# Microsoft Power Automate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft Power Automate the right Robotic Process Automation solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews --- Microsoft Power Automate 4.4 (236) [View alternatives](https://www.capterra.com/p/227210/Microsoft-Power-Automate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Microsoft Power Automate Ease of use 4.0 Customer Service 3.8 ## Pros and Cons in Reviews cq connor q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc.“ April 21, 2026 cq connor q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out or touch on solutions outside of 365.“ April 21, 2026 AB Anirudh B Development LeadBanking, 10,001+ employeesUsed the software for: 1-2 years. “From an enterprise standpoint, Power Automate is also cheaper to make automation with than UiPath, while requiring the same type of infrastructure. Since Power Automate is part of Microsoft, its much easier to get security approvals within the bank and use the software.“ June 4, 2026 AB Anirudh B Development LeadBanking, 10,001+ employeesUsed the software for: 1-2 years. “This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete enough cases within the given time.“ June 4, 2026 Sarah J Support SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows.“ April 24, 2026 MS Manish S AI and Automation EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it.“ March 2, 2026 cq connor q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “It can work quite well for approvals and notifications, and simple uncomplicated process automation.“ April 21, 2026 Sarah J Support SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Some connectors can be unreliable, and more complex automations have a learning curve“ April 24, 2026 ## Showing most helpful reviews Showing 1-25 of 236 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric T. Director, Digital Transformation Automotive Used the software for: 2+ years ### "Power Automate: Puts the Power into RPA" December 20, 2025 4.0 The most complex of my processes, is pulling data from PostgreSQL using a PowerQuery in Excel. The data is refreshed, saved to a CSV and then uploaded via Filezilla to an FTP. It is a daily process triggered by Task Scheduler. Pros Power Automate brings the "power" to RPA! I have several daily processes that run reports, pull data and publish to FTP sites. At the heart of this process is Power Automate. I have used various other tools, and Power Automate stands above all of the rest when it comes to flexibility and the ability to customize processes. Cons In the beginning, Power Automate can be daunting because it is so powerful. Once I figured out how PA worked, I have been able to quickly generate, modify and deploy several complex processes. It does take time to learn, but once you have it, you are off and running. Alternatives considered [Tray.io](https://www.capterra.com/p/162651/Tray-io/)[Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate The cost of Zapier was too high. But the real benefit to Power Automate was that I can customize the workflow and create very specific tasks, then use a tool like FileZilla to finish the upload. Cloud-based tools didn't have that kind of flexibility. Review Source cQ connor Q. IT Team Lead Media Production Used the software for: 1-2 years ### "A strong replacement for simple scripting and workflow automation" April 21, 2026 4.0 it's overall a strong choice for orgs that want to build workflow automations without reliance on code and/or already live inside of 365. It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out or touch on solutions outside of 365. For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations. Pros Very good at connecting repetitive business tasks across 365 and other business services. It can work quite well for approvals and notifications, and simple uncomplicated process automation. For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc. Cons The complexity scales upwards quite quickly when you try to build more advanced workflows. As they become more advanced more effort is dedicated to building and troubleshooting, and some scenarios can be limited by things like Connectors or licenses. As this becomes the case it starts to feel like the tradeoff for not needing technical or scripting experience becomes significantly more diminished. Alternatives considered [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Reason for choosing Microsoft Power Automate We allow end users to use power automate where appropriate, and as IT admins we use servicedesk plus with custom powershell scripts to achieve automation functionality where applicable Review Source ZP Zoe P. Employee Mining & Metals Used the software for: 6-12 months ### "It's good for the basics, but is still lacking key features and has lots of "quirks"" June 12, 2025 3.0 Power Automate allows users to get up and running quickly if they have other Microsoft Licenses already in house. THe workflow actions aren't always intuitive or straight forward, and it does take some getting used to. Power Automate as a whole lacks basic features other similar products provide. For instance, there's no "check if file exists in SharePoint" function. Instead, you have to put together roughly 3-5 workflow actions in Power Automate to see if a file exists on SharePoint whereas other products it's as simple as 1 step. Pros What's great about Power Automate is most businesses have it already with their licenses if they already have other Microsoft Cloud offerings. Therefore it can allow you and your business to get some real basic automation up and running quickly. Cons It's not fully mature yet and is missing a lot of key features other