---
title: "Microsoft OneNote Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Microsoft OneNote Software - reviews, pricing plans, popular comparisons to other Note-Taking products and more."
source_url: "https://www.capterra.com/p/227211/Microsoft-OneNote/"
page_type: "product"
language: "en"
---

# 

 Microsoft OneNote Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Microsoft OneNote

## What is Microsoft OneNote?

Microsoft OneNote is a fully functional digital note taking application which can be used to organize, share, and collaborate on ideas. The solution comes with a free companion application for Windows devices and offers deep search functionality for all notes stored in its system. Users can store and organize audio recordings that are in a searchable format as well as integrate them with other Microsoft 365 products such as Excel or Word. Users can can also highlight their handwritten notes by using various shapes and colors on the screen of their mobile device.

## What is Microsoft OneNote used for?

[Note-Taking](https://www.capterra.com/note-taking-software/)[Task Management](https://www.capterra.com/task-management-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 1,979 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

1%

Pros & cons

Real-time collaborative workspace

Comprehensive meeting note management

Limited and inconsistent formatting

Inconsistent versions and updates

Starting price

$6.99

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Microsoft OneNote?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.microsoft.com/&name=Microsoft OneNote)

Rating Breakdown

4.6

+−

Features4.5

Value for Money4.6

Ease of Use4.6

Customer Service4.3

Rating Breakdown

4.6

Features4.5

Value for Money4.6

Ease of Use4.6

Customer Service4.3

## Microsoft OneNote Reviewers Verdict

Updated September 2026

AI summary

-   Microsoft OneNote suits businesses and teams needing to organize meeting notes, tasks, and shared knowledge in a central location.
-   Its main advantage is flexible note organization with strong collaboration features, especially for users already in the Microsoft ecosystem.
-   It helps users manage daily tasks, capture information, and share updates with colleagues efficiently.
-   Buyers may need to accept some trade-offs around performance with large files, inconsistent formatting, and occasional syncing issues across devices.
-   OneNote fits companies prioritizing collaborative note management, but it may be less ideal where advanced formatting or fast performance with heavy files is essential.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Microsoft OneNote

4.6 (1,979)

VS.

[4.6 (6,102)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$6.99

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (1,929)

Ease Of Use

4.5 (2,808)

Value For Money

4.6 (1,184)

Value For Money

4.3 (2,030)

Customer Service

4.3 (1,036)

Customer Service

4.4 (1,658)

## Microsoft OneNote alternatives

[4.6 (2,243)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (3,038)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[Notion](https://www.capterra.com/p/186596/Notion/)

[4.7 (2,808)](https://www.capterra.com/p/186596/Notion/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/186596/Notion/)

[View all alternatives](https://www.capterra.com/p/227211/Microsoft-OneNote/alternatives/)

## FAQs about Microsoft OneNote

Overview

### What problems does Microsoft OneNote solve?

Microsoft OneNote solves scattered meeting notes, lost paper records, and hard-to-find project information by centralizing notes, files, action items, and knowledge bases in searchable shared notebooks. Project managers, operations teams, educators, and cross-functional groups use it to capture meeting minutes, coordinate updates, and collaborate in real time across devices.

Answer based on 925 reviews

Overview

### Which roles and teams benefit most from Microsoft OneNote?

Microsoft OneNote benefits business owners, executives, and managers who need a central place for meeting notes, plans, and operational checklists. Project managers, analysts, and engineers use it to organize research and project details, while teachers, students, consultants, and freelancers rely on it for class notes, client information, and idea capture.

Answer based on 1912 reviews

Overview

### What company size and industries is Microsoft OneNote built for?

Microsoft OneNote serves small businesses most often, with 57% of reviewers, and is used most in Information Technology and Services at 9%. It is intended for students, educators, families, enterprises, frontline workers, nonprofits, schools, developers, IT professionals, and businesses, with additional adoption in Computer Software at 6% and Hospital & Health Care at 4%.

