# Page 89 | Microsoft 365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 89 - Is Microsoft 365 the right Document Management solution for you? Explore 14071 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227157/Microsoft-365/reviews --- Microsoft 365 4.6 (14071) [View alternatives](https://www.capterra.com/p/227157/Microsoft-365/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 89 - Reviews of Microsoft 365 ## Showing most helpful reviews Showing 2201-2225 of 14071 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Quarry Manager Building Materials Used the software for: 6-12 months ### "Internal Audit " August 15, 2023 4.0 Simple experience Pros Simple product and easy product and have good features Cons I like the new features abd simple techniques Review Source GVB GUMERCINDO VICTOR B. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Smart, light and easy to use solution" October 25, 2020 5.0 Is one of my indispensables tools nowadays, I'm very impressed with how much this version improves the speed and memory use. Pros So easy to use with an extraordinary speed, sometimes when you think about windows solutions the speed is a question, but this new era about 365 concept is amazing. Cons Is confuse about to use a Microsoft world account, and can be annoying if you are not an active Microsoft user like Hotmail, outlook mail Alternatives considered [Apache OpenOffice](https://www.capterra.com/p/160717/Apache-OpenOffice/) Reason for choosing Microsoft 365 Retro compatibility. Review Source John M. CTO & Co-founder Food & Beverages Used the software for: 2+ years ### "Fully featured (sometimes to a fault)" September 5, 2018 4.0 Pros Offers by far the most mature, diverse and regularly updated suite of tools for office productivity. Cons Software updates on macOS are cumbersome. The updater software itself requires updates almost comically often, and update sizes are large, sometimes for seemingly small updates (in terms of functionality). There are some UI bugs in Excel that have gone unfixed for some time and are causing problems in our workflow. The online admin interface for the Outlook/Exchange services is, I'm sure, great for huge organisations with very complex and specific needs. For smaller companies, it's not only overkill, but rather unintuitive and clunky. The actual web implementation also needs work. Review Source SA Samer A. Research Director Legal Services Used the software for: 2+ years ### "Best in class but too expensive and kinda buggy" December 26, 2019 4.0 Still use it every day, but have been using Google Docs more and more, and hope to one day switch when they reach feature parity. Pros Office Suite has always been - and for the moment continues to be - the gold standard against which other productivity software is compared. Using Google Docs or the Mac alternatives always feels clunky by comparison. It's clear that a lot of though has been put into an intuitive user interface and a host of very powerful features - particularly in Excel. Cons It's way, way too expensive, particularly given that almost all competitive software is free. Even with nonprofit discounts, office suite costs a lot, and Office 365 means you can't just get a license but have to keep paying a monthly "subscription" forever. I've also noticed a lot of lag and some buggy behavior after updating our work computers to the latest version of MacOS. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Microsoft 365 Legacy software and staff familiarity. Review Source AG Adele G. Former Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent for doing business away from the office" December 11, 2018 5.0 I was the program manager at a homeless shelter and we purchased Office 365 to upgrade our tech for our staff of 10. Pros It was very convenient to have access to the Microsoft programs I used for work from my home computer. The email hosting was probably my favorite feature though. Before my agency started using Office 365 we didn't have the control over the email features that Office 365 allows. For example we weren't able to set up our own auto reply emails when we were away. Everything had to go through our administrator. This was really inconvenient especially when they forgot to turn off auto reply when we returned from vacation and we missed important work emails. Office 365 puts enough control in the hands of the user that they don't have to reply on the administrator for simple changes. It is very helpful to be able to easily access work emails from any computer and easily set up work emails to come to a smart phone. As an administrator its easy to add to users and change passwords when they invariably forget them. Office 365 made our agency much more effective and efficient. Cons I wished in contained full versions of the Office Products. I wasn't able to use some of the features I wanted in Excel because it wasn't a the full version. Review Source Jeffrey P. Director of Managed Services Used the software for: 2+ years ### "An experience that is constantly getting easier and growing" March 13, 2018 4.0 Lowered operational cost and simplified acquisition of