--- title: "Microsoft Power Automate Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft Power Automate the right Robotic Process Automation solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Microsoft Power Automate 4.4 (239) [View alternatives](https://www.capterra.com/p/227210/Microsoft-Power-Automate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Microsoft Power Automate Ease of use 4.0 Customer Service 3.8 ## Pros and Cons in Reviews cq connor q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc.“ April 21, 2026 cq connor q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out or touch on solutions outside of 365.“ April 21, 2026 Daniel R Director of Franchise OperationsRetail, 501 - 1,000 employeesUsed the software for: More than 2 years. “I liked being able to automate follow-ups, approvals, notifications, and simple workflows instead of relying on manual emails or spreadsheets.“ July 8, 2026 Sarah J Support SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Some connectors can be unreliable, and more complex automations have a learning curve“ April 24, 2026 BB Bonnie B Digital Systems ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We do appreciate how PowerAutomate has enabled some systems that weren't otherwise available because they'd frozen out Zapier from using Sharepoint as a connector, but the UI needs significant work.“ June 14, 2026 Sarah J Support SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear.“ April 24, 2026 Sarah J Support SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows.“ April 24, 2026 AB Anirudh B Development LeadBanking, 10,001+ employeesUsed the software for: 1-2 years. “This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete enough cases within the given time.“ June 4, 2026 ## Showing most helpful reviews Showing 1-25 of 239 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric T. Director, Digital Transformation Automotive Used the software for: 2+ years ### "Power Automate: Puts the Power into RPA" December 20, 2025 4.0 The most complex of my processes, is pulling data from PostgreSQL using a PowerQuery in Excel. The data is refreshed, saved to a CSV and then uploaded via Filezilla to an FTP. It is a daily process triggered by Task Scheduler. Pros Power Automate brings the "power" to RPA! I have several daily processes that run reports, pull data and publish to FTP sites. At the heart of this process is Power Automate. I have used various other tools, and Power Automate stands above all of the rest when it comes to flexibility and the ability to customize processes. Cons In the beginning, Power Automate can be daunting because it is so powerful. Once I figured out how PA worked, I have been able to quickly generate, modify and deploy several complex processes. It does take time to learn, but once you have it, you are off and running. Alternatives considered [Tray.io](https://www.capterra.com/p/162651/Tray-io/)[Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate The cost of Zapier was too high. But the real benefit to Power Automate was that I can customize the workflow and create very specific tasks, then use a tool like FileZilla to finish the upload. Cloud-based tools didn't have that kind of flexibility. Review Source cQ connor Q. IT Team Lead Media Production Used the software for: 1-2 years ### "A strong replacement for simple scripting and workflow automation" April 21, 2026 4.0 it's overall a strong choice for orgs that want to build workflow automations without reliance on code and/or already live inside of 365. It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out or touch on solutions outside of 365. For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations. Pros Very good at connecting repetitive business tasks across 365 and other business services. It can work quite well for approvals and notifications, and simple uncomplicated process automation. For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc. Cons The complexity scales upwards quite quickly when you try to build more advanced workflows. As they become more advanced more effort is dedicated to building and troubleshooting, and some scenarios can be limited by things like Connectors or licenses. As this becomes the case it starts to feel like the tradeoff for not needing technical or scripting experience becomes significantly more diminished. Alternatives considered [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Reason for choosing Microsoft Power Automate We allow end users to use power automate where appropriate, and as IT admins we use servicedesk plus with custom powershell scripts to achieve automation functionality where applicable Review Source BB Bonnie B. Digital Systems Manager Non-Profit Organization Management Used the software for: 2+ years ### "Promising, but Terrible UI" June 14, 2026 3.0 We do appreciate how PowerAutomate has enabled some systems that weren't otherwise available because they'd frozen out Zapier from using Sharepoint as a connector, but the UI needs significant work. Pros Power Automate has enabled us to eliminate some busy work and to build out new systems not previously possible. Cons Power Automate's UI is lacking. What should be a seamless experience like other automater and integrator tools, has added hours and weeks on to project launches because of the difficultly of the backend. