# Page 5 | Microsoft Power Automate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Microsoft Power Automate the right Robotic Process Automation solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews --- Microsoft Power Automate 4.4 (236) [View alternatives](https://www.capterra.com/p/227210/Microsoft-Power-Automate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Page 5 - Reviews of Microsoft Power Automate ## Showing most helpful reviews Showing 101-125 of 236 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PA PriyaDharshan A. Senior Executive Information Technology and Services Used the software for: 2+ years ### "Features of Power Automate " May 27, 2023 5.0 We have created many automation flows like triggering automate mail and sending cards to teams. Pros Using this power automation tool we can create automated workflows between different applications and services. It provides a user-friendly interface for designing and deploying these workflows, enabling businesses to streamline processes and improve productivity. Cons The service lacks sufficient documentation and support, making it challenging to troubleshoot issues and find solutions. Review Source ME Mathew E. Director of Talent Acquisition Media Production Used the software for: 1-2 years ### "Highly recommended! " June 23, 2023 5.0 I love it! I would highly recommend automate if you're looking to make your job easier and reduce administration tasks. Pros The ability to automate tasks has reduced the administration required as part of my role and also my teams roles. Cons Sometimes the ability to create the automation can be tricky if you don't know what you're doing (I was self taught) Review Source WN Whitney N. Instructor Education Management Used the software for: 1-2 years ### "Let's Automate It!" September 21, 2022 5.0 I have learned a lot using Power Automate, and I am only using the the tip of the iceberg for this program. With more training and practice, I am excited to see what this program can do for our office! Pros Anything that is reoccurring or easy to miss in our office is now Automated using Power Automate. Every morning our task list awaits. When a student submits a time off request, we get an email with a link directly to the request. We can convert all our Word Docs into PDFs in seconds! Power Automate makes our team work more efficiently! Cons There is a major learning curve to the program. It is not easy to just jump in and use it. Review Source Victor Ndeti N. Electrical Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Power Automate - Plug and Play!" February 8, 2021 5.0 Overall happy with the software. It has been the first software I used for automation and multi tasking and so far I love it. I am looking forward to more improvements in the future to see what more can be automated. Pros This software is very easy to use and does not require any coding background. The code used is low level and very easy to understand. The software is easy to deploy in the company from the first day and benefits are seen almost immediately. Power automate cuts out a lot of manual effort. The best feature of this software is it's the fact that it integrates smoothly with the rest of Microsoft O365 environment. You can have data capture from Excel, forms and even outlook. Power Automate sends reminders for pending workflows, this has made it easy for key tasks to be completed on time consistently. Cons The main problem experienced so far is how fast a loop can time out when you have long flow chart. Sometimes the software will crash and you will get an alert about the failed loop, this happens even after successful trial runs before publishing the flow. I have to mention that this is not a major problem as it occurs infrequently, most of the time PA just works great. Review Source HH Harshini H. Business Consultant Information Technology and Services Used the software for: 2+ years ### "Power Automate-User Friendly and fantastic" June 14, 2021 5.0 A great automation tool that can do great automation job which can save a lot of time and avoid repetitive activities. The flows also integrates with other microsoft programs. Amazing tool Pros It helps to automate routine activities while saving time and cost. The flows work with external software and applications as well. Easy templates that can be used with user friendly interface. The flow wizard is amazing for those who are unfamiliar. It helps in connecting to data sources from other products other than Microsoft. Cons The third party addon connectivity is bit hard and little complex. The connections tend to break and we have to create the whole flow once again. Better History log can be provided. The flow can be made little less complex for the users who are new and unexperienced. Review Source Jose Manuel C. Enterprise Internal Audit Manager Paper & Forest Products Used the software for: Less than 6 months ### "Power Automate" September 1, 2023 5.0 Pros Easy to use and the preset list of products already available that will make you automation easy to implement. Just need to have the access to the data or systems you need for the automation. Cons The amount of options can make it difficult to decide where to start. Review Source VR Verified Reviewer Exec. Dir. of Marketing & Technology Education Management Used the software for: 1-2 years ### "A great tool that saves time and improves efficiency! " September 12, 2023 5.0 Pros The ability to take mundane tasks and automate them to save time and create efficiencies. Cons