--- title: "Microsoft OneNote Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft OneNote the right Note-Taking solution for you? Explore 1982 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/227211/Microsoft-OneNote/reviews/" page_type: "reviews" language: "en" --- Microsoft OneNote 4.6 (1982) [View alternatives](https://www.capterra.com/p/227211/Microsoft-OneNote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Microsoft OneNote Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews SR Samantha R Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “My role is comprised of many parts (finance, HR, office management, etc.) and OneNote allows me to keep track of daily, monthly, and even yearly tasks.“ March 18, 2026 cq connor q it team leadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture.“ April 18, 2026 Viraj G Credit technology internFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “It allowed for quick note-taking in settings that required a quick mind to write a lot of information that included both visual effects and quick organization of notes on page.“ September 30, 2025 VC Viergela C ABAChild Day Care Services, Self-employedUsed the software for: 6-12 months. “Formatting can sometimes behave inconsistently across different devices, and collaboration features aren’t always as seamless as other Microsoft apps.“ July 13, 2026 KW Kate W Office ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “I can see how for people that really get to grips with it that it can be a really useful tool for notes and planning. If you use it for everything and keep everything in once place it makes staying organized much easier.“ April 21, 2026 Swarnima G Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Another issue is that the organization system, while flexible, can become messy if not managed carefully. When there are many notebooks and sections, it can get harder to keep things structured and easy to find.“ May 2, 2026 BC Brendan C Territory Account ExecutiveInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Ever since I moved to utilising OneNote, it has been easier for me because I always have my notes and minutes handy whenever I need them and with the customisation functionality, it’s easy to find all the notes and it’s easier to share them with workmates if you need to.“ November 12, 2025 ML Matthew L TeacherE-Learning, Self-employedUsed the software for: 1-2 years. “Sometimes it can be glitchy when sharing with others but the worst part is if someone else deletes or edits a note or part of one unintentionally.“ April 25, 2026 ## Showing most helpful reviews Showing 1-25 of 1982 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric T. Manager, Project Management Office Telecommunications Used the software for: 2+ years ### "The Most Powerful and Flexible Note Taking Tool on the Market" December 20, 2025 5.0 As a project manager, I have used OneNote for years. I have used a variety of different tools including Keep, Evernote, Confluence, etc. Not one of them compares to OneNote. I am able to generate notes on my desktop and then access those notes on any of my mobile devices. Pros I have been a long-time user of OneNote. It is one of the most powerful and user friendly note taking apps available. Now it has become even more powerful with its integration with Copilot, MS Teams and Loop. OneNote can be connected to MS Teams based meetings and populated with everything captured by the MS Teams Facilitator. IT'S AWESOME! Cons Literally nothing. There is nothing that I dislike about OneNote, especially since it integrates across all of the Microsoft applications, including Dynamics. Switched from [Google Keep](https://www.capterra.com/p/233847/Google-Keep/)[Confluence](https://www.capterra.com/p/136446/Confluence/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) These other tools have their place. Keep is awesome for tracking to-do lists and shopping lists, especially in a shared environment. For note taking, it isn't in the same ballpark. Confluence is fantastic for process documentation at the organizational level. I needed a note taking tool that I could access across devices. Review Source MB Megan B. Systems Administrator Libraries Used the software for: 2+ years ### "My Favourite Tool for Staying Organised" August 21, 2026 5.0 My overall experience with Microsoft OneNote has been very positive. It is an easy-to-use and reliable tool that has become a valuable part of my day-to-day work, particularly for managing documents, notes and information. It also offers excellent value for money, as it is included within our existing Microsoft bundle, making it a very worthwhile addition without requiring a separate investment. The collaboration features are particularly useful, allowing my team to work on shared pages, contribute information and keep everything in one place. This makes it easier to work together and improves overall productivity. Overall, OneNote is a flexible, user-friendly and practical tool that provides a lot of value as part of the Microsoft suite. Pros Microsoft OneNote is one of the best tools I use for document management, particularly because I have a heavily admin-focused role where keeping information organised and accessible is extremely important. I can draft and develop my work in OneNote without