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate We still use Zapier for most automations, but again, Microsoft has limited Zapier from working with Sharepoint. Review Source rM rizi M. Technical Consultant Computer Software Used the software for: 1-2 years ### "Quick Review on Power Automate" June 9, 2025 4.0 Overall, Power Automate is a powerful tool for streamlining business processes, though it requires careful design for reliability. Pros Power Automate simplifies repetitive tasks with low-code automation, integrates well with Microsoft 365, and boosts productivity. Cons Debugging complex flows can be frustrating, with limited error detail and inconsistent behavior in large workflows. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) for tighter Microsoft 365 integration, better licensing value (especially with Microsoft E5 plans), broader connector ecosystem, and native support for Dataverse and Azure services—offering a more unified and scalable automation platform within the Microsoft ecosystem. Review Source MD Maximilian D. BPM Construction Used the software for: 1-2 years ### "Simple and Effective Automation for Reporting" April 29, 2026 4.0 Pros It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers. It saves time and ensures reports are sent consistently without manual effort. Cons Sometimes the interface feels a bit unintuitive, and debugging flows can be frustrating when something doesn’t work as expected. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Because it is part of Microsoft, we already had licenses. Review Source NB Norman B. Senior Consultant Computer Software Used the software for: 1-2 years ### "Excellent Automation tool Integrated Across Microsoft Ecosystem" June 3, 2025 5.0 Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out of the box. Pros I liked the ease of integration of Power Automate across the Microsoft, Azure and Office 365 ecosystem. Cons The limitation of only a month's worth of flow run history isn't ideal, however a SharePoint list can be used to persist and log data to work around this. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Our existing Microsoft licenses already gave us access to Power Automate. Review Source EM Eric M. Advisor and Chief Compliance Officer Financial Services Used the software for: 2+ years ### "Power Automate Review " May 10, 2025 4.0 Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with a power app integration Pros Power automate interface makes the learning curve not as steep as you would think. Most of our team was able to pick it up quickly. Cons We were trying to automate an excel refresh and we’re struggling to get it to work.You would think this is a common task Switched from [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) When I switched jobs and my new company had Microsoft suite Review Source BT Brenton T. Senior Consultant Information Technology and Services Used the software for: 2+ years ### "Power Automate is a great tool to automate your everyday work " June 3, 2025 5.0 Pros You can create flows for everyday work items. It helps automate items in your everyday work, whether that be notifying someone a document has been submitted or ready for another person to edit or for approval on something. Cons It can take a while to learn how to use Microsoft Power Automate. There are a lot of connectors and actions which can be hard to work out which one to use in certain scenarios. Alternatives considered [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Reason for choosing Microsoft Power Automate Cheaper costs for the business and easier integration with Microsoft 365 eco system. Review Source VR Verified Reviewer Senior Consultant Technical Specialist Information Technology and Services Used the software for: 2+ years ### "Power Automate is the bomb!" May 9, 2025 5.0 My experience so far with Power Automate has been great, up there with all other workflow applications. Pros I love how easily it integrates with SharePoint, it has all the functionality of most other workflow engines. Cons The limited functionality in 'free' version. Alternatives considered [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Reason for choosing Microsoft Power Automate Microsoft Power Automate I believe is cheaper than Nintex. Also every time Nintex release an update things seem to break. Switched from [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Nintex very expensive and can be quite buggy every time they do an update. Review Source Chinthaka J. Head of Global IT Information Technology and Services Used the software for: 2+ years ### "Automate your daily repetitive tasks with ease" July 7, 2026 5.0 All in all its a great tool for eliminating human effort waste and time doing repetitive tasks. Recon to follow the free tutorials found in web for creating a bit more complex flows. Pros Very handy for creating enterprise-level automations for eliminating repetitive work on daily routines, which are BAU(business as usual) work. Used it lately to build an email tracker for recording emails received into an Outlook inbox folder to be tracked and copied into a checklist SharePoint Excel sheet. Almost any simple process automation can be modelled with Power Automate. Cons Some advanced configurations need more than just the average IT guy to configure and complete. The formulas needs to be understood well for reaping better benefits. Enterprize level automation building will require a well experienced person with the respective industry or domain expertise for developing the flow. Review Source GK Guy K. Solution Architect Construction Used the software for: 1-2 years ### "Automate workflows - beginner and pro friendly" March 5, 2025 4.0 Pros Automate the boring stuff or get creative and make great use of it. I was able to with the Premium version automate notifications built of Kusto Query Language results creating a programmatic way of achieving these results cutting out the human flaw. It's interface and helpful flow connectors make it easy to make an automation without any