# Microsoft OneNote Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft OneNote the right Note-Taking solution for you? Explore 1969 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227211/Microsoft-OneNote/reviews --- Microsoft OneNote 4.6 (1969) [View alternatives](https://www.capterra.com/p/227211/Microsoft-OneNote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of Microsoft OneNote Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews SR Samantha R Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “My role is comprised of many parts (finance, HR, office management, etc.) and OneNote allows me to keep track of daily, monthly, and even yearly tasks.“ March 18, 2026 cq connor q it team leadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture.“ April 18, 2026 PM Philip M AdministratorEducation Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I like how it gives you the options to create your own Notebooks to give you a place to store all of your notes and information in different categories.“ December 12, 2025 Swarnima G Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Another issue is that the organization system, while flexible, can become messy if not managed carefully. When there are many notebooks and sections, it can get harder to keep things structured and easy to find.“ May 2, 2026 Eric T Manager, Project Management OfficeTelecommunications, 51 - 200 employeesUsed the software for: More than 2 years. “I am able to generate notes on my desktop and then access those notes on any of my mobile devices.“ December 20, 2025 ML Matthew L TeacherE-Learning, Self-employedUsed the software for: 1-2 years. “Sometimes it can be glitchy when sharing with others but the worst part is if someone else deletes or edits a note or part of one unintentionally.“ April 25, 2026 Viraj G Credit technology internFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “It allowed for quick note-taking in settings that required a quick mind to write a lot of information that included both visual effects and quick organization of notes on page.“ September 30, 2025 BC Brendan C Territory Account ExecutiveInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “I have always been a person who takes notes and minutes for all my meetings, and I’m most cases, I would write the notes in my journal or notebook, only to find that the book gets lost or damaged along with all the notes and minutes.“ November 12, 2025 ## Showing most helpful reviews Showing 1-25 of 1969 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric T. Manager, Project Management Office Telecommunications Used the software for: 2+ years ### "The Most Powerful and Flexible Note Taking Tool on the Market" December 20, 2025 5.0 As a project manager, I have used OneNote for years. I have used a variety of different tools including Keep, Evernote, Confluence, etc. Not one of them compares to OneNote. I am able to generate notes on my desktop and then access those notes on any of my mobile devices. Pros I have been a long-time user of OneNote. It is one of the most powerful and user friendly note taking apps available. Now it has become even more powerful with its integration with Copilot, MS Teams and Loop. OneNote can be connected to MS Teams based meetings and populated with everything captured by the MS Teams Facilitator. IT'S AWESOME! Cons Literally nothing. There is nothing that I dislike about OneNote, especially since it integrates across all of the Microsoft applications, including Dynamics. Switched from [Google Keep](https://www.capterra.com/p/233847/Google-Keep/)[Confluence](https://www.capterra.com/p/136446/Confluence/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) These other tools have their place. Keep is awesome for tracking to-do lists and shopping lists, especially in a shared environment. For note taking, it isn't in the same ballpark. Confluence is fantastic for process documentation at the organizational level. I needed a note taking tool that I could access across devices. Review Source cQ connor Q. it team lead Media Production Used the software for: 1-2 years ### "A flexible solution - strong syncing, flexible noting and 365 integration" April 18, 2026 4.0 it serves as a strong option for flexible, low friction information capture and organisation. it works particularly well for mixed media, collaboration and for environment already embedded in 365/Microsoft. Pros A strong app for free-form notes; allowing mixed-media notes (i.e handwritten input, sketches, images and clips etc). Being part of the 365 ecosystem is supports strong collaboration and integration with other MS tools, and provides easy organising through notebooks; sections; pages; tags and more. Cons It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture. It is perhaps not the best choice for users seeking strong control over xync behaviour or advanced document formatting, and is stronger as a note capture tool rather than a process, document management and presentation platform. Alternatives considered [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)[Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Microsoft OneNote Microsoft have provided too many products with similar functionality so it's ultimately a bit of a gamble between what others recommend and making a choice in that respect- here, planner and Notion came ahead Review Source KW Kate W. Office Manager Sports Used the software for: 1-2 years ### "If you stay on top of it it can be really useful!" April 21, 2026 3.0 I can see how for people that really get to grips with it that it can be a really useful tool for notes and planning. If you use it for everything and keep everything in once place it makes staying organized much easier. Pros It's a good option for keeping everything organized in one place. It’s really easy to jot down notes, add images, and keep things sorted into sections kind of like a Pinterest board. Cons It can feel a bit messy and out of control if you don’t stay organized, and syncing between different devices