# Navigo Digital Signage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Navigo Digital Signage the right Digital Signage solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227309/Navigo-Digital-Signage/reviews --- Navigo Digital Signage 4.4 (35) [View alternatives](https://www.capterra.com/p/227309/Navigo-Digital-Signage/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Navigo Digital Signage Ease of use 4.1 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marvin W. Property Assistant Real Estate Used the software for: 2+ years ### "Experience as product administrator" December 20, 2019 4.0 Overall, this has been a great experience. In the process of new upgrade so looking forward to linking to the devices being simpler from cloud. Pros \-Fairly simple to use -Great support for troubleshooting Cons \-Would like to see a mobile app version -adding flyers and announcements could be more streamline. -frequent need to calibrate Reason for choosing Navigo Digital Signage Was in place when we acquired the property 7 years ago. However, after 1 year, we changed from the small kiosk to the large digital screens. Review Source Kevin J. Senior Asset Manager Real Estate Used the software for: 2+ years ### "Interface and customer service are weak links" July 30, 2019 4.0 No discrenable benefits, only the intangible of knowing the tenants like to be able to promote themselves. Overall, not a good value, but with a few improvements to the 'cons' noted above, it could be. Just don't 'nickel and dime' your customer base. Pros This product is a great service for our commercial real estate tenants. Cons Three main things: 1) Interface is complicated 2) Being charged for services that shouldn't be necessary (like how to customize the directory) 3) No local service techs (company is based in Connecticutt and we are in Oregon) These are not insignifcant issues. Reason for choosing Navigo Digital Signage N/A Review Source Response from Interactive Touchscreen Solutions August 1, 2019 Thanks for taking the time to provide us with insight on your experience with your Navigo System. We want to make sure you are aware that we provide customer support, personalized training at no cost even if you're still using the analog system since we migrated to the cloud in 2016. We're happy this is a great service for your tenants however there are more than 100 ways you could maximize your system with the type of content your display and you have full access to control content with Navigo Cloud content management system. Reach out for any support you need to provide your tenants with the enhanced benefits of your digital signage system. We're available 8:00am to 6:pm weekdays at 800-652-4830 and After-Hours Support can be reached at 443-302-2615 for your convenience. We appreciate your feedback! CG Claire G. Property Manager Real Estate Used the software for: 1-2 years ### "Property Management Review" July 30, 2019 3.0 Pros Customer support. I have worked well with and feel supported by our account reps. Cons It is not very user friendly when first introduced. It takes some training and practice to know how to correctly publish certain features. Review Source Response from Interactive Touchscreen Solutions August 1, 2019 We appreciate your feedback! We want to make sure you are aware that we still provide customer support, personalized training at no cost even if you're still using the analog system since we migrated to the cloud in 2016. Reach out for any support you need to provide your tenants with the enhanced benefits of your digital signage system. We're available 8:00am to 6:pm weekdays at 800-652-4830 and After-Hours Support can be reached at 443-302-2615 for your convenience. Thanks for taking the time to provide us with insight on your experience with your Navigo System. MR Melody R. Commercial Property Manager Commercial Real Estate Used the software for: 2+ years ### "Navigo is pretty great to have here!" July 30, 2019 4.0 Pros We love that we are able to add personalized screens for guests and tenants Cons It's been hard to get people familiar with touching it for information - they tend to just stand and watch. Also we have had a few minor problems with connectivity here and there - but that could be on our end... Reason for choosing Navigo Digital Signage Features and customization possibilities. Review Source Response from Interactive Touchscreen Solutions August 1, 2019 Thank you for great feedback! There are literally dozens of ways you can promote user engagement and interactivity and many services and applications that integrate with Navigo to truly customize and enrich your visual communications. We've organized 101+ ways to maximize digital signage at https://www.itouchinc.com/digital-signage-101. Our