--- title: "Configio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Configio Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/227198/Event-Tech-Suite/" page_type: "product" language: "en" --- # Configio Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Configio ## What is Configio? Configio is the complete e-commerce platform for large and small businesses that has built-in features you need into one easy to manage package. Centralize your customer purchases, sales leads, email lists, business contacts, and staff members into one consolidated platform. Streamline operations, from website design, online event registration, to collecting signed waivers and more. Enjoy Configio’s extremely flexible all-in-one e-commerce solution that is used in a vast number of industries. From event driven markets in marathons, camps, motorsports, education, online training, conferences, music festivals, to franchises and merchandise focused markets in every category imaginable. Our goal is to provide one integrated platform that includes every tool you need regardless of the market. No matter the industry, we have a solution. ## What is Configio used for? [Event Management](https://www.capterra.com/event-management-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)[Registration](https://www.capterra.com/registration-software/) Top alternative Featured Overall rating Based on 86 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Configio 4.7 (86) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (86) Ease Of Use 4.5 (5,821) Value For Money 4.5 (32) Value For Money 4.3 (3,595) Customer Service 4.9 (85) Customer Service 4.4 (3,324) ## Configio alternatives [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (122)](https://www.capterra.com/p/168633/ExpoPass/reviews/) Starting price $2495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) Highest Rated [Whova](https://www.capterra.com/p/149712/Whova/) [4.8 (2,489)](https://www.capterra.com/p/149712/Whova/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149712/Whova/) [View all alternatives](https://www.capterra.com/p/227198/Event-Tech-Suite/alternatives/) ## FAQs about Configio Overview ### What problems does Configio solve? Configio solves manual, fragmented registration and program management by centralizing online sign-ups, payments, scheduling, communications, reporting, and custom workflows in one system. Camps, event teams, training administrators, and membership organizations use it to replace paper forms, disconnected tools, and hard-to-manage enrollment processes while preserving branding and flexibility. Answer based on 71 reviews Overview ### Which roles and teams benefit most from Configio? Configio is most used by owners, executive directors, and presidents who oversee program operations, registration, and revenue tracking. Office managers, administrative staff, and registrars rely on it to manage enrollments, payments, and participant data, while operations and camp leaders use it to coordinate scheduling, events, and day-to-day service delivery. Answer based on 74 reviews Overview ### What company size and specific industries is Configio built for? Configio is designed for camp organizations of all sizes, especially day camps, sports camps, afterschool camps, and summer camps. It is built for camp managers who need a configurable platform to handle camp operations, making it a fit for youth program providers and similar recreational organizations. Features and Usability ### What are the key features of Configio? Configio includes core event management tools like online registration, class scheduling, attendee tracking, and payment processing. Reviewers also highlight differentiators such as customizable forms and branding, email campaigns, CRM, and learning management features for courses, certifications, and customer portals, though setup can involve a learning curve. Answer based on 65 reviews Integrations ### Which third-party tools and platforms does Configio integrate with? Configio connects natively to AdRoll, Gmail, GoTo Meeting, GoTo Webinar, Google Analytics 360, Meta for Business, Olark, and Webex Suite. These integrations cover email, webinar, analytics, advertising, live chat, and video conferencing tools. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Configio? Configio offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say frontline users and teams familiar with similar software get productive fairly quickly, while admins and organizations migrating complex registrations usually face a steeper learning curve and need more time, support, and practice to master setup. Answer based on 23 reviews Getting Started and Support ### What customer support options does Configio offer, and how do users rate the experience? Configio offers email/help desk, FAQ/forum, phone support, and chat. Users often describe support as responsive, friendly, and knowledgeable, with strong training and hands-on guidance during setup. Some mention a steep learning curve, uneven self-help documentation, and occasional delays or limited support during time-sensitive event-day issues. Answer based on 65 reviews Features and Usability ### How easy is Configio to use? Configio becomes easier to use after setup, but many teams face a noticeable learning curve at first. Administrators often mention that the system has many menus, options, and configuration tools, while support, training, help videos, and the knowledge base help small businesses, camps, and event teams get comfortable quickly. Answer based on 20 reviews Features and Usability ### How well does Configio handle event management? Configio handles event management well for registrations, payments, forms, emails, and reporting in one system. Camps, hospitals, class providers, and event-driven businesses often use it for varied event types and custom workflows, though teams may need training early on because the feature set is broad and setup can feel complex. Answer based on 20 reviews ## Features AI summary Based on 7,426 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Configio supports all three of the features reviewers consider most important: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better participant experience. Event Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan an event's time and location Drag & Drop 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Electronic Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Event Registration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online registration for events Real-Time Chat 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Abstract Management Collect papers prior to an event Configio 86 features ### All Features - Abstract Management: Collect papers prior to an event - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Application Development: Build unique software tools based on your specific requirements - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Attendee Tracking: A list of registered participants - Badge Management: Create, manage, and print wearable badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Maps: Show location of event's rooms and activities on a digital map - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Summer Camps: The software is designed for summer camps - Gamification: Games or game-like elements to track progress and reward accomplishments - Group Registration: Register a group/batch of attendees - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Streaming: Live stream to multiple devices simultaneously - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Management: Manage health, disease, care and case management functions from a central location - Mobile Access: Access software remotely via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Multi-Event: Utilize the same app for multiple events - Networking: Discover and connect with speakers and attendees at an event - One-to-One Messaging: Send personal messages to clients or attendees - Online Registration: Real-time registration over the web - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Payment Processing: Accept, record, and reconcile financial transactions - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Speaker Profiles: List information about event speakers - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Sponsorship Management: Raise funds via sponsors and grants - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Video Conferencing: Connect with meeting participants remotely over video - Virtual Lobby: Virtual waiting area for attendees - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (35) 4.5 Based on 35 reviews ## Pricing Value for money 4.5 (32) ### Starting price Free trial not available Value for money 4.5 (32) 4.5 Based on 32 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[ Olark](https://www.capterra.com/p/125957/Olark/)[ AdRoll](https://www.capterra.com/p/179140/AdRoll/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (85) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (85) 4.9 Based on 85 reviews ## User reviews Overall rating 4.7 Based on 86 reviews Filter by rating 5(61) 4(23) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SM Soren M. Director of Coaching Sports ### "Great for managing events, but bad for communication" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 December 12, 2025 My overall experience in configio was fair. We were able to use it effiencietly in some areas, and in other areas it ran slow or inefecfive Pros I like its report generation tool and its easy bookmarking functionality. We could easily create events and assigne them to staff. Cons It email campaing design was not easy to use. You could not easily save and resend email templates to customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mary G. Director of Education Non-Profit Organization Management ### "Started out great, but day-of service fell flat" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 10, 2021 Pros The initial set up was easy. The sales team and project management team were wonderful. Unfortunately day-of support was severely lacking and I was left scrambling. Cons Day of support was almost non existent - it caused lots of headaches Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Diane K. Manager Sports ### "Lots of options " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 8, 2019 Their customer support is top notch and willing to help, walk you through, and assist in setting things up. The Unfortunate part is that they are needed to do these things, because the system is hard to navigate. Pros The software has a lot offered, can be customized for your company, and it’s nice having everything in one system. Cons It is hard to navigate, reports are not available to show everything needed or impossible to build without a Computer Engineering degree. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Software Developer Hospital & Health Care ### "Lots of features but customizing beyond that is difficult" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 April 15, 2019 We're using Configio as a portal to allow easy signup for classes and events at our company. Pros It allows us to a lot of valuable things with handling event details and customizing the user and admin experience, but integrating with our services has been a pain Cons If their out-of-the-box solution works for you, then you'll have a great time. But if you want them to add features or even if you want to use features (for example the Configio API) extensively that they apparently don't get much use from, then you'll have lots of trouble. It takes months to get any contracting work done from them, and they miss basic considerations that we were upfront about when we signed on with this product. Most of the UI customization is available just through hundreds of checkboxes - not an ideal interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael F. Grants Management Specialist Research ### "Hard to learn, but worth it" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 15, 2018 Pros \- Able to reach numerous users that stray from what is normally recognized as our target market - Helpful customer service Cons \- Not initially user friendly - No free trial Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Michael D. Executive Director Non-Profit Organization Management ### "Love this product - no other system gives you the flexibility and control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2018 Pros Super easy to use, tutorial videos are great. Live support is unmatched. Cons After one year of use, we have nothing we would change at this point Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Senior Loan Officer Banking ### "It's Good at What it Does" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 18, 2018 Pros Our team had some issues learning the ins and outs of Configio initially, but their customer support gets a grade of 10/10 from me. Overall, we settled with Configio as our to-go e-commerce software for event registrations, shopping carts and many more tools they offer. Cons As previously discussed, a con of Configio is the steep learning curve, but their customer service representatives are very knowledgeable and technical, and so it makes the transition and learning period so much easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Patrick Z. BPC Student Assistant Higher Education ### "Very easy to use and Great customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2018 You get to create a website for whatever you need and it is reliable and very nice. I love the customer service and they helped a lot. Pros I like how simple it is to use and that whenever I need a question the customer service is right there available. Cons It takes a while to customize whatever you need to do. There are a lot of options so it is a lot to process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Alicia D. ### "Customer support deserves 10+!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 24, 2017 I have been with Configio Software for three years, and each year the customer support and software development teams work diligently to make the software more user friendly to our customers. Support is ALWAYS available (even when we are in the heat of an issue at 8AM EST) and are always friendly in their replies. I feel like Configio values the company that I work for, and that I have developed a good working relationship with them. The software itself has served all of our camp needs, and you better believe we've requested some complicated items! (Like a scheduling process for 200 campers ONLINE!) Configio has allowed us to go completely paperless with our registration and I am looking forward to growing with them as our camps expand in the future. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PZ Peter Z. President Sports ### "One Stop Software! " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2017 After an extensive 5 year search I was introduced to Configio. It's a one stop shop for companies that are looking to consolidate various business software programs into one robust system. One of the best aspects of Configio is their customer and technical support team! Unlike some software companies, Configio is always available and open to suggestions on how to make improvements. I couldn't recommend a better software program for your business! Pros One stop shop to address all my company's software needs. Cons I would like to see improvements to make the software more user friendly. The challenge of being able to tackle so many software components is a task within itself. However the design elements of creating product forms / lists / etc. have to be more straight forward so that a 5 year old could figure it out. My suggestions would be a step by step method on building products and addressing various features. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/227198/Event-Tech-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs Configio](https://www.capterra.com/compare/114949-227198/Eventbrite-vs-Event-Tech-Suite)