# Microsoft OneNote Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Microsoft OneNote the right Note-Taking solution for you? Explore 1960 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227211/Microsoft-OneNote/reviews

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Microsoft OneNote

4.6 (1960)

[View alternatives](https://www.capterra.com/p/227211/Microsoft-OneNote/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Reviews of Microsoft OneNote

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

SR

Samantha R

Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: More than 2 years.

“My role is comprised of many parts (finance, HR, office management, etc.) and OneNote allows me to keep track of daily, monthly, and even yearly tasks.“

March 18, 2026

BC

Brendan C

Territory Account ExecutiveInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“I have always been a person who takes notes and minutes for all my meetings, and I’m most cases, I would write the notes in my journal or notebook, only to find that the book gets lost or damaged along with all the notes and minutes.“

November 12, 2025

BC

Brendan C

Territory Account ExecutiveInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Ever since I moved to utilising OneNote, it has been easier for me because I always have my notes and minutes handy whenever I need them and with the customisation functionality, it’s easy to find all the notes and it’s easier to share them with workmates if you need to.“

November 12, 2025

TW

Therrin W

TutorEducation Management, Self-employedUsed the software for: 1-2 years.

“Interface can feel cluttered at times, and syncing occasionally lags when switching between devices.“

March 6, 2026

PM

Philip M

AdministratorEducation Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“I like how it gives you the options to create your own Notebooks to give you a place to store all of your notes and information in different categories.“

December 12, 2025

AO

Alanna O

Systems Analyst TraineeInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The only negative I have with OneNote is that it doesn't offer easy ways to export notes to a different format such as PDF in bulk.“

May 28, 2025

Eric T

Manager, Project Management OfficeTelecommunications, 51 - 200 employeesUsed the software for: More than 2 years.

“I am able to generate notes on my desktop and then access those notes on any of my mobile devices.“

December 20, 2025

HJ

Hailey J

Data ScientistComputer Software, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“The "notebook" feature to use multiple notebooks has never worked well for me - I only use one notebook at all times but id like to switch if i could“

May 27, 2025

## Showing most helpful reviews

Showing 1-25 of 1960 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Victoria H.  
HR Director  
Insurance  
Used the software for: 2+ years

### "Good tool to use "

March 10, 2026

5.0

My overall experience has been good and I am happy to use this product regularly. I’m glad it was created.

Pros

It’s easy to use. I’ve not had any problems with Microsoft OneNote and I’ve used it in the work capacity for a few years.

Cons

I can’t say there is a lot that I dislike about it. I think only once I could not locate my file, but I was able to eventually with the support of IT.

Review Source

nO

niamh O.  
research  
E-Learning  
Used the software for: 1-2 years

### "Useful piece of software for students and workers"

March 9, 2026

4.0

Overall very helpful software and you get used to the interface with continued use and practice. It is more beneficial to have my notes stored here and add new notes rather than keeping everything in handwritten notebooks.

Pros

It's a great product and it's like using a digital white board. I can use it for note taking, drawing diagrams and syncing across platforms. I can share notebooks, search for work within them and integrate AI products.

Cons

Sometimes can be slow to sync across devices and performance can be slow with large files. Sometimes has printing issues

Switched from

[Goodnotes](https://www.capterra.com/p/233930/GoodNotes/)

Goodnotes is more used on ipad but not on computer and for my research it is more important to have an application i can use on computer

Review Source

MG

Mike G.  
Member of Technical Staff  
Computer Hardware  
Used the software for: 2+ years

### "Convenient note taking software."

September 11, 2025

3.0

Overall I use OneNote a lot given that it comes pre-installed with the office suite and has nice integration with OneDrive. However, it is not suited to use OneNote for software documentation.

Pros

Microsoft OneNote integrates well with the rest of the Office 365 Suite so it is a good value for money. OneNote has good platform compatibility and is easy to share among the team. You can add attachment and photos to each note you type up and OneNote has great tablet support. I also like how file organization is managed within OneNote.

