# Microsoft Power Automate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft Power Automate the right Robotic Process Automation solution for you? Explore 238 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews --- Microsoft Power Automate 4.4 (238) [View alternatives](https://www.capterra.com/p/227210/Microsoft-Power-Automate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Microsoft Power Automate Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews Extensive automation for workflows 95% positive reviews out of 130 Most users report automation handles repetitive tasks, integrates with Microsoft apps, and saves significant time. Anonymous User Support Specialist, 11 - 50 employees. "I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows." Challenging troubleshooting and errors 73% negative reviews out of 30 Most users comment bugs and issues cause unclear error messages, random failures, and difficult troubleshooting. Andrew I. Program and Financial Officer, 2 - 10 employees. "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to jump in and correct it." Versatile and flexible features 81% positive reviews out of 32 Most reviewers find the features comprehensive, easy to use, and adaptable for diverse automation needs. Tina K. Manager, 201 - 500 employees. "We use it for RPA and have neen successful in the implementation for processing." Low-code workflow creation tools 78% positive reviews out of 27 Most reviewers describe workflow creation as intuitive, enabling non-technical users to build processes efficiently. Ed S. Service Desk Manager, 501 - 1,000 employees. "The interface and AI features allow non-technical staff to easily create a workflow." ## Showing most helpful reviews Showing 1-25 of 238 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric T. Director, Digital Transformation Automotive Used the software for: 2+ years ### "Power Automate: Puts the Power into RPA" December 20, 2025 4.0 The most complex of my processes, is pulling data from PostgreSQL using a PowerQuery in Excel. The data is refreshed, saved to a CSV and then uploaded via Filezilla to an FTP. It is a daily process triggered by Task Scheduler. Pros Power Automate brings the "power" to RPA! I have several daily processes that run reports, pull data and publish to FTP sites. At the heart of this process is Power Automate. I have used various other tools, and Power Automate stands above all of the rest when it comes to flexibility and the ability to customize processes. Cons In the beginning, Power Automate can be daunting because it is so powerful. Once I figured out how PA worked, I have been able to quickly generate, modify and deploy several complex processes. It does take time to learn, but once you have it, you are off and running. Alternatives considered [Tray.io](https://www.capterra.com/p/162651/Tray-io/)[Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate The cost of Zapier was too high. But the real benefit to Power Automate was that I can customize the workflow and create very specific tasks, then use a tool like FileZilla to finish the upload. Cloud-based tools didn't have that kind of flexibility. Review Source cQ connor Q. IT Team Lead Media Production Used the software for: 1-2 years ### "A strong replacement for simple scripting and workflow automation" April 21, 2026 4.0 it's overall a strong choice for orgs that want to build workflow automations without reliance on code and/or already live inside of 365. It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out or touch on solutions outside of 365. For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations. Pros Very good at connecting repetitive business tasks across 365 and other business services. It can work quite well for approvals and notifications, and simple uncomplicated process automation. For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc. Cons The complexity scales upwards quite quickly when you try to build more advanced workflows. As they become more advanced more effort is dedicated to building and troubleshooting, and some scenarios can be limited by things like Connectors or licenses. As this becomes the case it starts to feel like the tradeoff for not needing technical or scripting experience becomes significantly more diminished. Alternatives considered [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Reason for choosing Microsoft Power Automate We allow end users to use power automate where appropriate, and as IT admins we use servicedesk plus with custom powershell scripts to achieve automation functionality where applicable Review Source BB Bonnie B. Digital Systems Manager Non-Profit Organization Management Used the software for: 2+ years ### "Promising, but Terrible UI" June 14, 2026 3.0 We do appreciate how PowerAutomate has enabled some systems that weren't otherwise available because they'd frozen out Zapier from using Sharepoint as a connector, but the UI needs significant work. Pros Power Automate has enabled us to eliminate some busy work and to build out new systems not previously possible. Cons Power Automate's UI is lacking. What should be a seamless experience like other automater and integrator tools, has added hours and weeks on to project launches because of the difficultly of the backend. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate We still use Zapier for most automations, but again, Microsoft has limited Zapier from working with Sharepoint. Review Source rM rizi M. Technical Consultant Computer Software Used the software for: 1-2 years ### "Quick Review on Power Automate" June 9, 2025 4.0 Overall, Power Automate is a powerful tool for streamlining business processes, though it requires careful design for reliability. Pros Power Automate simplifies repetitive tasks with low-code automation, integrates well with Microsoft 365, and boosts productivity. Cons Debugging complex flows can be frustrating, with limited error detail and inconsistent behavior in large workflows. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) for tighter Microsoft 365 integration, better licensing value (especially with Microsoft E5 plans), broader connector ecosystem, and native support for Dataverse and Azure services—offering a more unified and scalable automation platform within the Microsoft ecosystem. Review Source MD Maximilian D. BPM Construction Used the software for: 1-2 years ### "Simple and Effective Automation for Reporting" April 29, 2026 4.0 Pros It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers. It saves time and ensures reports are sent consistently without manual effort. Cons Sometimes the interface feels a bit unintuitive, and debugging flows can be frustrating when something doesn’t work as expected. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Because it is part of Microsoft, we already had licenses. Review Source NB Norman B. Senior Consultant Computer Software Used the software for: 1-2 years ### "Excellent Automation tool Integrated Across Microsoft Ecosystem" June 3, 2025 5.0 Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out of the box. Pros I liked the ease of integration of Power Automate across the Microsoft, Azure and Office 365 ecosystem. Cons The limitation of only a month's worth of flow run history isn't ideal, however a SharePoint list can be used to persist and log data to work around this. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Our existing Microsoft licenses already gave us access to Power Automate. Review Source EM Eric M. Advisor and Chief Compliance Officer Financial Services Used the software for: 2+ years ### "Power Automate Review " May 10, 2025 4.0 Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with a power app integration Pros Power automate interface makes the learning curve not as steep as you would think. Most of our team was able to pick it up quickly. Cons We were trying to automate an excel refresh and we’re struggling to get it to work.You would think this is a common task Switched from [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) When I switched jobs and my new company had Microsoft suite Review Source BT Brenton T. Senior Consultant Information Technology and Services Used the software for: 2+ years ### "Power Automate is a great tool to automate your everyday work " June 3, 2025 5.0 Pros You can create flows for everyday work items. It helps automate items in your everyday work, whether that be notifying someone a document has been submitted or ready for another person to edit or for approval on something. Cons It can take a while to learn how to use Microsoft Power Automate. There are a lot of connectors and actions which can be hard to work out which one to use in certain scenarios. Alternatives considered [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Reason for choosing Microsoft Power Automate Cheaper costs for the business and easier integration with Microsoft 365 eco system. Review Source KS Kris S. Senior Program Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Power Automate for the Win" December 6, 2024 4.0 It's been a very positive experience. It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. Also, there are plenty of people who create independent video tutorials to help you accomplish the things you want to do. Pros The breadth of its automation capabilities is quite impressive. You can automate all kinds of tasks and connect it to so many different platforms, like Sharepoint, form builders, excel, email applications, CRMs and so on. Cons There is quite a steep learning curve when you get started with Power Automate. It takes quite a bit of research to figure out how to get it to do the things you want it to do. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Our organization already had a Microsoft 365 subscription, which included Power Automate. Review Source TK Tina K. Manager Insurance Used the software for: 2+ years ### "Power Automate Review" December 20, 2024 4.0 Ive been very pleased with the product! We use it for RPA and have neen successful in the implementation for processing. It is easy to use and fairly intuitive. Pros It is very easy to learn how to use. I love that it is no code, low code. And it has a lot of capabilities with various processing needs. Cons There are limitations with certain on-site programs. Bugs are hard to identify and resolve. Customer service when troubleshooting is problematic. Alternatives considered [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Reason for choosing Microsoft Power Automate Ease of use and Microsoft suite of products worked with existing 365 platform. Review Source SN Shivendra N. Software Developer Information Services Used the software for: 2+ years ### "Great cloud based tools for process Automation " December 16, 2021 5.0 Overall great experience and easy to use. Easy to integrate with other Office 365 products. Pros Power Automate is great cloud based tool for process automation . This tool provides many connector which helps developer to connect to different LOB. It also provides ability to use custom connector to perform complex business logic . Calling Power Automate from Other Office 365 products like PowerApps /SharePoint Online is seemless Cons Definitely there are some room to improve . Some time writing complex formulas on Power Automate editor is inconvenient .Approval process is also having some limitation like approval process cant run more thanks 28 days. For developer some