isn’t always up to date. It also takes a little time to get used to how everything is laid out as I don't think it's always obvious. Review Source nO niamh O. research E-Learning Used the software for: 1-2 years ### "Useful piece of software for students and workers" March 9, 2026 4.0 Overall very helpful software and you get used to the interface with continued use and practice. It is more beneficial to have my notes stored here and add new notes rather than keeping everything in handwritten notebooks. Pros It's a great product and it's like using a digital white board. I can use it for note taking, drawing diagrams and syncing across platforms. I can share notebooks, search for work within them and integrate AI products. Cons Sometimes can be slow to sync across devices and performance can be slow with large files. Sometimes has printing issues Switched from [Goodnotes](https://www.capterra.com/p/233930/GoodNotes/) Goodnotes is more used on ipad but not on computer and for my research it is more important to have an application i can use on computer Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 2+ years ### "Simple and Useful Tool for Organizing Notes and Ideas" May 2, 2026 4.0 Overall experience with Microsoft OneNote has been very positive. It is a simple and practical tool for taking notes, organizing ideas, and keeping everything in one place. It fits well for both personal use and work related tasks, especially when there is a need to quickly capture information. It is easy to use on a daily basis and helps stay organized without much effort. Even though there are a few minor issues like syncing delays or limited formatting options, it still remains a reliable and useful app for managing notes and improving productivity. Pros What I like most about Microsoft OneNote is how easy it is to capture and organize information in one place. It works like a flexible notebook where notes, images, links, and even sketches can all be added without worrying about structure too much, which makes it very practical for daily use. Ease of use is one of its strongest points. Creating and organizing sections and pages feels natural, and it does not take long to get comfortable with the layout. For team collaboration, it is useful because multiple people can work on the same notebook and see updates in real time. This makes it helpful for sharing meeting notes or project ideas without sending files back and forth. In terms of document management, it keeps everything well organized within notebooks and sections, so information is easy to find when needed. It also adds to productivity since it is simple to quickly jot down ideas and keep track of tasks without switching between different tools. Value for money is good, especially since it is included with Microsoft 365 for many users, which makes it accessible without extra cost. Customer support is available through Microsoft resources and help guides, which are usually enough for resolving common issues. Cons What I like least about Microsoft OneNote is that syncing can sometimes be slow or inconsistent, especially when working across multiple devices. It can take a while for updates to show up everywhere, which can be a bit frustrating. Another issue is that the organization system, while flexible, can become messy if not managed carefully. When there are many notebooks and sections, it can get harder to keep things structured and easy to find. There are also some limitations when it comes to formatting compared to more advanced word processing tools. It works well for notes, but not so much for more detailed document work. Overall, it is very useful, but these small issues can affect the experience at times. Review Source TM Tou M. IT Technician Real Estate Used the software for: 2+ years ### "A flexible tool for team collaboration " April 30, 2026 5.0 Overall Microsoft One Note is considered very good for our company usage. Great for team collaboration. The real time collab is great. Works great with our other Microsoft environment. Easy to use for all employes. Pros The top pro I like most about OneNote is the Organization, the notebooks > Sections > Pages structure makes it easy to keep things clean, especially for work projects or personal tracking. Another one is the syncing across multiple devices from PC, phone, and tablet using your Microsoft account. Being able to collaborate with teams is also great making all notes on one notebook a breeze. Cons Formatting gets a bit frustrating sometimes when copying form websites or making list can be a bit messy. Review Source VR Verified Reviewer Data Analyst Medical Devices Used the software for: 6-12 months ### "It's good but not WAY better than others." April 1, 2026 5.0 Overall I have had good experiences with OneNote. I would recommend others use it but other note platforms are similar and work just fine. Pros I use one note a lot. I take a lot of notes during my day to track what I've done and what i need to do. It is easy to use, manage documents, and collaborate. Cons Sometimes the UI gets a little confusing. This only really happened for the first bit I was using it. If you read my other reviews this is a theme so maybe it's just me. Not really many cons besides of this. Review Source VR Verified Reviewer Sales Specialist Computer Software Used the software for: 1-2 years ### "OneNote Helps With Note-Taking, Organization, and Productivity" May 26, 2026 5.0 I use OneNote when it comes to taking quick notes or to remind myself specific tasks I need to get done for the day. The platform is very easy to use so I don't have to take notes with a pen and paper. Pros I like that OneNote helps me stay organized and manage my notes I take on my meeting and call summaries. I like the notepad structure with sections and pages because it makes it easy to keep information organized and accessible. Cons I wish there was a way for OneNote to be more interactive like to be able to set reminders or to notify you of a task you write down. Review Source PC Patrick C. VP