similar products/systems, such as Nintex, provide. For instance, if you have a few workflow actions you'd like to skip over (or not run) like sending an email every run, there's no way in Power Automate to disable that workflow action. You have to move it to the end of the workflow (however big it may be), and put a "terminate" action before it. With other products, you can "disable" that particular action and the workflow will skip right over it. Or if you change a variable name, in Power Automate you have to find it in every action and replace the old variable name with the new one. Review Source MD Maximilian D. BPM Construction Used the software for: 1-2 years ### "Simple and Effective Automation for Reporting" April 29, 2026 4.0 Pros It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers. It saves time and ensures reports are sent consistently without manual effort. Cons Sometimes the interface feels a bit unintuitive, and debugging flows can be frustrating when something doesn’t work as expected. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Because it is part of Microsoft, we already had licenses. Review Source rM rizi M. Technical Consultant Computer Software Used the software for: 1-2 years ### "Quick Review on Power Automate" June 9, 2025 4.0 Overall, Power Automate is a powerful tool for streamlining business processes, though it requires careful design for reliability. Pros Power Automate simplifies repetitive tasks with low-code automation, integrates well with Microsoft 365, and boosts productivity. Cons Debugging complex flows can be frustrating, with limited error detail and inconsistent behavior in large workflows. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) for tighter Microsoft 365 integration, better licensing value (especially with Microsoft E5 plans), broader connector ecosystem, and native support for Dataverse and Azure services—offering a more unified and scalable automation platform within the Microsoft ecosystem. Review Source NB Norman B. Senior Consultant Computer Software Used the software for: 1-2 years ### "Excellent Automation tool Integrated Across Microsoft Ecosystem" June 3, 2025 5.0 Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out of the box. Pros I liked the ease of integration of Power Automate across the Microsoft, Azure and Office 365 ecosystem. Cons The limitation of only a month's worth of flow run history isn't ideal, however a SharePoint list can be used to persist and log data to work around this. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Our existing Microsoft licenses already gave us access to Power Automate. Review Source EM Eric M. Advisor and Chief Compliance Officer Financial Services Used the software for: 2+ years ### "Power Automate Review " May 10, 2025 4.0 Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with a power app integration Pros Power automate interface makes the learning curve not as steep as you would think. Most of our team was able to pick it up quickly. Cons We were trying to automate an excel refresh and we’re struggling to get it to work.You would think this is a common task Switched from [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) When I switched jobs and my new company had Microsoft suite Review Source BT Brenton T. Senior Consultant Information Technology and Services Used the software for: 2+ years ### "Power Automate is a great tool to automate your everyday work " June 3, 2025 5.0 Pros You can create flows for everyday work items. It helps automate items in your everyday work, whether that be notifying someone a document has been submitted or ready for another person to edit or for approval on something. Cons It can take a while to learn how to use Microsoft Power Automate. There are a lot of connectors and actions which can be hard to work out which one to use in certain scenarios. Alternatives considered [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Reason for choosing Microsoft Power Automate Cheaper costs for the business and easier integration with Microsoft 365 eco system. Review Source KS Kris S. Senior Program Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Power Automate for the Win" December 6, 2024 4.0 It's been a very positive experience. It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. Also, there are plenty of people who create independent video tutorials to help you accomplish the things you want to do. Pros The breadth of its automation capabilities is quite impressive. You can automate all kinds of tasks and connect it to so many different platforms, like Sharepoint, form builders, excel, email applications, CRMs and so on. Cons There is quite a steep learning curve when you get started with Power Automate. It takes quite a bit of research to figure out how to get it to do the things you want it to do. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Our organization already had a Microsoft 365 subscription, which included Power Automate. Review Source VR Verified Reviewer Support Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Overall great product streamlining data collection" April 24, 2026 4.0 I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear. Some connectors can be unreliable, and more complex automations have a learning curve Pros I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows. The integration with Formstack is especially helpful for automating actions based on form submissions, saving time and reducing manual work. It also supports better task management by automatically creating and tracking tasks, helping keep work organized and on schedule. Cons Some users find Power Automate can be difficult to troubleshoot when flows fail, as error messages aren’t