# Sage HRMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sage HRMS the right Human Resources solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227236/Sage-HRMS/reviews --- Sage HRMS 3.7 (46) [View alternatives](https://www.capterra.com/p/227236/Sage-HRMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 15th, 2026 # Reviews of Sage HRMS Ease of use 3.6 Customer Service 3.2 ## Pros and Cons in Reviews PC Precious C Interior DesignDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “I must say, just like any product it isn't easy to use in the beginning, but once you learn how to and familiarise yourself, it is easier to navigate.“ May 8, 2021 MM Mary M Human Resource ManagerElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 6-12 months. “It requires a stand alone computer log-in due to security concerns with the database.“ December 16, 2020 SB Sean B HR GeneralistOil & Energy, 201 - 500 employeesUsed the software for: More than 2 years. “Software looks and acts outdated, clunky, not user friendly.“ November 16, 2020 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Mary M. Human Resource Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Sage HRMS 2020 Review" December 16, 2020 4.0 I can't say that any specific business "problems" have been solved. More that is fills the needs of HR, Payroll, Attendance functions that are necessary to the business. Pros It was the easiest transition from the former Sage Abra Suite that we were using prior. Cons It requires a stand alone computer log-in due to security concerns with the database. This has caused several problems. There was a very critical execution failure of Processing Time Off and Print/Post checks during a recent payroll processing. Reason for choosing Sage HRMS Because it was the easiest transition from the Sage Abra Suite product we had been using for 20 years. Review Source MH Melissa H. HR Manager Construction Used the software for: 2+ years ### "HRMS works for us!" February 25, 2019 5.0 This product is great mainly because customer service is such a great help. People at Sage know their product well and their people have been able to answer every question I have to help find solutions. Pros The software has wizards that help with entering new hires, training, pay raises, job changes, etc. These are helpful because you don't miss a step! Cons The software requires a manual export to our payroll system. So, after a new hire is entered, or any changes are made for that matter, I have to manually export the data to payroll. I don't have to enter things twice, but I do have to wait for the information to export over so that the most up to date information is in the payroll system. Review Source MW Matt W. Senior Full-Stack Developer Utilities Used the software for: 2+ years ### "Gets the job done" November 12, 2020 3.0 Pros The promise that HRMS would work seamlessly with CRE was a huge perk of using it. Cons It doesn't integrate as well as anticipated for our company's specific needs. Support is slow and sometimes unhelpful. Training is long and dry. Review Source B Betsy HR Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use" March 28, 2019 5.0 Pros Everything is well laid out, intuitive and has a nice, updated look. Like that you can add as many custom fields as you want on the HR side. They do a great job of keeping up with tax and legislative updates. Cons It's not necessarily a con because the software comes with lots of standard reports, but if you want custom reports then they need to be written in Crystal Reports. If you have someone that knows Crystal Reports, it's super easy! If you don't have someone that knows it, then you can end up like one of the previous reviewers and end up with reports that don't tie out. :) Review Source DT Danty T. IT Food & Beverages Used the software for: 2+ years ### "HRMS Review\_Dekalb Farmers Market" November 12, 2020 4.0 Pros Ease of Use & user Friendly. Good reporting's and also the customer support is so good Cons Its not that stable and kicking us out almost all time when we run some reports Review Source CG Chris G. IT Manager Construction Used the software for: 2+ years ### "Poor product" November 30, 2020 2.0 Negative, have not heavily used product and will most likekly discontinue use before implementing Pros We don't like anything about the product and have failed to implement after several years. It can't do anything that we want it to do. Anything we have attempted to use the product for ends up requiring more $$$$ to enable more functionality. With the base functionality so poor and limited, we would be hard pressed to move forward with any of the pay for play advancements. Cons Requires third party application to move data from SQL to Sage PSQL databases and is not automated on backend like most products in 2020. Review