--- title: "Microsoft OneNote Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft OneNote the right Note-Taking solution for you? Explore 1983 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/227211/Microsoft-OneNote/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-09" --- Microsoft OneNote 4.6 (1983) [View alternatives](https://www.capterra.com/p/227211/Microsoft-OneNote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 9th, 2026 # Reviews of Microsoft OneNote Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews SR Samantha R Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “My role is comprised of many parts (finance, HR, office management, etc.) and OneNote allows me to keep track of daily, monthly, and even yearly tasks.“ March 18, 2026 cq connor q it team leadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years. “It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture.“ April 18, 2026 Viraj G Credit technology internFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “It allowed for quick note-taking in settings that required a quick mind to write a lot of information that included both visual effects and quick organization of notes on page.“ September 30, 2025 VC Viergela C ABAChild Day Care Services, Self-employedUsed the software for: 6-12 months. “Formatting can sometimes behave inconsistently across different devices, and collaboration features aren’t always as seamless as other Microsoft apps.“ July 13, 2026 KW Kate W Office ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “I can see how for people that really get to grips with it that it can be a really useful tool for notes and planning. If you use it for everything and keep everything in once place it makes staying organized much easier.“ April 21, 2026 Swarnima G Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Another issue is that the organization system, while flexible, can become messy if not managed carefully. When there are many notebooks and sections, it can get harder to keep things structured and easy to find.“ May 2, 2026 BC Brendan C Territory Account ExecutiveInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Ever since I moved to utilising OneNote, it has been easier for me because I always have my notes and minutes handy whenever I need them and with the customisation functionality, it’s easy to find all the notes and it’s easier to share them with workmates if you need to.“ November 12, 2025 ML Matthew L TeacherE-Learning, Self-employedUsed the software for: 1-2 years. “Sometimes it can be glitchy when sharing with others but the worst part is if someone else deletes or edits a note or part of one unintentionally.“ April 25, 2026 ## Showing most helpful reviews Showing 1-25 of 1983 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Furkan A. Founder Design Used the software for: 1-2 years ### "Powerful for project notes, but takes time to master" September 8, 2026 5.0 Overall, my experience with OneNote has been very positive. I use it more as a project knowledge and note library than just a place for quick notes. It works especially well when a project already uses Microsoft 365 because notes, meetings, files and team collaboration can stay within the same ecosystem. It helps me keep information organized and improves productivity when I am working across several projects. I also think the value for money is good when it is already included as part of Microsoft 365. I rarely need customer support because the application is generally reliable, but I would still like Microsoft to simplify some parts of the interface and organization experience. Pros OneNote is one of my preferred tools when I need a structured place for project notes, meeting records and information that needs to stay accessible over time. Some of the teams I work with specifically prefer Microsoft tools, and OneNote fits very naturally into that workflow. I like being able to separate information into notebooks, sections and pages while still keeping everything searchable. Shared notebooks are also very useful for team collaboration, especially when several people need to contribute notes or keep project information in one place. Cons The main downside for me is that it can become more complicated than a simple note-taking tool needs to be. The notebook, section and page structure is powerful, but larger workspaces can start to feel crowded, and some features or settings are not immediately obvious. There is definitely a learning curve if you want to use OneNote beyond basic notes. I have also experienced occasional syncing delays, although they have not been frequent enough to seriously affect my work. Review Source MB Megan B. Systems Administrator Libraries Used the software for: 2+ years ### "My Favourite Tool for Staying Organised" August 21, 2026 5.0 My overall experience with Microsoft OneNote has been very positive. It is an easy-to-use and reliable tool that has become a valuable part of my day-to-day work, particularly for managing documents, notes and information. It also offers excellent value for money, as it is included within our existing Microsoft bundle, making it a very worthwhile addition without requiring a separate investment. The collaboration features are particularly useful, allowing my team to work on shared pages, contribute information and keep everything in one place. This makes it easier to work together and improves overall productivity. Overall, OneNote is a flexible, user-friendly and practical tool that provides a lot