coding technical knowledge Cons Copilot assistance is very unhelpful and will often ruin your flow rather than aide or assist you. Alternatives considered [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Reason for choosing Microsoft Power Automate Easier to integrate with Microsoft stack especially Teams and Outlook Review Source TK Tina K. Manager Insurance Used the software for: 2+ years ### "Power Automate Review" December 20, 2024 4.0 Ive been very pleased with the product! We use it for RPA and have neen successful in the implementation for processing. It is easy to use and fairly intuitive. Pros It is very easy to learn how to use. I love that it is no code, low code. And it has a lot of capabilities with various processing needs. Cons There are limitations with certain on-site programs. Bugs are hard to identify and resolve. Customer service when troubleshooting is problematic. Alternatives considered [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Reason for choosing Microsoft Power Automate Ease of use and Microsoft suite of products worked with existing 365 platform. Review Source ES Ed S. Service Desk Manager Construction Used the software for: 1-2 years ### "Power Automate Saves Us Thousands of Work Hours" January 10, 2025 5.0 Power Automate saves us hundreds of hours of originally time-consuming work, with an easy interface we can let staff use without our oversight. Pros The interface and AI features allow non-technical staff to easily create a workflow. Cons The sometimes-complicated licensing models for 3rd party modules. Review Source DT Dillon T. Telecom Engineer Real Estate Used the software for: 2+ years ### "Perfect if you're focused on Microsoft products." November 24, 2024 4.0 I automated all reporting for a role that was not going to be backfilled among many other processes. Pros Incredibly useful tool to create cloud based scripting using Microsoft products. Cons Limited use for non Microsoft products, recent push for copilot is convoluted at best and prevents users from wanting to even try to interact with the system at worst. Review Source XL Xiang L. Director Information Services Used the software for: 1-2 years ### "An efficient and effective tool to streamline Microsoft platforms" December 18, 2024 4.0 We are the Microsoft 365 users, we are glad to get the full access to this wonderful Power Automate tool Pros The Microsoft Power Automate helps us make our system more efficient and effective. Cons Sometimes the flow fails without a reason Review Source David R. Innovation director Environmental Services Used the software for: 2+ years ### "Efficient Workflow Automation in the O365 Ecosystem with Power Automate." October 26, 2024 5.0 My experience with Power Automate has been largely positive. It’s a versatile and powerful tool for automating a wide range of tasks within the O365 ecosystem, allowing teams to save time and reduce errors in repetitive processes. While there is a learning curve for more advanced features, the platform’s ability to streamline workflows and enhance productivity makes it a valuable asset for organizations leveraging Microsoft’s ecosystem. Pros What I liked most about Microsoft Power Automate is how seamlessly it integrates with the entire Office 365 ecosystem, making it easy to automate repetitive tasks and workflows across Microsoft applications, from Outlook to SharePoint. The platform offers a vast library of pre-built templates and connectors that simplify automating even complex processes without heavy coding. Additionally, its intuitive, drag-and-drop interface enables users with minimal technical experience to create effective automations quickly, which improves productivity and reduces manual work. Cons One drawback of Power Automate is that more advanced workflows may require knowledge of expressions or PowerShell, which can be a barrier for non-technical users. Additionally, complex flows can sometimes experience latency or encounter errors, especially when triggered by high volumes of data or frequent actions. Managing and troubleshooting these errors can take time, as logs and error messages aren’t always straightforward. Review Source IP ISSAC P. Senior Engineer Automotive Used the software for: 1-2 years ### "A powerful automation Tool" November 13, 2024 4.0 The entire automation is executed in the cloud and is triggered by predefined actions such as edit a cell in spreadsheet or update a sharepoint list and the whole process runs seamlessly in the cloud without requiring any additional IT resources such as CPUS etc .A very cost effective solution Pros The entire workflow can be created ,saved and deployed in the cloud. Supports automation connectors of all major microsoft applications. Cons There is a toggle to switch to new designer for the process designer which isnt very intuitive .I still prefer the old designer .Some improvemnts should be made to the new Designer so that its more interactive to use Review Source Prince J. Compliance Specialist Biotechnology Used the software for: 2+ years ### "Microsoft Flow has been reborn!" June 29, 2022 5.0 Pros Power automate allows someone with no coding skills to drag-and-drop different tasks and systems into a workflow to manage a multitude of things - as long as there's some connection to microsoft products. The pricing is good since you can use it for free as long as you already have a microsoft account. Even with the premium features, the price is worth the upgrade and you can have one account for your business to run multiple flows. Cons There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't fixed. One of the major examples is if a file has been opened by a user recently on SharePoint, Power Automate can't