# Microsoft OneNote Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft OneNote Software - reviews, pricing plans, popular comparisons to other Note-Taking products and more. Source: https://www.capterra.com/p/227211/Microsoft-OneNote --- # Microsoft OneNote Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft OneNote ## What is Microsoft OneNote? Microsoft OneNote is a fully functional digital note taking application which can be used to organize, share, and collaborate on ideas. The solution comes with a free companion application for Windows devices and offers deep search functionality for all notes stored in its system. Users can store and organize audio recordings that are in a searchable format as well as integrate them with other Microsoft 365 products such as Excel or Word. Users can can also highlight their handwritten notes by using various shapes and colors on the screen of their mobile device. ## What is Microsoft OneNote used for? [Note-Taking](https://www.capterra.com/note-taking-software/)[Task Management](https://www.capterra.com/task-management-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 1,970 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Pros & cons Real-time collaborative workspace Comprehensive meeting note management Limited and inconsistent formatting Inconsistent versions and updates Starting price $6.99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft OneNote?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft OneNote) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft OneNote 4.6 (1,970) VS. [4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $6.99 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,920) Ease Of Use 4.0 (963) Value For Money 4.6 (1,175) Value For Money 4.2 (786) Customer Service 4.3 (1,027) Customer Service 4.0 (758) ## Microsoft OneNote alternatives Highest Rated [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,620)](https://www.capterra.com/p/136078/Float/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (6,060)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,232)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/227211/Microsoft-OneNote/alternatives/) ## FAQs about Microsoft OneNote Overview ### What problems does Microsoft OneNote solve? Microsoft OneNote solves scattered meeting notes, lost paper records, and fragmented project information by organizing content into searchable notebooks, sections, and shared pages. Project managers, educators, operations teams, and distributed coworkers use it to capture minutes, track action items, preserve institutional knowledge, and collaborate on notes across Outlook, Teams, and devices. Answer based on 922 reviews Overview ### Which roles and teams benefit most from Microsoft OneNote? Microsoft OneNote is most used by business owners, executives, project managers, and administrative teams that need a flexible workspace for meeting notes, task tracking, and knowledge organization. Students, teachers, engineers, consultants, and analysts benefit from it for research capture, class planning, documentation, brainstorming, and keeping searchable records across devices. Answer based on 1908 reviews Overview ### What company size and industries is Microsoft OneNote built for? Microsoft OneNote serves small businesses most often, with 57% of reviewers, and is used most in Information Technology and Services at 9%. It is intended for students, educators, families, enterprises, nonprofits, schools, developers, IT professionals, and businesses, with additional adoption in Computer Software at 6% and Hospital & Health Care at 4%. Answer based on 1968 reviews Features and Usability ### What are the key features of Microsoft OneNote? Microsoft OneNote includes core note taking and notes management features such as digital notebooks with sections and pages, multimedia notes, full-text search, and document storage. Differentiating features include note sharing and team collaboration, mobile access with cross-device sync, meeting notes, and task management tools like to-do lists, tags, and reminders. Answer based on 938 reviews Pricing ### How much does it cost and what fees or limitations are included? Microsoft OneNote starts at $6.99/user/month with Microsoft 365 Personal, while Business Basic is 7.2/user/month and Apps for business is 9.9/user/month. A free trial is available, and reviewers often say basic use is free or included with Microsoft 365, though some note the free edition has limited features, 5GB storage, and more advanced functionality requires a subscription. Answer based on 114 reviews Integrations ### Which third-party tools and platforms does Microsoft OneNote integrate with? Microsoft OneNote integrates with 19 third-party tools and platforms, with the most commonly cited connections across the Microsoft stack: Microsoft Word, Microsoft 365, Microsoft Outlook, OneDrive, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, and Microsoft PowerPoint. Catalog listings also include Google Docs, IFTTT, Zapier, and WordPress. Answer based on 504 reviews Getting Started and Support ### How easy is it to onboard and train a team on Microsoft OneNote? Microsoft OneNote is generally quick to onboard for students, teachers, and everyday team members, especially those already familiar with Microsoft apps. Training support includes documentation and video tutorials. Reviewers say basic note-taking and sharing are easy to learn, while beginners, nontechnical users, and teams using advanced features may need more time. Answer based on 144 reviews Getting Started and Support ### What customer support