having to worry about losing information, as everything is automatically saved and can be filed and organised exactly how I need it. This makes it much easier to manage large amounts of information and quickly find what I need. The collaboration features are also excellent. My team can share a page and contribute our own information, allowing us to work together in real time without having to constantly send documents back and forth. This makes teamwork much more efficient and helps ensure everyone is working from the same information. Overall, OneNote has a really positive impact on my productivity. Features such as easy organisation, search, automatic saving, page sharing and the ability to add notes, images, links and other information all make it a flexible tool that fits very well into my day-to-day work. Cons The main area I would improve is Microsoft’s customer support. This is more of a general Microsoft issue than something specific to OneNote, as support often directs you to online help pages and guidance rather than providing the opportunity to speak directly with someone who can assist with a specific issue. This can be frustrating when you need more personalised support or are dealing with a problem that is not easily resolved through the available guidance. That said, I have experienced very few issues with OneNote itself and therefore have rarely needed to contact customer support, so this has not significantly affected my overall experience with the software. Switched from [Goodnotes](https://www.capterra.com/p/233930/GoodNotes/) We made the switch because Microsoft OneNote made more sense from a value-for-money perspective, particularly as it is already included within our existing Microsoft bundle. It is also much easier to use and fits naturally into our day-to-day working processes, making it a more practical and cost-effective option for our team. Review Source MG Mike G. Member of Technical Staff Computer Hardware Used the software for: 2+ years ### "Convenient note taking software." September 11, 2025 3.0 Overall I use OneNote a lot given that it comes pre-installed with the office suite and has nice integration with OneDrive. However, it is not suited to use OneNote for software documentation. Pros Microsoft OneNote integrates well with the rest of the Office 365 Suite so it is a good value for money. OneNote has good platform compatibility and is easy to share among the team. You can add attachment and photos to each note you type up and OneNote has great tablet support. I also like how file organization is managed within OneNote. Cons It is sometimes hard or downright impossible to export to a format that will retain all the information. Pdf export sometimes have areas cropped off. It is very hard to use Microsoft's equation editor and unfortunately there is no Markdown / LaTeX support. Review Source EL Eduardo L. Safety Coordinator II Construction Used the software for: 2+ years ### "Take Note of Microsoft OneNote!" August 17, 2026 5.0 My overall experience with Microsoft OneNote has been very positive. It is easy to use, well-organized, and extremely helpful for keeping all my notes in one place. I especially appreciate being able to access my notebooks across different devices and quickly find important information. The ability to add text, images, drawings, links, and checklists makes it suitable for work, school, and personal use. Overall, OneNote has made organizing and managing information much easier, and I would definitely recommend it to anyone looking for a reliable and flexible note-taking app. Pros Microsoft OneNote is an excellent note-taking app that makes organizing information simple and convenient. I love how easy it is to create notebooks, sections, and pages, keeping everything neatly organized in one place. Its syncing feature lets me access my notes across devices, which is especially useful when working or studying on the go. The ability to add text, images, drawings, links, and checklists makes it incredibly versatile. Overall, OneNote is user-friendly, reliable, and packed with helpful features. I highly recommend it to anyone looking for a flexible digital note-taking solution. Cons One downside of Microsoft OneNote is that it can feel overwhelming for new users. With many features, menus, and customization options, it may take some time to learn where everything is and how to organize notes effectively. The interface can also feel cluttered when working with large notebooks containing many sections and pages. While OneNote is powerful and flexible, users who prefer a simple, straightforward note-taking app might find it more complicated than necessary. Review Source KL Kate L. Sales Machinery Used the software for: 1-2 years ### "Everyday use!" July 27, 2026 5.0 Overall, I had a positive experience using Microsoft OneNote. It was a useful tool for organizing notes, keeping information in one place, and accessing content across multiple devices. Although there was a learning curve with some features and formatting, it proved to be an effective application for note-taking, organization, and collaboration. Pros What I liked most about Microsoft OneNote was how easy it was to organize notes in notebooks, sections, and pages. It allowed me to keep all of my information in one place, making it simple to find and