Answer based on 1972 reviews

Features and Usability

### What are the key features of Microsoft OneNote?

Microsoft OneNote includes core note taking and notes management features built around digital notebooks, sections, pages, and page tabs for organizing content. Reviewers also highlight document management, note sharing, team collaboration, mobile access across devices, and task management with to-do lists, tags, reminders, and meeting notes.

Answer based on 939 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Microsoft OneNote starts at $6.99/user/month with Microsoft 365 Personal, while Business Basic costs 7.2/user/month and Business Standard 15/user/month. A free trial is available, and reviewers often say basic use is free or included with Microsoft 365, though some note the free edition has fewer features and 5GB storage.

Answer based on 115 reviews

Integrations

### Which third-party tools and platforms does Microsoft OneNote integrate with?

Microsoft OneNote integrates with 10 third-party tools and platforms, with the most commonly cited connections including Microsoft Word, Microsoft Outlook, OneDrive, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, and Microsoft PowerPoint. It also connects with Google Docs, while catalog listings add automation options through IFTTT and Zapier.

Answer based on 506 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Microsoft OneNote?

Microsoft OneNote is generally quick to onboard for students, teachers, and staff with basic Microsoft familiarity, especially for simple note-taking and sharing. Documentation and video tutorials are available for training. Reviewers say nontechnical users often learn the basics fast, while teams using advanced features or classroom setups may need extra guidance and practice.

Answer based on 145 reviews

Getting Started and Support

### What customer support options does Microsoft OneNote offer, and how do users rate the experience?

Microsoft OneNote offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat. Users often describe support as friendly, accommodating, and fast for common issues, but others report slow responses, unclear timelines, and unhelpful troubleshooting, especially around sign-in, syncing, and technical problem resolution.

Answer based on 19 reviews

Security

### How does Microsoft OneNote handle data security and access control?

Microsoft OneNote protects data with password-protected sections or pages, Microsoft account sign-in, cloud storage tied to OneDrive, and permissions that let users grant view-only, edit, full, partial, or no access, including external users or link sharing. Some reviewers report confusing permissions, account access issues, and limited protection for highly confidential information.

Answer based on 176 reviews

## Who uses Microsoft OneNote?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Real-time collaborative workspace

96% positive reviews out of 181

Most reviewers indicate team collaboration features enable simultaneous editing, centralized information, and efficient group project management.

Tom H.

Site Acquisition Specialist, 2 - 10 employees.

"The ability to collaborate with others in real-time is a game-changer, making it an essential tool for both personal and professional use."

Limited and inconsistent formatting

63% negative reviews out of 103

Some reviewers describe formatting as restrictive, with issues copying, pasting, and aligning content across documents and platforms.

Marilyn G.

Instructional Designer, 1,001 - 5,000 employees.

"Sometimes the ability to move content all around bothers me and wish that the blocks of text would snap in, especially when I want to align 2 blocks next to each other."

Comprehensive meeting note management

97% positive reviews out of 116

Most reviewers describe meeting notes as easy to organize, share, and reference, with seamless calendar integration.

Anonymous User

Founder, 1 employee.

"OneNote is incredibly flexible for capturing your thoughts, meeting notes or ideas in whatever format makes sense."

Inconsistent versions and updates

52% negative reviews out of 102

Some users report version and updates cause feature disparities, sync problems, and confusion between desktop, web, and mobile.

Tomas J.

Senior EUC Specialist, 5,001 - 10,000 employees.

"Noticeable UX inconsistency between the 2016 version and newer versions, which can be confusing."

Essential daily productivity tool

96% positive reviews out of 55

Most users report daily use streamlines task tracking, boosts organization, and integrates smoothly into work routines.

Vigdalia Q.

U.S. Immigration Court Case Manager, 51 - 200 employees.

"Microsoft OneNote is my loyal friend in my daily routine, not only while I'm working but also when I'm studying."

