# Page 88 | Microsoft 365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 88 - Is Microsoft 365 the right Document Management solution for you? Explore 14057 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227157/Microsoft-365/reviews --- Microsoft 365 4.6 (14057) [View alternatives](https://www.capterra.com/p/227157/Microsoft-365/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 88 - Reviews of Microsoft 365 ## Showing most helpful reviews Showing 2176-2200 of 14057 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GNGG Germán Nicolás Gavio G. Dueño Principal Performing Arts Used the software for: 1-2 years ### "El mejor ecosistema de Microsoft premium " February 10, 2024 5.0 Pros Permite el acceso a programas como OneDrive y Microsoft Word Escenciales para el trabajo que yo realizo Cons Creo que no tiene desventajas, es el mejor servicio que probé hasta ahora Review Source tH tiago H. BIM Coordinator Construction Used the software for: 2+ years ### "Great platform " October 21, 2021 4.0 With the use of 365 we can have the information available to the project teams without worries and all the communication around the project can be centralized in one place. Pros With the 365 package the user gets a basic package that can be extended with extra tools according to the specific needs. Cons Some of the tools and interactions between them are not yet fully matured but we can see the package evolves and gets more efficient. Review Source Natasha A. Analista corporativo Government Administration Used the software for: 1-2 years ### "Space that encompasses the applications and services most used in the office" May 26, 2019 4.0 They are tools that we use daily, since they are perfect for academic training areas, none is wasted in our area and are always present in our administrative, organizational, logistical and academic work, from teachers to students and corporate assistance. They are easy to use, known by everyone in their majority. Pros This package of Microsoft applications all in one, contains the applications you will need daily to fulfill your tasks, and is the perfect solution to work documents online, this means that you have an application for mobile devices from which you can make, edit and share documents, spreadsheets and presentations with others. It also has the outlook mail system if required and service in the cloud if you want to save your files with backups, all this with the best privacy controls and security necessary. Cons The administrator application for iphone has presented problems for the current versions of iOS Review Source VR Verified Reviewer Senior Security Engineer Banking Used the software for: 2+ years ### "The best mail platform available on the cloud." May 19, 2019 5.0 Thanks to this product, we are able to manage our mail platform much more successfully. Especially, we buy all solutions such as administrative convenience, redundancy, system performance, continuity and security that we provide through cloud environment integration. All of the features mentioned are provided by the manufacturer. Only the managerial sense remains. I would say it is the best mail service platform. Pros Mail management in the sense of professionalism has provided to us. Since we've used this platform, we have been used all the features of archiving, backup, continuity, and security. Cons The user interface must vary according to the customer base and the admin level that manages the product. A well-known admin needs advanced features, while a simple user needs simple features. Review Source JV Janine V. Technical Account Manager Computer Software Used the software for: 2+ years ### "Cannot imagine life without Microsoft 365" August 17, 2023 5.0 Pros Everything, from managing my e-mails, activities, integration to our CRM management. It does everything i need. Cons There is nothing bad to say about Microsoft 265. Review Source Mayra M. Adjunct Professor Higher Education Used the software for: 2+ years ### "A well managed office suite for professional activities. " July 31, 2019 5.0 Office 365 accompanies me in all of my work with easy cloud access to most the tools and have offered reliable working. I can organized and more productive in my professional life with the help of this tool. Pros This office suite has prove to be very much productive in every way. We can easily carry along our cloud files and service tools. It allows easy integration with the other software and brought in all of our working tools at our place. We can easily create professional documents, spreadsheets , presentations and can share them in the most effective way. Cons Office 365 is no way easy to use. I had to put in lots of effort and time to get the hang of this tool. We also have to pay annual subscription which is bit unfair for long use. Review Source Frank E. Software Developer Information Technology and Services Used the software for: 2+ years ### "Office 365: Great Collaborative Tool" October 18, 2018 5.0 Pros The best feature for me is that Office 365 is cloud based. That way