The learning curve can be steep but once you get it, it's great! Review Source Muhamed F. RPA Developer Information Technology and Services Used the software for: Less than 6 months ### "Low Code Low Cost Low maintanance RPA tool" January 10, 2023 5.0 Overall experience is good. As it is a new rpa tool it has got less features in process mining , dashboarding etc. But hope that this will get going and get updated in the future. Pros The most thing about this RPA tool is the cheaper rate of licenses when compared with uipath and Automation Anywhere. The annual license renewal cost seems like a small amount. Also power automate comes with Windows OS now so further installation of tool is not needed. Cons The least about this is the speed of execution while developing, There is only option to debug not to run from the studio page, if we need to run then we will have to get back to home and run from there. Alternatives considered [Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Review Source VR Verified Reviewer IT Specialist Oil & Energy Used the software for: 1-2 years ### "A solid automation tool with room for improvement" July 1, 2023 4.0 Microsoft Power Automate is very powerful for large organizations. However, small businesses might find it a little bit complicated. Pros Microsof Power Automate sets itself apart from its competitiors with its abundant array of unique features that are unmatched in the industry. Cons Non-technical people will probably find it a little bit difficult to create the workflow they need. Review Source VP Viveka P. Developer Information Technology and Services Used the software for: 1-2 years ### "Microsoft Power Automate" July 27, 2023 4.0 Pros Power automate desktop has a user-friendly interface with a drag-and-drop feature that supports windows centric automation where it integrates with various Windows applications and services. And also allows users to easily integrate with SharePoint, Excel, and Microsoft 365. It also has the feature of web automation where we can automate different web applications. Each activity has an error handling property where exception handling for developers is made easy. Documentations are easily available to quick start the tool easily for freshers. Cons Framework structure is quite minimal in this tool. Review Source RL RJ L. Director of IT Law Practice Used the software for: 1-2 years ### "Automating is a breeze" December 7, 2016 5.0 We used to have 4 people performing redundant excel and database functionalities for 4 hours daily, but because of Winautomation we were able to reduce this task to 1 person 1 hour daily. Also, the software is great with automating batched DOS based functions like renaming thousands of files in a couple of minutes, up/down file via ftp sights, etc. Pros Easy to learn and use. So much features and a massive array of programming capabilities Cons Before their customer service is great with chat option on their site, they changed that. I sent out a request a week ago and received a response with vague answer. I replied back, no response. I made a new ticket and the response was, we sent you an answer, click here to see our conversation. I responded back 2x, 2 days now no reponse. Review Source Response from Microsoft December 14, 2016 Dear RJ, All your requests from what we see in our database, do have a response sent within the same business day or the next (at the latest), providing you with solutions and instructions. Upon receiving your email about not getting a response from our Support Team, our Support Manager contacted you directly via email, to clarify the situation and give you more details on the tickets that you have opened. There was no response to that email from your end. We are proud of our Support Team and our timely replies, given the large number of our users. There is no chance that a Support ticket will not get a reply in a short period of time, unless there is a misspelling address issue in the way. Should we had your permission we could share the history of your Support tickets as well as the email you have received from one the Head Support Manager. Thank you for the time you took to write this review. SB SIDI B. Director, Operations Financial Services Used the software for: 6-12 months ### "The customer experience has declined significantly both from a product design to customer support..." August 14, 2017 2.0 Automated a couple tasks but I'm struggling with several tasks on my list I cant seem to make progress on. Pros Wide and diverse platform with growing multi-functional capabilities and dynamic product development. Cons Unfortunately, needs to re-think and re-calibrate its business-governance, product development, marketing strategy, Customer Support, and business objectives due to recent decisions to begin charging fees on customers that want to produce their hard work in the .EXE format to run independently on a separate computer for their company or a customer. I don't believe this was the right revenue growth decision, and I believe they are feeling/will feel the pain from business customers migrating to more reliable platforms - I'm already shopping and others I know are as well. What were they thinking by charging a fee on something that the customer already paid for? \*\*\*What's next, fee for every job occurrence LOL?