# Microsoft Power Automate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft Power Automate the right Robotic Process Automation solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews --- Microsoft Power Automate 4.4 (236) [View alternatives](https://www.capterra.com/p/227210/Microsoft-Power-Automate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Microsoft Power Automate Ease of use 4.0 Customer Service 3.8 ## Pros and Cons in Reviews Extensive automation for Microsoft users 94% positive reviews out of 127 Most reviewers describe automation as a major time-saver, reducing repetitive tasks and streamlining processes across Microsoft 365 and other platforms, even for those without coding experience. Eddy L Supervisor, 11 - 50 employees. "The use of power automate has saved me a lot of manual and repetitive work time, as well as reduced my workload." Troubleshooting and reliability challenges 71% negative reviews out of 28 Most users report bugs and issues make debugging difficult, with vague error messages, random glitches, and time-consuming troubleshooting, especially in complex or high-volume workflows. Andrew I Program and Financial Officer, 2 - 10 employees. "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to jump in and correct it." Comprehensive feature set and flexibility 81% positive reviews out of 32 Most reviewers find features diverse and adaptable, allowing users to customize workflows, automate processes, and benefit from an intuitive interface with strong integration options. Tina K Manager, 201 - 500 employees. "We use it for RPA and have neen successful in the implementation for processing." Low-code workflow building 77% positive reviews out of 26 Most reviewers indicate workflow creation is straightforward, enabling non-technical users to design, deploy, and manage automated processes efficiently with a visual interface. Ed S Service Desk Manager, 501 - 1,000 employees. "The interface and AI features allow non-technical staff to easily create a workflow." ## Showing most helpful reviews Showing 1-25 of 236 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric T. Director, Digital Transformation Automotive Used the software for: 2+ years ### "Power Automate: Puts the Power into RPA" December 20, 2025 4.0 The most complex of my processes, is pulling data from PostgreSQL using a PowerQuery in Excel. The data is refreshed, saved to a CSV and then uploaded via Filezilla to an FTP. It is a daily process triggered by Task Scheduler. Pros Power Automate brings the "power" to RPA! I have several daily processes that run reports, pull data and publish to FTP sites. At the heart of this process is Power Automate. I have used various other tools, and Power Automate stands above all of the rest when it comes to flexibility and the ability to customize processes. Cons In the beginning, Power Automate can be daunting because it is so powerful. Once I figured out how PA worked, I have been able to quickly generate, modify and deploy several complex processes. It does take time to learn, but once you have it, you are off and running. Alternatives considered [Tray.io](https://www.capterra.com/p/162651/Tray-io/)[Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate The cost of Zapier was too high. But the real benefit to Power Automate was that I can customize the workflow and create very specific tasks, then use a tool like FileZilla to finish the upload. Cloud-based tools didn't have that kind of flexibility. Review Source cQ connor Q. IT Team Lead Media Production Used the software for: 1-2 years ### "A strong replacement for simple scripting and workflow automation" April 21, 2026 4.0 it's overall a strong choice for orgs that want to build workflow automations without reliance on code and/or already live inside of 365. It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out or touch on solutions outside of 365. For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations. Pros Very good at connecting repetitive business tasks across 365 and other business services. It can work quite well for approvals and notifications, and simple uncomplicated process automation. For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc. Cons The complexity scales upwards quite quickly when you try to build more advanced workflows. As they become more advanced more effort is dedicated to building and troubleshooting, and some scenarios can be limited by things like Connectors or licenses. As this becomes the case it starts to feel like the tradeoff for not needing technical or scripting experience becomes significantly more diminished. Alternatives considered [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Reason for choosing Microsoft Power Automate We allow end users to use power automate where appropriate, and as IT admins we use servicedesk plus with custom powershell scripts to achieve automation functionality where applicable Review Source ZP Zoe P. Employee Mining & Metals Used the software for: 6-12 months ### "It's good for the basics, but is still lacking key features and has lots of "quirks"" June 12, 2025 3.0 Power Automate allows users to get up and running quickly if they have other Microsoft Licenses already in house. THe workflow actions aren't always intuitive or straight forward, and it does take some getting used to. Power Automate as a whole lacks basic features other similar products provide. For instance, there's no "check if file exists in SharePoint" function. Instead, you have to put together roughly 3-5 workflow actions in Power Automate to see if a file exists on SharePoint whereas other products it's as simple as 1 step. Pros What's great about Power Automate is most businesses have it already with their licenses if they already have other Microsoft Cloud offerings. Therefore it can allow you and your business to get some real basic automation up and running quickly. Cons It's not fully mature yet and is missing a lot of key features other similar products/systems, such as Nintex, provide. For instance, if you have a few workflow actions you'd like to skip over (or not run) like sending an email every run, there's no way in Power Automate to disable that workflow action. You have to move it to the end of the workflow (however big it may be), and put a "terminate" action before it. With other products, you can "disable" that particular action and the workflow will skip right over it. Or if you change a variable name, in Power Automate you have to find it in every action and replace the old variable name with the new one. Review Source MD Maximilian D. BPM Construction Used the software for: 1-2 years ### "Simple and Effective Automation for Reporting" April 29, 2026 4.0 Pros It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers. It saves time and ensures reports are sent consistently without manual effort. Cons Sometimes the interface feels a bit unintuitive, and debugging flows can be frustrating when something doesn’t work as expected. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Because it is part of Microsoft, we already had licenses. Review Source rM rizi M. Technical Consultant Computer Software Used the software for: 1-2 years ### "Quick Review on Power Automate" June 9, 2025 4.0 Overall, Power Automate is a powerful tool for streamlining business processes, though it requires careful design for reliability. Pros Power Automate simplifies repetitive tasks with low-code automation, integrates well with Microsoft 365, and boosts productivity. Cons Debugging complex flows can be frustrating, with limited error detail and inconsistent behavior in large workflows. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) for tighter Microsoft 365 integration, better licensing value (especially with Microsoft E5 plans), broader connector ecosystem, and native support for Dataverse and Azure services—offering a more unified and scalable automation platform within the Microsoft ecosystem. Review Source VR Verified Reviewer Tech Lead Banking Used the software for: 6-12 months ### "Review of Power Automate from banking industry perspective " July 24, 2025 4.0 Overall I find Microsoft Power Automate to be a good RPA tool with a lot of future potential. Currently its features are a bit undeveloped compared to UiPath, but I can see they are improving. I find them to be easier to use and potentially save time when it comes to automatons that require less than three web applications than UiPath. Their customer service is what really gives me confidence that overtime this tool will out perform competition as they develop it further. Pros Microsoft Power Automate is very easy to learn for an automation software, the user interface is simple and its has native compatibility with all Microsoft office applications. In addition the pre-built API connectors are very easy to use compared to competition products like UiPath. The customer support from Microsoft has been really great in my experience, they always have staff available to help debug issues and explain limitations and ways to overcome them. Another positive point about Power Automate is that it is a new and actively being improved based on user feedback. I have had representatives get back to me about issues I faced and how they raised a complaint so that it gets fixed during future patches. From an enterprise standpoint, Power Automate is also cheaper to make automation with than UiPath, while requiring the same type of infrastructure. Since Power Automate is part of Microsoft, its much easier to get security approvals within the bank and use the software. The representatives tend to be quite knowledgeable and already have a working relation with the security team. Cons Microsoft Power Automate currently has a few issues when developing RPA projects of high complexity. Some projects that require multiple web applications (More than 2) tend to run slower on power automate than in UiPath. This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete enough cases within the given time. The time trigger in cloud automation is also an aspect that is a bit underdeveloped. Its not easy to set a time for production code based on business requirements while being able to change in in a config during testing. This leads to code changes having to be made. Microsoft support has already confirmed that they would look into this issue. Since Power Automate works on cloud and desktop flows, it often requires Vnet to be set-up for API usage which is extra infrastructure set-up and cost compared to desktop only RPA tools. Switched from [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) We are investigating other products such as Power Automate to expand operations and see which is most efficient for which task based on time spend, reporting, bugs, and cost. Review Source NB Norman B. Senior Consultant Computer Software Used the software for: 1-2 years ### "Excellent Automation tool Integrated Across Microsoft Ecosystem" June 3, 2025 5.0 Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out of the box. Pros I liked the ease of integration of Power Automate across the Microsoft, Azure and Office 365 ecosystem. Cons The limitation of only a month's worth of flow run history isn't ideal, however a SharePoint list can be used to persist and log data to work around this. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Our existing Microsoft licenses already gave us access to Power Automate. Review Source EM Eric M. Advisor and Chief Compliance Officer Financial Services Used the software for: 2+ years ### "Power Automate Review " May 10, 2025 4.0 Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with a power app integration Pros Power automate interface makes the learning curve not as steep as you would think. Most of our team was able to pick it up quickly. Cons We were trying to automate an excel refresh and we’re struggling to get it to work.You would think this is a common task Switched from [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) When I switched jobs and my new company had Microsoft suite Review Source BT Brenton T. Senior Consultant Information Technology and Services Used the software for: 2+ years ### "Power Automate is a great tool to automate your everyday work " June 3, 2025 5.0 Pros You can create flows for everyday work items. It helps automate items in your everyday work, whether that be