it's easy for me to access my documents anywhere so long as I have access to the internet. Another thing is the pricing structure. I think it's a very good value for money, considering all the features and what can be accomplished using office 365. The automatic update is another thing I like about this product. It occurs seamlessly and without me having to do anything Cons I've got very little complaints about office 365 as it has generally been very solid, except for SharePoint which I think is still very awful. I hope Microsoft can finally deliver on that, as that has always been the one issue I have with Office 365. Review Source VR Verified Reviewer SAP MM Associate Computer Software Used the software for: 2+ years ### "Ease of Doing Business With Office 365" February 20, 2020 5.0 A complete package for Corporate requirements. I am happy, we switched from Google Suite to Office 365. It gives you the power to edit all the web version of the documents in the app version. Pros Easy to schedule and sync meetings across the network. Easy access to the shared file across the network. Remote access to the document across multiple devices. Adaptable according to the business needs. Cons Compatibility issues with different platforms. Issues related to the renewal of the subscription. Reduced internet speed can hinder the productivity Review Source JB James B. CFO Construction Used the software for: 2+ years ### "Honest review from construction subcontractor" March 17, 2021 5.0 Office 365 is a very powerful tool. It can be used across all facets of your business and we rely on it heavily. Pros Microsoft 365 can be used for ANY business. It has every collaboration tool you can imagine, not to mention it supports anything you want to do on the computer. I love how seamlessly the programs interact with one another. Cons To be honest the only thing I don't like about the product is the cost. I don't like how there is a monthly fee for it and there aren't very good discounts for a business to get multiple licenses. I wish I could buy a pack of 1, 5, 10, 20+ licenses for a one-time fee. Review Source Matt R. Manager of Marketing and Technology Used the software for: 2+ years ### "Great Option For Cloud Based Office" January 24, 2018 5.0 For users that don't want the full office suite loaded on their machines, this a is a great option. The one drive feature is nice because you know that data is backed up and secure. Pros We have many users that do not need to have the desktop version of the Office suite because they are able to view and make changes to documents using the Office suite products online versions. Not to mention it has freed up alot of room on our server since it is all cloud based. One-Drive is another great feature and the ability to share documents & files with other users is nice. Cons Outlook is missing a couple nice features like recalling and email and some extra sorting features. It would also be nice to have a chat feature for troubleshooting. Review Source VR Verified Reviewer Consultant Management Consulting Used the software for: 2+ years ### "fundamental" January 13, 2021 4.0 very good, and very important to my working life Pros it is fundamental to working life, and is very good. but improvement has been slow, and it is expensive Cons cost is a barrier, and online use could be improved Review Source VR Verified Reviewer Warehouse Operative Warehousing Used the software for: 2+ years ### "The Perfect All in One Package" May 15, 2019 5.0 I used office 365 daily when i was a student and still use it very often now to manage my work flow and check emails. The software has helped me to a great extent with writing reports and creating visually appealing charts and graphs to display data. The ability to access work from any location with an internet connection is great meaning I dont have to worry about carrying my work on a usb drive as I can access it all through office 365 Pros This software can help you complete so many different kinds of tasks such as word processing, spreadsheet data input, making presentations, checking emails and alot more! It helps make my life alot easier as I can manage alot of my work load through one piece of software Cons There can be some compatibility issues with people using other kinds of software Review Source VR Verified Reviewer Systems Administrator Medical Devices Used the software for: 2+ years ### "The place to go for email and cloud storage" September 16, 2020 5.0 I would give Office 365 an overall great experience. They have millions of mailboxes out there, I would be shocked if there was a competitor with 1/4 as many. It's also really nice not to have to manage a on-prem software. Pros Office 365 is extremely feature rich. They are constantly adding new features. Office 365 has great up time and good notification if something go wrong. Cons They are constantly adding stuff. This leads to things changing. More notably, at least recently, they are reorganizing a lot of the admin centers and it becomes burdensome to have to go to 3 or 4 pages to get the same into that was in 1 page. Review Source VR Verified Reviewer Quarry Manager Building Materials Used the software for: 6-12 months ### "Internal Audit " August 15, 2023 4.0 Simple experience Pros Simple product and easy product and have good features Cons I like the new features abd simple techniques Review Source GVB GUMERCINDO VICTOR B. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Smart, light and easy to use solution" October 25, 2020 5.0 Is one of my indispensables tools nowadays, I'm very impressed with how much this version improves the speed and memory use. Pros So easy to use with an extraordinary speed, sometimes when you think about windows solutions the speed is a question, but this new era about 365 concept is amazing. Cons Is confuse about to use a Microsoft world account, and can be annoying if you are not an active Microsoft user like Hotmail, outlook mail Alternatives considered [Apache OpenOffice](https://www.capterra.com/p/160717/Apache-OpenOffice/) Reason for choosing Microsoft 365 Retro compatibility. Review Source John M. CTO & Co-founder Food & Beverages Used the software for: 2+ years ### "Fully featured (sometimes to a fault)" September 5, 2018 4.0 Pros Offers by far the most mature, diverse and regularly updated suite of tools for office productivity. Cons Software updates on macOS are cumbersome. The updater software itself requires updates almost comically often, and update sizes are large, sometimes for seemingly small updates (in terms of functionality). There are some UI bugs in Excel that have gone unfixed for some time and are causing problems in our workflow. The online admin interface for the Outlook/Exchange services is, I'm sure, great for huge organisations with very complex and specific needs. For smaller companies, it's not only overkill, but rather unintuitive and clunky. The actual web implementation also needs work. Review Source SA Samer A. Research Director Legal Services Used the software for: 2+ years ### "Best in class but too expensive and kinda buggy" December 26, 2019 4.0 Still use it every day, but have been using Google Docs more and more, and hope to one day switch when they reach feature parity. Pros Office Suite has always been - and for the moment continues to be - the gold standard against which other productivity software is compared. Using Google Docs or the Mac alternatives always feels clunky by comparison. It's clear that a lot of though has been put into an intuitive user interface and a host of very powerful features - particularly in Excel. Cons It's way, way too expensive, particularly given that almost all competitive software is free. Even with nonprofit discounts, office suite costs a lot, and Office 365 means you can't just get a license but have to keep paying a monthly "subscription" forever. I've also noticed a lot of lag and some buggy behavior after updating our work computers to the latest version of MacOS. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Microsoft 365 Legacy software and staff familiarity. Review Source AG Adele G. Former Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent for doing business away from the office" December 11, 2018 5.0 I was the program manager at a homeless shelter and we purchased Office 365 to upgrade our tech for our staff of 10. Pros It was very convenient to have access to the Microsoft programs I used for work from my home computer. The email hosting was probably my favorite feature though. Before my agency started using Office 365 we didn't have the control over the email features that Office 365 allows. For example we weren't able to set up our own auto reply emails when we were away. Everything had to go through our administrator. This was really inconvenient especially when they forgot to turn off auto reply when we returned from vacation and we missed important work emails. Office 365 puts enough control in the hands of the user that they don't have to reply on the administrator for simple changes. It is very helpful to be able to easily access work emails from any computer and easily set up work emails to come to a smart phone. As an administrator its easy to add to users and change passwords when they invariably forget them. Office 365 made our agency much more effective and efficient. Cons I wished in contained full versions of the Office Products. I wasn't able to use some of the features I wanted in Excel because it wasn't a the full version. Review Source Jeffrey P. Director of Managed Services Used the software for: 2+ years ### "An experience that is constantly getting easier and growing" March 13, 2018 4.0 Lowered operational cost and simplified acquisition of products and services. Unification of our internal teams. Pros Office365 allows for very simple access to an ever-growing catalog of software and services. They reduce all barriers to entry. They offer many simple ways to pay for the services that grow your business. Every company can benefit from at least one of the many services they provide. Cons Sometimes, support can