\*\*\*. The Executive that made such bad management decision should go back to the Banking Industry. As a customer, to get more value from the product, I wouldn't mind paying a higher license upgrade fee or a upgraded Support fee, or they could make sizeable revenue from custom projects etc... there are tons of other revenue sources to tap, but charging a fee for .EXE will cause them major customer attrition - users won't upgrade to future versions because they have a new software in place. At the end of the day, users will simply pay for Python certification course and forget the growing WA bill. Review Source VR Verified Reviewer Developper Full-Stack Computer Software Used the software for: Less than 6 months ### "Power Automate : l’automatisation puissante pour booster votre productivité" November 27, 2023 4.0 Pros La force de Power Automate réside dans la simplicité de sa mise en place. En quelques clics, il est possible de connecter entre elles plusieurs applications d’entreprise, de définir une logique métier et de déployer des flux d’approbation ou de notifications. Des modèles pré-paramétrés sont également disponibles pour accélérer le développement. Cons Certes, pour des projets avancés d’automatisation like-human sur des interfaces graphiques, des RPA purs auront plus de fonctionnalités. Mais pour un grand nombre de cas d’usage inter-applications, Power Automate propose le meilleur compromis entre simplicité et puissance. Review Source Yanick T. CEO Manager Food & Beverages Used the software for: 1-2 years ### "Good For Business..." June 13, 2022 4.0 Pros Automated workflows. Streamlined repetitive tasks and actions. Reduce process execution and processing time. Reduce costs related to personnel dedicated to these tasks. Cons Using it requires time and some basic knowledge. Review Source Rob H. CTO Information Technology and Services Used the software for: 2+ years ### "Business Automation made easy!" June 24, 2022 5.0 Not as good as enterprise automation systems but too good to not use in a world where most businesses use elements of Microsoft SaaS Pros Fantastic for rapidly creating business processes involving data capture and follow on actions Cons The no-code capabilities quickly run out of steam when processes start to get difficult Alternatives considered [OutSystems](https://www.capterra.com/p/103451/OutSystems/) Review Source RkM Ranjith kumar M. Software developer Information Technology and Services Used the software for: 1-2 years ### "Best in automate software " May 28, 2023 5.0 It helps to maintain my everyday tasks Pros It save our time and improve workforce productivity Cons It is not suitable for long workflows because it run without warning Review Source JJ Jamal J. Specialist Telecommunications Used the software for: 1-2 years ### "A very effective tool to automate processes" February 19, 2022 5.0 Pros a true life-saver tool to automate alot of manual processes, specially those related to "Approvals" and "Follow-ups". If you have an MS license within your organization then I highly reccomend to use this tool. Setting it up for a novice may take time to learn how to integrate and lnk things up but once done and the learning curve is done with, you'll find that you can automate and set SLA/KPI, Approval and Flow Matrices, Design flows with and without "Response" requirements, Create sub-flows for conditional requirements and much more ...... all in 1 place. added to that, the MS support pages & team can support in case needed for the basic requirements, so you're backed-up by a greatto a certain extend too :-) Cons MS Support team may not always understand how did we create such an extensive automated flow and are astonished to the extent the tool was used to reach the advanced level a flow of ours is at now ... ! Review Source Anthony R. IT Technical Project Manager Computer Hardware Used the software for: 1-2 years ### "A real game changer for Office 365 users" June 10, 2022 5.0 Pros The ability to automate nearly everything in your business processes is the biggest pro for Power Automate. Built in connectors for all of the Microsoft products and many 3rd party software mean that you can connect processes together like never before. There is very little technical knowledge needed to operate and create the flows but the power that the user gets is amazing. Cons I least liked the fact that in order to use some of the connectors, such as MS SQL, you need to purchase a premium license - this is something that should have been provided out of the box. Review Source SR Sandeep R. Quality Analyst Information Technology and Services Used the software for: 2+ years ### "Saves lot of time by automating repetitive daily simple tasks." June 5, 2021 4.0 Power automate saves great deal of time by automating. Its UI is easy to understand and fun to use. Overall its a great and fun experience using this application. Pros It comes from Microsoft hence the customer support is awesome. Its integrated with other office 365 apps and most importantly outlook to send alerts. It is cross-device supported. It is supported several other third party apps such as dropbox, twitte, google drive etc. It has several pre-built automation flows that are useful for everyone so that we dont have to start from scratch. Best thing about this app is it supports flow between multiple apps. It works seamlessly between several apps. Cons Mobile application is not fully optimized and lacks several features. Notifications are sometimes hit and miss. Apart from these two there is nothing dislike about this near perfect application. Review Source MUA Muhammad Umair A. Quality Engineer Automotive Used the software for: 1-2 years ### "Integrated automated data services