always clear. Others mention limitations with complex logic, connector reliability, or performance issues with larger workflows. Licensing and premium connectors are also a common concern, as costs can add up. While powerful, it often has a learning curve for more advanced automations and task management scenarios. Review Source GK Guy K. Solution Architect Construction Used the software for: 1-2 years ### "Automate workflows - beginner and pro friendly" March 5, 2025 4.0 Pros Automate the boring stuff or get creative and make great use of it. I was able to with the Premium version automate notifications built of Kusto Query Language results creating a programmatic way of achieving these results cutting out the human flaw. It's interface and helpful flow connectors make it easy to make an automation without any coding technical knowledge Cons Copilot assistance is very unhelpful and will often ruin your flow rather than aide or assist you. Alternatives considered [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Reason for choosing Microsoft Power Automate Easier to integrate with Microsoft stack especially Teams and Outlook Review Source SN Shivendra N. Software Developer Information Services Used the software for: 2+ years ### "Great cloud based tools for process Automation " December 16, 2021 5.0 Overall great experience and easy to use. Easy to integrate with other Office 365 products. Pros Power Automate is great cloud based tool for process automation . This tool provides many connector which helps developer to connect to different LOB. It also provides ability to use custom connector to perform complex business logic . Calling Power Automate from Other Office 365 products like PowerApps /SharePoint Online is seemless Cons Definitely there are some room to improve . Some time writing complex formulas on Power Automate editor is inconvenient .Approval process is also having some limitation like approval process cant run more thanks 28 days. For developer some time it is inconvenient to debug in case of error Alternatives considered [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Reason for choosing Microsoft Power Automate Expensive compare to Power Automate , Power Automate is office 365 family product which is better integrated Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Expensive compare to Power Automate Review Source NS Nuno S. Process Improvement and Report Analyst Maritime Used the software for: 1-2 years ### "Use it, it worths" February 17, 2025 4.0 9 out of 10, it works very well, but it's very difficult to learn if you don't have any background on automations and workflows Pros Easy to create workflows without the need of learning no code and easy to integrate with Microsoft office 365 Cons the need for a higher license to integrate with Smartsheet Review Source IM Isabelle M. Business Operations Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Powerful automation tool" October 16, 2025 4.0 Pros What I liked most about Microsoft Power Automate is its powerful capabilities and wide range of integrations. It connects easily with many different tools and platforms, making it possible to automate complex workflows and achieve great results once everything is set up correctly. Cons It could benefit from even more AI functionality. While it’s already smart, enhanced AI features could make the setup process easier and help users build more advanced automations with less manual effort. Review Source XL Xiang L. Director Information Services Used the software for: 1-2 years ### "An efficient and effective tool to streamline Microsoft platforms" December 18, 2024 4.0 We are the Microsoft 365 users, we are glad to get the full access to this wonderful Power Automate tool Pros The Microsoft Power Automate helps us make our system more efficient and effective. Cons Sometimes the flow fails without a reason Review Source BP Brittany P. Manager Restaurants Used the software for: Less than 6 months ### "Help with Sharing tasks" March 24, 2025 5.0 My experience has been well for the most part Pros Microsoft Power Automate allow me to send task to my employees without being in the office Cons I have security concerns when I send the task because the information is sensitive that I send out Review Source CM Carly M. Retail operations Retail Used the software for: 6-12 months ### "Useful and efficient " October 9, 2024 5.0 Very good, saves times and helps me be more accurate Pros Easy to use and saves time, great for communicating Cons Nothing this is a very practical helpful software Review Source AJ Abhijeet J. Lead Consultant Information Technology and Services Used the software for: Less than 6 months ### "Plenty of cool stuff if you're willing to learn" October 9, 2024 4.0 Pros Integration with Microsoft - especially with SharePoint and Office apps Cons The workflows and solutions can get complex pretty fast and making changes is very unintuitive Review Source RP Robert P. Chief Technology Officer Law Practice Used the software for: 2+ years ### "Used for internal ticket system" July 26, 2024 5.0 Pros Able to use power automate to create a help ticket system email based on user input criteria. Cons There is a slight learning curve, but once you get the hang of it its pretty easy. Review Source Alberto R. Project Manager Information Technology and Services Used the software for: 2+ years ### "Very powerful and easy to configure" August 30, 2023 4.0 Instead of doing manual and repetitive tasks, we have created workflows to do the same tasks on schedule and automatically, without human intervention. Using Microsoft Power Automate we have saved many hours monthly. Pros It is easy to configure, people with no technical knowledde can create