Source JM Jenna M. HR Manager Hospital & Health Care Used the software for: 2+ years ### "Not bad for basic level HR functions" July 13, 2023 2.0 Pros It is user friendly. Very self explanatory to navigate Cons Lots of repetitive data entry, reporting is really tough - had issues with building custom reports Review Source SB Sean B. HR Generalist Oil & Energy Used the software for: 2+ years ### "Not HR Software" November 16, 2020 3.0 Below Average. Pros Basic and not the most expensive. Have used it at other employers before. Cons Not a viable HRIS. Software looks and acts outdated, clunky, not user friendly. Functionality is below average compared to competitors Review Source CS Carol S. HR Director Non-Profit Organization Management Used the software for: 1-2 years ### "Webinars" November 17, 2020 5.0 I've been with this software since it was ABRAcadabra. It's a good product. Pros I attended a webinar today on using Crystal Reports. It was a brief overview, but easy to understand and very helpful. Cons Sometimes the software is not intuitive, and it's hard to learn all of the tricks to make it run smoothly. I get frustrated with tech support. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reason for choosing Sage HRMS In house and overall proce. Review Source KL Karen L. HR Generalist Machinery Used the software for: 2+ years ### "Sage HRMS" May 15, 2020 4.0 I have access to any employee data at any time and can do reporting from the system with ease. Pros This system keeps data and is relatively easy to report from. It is nice to upload a picture of employees. It provides easy look up for employee data. Cons This system needs an onboarding tool and self-service options. Also, sometimes it would be good to see more data on a person without moving from page to page. Review Source LA Loren A. HR Director Non-Profit Organization Management Used the software for: 2+ years ### "Outdated and expensive compared to other systems." December 3, 2019 2.0 I have used sage products since the early 2000s and have noticed the decline in quality over the years. Sage has not done their job in staying updated with the times and the system reflects that. Pros Customer service has always been good with the company. They have made several customization over the years that were specific to our operations. Cons System was slow, prone to crash and did not allow for selfserve access and management by employees. Outdated for the times. Review Source KH Kelsey H. Marketing Director Automotive Used the software for: 1-2 years ### "Sage HRMS" February 14, 2019 5.0 Reliable for mid-size company, doesn't require a lot of hours of training to use, user friendly. Pros Very easy to use, the tools are great and the analytics are really helpful. I like that it is an all in one for payroll, benefits, performance reviews, applicant tracking and so much more. Cons Sometimes the reporting isn't exactly what you want/need and you have to do some digging in order to get the right results. Review Source AT Ashley T. Payroll Coordinator Used the software for: Less than 6 months ### "Multifunctional but Complicated " October 20, 2016 3.0 I did not like this system at all until I had to try another system and then I realized they have both definite cons and pros. Their customer service is horrible and they do not usually provide much assistance and use outside support contractors that are not always pleasant or timely. I ran into problems quite frequently but I also have to say I was using it for a municipality, not a private company like the software was intended. I can say that the options for reports and capabilities are extremely extensive and the limits seemed never ending in terms of data. They had some hiccups with their ACA reporting add-on but in the end it was extremely simple, easy, and effective to use. Pros Features and functionality. Cons Customer Service. Complicated to understand and learn at first. Review Source GC Gary C. Controller Wholesale Used the software for: Less than 6 months ### "new user" May 7, 2020 3.0 payroll Pros good reports for checking history, check printing Cons customer support doesn't answer the phone Review Source GO Godwin O. system engineer Computer Software Used the software for: 6-12 months ### "Resourceful Software" July 2, 2021 4.0 Pros The software has the ability to make the work load for the human resource to be simple with its unique features. Cons The software has a too many features which might overwhelm the user. Review Source TK Tim K. Administrative Officer Security and Investigations Used the software for: Less than 6 months ### "Simplifies scheduling and is clear and easy to use." February 6, 2025 4.0 It's a super useful bit of software that makes scheduling wildly easier. I do wish it would sync with Microsoft Teams, but other than that it's