# Sage 100 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sage 100 the right Accounting solution for you? Explore 376 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227232/Sage-100cloud/reviews

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Sage 100

4.1 (376)

[View alternatives](https://www.capterra.com/p/227232/Sage-100cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of Sage 100

Ease of use

3.9

Customer Service

3.8

## Pros and Cons in Reviews

Intuitive and accessible interface

85% positive reviews out of 103

Most reviewers indicate ease of use, with straightforward navigation, helpful resources, and quick learning for new users.

High and increasing costs

66% negative reviews out of 47

Some reviewers feel pricing is steep, with extra fees for modules, costly updates, and ongoing subscription expenses.

Comprehensive accounting functionality

90% positive reviews out of 48

Most reviewers describe accounting as robust, reliable, and adaptable, supporting complex financial management and reporting.

Jerry C

Edcuator, 2 - 10 employees.

"Sage 100 uses GAAP, generally accepted accounting principles, in every small business this is a must use tool. "

Frequent software glitches

77% negative reviews out of 47

Most reviewers report recurring bugs, system errors, and frustrating troubleshooting, especially with updates and multi-user access.

Integrated modular system

89% positive reviews out of 27

Most reviewers find modules easy to learn, seamlessly connected, and customizable to business needs and growth.

Lewis C

Accountant, 11 - 50 employees.

"I like how you can purchase the modules you need vs everything being packaged. "

Cumbersome transaction management

79% negative reviews out of 28

Most reviewers describe transaction processes as inefficient, difficult to correct, and lacking shortcuts or user-friendly features.

## Showing most helpful reviews

Showing 1-25 of 376 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kevin H.  
Controller  
Education Management  
Used the software for: 1-2 years

### "Sage 100 - Great Software for the Value"

September 10, 2025

4.0

My overall experience with Sage 100 was positive. The software offered all the functionality that was needed to the team.

Pros

What I liked best about Sage 100 was the value and the support offered. The software met all my reporting needs.

Cons

What I liked least about Sage 100 was that it did not offer an cloud based services for remote access for myself and the team.

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage 100

Sage 100 offered more functionality for the cost.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Sage 100 offered more functionality than we were getting with prior software.

Review Source

DP

David P.  
Chief Financial Officer  
Food Production  
Used the software for: 2+ years

### "Chief Financial Officer"

November 14, 2025

5.0

We've been using Sage 100 for over 25 years. As our business has changed and grown, Sage 100 has meet all of the accounting challenges we have faced.

Pros

Strong audit trail of transactions. Large group of Master Developers that have add-ons to meet any challenges in accounting that may arise - example EDI processing.

Cons

Proprietary database. Not a real-time database for transactions - it is a batch processing system. SQL solutions not as robust as their proprietary database solution.

Alternatives considered

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Reason for choosing Sage 100

Sage 100 met all of our needs with the ability to grow

Review Source

AN

Amir N.  
Controller  
Education Management  
Used the software for: 6-12 months

### "Accountants Sage 100 Review"

March 23, 2026

4.0

The overall experience with the Sage 100 is powerful. Allow management to customize the reports as per the need.

Pros

Sage 100 is a complete professional accounting software system. The system is available with a monthly low-cost maintenance.

Cons

There are issues with the software updates along with the additional cost associated with it. There are issues needed to be sorted out with the customer representatives which is not good

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage 100

Sage is a professional accounting software which handle accounting as per the accounting standards

Review Source

SK

Sam K.  
Project manager  
Food Production  
Used the software for: 1-2 years

### "An all in one solution to accountancy and orders"

January 27, 2026

3.0

In the end we kept using Sage for a long time for our accountancy side o0f the business. our accountant was fully trained on this and was able to train others so it made sense. We went and got alternative softwarew for the placing and receiving orders side of the business. If you did just want to get one piece of software though, it can do it all.

Pros

We used Sage 100 in two ways. We used it for the accountancy side and we also used it as our ordering software. As an accountancy package it was great. It took me a little bit longer to learn than some other programmes but in it's defence it was the first software of this type I had ever used. It served more than one functiona s a business when we started.