Cons

It is sometimes hard or downright impossible to export to a format that will retain all the information. Pdf export sometimes have areas cropped off. It is very hard to use Microsoft's equation editor and unfortunately there is no Markdown / LaTeX support.

Review Source

VR

Verified Reviewer  
Engineer  
Accounting  
Used the software for: 1-2 years

### "My Experience with Microsoft OneNote"

December 29, 2025

5.0

Overall, my experience with Microsoft OneNote was good because it helped me keep my notes well organized, access them on different devices, and work more efficiently.

Pros

I liked that Microsoft OneNote is easy to use and very helpful for organizing notes, ideas, and documents in one place, which makes studying and working easier every day.

Cons

I liked least that Microsoft OneNote can sometimes be slow to sync and the interface may feel confusing, especially when using it for the first time.

Review Source

SR

Samantha R.  
Office Finance Manager  
Insurance  
Used the software for: 2+ years

### "OneNote in the Workplace"

March 18, 2026

5.0

OneNote allows me to remain organized while performing a role with many responsibilities and moving parts. Any important information is in one place and is organized by books and tabs for easy retrieval. The benefits to this program may be very personal based on understanding of how it is designed to function.

Pros

The use of OneNote is one of the main reasons I am able to remain organized and on task during the work day. My role is comprised of many parts (finance, HR, office management, etc.) and OneNote allows me to keep track of daily, monthly, and even yearly tasks. Furthermore, the ability to document How To's in one place but still separate from all of that is essential. OneNote is as important to me as almost any other application on Microsoft Office.

Cons

While I personally find OneNote easy to use and helpful, many employees find it difficult to understand. Many do not see the value in it which I believe is because it is under advertised and explained.

Review Source

VR

Verified Reviewer  
Data Analyst  
Medical Devices  
Used the software for: 6-12 months

### "It's good but not WAY better than others."

April 1, 2026

5.0

Overall I have had good experiences with OneNote. I would recommend others use it but other note platforms are similar and work just fine.

Pros

I use one note a lot. I take a lot of notes during my day to track what I've done and what i need to do. It is easy to use, manage documents, and collaborate.

Cons

Sometimes the UI gets a little confusing. This only really happened for the first bit I was using it. If you read my other reviews this is a theme so maybe it's just me. Not really many cons besides of this.

Review Source

MB

Mayted B.  
Miracle biller , and collector  
Hospital & Health Care  
Used the software for: 2+ years

### "Great software "

March 27, 2026

5.0

Over experience is amazing easy to use easy to organize easy to make new tabs. New files great software overall.

Pros

Microsoft OneNote is my go to! Every job I have had has one note and I continue to use it easy to manage, great way to organize your note

Cons

What I like least about one is that I personally been having a hard time sharing my notes with colleagues

Review Source

SA

Samer A.  
Open source contributor  
Computer Software  
Used the software for: 2+ years

### "It is great but not easy to transfer"

March 11, 2026

4.0

It is nice, and recently I have not used it a lot, but when I used to, I had a great experience and high productivity.

Pros

I like its structure, by providing clear and various separations for the information, including notebooks, sections, and pages. It has a great value for money in the free subscription, and and enable high productivity and team collaboration, through an easy and seamless process of notetaking and text editing.

Cons

It has its own file format for saving the documents, which makes it difficult to adapt when the software is not available, which might cause data loss.

Review Source

BN

Bre N.  
Service Coordinator  
Construction  
Used the software for: 1-2 years

### "Overall it’s useful to have"

February 26, 2026

4.0

Pros

I like that I can copy and paste things to make my work day easier. We have a set prompt we like to use when emailing our customers so I just copy and paste when I need too.

Cons

It doesn’t let you print your notes. I wanted to print them and put them in my desk. Im a very organized individual so this is a major conflict for me.