Frequent lag and slow performance

82% negative reviews out of 96

Most reviewers find performance and speed problematic, citing slow load times, crashes, and lag with large files or syncing.

Samuel A.

Digital marketing manager, 2 - 10 employees.

"It lags as the file become heavy and it can be very stressful to sort through a large note"

## Features

AI summary

Based on 3,665 Note-Taking reviews

Capterra data shows that buyers of note-taking software rank the following features as their top priorities:

-   **Notes Management** (**62%** of reviewers rated this feature as critical)
-   **Commenting/Notes** (**48%**)
-   **Task Management** (**44%**)

Microsoft OneNote supports all three features that reviewers rate highest: **Notes Management**, **Commenting/Notes**, and **Task Management**. Together, these capabilities help teams organize information in one place, capture feedback directly within notes, and keep action items on track, allowing teams to manage knowledge, collaborate more clearly, and follow through on work more efficiently.

Notes Management

4.7 (373)

83.91% of 373 reviewers that rated this feature as important or highly important

With this capability, you can organize, tag, and personalize notes using a notebook-style structure with sections, pages, and color coding. Reviewers appreciate the intuitive organization, flexibility for different content types, and quick navigation, though some mention challenges managing older notes.

Commenting/Notes

4.8 (124)

93.55% of 124 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

To-Do List

4.6 (65)

76.92% of 65 reviewers that rated this feature as important or highly important

A digital list of items that need to be completed

Document Storage

4.5 (666)

61.26% of 666 reviewers that rated this feature as important or highly important

Microsoft OneNote offers seamless document storage, letting you attach, embed, and organize files, images, and audio in one place. Users think cloud syncing and integration with OneDrive are valuable, but some report slow performance with very large files.

Search/Filter

4.4 (674)

64.54% of 674 reviewers that rated this feature as important or highly important

It gives you fast, powerful search across all notebooks, including text in images and handwritten notes. Reviewers indicate the search is accurate, supports tags and filters, and saves time, though some wish for improved UI and better browser-based search.

Collaboration Tools

4.4 (659)

62.37% of 659 reviewers that rated this feature as important or highly important

You benefit from real-time collaboration, shared notebooks, and integration with Microsoft Teams and Outlook. Reviewers appreciate simultaneous editing, clear change tracking, and easy sharing, but some mention occasional syncing delays and limited user tagging.

Microsoft OneNote 25 features

### All Features
- Annotations: Highlight content and/or make notations about parts of content
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Collaboration Tools: You benefit from real-time collaboration, shared notebooks, and integration with Microsoft Teams and Outlook. Reviewers appreciate simultaneous editing, clear change tracking, and easy sharing, but some mention occasional syncing delays and limited user tagging.
- Commenting/Notes: Leave comments and notes on documents for others to view
- Data Import/Export: This aspect helps you easily move data in and out, supporting drag-and-drop, printing to OneNote, and exporting to formats like PDF and Word. Some reviewers find integration with Microsoft apps and web clipper especially helpful, though export options are somewhat limited.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Microsoft OneNote offers seamless document storage, letting you attach, embed, and organize files, images, and audio in one place. Users think cloud syncing and integration with OneDrive are valuable, but some report slow performance with very large files.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Meeting Notes: Create and share notes/annotations taken during meetings
- Mobile Access: Access software remotely via mobile devices
- Notes Management: With this capability, you can organize, tag, and personalize notes using a notebook-style structure with sections, pages, and color coding. Reviewers appreciate the intuitive organization, flexibility for different content types, and quick navigation, though some mention challenges managing older notes.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recurring Tasks: Set the frequency of a task's occurrence
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Search/Filter: It gives you fast, powerful search across all notebooks, including text in images and handwritten notes. Reviewers indicate the search is accurate, supports tags and filters, and saves time, though some wish for improved UI and better browser-based search.
- Sub-Task Management: Split and manage tasks into individual components
- Task Board View: UI looks like task board
- Task Editing: Edit task information and all related elements
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Task Tagging: Add labels or tags to tasks
- Templates: Sample files or documents that could be customized as needed or used as is
- To-Do List: A digital list of items that need to be completed