of value as part of the Microsoft suite. Pros Microsoft OneNote is one of the best tools I use for document management, particularly because I have a heavily admin-focused role where keeping information organised and accessible is extremely important. I can draft and develop my work in OneNote without having to worry about losing information, as everything is automatically saved and can be filed and organised exactly how I need it. This makes it much easier to manage large amounts of information and quickly find what I need. The collaboration features are also excellent. My team can share a page and contribute our own information, allowing us to work together in real time without having to constantly send documents back and forth. This makes teamwork much more efficient and helps ensure everyone is working from the same information. Overall, OneNote has a really positive impact on my productivity. Features such as easy organisation, search, automatic saving, page sharing and the ability to add notes, images, links and other information all make it a flexible tool that fits very well into my day-to-day work. Cons The main area I would improve is Microsoft’s customer support. This is more of a general Microsoft issue than something specific to OneNote, as support often directs you to online help pages and guidance rather than providing the opportunity to speak directly with someone who can assist with a specific issue. This can be frustrating when you need more personalised support or are dealing with a problem that is not easily resolved through the available guidance. That said, I have experienced very few issues with OneNote itself and therefore have rarely needed to contact customer support, so this has not significantly affected my overall experience with the software. Switched from [Goodnotes](https://www.capterra.com/p/233930/GoodNotes/) We made the switch because Microsoft OneNote made more sense from a value-for-money perspective, particularly as it is already included within our existing Microsoft bundle. It is also much easier to use and fits naturally into our day-to-day working processes, making it a more practical and cost-effective option for our team. Review Source MG Mike G. Member of Technical Staff Computer Hardware Used the software for: 2+ years ### "Convenient note taking software." September 11, 2025 3.0 Overall I use OneNote a lot given that it comes pre-installed with the office suite and has nice integration with OneDrive. However, it is not suited to use OneNote for software documentation. Pros Microsoft OneNote integrates well with the rest of the Office 365 Suite so it is a good value for money. OneNote has good platform compatibility and is easy to share among the team. You can add attachment and photos to each note you type up and OneNote has great tablet support. I also like how file organization is managed within OneNote. Cons It is sometimes hard or downright impossible to export to a format that will retain all the information. Pdf export sometimes have areas cropped off. It is very hard to use Microsoft's equation editor and unfortunately there is no Markdown / LaTeX support. Review Source cQ connor Q. it team lead Media Production Used the software for: 1-2 years ### "A flexible solution - strong syncing, flexible noting and 365 integration" April 18, 2026 4.0 it serves as a strong option for flexible, low friction information capture and organisation. it works particularly well for mixed media, collaboration and for environment already embedded in 365/Microsoft. Pros A strong app for free-form notes; allowing mixed-media notes (i.e handwritten input, sketches, images and clips etc). Being part of the 365 ecosystem is supports strong collaboration and integration with other MS tools, and provides easy organising through notebooks; sections; pages; tags and more. Cons It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture. It is perhaps not the best choice for users seeking strong control over xync behaviour or advanced document formatting, and is stronger as a note capture tool rather than a process, document management and presentation platform. Alternatives considered [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)[Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Microsoft OneNote Microsoft have provided too many products with similar functionality so it's ultimately a bit of a gamble between what others recommend and making a choice in that respect- here, planner and Notion came ahead Review Source Eric T. Manager, Project Management Office Telecommunications Used the software for: 2+ years ### "The Most Powerful and Flexible Note Taking Tool on the Market" December 20, 2025 5.0 As a project manager, I have used OneNote for years. I have used a variety of different tools including Keep, Evernote, Confluence, etc. Not one of them compares to OneNote. I am able to generate notes on my desktop and then access those notes on any of my mobile devices. Pros I have been a long-time user of OneNote. It is one of the most powerful and user friendly note taking apps available. Now it has become even more powerful with its integration with Copilot, MS Teams and Loop. OneNote can be connected to MS Teams based meetings and populated with everything captured by the MS Teams Facilitator. IT'S AWESOME! Cons Literally nothing. There is nothing that I dislike about OneNote, especially since it integrates across all of the Microsoft applications, including Dynamics. Switched from [Google