Review Source

Ginger S.  
Program Administrator TA  
Higher Education  
Used the software for: 2+ years

### "Easy Notes and Organization!"

March 19, 2026

5.0

Pros

OneNote is an amazing, flexible, well-integrated way to track anything from meeting notes to business concepts to schoolwork.

Cons

OneNote has really grown up over the years and is much more user friendly than it used to be. The main drawback is that its compatibility is limited to MS365, but it really does a great job in that context!

Review Source

MH

Michael H.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Powerful Tool OneNote"

December 19, 2025

5.0

I have used one note for several years after giving up the paper notebook and it's been great. I think the software is well worth the money and I have not needed customer support due to the fact of it's ease of learning.

Pros

I find OneNote a great tool for notetaking, organization and collaboration with my team. It is very easy to use but allows everyone to find different tools to make their notes work for them.

Cons

I would like it to have more tagging features to allow me to search for notes falling in certain subjects that I need to find quickly. Although the search tool is very powerful to use.

Review Source

VR

Verified Reviewer  
Accountant  
Textiles  
Used the software for: 2+ years

### "OneNote holds the key to quite literally all of my notes"

August 13, 2025

5.0

I've used OneNote during all of my university courses, and at each of my jobs since. It keeps me organized, and I love that all of my notes are safely in one place, forever.

Pros

OneNote is like having a note book organized into 143897432 tabs, unlimited pages and the most detailed table of contents. It can be used for quick literally anything: class notes, group projects, to do lists.

Cons

It's honesly tough to come up with this. Sometimes when I can't get the text boxes to allign perfectly I get frustrated, but that's not even worth half of a star.

Review Source

Dominica E.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great product to keep notes, etc in one place. Replaces the use of old fashioned sticky notes."

November 4, 2025

5.0

Wonderful. Game changer especially when I was a Network Administrator. I swore by this program and also recommended it to co-workers.

Pros

I can save as much information as I like in one software program. Notes, important information. It is my go to software.

Cons

Sometimes having too many tabs is overwhelming. Wish I could group some by importance or relevance. Highlight the tabs I use daily.

Review Source

VR

Verified Reviewer  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great tool but not my go-to after using it."

January 2, 2026

4.0

Very solid choice for freeform note-taking especially if you're already using other Microsoft tools. it didn’t completely replace other tools in my stack but it's definitely a nice add-on.

Pros

OneNote is incredibly flexible for capturing your thoughts, meeting notes or ideas in whatever format makes sense.Its notebook/section/page structure feels intuitive once you lock in your organization style. Also the integration with Microsoft 365 makes it handy if you already live inside that ecosystem

Cons

It's versatile but it can feel a bit loose if you prefer more structured or linear note systems. It’s easy to end up with scattered pages if you aren't disciplined enough with your organization.

Review Source

PH

Patricia H.  
Program Director  
Education Management  
Used the software for: 2+ years

### "A reliable place to arrange academic programs and coordination of teams."

December 28, 2025

5.0

I use OneNote to keep all the planning notes, meeting notes, and records of the ongoing programs in one place. It is easy to integrate into my everyday work process and make information available without making the processes too complicated.

Pros

I also like that it is easy to arrange the voluminous amounts of notes and at the same time maintain a flexible cooperation with my team.

Cons

The delay of sync takes place sometimes, when many contributors make changes on large parts concurrently.

Review Source

PP

Prachi P.  
Manager  
Management Consulting  
Used the software for: 2+ years

### "Excellent note taking tools"

January 18, 2026

5.0

Excellent tool for maintaining and organising documentation and notes. Useful for personal task management. Useful to share information with others.

Pros

Excellent tool to maintain documentation and notes. Multiple books with individual pages help keep in organisation.

Cons

Should be simpler to share notebooks with other members. There should be drawing tools to use for note taking.

Review Source

VR

Verified Reviewer  
Customer Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Microsoft OneNote is the only application I use for taking and organization my notes!"

December 3, 2025

5.0

Overall, I’ve had an amazing experience with OneNote and I utilize it on a daily basis - I keep it open on my meetings and to collect my thoughts.