Cons

When it came to using it as our ordering software (both orders coming in and PO's for purchases) it seemed quite a long process compared to software we have used since which is specifically tailored to this function.

Review Source

JC

Jerry C.  
Edcuator  
E-Learning  
Used the software for: 2+ years

### "Education Using Sage 100"

January 20, 2026

5.0

I started using Simply Accounting over 20 years ago in my accounting courses. It has now evolved into Sage 50 and into Sage 100. This program still out does the accounting principles of other programs. Thank you Sage!

Pros

Sage 100 uses GAAP, generally accepted accounting principles, in every small business this is a must use tool. Sage has provided the program to the school system as educational partners. I know several past students who now use Sage in their daily lives because they learned the program in high school

Cons

Sometimes the program is difficult to install in a school setting in our lab environment. With that being said I fully understanding the licensing is a difficult thing to keep track digitally.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Sage 100

Sage 100, at that time was Simply Accounting had an Educational Partner program.

Review Source

DT

Daniel T.  
Vice President  
Accounting  
Used the software for: 2+ years

### "Vice President"

October 31, 2025

5.0

I've been using Sage100 for over 25 years. I am quite happy. The upgrade process is easy. The features are rich.

Pros

rich features, scalable module approach, user friendly. The premium version use Microsoft SQL as data backend can satisfy huge data volumne.

Cons

It need some training because the setup options could be overwhelming. It might be difficult for users who do not have accounting background.

Switched from

[SBT Executive Series](https://www.capterra.com/p/108311/SBT-Executive-Series/)

company grow and SBT did not offer Time and Billing module

Review Source

NA

Nicole A.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Don't waste your money and time"

July 31, 2025

1.0

Pros

The accounting reports. AP and AR are easy to use.

Cons

Don't get involved with this company. They are horrible. $1,200 per year for customer support and they don't even have a phone number to call. You chat online with someone, they send you articles from Google and tell you to figure out the issues with THEIR software yourself

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Sales representatives convinced us that their program was better

Review Source

PG

Paul G.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Poor Customer Service and Software"

February 26, 2025

1.0

Overall Poor upgrade from Sage 50 Accounting. Little to no support from customer service (usually just told to look in the knowledge base). At one point we stated to pay for outside help. There are much better options out there.

Pros

We used the contractor version of Sage 100. It was a nice all in one solution with everything in one place. Invoicing was pretty simple for our accounting to use.

Cons

Mobile app didn't do anything, it was extremely basic. Taxes were not actually calculated on employees pay (it still calculated it but didn't actually track it, just stopped at one point but only for a few and it wasn't caught), estimating module could use a lot of work to update it.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

It was offered as an upgrade to the company from sage 50 to sage 100 contracting as an all in one solution.

Review Source

MT

Megan T.  
Office Assistant  
Construction  
Used the software for: Less than 6 months

### "Pretty good receipt management "

April 15, 2026

5.0

Pros

Great receipt management for teams with outside employees who lose receipts because they do not come to the office daily.

Cons

The setup for clients is quite intense, and we had to go through many meetings to set up this program.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

hubdoc is very glitchy and slow, this is so much easier to use

Review Source

MJ

Melody J.  
Staff Accountant  
Construction  
Used the software for: 6-12 months

### "Sage 50 - infinity(Intacct)"

April 28, 2026

5.0

Great, but looking forward to learning Sage Intacct. I have used Sage 50, Sage 100 and we just signed on for Sage Intacct.

Pros

Financials reporting worked well. I liked that everything was permanent once posting versus Sage 50 where you can change transactions.

Cons

Bank Reconciliation platform was not as user friendly as newer platforms. A few specialty things to know to clear “stuck” transactions from cache.

Review Source

SP

Shawn P.  
VP  
Construction  
Used the software for: 2+ years

### "Sage 100 Love Hate Relationship"

May 7, 2020

3.0

It has been a mixed bag. Having used since Mas 90 4.05. We are "comfortable withe the software and it does the job for us. Currnetly running Sage 100 2019. Upgraded from 2017 because we had to due to payroll module support. For a small business this is very expensive software and I often feel that we could do what we need with less expensive software. For what we pay annually to Sage and what we pay every 2 years to a Support company for basically mandatory upgrades, I am not sure we get our moneys worth. This will probably be the last upgrade we do for a Sage product. Will start looking for an alternative, more modern feeling cloud based solution with plans to rollover in 2022 unless something changes with our current platform.

