# Page 2 | Configio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Configio the right Event Management solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227198/Event-Tech-Suite/reviews --- Configio 4.7 (86) [View alternatives](https://www.capterra.com/p/227198/Event-Tech-Suite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 20th, 2026 # Page 2 - Reviews of Configio ## Showing most helpful reviews Showing 26-50 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Rhonda M. E-Marketing Coordinator Hospital & Health Care Used the software for: 6-12 months ### "They had a great solution for our complex class registration needs" January 19, 2017 5.0 My organization, a large community hospital, had a need to provide online registration for all kinds of classes, seminars, screenings, and continuing education events. Some of these are ongoing, such as monthly childbirth classes. Others are one-day events, such as heart screenings. These events draw people of all ages, including a significant population of people who don't use email. Figuring out how to register the no-email population was the kicker for us. Not only did the Configio software make this possible, the extensive training the customer support staff provided gave me all the help I needed to set up a process that answered our every need. Every time I've reached out to customer support for questions, they have been extremely responsive. In the one instance where we had to request custom coding, Configio's developers provided just what we needed in a timely manner. The software's reporting features also have worked very well for us in providing class/event rosters with custom information that helps us manage our events very well. I gave it five stars in every category except Ease of Use. The only reason that has a four-star rating is because it has a lot of bells and whistles to learn. But its complexity is what makes it great, so I don't consider that to be a detriment. And, I do feel that my training was more than adequate to thoroughly cover the program. I recommend Configio without hesitation. Pros It has a way to manage every registration "curve" we've thrown at it. Cons This is not a "con," but be aware that it does take some time to learn the software, although with terrific training and support. Review Source PZ Peter Z. President Sports Used the software for: 2+ years ### "One Stop Software! " January 21, 2017 5.0 After an extensive 5 year search I was introduced to Configio. It's a one stop shop for companies that are looking to consolidate various business software programs into one robust system. One of the best aspects of Configio is their customer and technical support team! Unlike some software companies, Configio is always available and open to suggestions on how to make improvements. I couldn't recommend a better software program for your business! Pros One stop shop to address all my company's software needs. Cons I would like to see improvements to make the software more user friendly. The challenge of being able to tackle so many software components is a task within itself. However the design elements of creating product forms / lists / etc. have to be more straight forward so that a 5 year old could figure it out. My suggestions would be a step by step method on building products and addressing various features. Review Source PA Peter A. CEO Used the software for: ### "MCE created a bespoke on line registration, e-commerce, CRM program for our sports company." June 3, 2015 5.0 The team at MCE were selected to create an e commerce platform for Challenger Sports that would allow hundreds of thousands of customers each year to search, register and pay for one of our 5,000+ soccer coaching programs throughout North America. They also created an on line shop that acted both as a stand alone store and as an additional revenue source during the registration process. Following the successful launch of this application, MCE created a custom CRM program for Challenger which is now used to manage the sales and marketing process of over 100 employees in 12 offices. The transition from our previous program took several months to complete and as with any change we encountered challenges and issues that we did not anticipate. Each time MCE were quick to respond and frequently worked outside of traditional office hours to correct the problems. The event registration application has proved be extremely robust and we have had no bandwidth issues with hundreds of customers registering at the same time. MCE also provides a built in email marketing program which has not only proved to be extremely useful but has also saved money that was previously spent on stand alone email marketing fees. The MCE application has an initially intimidating learning curve due to the large number of controls and flexibility given to each user to customize the environment, variable data, images, videos, copy, transaction emails and financial set up of the events being run. However if my team of British Soccer coaches can master the process then I am confident others in business should have no problem! Review Source TH Tom H. Training Manager Education Management Used the software for: 6-12 months ### "Excellent LMS software" September 12, 2016 5.0 Configio has been extraordinary in answering my questions and addressing all of my concerns with my non traditional, challenge oriented training website. If they didn't know the answer to a question, they would tell me and would get back with me. There have been several serious concerns that Teri has responded to that have convinced me without any doubt that I have made the right choice. She definitely has my respect and our business. Pros It does everything I want it to do. We sell online training for moving company employees and management through a monthly subscription. Cons It requires a learning the software which I have little time to do but then again, any software programs will require time. Review Source sR sean R. Owner/Operator Sports Used the software for: 2+ years ### "Configio Review " January 18, 2017 4.0 I find the cloning of items with variations