Keep](https://www.capterra.com/p/233847/Google-Keep/)[Confluence](https://www.capterra.com/p/136446/Confluence/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) These other tools have their place. Keep is awesome for tracking to-do lists and shopping lists, especially in a shared environment. For note taking, it isn't in the same ballpark. Confluence is fantastic for process documentation at the organizational level. I needed a note taking tool that I could access across devices. Review Source EL Eduardo L. Safety Coordinator II Construction Used the software for: 2+ years ### "Take Note of Microsoft OneNote!" August 17, 2026 5.0 My overall experience with Microsoft OneNote has been very positive. It is easy to use, well-organized, and extremely helpful for keeping all my notes in one place. I especially appreciate being able to access my notebooks across different devices and quickly find important information. The ability to add text, images, drawings, links, and checklists makes it suitable for work, school, and personal use. Overall, OneNote has made organizing and managing information much easier, and I would definitely recommend it to anyone looking for a reliable and flexible note-taking app. Pros Microsoft OneNote is an excellent note-taking app that makes organizing information simple and convenient. I love how easy it is to create notebooks, sections, and pages, keeping everything neatly organized in one place. Its syncing feature lets me access my notes across devices, which is especially useful when working or studying on the go. The ability to add text, images, drawings, links, and checklists makes it incredibly versatile. Overall, OneNote is user-friendly, reliable, and packed with helpful features. I highly recommend it to anyone looking for a flexible digital note-taking solution. Cons One downside of Microsoft OneNote is that it can feel overwhelming for new users. With many features, menus, and customization options, it may take some time to learn where everything is and how to organize notes effectively. The interface can also feel cluttered when working with large notebooks containing many sections and pages. While OneNote is powerful and flexible, users who prefer a simple, straightforward note-taking app might find it more complicated than necessary. Review Source VR Verified Reviewer New Well Delivery and Geomechanics Team Lead Oil & Energy Used the software for: 2+ years ### "My digital notebook for keeping everything together" September 9, 2026 5.0 OneNote has been useful for keeping notes and reference material together instead of having information scattered across different places. I especially appreciate being able to access and update my notes from different devices. Pros OneNote gives me a lot of freedom in how I organize information. I can keep notes, screenshots, links, lists, and other material together, while notebooks, sections, and pages help separate different topics. The search function is also helpful when I need to find something I saved earlier. Cons As notebooks grow, they can become cluttered unless you maintain a good structure. Moving information around and keeping sections organized sometimes requires more manual effort than I would like. Review Source HB Hannah B. Entrepreneur Publishing Used the software for: 1-2 years ### "Microsoft OneNote Review" September 19, 2026 5.0 My overall experience with Microsoft OneNote is positive. Microsoft OneNote offers flexibility and versatility when it comes to note taking. Pros What I like most about Microsoft OneNote is the productivity and simplicity of note taking! It is very versatile, and you can type, handwrite, or draw your notes. Cons Microsoft OneNote has a lot of organizational features and options. Without a consistent organization system, documents can become very cluttered quickly. Review Source AH Alexis H. Registered Nurse Hospital & Health Care Used the software for: 2+ years ### "Microsoft OneNote Review" September 2, 2026 5.0 My overall experience with Microsoft OneNote has been positive. It has a lot of great features, including the ability to insert pictures and files right there in your notes. Pros What I like most about Microsoft OneNote is how organized you can make your notes. Keeping everything in one place, with the ability to share with peers is a great feature. Cons I have nothing negative to report about Microsoft OneNote. It is a great note taking software with many useful features. Review Source DD Dee D. Customer Service Consumer Services Used the software for: 1-2 years ### "One Note Review" September 12, 2026 4.0 Pros Great for taking note during meetings. The tab system helps in categorizing the meetings, or the different team. It is easy to collaborate with team members and upload documents to the platform. Cons As the tabs are added it is quiet hard to see the titles and you end up clicking each tab to know which one is which . Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 2+ years ### "Simple and Useful Tool for Organizing Notes and Ideas" May 2, 2026 4.0 Overall experience with Microsoft OneNote has been very positive. It is a simple and practical tool for taking notes, organizing ideas, and keeping everything in one place. It fits well for both personal use and work related tasks, especially when there is a need to quickly capture information. It is easy to use on a daily basis and helps stay organized without much effort. Even though there are a few minor issues like syncing delays or limited formatting options, it still remains a reliable and useful app for managing notes and improving productivity. Pros What I like most about Microsoft OneNote is how easy it is to capture and organize information in one place. It works like a flexible notebook where notes, images, links, and even sketches can all be added without worrying about structure too much, which makes it very practical for daily use. Ease of use is one of its strongest points. Creating and organizing sections and pages feels natural, and it does not take long to get comfortable with the layout. For team collaboration, it is useful because multiple people can work on the same notebook and see updates in real time. This makes it helpful for sharing meeting notes or project ideas without sending files back and forth. In terms of document management, it keeps everything well organized within notebooks and sections, so information is easy to find when needed. It also adds to productivity since it is simple to quickly jot down ideas and keep track of tasks without switching between different tools. Value for money is good, especially since it is included with Microsoft 365 for many users, which makes it accessible without extra cost. Customer support is available through Microsoft resources and help guides, which are usually enough for resolving common issues. Cons What I like least about Microsoft OneNote is that syncing can sometimes be slow or inconsistent, especially when working across multiple devices. It can take a while for updates to show up everywhere, which can be a bit frustrating. Another issue is that the organization system, while flexible, can become messy if not managed carefully. When there are many notebooks and sections, it can get harder to keep things structured and easy to find. There are also some limitations when it comes to formatting compared to more advanced word processing tools. It works well for notes, but not so much for more detailed document work. Overall, it is very useful, but these small issues can affect the experience at times. Review Source TM Tou M. IT Technician Real Estate Used the software for: 2+ years ### "A flexible tool for team collaboration " April 30, 2026 5.0 Overall Microsoft One Note is considered very good for our company usage. Great for team collaboration. The real time collab is great. Works great with our other Microsoft environment. Easy to use for all employes. Pros The top pro I like most about OneNote is the Organization, the notebooks > Sections > Pages structure makes it easy to keep things clean, especially for work projects or personal tracking. Another one is the syncing across multiple devices from PC, phone, and tablet using your Microsoft account. Being able to collaborate with teams is also great making all notes on one notebook a breeze. Cons Formatting gets a bit frustrating sometimes when copying form websites or making list can be a bit messy. Review Source PD Patricia D. Loan servicing representative Banking Used the software for: 1-2 years ### "A lifesaver " February 11, 2026 5.0 My overall experience with one note has been as positive experience since it is where all my training notes are stored. It automatically saves it. Pros What I love the most about Microsoft one note is the it is my go to for locating all my important information especially my notes. Cons The con on Microsoft one note is that it has a poor printing feature. I would like to see some improvements. Review Source VR Verified Reviewer Data Analyst Medical Devices Used the software for: 6-12 months ### "It's good but not WAY better than others." April 1, 2026 5.0 Overall I have had good experiences with OneNote. I would recommend others use it but other note platforms are similar and work just fine. Pros I use one note a lot. I take a lot of notes during my day to track what I've done and what i need to do. It is easy to use, manage documents, and collaborate. Cons Sometimes the UI gets a little confusing. This only really happened for the first bit I was using it. If you read my other reviews this is a theme so maybe it's just me. Not really many cons besides of this. Review Source MB Mayted B. Miracle biller , and collector Hospital & Health Care Used the software for: 2+ years ### "Great software " March 27, 2026 5.0 Over experience is amazing easy to use easy to organize easy to make new tabs. New files great software overall. Pros Microsoft OneNote is my go to! Every job I have had has one note and I continue to use it easy to manage, great way to organize your note Cons What I like least about one is that I personally been having a hard time sharing my notes with colleagues Review Source SA Samer A. Open source contributor Computer Software Used the software for: 2+ years ### "It is great but not easy to transfer" March 11, 2026 4.0 It is nice, and recently I have not used it a lot, but when I used to, I had a great experience and high productivity. Pros I like its structure, by providing clear and various separations for the information, including notebooks, sections, and pages. It has a great value for money in the free subscription, and and enable high productivity and team collaboration, through an easy and seamless process of notetaking and text editing. Cons It has its own file format for saving the documents, which makes it difficult to adapt when the software is not available, which might cause data loss. Review Source PP Prachi P. Manager Management Consulting Used the software for: 2+ years ### "Excellent note taking tools" January 18, 2026 5.0 Excellent