Strategy Marketing and Advertising Used the software for: 2+ years ### "The best way to have all your thoughts in one place." May 24, 2026 5.0 I have used it for many years and created many books to capture everything from client overviews to writing ideas. Pros I love the way that OneNote allows you to structure all of your thoughts or the content on any given project or topic. Cons When I first started to use OneNote, it takes a little while to get used to the way a copy block can float on the page and move around. Once you get used to it, you realize how helpful this approach is. Review Source ML Matthew L. Teacher E-Learning Used the software for: 1-2 years ### "Excellent Learning and communication tool" April 25, 2026 5.0 Very useful for communication and lesson planning. A great piece of software for learning materials and collaboration between pupils and teacher. Pros Ability to plan lessons and store them for use and collaboration on here. Also, the ability to share communications with a team. Cons Sometimes it can be glitchy when sharing with others but the worst part is if someone else deletes or edits a note or part of one unintentionally. Review Source MH Michael H. Project Manager Construction Used the software for: 2+ years ### "Powerful Tool OneNote" December 19, 2025 5.0 I have used one note for several years after giving up the paper notebook and it's been great. I think the software is well worth the money and I have not needed customer support due to the fact of it's ease of learning. Pros I find OneNote a great tool for notetaking, organization and collaboration with my team. It is very easy to use but allows everyone to find different tools to make their notes work for them. Cons I would like it to have more tagging features to allow me to search for notes falling in certain subjects that I need to find quickly. Although the search tool is very powerful to use. Review Source VR Verified Reviewer Territory Account Executive Information Technology and Services Used the software for: 1-2 years ### "OneNote Review" November 12, 2025 5.0 My overall experience with OneNote has been great. I have always been a person who takes notes and minutes for all my meetings, and I’m most cases, I would write the notes in my journal or notebook, only to find that the book gets lost or damaged along with all the notes and minutes. Ever since I moved to utilising OneNote, it has been easier for me because I always have my notes and minutes handy whenever I need them and with the customisation functionality, it’s easy to find all the notes and it’s easier to share them with workmates if you need to. I’m very happy with the value I’m getting from OneNote and it’s something I’ll continue to use. Pros OneNote has helped me a lot in taking notes for all my important meetings and learnings. I love the fact that I can customise all the different pages with different sets on Notes and it’s very easy to customise these, easy to separate them and easier to access when I need it. It makes my life easier in finding the minutes to all the meetings I have as a sales person. Things can easily get lost if you’re not documenting them and that’s where OneNote has fit in my day to day life as a sales person Cons There is nothing I do not like about OneNote. It serves the purpose and it’s embers easy to use and cheaper as well. Review Source JH John H. President Non-Profit Organization Management Used the software for: 2+ years ### "OneNote is very helpful for tracking unformatted data" June 23, 2025 5.0 I have been using OneNote for about 15 years. I find it very helpful for keeping track of information on dogs we are considering rescuing. Pros One Note is a free form database. It lets me copy and track information with both text and images. It is very helpful for tracking data which is not in a standard format. Cons Relatively few people use it, so I have to copy information I wish to send to others into another program (usually Word or Outlook). Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) OneNote is easier to use for certain tasks. Review Source AS Aaron S. Owner Design Used the software for: 2+ years ### "Useful Product" June 12, 2025 5.0 Overall I am happy with OneNote. It does what I would expect it to do and has been a cornerstone of my workflow for years. Pros I like the way I can create links inside of OneNote to other pages because it makes for a real seamless experience. Cons I'm not aware of very many customizable features that have been provided or that can be selected to make it more useful to each individual user. Review Source RB Regina B. Owner Events Services Used the software for: 6-12 months ### "Allows for quick productivity " December 3, 2025 5.0 Microsoft's OneNote Is one of my favorite programs to keep track of daily notes, and it allows me to find processes that I saved for quicker productivity. Pros I like that I was able to create various pages and tabs in Microsoft's OneNote making it easy to navigate and find saved notes based on subjects. Cons I don’t have anything negative to say about this program so I can’t think of anything that I like least about Microsoft's OneNote. Review Source PP Prachi P. Manager Management Consulting Used the software for: 2+ years ### "Excellent note taking tools" January 18, 2026 5.0 Excellent tool for maintaining and organising documentation and notes. Useful for personal task management. Useful to share information with others. Pros Excellent tool to maintain documentation and notes. Multiple books with individual pages help keep in organisation. Cons Should be simpler to share notebooks with other members. There should be drawing tools to use for note taking. Review Source VR Verified Reviewer Senior analyst and consultant Logistics and Supply Chain Used the software for: 2+ years ### "Reliable and simple, as it should! " July 13, 2025 4.0 Overall good, reliable and works as should. Not fancy features which are not needed for basic notes writing and storage. Pros Simple to use, possibility to synchronize with