support teams are available Monday-Friday 8am-6pm Eastern and after hours at 443.302.2615 for assistance with your digital signage system. dR dimas R. assistant property manager Real Estate Used the software for: 2+ years ### "easy user interface / admin a bit difficult " August 14, 2019 4.0 neutral Pros Easy to work with once you get the hang of it. Touch screen interface is great for users. Cons price and admin side of use. The cost of software is prohibitive for renewing. Reason for choosing Navigo Digital Signage n/a Review Source Response from Interactive Touchscreen Solutions August 14, 2019 Thank you for your feedback! Our Navigo?Cloud subscription starts at $45/month which provides organizations with version release updates, routine data backup, data disaster recovery, instant updates from any device with a browser and live feeds for news & weather. Understanding that this expense may not always be within customers' budgets, we also provide an on premise software bundle that gives customers access to today's software version with no ongoing fee. If you're interested in learning more about this option, please contact us at 410-451-1540. VR Verified Reviewer Project Coordinator Security and Investigations Used the software for: 2+ years ### "Software is great." July 30, 2019 5.0 Pros The graphics and the different features are great. Cons Updates should occur more frequently. Once a day is a be it antiqued. Review Source Response from Interactive Touchscreen Solutions August 1, 2019 Thank you for taking the time to leave us valuable feedback. Content updates to your Navigo? System may be manually sent on-demand as many times a day as needed to ensure your visitors have access to the most current building information. If your data is being automatically pulled from another source, Navigo? gives you the ability to schedule the updates as frequently as needed. Please contact us for assistance is scheduling your automatic content updates to a more frequent schedule it's really simple! We're available 8am to 6pm at 800-652-4830 and have an After-Hours Support team available at 443-302-2615. CR Constance R. Property Manager Commercial Real Estate Used the software for: 2+ years ### "Good Program" July 22, 2019 4.0 The systems are user friendly and they look great. Pros Good program. Good IT support. User friendly and looks great for our guests. Cons Not convinced the sales people are honest with regard to why the clients now "must" move to the cloud server for a monthly fee, but they are sales people. Review Source Response from Interactive Touchscreen Solutions July 24, 2019 We're grateful for the feedback and want to be transparent about motivating our most valued clients to come to cloud computing with us. For those who've been with us -- through manual hardware maintenance and managing content laboriously, we are outrageously ecstatic about how the cloud makes our trademark software, that your system runs on, faster, even more accessible and maintainable via the internet. We're a prolific and progressive organization and find that on-demand computing is the best approach to providing excellent service to you on demand. Our cloud strategy reduces costs to our client, gives users flexibility and mobility, is scalable to your needs, increases your options vastly, lowers security risks and eliminates the need for hardware replacements and a backup plan. Our design experts are always very driven to make your life easier. KC Karen C. Property Manager/VP Real Estate Used the software for: 1-2 years ### "Navigo Digital Sign Feedback" July 31, 2019 4.0 Overall we are very pleased with the product. Pros That our office can access it remotely. We manage the building where this signage is located remotely so it's key for us to be able to post updates or notices on the digital signage from our office. Cons That we don't always know when sign goes down due to power failure at a building we manage remotely. We get notified by our tenants and then have to physically check on the sign to see that it's gone down to see if we're able to reset things by restarting or if we need to call for a tech. Would be great if there could be some kind of notification that gets generated when the sign goes down. Reason for choosing Navigo Digital Signage The system seemed to fit our needs for the specific building that we ordered the signage for and the Navigo team was helpful in customizing the screens it for our needs. Review Source Response from Interactive Touchscreen Solutions August 1, 2019 Thank you for the valuable feedback! A Navigo 4.0 version release is planned for January 2020 and the Cloud Premium subscription will give our customers access to our advanced AutoAlert features, including the offline alert. If your Navigo System