time it is inconvenient to debug in case of error Alternatives considered [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Reason for choosing Microsoft Power Automate Expensive compare to Power Automate , Power Automate is office 365 family product which is better integrated Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Expensive compare to Power Automate Review Source ES Ed S. Service Desk Manager Construction Used the software for: 1-2 years ### "Power Automate Saves Us Thousands of Work Hours" January 10, 2025 5.0 Power Automate saves us hundreds of hours of originally time-consuming work, with an easy interface we can let staff use without our oversight. Pros The interface and AI features allow non-technical staff to easily create a workflow. Cons The sometimes-complicated licensing models for 3rd party modules. Review Source IM Isabelle M. Business Operations Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Powerful automation tool" October 16, 2025 4.0 Pros What I liked most about Microsoft Power Automate is its powerful capabilities and wide range of integrations. It connects easily with many different tools and platforms, making it possible to automate complex workflows and achieve great results once everything is set up correctly. Cons It could benefit from even more AI functionality. While it’s already smart, enhanced AI features could make the setup process easier and help users build more advanced automations with less manual effort. Review Source NS Netra S. Senior RPA Developer Automotive Used the software for: 2+ years ### "Best cloud RPA platform" December 24, 2024 4.0 The power automate cloud is very useful as you don't require any hardware resources to execute the flow the entire flow runs in the cloud and triggers can be set up using actions such as submitting a form, editing a list etc and all development can be done with no code Pros The flow designer is very Userfriendly and allows to add the automation actions, elements and objects by searching the item in the search panel and clicking it. It has a no code interface where all the attributes for the automation action are already provided, and you just need to fill in the values Cons Very hard to navigate within the flow if automation flow is very long with many actions Review Source TH Tori H. SYS ADMIN Computer & Network Security Used the software for: 1-2 years ### "POWER Automate for the win!" November 26, 2024 5.0 I was tasked with implementing it for our environment, and I have not regretted it. I could have chosen any product, and I went with this. Pros I like being able to test our systems on a timed schedule for proper use and functionality every day. Cons There are some updates that can break the entire flow, but that is Review Source BP Brittany P. Manager Restaurants Used the software for: Less than 6 months ### "Help with Sharing tasks" March 24, 2025 5.0 My experience has been well for the most part Pros Microsoft Power Automate allow me to send task to my employees without being in the office Cons I have security concerns when I send the task because the information is sensitive that I send out Review Source Matt H. Technical Operations Manager Computer Hardware Used the software for: Less than 6 months ### "Power Automate Review " February 2, 2025 3.0 Pros I really enjoy using this software, it's a fun way to get applications talking automatically. Cons I feel there could be more simplified way of solving issues and sometimes the automation feels limited in options. Review Source KO Kane O. Account Manager Retail Used the software for: 6-12 months ### "Very user friendly and powerful automation software" October 9, 2024 5.0 Amazing. Automate almost any task with this built-in software. The free version can accomplish a lot Pros So powerful with a very user friendly interface Cons Big learning curve because of all the tools & features. Review Source RJP Ralph Jefferson P. Application Developer Information Technology and Services Used the software for: 6-12 months ### "Using Power Automate - Review" September 12, 2024 5.0 It was very good, I highly recommend using Power Automate especially if there is a repetitive task in your Team. Pros It is very user-friendly and very helpful in our Team since I made some automation regarding Training Reminder. Cons Sometimes it is not responsive and the Classic Design UI was laggy. Review Source Prince J. Compliance Specialist Biotechnology Used the software for: 2+ years ### "Microsoft Flow has been reborn!" June 29, 2022 5.0 Pros Power automate allows someone with no coding skills to drag-and-drop different tasks and systems into a workflow to manage a multitude of things - as long as there's some connection to microsoft products. The pricing is good since you can use it for free as long as you already have a microsoft account. Even with the premium features, the price is worth the upgrade and you can have one account for your business to run multiple flows. Cons There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't fixed. One of the major examples is if a file has been opened by a user recently on SharePoint, Power Automate can't seem to move the file because it will say the file is locked. Although that can be expected even within sharepoint, there are times when the file is still unable to be moved on the next day. Review Source EOL Eddy Omar L. Supervisor Financial Services Used the software for: 1-2 years ### "An invaluable automatization tool" October 18, 2023 5.0 My experience with power automate has been excellent, it is a tool that can not miss in my work. Not having a tool like this is a missed optimization opportunity. Pros The ability to automate almost any task and perform actions based on flows or