update notes. I also liked that it synced across devices, making my notes accessible wherever I needed them. Cons One thing I liked least about Microsoft OneNote was that formatting could sometimes be inconsistent, especially when moving or resizing content. It could also feel cluttered when managing large notebooks, and finding certain features took some time to get used to. Review Source SR Sergio R. Coordinatore Infermieristico Individual & Family Services Used the software for: 1-2 years ### "Microsoft OneNote is an Outstanding and Reliable Platform: It Streamlines Our Operations" July 13, 2026 5.0 My overall experience with Microsoft OneNote is super amazing. Microsoft OneNote makes work easier for us. Pros Microsoft OneNote is an effective and accurate team collaboration solution. I am impressed by the amazing document management capabilities of Microsoft OneNote. Cons Microsoft OneNote has super amazing features that streamline our operations. I do not dislike Microsoft OneNote at all. Review Source VC Viergela C. ABA Child Day Care Services Used the software for: 6-12 months ### "Flexible note taking " July 13, 2026 5.0 Microsoft OneNote is a powerful and flexible note-taking application that’s great for students, professionals, and anyone who wants to keep information organized. Its rich features and cross-device syncing make it a valuable productivity tool, though there is a bit of a learning curve for first-time users. Pros What I like most: Microsoft OneNote is an excellent digital notebook for organizing notes, ideas, and projects. It allows you to create notebooks, sections, and pages, making it easy to keep information organized. Cons What I like least: The interface can feel overwhelming for new users, especially when managing multiple notebooks. Formatting can sometimes behave inconsistently across different devices, and collaboration features aren’t always as seamless as other Microsoft apps. Review Source EW Emily W. HR Manager Automotive Used the software for: 6-12 months ### "Great for Work Tracking" July 10, 2026 4.0 It has been very helpful in record keeping. It allows me to create notebooks with sections and pages, making it easy to keep information organized. The ability to type, handwrite, insert images, and screen clippings makes it a flexible tool. Pros Microsoft OneNote is a versatile digital notebook that works well for organizing notes, meeting minutes, projects, and personal information. Cons Formatting can occasionally shift when syncing between devices and Large notebooks may experience slower performance. Review Source ZS Zachary S. Physical Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use, great for class" July 30, 2026 5.0 Overall it is very useful especially when taking a class or course to keep track of all the important details. My only complaint is the subscription vs. buying outright. Pros I like that you can pick up where you left off easily. I like that you can organize for different classes or tasks that you are doing. It is nice the features like adding pictures or drawings to the notes if needed. Cons Sometimes if the internet goes out I have a hard time getting my notes which is rarely. I wish there were n=more offline options. I also wish that Microsoft was not subscription based. I wish you could buy it once. Review Source AC Ashley C. Creator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very useful " July 20, 2026 5.0 Overall I had a great experience with this it helped me a lot to stay organized in getting what I needed to get done Pros Overall the customer support and the document management is absolutely fantastic and it is very organized as well for ease of use. Cons There really isn’t all that much of this that is to dislike at all overall it’s really great to use for work or school etc Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 2+ years ### "Simple and Useful Tool for Organizing Notes and Ideas" May 2, 2026 4.0 Overall experience with Microsoft OneNote has been very positive. It is a simple and practical tool for taking notes, organizing ideas, and keeping everything in one place. It fits well for both personal use and work related tasks, especially when there is a need to quickly capture information. It is easy to use on a daily basis and helps stay organized without much effort. Even though there are a few minor issues like syncing delays or limited formatting options, it still remains a reliable and useful app for managing notes and improving productivity. Pros What I like most about Microsoft OneNote is how easy it is to capture and organize information in one place. It works like a flexible notebook where notes, images, links, and even sketches can all be added without worrying about structure too much, which makes it very practical for daily use. Ease of use is one of its strongest points. Creating and organizing sections and pages feels natural, and it does not take long to get comfortable with the layout. For team collaboration, it is useful because multiple people can work on the same notebook and see updates in real time. This makes it helpful for sharing meeting notes or project ideas without sending files back and forth. In terms of document management, it keeps everything well organized within notebooks and sections, so information is easy to find when needed. It