goes offline, for any reason, you are sent a real time alert. For information on this planned version release, please contact us at 443-302-2615. DS Don S. Property Manager Real Estate Used the software for: 1-2 years ### "Electronic Directories" July 29, 2019 4.0 Pros I like how easy this is to update remotely, and also integrations to text building staff by the press of a button. Cons I think the look should be updated, it seems a little outdated. Also, would like more integrations if possible. Review Source Response from Interactive Touchscreen Solutions July 30, 2019 We appreciate the solid feedback, thank you. Navigo? integrates with many systems, databases and APIs to customize your display content. There are more than 101 ways you can customize content with Navigo?. For ideas on how to optimze your screen display you can check out: https://www.itouchinc.com/digital-signage-101 and you can also check out 'Our Partners' section which show the database and security systems we integrate with here: https://www.itouchinc.com/our-partners/. We're a custom signage solution. Our Navigo design experts are always happy to discuss enhancing your system! KS Kim S. V.P. Sr Property Manager Real Estate Used the software for: 1-2 years ### "Digital Directory " August 14, 2019 5.0 It is a great product. Easy to use and gives us the ability to add as many of our clients as we need to. Pros The ability to add as many of our clients as we needed. We were able to also add building, local and leasing information. Cons Being charged to make changes. When Banks merge it changes the building name. To change the name and picture we are charged. Reason for choosing Navigo Digital Signage We bid this project with like products. It gave us what we needed. The only thing we were not aware of was not having the ability on our own to make changes to the pictures or a name change. Review Source GP Grace P. Tenant Services Coordinator Commercial Real Estate Used the software for: 2+ years ### "Review" August 7, 2019 4.0 Pros I like that it is easy to add and delete individuals. Cons Set up is a bit confusing. Format could be a little bit more user friendly. Review Source NT Niki T. Assistant Property Manager Real Estate Used the software for: 6-12 months ### "Enjoy using the program" December 20, 2019 5.0 Pros The software is easy to navigate through Cons Haven't had any issues as of yet with the software to report Review Source JW Joan W. Property Administrator Commercial Real Estate Used the software for: 2+ years ### " BUILDING DIRECTORY" August 6, 2019 5.0 The directory allows the individuals from off the street to come in and search for a company or a person. Pros I like the ease of adding companies and names. Cons Adding ICONS for individual companies and if you have to step away from the input of information, the screen freezes up and you have to start over. Review Source JJ Joy J. Exec Asst Higher Education Used the software for: 2+ years ### "Very good value" July 30, 2019 5.0 I bought the system so that we could do away with the sign board that was constantly out of date. Pros It is pretty intuitive and the support I get when using it is the best. It is easy to keep it up to date and current. Cons The rare occasions when it crashes and I'm not crazy about the maps. Review Source PL Patricia L. Receptionist Real Estate Used the software for: 2+ years ### "Navigo Digital Display Boards" July 31, 2019 4.0 We are able to modify the directory within minutes of receiving correction or update notifications from our tenants. Pros The software is easy to use and is easy to train others to use. Cons My IT department is not familiar with the software so if there was ever an interface issue there was a slight delay in the needed fix. Review Source Response from Interactive Touchscreen Solutions August 1, 2019 We're glad you find the system easy to use and value your feedback. We do provide ongoing training and support -- especially for onboarding new members on your team, which is included in your service. Our support teams are available Monday-Friday 8am-6pm Eastern and after hours at 443.302.2615 for assistance with your digital signage system. MJ Morgan J. Property Manager Real Estate Used the software for: 2+ years ### "Navigo Digital Signage" August 7, 2019 4.0 Very good. Pros The tenants like the signage and it's very modern. Cons Trying to reset the system, the face plate has to be removed. Reason for choosing Navigo Digital Signage It's the preferred signage for our company. Review Source JO Jennifer O. Asst Property Mgr Executive Office Used the software for: 2+ years ### "Navigo Experience" August 22, 2019 4.0 I feel the product is clean, modern and easy to use. Pros I like it because it can be easily changed and logo's can