products and services. Unification of our internal teams. Pros Office365 allows for very simple access to an ever-growing catalog of software and services. They reduce all barriers to entry. They offer many simple ways to pay for the services that grow your business. Every company can benefit from at least one of the many services they provide. Cons Sometimes, support can be daunting if one's issue doesn't fit the boilerplate of level 1 helpdesk. Some changes are forced down without a choice from the end customer, but this is not unique of Office365's cloud. Rapid changes to the product and evolution sometimes makes it difficult to find the correct documentation. Review Source WP Walter P. Exec VP International Trade and Development Used the software for: 2+ years ### "Very good product if you are a Word/Excel user but very expensive" February 21, 2020 4.0 As usual there is a relatively lengthy learning curve and a lot of frustration due to the very poor or non-existent customer service from Microsoft. One has to spend more money to obtain books that explain all of the different reiterations that Microsoft comes up with, and Microsoft will NEVER provide a comprehensive and readable manual for any of their products. They only want your money on a regular basis. Pros We have used Word and Excel for years and have tried other products from a half dozen free and paid-for competitive products. The competition is just not the same ease of use and quality. Cons The bundle is just not worth the price considering that we only use Word and Excel. The constant changes and revisions make to product much more difficult to use than in the past as there is always a learning curve. Microsoft does not make it easy for the customer. Their support is virtually non-existent and one actually has to rely on outside help to get the better, but not best, support. The functionality of the 2 products we use has, in our our opinion, deteriorated over time because of all the additions, deletions, and manipulations of the software. Review Source VR Verified Reviewer Senior Sales Executive Human Resources Used the software for: 2+ years ### "Office 360...Five" November 15, 2018 5.0 With cloud computing that Office 354 offers, I access my emails, create excel data trackers , work on my word documents on the go! it has such a close nit integration with all its applications that you are easily able to synchronize everything. Members of my team are all able to access and work on online sheets at t that I create at the same time ..without any hassle. Hence I am getting the benefits of Portability and Speed of execution and time saving. Pros The fact that you are able to use the online versions of some of the most amazing tools such as word and excel is the best aspect of Office 365. With its cloud computing power, desktop applications will soon become a thing of the past Cons The price can be bit on the higher side, but that's the only thing one can say about this amazing tool Review Source MG Marcos G. Analista de Qualidade Mechanical or Industrial Engineering Used the software for: 2+ years ### "Microsoft 365" August 4, 2023 5.0 Pros Muito simples de usar, interage com outras ferramentas. Cons Algumas limitações normais de qualquer sistema nada que atrapalhe. Review Source Tim L. Senior Systems Engineer Education Management Used the software for: 2+ years ### "A business focused competitor to the world of Google" May 15, 2019 5.0 We really like the cloud capability so any user can access their documents and work tools from any pc/device from around the world. Pros Everything in the suite is geared towards a professional business worker and is polished and sharp. I really like the free office 365 suite you can download as a part of the deal. Cons The collaboration tools do not quiet measure up to googles when multiple users are working on the same document. It has improved but not quite the same. Alternatives considered [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Microsoft 365 Integration with AD for security and seamless control Review Source WJ Wendy J. Victim Advocate Individual & Family Services Used the software for: 1-2 years ### "Microsoft 365 - Everything you need in one place" June 15, 2023 4.0 Microsoft 365 allows our staff to communicate and connect on multiple levels in one easy to access place. Pros Our agency loves the ease of use in document sharing and sharing a calendar. Cons I don't love the email function. It doesn't have the ease of use of other email providers. Review Source SM Sarah M. Sales Consultant Marketing and Advertising Used the software for: 2+ years ### "All microsoft programs at one place" October 21, 2020 5.0 Pros Word, Excel, Powerpoint, Drive, Outlook, OneNote all are in the same place and you can use all of them in harmony with your team partners. Document creation, editing, sharing is pretty user-friendly and perfectly optimized for team collaboration. Also synchronizes greatly with the local microsoft programs that run in your computer so that you can reflect the changes to the cloud directly from your desktop programs. Cons Although it worth the