also adds to productivity since it is simple to quickly jot down ideas and keep track of tasks without switching between different tools. Value for money is good, especially since it is included with Microsoft 365 for many users, which makes it accessible without extra cost. Customer support is available through Microsoft resources and help guides, which are usually enough for resolving common issues. Cons What I like least about Microsoft OneNote is that syncing can sometimes be slow or inconsistent, especially when working across multiple devices. It can take a while for updates to show up everywhere, which can be a bit frustrating. Another issue is that the organization system, while flexible, can become messy if not managed carefully. When there are many notebooks and sections, it can get harder to keep things structured and easy to find. There are also some limitations when it comes to formatting compared to more advanced word processing tools. It works well for notes, but not so much for more detailed document work. Overall, it is very useful, but these small issues can affect the experience at times. Review Source VR Verified Reviewer Engineer Accounting Used the software for: 1-2 years ### "My Experience with Microsoft OneNote" December 29, 2025 5.0 Overall, my experience with Microsoft OneNote was good because it helped me keep my notes well organized, access them on different devices, and work more efficiently. Pros I liked that Microsoft OneNote is easy to use and very helpful for organizing notes, ideas, and documents in one place, which makes studying and working easier every day. Cons I liked least that Microsoft OneNote can sometimes be slow to sync and the interface may feel confusing, especially when using it for the first time. Review Source BP Ben P. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "New filing system!" January 4, 2026 5.0 Once i was able to wrap my head around OneNote and to fully maximize the full functionality of the program, i haven't been able to go back to the days of not using it. There is no need for a filing system anymore as this is the digital version of that. It has allowed me to create a digital filing system of every client i have. I Love how organised it has made me feel. I highly recommend everyone give it a fair go. Pros I love when you use one note that it automatically saves the information you a writing. This feature alone has saved me multiple times. Cons I didnt like how long it took me to get used to one note and how to sort it out, i found it very difficult to begin with and questioning why this is even a necessary tool. Review Source VR Verified Reviewer Data Analyst Medical Devices Used the software for: 6-12 months ### "It's good but not WAY better than others." April 1, 2026 5.0 Overall I have had good experiences with OneNote. I would recommend others use it but other note platforms are similar and work just fine. Pros I use one note a lot. I take a lot of notes during my day to track what I've done and what i need to do. It is easy to use, manage documents, and collaborate. Cons Sometimes the UI gets a little confusing. This only really happened for the first bit I was using it. If you read my other reviews this is a theme so maybe it's just me. Not really many cons besides of this. Review Source VR Verified Reviewer Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Great tool but not my go-to after using it." January 2, 2026 4.0 Very solid choice for freeform note-taking especially if you're already using other Microsoft tools. it didn’t completely replace other tools in my stack but it's definitely a nice add-on. Pros OneNote is incredibly flexible for capturing your thoughts, meeting notes or ideas in whatever format makes sense.Its notebook/section/page structure feels intuitive once you lock in your organization style. Also the integration with Microsoft 365 makes it handy if you already live inside that ecosystem Cons It's versatile but it can feel a bit loose if you prefer more structured or linear note systems. It’s easy to end up with scattered pages if you aren't disciplined enough with your organization. Review Source AS Aaron S. Owner Design Used the software for: 2+ years ### "Useful Product" June 12, 2025 5.0 Overall I am happy with OneNote. It does what I would expect it to do and has been a cornerstone of my workflow for years. Pros I like the way I can create links inside of OneNote to other pages because it makes for a real seamless experience. Cons I'm not aware of very many customizable features that have been provided or that can be selected to make it more useful to each individual user. Review Source NA Nadeem A. Data Analyst Insurance Used the software for: 2+ years ### "A neat way to organise work notes" December 6, 2025 4.0 overall i use this daily as a storage of information and organising my notes as well as key information. there could be room for improvement Pros A great way to categorise my notes and group them. it allows me to have multiple pages within a certain section, and easy to duplicate existing notes. Cons although there is some level of customisation, it would be better if there was more ability to "draw" such as tables and formatting, similar to excel, visio and power point. being able to "hide" sections or merge would be useful also. Review Source