options does Microsoft OneNote offer, and how do users rate the experience? Microsoft OneNote offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. User experience with support is mixed: some describe fast, friendly, accommodating help, while others report slow responses, unclear timelines, and unhelpful troubleshooting, especially around sign-in, syncing, and shared notebook issues. Answer based on 18 reviews Security ### How does Microsoft OneNote handle data security and access control? Microsoft OneNote protects data with password-protected sections and pages, permission controls for viewing or editing, uniquely identified accounts, and cloud access through Microsoft and OneDrive accounts. Reviewers also note limits: sharing and permissions can be confusing, some password protection works better offline, and account, sync, or login issues can interrupt access. Answer based on 176 reviews ## Who uses Microsoft OneNote? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 103 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 103 reviews Administrative 25% Administrative 25% IT & Software Development 15% Education & Learning 10% Human Resources 8% Others 41% Top industries Based on 103 reviews Information Technology and Services 30% Education Management 22% Construction 18% Computer Software 15% Other 15% ## Pros and Cons Real-time collaborative workspace 97% positive reviews out of 179 Most reviewers describe team collaboration as seamless, enabling simultaneous editing and centralized project documentation. Tom H Site Acquisition Specialist, 2 - 10 employees. "The ability to collaborate with others in real-time is a game-changer, making it an essential tool for both personal and professional use." Limited and inconsistent formatting 63% negative reviews out of 103 Some reviewers find formatting options restrictive, causing issues when copying, pasting, or exporting content. Marilyn G Instructional Designer, 1,001 - 5,000 employees. "Sometimes the ability to move content all around bothers me and wish that the blocks of text would snap in, especially when I want to align 2 blocks next to each other." Comprehensive meeting note management 97% positive reviews out of 116 Most reviewers find meeting notes easy to capture, organize, and share, streamlining agendas and follow-ups. Claire B Founder, 1 employee. "OneNote is incredibly flexible for capturing your thoughts, meeting notes or ideas in whatever format makes sense." Inconsistent versions and updates 51% negative reviews out of 101 Some users report version and updates differences across platforms, leading to confusion and missing features. Swarnima G Software Engineer, 501 - 1,000 employees. "It can take a while for updates to show up everywhere, which can be a bit frustrating." Essential for daily productivity 96% positive reviews out of 55 Most users comment that daily use is straightforward, helping them efficiently manage tasks and routines. Madison E Quality Improvement Consultant, 10,001+ employees. "It helps me stay organized with my daily and weekly tasks, it's extremely use friendly, and I've recommended it to many colleagues!" Lag and slow performance issues 81% negative reviews out of 97 Most reviewers indicate performance and speed can be sluggish, especially with large files or on mobile devices. Samuel A Digital marketing manager, 2 - 10 employees. "It lags as the file become heavy and it can be very stressful to sort through a large note" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Search/Filter 4.4 (670) 64.48% of 670 reviewers that rated this feature as important or highly important Microsoft OneNote offers robust search and filter options, letting you quickly locate information across notebooks, including text in images and handwritten notes. Users think the speed, depth, and customizable tags save time, though some wish for improved filtering in tables. Document Storage 4.5 (664) 60.99% of 664 reviewers that rated this feature as important or highly important It gives you a centralized place to store documents, images, and files alongside notes, accessible from any device and synced via OneDrive. Reviewers indicate storage is ample and convenient, though large files may load slowly and some prefer dedicated document management tools. Collaboration Tools 4.4 (656) 62.04% of 656 reviewers that rated this feature as important or highly important This aspect helps you work with others in real time, sharing notebooks, annotating, and syncing updates across devices. Reviewers appreciate integration with Teams and Outlook, though some mention minor syncing delays and wish for user tagging to assign tasks. Data Import/Export 4.3 (411) 58.64% of 411 reviewers that rated this feature as important or highly important You benefit from seamless data import/export, supporting drag-and-drop, printing to OneNote, and integration with Microsoft apps like Word, Excel, and Outlook. Some reviewers find exporting limited to certain formats, but most value the flexibility for sharing and backup. Notes Management 4.7 (370) 83.78% of 370 reviewers that rated this feature as important or highly important With this capability, you can organize, categorize, and personalize notes using notebooks, sections, and pages. Reviewers appreciate the intuitive structure, easy navigation, and flexibility to include text, images, audio, and links, though some mention challenges identifying outdated content. Task Management 4.4 (396) 64.65% of 396 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Microsoft OneNote 25 features Highlight content and/or make notations about