be daunting if one's issue doesn't fit the boilerplate of level 1 helpdesk. Some changes are forced down without a choice from the end customer, but this is not unique of Office365's cloud. Rapid changes to the product and evolution sometimes makes it difficult to find the correct documentation. Review Source WP Walter P. Exec VP International Trade and Development Used the software for: 2+ years ### "Very good product if you are a Word/Excel user but very expensive" February 21, 2020 4.0 As usual there is a relatively lengthy learning curve and a lot of frustration due to the very poor or non-existent customer service from Microsoft. One has to spend more money to obtain books that explain all of the different reiterations that Microsoft comes up with, and Microsoft will NEVER provide a comprehensive and readable manual for any of their products. They only want your money on a regular basis. Pros We have used Word and Excel for years and have tried other products from a half dozen free and paid-for competitive products. The competition is just not the same ease of use and quality. Cons The bundle is just not worth the price considering that we only use Word and Excel. The constant changes and revisions make to product much more difficult to use than in the past as there is always a learning curve. Microsoft does not make it easy for the customer. Their support is virtually non-existent and one actually has to rely on outside help to get the better, but not best, support. The functionality of the 2 products we use has, in our our opinion, deteriorated over time because of all the additions, deletions, and manipulations of the software. Review Source VR Verified Reviewer Senior Sales Executive Human Resources Used the software for: 2+ years ### "Office 360...Five" November 15, 2018 5.0 With cloud computing that Office 354 offers, I access my emails, create excel data trackers , work on my word documents on the go! it has such a close nit integration with all its applications that you are easily able to synchronize everything. Members of my team are all able to access and work on online sheets at t that I create at the same time ..without any hassle. Hence I am getting the benefits of Portability and Speed of execution and time saving. Pros The fact that you are able to use the online versions of some of the most amazing tools such as word and excel is the best aspect of Office 365. With its cloud computing power, desktop applications will soon become a thing of the past Cons The price can be bit on the higher side, but that's the only thing one can say about this amazing tool Review Source MG Marcos G. Analista de Qualidade Mechanical or Industrial Engineering Used the software for: 2+ years ### "Microsoft 365" August 4, 2023 5.0 Pros Muito simples de usar, interage com outras ferramentas. Cons Algumas limitações normais de qualquer sistema nada que atrapalhe. Review Source Tim L. Senior Systems Engineer Education Management Used the software for: 2+ years ### "A business focused competitor to the world of Google" May 15, 2019 5.0 We really like the cloud capability so any user can access their documents and work tools from any pc/device from around the world. Pros Everything in the suite is geared towards a professional business worker and is polished and sharp. I really like the free office 365 suite you can download as a part of the deal. Cons The collaboration tools do not quiet measure up to googles when multiple users are working on the same document. It has improved but not quite the same. Alternatives considered [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Microsoft 365 Integration with AD for security and seamless control Review Source WJ Wendy J. Victim Advocate Individual & Family Services Used the software for: 1-2 years ### "Microsoft 365 - Everything you need in one place" June 15, 2023 4.0 Microsoft 365 allows our staff to communicate and connect on multiple levels in one easy to access place. Pros Our agency loves the ease of use in document sharing and sharing a calendar. Cons I don't love the email function. It doesn't have the ease of use of other email providers. Review Source SM Sarah M. Sales Consultant Marketing and Advertising Used the software for: 2+ years ### "All microsoft programs at one place" October 21, 2020 5.0 Pros Word, Excel, Powerpoint, Drive, Outlook, OneNote all are in the same place and you can use all of them in harmony with your team partners. Document creation, editing, sharing is pretty user-friendly and perfectly optimized for team collaboration. Also synchronizes greatly with the local microsoft programs that run in your computer so that you can reflect the changes to the cloud directly from your desktop programs. Cons Although it worth the payment, pricing is still way too high. Also the balance between the monthly plans and the yearly plans is not optimized. There should be better discount for the yearly purchases and should be considerably advantageous from paying monthly basis. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.