# Sage CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sage CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/227247/Sage-CRM --- # Sage CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sage CRM ## What is Sage CRM? Over 15,000 small and medium sized companies across the globe use Sage CRM every day to accelerate sales, drive business productivity and make every customer interaction count. It is used by enterprising, growing companies seeking new ways to interact with customers, leverage the power of social media and take advantage of the latest mobile developments to further grow their business. ## What is Sage CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Social CRM Tools](https://www.capterra.com/social-crm-tools-software/) Top alternative Featured Overall rating Based on 73 user reviews Reviews sentiment Positive 60% Neutral 18% Negative 22% Starting price $45 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sage CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sage.com&name=Sage CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sage CRM 3.6 (73) VS. [4.4 (18,769)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $45 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (69) Ease Of Use 4.0 (18,104) Value For Money 3.5 (52) Value For Money 4.0 (12,792) Customer Service 3.5 (54) Customer Service 4.1 (14,023) ## Sage CRM alternatives [4.5 (4,453)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (6,967)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (348)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (243)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/227247/Sage-CRM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.1 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Reporting & Statistics 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Marketing Automation 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Sales Pipeline Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status API 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Configurable Workflow 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs Sage CRM 19 features Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Provides a channel for team members to share media files, communicate, and work together Configure existing workflows to meet your organization's needs Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Initiate interactions with customers by proactively starting conversations or providing informational content Assembly of graphs and charts for visualizing and tracking statistics/metrics Create and send email blasts/campaigns Form predictions based on past and present data/trends Automate workflows and trigger campaigns based on customer actions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Get Advice We can help you find the software with the features you need. Features 3.6 (69) 3.6 Based on 69 reviews ## Pricing Value for money 3.5 (52) Free Trial Basic $45.00 Per User,Per Month Value for money 3.5 (52) 3.5 Based on 52 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (54) 3.5 Based on 54 reviews ## User reviews Overall rating 3.6 Based on 73 reviews Filter by rating 5(21) 4(21) 3(14) 2(10) 1(7) Mentioned topic Sorted by most recent AU Anonymous User Finance Analyst Financial Services ### "Sage CRM ,a 360 customer view" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 Value for more,easy and efficient sales management,proper lead generator,great learning curve,proper email management Pros Value for more,easy and efficient customer support,seamless candidate experoence,proper tracking of candidate and proper management of candidate profile,proper recruitment management process,proper email management,proper sales management Cons The report needs to be more granular to meet stakeholders needs and provide more information and give a 360 view of the client Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Manish S. AI and Automation Engineer Information Technology and Services ### "Sage CRM - Legacy CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 28, 2026 I have had an okay experience with Sage CRM. I’ve used it mainly to support sales and customer management processes, customize workflows, and integrate it with other Sage products like Sage 300. The integrations are a bit outdated, but are reliable. Pros Sage CRM is very easy to learn and thus it takes a very short time to get used to it as a new user. This is something not many software tools have. It is very easy to generate reports in this tool. Cons I was not happy with the support for Sage CRM. At one point I even got separate solutions from different support specialists for the same issue I was facing, which was confusing and not what I expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KF Kevin F. Sales Consultant Information Technology and Services ### "Sage CRM - Best in class" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2025 Very positive, easy to use and a very powerful tool. The learning curve is quick, new salespeople are generally ready to go in 1-2 days. Pros Sage CRM offers all the functionality a successful salesperson needs, and it's all tightly integrated to our accounting system. Cons Entering opportunities could be easier if company info was automatically transferred over at the time of creation. Switched from [Sales Coach For MS Dynamics 365](https://www.capterra.com/p/264481/Sales-Coach-For-MS-Dynamics-365/) I changed jobs! My old company used MS Dynamics, sage CRM was a breath of fresh air. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Ian S. PE Construction ### "Detailed Accounting Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 8, 2025 Overall, we have been very pleased with this product. We have been able to do integrations with other purchasing and management software. Pros The reporting features are really good. Our company uses them to do deep dives on specific aspects of the business. Cons It may be slightly antiquated when compared to newer accounting systems. Onboarding new users can be troublesome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kasondra C. Brand Marketing Manager Marketing and Advertising ### "Sage is great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 2, 2024 Easy to navigate and links with your clients etc. Pros Easy and always updating to perform better. Cons Would b nice if it could synch w outlook. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sheral G. REALTOR Real Estate ### "SAGE is outdated" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 17, 2024 I didn't like it at all. Now that we have KVCore, which is SO MUCH BETTER. But yet, our firm has not made KVCore mandatory, and yet the DB do not integrate, so if I have a new client in KVCore, I need to manually add to SAGE. I don't do that. Pros I never liked SAGE compared to other CRM. I couldn't WAIT for our company to move to another CRM. Cons It was clunky, it was hard to manage my DB of contacts. Constantly having to "rank" the clients into groups based on their activity, so that I could market to "active" contacts was tedious. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HH Hannah H. HR and Accounting Specialist Computer Software ### "Not a fan of Sage CRM" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 22, 2024 We opted to use a different CRM for our main CRM needs because we felt like there were better CRM options and features in a different product. Pros The fact that we can store Software renewal information in the system and use for software renewal billing reminders. Cons How hard the product it is to use and the pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DO Dawn O. International Sales and Export Coordinator Construction ### "CRM - make it work for you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 4, 2024 Using Sage CRM has been and still is a positive experience for me, due to it being set up to do exactly what I need it to do, makes my job so much easier. It has a really informative dashboard and it's search facilities make finding customer records an absolute breeze even with the tiniest bit of information to search on. the ability to schedule task, appointments and reminders is a great help plus the ability to set these up for colleagues, much more streamlined that having to send emails or set up calendar invites for things; overall Sage CRM is a great bit of software Pros I really loved that our Systems Integration Team could custom build workflows so applications within CRM work exactly as we needed them to and showing data which was relevant to us rather than having 'out of box' generic options Cons Sometimes workflows could be 'click heavy' which couldn't be changed but only a minor niggle - plus points far outweighed this downside Switched from [Sage Active](https://www.capterra.com/p/10008799/Sage-Active/) The business has outgrown Act so we upgraded to Sage CRM which suited us much better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Marco A. CEO Accounting ### "Good CRM software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 4, 2023 Pros Easy to access to your customers and easy to manage their details Cons The documentation offered is not very well organized Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Internet ### "Heplful for sales leads" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2022 I had a very good experience with sage crm I will recommend it Pros Sage crm is that the customer data is transmitted in real time.the application is easy to handle.reliable and accurate details and it has very good features. Cons sage crm works very well for me and I haven't found any complication with this application yet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227247/Sage-CRM/reviews/) Popular comparisons [Salesforce Sales Cloud vs Sage CRM](https://www.capterra.com/compare/61368-227247/Salesforce-vs-Sage-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)