--- title: "Microsoft OneNote Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft OneNote the right Note-Taking solution for you? Explore 1975 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/227211/Microsoft-OneNote/reviews/" page_type: "reviews" language: "en" --- Microsoft OneNote 4.6 (1975) [View alternatives](https://www.capterra.com/p/227211/Microsoft-OneNote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Microsoft OneNote Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews SR Samantha R Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “My role is comprised of many parts (finance, HR, office management, etc.) and OneNote allows me to keep track of daily, monthly, and even yearly tasks.“ March 18, 2026 cq connor q it team leadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture.“ April 18, 2026 Viraj G Credit technology internFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “It allowed for quick note-taking in settings that required a quick mind to write a lot of information that included both visual effects and quick organization of notes on page.“ September 30, 2025 VC Viergela C ABAChild Day Care Services, Self-employedUsed the software for: 6-12 months. “Formatting can sometimes behave inconsistently across different devices, and collaboration features aren’t always as seamless as other Microsoft apps.“ July 13, 2026 KW Kate W Office ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “I can see how for people that really get to grips with it that it can be a really useful tool for notes and planning. If you use it for everything and keep everything in once place it makes staying organized much easier.“ April 21, 2026 Swarnima G Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Another issue is that the organization system, while flexible, can become messy if not managed carefully. When there are many notebooks and sections, it can get harder to keep things structured and easy to find.“ May 2, 2026 BC Brendan C Territory Account ExecutiveInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Ever since I moved to utilising OneNote, it has been easier for me because I always have my notes and minutes handy whenever I need them and with the customisation functionality, it’s easy to find all the notes and it’s easier to share them with workmates if you need to.“ November 12, 2025 ML Matthew L TeacherE-Learning, Self-employedUsed the software for: 1-2 years. “Sometimes it can be glitchy when sharing with others but the worst part is if someone else deletes or edits a note or part of one unintentionally.“ April 25, 2026 ## Showing most helpful reviews Showing 1-25 of 1975 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric T. Manager, Project Management Office Telecommunications Used the software for: 2+ years ### "The Most Powerful and Flexible Note Taking Tool on the Market" December 20, 2025 5.0 As a project manager, I have used OneNote for years. I have used a variety of different tools including Keep, Evernote, Confluence, etc. Not one of them compares to OneNote. I am able to generate notes on my desktop and then access those notes on any of my mobile devices. Pros I have been a long-time user of OneNote. It is one of the most powerful and user friendly note taking apps available. Now it has become even more powerful with its integration with Copilot, MS Teams and Loop. OneNote can be connected to MS Teams based meetings and populated with everything captured by the MS Teams Facilitator. IT'S AWESOME! Cons Literally nothing. There is nothing that I dislike about OneNote, especially since it integrates across all of the Microsoft applications, including Dynamics. Switched from [Google Keep](https://www.capterra.com/p/233847/Google-Keep/)[Confluence](https://www.capterra.com/p/136446/Confluence/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) These other tools have their place. Keep is awesome for tracking to-do lists and shopping lists, especially in a shared environment. For note taking, it isn't in the same ballpark. Confluence is fantastic for process documentation at the organizational level. I needed a note taking tool that I could access across devices. Review Source TJ Tomas J. Senior EUC Specialist Information Technology and Services Used the software for: 2+ years ### "Great for notes" June 1, 2026 5.0 Overall a solid note-taking tool that I use regularly. However, I may gradually transition to Microsoft Loop as it evolves and offers a more modern, integrated experience. Pros Very easy to use with a clean layout. Great for quick note-taking, organizing thoughts, and syncing across devices. Perfect for capturing ideas on the go. Cons Noticeable UX inconsistency between the 2016 version and newer versions, which can be confusing. Some features feel fragmented or missing depending on the platform used. Review Source MG Mike G. Member of Technical Staff Computer Hardware Used the software for: 2+ years ### "Convenient note taking software." September 11, 2025 3.0 Overall I use OneNote a lot given that it comes pre-installed with the office suite and has nice integration with OneDrive. However, it is not suited to use OneNote for software documentation. Pros Microsoft OneNote integrates well with the rest of the Office 365 Suite so it is a good value for money. OneNote has good platform compatibility and is easy to share among the team. You can add attachment and photos to each note you type up and OneNote has great tablet support. I also