triggers is a tool of high value. The use of power automate has saved me a lot of manual and repetitive work time, as well as reduced my workload. It’s like having a personal assistant who knows what I need Cons Some connectors or functions may be paid in addition to the subscription or power automate license. Reason for choosing Microsoft Power Automate It was included as part of other subscriptions to Microsoft products. Review Source AM Amr M. Instructional Designer. Higher Education Used the software for: 2+ years ### "Practical Business Automation Solution." May 5, 2022 5.0 I usually integrate Microsoft Power Automate with Office 365 and Microsoft Power Apps. It saves time and effort, supports team collaboration on the cloud, increases productivity, and helps my team organize day-to-day work. For instance, It distributes customers' email requests received on Outlook to the corresponding department's mailbox, sends attached files to a shared folder on OneDrive, and instantly notifies team members of the up-to-date status of the requests. Microsoft Power Automate keeps our work organized, aligned, informed, and responsive to customers' needs. Pros Microsoft Power Automate facilitates the workflows all over the company. It has seamless integrations with the commonly used business applications, especially within the Microsoft environment. It's a no-code/low-code solution that allows business users to automate repetitive tasks, organize document flow, manage the data flow, and set up customized notifications to keep everyone informed. Power Automate allows for synchronous and asynchronous dataflow and connects desktop Applications (on-premises) with cloud applications in one productive workflow. Cons Power Automate works well within the Microsoft ecosystem, but it doesn't integrate well with applications outside. Also, the App documentation/troubleshooting is geared toward IT professionals more than business users. Alternatives considered [Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)[AppSheet](https://www.capterra.com/p/149367/AppSheet/)[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Review Source Paweł P. IT Business Analyst Chemicals Used the software for: 2+ years ### "Best light-weight workflow tool on the market. " April 4, 2022 5.0 Microsoft delivered a great solution for business process improvements. Power Automate can connect with hundreds of different applications and the product team constantly adds even more. Secondly, there's so many tutorials and training materials on the Internet offering different levels of knowledge. Pros In my opinion, Power Automate is the best light-weight, no code/low code application available on the market. One can start building workflows without advanced developer knowledge and show great automation enhancements to the business processes. This middleware not only saves hundreds of hours by improving the processes, but it also enhances the business transformation and user experience. Cons It's a fact that Power Automate offers a lot of connectors, however the majority of those can be purchased at additional fee. Review Source Stephen P. Director Information Technology and Services Used the software for: 2+ years ### "How Power Automate can accelerate your organisation" July 15, 2023 5.0 Excellent Pros Power Automate is an easy to use low code tool that allows most users automate mundane business processes. I love that with some more advanced skills you can still use the platform to complete some more complex automation at low cost. Cons Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Free (as part of existing licence) Review Source Godfrey Eric M. Systems Expert Pharmaceuticals Used the software for: 6-12 months ### "Go for it, use it, love it!... then forget(Automate)" January 27, 2021 5.0 Overall I am quite happy with the ease of use for this software. I would have loved to use power automate to send emails through my Gmail to avoid using mail mergers. This is a money saving option and since most businesses actually use Microsoft Office, bundling it with Power automate saves even more. Pros The biggest pro of this software is the cost, It will cost about $10 - $15. It is however better to bundle up the power automate license with the Microsoft O365 license to avoid purchasing 2 different licenses. Having MS 365 for business allows you to automate menial/repetitive tasks and takes away the "forgetting" part of the equation when it comes to everyday tasks. This software is very easy to use, can be set up by following a template or from scratch and I recently noticed that it has a new feature that sends you a message in chat in MS teams. It integrates very well with the other MS office apps. Power automate comes with the added advantage that it is customizable in the case where big automation tasks are to be done which simplifies the process. Couple that with the numerous templates provided and you have a very useful tool for automation. Cons The biggest disadvantage is that power automate can only be used within the MS office environment. Would have been great if it could have been usable in the windows environment too. While using this app I also realized that large tasks are hard to automate, tasks that require multiple recipients also fail when it exceeds around 60 users and so I limit mine to about 20 at a time even if it means creating multiple flows. Reason for choosing Microsoft Power Automate The ease of use, cost and the fact that our business was already transitioning to Microsoft office hence PA was a good option. Review Source Similar Products Featured ## Related categories [Data Collection](https://www.capterra.com/data-collection-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.