one drive, tags and classification, different tabs and sections to keep it tight, no strict layout. Cons Limited features for text and images editing, more to improve in terms of internal search and integration with other tools. Review Source CG Carra-Danielle G. Office Administrator Facilities Services Used the software for: 1-2 years ### "Great for Many notes" October 23, 2025 3.0 This is a very versatile note application. If you keep a lot of notes and desire complex organization this will work great. Pros I love that you are able to organize your notes so well. You can create and color code categories and the notes can be basic or professional with many editing options compared Cons Its like this mysterious Microsoft app. that no one uses or talks about so there was little to show me some tips and tricks. Review Source VR Verified Reviewer Business Development Medical Devices Used the software for: Less than 6 months ### "Excellence is achievable with the right tools. " November 29, 2025 5.0 Excellent value for the money, great customer support. High end way to collaborate better with our team, sharing ideas, pitches, ways to grow and improve. Pros In our world of sales, team collaboration and document management are key ways to achieve success and productivity high. We need more access to this kind of software / app. Cons Other than it being pretty simplistic, it serves the purpose beautifully and there is nothing negative to say! Review Source PW Pixiang W. scientist Biotechnology Used the software for: 1-2 years ### "A Powerful Note-Taking Tool " December 1, 2025 5.0 Pros I can organize notes in notebooks, sections, and pages, making it easy to structure information. It also supports text, images, audio, video, and even handwritten notes with stylus input. Cons Exporting notes to formats like PDF or Word isn’t as smooth as expected. Collaboration exists, but it’s not as fluid as google Docs. Review Source CS Cassidy S. HR Admin Utilities Used the software for: 2+ years ### "Great Time Saver and Productivity tool!!" November 10, 2025 5.0 This product makes your productivity skyrocket! You can note things as the go, or in a meeting and don't have to worry about papers getting damaged or lost in transit. Typing up your notes in the moment also saves time later, because now you don't have to transcribe anything. Pros I love how easy Microsoft OneNote is. I can bring my laptop with me and take notes, then share them with the team as an educational/ training document or even just for myself. No cluttered desks, it is all in one neat place. Cons I have had it lose some of my workbooks/notebooks before. I had to retype the whole thing and try to remember everything from that meeting. That was at least a year or two ago and haven't had any problems since. Review Source LF Leah F. Manager Cosmetics Used the software for: 2+ years ### "Couldn’t live without OneNote" August 2, 2025 5.0 We love OneNote, I use it in my personal life and recommend it to anyone I know in business as it is so useful. Pros At our salon, we use OneNote all day every single day. I’m not sure we could function without it. It’s so easy to collaborate with team members of other shifts, keep track of to-do lists, and easily make tabs for different documents. Cons Sometimes there is an error syncing from multiple devices so the notes will be outdated, but that really doesn’t happen too often. Review Source ADW April D W. Administration Retail Used the software for: 2+ years ### "Another Gem From Microsoft" January 14, 2025 5.0 i personally love microsoft software all together. this works for me because i do all my day to day with One Note. being able to transfer handwritten notes to text format a bonus. i have the free plan and it works for me. just cant do larger projects or task assignments unless you upgrade. i would highly recommend any microsoft product as i have them all!! they work well together for both my office computer, my tablet, and my phone. ive had microsoft for years, and always been on free plan and as of now, have had no issue i wasnt able to handle or that the amazing support staff at Microsoft couldnt help me with and ive noticed they dont show prejudice toward those with free vs paid plans. they seem to treat everyone the same. big bonus for me as a business owner, ive learned you cant show partiality and have to be equally grateful for business from everyone. Pros very easy layout easy to use and easy to set up an account works well with other apps and integrates seamlessly with microsoft all together for me. it is also free!! Cons limited amount of features for free plan, not suitable for larger projects, and have to purchase packages to add storage and extra features. Review Source VR Verified Reviewer Owner Education Management Used the software for: 1-2 years ### "Old but still good for notes" December 6, 2025 5.0 Pros I am a little bit old-fashioned so I still use OneNote for my notes and little reminders for a smooth workflow. Cons Unfortunately, it is not available anymore, and I can only use it because I already have it on my device. Review Source EE Emma E. Development Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Great & easy to use" February 21, 2025 3.0 It's great! I use OneNote at a very basic level and it provides all that I need it to. It makes it really easy to collaborate with a team of varying tech-skills. Pros I like using OneNote for meetings with my team. It's great to have a document we can all add agenda items and add information to. Cons I don't love the live-time editing within OneNote. When multiple people are within the document, it is difficult to add changes with one another. It isn't impossible, but it isn't as smooth as other products. Review Source Similar Products Featured ## Related categories [Note-Taking](https://www.capterra.com/note-taking-software/)[Task Management](https://www.capterra.com/task-management-software/)[Document Management](https://www.capterra.com/document-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.