Pros

There are a lot of features that help us run our business

Cons

Many of the features are inconsistent in the implementation. Lack of standardization in reports.

Reason for choosing Sage 100

Seemed to be the best choice in 1995.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Inventory management, point of sale, payroll and multi user functionality.

Review Source

OL

OLIVIER L.  
Project Manager  
Consumer Goods  
Used the software for: 2+ years

### "Obsolete Software only for small businesses"

January 13, 2025

3.0

Pros

Can do a lot. Personal c# developpement possible with Objets Metier.

Cons

Obsolete softaware in many features . For example , the length of fileds is very short (a serail number with only 31 charactersn a title with 69). A godd facelift would be welcome. There' s too many bug in mangement that are still not resolved. The interface is not modern and the document generator is from another era. There's not workflow either.

Review Source

Response from Sage

January 15, 2025

Hi Olivier - thanks for taking the time to leave a review and I am so sorry that your experience with your Sage product is not living up to expectations. I will pass your feedback onto the relevant internal teams. Anna Parker - Customer Advocacy Executive

RC

Rajesh C.  
President  
Financial Services  
Used the software for: 6-12 months

### "Sage 100 Review from small setup"

May 26, 2025

5.0

Doesn’t exactly welcome you in. Bit stiff, but once you’re in, it handles serious numbers without blinking.

Pros

Plenty of features, maybe more than you need. Can feel like it was built for someone with a bigger setup.

Cons

Takes clicks to get around. Not super intuitive, but if you stick to what you use often, it stays manageable.

Review Source

IB

Ian B.  
NOC Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Sage 100 Accounting Software is Easy to Manage!"

October 15, 2024

4.0

I have been supporting Sage 100 for years and able to maintain and patch on our schedule to accommodate us better.

Pros

I like the interface and setup of Sage 100. It makes it helpful to control the maintenance and patching of the servers locally.

Cons

There are times when we would like to have more support for local resources and have not been able to find it.

Review Source

Response from Sage

October 21, 2024

Thank you for your review, Ian! We're glad to hear that you find the interface and setup of Sage 100 helpful for managing server maintenance and patching. We appreciate your feedback on support for local resources and I will share it internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

MF

Mimi F.  
Assistant Controller  
Construction  
Used the software for: 2+ years

### "Excellent software for a small to midsize company"

September 3, 2024

4.0

The integration to pVault, a paperless document management platform used to approve or reject A/P invoices, worked well but there would be errors for large batches. It was hard to determine where the problem lied and which platform to blame. Overall, a small sized construction or manufacturing company projecting growth to midsize in a few years.

Pros

The simplicity of it. It has the capacity to do everything needed in accounting and easy to learn. Good for a small to midsize company.

Cons

I wish the report parameters had more options to view data. I wish there was an option to increase the system font size.

Review Source

Response from Sage

September 9, 2024

Thank you, Mimi, for your review of Sage 100. We're delighted to hear that you find it simple and effective for accounting needs. We appreciate your feedback on report parameters and font size, and we'll consider these for future updates. Your insights are valuable to us. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

TS

Tiah S.  
Accounts Payable and General Ledger Associate  
Hospital & Health Care  
Used the software for: 2+ years

### "A Must for Any Accounting Department!"

July 29, 2024

4.0

I use Sage 100 on a daily basis. When I got this job, it was my first time working in this program and I was a little intimidated, but once I sat down and started navigating through the different modules, I could see that it was not going to be a problem to use at all!

Pros

It's very simple and straight forward and easy to use. It's not convoluted with a bunch of unnecessary features. It also has a lot of useful resources and help guides right there if you need them.

Cons

I'm not sure of the ease of integration with other products. I think it was attempted but not followed through on.