still involves too much work in terms of having to set up all of the dates info for each session three times if you have three variations. Also, I find the newsletter creation to be to cumbersome and prone to formatting gaffes when inserting and copying info from prior newsletters. Review Source DG Devon G. Founder & CEO Education Management Used the software for: Less than 6 months ### "Fantastic Service, Great Company" September 15, 2016 5.0 Configio provided me with a professional platform that is easy-to-use and allows me to run my business. I use the platform as a learning management system in which my customers can create account profiles, purchase products, and complete courses. There are multiple ways that I can communicate with my customers through Configio including email campaigns, social media posts, and certificate downloads. Configio stayed true to its name in that the platform has been configured to meet my company's and customer's specific needs. I highly recommend Configio as it is a wonderful value with truly helpful and personal customer service. I love interacting with the employees of Configio...they really care. Pros It is easy to use and fully adaptable to my needs. I love that I can see both the administrator and customer perspectives. The menus are intuitive and the training is extremely helpful. Cons I still have a lot to learn as my business grows and needs change, but I know that Configio customer service is only a call, email, or chat away. Review Source CW Cecelia W. E-Business Specialist Consumer Goods Used the software for: 6-12 months ### "Configio - Excellent Product - Outstanding Staff" September 12, 2016 5.0 The team at Configio has been an exceptional business partner! We needed to shift our manual registration procedure to an online tool that would simplify and streamline our entire registration process. We had many obstacles to overcome and customization that was required to meet our needs. Configio was able to do just that! Joe, our rep, always provides us with exemplary customer service! He is quick to respond and is creative in finding solutions. Pros Highly customizable. Cons Steep learning curve. Configio is a robust, in-depth registration management system so it takes time to learn, but it is worth the time invested. Review Source LH Lisa H. Administrative Manager Hospital & Health Care Used the software for: Less than 6 months ### "Configio: Our New Registration System" January 11, 2017 5.0 Last fall, our parent company notified our department we would be getting a great, new class registration system. We were so very pleased because the system we were currently using was old, slow, and did not allow for online registration. At first glance, we were impressed with this new system as it is well organized, visually appealing, and responds quickly. Over the past several months, we have input thousands of product events, set up many forms, attachments, and emails, and successfully received thousands of class registrations. Configio, with all that it offers, holds a significant learning curve, but with the help of many on the support team, we are up and running so to speak. Every day we learn something new and discover the may ways in which this new system can benefit us and our customers. We are most pleased with Configio! Pros Online registration capability. Cons We have so many event product variations so even simple changes can be tricky and tedious. Review Source AD Alicia D. Director Used the software for: ### "Software that catered to my needs with excellent customer service!" September 30, 2015 5.0 I decided to move all of our camp registrations (about 650) to MCE in 2013 to help with the organization of information, and to streamline a class scheduling option that is specific to our camp. Initially hesitant to make the switch, I was adamant that MCE provide me with assistance in setting up our software, creating schedule templates, and helping our camp go 'paperless' with medical forms and HR being completely online. Not only did MCE assist me in every way that they could during the first few months of my contract to make the change go smoothly, they ensured that I receive the same customer care to this day. It's important to me that I can pick up the phone (even though their company is on pacific time, and we are eastern) and know that I am going to speak with someone who knows my program and who can help me work through any issues I may be having. MCE worked hard to make sure that I was a happy customer from day 1, designing our camper scheduling that had always been a huge, stressful, paper project each summer. To this day, we make time to schedule improvements and the customer service reps make sure that they communicate new tools within the software. I am happy we choose MCE for our camp registrations! Review Source RP Rebecca P. Systems Analyst and Project Manager Education Management Used the software for: 6-12 months ### "Great Hearts PM Experience " September 21, 2016 5.0 As being tasked by my organization to deploy and train all schools on their database; Initially it was a lot to understand how to work the system. However with the amazing customer service I am able to learn quickly and efficiently regarding questions I have. Configio does so much and I learn new things every time I call in. Pros Once trained, easy to understand the flow of how work gets done in the system. Cons The recurring set up is confusing and doesn't seem to offer every possible solution. Review Source TC Tiffany C. Assistant Director Education Management Used the software for: 6-12 months ### "ProjectFUN" January 17, 2017 4.0 Configio has really helped to create an easy streamlined registration process. Our staff love how simple and intuitive the system is to use. It has really been a great asset to how our program manages student enrollment. Pros A lot of customizable options. Easy to use. Cons Can be overwhelming with a lot of options sometimes. Some random bugs that pop up. Can't delete products or archive in an organized way. Review Source EB Elaine B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great Customer