parts of content Track and manage schedules and meetings via an integrated calendar This aspect helps you work with others in real time, sharing notebooks, annotating, and syncing updates across devices. Reviewers appreciate integration with Teams and Outlook, though some mention minor syncing delays and wish for user tagging to assign tasks. Leave comments and notes on documents for others to view You benefit from seamless data import/export, supporting drag-and-drop, printing to OneNote, and integration with Microsoft apps like Word, Excel, and Outlook. Some reviewers find exporting limited to certain formats, but most value the flexibility for sharing and backup. Store, manage, and track all electronic documents in a centralized location It gives you a centralized place to store documents, images, and files alongside notes, accessible from any device and synced via OneDrive. Reviewers indicate storage is ample and convenient, though large files may load slowly and some prefer dedicated document management tools. Assemble applications and processes by dragging over and arranging pre-built components Create and share notes/annotations taken during meetings Access software remotely via mobile devices With this capability, you can organize, categorize, and personalize notes using notebooks, sections, and pages. Reviewers appreciate the intuitive structure, easy navigation, and flexibility to include text, images, audio, and links, though some mention challenges identifying outdated content. Arrange tasks based on the level of priority or urgency Notifications that are delivered to users as soon as an event occurs Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Microsoft OneNote offers robust search and filter options, letting you quickly locate information across notebooks, including text in images and handwritten notes. Users think the speed, depth, and customizable tags save time, though some wish for improved filtering in tables. Split and manage tasks into individual components UI looks like task board Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Sample files or documents that could be customized as needed or used as is A digital list of items that need to be completed Get Advice We can help you find the software with the features you need. Features 4.5 (1,907) 4.5 Based on 1,907 reviews ## Pricing Value for money 4.6 (1175) Free Trial [View pricing plan details](https://www.capterra.com/p/227211/Microsoft-OneNote/pricing/) Microsoft 365 Personal $6.99 Per User,Per Month It includes: - 1 TB Cloud Storage - Ad-Free Email - 1 Account - Microsoft Office Integration (Word, Outlook, Excel) - 5 Devices Per User - Offline Access Microsoft 365 Business Basic $7.20 Per User,Per Month It includes: - Identity and Access Management - User Management - Custom Business Email - Spam and Malware Filtering - 10+ additional Apps - Web and Mobile Versions of Office Apps - Chat, call, meet - Microsoft 365 Copilot available as an add-on Microsoft 365 Apps for business $9.90 Per User,Per Month It includes: - Anytime Phone and Web Support - Desktop Versions of Office Apps With Premium Features - Support and deployment - File storage & sharing - Web and Mobile App - Standard Security - Customer Relationship Management - Project Management Microsoft 365 Family $9.99 Flat Rate,Per Month It includes: - Up to 6 TB of cloud storage (1 TB per person) - 6 accounts - Data Security - Identity and Device Security - Microsoft Teams - Microsoft Outlook - Data and device protection for the entire family with Microsoft Defender Microsoft 365 Business Standard $15.00 Per User,Per Month It includes: - Live Events & Webinars - Attendee Registration and Reporting Tools - Video Editing - Email and Calendar Sync - Teamwork & Communication Microsoft 365 Business Premium $26.40 Per User,Per Month It includes: - Identity and Access Management - Advanced Phishing Protection - Virus Protection - Device Protection and Management - Endpoint Protection Value for money 4.6 (1,175) 4.6 Based on 1,175 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ AutoCAD](https://www.capterra.com/p/265024/AutoCAD/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1027) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,027) 4.3 Based on 1,027 reviews ## User reviews Overall rating 4.6 Based on 1,970 reviews Filter by rating 5(1305) 4(532) 3(110) 2(17) 1(6) Mentioned topic Sorted by most recent FC Fannie C. Estimator Electrical/Electronic Manufacturing ### "Estimator of Marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 16, 2026 Microsoft OneNote is that copying and pasting content from other documents or applications does not always work perfectly. Pros OneNote is easy to edit and update, allows quick copy-and-paste of information, and provides excellent organization through notebooks, sections, and pages Cons OneNote is easy to use for note-taking and organizing information, but it can sometimes have issues when copying and pasting content from other documents, especially when complex formatting is involved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TO Tyra O. People Operations Specialist II Computer Software ### "OneNote is One of My Favorite Tools! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 16, 2026 Pros I LOVE using OneNote and it has only gotten better overtime. Their UI is fantastic and super easy to use! It helps me stay organized and working at my maximum level of productivity. It's super easy to keep all of my documentation stored and organized neatly within the tool. I use it everyday and love it! Cons There's nothing that I can identify that I truly dislike about OneNote. So far I've had a great experience! From time to time I will enter a new section on the same page and it will not auto-align with the previous section-- really small and picky UI preference. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Clyde W. System Adminstrator Food & Beverages ### "All-in-One Note Taking Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 I use OneNote constantly throughout the day. It's beneficial while I'm in meetings and also helps me with project planning. Pros Microsoft OneNote is the perfect note taking app. It allows me to take notes while in meetings and also helps me stay organized while being able to separate notes from each other and create several different workbooks for my notes. I also like the ability to share/upload notes via OneDrive. Cons There always seems to be an issue with syncing from my Windows laptop to my iPhone or iPad. The sync issue never seems to resolve itself and causes problems accessing newly created documents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Ali M. Software Manager Information Technology and Services ### "OneNote helps me stay organized throughout my day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 4, 2026 Pros The search feature of Microsoft OneNote is very good when I need to fine something I wrote months ago. I take notes on my computer and I can check them on my phone or ant other device. I love that OneNote let me organize information as I want, it is very flexible. Cons The interface can sometimes feel cluttered, when managing a lot of notebooks and sections. Sometimes syncing took longer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TJ Tomas J. Senior EUC Specialist Information Technology and Services ### "Great for notes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 Overall a solid note-taking tool that I use regularly. However, I may gradually transition to Microsoft Loop as it evolves and offers a more modern, integrated experience. Pros Very easy to use with a clean layout. Great for quick note-taking, organizing thoughts, and syncing across devices. Perfect for capturing ideas on the go. Cons Noticeable UX inconsistency between the 2016 version and newer versions, which can be confusing. Some features feel fragmented or missing depending on the platform used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Augusto C. Professore di Diritto ed Economia Primary/Secondary Education ### "Diritto in Digitale: Il Blocco Appunti come Laboratorio Giuridico" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 L'esperienza più gratificante avviene durante la correzione dei compiti (es. casi pratici di Diritto o analisi di articoli della Costituzione). Anziché correggere pile di fogli cartacei o file Word inviati per email, puoi usare lo strumento "Revisione compiti" di OneNote. La possibilità di inserire un feedback audio direttamente accanto a un paragrafo scritto dallo studente è rivoluzionaria: sentirsi spiegare a voce dove si è commesso un errore di interpretazione giuridica è molto più efficace e umano rispetto a una nota scritta a margine. Inoltre, puoi utilizzare dei "badge" o degli adesivi digitali integrati per premiare l'impegno o il ragionamento logico, aumentando la motivazione degli studenti che percepiscono una correzione più attenta e dialogica, trasformando la valutazione da un momento punitivo a un vero percorso di apprendimento. Pros l vantaggio principale è il Blocco Appunti per la Classe (Class Notebook). Per una materia come Diritto, dove la normativa è in continua evoluzione (si pensi alle frequenti modifiche al Codice Civile o alle riforme costituzionali), OneNote ti permette di distribuire istantaneamente materiali aggiornati a tutti gli studenti. Puoi creare una "Libreria contenuti" in sola lettura, dove inserire le tue dispense, le sentenze commentate o i casi di studio più recenti, che gli studenti vedranno apparire magicamente nei loro dispositivi. Non dovrai più gestire fotocopie che si perdono o file inviati via email che restano dimenticati in cartelle sparse. Cons Lo svantaggio principale risiede nella complessità della configurazione iniziale per te e per gli studenti. Se la classe non ha dimestichezza con l'ecosistema Microsoft 365, i primi tempi possono essere frustranti: configurare i permessi del blocco appunti, gestire la sincronizzazione dei file tra PC, tablet e smartphone, e insegnare ai ragazzi a organizzare le sezioni del loro blocco personale richiede tempo. Inizialmente, il rischio è che una parte della lezione venga spesa a risolvere problemi di accesso o di "sincronizzazione in sospeso", sottraendo spazio al programma di Diritto. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Sales Specialist Computer Software ### "OneNote Helps With Note-Taking, Organization, and Productivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 26, 2026 I use OneNote when it comes to taking quick notes or to remind myself specific tasks I need to get done for the day. The platform is very easy to use so I don't have to take notes with a pen and paper. Pros I like that OneNote helps me stay organized and manage my notes I take on my meeting and call summaries. I like the notepad structure with sections and pages because it makes it easy to keep information organized and accessible. Cons I wish there was a way for OneNote to be more interactive like to be able to set reminders or to notify you of a task you write down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Patrick C. VP Strategy Marketing and Advertising ### "The best way to have all your thoughts in one place." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 24, 2026 I have used it for many years and created many books to capture everything from client overviews to writing ideas. Pros I love the way that OneNote allows you to structure all of your thoughts or the content on any given project or topic. Cons When I first started to use OneNote, it takes a little while to get used to the way a copy block can float on the page and move around. Once you get used to it, you realize how helpful this approach is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Carol M. Student Higher Education ### "Flexible and feature-forward, but not essential for me anymore" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 17, 2026 Overall, OneNote is a good tool, especially for academic environments, but it feels more complex than what I currently need. As my use has shifted away from university-based work, simpler alternatives have become more practical for me. Pros Microsoft OneNote was very useful for taking class notes throughout my studies, especially when I had access to it through my university’s Microsoft pass. It worked well with other Microsoft apps and made it easy to keep everything organized in one place. It synced with OneDrive, which helped ensure my notes were accessible across devices and backed up. Its organization system is detailed and structured, which worked well for academic use. Cons The interface can feel overwhelming, similar to other Microsoft applications like Word, and therefore takes an excessive amount of time to get comfortable with its layout. The mobile version was underwhelming even compared to desktop, which made it less convenient for quickly capturing notes without my laptop. Since finishing school, I’ve also found myself gravitating more toward simpler, free note-taking apps that better fit my current needs. This has made OneNote feel unnecessary overall as a single consumer rather than one with access from an institution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Software Engineer Information Technology and Services ### "Simple and Useful Tool for Organizing Notes and Ideas" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 2, 2026 Overall experience with Microsoft OneNote has been very positive. It is a simple and practical tool for taking notes, organizing ideas, and keeping everything in one place. It fits well for both personal use and work related tasks, especially when there is a need to quickly capture information. It is easy to use on a daily basis and helps stay organized without much effort. Even though there are a few minor issues like syncing delays or limited formatting options, it still remains a reliable and useful app for managing notes and improving productivity. Pros What I like most about Microsoft OneNote is how easy it is to capture and organize information in one place. It works like a flexible notebook where notes, images, links, and even sketches can all be added without worrying about structure too much, which makes it very practical for daily use. Ease of use is one of its strongest points. Creating and organizing sections and pages feels natural, and it does not take long to get comfortable with the layout. For team collaboration, it is useful because multiple people can work on the same notebook and see updates in real time. This makes it helpful for sharing meeting notes or project ideas without sending files back and forth. In terms of document management, it keeps everything well organized within notebooks and sections, so information is easy to find when needed. It also adds to productivity since it is simple to quickly jot down ideas and keep track of tasks without switching between different tools. Value for money is good, especially since it is included with Microsoft 365 for many users, which makes it accessible without extra cost. Customer support is available through Microsoft resources and help guides, which are usually enough for resolving common issues. Cons What I like least about Microsoft OneNote is that syncing can sometimes be slow or inconsistent, especially when working across multiple devices. It can take a while for updates to show up everywhere, which can be a bit frustrating. Another issue is that the organization system, while flexible, can become messy if not managed carefully. When there are many notebooks and sections, it can get harder to keep things structured and easy to find. There are also some limitations when it comes to formatting compared to more advanced word processing tools. It works well for notes, but not so much for more detailed document work. Overall, it is very useful, but these small issues can affect the experience at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227211/Microsoft-OneNote/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Notion vs Microsoft OneNote](https://www.capterra.com/compare/186596-227211/Notion-vs-Microsoft-OneNote)[Evernote Teams vs Microsoft OneNote](https://www.capterra.com/compare/154969-227211/Evernote-Business-vs-Microsoft-OneNote)[Fusebase vs Microsoft OneNote](https://www.capterra.com/compare/147496-227211/Nimbus-Note-vs-Microsoft-OneNote)[Box vs Microsoft OneNote](https://www.capterra.com/compare/148766-227211/Box-vs-Microsoft-OneNote) [Glasscubes vs Microsoft OneNote](https://www.capterra.com/compare/101272-227211/Glasscubes-vs-Microsoft-OneNote)[monday.com vs Microsoft OneNote](https://www.capterra.com/compare/147657-227211/monday-com-vs-Microsoft-OneNote)[Trello vs Microsoft OneNote](https://www.capterra.com/compare/211559-227211/Trello-vs-Microsoft-OneNote)