Pros

OneNote is my favorite note taking application. I love the customization options and the ability to organize all of my information.

Cons

Nothing - onenote provides everything that I need to keep my notes updated and organized while allowing me to customize!

Review Source

VR

Verified Reviewer  
Credit technology intern  
Financial Services  
Used the software for: 1-2 years

### "One note-Never Miss a Meeting Point Again"

September 30, 2025

4.0

One note allows for a person to be able to retain so much information from meetings and important sessions. With increased user functionality with AI notes are much easier to transcribe.

Pros

It allowed for quick note-taking in settings that required a quick mind to write a lot of information that included both visual effects and quick organization of notes on page.

Cons

Many times the Web based application version would crash or simply be too slow to keep up with the notes that needed to be taken in real-world meeting setting.

Review Source

AM

Alejandro M.  
Chief  
Security and Investigations  
Used the software for: 2+ years

### "Very usefull for organizing information"

November 26, 2025

5.0

Pros

Very good tool for keeping information updated and always on display. Also very good as a calendar for having your tasks organizaed

Cons

Sometime is tricky to export information and re-import on another computer when you are wrking off line

Review Source

EJ

Emily J.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Microsoft product"

June 6, 2025

5.0

I love this product. I use it to take all of my work notes and the ability to search and create folders for each product is pivotal.

Pros

OneNote is my favorite application of the Microsoft suite. The ability to organize freely, enter dark mode, and search your notes is a complete game changer.

Cons

I really do not think there is a Con to this product. The only one might be the limitation Cloud saves when off wifi, but this is a limitation that is not really apparent since a local version is also saved.

Review Source

VR

Verified Reviewer  
Aquatics Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great for collaborating with others!"

January 12, 2026

5.0

Pros

I like how easy OneNote is to use for all of our directors here at the YMCA. It's great for team collaborations or even single meetings.

Cons

I think the only thing to note is the format when you are about to print the document when using it through Outlook. It's better using it just separately on its own, I would say.

Review Source

VR

Verified Reviewer  
Director  
Education Management  
Used the software for: 2+ years

### "I can't live without it!"

June 1, 2025

5.0

Pros

I love that you can click and type anywhere without worrying about formatting. I also like dragging files into my notebooks for reference. And the ability to use it as a whiteboard is very handy.

Cons

I occasionally have syncing issues to my phone, but other than that, I've had only positive experiences with OneNote.

Review Source

EE

Emma E.  
Development Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great & easy to use"

February 21, 2025

3.0

It's great! I use OneNote at a very basic level and it provides all that I need it to. It makes it really easy to collaborate with a team of varying tech-skills.

Pros

I like using OneNote for meetings with my team. It's great to have a document we can all add agenda items and add information to.

Cons

I don't love the live-time editing within OneNote. When multiple people are within the document, it is difficult to add changes with one another. It isn't impossible, but it isn't as smooth as other products.

Review Source

HD

Harry D.  
Paid Media Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "OneNote for teams"

December 5, 2025

5.0

Overall very good! It helps with sharing notes and meeting agendas across teams and makes for the best space to collaborate

Pros

Microsoft Onenote is used a lot across the agency for collaborating and planning. Really improves our productivity!

Cons

Sometimes it can be a little bit slower to update when it's been integrated with teams. but mostly is okay!

Review Source

MC

Mandi C.  
School Technology Specialist  
Primary/Secondary Education  
Used the software for: 2+ years

### "OneNote is #1"

May 12, 2025

5.0

OneNote is a great place to store and easily access material. I like how easy it is to share Notebooks with other people so we can collaborate on them. I love being able to scan a document and have it automatically adjust it to look professional.

Pros

I like that I can easily share Notebooks with co-workers. This helps us to keep resources updated and easily accessible for everyone.

Cons

Sometimes my Notebooks won't sync and they will continually say I don't have permissions to access Notebooks, when they are Notebooks I have created.

Review Source

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