Review Source

Response from Sage

August 8, 2024

Thank you, Tiah, for the positive feedback on Sage 100. We're glad to hear about your seamless experience and are exploring integration capabilities to further support your needs. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

IH

Isobel H.  
Owner  
Accounting  
Used the software for: I used a free trial

### "Easy to use"

October 27, 2024

4.0

It's a good product that meets the basic needs required, although is not very good at integrating

Pros

straightforward program to use, and does not contain unnecessary features, and covers the basic functions

Cons

not easy to integrate with other products, prices only comparable for medium to large businesses

Review Source

Response from Sage

November 11, 2024

Thank you for your review, Isobel! We're glad to hear that you find Sage 100 straightforward and effective for basic functions. We understand your concerns about integration and pricing for smaller businesses. Your feedback is valuable as we strive to improve our product. Thank you for sharing your experience with Sage 100!

TK

TIM K.  
member specialist  
Civic & Social Organization  
Used the software for: 2+ years

### "good starting point "

May 15, 2024

3.0

its easy enough to get through. a quick learn. it'll do the job day to day no problem.

Pros

it is a very simple program to use. it really cant be dumbed downed enough. its a great starting point for a small business, as the company grows probably would want to upgrade

Cons

certain options could just be better. Inventory look up, example looking up an item could be better, unless the description is spot on to find the part # the program wont broaden the search for you.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

NEW JOB, HAD NO CHOICE IN THE MATTER .....

Review Source

Response from Sage

August 8, 2024

Thank you for sharing your experience, Tim. We're glad Sage 100 serves as a solid foundation for your organization. We acknowledge the areas for improvement and are dedicated to enhancing our features. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

YW

Yuan W.  
Geschäftsführer  
Wholesale  
Used the software for: 2+ years

### "Software is bad, service partner is worse."

April 19, 2024

1.0

outdated technology, lack of transparency, psuedo subscription without meaningful updates. Poor quality of the service partner network leaves much to be desired.

Pros

the name of the software. But don't be fooled by that.

Cons

On paper it has all the functionalities. In reality none of them works properly. You endup with countless customizations from a Sage partner and become very dependent on their partner. They are neither good nor cheap.

Review Source

Response from Sage

August 8, 2024

We're sorry to hear about your experience, Yuan. We value your feedback and are committed to improving both our software and the service partner network to better meet your needs. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Tod H.  
Sales Configuration Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "MAS90 - Windows - Sage 100"

April 12, 2019

3.0

Custom reports are tricky in that some modules do not "play in the same sandbox" as other modules.

Pros

Once you get a sound understanding of the modules, it is fairly easy to sort and find information and to product some reports.

Cons

MAS90 was a pre-Windows software that had limits, but was workable. Then MAS90 was sold and given a facelift to become Sage 100. Sage 100 is basically a format, presentation and color change from MAS90. I used MAS90 25 years ago and learned some of the shortcuts after going to the State of the Art University. When I left the company that used MAS90, within a short time something happened to the business world: Windows. Now 25 years later and after several versions and upgrades of Windows, I am once again working with MAS90 behind the mask of SAGE 100. It is not like revisiting an old friend, but an old motel that are still using the same bedding. The training that I received did help make the reintroduction easier. It is ironic that several times in the search bar of Sage 100 it even refers to "MAS90." None-the-less as noted the Windows rise and dominance came into the mainstream if not becoming the stream of business. The tough thing is that MAS90 did not change with a Windows feel when it was altered into Sage 100. Frankly, it is most frustrating to jump from Outlook, Word, Excel then to Sage 100. Something as easy as hitting "enter" or "tab" in Sage 100 will cause redundancy in keying and wasted time. The answer is simple, the user MUST have a passion for selecting or clicking the left mouse button and consciously shifting their thinking from 2019 back to 1994 when ever they enter the world of Sage 100.

Review Source

KJ

Kenneth J.  
Vice President  
Maritime  
Used the software for: 2+ years

### "Sage 100c 2017 - 2019 review"

May 8, 2020

4.0

Company replaced Platinum for DOS which had been in place for 20+ years. So moving to Sage 100c and having the ability to drill down into the data is a great feature. Being able to email invoices/purchase orders have improved the productivity of employees (they no longer have to go look for hard copies).