---

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Features

4.5 (1,916)

4.5

Based on 1,916 reviews

## Pricing

Value for money

4.6 (1184)

Free Trial

[View pricing plan details](https://www.capterra.com/p/227211/Microsoft-OneNote/pricing/)

Microsoft 365 Personal

$6.99

Per User,Per Month

It includes:

-   1 TB Cloud Storage
-   Ad-Free Email
-   1 Account
-   Microsoft Office Integration (Word, Outlook, Excel)
-   5 Devices Per User
-   Offline Access

Microsoft 365 Business Basic

$7.20

Per User,Per Month

It includes:

-   Identity and Access Management
-   User Management
-   Custom Business Email
-   Spam and Malware Filtering
-   10+ additional Apps
-   Web and Mobile Versions of Office Apps
-   Chat, call, meet
-   Microsoft 365 Copilot available as an add-on

Microsoft 365 Apps for business

$9.90

Per User,Per Month

It includes:

-   Anytime Phone and Web Support
-   Desktop Versions of Office Apps With Premium Features
-   Support and deployment
-   File storage & sharing
-   Web and Mobile App
-   Standard Security
-   Customer Relationship Management
-   Project Management

Microsoft 365 Family

$9.99

Flat Rate,Per Month

It includes:

-   Up to 6 TB of cloud storage (1 TB per person)
-   6 accounts
-   Data Security
-   Identity and Device Security
-   Microsoft Teams
-   Microsoft Outlook
-   Data and device protection for the entire family with Microsoft Defender

Microsoft 365 Business Standard

$15.00

Per User,Per Month

It includes:

-   Live Events & Webinars
-   Attendee Registration and Reporting Tools
-   Video Editing
-   Email and Calendar Sync
-   Teamwork & Communication

Microsoft 365 Business Premium

$26.40

Per User,Per Month

It includes:

-   Identity and Access Management
-   Advanced Phishing Protection
-   Virus Protection
-   Device Protection and Management
-   Endpoint Protection

Value for money

4.6 (1,184)

4.6

Based on 1,184 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (1036)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,036)

4.3

Based on 1,036 reviews

## User reviews

Overall rating

4.6

Based on 1,979 reviews

Filter by rating

5(1311)

4(534)

3(111)

2(17)

1(6)

Mentioned topic

Sorted by most recent

DW

David W.

Owner

Information Technology and Services

### "Microsoft OneNote"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 3, 2026

Parmi les logiciel de note OneNote est l’outil plus pratique pour prendre des notes, garder des idées et organiser différentes informations. Je l’utilise surtout quand j’ai beaucoup de choses à noter et que je veux pouvoir les retrouver plus tard.

Pros

La possibilité de créer plusieurs carnets, sections et pages permet de bien classer les informations. La synchronisation fonctionne aussi bien et permet de retrouver ses notes sur plusieurs appareils.

Cons

Avec le temps, on peut avoir beaucoup de pages et de notes et il devient parfois difficile de retrouver rapidement une information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Alexis H.

Registered Nurse

Hospital & Health Care

### "Microsoft OneNote Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 2, 2026

My overall experience with Microsoft OneNote has been positive. It has a lot of great features, including the ability to insert pictures and files right there in your notes.

Pros

What I like most about Microsoft OneNote is how organized you can make your notes. Keeping everything in one place, with the ability to share with peers is a great feature.

Cons

I have nothing negative to report about Microsoft OneNote. It is a great note taking software with many useful features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Fabrizio A.