notifying someone a document has been submitted or ready for another person to edit or for approval on something. Cons It can take a while to learn how to use Microsoft Power Automate. There are a lot of connectors and actions which can be hard to work out which one to use in certain scenarios. Alternatives considered [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Reason for choosing Microsoft Power Automate Cheaper costs for the business and easier integration with Microsoft 365 eco system. Review Source VR Verified Reviewer Support Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Overall great product streamlining data collection" April 24, 2026 4.0 I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear. Some connectors can be unreliable, and more complex automations have a learning curve Pros I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows. The integration with Formstack is especially helpful for automating actions based on form submissions, saving time and reducing manual work. It also supports better task management by automatically creating and tracking tasks, helping keep work organized and on schedule. Cons Some users find Power Automate can be difficult to troubleshoot when flows fail, as error messages aren’t always clear. Others mention limitations with complex logic, connector reliability, or performance issues with larger workflows. Licensing and premium connectors are also a common concern, as costs can add up. While powerful, it often has a learning curve for more advanced automations and task management scenarios. Review Source peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager Information Technology and Services Used the software for: 1-2 years ### "Power For Automation Is MS Power Automate" December 20, 2024 5.0 It is a delight to see it in action. I love using it for monitoring activities on my service catalog platform on Sharepoint. Pros I like the fact that you can run test for any of the template you choose to use. The pre-configured action steps makes it usage easier. And I also like the fact that when the account that runs your automate is expiring you are notified and even notified to activate when it deactivates Cons It is not easy to integrate with processes outside microsoft tools. Review Source VR Verified Reviewer Global Solution Director Accounting Used the software for: 2+ years ### "Automate the tasks you hate with Power Automate" May 11, 2025 5.0 Absolutely amazed by the product, its functionality and connectors available, ever since the early stages (Flow). Pros Fantastic functionality, allowing to automate a great deal of tasks. Rich set of connectors, constantly being updated. Cons Some areas, such as Odata filters, are not easy to master and require substantial research + trial and error. Review Source Babatunde O. SEO Marketer Marketing and Advertising Used the software for: 6-12 months ### "Streamlines everything for us" April 25, 2025 5.0 Very great for cloud workflow set up with streamlined processes that makes approval and implementation easy. Pros Low code, office suite, templates, catalog, flows editor are some of the pro features that makes me love this app Cons Sometimes the connectors and workflow duplication can be tedious to handle. And it is sometimes difficult to learn how this app works. Review Source TH Tori H. SYS ADMIN Computer & Network Security Used the software for: 1-2 years ### "POWER Automate for the win!" November 26, 2024 5.0 I was tasked with implementing it for our environment, and I have not regretted it. I could have chosen any product, and I went with this. Pros I like being able to test our systems on a timed schedule for proper use and functionality every day. Cons There are some updates that can break the entire flow, but that is Review Source SW Sam W. Helpdesk Manager Financial Services Used the software for: 6-12 months ### "Effective Office365 automations" December 13, 2024 5.0 Pros Drag and drop mapping features make creating workflows very easy, solid Cons Can be somewhat difficult to configure certain actions due to the level of knowledge needed Review Source CM Carly M. Retail operations Retail Used the software for: 6-12 months ### "Useful and efficient " October 9, 2024 5.0 Very good, saves times and helps me be more accurate Pros Easy to use and saves time, great for communicating Cons Nothing this is a very practical helpful software Review Source KO Kane O. Account Manager Retail Used the software for: 6-12 months ### "Very user friendly and powerful automation software" October 9, 2024 5.0 Amazing. Automate almost any task with this built-in software. The free version can accomplish a lot Pros So powerful with a very user friendly interface Cons Big learning curve because of all the tools & features. Review Source RJP Ralph Jefferson P. Application Developer Information Technology and Services Used the software for: 6-12 months ### "Using Power Automate - Review" September 12, 2024 5.0 It was very good, I highly recommend using Power Automate especially if there is a repetitive task in your Team. Pros It is very user-friendly and very helpful in our Team since I made some automation regarding Training Reminder. Cons Sometimes it is not responsive and the Classic Design UI was laggy. Review Source Ryan M. Teacher Primary/Secondary Education Used the software for: 2+ years ### "Power Automate for Secondary School-Wide and Classroom Information " September 16, 2023 5.0 In 2020 when school classes first moved online or students attended on a rotating basis, the rush of posting daily lesson plans while starting video calls and managing on premise students was an unneccesary stressor. I built Flows to automate that process - automatically posting the daily lesson to Teams (as channel posts as we were required, which could not otherwise be scheduled) at the beginning of each class, retrieved from a document I updated the day before. I have since expanded the use to school wide collection and distribution of announcements (Forms > Share Point > Teams, Outlook, HTML, RSS for students, staff, website, and TV displays), scheduling of resources in our Student Services departments, and various other time-saving