great. Pros Sage HRMS has a fairly clear and easy to use interface and doesn't take long to figure out how to do anything Cons It doesn't integrate with any other software, so if you're using more than one program for scheduling, everything has to be put in manually on both. It also would be nice if there was a way to easily track how overtime has been distributed between employees, but I think I'm nitpicking. Review Source PP Purva P. Recruiter Consumer Goods Used the software for: Less than 6 months ### "Sage HR Is a Great App for Work " February 7, 2025 5.0 10/10 I like how I can see different tasks laid out for me and the best part is scheduling vacay days is so efficient. Pros I like how it’s very organized and uploading documents is an ease Cons Nothing. I love the app so much! It helps me keep track of my tasks Review Source MH Meredith H. Payroll Manager Financial Services Used the software for: 2+ years ### "SAGE HRMS PAYROLL/HUMAN RESOURCE modules compared to SAGE ABRA PAYROLL/HUMAN RESOURCE" May 14, 2020 3.0 It gets the payroll process done and has other modules to greatly help, like attendance and human resources but would like a more modern payroll module. Pros I love that it does not have a hard close after each quarter and you can rerun reports for any payroll that is in history which means you can go back years. Love that it has an HR module that is easy to use and did not change much going from Sage ABRA to Sage HRMS but wish the payroll module was more modern and interactive so you can actually see a paycheck instead of doing a calculating process and then pulling a report to see what the paycheck will actually be. Love being able to have an excel spreadsheet containing bonuses/incentives that can be easily imported/uploaded into the payroll module. Cons Hate that HRMS Payroll does not have an interactive paycheck view while processing payroll where you can make a change on an employee's paycheck and see instantly how it changes everything. An example of this is if an employee wanted to change their 401k pre-tax election/deduction how would it change the taxes and net pay. It is time card driven then you have to calculate (process) before you can see an employee's possible paycheck when you run a Pre-check payroll register (report driven). Every time you have to make changes you do the change on their timecard, even to deductions, then calculate pay before you can see the employee's paystub when you run a report (Pre-check Payroll Register Report) so it is report driven. I would love to see an interactive paycheck in view and see how changes can change the net pay. I love that it comes with Crystal Reports but to find the information (fields) in the payroll directory/data bases is difficult but on the human resource director/data basis are considerably easier. Support, that you pay for, does not help you with crystal reports or how to find the field/information to get it onto a crystal report. Also the standard reports that come with the HRMS program (payroll) are not helpful nor have enough filters/sorts/structure to make them useful so you have to become savvy with Crystal reports to get the information you want in the format you must have it. Also to do W2 or tax forms are only process in HRMS payroll to Aatrix. Reason for choosing Sage HRMS We went from one Best Software/Sage product to another since the one being used was discontinued which made it an easier install. Since Sage HRMS was replacing Sage ABRA which was being discontinued there were many price breaks/incentives to do so. This also made the switch easier to install. Review Source KM Kay M. Human Resources Administrator Sports Used the software for: 2+ years ### "Does it All" November 30, 2020 5.0 Sage HRMS makes it pretty easy to run our payroll in house and gives us tons of information about our employees' pay. Pros We use the HR and Payroll module as we process payroll in house. There are so many processes available that we don't use, but are available for larger companies. The HR side is very easy and user friendly. The payroll side is less intuitive. There are many stock reports and the on-board Crystal Reports makes it easy to create others as needed. Cons The payroll side is very detailed and complicated to set up. Sometimes there is no good explanation for why something has to be done in a particular way, so you just have to do it and not really understand why. Coming from Abra, HRMS payroll took some getting used to. The rounding doesn't always follow normal conventions, so we sometimes have to chase down pennies to make sure everything is exactly correct. Review Source MB Michael B. IT Manager Research Used the software for: 2+ years ### "Love hate relationship" November 17, 2020 4.0 We are migrating from Abra Suite so it is excellent that it is so similar but the upgrade path is ROUGH.. Pros It is an excellent on prem solution to HR and Payroll for a company that wants allot of functionality for a reasonable price. Cons Performance and stability. Very slow on launch to the point that every user gets the loading twice message because the click and click. Screens can crash if you push them. I believe this is because there is still foxpro lingering underneath the covers in the screens. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Reason for choosing Sage HRMS On prem and price.. as well as familiarity to our user base. Review Source NP Niki P. HR DIRECTOR Hospitality Used the software for: Less than 6 months ### "Transition from Abra Suite to HRMS SL" November 17, 2020 3.0 Still in the learning process with the HRMS SQL version from Abra suite 9.2 version Still issues from implementation that happened in July 1, 2020 and still not resolved - we have both Sage support and 3rd party installer involved and neither have resolved our issues ...very disappointing to say the least. Pros HR panels stayed the same, easy to use and toggle Cons Payroll Reports that were standard in ABRA SUITE no longer exist in HRMS. Not sure why they would be omitted, it they used customer reviews. Attendance set up is not the same as it was in SUITE and has not functioned since installation. This is not due to the product it was due to the implementation 3rd party. Support - wish we would have a specific contact person for issues we need to fix. I have been a customer with Abra Suite since 1997 and always bragged to fellow collegues about the product, at current I wouldnt do so. Reason for choosing Sage HRMS Our long history of being a ABRA SUITE customer Review Source HG Hart G. IT Manager Construction Used the software for: 2+ years ### "Sage HRMS" November 19, 2020 3.0 Its pretty good I cant really complain a whole lot Pros It runs on SGL unlike out Sage 300 product. Updates seem to be fairly easy Cons Support is hard to get in touch with. Its fairly expensive. Reason for choosing Sage HRMS We already had other sage products and like that there is support for interface between the products. Review Source BT Barbara T. Vice President Paper & Forest Products Used the software for: 1-2 years ### "Sage HRMS - Takes effort but worth it." May 8, 2020 4.0 The learning curve was quite steep but since we have been using the software for a while now, we are much more comfortable with it. Pros The system has many features within the program itself to store information, provide status and look-ups. Set up is extremely important to have done correctly in order for the software to function fully and correctly. Cons Reporting features are limited requiring an upgrade to incorporate Crystal Reports to obtain needed information for tax payments and reporting purposes. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Sage HRMS Information could be pulled from Sage Abra system and parallel processing could be run to ensure set up was done correctly. Review Source CF Chris F. Controller Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Look at your other options" October 22, 2019 2.0 HRMS has created more problems that it has solved. Wrong pay, missed items, treating taxable wage as non-taxable, reports that don't tie, and flat out recalculating (incorrectly) payrolls that were run in the prior system. We have had to manually calculate payrolls to determine the fixes necessary. So far it has failed to deliver correct results without multiple runs and edits. I have zero confidence the program will give me accurate results and reporting. Pros Thought it would really be a better product than Sage ABRA, which is losing support this next year. Thought (wrongly) that it would be a smooth transition from one Sage product to another. Cons Although there are a few minor improvements, HRMS is actually a step backwards in usability and reliability from ABRA. The software is a constant source of frustration, and has actually led our 20 year payroll lead to retire, rather than deal with this software. Staff have nicknamed it the "HRMS Titanic" Reason for choosing Sage HRMS We were reasonably satisfied with ABRA and assumed (wrongly) that HRMS would be very similar to ABRA, but have many improved functions. Review Source DA Dee A. Personnel Manager Non-Profit Organization Management Used the software for: 2+ years ### "Issues with HRMS for Several Months" May 8, 2020 2.0 Lately, our experience has not been good. We have had and continue to have major problems with the system with no support. Pros We have had Sage HRMS since 2005. Loved it when it worked. . Cons It no longer supports connect point to MIP payroll. We have had several issues with the system with no support. I have emailed and called with no response. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.