# Configio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Configio Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/227198/Event-Tech-Suite

---

# 

 Configio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Configio

## What is Configio?

Configio is the complete e-commerce platform for large and small businesses that has built-in features you need into one easy to manage package. Centralize your customer purchases, sales leads, email lists, business contacts, and staff members into one consolidated platform. Streamline operations, from website design, online event registration, to collecting signed waivers and more. Enjoy Configio’s extremely flexible all-in-one e-commerce solution that is used in a vast number of industries. From event driven markets in marathons, camps, motorsports, education, online training, conferences, music festivals, to franchises and merchandise focused markets in every category imaginable. Our goal is to provide one integrated platform that includes every tool you need regardless of the market. No matter the industry, we have a solution.

## What is Configio used for?

[Event Management](https://www.capterra.com/event-management-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)[Registration](https://www.capterra.com/registration-software/)

Top alternative

Featured

Overall rating

Based on 86 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Configio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://momentivesoftware.com/&name=Configio)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Configio

4.7 (86)

VS.

[4.2 (38)](https://www.capterra.com/p/196600/A2Z-Events/reviews/)

Starting Price

Contact vendor

Starting Price

$3500

Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (86)

Ease Of Use

4.1 (38)

Value For Money

4.5 (32)

Value For Money

4.4 (33)

Customer Service

4.9 (85)

Customer Service

4.4 (37)

## Configio alternatives

Highest Rated

[4.8 (115)](https://www.capterra.com/p/168633/ExpoPass/reviews/)

Starting price

$2495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (54)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/227198/Event-Tech-Suite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Drag & Drop

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Electronic Payments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Event Registration

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Online registration for events

Event Scheduling

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan an event's time and location

Real-Time Chat

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Abstract Management

Collect papers prior to an event

Configio 85 features

Collect papers prior to an event

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Build unique software tools based on your specific requirements

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

List information about event guests

A list of registered participants

Create, manage, and print wearable badges

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Online registration for classes

Provides a channel for team members to share media files, communicate, and work together

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Show location of event's rooms and activities on a digital map

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

The software is designed for summer camps

Games or game-like elements to track progress and reward accomplishments

Register a group/batch of attendees

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Live stream to multiple devices simultaneously

Automate workflows and trigger campaigns based on customer actions

Manage health, disease, care and case management functions from a central location

Access software remotely via mobile devices

Allow attendees to check in via their mobile devices

Utilize the same app for multiple events

Discover and connect with speakers and attendees at an event

Send personal messages to clients or attendees

Real-time registration over the web

Portal for parents to see and update childrens' info, track progress & more

Accept, record, and reconcile financial transactions

Process of managing several related projects or business activities to achieve organizational goals

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive system updates as soon as any changes are made

Record live video calls to play later

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

List information about event speakers

Provide sponsors with dedicated digital space within event website

Raise funds via sponsors and grants

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Connect with meeting participants remotely over video

Virtual waiting area for attendees

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (35)

4.5

Based on 35 reviews

## Pricing

Value for money

4.5 (32)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (32)

4.5

Based on 32 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[

Olark](https://www.capterra.com/p/125957/Olark/)[

AdRoll](https://www.capterra.com/p/179140/AdRoll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (85)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (85)

4.9

Based on 85 reviews

## User reviews

Overall rating

4.7

Based on 86 reviews

Filter by rating

5(61)

4(23)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Soren M.

Director of Coaching

Sports

### "Great for managing events, but bad for communication"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

December 12, 2025

My overall experience in configio was fair. We were able to use it effiencietly in some areas, and in other areas it ran slow or inefecfive

Pros

I like its report generation tool and its easy bookmarking functionality. We could easily create events and assigne them to staff.

Cons

It email campaing design was not easy to use. You could not easily save and resend email templates to customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mary G.

Director of Education

Non-Profit Organization Management

### "Started out great, but day-of service fell flat"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 10, 2021

Pros

The initial set up was easy. The sales team and project management team were wonderful. Unfortunately day-of support was severely lacking and I was left scrambling.