payment, pricing is still way too high. Also the balance between the monthly plans and the yearly plans is not optimized. There should be better discount for the yearly purchases and should be considerably advantageous from paying monthly basis. Review Source LAB Lacye A B. Receptionist Law Practice Used the software for: 2+ years ### "I am use to this software. I am okay with the annual changes." December 3, 2019 5.0 My overall experience with Office 365 is okay. Again, I am use to the various versions. Pros I grew up with the MS software so it is ingrained in me. I can navigate around the office to create what it is I need. I don't have many complaints. Cons I wish their were more online downloadable options in MS word and other platforms to fit today's business needs. I would like various formats that seem professional vs the standard fax sheet but I am being picky. I accidentally paid for the $99.00 plan and I do not see this being $99 a year. I wish they would also keep the same format in programs. I.E. MS Word's format for creating double sided half sheet pages are different from version to version. Knock it off. Review Source VR Verified Reviewer Project Engineer / Program Facilitator Management Consulting Used the software for: 1-2 years ### "Cross Platform Utilization with Collaboration" May 18, 2020 5.0 My organization switched to office 365 close to 2 years ago. My organization is spread out over many locations and this provides us with a great way to feel more connected when working on projects. Pros Office 365 provides quick and easy online access to all Microsoft Office platforms (Excel, PowerPoint, SharePoint, Word, Teams, Outlook, etc.). One simple log-in allows me to immediately access my documents from any device. One of the other great features is the ability to collaborate on a document with members of your team in live time. You can see the edits that others are making and there is no worry about saving over each others edits. Cons On rare occasions when using the online interface, I will have internet connectivity issues that cause me to lose some of my work. It does not happen often because it seems to save quite regularly, but when it des happen it can be frustrating. Review Source TJ Timothy J. Director of IT Health, Wellness and Fitness Used the software for: 2+ years ### "Microsoft 365 is jam packed with features and content" March 14, 2021 5.0 I have been using for years and like the simplicity in terms of license management. I have migrated Exchange to Exchange online and do not hesitate to recommend the cloud for email management! Have found some of the Azure alerts to be helpful in understanding if accounts have been compromised. Pros Using Microsoft E3, I am amazed at how much it contains, beyond just Office 365. We are starting use of E5 inclusions, like Power BI which is powerful and intuitive. The security features in E5 are compelling for cloud components. Cons It is a lot to understand and figure out what is possible, so I have found expert consulting can go a long way to launching new functions like InTune or how to best configure components like DLP policies. Review Source CN Cameron N. Marketing Coordinator Marketing and Advertising Used the software for: 2+ years ### "Our Team Really Likes it! " March 31, 2020 5.0 Overall, our experience has been positive. As a member of our team who uses multiple Office 365 features daily, I really enjoy and find value in it. Planning meetings, creating presentations, and organizing communication with team members is all made easy for us with this program. I expect our company will continue using Office 365 for many years to come. Pros My favorite part of the office 365 program is the way that it allows our individual and collective communications streamlined. We use a lot of Outlook email, Teams, SharePoint, OneNote, and OneDrive. These applications make our internal communication and document sharing easy and fluid. Also, it was easy to implement across the company, it is easy to use, and it is easy to set up when we have new team members. Cons Some times it feels like there are too many options. Between OneNote, SharePoint, and OneDrive, some file storage can become redundant. This can make locating files a bit difficult. However, I will say that it is nice to have the options, it just feel like there may be too many options for file storage. I suppose too much of a good thing can be too much of a good thing. Review Source Peter H. Mechanical engineer Construction Used the software for: 2+ years ### "A must have" February 17, 2021 5.0 Overall I've had a great experience Pros As a windows pc user this is the go to software for many applications. It simplifies a host of activities Cons I don't like that there aren't many competing options Review Source AB Aneisha B. Accountant Accounting Used the software for: 2+ years ### "Microsoft 365 'The office Assistant'" March 17, 2021 5.0 Pros It's easy to use, in my line of work being able to set formulas with the office excel for my day to day work projects it's the best helper I could have. I get reminded of meetings with my outlook, I'm able to sync it to