share your work with colleagues, customers, providers, etc. Use the basic-intermediate features that Office 365 offers is quite easy and it allows to develop several kind of works.

Cons

What I didn't like of this software is that it allows you to make so many things that sometimes results difficult to use the "pro" features that Office 365 offers. In this case it is reccomendable to take some training course to develop your knowledge of Office 365 but it will probably be at your own expenses.

Review Source

VR

Verified Reviewer  
Technical Sales Specialist  
Telecommunications  
Used the software for: 2+ years

### "Great Product, but not totally sold on the online-only access portion"

December 12, 2018

4.0

Overall, it is useful for people who are on the go and want the power and functionality that a complete Microsoft Office installation provides without having a giant storage drive and a lot more computing power. I have found it to be very handy to work on documents quickly and easily from any device, despite some minor drawbacks I've encountered with document compatibility between the full, locally-installed version of Office and Office 365.

Pros

I like that it makes office functionality accessible from anywhere. You can use a tablet or surface, essentially just a browser device, and still have the full power and functionality of Office, even without a big hard-drive to do a full office installation on.

Cons

I find the browser interface a tad clunky, there are some files that just won't open correctly, and saving becomes a pain as you have to pay for cloud storage. I know there is an option you can purchase that gives you the full install as well, but I would prefer it if they could just solve the problems with the web access version of office instead.

Review Source

Marlin H.  
Systems Programmer  
Education Management  
Used the software for: 6-12 months

### "When collab matters and you can't lose a second"

September 20, 2020

5.0

Overall, it's a great piece of software that is useful, if not, mandatory in all companies as it allows you to eliminate the need for paper and just do everything you need here. I can see companies failing without it as there isn't a single place that I can think of that can go a day without office.

Pros

There is alot that MS is offering with their suite of tools, it's amazing that you are able to get access to all of this at the click of a button. It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Cons

There is very little that I dislike about this software but if I had to point out one flaw is the outlook portion o the suite, it seems to be buggy and it refreshes alot. I prefer to use the desktop client but I don't know if that is just me or if that is a problem with the software as it does it for me on all my computers and all browsers that I open it in.

Review Source

NK

Naleen K.  
Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Productivity Champ"

January 30, 2023

5.0

Pros

As a package we use multiple applications in Microsoft 365 in our day-to-day work. Outlook for email, Work for creating and editing documents, Excel for spreadsheet.Also managing Microsoft 365 is also easier after it was integrated with Azure.

Cons

A lot of crashes happen with Microsoft and if there is a issue happens with one application we must repair the entire Microsoft 365 instead of just that application.Also, Teams should be included in the Microsoft package and Skype should be Phased out.

Review Source

MM

Melisa M.  
Development Director  
Education Management  
Used the software for: 2+ years

### "It's like having multiple teams all in one room"

April 26, 2022

5.0

We will continue to use and grow with Microsoft since it is also the main course of study at our school.

Pros

I love that no matter where we are we have full access to all that we need. Remote and mobile work has become a breeze and it is still like we are sitting in a room with our staff members. Not only can we maintain our staff communications but it works wonders for student communications and file sharing.

Cons

The admin side can be a little overwhelming for those without an IT background

Review Source

VR

Verified Reviewer  
ICT Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "L'ufficio In Cloud"

May 5, 2023

5.0

Pros

è un software completo ti permettere di gestione facilmente posta, contatti, calendario oltre che alla gestione dei documenti e alla loro condivisione

Cons

la soluzione è perfettamente integrata non ho trovato aspetti negativi

Review Source

VR

Verified Reviewer  
Faculty  
Education Management  
Used the software for: 2+ years

### "Office 365"

September 25, 2018

5.0

The benefits of Office 365 is that it is always up and running, updates automatically, and is the ultimate organizer for anything at home or work. You can not be without this program!!

Pros

This software comes with EVERYTHING! For what you pay for the product, the value is amazing! Word processing, spreadsheet, email, publishing, the list goes on and on! This is possibly the best all around collection of business and personal software available out on the market right now. I started using this software during the last year of my Master's program in college and found it was indispensable as I moved to my career. This will be one of the most used assets in your toolkit at home and in business!

Cons

The only big downside to this set of software is that the support is lacking, like many of the other Microsoft offerings out there. Luckily there a lot of videos online (made by users of course) and you can literally solve any problem by using Youtube or searching using your favorite search engine.

Review Source

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