Business development

Marketing and Advertising

### "Un blocco note digitale potente e accessibile per l'organizzazione quotidiana"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 25, 2026

La mia esperienza complessiva con OneNote è solida e positiva. Si conferma uno strumento aziendale affidabile e concreto per la gestione della conoscenza e la raccolta di note rapide. Non ha la flessibilità modulare di strumenti più recenti, ma compensa ampiamente con la sua gratuità per chi ha già una licenza Microsoft e con una stabilità collaudata nel tempo.

Pros

Il vantaggio principale è la perfetta integrazione con l'ecosistema Microsoft 365, che permette di collegare note, email di Outlook e documenti di SharePoint in modo immediato. L'organizzazione strutturata in blocchi appunti, sezioni e pagine è estremamente chiara e imita perfettamente i raccoglitori fisici. Inoltre, la flessibilità dell'interfaccia a "tela libera" consente di inserire ovunque testi, tabelle, registrazioni audio e persino disegni.

Cons

Il limite maggiore riguarda i problemi occasionali di sincronizzazione dei blocchi appunti condivisi, che a volte generano conflitti di versione quando più colleghi lavorano sulla stessa pagina. Inoltre, l'interfaccia utente differisce in modo marcato tra la versione per Windows, la versione per Mac e l'app web, creando una fastidiosa incoerenza nell'esperienza d'uso.

Switched from

[Notion](https://www.capterra.com/p/186596/Notion/)

To much sophisticated for my usage and sometimes there are problem for the integration with other Windows Software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Claire E.

Sales Manager

Information Technology and Services

### "Great software, use it daily "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2026

Great, ready like the software. I particularly like the ability to collaborate with colleagues and share notes

Pros

Easy to use; keeps all my notes in one place. Really like it to take into a meeting where I can scribble down notes and pick up later

Cons

Looks a little clunky and would like to see it developed further to look nicer to use from an end user experience

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Megan B.

Systems Administrator

Libraries

### "My Favourite Tool for Staying Organised"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 21, 2026

My overall experience with Microsoft OneNote has been very positive. It is an easy-to-use and reliable tool that has become a valuable part of my day-to-day work, particularly for managing documents, notes and information. It also offers excellent value for money, as it is included within our existing Microsoft bundle, making it a very worthwhile addition without requiring a separate investment. The collaboration features are particularly useful, allowing my team to work on shared pages, contribute information and keep everything in one place. This makes it easier to work together and improves overall productivity. Overall, OneNote is a flexible, user-friendly and practical tool that provides a lot of value as part of the Microsoft suite.

Pros

Microsoft OneNote is one of the best tools I use for document management, particularly because I have a heavily admin-focused role where keeping information organised and accessible is extremely important. I can draft and develop my work in OneNote without having to worry about losing information, as everything is automatically saved and can be filed and organised exactly how I need it. This makes it much easier to manage large amounts of information and quickly find what I need. The collaboration features are also excellent. My team can share a page and contribute our own information, allowing us to work together in real time without having to constantly send documents back and forth. This makes teamwork much more efficient and helps ensure everyone is working from the same information. Overall, OneNote has a really positive impact on my productivity. Features such as easy organisation, search, automatic saving, page sharing and the ability to add notes, images, links and other information all make it a flexible tool that fits very well into my day-to-day work.

Cons

The main area I would improve is Microsoft’s customer support. This is more of a general Microsoft issue than something specific to OneNote, as support often directs you to online help pages and guidance rather than providing the opportunity to speak directly with someone who can assist with a specific issue. This can be frustrating when you need more personalised support or are dealing with a problem that is not easily resolved through the available guidance. That said, I have experienced very few issues with OneNote itself and therefore have rarely needed to contact customer support, so this has not significantly affected my overall experience with the software.

Switched from

[Goodnotes](https://www.capterra.com/p/233930/GoodNotes/)

We made the switch because Microsoft OneNote made more sense from a value-for-money perspective, particularly as it is already included within our existing Microsoft bundle. It is also much easier to use and fits naturally into our day-to-day working processes, making it a more practical and cost-effective option for our team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Eduardo L.