like how file organization is managed within OneNote. Cons It is sometimes hard or downright impossible to export to a format that will retain all the information. Pdf export sometimes have areas cropped off. It is very hard to use Microsoft's equation editor and unfortunately there is no Markdown / LaTeX support. Review Source cQ connor Q. it team lead Media Production Used the software for: 1-2 years ### "A flexible solution - strong syncing, flexible noting and 365 integration" April 18, 2026 4.0 it serves as a strong option for flexible, low friction information capture and organisation. it works particularly well for mixed media, collaboration and for environment already embedded in 365/Microsoft. Pros A strong app for free-form notes; allowing mixed-media notes (i.e handwritten input, sketches, images and clips etc). Being part of the 365 ecosystem is supports strong collaboration and integration with other MS tools, and provides easy organising through notebooks; sections; pages; tags and more. Cons It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture. It is perhaps not the best choice for users seeking strong control over xync behaviour or advanced document formatting, and is stronger as a note capture tool rather than a process, document management and presentation platform. Alternatives considered [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)[Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Microsoft OneNote Microsoft have provided too many products with similar functionality so it's ultimately a bit of a gamble between what others recommend and making a choice in that respect- here, planner and Notion came ahead Review Source TO Tyra O. People Operations Specialist II Computer Software Used the software for: 2+ years ### "OneNote is One of My Favorite Tools! " June 16, 2026 5.0 Pros I LOVE using OneNote and it has only gotten better overtime. Their UI is fantastic and super easy to use! It helps me stay organized and working at my maximum level of productivity. It's super easy to keep all of my documentation stored and organized neatly within the tool. I use it everyday and love it! Cons There's nothing that I can identify that I truly dislike about OneNote. So far I've had a great experience! From time to time I will enter a new section on the same page and it will not auto-align with the previous section-- really small and picky UI preference. Review Source CW Clyde W. System Adminstrator Food & Beverages Used the software for: 2+ years ### "All-in-One Note Taking Application" June 8, 2026 5.0 I use OneNote constantly throughout the day. It's beneficial while I'm in meetings and also helps me with project planning. Pros Microsoft OneNote is the perfect note taking app. It allows me to take notes while in meetings and also helps me stay organized while being able to separate notes from each other and create several different workbooks for my notes. I also like the ability to share/upload notes via OneDrive. Cons There always seems to be an issue with syncing from my Windows laptop to my iPhone or iPad. The sync issue never seems to resolve itself and causes problems accessing newly created documents. Review Source AM Ali M. Software Manager Information Technology and Services Used the software for: 2+ years ### "OneNote helps me stay organized throughout my day" June 4, 2026 5.0 Pros The search feature of Microsoft OneNote is very good when I need to fine something I wrote months ago. I take notes on my computer and I can check them on my phone or ant other device. I love that OneNote let me organize information as I want, it is very flexible. Cons The interface can sometimes feel cluttered, when managing a lot of notebooks and sections. Sometimes syncing took longer. Review Source SR Sergio R. Coordinatore Infermieristico Individual & Family Services Used the software for: 1-2 years ### "Microsoft OneNote is an Outstanding and Reliable Platform: It Streamlines Our Operations" July 13, 2026 5.0 My overall experience with Microsoft OneNote is super amazing. Microsoft OneNote makes work easier for us. Pros Microsoft OneNote is an effective and accurate team collaboration solution. I am impressed by the amazing document management capabilities of Microsoft OneNote. Cons Microsoft OneNote has super amazing features that streamline our operations. I do not dislike Microsoft OneNote at all. Review Source VC Viergela C. ABA Child Day Care Services Used the software for: 6-12 months ### "Flexible note taking " July 13, 2026 5.0 Microsoft OneNote is a powerful and flexible note-taking application that’s great for students, professionals, and anyone who wants to keep information organized. Its rich features and cross-device syncing make it a valuable productivity tool, though there is a bit of a learning curve for first-time users. Pros What I like most: Microsoft OneNote is an excellent digital notebook for organizing notes, ideas, and projects. It allows you to create notebooks, sections, and pages, making it easy to keep information organized. Cons What I like least: The interface can feel overwhelming for new users, especially when managing multiple notebooks. Formatting can sometimes behave inconsistently across different devices, and collaboration features aren’t always as seamless as other Microsoft apps. Review Source AC Ashley C. Creator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very useful " July 20, 2026 5.0 Overall I had a great experience with this