across different web providers. " September 16, 2023 5.0 It has a pre defined multiple automatons which industries or corporates usually require. However, with the small modifications or customizations new macros or triggers can be generated. It's algorithms are reliable and trustworthy. Pros It can work as a smart employee like collecting weather updates from different sites at different times and sort in form of Microsoft excel or access. Secondly in corporate it's automated emails of data sharing is highly appreciated. Cons It's not for every one. It's deployment needs proper training and education for making proper automation. Review Source VR Verified Reviewer Growth Analytics & Market Insights Specialist Consumer Goods Used the software for: 1-2 years ### "Excellent tool that drives efficiency with low to no coding" March 23, 2022 5.0 Overall, I enjoy using Power Automate and I appreciate having this software as a tool to help drive efficiency. Would definitely recommend! Pros What I like most about Power Automate is that it enables users to automate repetitive processes, thereby driving efficiency within the organization, without needing much technical experience/knowledge in terms of coding. It has a very friendly and easy to use user interface, and it is also able to source data from different sources, making the set-up very easy and seamless. Cons I really cannot think of any cons about the software as Power Automate has been very helpful to me and to my whole organization. However, perhaps one thing to improve could be customer support in that servicing team can be more proactive in helping clients and providing value-adds. Review Source KJ Kondal J. System Engineer Computer Software Used the software for: 6-12 months ### "Solid Automation Tool - Power Automate " May 28, 2023 5.0 Power Automate is a good option for small-medium business logic/processes. It is a good tool for multiple business applications with work reduction. Pros The automation can even be done easily by users who have a clear understanding of Office 365.Configuration and implementations are easy.It consumes very less time to automate the flow rather than any other automation tool.Notifications are very much helpful. Cons Through this, we can only access and automate Microsoft products.It is not suitable for high-level business processes.Not good at customer service. Review Source Cássio N. Estagiário Machinery Used the software for: 6-12 months ### "Automação simples para auxiliar na produtividade." October 14, 2022 5.0 Uso para automação de processos simples como enviar anexos para meu drive ou alocar arquivos enviados de um contato específico do e-mail para facilitar encontrar depois. Pros Automação de processos que apesar de serem simples é chato de fazer e pode melhorar a produtividade. Cons A configuração da automação as vezes não parece tão simples. Reason for choosing Microsoft Power Automate Porque ele é mais simples de usar do que todos os outros e integra perfeitamente na consolidação de arquivos e dados de uma planilha específica ou de um contato específico. Essas são as tarefas que mais necessito no momento. Portanto, o software me atende. Switched from [Wing Python IDE](https://www.capterra.com/p/182470/Wing-Python-IDE/) Pq não tive muito tempo para programar em python para configurar a automação. Review Source David W. Co Founder ' CEO Used the software for: 2+ years ### "I have used WinAutomation to build simple automation to very complex automation functions" January 22, 2018 1.0 I was able to monitor my email system and automatically grab information when particular subjects appeared. I would use this information to fill out a web application automatically. This saved me many hours of manually keying this myself. Pros Easy to use.. the software enables you to automate web applications and fill in forms automatically. I used to grab information from incoming email by looking for a particular subject. I would then take this information and use it to fill out forms on a web app. Awesome. Cons I wanted to upgrade to version 7 professional. However in this new version they charge you money (tokens) for every compiled version of a script that you install on another machine. Each computer that uses your script will cost you per script. Or if you are running multiple scripts on a single machine they have another scenario where you can pay and run unlimited number of compliled scripts on that one computer. Sorry... this is total B.S.!! I refuse to upgrade and I refuse to ever deal with this company again. I am moving my development to another platform. Review Source RC Ravi C. Software Consultant Information Technology and Services Used the software for: 1-2 years ### "Microsoft Power Automate" September 7, 2023 4.0 Pros Microsoft Power Automate is a fantastic platform for automating workflows and streamlining processes. Then it offers a wide range of pre-built connectors and templates, making it easy to integrate with various apps and services. Its user-friendly interface and the ability to create complex automation scenarios with ease. Overall, it seems like a great tool to increase productivity and efficiency in your work processes. Cons Some users have mentioned that the pricing structure can be a bit complex, especially if you need additional premium features or higher usage limits. It's important to carefully review the pricing plans and consider your specific requirements to ensure it aligns with your budget. 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