# Microsoft Power Automate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Power Automate Software - reviews, pricing plans, popular comparisons to other Robotic Process Automation products and more. Source: https://www.capterra.com/p/227210/Microsoft-Power-Automate --- # Microsoft Power Automate Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Power Automate ## What is Microsoft Power Automate? Microsoft Power Automate offers UI-based automation with desktop flows—a robust RPA capability. Connect systems, reduce repetitive tasks, and boost productivity. Attended RPA allows interaction on Windows devices. Unattended RPA enables autonomous execution. Hosted RPA provides scalability. Access Power Automate for desktop on Windows 10/11. ## What is Microsoft Power Automate used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Data Collection](https://www.capterra.com/data-collection-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 237 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 3% Pros & cons Extensive automation for workflows Versatile and flexible features Challenging troubleshooting and errors Starting price $15 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Workflow Management / 2026 - Artificial Intelligence / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Power Automate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Power Automate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Power Automate 4.4 (237) VS. [4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $15 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (234) Ease Of Use 4.5 (648) Value For Money 4.3 (180) Value For Money 4.3 (620) Customer Service 3.8 (175) Customer Service 4.4 (619) ## Microsoft Power Automate alternatives [4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (3,594)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,295)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,021)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/227210/Microsoft-Power-Automate/alternatives/) ## FAQs about Microsoft Power Automate Overview ### What problems does Microsoft Power Automate solve? Microsoft Power Automate solves repetitive manual work, missed approvals, delayed reminders, and disconnected data flows across Outlook, Teams, SharePoint, Excel, SAP, and other apps. Operations teams, HR, finance, analysts, educators, and managers use it to automate onboarding, reporting, invoice approvals, task assignments, and notifications without heavy coding. Answer based on 189 reviews Overview ### Which roles and teams benefit most from Microsoft Power Automate? Microsoft Power Automate is most used by IT managers, developers, and automation specialists who streamline approvals, data syncing, and repetitive business processes across Microsoft tools. Consultants, analysts, and project or operations leaders benefit from faster reporting, task orchestration, and workflow standardization, while executives gain visibility into process efficiency and cross-team execution. Answer based on 219 reviews Overview ### What company size and industries is Microsoft Power Automate built for? Microsoft Power Automate is built for organizations of any size, with the strongest reviewer presence in small businesses at 45% and Information Technology and Services at 21%. It also serves enterprises at 40%, with frequent use in Computer Software at 9% and Financial Services at 5%. Answer based on 236 reviews Features and Usability ### What are the key features of Microsoft Power Automate? Microsoft Power Automate includes core workflow automation with triggers, approvals, reminders, and task creation, plus low-code flow design through a drag-and-drop editor and templates. Differentiating features include pre-built connectors for Microsoft 365 and third-party apps, attended and unattended automation, mobile access, and AI-based document processing. Answer based on 172 reviews Pricing ### How much does it cost and what fees or limitations are included? Microsoft Power Automate starts at $15/user/month for the Power Automate Premium plan, while the Process plan costs 150/month per bot, both billed yearly, and a free trial is available. Reviewers say it can be cost-effective, especially with Microsoft 365, but premium connectors, add-on licensing, and learning curve concerns come up often. Answer based on 45 reviews Integrations ### Which third-party tools and platforms does Microsoft Power Automate integrate with? Microsoft Power Automate connects natively to Microsoft SharePoint, Microsoft 365, Microsoft Excel, Microsoft Teams, Microsoft Outlook, OneDrive, and Microsoft Power BI. It also supports Box, Google Drive, Salesforce Sales Cloud, Trello, and Mailchimp, giving teams over 10 integrations across collaboration, storage, reporting, and CRM workflows. Answer based on 107 reviews Getting Started and Support ### How easy is it to onboard and train a team on Microsoft Power Automate? Microsoft Power Automate offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say beginners and nontechnical staff can often start quickly with basic flows, especially with video tutorials, while admins and users handling complex integrations, connectors, or troubleshooting usually need more time, research, and formal training. Answer based on 52 reviews Getting Started and Support ### What customer support options does Microsoft Power Automate offer, and how do users rate the experience? Microsoft Power Automate offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support staff as knowledgeable and helpful, with some reporting quick responses. Others mention delays, limited documentation, vague troubleshooting guidance, and difficulty getting fast answers for niche or urgent issues. Answer based on 24 reviews Security ### How does Microsoft Power Automate handle data security and access control? Microsoft Power Automate uses Microsoft 365 access and recurring Microsoft credential authentication to control use, and it stops flows when there are access or security problems. Reviewers note permission issues can cause trial and error, access may be limited for many users at once, and some SharePoint files remain locked. Answer based on 15 reviews ## Who uses Microsoft Power Automate? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 138 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 138 reviews IT & Software Development 54% IT & Software Development 54% Engineering 9% Consulting 6% Program & Project Management 5% Others 26% Top industries Based on 138 reviews Information Technology and Services 42% Computer Software 17% Financial Services 17% Non-Profit Organization Management 13% Other 11% ## Pros and Cons Extensive automation for workflows 95% positive reviews out of 130 Most users report automation handles repetitive tasks, integrates with Microsoft apps, and saves significant time. Anonymous User Support Specialist, 11 - 50 employees. "I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows." Challenging troubleshooting and errors 73% negative reviews out of 30 Most users comment bugs and issues cause unclear error messages, random failures, and difficult troubleshooting. Andrew I. Program and Financial Officer, 2 - 10 employees. "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to jump in and correct it." Versatile and flexible features 81% positive reviews out of 32 Most reviewers find the features comprehensive, easy to use, and adaptable for diverse automation needs. Tina K. Manager, 201 - 500 employees. "We use it for RPA and have neen successful in the implementation for processing." Low-code workflow creation tools 78% positive reviews out of 27 Most reviewers describe workflow creation as intuitive, enabling non-technical users to build processes efficiently. Ed S. Service Desk Manager, 501 - 1,000 employees. "The interface and AI features allow non-technical staff to easily create a workflow." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Business Process Automation 4.7 (75) 85.33% of 75 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Workflow Configuration 4.6 (58) 79.31% of 58 reviewers that rated this feature as important or highly important Alter the default workflow to meet your organization's needs Task Management 4.4 (45) 75.56% of 45 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Code-free Development 4.5 (39) 76.92% of 39 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Third-Party Integrations 4.3 (36) 69.44% of 36 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Data Import/Export 4.3 (33) 90.91% of 33 reviewers that rated this feature as important or highly important Import and export data to and from software applications Microsoft Power Automate 76 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Bots that work alongside humans on tasks that cannot be fully automated A record of all activities within the system, including user access, changes made, etc. Automatically capture data from documents, records, or other online sources Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Configure existing workflows to meet your organization's needs Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Assemble data from multiple sources Import, collect, and capture data from multiple sources Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Track the management and flow of data throughout the organization Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Process of checking different types of data for accuracy to avoid errors or inconsistencies Automated or logic-based workflows that assist in the creation of electronic documents Assemble applications and processes by dragging over and arranging pre-built components Process of extracting, transforming, and loading data Automate repetitive tasks such as filling out information or creating certain types of forms Store, manage and track all forms in a centralized location Create, design and modify the flow and processes of tasks in a project Extract images and image data from multiple data sources Ability of software to identify an image among other data Embed/link applications into third party software so it can be accessed within a third party system Identify which applications need to exchange data and enable these data connections Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Enable businesses to implement machine learning algorithms on business data such as sales and revenue Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Allows users to manage data from a number of sources Process and analyze human language in text or audio form Drag and drop/visual interfaces that allow non-tech users to build without writing code Ability to recognize printed or written text within digital images or scanned documents Reusable integration workflow templates Predict future data based on historical data sets Outline and document business processes via step-by-step building blocks Monitor and manage manufacturing and production processes. Visually identify, define, and map all details and relationships surrounding business process models and elements Create, manage, or update project workflows. Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create, manage and track all task activities and progression Track the status and progress of tasks Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Automate processes from start to finish without human assistance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data Streamlining repetitive tasks and activities through automated and predefined workflows Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (229) 4.3 Based on 229 reviews ## Pricing Value for money 4.3 (180) Free Trial [View pricing plan details](https://www.capterra.com/p/227210/Microsoft-Power-Automate/pricing/) Power Automate Premium $15.00 Per User,Per Month It includes: - Unlimited cloud flows (DPA) and desktop flows (RPA) in attended mode - 50 MB Power Automate Process Mining data storage - 5,000 AI Builder credits - Dataverse entitlements of 250 MB database and 2 GB file Power Automate Process $150.00 Other,Per Month It includes: - Cloud flows (DPA) - Desktop flows (RPA) in unattended mode - 200 MB file capacity Value for money 4.3 (180) 4.3 Based on 180 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (175) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (175) 3.8 Based on 175 reviews ## User reviews Overall rating 4.4 Based on 237 reviews Filter by rating 5(132) 4(82) 3(15) 2(5) 1(3) Mentioned topic Sorted by most recent BB Bonnie B. Digital Systems Manager Non-Profit Organization Management ### "Promising, but Terrible UI" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 14, 2026 We do appreciate how PowerAutomate has enabled some systems that weren't otherwise available because they'd frozen out Zapier from using Sharepoint as a connector, but the UI needs significant work. Pros Power Automate has enabled us to eliminate some busy work and to build out new systems not previously possible. Cons Power Automate's UI is lacking. What should be a seamless experience like other automater and integrator tools, has added hours and weeks on to project launches because of the difficultly of the backend. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reasons for choosing Microsoft Power Automate We still use Zapier for most automations, but again, Microsoft has limited Zapier from working with Sharepoint. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Development Lead Banking ### "Power Automate Improving, but too much emphasis on Co-Pilot which doesnt save much time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 4, 2026 Microsoft Power Automate is a great RPA tool with a lot of strong features and excellent compatibility with Microsoft applications. I think the tool is easy to use but still lacks in advanced features for developers where other tools like UiPath still offer a stronger product with a lot more power. I believe that Power Automate should lean more into the advanced tools and code integration more than co-pilot which doesn't really save much time compared to making re-usable components manually. Pros Microsoft Copilot has improved significantly since last year, but I still find the for complicated automation flows it makes a lot of mistakes and requires corrections. The usability of the tool overall has improved especially for testing. Previously testing was very tedious and slow, but with the new automation center its smoother. Cons A lot of the issues are the same as my previous review, but there has definitely been improvements especially with regards to setting time triggers and speed of the application to reach SLA Switched from [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) We are investigating other products such as Power Automate to expand operations and see which is most efficient for which task based on time spend, reporting, bugs, and cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FA Fatima A. Aprendiz Computer Software ### "Microsoft Power Automate: automatización práctica en el día a día." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 30, 2026 En la actualidad, mi experiencia con Power Automate es de crecimiento constante. Lo estoy utilizando cada vez más para automatizar tareas concretas y mejorar procesos en distintos escenarios. Me resulta una herramienta útil para ir ganando eficiencia sin necesidad de construir soluciones desde cero con programación tradicional, y me ha permitido enfocarme más en la lógica de los procesos que en el código. Pros Lo que más valoro actualmente de Microsoft Power Automate es la facilidad con la que permite integrar diferentes servicios y automatizar tareas repetitivas del trabajo diario. Destaco especialmente su capacidad para conectar aplicaciones sin necesidad de desarrollos complejos, lo que ayuda a optimizar tiempos y reducir errores en procesos rutinarios. Cons Uno de los principales inconvenientes es que, al depender del ecosistema en la nube, requiere conexión constante a Internet para su funcionamiento. Además, algunas configuraciones más avanzadas pueden volverse poco intuitivas al inicio, especialmente cuando se trabaja con flujos más complejos o múltiples condiciones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Maximilian D. BPM Construction ### "Simple and Effective Automation for Reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 April 29, 2026 Pros It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers. It saves time and ensures reports are sent consistently without manual effort. Cons Sometimes the interface feels a bit unintuitive, and debugging flows can be frustrating when something doesn’t work as expected. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reasons for choosing Microsoft Power Automate Because it is part of Microsoft, we already had licenses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Support Specialist Non-Profit Organization Management ### "Overall great product streamlining data collection" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 24, 2026 I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear. Some connectors can be unreliable, and more complex automations have a learning curve Pros I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows. The integration with Formstack is especially helpful for automating actions based on form submissions, saving time and reducing manual work. It also supports better task management by automatically creating and tracking tasks, helping keep work organized and on schedule. Cons Some users find Power Automate can be difficult to troubleshoot when flows fail, as error messages aren’t always clear. Others mention limitations with complex logic, connector reliability, or performance issues with larger workflows. Licensing and premium connectors are also a common concern, as costs can add up. While powerful, it often has a learning curve for more advanced automations and task management scenarios. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CQ connor Q. IT Team Lead Media Production ### "A strong replacement for simple scripting and workflow automation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 April 21, 2026 it's overall a strong choice for orgs that want to build workflow automations without reliance on code and/or already live inside of 365. It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out or touch on solutions outside of 365. For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations. Pros Very good at connecting repetitive business tasks across 365 and other business services. It can work quite well for approvals and notifications, and simple uncomplicated process automation. For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc. Cons The complexity scales upwards quite quickly when you try to build more advanced workflows. As they become more advanced more effort is dedicated to building and troubleshooting, and some scenarios can be limited by things like Connectors or licenses. As this becomes the case it starts to feel like the tradeoff for not needing technical or scripting experience becomes significantly more diminished. Alternatives considered [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Reasons for choosing Microsoft Power Automate We allow end users to use power automate where appropriate, and as IT admins we use servicedesk plus with custom powershell scripts to achieve automation functionality where applicable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Manish S. AI and Automation Engineer Information Technology and Services ### "Power Automate - The real Automation Powerhouse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 2, 2026 I have been using Power automate since last 4 years and have seen it handle the most complex automations without glitches. I have not used a more friendly automation tool that that. Pros Microsoft Power Automate is one of it's kind tool. I like how I can automate almost every business process through it and it does that efficiently and consistently. Cons The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it. The desktop version is not quite dependable, as it deals with UI automation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tyler B. Tier Two Technician Computer & Network Security ### "Power Automate works wonders" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 25, 2026 For me, it's a "set and forget" type of tool. Once I have what I need set up and I know that it is working, I don't need to check back on things or make any changes unless I have to. Pros Power Automate is a fantastic tool that we leverage heavily for task automation. There are several processes that are easily automated to improve our workflow, task management and day to day operations. Cons If you aren't already familiar with Power Automate, it can initially be a bit overwhelming and it does have a bit of a learning curve. However, once you can get through that, it is a very powerful tool that can help you as well as your business with your daily tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Eric T. Director, Digital Transformation Automotive ### "Power Automate: Puts the Power into RPA" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 20, 2025 The most complex of my processes, is pulling data from PostgreSQL using a PowerQuery in Excel. The data is refreshed, saved to a CSV and then uploaded via Filezilla to an FTP. It is a daily process triggered by Task Scheduler. Pros Power Automate brings the "power" to RPA! I have several daily processes that run reports, pull data and publish to FTP sites. At the heart of this process is Power Automate. I have used various other tools, and Power Automate stands above all of the rest when it comes to flexibility and the ability to customize processes. Cons In the beginning, Power Automate can be daunting because it is so powerful. Once I figured out how PA worked, I have been able to quickly generate, modify and deploy several complex processes. It does take time to learn, but once you have it, you are off and running. Alternatives considered [Tray.io](https://www.capterra.com/p/162651/Tray-io/) [Zapier](https://www.capterra.com/p/130182/Zapier/) Reasons for choosing Microsoft Power Automate The cost of Zapier was too high. But the real benefit to Power Automate was that I can customize the workflow and create very specific tasks, then use a tool like FileZilla to finish the upload. Cloud-based tools didn't have that kind of flexibility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Calvin K. Systems Analyst Information Technology and Services ### "Power Automate - Fast For Simple Tasks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 19, 2025 I used Power Automate to deploy workflow automations in SharePoint and as well as to facilitate integrations. The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize. In addition, once the workflows got more complicated, it became more difficult to debug and deal with complex flows. Pros The best part of Power Automate is the low code integration and visualization, making it easy for people who do not have much development experience and allow for fast time to value. This makes it easy to connect to different Microsoft products using connectors. In addition, it allows for the automation of business processes via schedules or event triggers. Cons The performance of Power Automate can be irregular, with execution time of the same flow varying wildly. It works well for smaller data sets and tasks, but can become cumbersome when dealing with larger data sets. Finally, it's difficult to debug if something has gone wrong. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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