Pros

First off is the User Define Fields (UDF), if a field is not in the software or you have something unique that needs to be captured, as an end user you can add the field without custom programming or use of a VAR. The next feature would be Visual Integrator (Import/Export utility), this feature is great for either uploading data into Sage or exporting data for analysis. Memo Fields are great! Paperless Office is great along with the ability to email invoices, purchase orders, etc. Sage Intelligence is a love/hate relationship: Very easy to build reports, but the runtime for running reports takes a long time (i.e. most of my reports 1-2 minutes) versus the standard Sage financial reports of 10-15 seconds.

Cons

The Extended Description for inventory items. For the life of me, not sure why Sage still uses the Extended Description in inventory. This makes it very difficult for data imports or exports. If your company does drop shipments then really understand how it works. On the inventory side you end up with a black hole. Moving invoices from one batch to another is limited utility due to no one can be in the batch, so we end up moving invoices after hours. When running the Period End process for a module locks users out, so this normally has to be done during none business hours. Sage is weak in the inventory physical count area (i.e. cycle counting).

Reason for choosing Sage 100

The price.

Review Source

RN

Renee N.  
Senior Accountant and Head of Office Administration  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Fortunately this version has been upgraded"

February 18, 2017

3.0

I work in the manufacturing industry, specifically a foundry in Chicago. Several factors bias my experience with MAS90/Sage 100. I was introduced to the software with no training or reference guide because the woman before me left suddenly and without any documentation. In a certain perspective that speaks well of this product in that simply by internet research and experimentation, as well as a few call to our highly paid "Sage" support line, I have been able to work with the system adequately. I would love to upgrade to a new version of this Sage product and imagine that it is very likely a much cleaner and straight forward operating system For instance, the difference between reversing a check and simply reversing the G/L transaction are two different procedures and a third procedure to void a check that has never been issued is a different procedure entirely from voiding a check that you have placed a stop payment on. In a sense, these five distinctions would be ideal for a precise audit trail if the procedures themselves were not extremely complex and vague to distinguish. The General Leger reports are clear and are in themselves user friendly in offering the opportunity to easily make accrued and adjusting entries. I would certainly encourage anyone to investigate the newer versions of Sage in consideration of their industry specific needs. We have not created a direct interface between our receivables data base "Exact" directly into MAS 90 due to the particular need to maintain specific Alloy/Customer information and our small company simply lacks the time and technical understanding to do so. Again my situation is severely biased due to my particular circumstances and I believe a newer version of Sage may very likely be an excellent ERP.

Pros

If I can figure out a highly antiquated version of their product without internal direction and assistance, I suspect the newer versions of Sage can only be fat superior.

Cons

A complete mire of ambiguity when it comes to the Accounts Payable component in this ancient version by Sage:MAS 90

Review Source

fE

ful E.  
Content creator  
Accounting  
Used the software for: 2+ years

### "Sage 100 review "

May 6, 2023

5.0

Good

Pros

It makes financial reporting easy, it makes stock management easy, it makes sales easy

Cons

Working from a distance with sage sometimes is very difficult especially when there is no internet connection

Review Source

JS

James S.  
Manager  
Automotive  
Used the software for: 2+ years

### "Great software for a small growing business"

May 8, 2020

5.0

There have been some nice improvements in the 18 years we have been using Sage 100/MAS90. It is not cheap, but gets the job done. They must continue to use customer feedback to make the right improvements to the software and not change features users heavily rely on.

Pros

Customer service has been great. They do everything they can to help resolve issues. Sage’s scalability has allowed the software to grow along with our needs. 3rd Party software works best if has partnered with Sage to get updates that allow for testing prior to a new update being released.

Cons

It seems that along with some enhancements you get when upgrading, you may lose some functionality such as when printing travelers that now require more steps to complete. Custom reports and integrations can be costly because a Sage reseller is needed for support.

Reason for choosing Sage 100

We asked our associates that had knowledge of or had used Sage in the past. We also talked to other companies that used Sage.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

It did not meet our needs as we grew.

Review Source

Tracey B.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Pay for everything "

October 30, 2023

1.0

Pros

Nothing - we used to but they they monetized everything

Cons

Don’t buy unless you plan to have every area monetized. We bought the program years ago then they updated us without consent to subscription. Since then it’s every little thing costs.

Review Source

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