Cons

Day of support was almost non existent - it caused lots of headaches

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DK

Diane K.

Manager

Sports

### "Lots of options "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 8, 2019

Their customer support is top notch and willing to help, walk you through, and assist in setting things up. The Unfortunate part is that they are needed to do these things, because the system is hard to navigate.

Pros

The software has a lot offered, can be customized for your company, and it’s nice having everything in one system.

Cons

It is hard to navigate, reports are not available to show everything needed or impossible to build without a Computer Engineering degree.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Developer

Hospital & Health Care

### "Lots of features but customizing beyond that is difficult"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

April 15, 2019

We're using Configio as a portal to allow easy signup for classes and events at our company.

Pros

It allows us to a lot of valuable things with handling event details and customizing the user and admin experience, but integrating with our services has been a pain

Cons

If their out-of-the-box solution works for you, then you'll have a great time. But if you want them to add features or even if you want to use features (for example the Configio API) extensively that they apparently don't get much use from, then you'll have lots of trouble. It takes months to get any contracting work done from them, and they miss basic considerations that we were upfront about when we signed on with this product. Most of the UI customization is available just through hundreds of checkboxes - not an ideal interface.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael F.

Grants Management Specialist

Research

### "Hard to learn, but worth it"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 15, 2018

Pros

\- Able to reach numerous users that stray from what is normally recognized as our target market - Helpful customer service

Cons

\- Not initially user friendly - No free trial

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Michael D.

Executive Director

Non-Profit Organization Management

### "Love this product - no other system gives you the flexibility and control"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2018

Pros

Super easy to use, tutorial videos are great. Live support is unmatched.

Cons

After one year of use, we have nothing we would change at this point

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Loan Officer

Banking

### "It's Good at What it Does"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 18, 2018

Pros

Our team had some issues learning the ins and outs of Configio initially, but their customer support gets a grade of 10/10 from me. Overall, we settled with Configio as our to-go e-commerce software for event registrations, shopping carts and many more tools they offer.

Cons

As previously discussed, a con of Configio is the steep learning curve, but their customer service representatives are very knowledgeable and technical, and so it makes the transition and learning period so much easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patrick Z.

BPC Student Assistant

Higher Education

### "Very easy to use and Great customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 1, 2018

You get to create a website for whatever you need and it is reliable and very nice. I love the customer service and they helped a lot.

Pros

I like how simple it is to use and that whenever I need a question the customer service is right there available.

Cons

It takes a while to customize whatever you need to do. There are a lot of options so it is a lot to process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Alicia D.

### "Customer support deserves 10+!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 24, 2017

I have been with Configio Software for three years, and each year the customer support and software development teams work diligently to make the software more user friendly to our customers. Support is ALWAYS available (even when we are in the heat of an issue at 8AM EST) and are always friendly in their replies. I feel like Configio values the company that I work for, and that I have developed a good working relationship with them. The software itself has served all of our camp needs, and you better believe we've requested some complicated items! (Like a scheduling process for 200 campers ONLINE!) Configio has allowed us to go completely paperless with our registration and I am looking forward to growing with them as our camps expand in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PZ

Peter Z.

President

Sports

### "One Stop Software! "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2017

After an extensive 5 year search I was introduced to Configio. It's a one stop shop for companies that are looking to consolidate various business software programs into one robust system. One of the best aspects of Configio is their customer and technical support team! Unlike some software companies, Configio is always available and open to suggestions on how to make improvements. I couldn't recommend a better software program for your business!

Pros

One stop shop to address all my company's software needs.

Cons

I would like to see improvements to make the software more user friendly. The challenge of being able to tackle so many software components is a task within itself. However the design elements of creating product forms / lists / etc. have to be more straight forward so that a 5 year old could figure it out. My suggestions would be a step by step method on building products and addressing various features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/227198/Event-Tech-Suite/reviews/)

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Popular comparisons

[Eventbrite vs Configio](https://www.capterra.com/compare/114949-227198/Eventbrite-vs-Event-Tech-Suite) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)