my calendar and email. Cons Nothing is missing from this software as far as I could see. It's great Review Source SB Shirley B. Editor Publishing Used the software for: 2+ years ### "Word is full of glitches." May 3, 2024 1.0 I have used many version of Microsoft Word and never really had problems until this 365 which has been an ongoing problem. The forums are full of people have the same problems I am. Microsoft needs to get some people in to identify the problems and FIX THEM! Pros Nothing right now, but having access to Excel, powerpoint is important. Cons Word has so many glitches. My Read Aloud no long works, Track Changes is a nightmare now with nonsense like publishing the comments. Good grief. Review Source TT Tushar T. Sr Hr Executive Building Materials Used the software for: Less than 6 months ### "All rounder software " June 5, 2023 5.0 The product is versatile. You can save mange your work in lesser time. even you can also access this software from any where and any time. Booking calendar and reminder. you can make letter as well as MIS reporting. Pros We alwasy look best way to done our work and this software dose same thing. It has multiple option. you can book a calendar, you can store your files. you can use google sheet for maintaining the reports, File sharing. Cons This is cloud software so when comes internet issue, then we can not use the software properly. and in emergency then it get worst. so keep you back up option ready. Review Source RB René B. IT System Engineer Chemicals Used the software for: 2+ years ### "Bestes Preis/Leistungsverhältnis" January 26, 2023 4.0 Pros Auch wenn es noch Verbesserungspotential gibt, gibt es kaum eine vergleichbare Suite die so gut integriert ist. Cons Standardsupport für Administratoren ist der schlechteste den ich je erlebt habe.Mehr als Logs sammeln können die nicht.Jedes Problem was ich eingereicht habe, konnte nicht gelöst werden, und wurde dann durch mich selbst gelöst. Review Source VR Verified Reviewer Digital Marketing Specialist Consumer Goods Used the software for: 2+ years ### "Simple Streamlined Bundle of Programs for All Office Needs" July 10, 2018 5.0 Pros We use this as a company and have had nothing but success with the programs. The ease of use is perfect for the range of computer abilities on our team and the price tag was worth it. We received a package that covers 5 of our computers - the ones that needed the programs - and it was very easy to set up each one with our Key #. From documents to spreadsheets to presentations Office 365 has covered all the bases. Cons There isn't very reliable/available support if needed, but this isn't so much a con because we rarely, if ever at all, need assistance with the programs. If you do run into a problem or need to figure out how to do something, online threads will be your best friend. Review Source Sherika S. Administrative assistant Hospitality Used the software for: 2+ years ### "Must Use software" August 11, 2021 5.0 I use this software in my job daily. It has been an amazing choice and makes for great productivity Pros Microsoft 365 is easy to use. It is more than just word, excel and PowerPoint. It has amazing resources and apps as well as amazing security . Cons I do not have a dislike for this software Review Source Chris S. Ministry/Admin Non-Profit Organization Management Used the software for: 2+ years ### "Keeps improving but price keeps increasing!" September 10, 2018 5.0 I used it, found its functionality great and when I work with companies that are footing the bill for it, I'll continue to use it, otherwise I'll stick to the free options out there that are often simpler to use for everyone. Pros Functionality for MS office 365 keeps getting better and better, plus I love the collaborative capabilities it has now. We were really able to take advantage of the live document updates and keep our crews current on details without printing and redoing and merging documents. Cons It can be a bit complicated for users, especially if they're not familiar with MS Office. Also, the costs for the service can be prohibitive for users and small businesses, considering how many free products are on the market today. Review Source MJ Muhammad J. Business Analyst Food & Beverages Used the software for: 2+ years ### "Easy And Delightful Application" March 9, 2020 5.0 Office 365 allows us to collaborate in real time at any location to any where at any time, its also provide you remote access of your emails, files, and calendar, SharePoint good option where you can share your document with your team member we recommend this to others Pros Since i am using this application office 365 is really helpful and all the Microsoft application are integrated within the entire system, with the help of office 365 implementation we can easily work on excel, word, ppt, onedrive, outlook and also really nice quality support from Microsoft, it can be open from any device its is cloud platform for your email services Cons Office 365 offered his services in very high price which may be not affordable for small organization Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.