Support!" September 15, 2016 5.0 I am not the most tech savvy person but the support staff at Configio made me feel comfortable and capable right away. They helped me through all of my questions and got me up and running in no time. Pros I like that I can make changes in real time and do not have to wait for someone at Configio to do it for me although the support staff is more than willing to help me through it! Review Source MN Matthew N. Owner Used the software for: ### "Outrageously Model Product by an Outrageously Model Company !" September 30, 2015 5.0 Model Company: Since the beginning of computers and computer support, without ANY doubt I have NEVER experienced ANYTHING like I have with My Custom Event the last 9 months! Every single call I have ever made to MCE has been taken by a "real live person" who listened and assessed my need (s), and worked efficiently beyond my expectations. The communication skills demonstrated by this team have never been exceeded by any support team I have ever been associated with. From sales, to developers, to support ' they all have answered in harmony - regardless if it was routine support or a recent product they customized to meet our needs. Model Product: This product works like 'magic'. The 'customization' allowances are incredible. Just close your eyes and imagine what you need, and they find a way. The product is unbelievably reliable while being 'fluid' in its development. These folks at MCE understand you can't ride a bike sitting still. Without a doubt, they have this product ahead of the curve. I predict they are in for a long successful ride. Sincerely, Matthew Nail 256-214-1988 Review Source DK Diane K. Manager Sports Used the software for: Less than 6 months ### "Lots of options " December 8, 2019 4.0 Their customer support is top notch and willing to help, walk you through, and assist in setting things up. The Unfortunate part is that they are needed to do these things, because the system is hard to navigate. Pros The software has a lot offered, can be customized for your company, and it’s nice having everything in one system. Cons It is hard to navigate, reports are not available to show everything needed or impossible to build without a Computer Engineering degree. Review Source EN Ed N. Used the software for: ### "Large BANG medium buck." September 9, 2016 4.0 Best customer support I have EVER experienced bar none! Configio formerly MyCustomEvents is a sometimes overwhelming solution which once learned can kill 50 birds with just one stone. Would I buy it knowing everything i know today? Yes. I find myself wanting to play with it even if I have nothing scheduled to use it for. Every time I log back in I discover some feature that I didn't know exists. As a developer I can respect the work that went into creating such a flexible and expansive solution. My tip to you is if you need a product like this trust in their support team. Take the plunge and let them walk you though everything until you feel comfortable. It's complicated at times but once your brain is trained to works like the Configio team you will find yourself really zipping through the product to implement some pretty cool variations of your products. It's not WordPress (thankfully) and it's not eCommerce or Amazon. It's a great upper mid-tier system. This means it's perfect for almost any business. Review Source LD Laure-Jeanne D. Director Used the software for: ### "seasoned planners love this product!" December 2, 2015 5.0 Tired of the 'big boys' and ever-diminishing customer support? We were. Based on the ratings on this site and initial interactions with the My Custom Event team, my organization uses this software exclusively for event registration and management, and couldn't be happier. The flexibility, reliability, customization features and stability of their product is matched by their superior customer support. We will caution that the product would likely not be easy to deploy without guidance (not immediately intuitive) but customer support and training is so good we were up and running and able to troubleshoot simple issues in a very short time frame. Our training contact was extraordinarily responsive to our needs and acted as a hands-on team member leading up to our first registration 'go-live'. As of the date of this review, we do not have a single complaint from our registrants about the interface or its functionality. We will absolutely continue with the company and recommend you do the same! Review Source DB David B. Employee Development Leader Consumer Goods Used the software for: Less than 6 months ### "Configio LMS System" September 12, 2016 4.0 My company was looking for an LMS system that would allow greater control and flexibility when handling employee training and the Configio system was the perfect fit. It has given us the ability to assign, review and control all levels of course training that we do within the company. Pros Ease of use once the administrator becomes familiar with the system and the company provides top notch support. They are always happy to answer a question or assist in any way possible. The Cost for the system is extremely reasonable. Cons The LMS system could use more capability in making charts and graphs for utilization with upper management reporting. Review Source LO LeeAnn O. Marketing Manager Used the software for: ### "Powerful System - Great Customer Support!" June 5, 2015 5.0 We are an event-based franchise organization and we found My Custom Event after having worked with several other CRM/registration systems in the past that were very limiting. We love the customization options available and their development team regularly releases impactful updates to the system. We have also worked in collaboration with their development team to build a number of custom features based on the needs of our franchisees which is a huge plus that we have never been able to do with any of our previous systems. The one critique I have is that the system is very power and has tons of features and therefore can be daunting for our less technically-inclined franchise owners to navigate. With that