it helped me a lot to stay organized in getting what I needed to get done Pros Overall the customer support and the document management is absolutely fantastic and it is very organized as well for ease of use. Cons There really isn’t all that much of this that is to dislike at all overall it’s really great to use for work or school etc Review Source MH Michael H. Project Manager Construction Used the software for: 2+ years ### "Powerful Tool OneNote" December 19, 2025 5.0 I have used one note for several years after giving up the paper notebook and it's been great. I think the software is well worth the money and I have not needed customer support due to the fact of it's ease of learning. Pros I find OneNote a great tool for notetaking, organization and collaboration with my team. It is very easy to use but allows everyone to find different tools to make their notes work for them. Cons I would like it to have more tagging features to allow me to search for notes falling in certain subjects that I need to find quickly. Although the search tool is very powerful to use. Review Source BP Ben P. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "New filing system!" January 4, 2026 5.0 Once i was able to wrap my head around OneNote and to fully maximize the full functionality of the program, i haven't been able to go back to the days of not using it. There is no need for a filing system anymore as this is the digital version of that. It has allowed me to create a digital filing system of every client i have. I Love how organised it has made me feel. I highly recommend everyone give it a fair go. Pros I love when you use one note that it automatically saves the information you a writing. This feature alone has saved me multiple times. Cons I didnt like how long it took me to get used to one note and how to sort it out, i found it very difficult to begin with and questioning why this is even a necessary tool. Review Source JJ Jeremy J. Electrical Specialist Renewables & Environment Used the software for: 2+ years ### "OneNote: One Note to Rule Them All" July 7, 2025 4.0 This software has given me a lot over the years. I've created instruction notebooks, I've used it to compile tribal knowledge and support new hires, keep meeting notes, and share what I have learned and know with those I work with Pros Versatility - this software provides little constraint on creativity and helps bring your desired visual layout to life. Notebook organization - Having the ability to organize thoughts and tasks using the sidebar and pages features is a powerful yet simplistic way to keep things where you can go back to easily. Hyperlink capabilities - I find these tasteful for managing multipage notebooks as you can utilize it to jump to specific pages that deal with what you're after or redirect you to a resource you found that you want to revisit. Like using the "Heading" styles in Word when generating a table of contents. Microsoft Compatibility - The integration between OneNote and other Microsoft Programs like Word and Excel is definitely not something to scoff at. From converting tables to Excel sheets to OneNotes extensive file compatibility makes it nice and convenient to put and access everything in one place. Sharing Notebooks - This has been game changing as it has generated a lot of credibility for myself and appreciation from my peers to be able to share the knowledge I've generated through the years in an easy to navigate medium. Cons I wish there was a function that allowed you to lock items in place once you get them where you want them. Too often do you get the look of your page where you want it and start adding the meat and potato's to only accidently select a text box or picture and undo the work you did in the initial set up. The table feature would be nice to have some integrated depth like basic cell merging/splitting. I understand that you can convert the table to a spreadsheet, but it's not always the most efficient. I wish they would add the option for one additional subpage. I feel this addition would provide the perfect level for sorting/organizing. Review Source Dominica E. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great product to keep notes, etc in one place. Replaces the use of old fashioned sticky notes." November 4, 2025 5.0 Wonderful. Game changer especially when I was a Network Administrator. I swore by this program and also recommended it to co-workers. Pros I can save as much information as I like in one software program. Notes, important information. It is my go to software. Cons Sometimes having too many tabs is overwhelming. Wish I could group some by importance or relevance. Highlight the tabs I use daily. Review Source PH Patricia H. Program Director Education Management Used the software for: 2+ years ### "A reliable place to arrange academic programs and coordination of teams." December 28, 2025 5.0 I use OneNote to keep all the planning notes, meeting notes, and records of the ongoing programs in one place. It is easy to integrate into my everyday work process and make information available without making the processes too complicated. Pros I also like that it is easy to arrange the voluminous amounts of notes and at the same time maintain a flexible cooperation with my team. Cons The delay of sync takes place sometimes, when many contributors make changes on large parts concurrently. Review Source RB Regina B. Owner Events Services Used the software for: 6-12 months ### "Allows for quick productivity " December 3, 2025 5.0 Microsoft's OneNote Is one of my favorite programs to keep track of daily notes, and it allows me to find processes that I saved for quicker productivity. Pros I like that I was able to create various pages and tabs in Microsoft's OneNote making it easy to navigate and find saved notes based on subjects. Cons I don’t have anything negative to say about this program so I can’t think of anything that I like least about Microsoft's OneNote. Review Source VR Verified Reviewer Customer Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Microsoft OneNote is the only application I use for taking and organization my notes!" December 3, 2025 5.0 Overall, I’ve had an amazing experience with OneNote and I utilize it on a daily basis - I keep it open on my meetings and to collect my thoughts. Pros OneNote is my favorite note taking application. I love the customization options and the ability to organize all of my information. Cons Nothing - onenote provides everything that I need to keep my notes updated and organized while allowing me to customize! Review Source BN Bre N. Service Coordinator Construction Used the software for: 1-2 years ### "Overall it’s useful to have" February 26, 2026 4.0 Pros I like that I can copy and paste things to make my work day easier. We have a set prompt we like to use when emailing our customers so I just copy and paste when I need too. Cons It doesn’t let you print your notes. I wanted to print them and put them in my desk. Im a very organized individual so this is a major conflict for me. Review Source AM Alejandro M. Chief Security and Investigations Used the software for: 2+ years ### "Very usefull for organizing information" November 26, 2025 5.0 Pros Very good tool for keeping information updated and always on display. Also very good as a calendar for having your tasks organizaed Cons Sometime is tricky to export information and re-import on another computer when you are wrking off line Review Source Victoria H. HR Director Insurance Used the software for: 2+ years ### "Good tool to use " March 10, 2026 5.0 My overall experience has been good and I am happy to use this product regularly. I’m glad it was created. Pros It’s easy to use. I’ve not had any problems with Microsoft OneNote and I’ve used it in the work capacity for a few years. Cons I can’t say there is a lot that I dislike about it. I think only once I could not locate my file, but I was able to eventually with the support of IT. Review Source Ginger S. Program Administrator TA Higher Education Used the software for: 2+ years ### "Easy Notes and Organization!" March 19, 2026 5.0 Pros OneNote is an amazing, flexible, well-integrated way to track anything from meeting notes to business concepts to schoolwork. Cons OneNote has really grown up over the years and is much more user friendly than it used to be. The main drawback is that its compatibility is limited to MS365, but it really does a great job in that context! Review Source MH Mark H. Operations Manager Education Management Used the software for: 2+ years ### "Microsoft OneNote effects for Small Education Company" May 4, 2025 3.0 Microsoft OneNote has been solid for our small business for notes during our business meetings and its various features make for options. Pros Microsoft OneNote is does solid note-taking and is does decent consolidation of notes and research. Cons Microsoft OneNote times time to load and runs slowly at times. The running time is not the best. Review Source SS Scott S. Project Manager Human Resources Used the software for: 6-12 months ### "organizing notes and project documentation" January 4, 2026 5.0 Pros It’s easy to organize notes into sections and notebooks. Syncing across devices works well, and sharing notes with team members is straightforward. It integrates smoothly with other Microsoft tools we already use. Cons Formatting options can feel limited at times, and large notebooks may take a bit longer to sync properly. Review Source VR Verified Reviewer Owner Consumer Services Used the software for: 2+ years ### "I love the way one note organizes" May 22, 2025 5.0 I truly like one note I’m using it today. I haven’t really had anything to complain about too bad yet Pros I really like how it keeps things organized, and it doesn’t matter what I am using to access the one note it keeps my data secure and organized, and I like how it pops up reminders of this day of last year and so on Cons When I would have to change like from my phone to a computer sometimes I had a hard time getting into my account Review Source RH Richelle H. Proposal Project Manager Information Technology and Services Used the software for: 2+ years ### "Easily stay organized with Microsoft OneNote!!" June 16, 2025 5.0 I absolutely love it to easily keep track of the most important parts of projects! Like the particulars of who, what, where, when and anything else of importance! I've used it when I worked in Higher Education and now IT and it's amazing!! Pros OneNote is an AMAZING way to keep track of information! I love that you can literally search a person's name, even if you don't remember which project they were on and it'll show you every note that you including their name on! Cons Sometimes it can be easily to overwrite a note, when multiple people have access to the note and that can be tragic in some instances and is not easy to undo. 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