tool for maintaining and organising documentation and notes. Useful for personal task management. Useful to share information with others. Pros Excellent tool to maintain documentation and notes. Multiple books with individual pages help keep in organisation. Cons Should be simpler to share notebooks with other members. There should be drawing tools to use for note taking. Review Source NA Nadeem A. Data Analyst Insurance Used the software for: 2+ years ### "A neat way to organise work notes" December 6, 2025 4.0 overall i use this daily as a storage of information and organising my notes as well as key information. there could be room for improvement Pros A great way to categorise my notes and group them. it allows me to have multiple pages within a certain section, and easy to duplicate existing notes. Cons although there is some level of customisation, it would be better if there was more ability to "draw" such as tables and formatting, similar to excel, visio and power point. being able to "hide" sections or merge would be useful also. Review Source JH John H. President Non-Profit Organization Management Used the software for: 2+ years ### "OneNote is very helpful for tracking unformatted data" June 23, 2025 5.0 I have been using OneNote for about 15 years. I find it very helpful for keeping track of information on dogs we are considering rescuing. Pros One Note is a free form database. It lets me copy and track information with both text and images. It is very helpful for tracking data which is not in a standard format. Cons Relatively few people use it, so I have to copy information I wish to send to others into another program (usually Word or Outlook). Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) OneNote is easier to use for certain tasks. Review Source AL Andrea L. Sales Manager Financial Services Used the software for: 1-2 years ### "Microsoft OneNote - Great Platform but Don't Get Locked Out" December 4, 2025 4.0 I was happy with the platform for a long time but then switched to the desktop notepad after being locked out. Pros Microsoft OneNote offers a quick and efficient way to store notes, ideas and pasted content all in one place. Cons After using Microsoft OneNote for over a year, I was locked out of my account and it was tough getting back in. Review Source VR Verified Reviewer Credit technology intern Financial Services Used the software for: 1-2 years ### "One note-Never Miss a Meeting Point Again" September 30, 2025 4.0 One note allows for a person to be able to retain so much information from meetings and important sessions. With increased user functionality with AI notes are much easier to transcribe. Pros It allowed for quick note-taking in settings that required a quick mind to write a lot of information that included both visual effects and quick organization of notes on page. Cons Many times the Web based application version would crash or simply be too slow to keep up with the notes that needed to be taken in real-world meeting setting. Review Source PW Pixiang W. scientist Biotechnology Used the software for: 1-2 years ### "A Powerful Note-Taking Tool " December 1, 2025 5.0 Pros I can organize notes in notebooks, sections, and pages, making it easy to structure information. It also supports text, images, audio, video, and even handwritten notes with stylus input. Cons Exporting notes to formats like PDF or Word isn’t as smooth as expected. Collaboration exists, but it’s not as fluid as google Docs. Review Source MA Mohamad A. Team Leader Higher Education Used the software for: 2+ years ### "OneNote Yes Onenote and its is free ;)" April 5, 2025 5.0 OneNote is a solid, flexible note-taking tool; its adaptability makes it perfect for a variety of uses. It excels at organizing diverse information; complex data is neatly structured and easily accessible. Although frustrating sync issues pop up occasionally, creating a sense of unpredictability, the app's usefulness makes up for it. Pros I appreciate the freedom of the free-form layout; it encourages out-of-the-box thinking. Perfect for visually mapping ideas and note-taking, making brainstorming sessions more engaging and productive. Microsoft integration is seamless; applications work together effortlessly. Cons Syncing across devices is often glitchy, leading to frustrating delays and incomplete transfers. The interface feels a bit dated. Formatting options are basic and lack the robust features of other programs. Review Source HD Harry D. Paid Media Manager Marketing and Advertising Used the software for: 1-2 years ### "OneNote for teams" December 5, 2025 5.0 Overall very good! It helps with sharing notes and meeting agendas across teams and makes for the best space to collaborate Pros Microsoft Onenote is used a lot across the agency for collaborating and planning. Really improves our productivity! Cons Sometimes it can be a little bit slower to update when it's been integrated with teams. but mostly is okay! Review Source VR Verified Reviewer HR Assistant Hospital & Health Care Used the software for: 1-2 years ### "Great for ensuring productivity. " July 21, 2025 5.0 Overall great for keeping track of notes, to-do lists and projects. Helps keep organised at work everyday. Pros Very useful for work to-do lists and to organise your thoughts. Great for ensuring you are on track and not forgetting tasks. Cons It can become cluttered and messy when you have a large number of books and pages on the go at once. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.