said, their support team is very knowledgeable and responsive. We regularly get positive feedback from our franchisees about the support they receive which is extremely important to us as a franchisor. We are very happy with My Custom Event and highly recommend it! Review Source JP Jason P. Founder Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great value - happy to have made the decision to go with Configio" September 13, 2016 4.0 There are many more features and customizations than I expected for the price - and customer service has been perhaps the best I've ever experienced. Before going with super expensive alternatives, I strongly consider trying this option first. Review Source DA David A. Used the software for: ### "Extremely robust product that delivers as advertised." March 5, 2016 5.0 For our organization, My Custom Events has proven to be a valuable product for allowing us to easily create an event registration system that both allows us to create a design that is consistent with our branding, request relevant information for a variety of participants, and communicate with members in an organized manner within a user friendly environment. The initial learning curve is a bit steep in that there are large number of options and tools at one's disposal, but once learned the mechanics of the system are consistent and apply no matter which tool you are using. This is further bolstered by a large and indexed knowledge base, as well as a friendly and responsive support team that bends over backwards to help make sure you're satisfied with your product creation. Highly recommended for any organization looking to easily create customized events and products. Review Source DM Daniel M. National Business Manager Used the software for: ### "Challenger Sports and MCE Partnership" June 3, 2015 5.0 We entered into a partnership with MCE around 2 years ago now. I really got involved as our point person for all program building, shopping cart usage and CRM training for our 70+ staff nationally. It has been a huge change to the way we have previously worked as a company and the options with MCE have meant we have taken our company out of the dark ages and really standardized everything we do through one platform! Every step of the way the support from ALL at MCE has been top notch. They listen to ideas, and we have had more than a few :), and will do all they can to implement them in accordance with the deadlines we request. We continue to evolve and come up with new ideas, and in just 2 years we have seen how much their platform evolves with the needs of its customers. 100% recommendation for this platform from Challenger Sports!!!! Review Source PZ Peter Z. President Used the software for: ### "MCE Experience" June 6, 2015 5.0 My Custom Events has been the one stop software shop for my business. After years of trying various software programs to build out our youth revenue streams MCE has been our solution to connect multiple revenue streams into one robust system. There hasn't been one software aspect that MCE hasn't been able to address with my team. Moreover, the MCE technical staff has been great to work with, helping my staff when questions arise. Because MCE is so robust it should be noted that it was imperative to assign a single point of contact from my staff to help with customizing MCE, including staff training. Basically MCE has streamlined our customer services and increased all revenue streams. Overall we are very happy with the software! Review Source PL Patty L. CFO Used the software for: ### "Best customer service, best response to issues, and software is easy to use. " October 20, 2015 5.0 I have worked with My Custom Event for over five years. We just signed a new five year contract for our summer programs and a special custom software that we use to schedule student trips. My Custom Event worked with our school to create a custom piece of software that made our lives so much easier. The staff and CEO have been great to work with. It was awesome working with Bob Bailey on our custom software and he has been so responsive to changes that continue to improve our product. Our Summer Camp Director has expressed extreme satisfaction with the summer camp program. He loves working with the staff at My Custom Event and had no problem committing to a new five year deal to continue to use the software. Check it out! Review Source AG Arika G. Office Manager Used the software for: ### "Amazing Software and Staff That Go Above and Beyond" September 30, 2015 5.0 We have been using My Custom Event for two years now and it is a huge blessing to our organization. Registrations, taking payments, creating reports, and receiving donations became so much easier. The amount of things that My Custom Event offers is extraordinary. Every time we need help, they are there and have an answer within a few moments, and if they don't have the answer immediately, they work their hardest to obtain it as quickly as possible. The customer service we have received in each and every communication with My Custom Event has been better than we have experienced with any other company, hands down. Since using My Custom Event, our employees are happier, but more importantly, our customers are happier. Review Source PR Peyton R. School and Series Advisor Used the software for: ### "Good service with MCE" October 15, 2015 4.0 Product has certainly improved with time. It was a difficult at the beginning to figure out how the system works. I do believe that if was set up properly for what were trying to accomplish, it would have been easier. Unfortunately the team at our company did not have a good sense of direction for what we needed. This was no fault of the developers at MCE. The best part about our service with MCE is the customer service. Our rep Rick Willett has been willing and able to help in every way possible. He is extremely informative and has answered all of my questions with great detail and enthusiasm. I can tell he has a genuine appreciation for the product and is hands down an excellent asset My Custom Event. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.