Safety Coordinator II

Construction

### "Take Note of Microsoft OneNote!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2026

My overall experience with Microsoft OneNote has been very positive. It is easy to use, well-organized, and extremely helpful for keeping all my notes in one place. I especially appreciate being able to access my notebooks across different devices and quickly find important information. The ability to add text, images, drawings, links, and checklists makes it suitable for work, school, and personal use. Overall, OneNote has made organizing and managing information much easier, and I would definitely recommend it to anyone looking for a reliable and flexible note-taking app.

Pros

Microsoft OneNote is an excellent note-taking app that makes organizing information simple and convenient. I love how easy it is to create notebooks, sections, and pages, keeping everything neatly organized in one place. Its syncing feature lets me access my notes across devices, which is especially useful when working or studying on the go. The ability to add text, images, drawings, links, and checklists makes it incredibly versatile. Overall, OneNote is user-friendly, reliable, and packed with helpful features. I highly recommend it to anyone looking for a flexible digital note-taking solution.

Cons

One downside of Microsoft OneNote is that it can feel overwhelming for new users. With many features, menus, and customization options, it may take some time to learn where everything is and how to organize notes effectively. The interface can also feel cluttered when working with large notebooks containing many sections and pages. While OneNote is powerful and flexible, users who prefer a simple, straightforward note-taking app might find it more complicated than necessary.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZS

Zachary S.

Physical Therapist

Health, Wellness and Fitness

### "Easy to use, great for class"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 30, 2026

Overall it is very useful especially when taking a class or course to keep track of all the important details. My only complaint is the subscription vs. buying outright.

Pros

I like that you can pick up where you left off easily. I like that you can organize for different classes or tasks that you are doing. It is nice the features like adding pictures or drawings to the notes if needed.

Cons

Sometimes if the internet goes out I have a hard time getting my notes which is rarely. I wish there were n=more offline options. I also wish that Microsoft was not subscription based. I wish you could buy it once.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Kate L.

Sales

Machinery

### "Everyday use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2026

Overall, I had a positive experience using Microsoft OneNote. It was a useful tool for organizing notes, keeping information in one place, and accessing content across multiple devices. Although there was a learning curve with some features and formatting, it proved to be an effective application for note-taking, organization, and collaboration.

Pros

What I liked most about Microsoft OneNote was how easy it was to organize notes in notebooks, sections, and pages. It allowed me to keep all of my information in one place, making it simple to find and update notes. I also liked that it synced across devices, making my notes accessible wherever I needed them.

Cons

One thing I liked least about Microsoft OneNote was that formatting could sometimes be inconsistent, especially when moving or resizing content. It could also feel cluttered when managing large notebooks, and finding certain features took some time to get used to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Craig C.

Organizational Development and Effectiveness Business Partner

Insurance

### "OneNote is an essential tool for organization and collaboration "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 22, 2026

I use OneNote everyday and it’s essential for keeping my work organized. I’ve always found the act of writing notes and to-do lists to be beneficial, and this tool works really well for that (especially as the number of projects I’m on increases). It’s also a great tool for collaboration, which is critical for my team. Would definitely recommend.

Pros

I enjoy using it to collaborate with team members (for example, fordepartment status updates) and keep daily notes for the multiple projects I’m working on.

Cons

OneNote’s reliance on OneDrive can be a headache sometimes. For example, I’ve experienced issues with syncing here and there and lost work as a result. Thankfully, it doesn’t happen often.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Ashley C.

Creator

Health, Wellness and Fitness

### "Very useful "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

Overall I had a great experience with this it helped me a lot to stay organized in getting what I needed to get done

Pros

Overall the customer support and the document management is absolutely fantastic and it is very organized as well for ease of use.

Cons

There really isn’t all that much of this that is to dislike at all overall it’s really great to use for work or school etc

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/227211/Microsoft-OneNote/reviews/)

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