seem to move the file because it will say the file is locked. Although that can be expected even within sharepoint, there are times when the file is still unable to be moved on the next day. Review Source EOL Eddy Omar L. Supervisor Financial Services Used the software for: 1-2 years ### "An invaluable automatization tool" October 18, 2023 5.0 My experience with power automate has been excellent, it is a tool that can not miss in my work. Not having a tool like this is a missed optimization opportunity. Pros The ability to automate almost any task and perform actions based on flows or triggers is a tool of high value. The use of power automate has saved me a lot of manual and repetitive work time, as well as reduced my workload. It’s like having a personal assistant who knows what I need Cons Some connectors or functions may be paid in addition to the subscription or power automate license. Reason for choosing Microsoft Power Automate It was included as part of other subscriptions to Microsoft products. Review Source AM Amr M. Instructional Designer. Higher Education Used the software for: 2+ years ### "Practical Business Automation Solution." May 5, 2022 5.0 I usually integrate Microsoft Power Automate with Office 365 and Microsoft Power Apps. It saves time and effort, supports team collaboration on the cloud, increases productivity, and helps my team organize day-to-day work. For instance, It distributes customers' email requests received on Outlook to the corresponding department's mailbox, sends attached files to a shared folder on OneDrive, and instantly notifies team members of the up-to-date status of the requests. Microsoft Power Automate keeps our work organized, aligned, informed, and responsive to customers' needs. Pros Microsoft Power Automate facilitates the workflows all over the company. It has seamless integrations with the commonly used business applications, especially within the Microsoft environment. It's a no-code/low-code solution that allows business users to automate repetitive tasks, organize document flow, manage the data flow, and set up customized notifications to keep everyone informed. Power Automate allows for synchronous and asynchronous dataflow and connects desktop Applications (on-premises) with cloud applications in one productive workflow. Cons Power Automate works well within the Microsoft ecosystem, but it doesn't integrate well with applications outside. Also, the App documentation/troubleshooting is geared toward IT professionals more than business users. Alternatives considered [Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)[AppSheet](https://www.capterra.com/p/149367/AppSheet/)[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Review Source Paweł P. IT Business Analyst Chemicals Used the software for: 2+ years ### "Best light-weight workflow tool on the market. " April 4, 2022 5.0 Microsoft delivered a great solution for business process improvements. Power Automate can connect with hundreds of different applications and the product team constantly adds even more. Secondly, there's so many tutorials and training materials on the Internet offering different levels of knowledge. Pros In my opinion, Power Automate is the best light-weight, no code/low code application available on the market. One can start building workflows without advanced developer knowledge and show great automation enhancements to the business processes. This middleware not only saves hundreds of hours by improving the processes, but it also enhances the business transformation and user experience. Cons It's a fact that Power Automate offers a lot of connectors, however the majority of those can be purchased at additional fee. Review Source Stephen P. Director Information Technology and Services Used the software for: 2+ years ### "How Power Automate can accelerate your organisation" July 15, 2023 5.0 Excellent Pros Power Automate is an easy to use low code tool that allows most users automate mundane business processes. I love that with some more advanced skills you can still use the platform to complete some more complex automation at low cost. Cons Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Microsoft Power Automate Free (as part of existing licence) Review Source Rajat J. Sr Automation Engineer Oil & Energy Used the software for: 2+ years ### "Potential Automation Platform" July 20, 2022 3.0 Pros 1\. Easy drag and drop 2. Integration with data connectors 3. Part of the office 365 license Cons 1 AI builder needs to mature 2. UI is too intrusive to be able to code freely 3. Need a better test suite Review Source PV Prakadeesh V. Senior Executive Information Technology and Services Used the software for: 2+ years ### "Best of Power Automate" June 18, 2023 5.0 My overall experience with MS Power Automate has been highly positive. Its extensive range of features and integration provides a comprehensive solution for workflow automation. Pros Microsoft Power Automate is a powerful automation tool that simplifies complex tasks and enhances productivity. Its intuitive interface and wide range of connectors enable seamless integration with various apps and services. Cons The interface and drag-and-drop features are slightly difficult to use. But it is an amazing tool for automation. Review Source JA John A. Service Desk Analyst Financial Services Used the software for: Less than 6 months ### "Good, but only if you know how to use it" December 13, 2024 4.0 I use it to power automate forms and documents for ease of use. Pros It's very effective in what it does, and very useful for automating forms Cons Unless you know what you're doing, it can be very complicated Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.