workflows. Is it powerful, you can create a lot of different kinds of tasks. Cons The tracking and monitoring of the workflow execution can be improved. Review Source VR Verified Reviewer Quality and Digital Assurance Leader Retail Used the software for: 2+ years ### "Sustainable solution and adaptable" November 15, 2022 5.0 Pros The most impactful feature is that Microsoft Power Automate saves time and provides real-time data that can be analysed for effective decision making. Cons Integration with existing business processes was difficult at first. I needed additional training to use this tool effectively Review Source Daryl Edwine M. Method Engineer Oil & Energy Used the software for: 2+ years ### "Automate your workflows with ease with Microsoft Power Automate " March 29, 2023 5.0 Pros One of the most impressive features of Power Automate is its ease of use. With an intuitive, user-friendly interface, you can easily create custom workflows with just a few clicks. You can also use pre-designed templates to create workflows faster and easier.Power Automate is also very flexible and can be used to automate a wide variety of workflows, such as collecting data, sending notifications, creating tasks and more. In addition, it is compatible with many popular applications and services, such as SharePoint, Dynamics 365, OneDrive, Teams and many more. Cons First of all, the user interface of Power Automate may seem a bit complex for new users. While the tool is designed to be easy to use, there can be a learning curve for users who are not familiar with creating automated workflows.In addition, Power Automate is a cloud service, which means that all data processed by the tool is stored on external servers owned by Microsoft. This can raise security and data privacy concerns for companies that handle sensitive data. Users should therefore be aware of this and take the necessary steps to protect their data.Finally, Power Automate is a paid tool and can be costly for small businesses or individual users who do not need extensive use of the tool. Users should therefore consider the costs associated with using the tool before deciding to adopt it. Review Source MN Max N. Engineering support intern Oil & Energy Used the software for: 6-12 months ### "Intern making automations to improve workflow" March 12, 2024 5.0 It was great, I loved making stuff in it. I also tried out the air feature and it worked super well too. Pros It is a great low code environment that perfectly integrates with all other Microsoft products. I think any large business already paying for Microsoft services should consider getting this too. It’s very easy for employees to learn and begin using in their daily work. Cons Sometimes for very niche issues there wasn’t a lot of support on how to fix it. But overall there were not really any cons in my mind as a user. Review Source Jack H. Comms and digital Non-Profit Organization Management Used the software for: 6-12 months ### "Automation is always the answer" September 14, 2023 4.0 Pros Power Automate integrated perfectly with a number of Microsoft Forms that we had set up. It allows us to quickly process data from those forms in an intelligent way, adding data to existing spreadsheets, sending confirmation emails, notifying a Teams channel. If you’re a MS office user then Power Automate is the natural addition to your suite of daily apps. Cons Power Automate has a lot of configuration options which is great - if you have time to work through them to get what you want. It can be time consuming to set up, but once it’s in place, it’s almost always worth that time! Review Source Godfrey Eric M. Systems Expert Pharmaceuticals Used the software for: 6-12 months ### "Go for it, use it, love it!... then forget(Automate)" January 27, 2021 5.0 Overall I am quite happy with the ease of use for this software. I would have loved to use power automate to send emails through my Gmail to avoid using mail mergers. This is a money saving option and since most businesses actually use Microsoft Office, bundling it with Power automate saves even more. Pros The biggest pro of this software is the cost, It will cost about $10 - $15. It is however better to bundle up the power automate license with the Microsoft O365 license to avoid purchasing 2 different licenses. Having MS 365 for business allows you to automate menial/repetitive tasks and takes away the "forgetting" part of the equation when it comes to everyday tasks. This software is very easy to use, can be set up by following a template or from scratch and I recently noticed that it has a new feature that sends you a message in chat in MS teams. It integrates very well with the other MS office apps. Power automate comes with the added advantage that it is customizable in the case where big automation tasks are to be done which simplifies the process. Couple that with the numerous templates provided and you have a very useful tool for automation. Cons The biggest disadvantage is that power automate can only be used within the MS office environment. Would have been great if it could have been usable in the windows environment too. While using this app I also realized that large tasks are hard to automate, tasks that require multiple recipients also fail when it exceeds around 60 users and so I limit mine to about 20 at a time even if it means creating multiple flows. Reason for choosing Microsoft Power Automate The ease of use, cost and the fact that our business was already transitioning to Microsoft office hence PA was a good option. Review Source Similar Products Featured ## Related categories [Data Collection](https://www.capterra.com/data-collection-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.