applications. A rough estimate would be that my automations save me approximately 45 - 60 minutes of work each day. This time can be better spent actually interacting with students, rather than clicking through tedious yet necessary tasks. Pros Power Automate has allowed me to offload some of the tedious and repetitive tasks that would otherwise take me away from my teaching duties and the time available to interact with students. Cons A first attempt at Power Automate can quickly show even a seasoned technically-savvy individual just how much they do not know. Thankfully, there is a well-developed online support community, both from Microsoft and others, that documents and solves many of the common (and not-so-common) issues that users have experienced in their sometimes very-detailed automations. Review Source Prince J. Compliance Specialist Biotechnology Used the software for: 2+ years ### "Microsoft Flow has been reborn!" June 29, 2022 5.0 Pros Power automate allows someone with no coding skills to drag-and-drop different tasks and systems into a workflow to manage a multitude of things - as long as there's some connection to microsoft products. The pricing is good since you can use it for free as long as you already have a microsoft account. Even with the premium features, the price is worth the upgrade and you can have one account for your business to run multiple flows. Cons There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't fixed. One of the major examples is if a file has been opened by a user recently on SharePoint, Power Automate can't seem to move the file because it will say the file is locked. Although that can be expected even within sharepoint, there are times when the file is still unable to be moved on the next day. Review Source EOL Eddy Omar L. Supervisor Financial Services Used the software for: 1-2 years ### "An invaluable automatization tool" October 18, 2023 5.0 My experience with power automate has been excellent, it is a tool that can not miss in my work. Not having a tool like this is a missed optimization opportunity. Pros The ability to automate almost any task and perform actions based on flows or triggers is a tool of high value. The use of power automate has saved me a lot of manual and repetitive work time, as well as reduced my workload. It’s like having a personal assistant who knows what I need Cons Some connectors or functions may be paid in addition to the subscription or power automate license. Reason for choosing Microsoft Power Automate It was included as part of other subscriptions to Microsoft products. Review Source AM Amr M. Instructional Designer. Higher Education Used the software for: 2+ years ### "Practical Business Automation Solution." May 5, 2022 5.0 I usually integrate Microsoft Power Automate with Office 365 and Microsoft Power Apps. It saves time and effort, supports team collaboration on the cloud, increases productivity, and helps my team organize day-to-day work. For instance, It distributes customers' email requests received on Outlook to the corresponding department's mailbox, sends attached files to a shared folder on OneDrive, and instantly notifies team members of the up-to-date status of the requests. Microsoft Power Automate keeps our work organized, aligned, informed, and responsive to customers' needs. Pros Microsoft Power Automate facilitates the workflows all over the company. It has seamless integrations with the commonly used business applications, especially within the Microsoft environment. It's a no-code/low-code solution that allows business users to automate repetitive tasks, organize document flow, manage the data flow, and set up customized notifications to keep everyone informed. Power Automate allows for synchronous and asynchronous dataflow and connects desktop Applications (on-premises) with cloud applications in one productive workflow. Cons Power Automate works well within the Microsoft ecosystem, but it doesn't integrate well with applications outside. Also, the App documentation/troubleshooting is geared toward IT professionals more than business users. Alternatives considered [Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)[AppSheet](https://www.capterra.com/p/149367/AppSheet/)[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Review Source Paweł P. IT Business Analyst Chemicals Used the software for: 2+ years ### "Best light-weight workflow tool on the market. " April 4, 2022 5.0 Microsoft delivered a great solution for business process improvements. Power Automate can connect with hundreds of different applications and the product team constantly adds even more. Secondly, there's so many tutorials and training materials on the Internet offering different levels of knowledge. Pros In my opinion, Power Automate is the best light-weight, no code/low code application available on the market. One can start building workflows without advanced developer knowledge and show great automation enhancements to the business processes. This middleware not only saves hundreds of hours by improving the processes, but it also enhances the business transformation and user experience. Cons It's a fact that Power Automate offers a lot of connectors, however the majority of those can be purchased at additional fee. Review Source Stephen P. Director Information Technology and Services Used the software for: 2+ years ### "How Power Automate can accelerate your organisation" July 15, 2023 5.0 Excellent Pros Power Automate is an easy to use low code tool that allows most users automate mundane business processes. I love that with some more advanced skills you can still use the platform to complete some more complex automation at low cost. Cons Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Free (as part of existing licence) Review Source Rajat J. Sr Automation Engineer Oil & Energy Used the software for: 2+ years ### "Potential Automation Platform" July 20, 2022 3.0 Pros 1\. Easy drag and drop 2. Integration with data connectors 3. Part of the office 365 license Cons 1 AI builder needs to mature 2. UI is too intrusive to be able to code freely 3. Need a better test suite Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.