VR Verified Reviewer Customer Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Microsoft OneNote is the only application I use for taking and organization my notes!" December 3, 2025 5.0 Overall, I’ve had an amazing experience with OneNote and I utilize it on a daily basis - I keep it open on my meetings and to collect my thoughts. Pros OneNote is my favorite note taking application. I love the customization options and the ability to organize all of my information. Cons Nothing - onenote provides everything that I need to keep my notes updated and organized while allowing me to customize! Review Source VR Verified Reviewer Senior analyst and consultant Logistics and Supply Chain Used the software for: 2+ years ### "Reliable and simple, as it should! " July 13, 2025 4.0 Overall good, reliable and works as should. Not fancy features which are not needed for basic notes writing and storage. Pros Simple to use, possibility to synchronize with one drive, tags and classification, different tabs and sections to keep it tight, no strict layout. Cons Limited features for text and images editing, more to improve in terms of internal search and integration with other tools. Review Source MA Mohamad A. Team Leader Higher Education Used the software for: 2+ years ### "OneNote Yes Onenote and its is free ;)" April 5, 2025 5.0 OneNote is a solid, flexible note-taking tool; its adaptability makes it perfect for a variety of uses. It excels at organizing diverse information; complex data is neatly structured and easily accessible. Although frustrating sync issues pop up occasionally, creating a sense of unpredictability, the app's usefulness makes up for it. Pros I appreciate the freedom of the free-form layout; it encourages out-of-the-box thinking. Perfect for visually mapping ideas and note-taking, making brainstorming sessions more engaging and productive. Microsoft integration is seamless; applications work together effortlessly. Cons Syncing across devices is often glitchy, leading to frustrating delays and incomplete transfers. The interface feels a bit dated. Formatting options are basic and lack the robust features of other programs. Review Source EJ Emily J. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Microsoft product" June 6, 2025 5.0 I love this product. I use it to take all of my work notes and the ability to search and create folders for each product is pivotal. Pros OneNote is my favorite application of the Microsoft suite. The ability to organize freely, enter dark mode, and search your notes is a complete game changer. Cons I really do not think there is a Con to this product. The only one might be the limitation Cloud saves when off wifi, but this is a limitation that is not really apparent since a local version is also saved. Review Source CS Cassidy S. HR Admin Utilities Used the software for: 2+ years ### "Great Time Saver and Productivity tool!!" November 10, 2025 5.0 This product makes your productivity skyrocket! You can note things as the go, or in a meeting and don't have to worry about papers getting damaged or lost in transit. Typing up your notes in the moment also saves time later, because now you don't have to transcribe anything. Pros I love how easy Microsoft OneNote is. I can bring my laptop with me and take notes, then share them with the team as an educational/ training document or even just for myself. No cluttered desks, it is all in one neat place. Cons I have had it lose some of my workbooks/notebooks before. I had to retype the whole thing and try to remember everything from that meeting. That was at least a year or two ago and haven't had any problems since. Review Source SS Scott S. Project Manager Human Resources Used the software for: 6-12 months ### "organizing notes and project documentation" January 4, 2026 5.0 Pros It’s easy to organize notes into sections and notebooks. Syncing across devices works well, and sharing notes with team members is straightforward. It integrates smoothly with other Microsoft tools we already use. Cons Formatting options can feel limited at times, and large notebooks may take a bit longer to sync properly. Review Source VR Verified Reviewer HR Assistant Hospital & Health Care Used the software for: 1-2 years ### "Great for ensuring productivity. " July 21, 2025 5.0 Overall great for keeping track of notes, to-do lists and projects. Helps keep organised at work everyday. Pros Very useful for work to-do lists and to organise your thoughts. Great for ensuring you are on track and not forgetting tasks. Cons It can become cluttered and messy when you have a large number of books and pages on the go at once. Review Source AG Amita G. Learning and Development coordinator Banking Used the software for: 1-2 years ### "Very useful program for note keeping and sharing " December 16, 2025 4.0 I enjoy using one note, it is easy to navigate around and keeps all your notes in one place. It's a secure place to keep confidential information but easy to share with others. Pros It's very easy to use and a good way of collating information and sharing with other within your team. Adds value when training up new members of staff. Cons It would be great if you could customize the information/notebook i.e. add images and have more fun with the formatting. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.