be added with minuets. Cons Delays in getting repair performed when needed. Reason for choosing Navigo Digital Signage na Review Source Response from Interactive Touchscreen Solutions August 26, 2019 We encourage digital signage clients to consider the benefits of cloudbased content management for their systems because without an internet connection and NavigoCloud access, repairs require scheduling and remote access is not an option. Our records show your issue with making updates was resolved but there are options to explore for faster updates and recovery. SP SHARILYN P. PROPERTY MANAGER Real Estate Used the software for: 1-2 years ### "Excellent Product " August 7, 2019 5.0 Excellent! Pros It is very easy to use and I was provided with excellent support and instructions. Cons I like everything about the software. The initial install required some work, but very easy and all customer service reps are very friendly and helpful. Review Source BC Bridget C. Assistant Property Manager Commercial Real Estate Used the software for: 2+ years ### "Navigo Review" July 31, 2019 5.0 It has been great Pros The ability to make changes remotely and instantly have the directory updated Cons Adding Companies can be somewhat difficult, it is not the most user friendly. Review Source Response from Interactive Touchscreen Solutions August 1, 2019 Thank you for the feedback. As always, we're here to help! Navigo? Support is available Monday-Friday 8am-6pm Eastern and after hours at 443.302.2615 for assistance with your digital signage system. DM Daniel M. Chief Engineer Real Estate Used the software for: 1-2 years ### "Navigo Review" August 14, 2019 5.0 We have the local train schedules available on the lobby screen, visitors and tenants find this very helpful. Pros The ease of use and the original programming process was easy to navigate. Cons Nothing to report here, the concept was new to all of us here and we had no issues getting the system on board. Reason for choosing Navigo Digital Signage The screen that we selected fit the limited wall dimensions that we had available to us, it was a great fit and we are happy with the end result. Review Source kH kathy H. IT PM Hospital & Health Care Used the software for: 2+ years ### "Navigo experience" August 7, 2019 5.0 Tech support is Fantastic! Pros Ease of use. Our users hardly ever contact us for help as the Navigo support is comprehensive. Cons Training was difficult to schedule and the trainer did not teach best methods or answer all questions adequately. Tech Support was able to help and set us straight. Review Source KA Katy A. Vice President Real Estate Used the software for: 2+ years ### "Building Directory Upgrade" July 30, 2019 5.0 I appreciate the free training webinars. I have found their support team to be extremely helpful. Pros I find it very easy to update with information and it looks sleek. Cons I wish there was a bit more flexibility in updating design and graphics. The logos for the tenants are extremely small. Review Source KP Kimberly P. Property Manager Real Estate Used the software for: Less than 6 months ### "Navigo Active Signage Review" July 31, 2019 5.0 Pros I like that the software is web based so that I can make any updates easily and on the web. I don't need to be on-site to make any changes. Cons I don't always remember to get the latest version of the information when I log in. It seems to have worked out fine anyway because I'm the only one who updates the information. Review Source Response from Interactive Touchscreen Solutions August 1, 2019 Thank you for your review! Content updates to your Navigo? System may be manually sent on-demand as many times a day as needed to ensure your visitors have access to the most current building information. If your data is being automatically pulled from another source, Navigo? also gives you the ability to schedule the updates as frequently as needed so you don't forget. Please contact us for assistance is scheduling your automatic content updates to a more frequent schedule it's really simple! We're available 8am to 6pm at 800-652-4830 and have an After-Hours Support team available at 443-302-2615. MK Megan K. Tenant Services Coordinator Real Estate Used the software for: 6-12 months ### "Navigo and GO!" December 10, 2019 4.0 Overall I am very pleased with Navigo. We are able to run important building information for our tenants to see such as Annual Fire Testing and Fire Drills, and we can keep our ever-changing tenant directory up to date easily. The Navigo signage was a great addition to our lobby area! Pros I love that the software can be used remotely to update our tenant directory. I can do it at my convenience right from my desk, and view the results in real time at the site. Cons I needed to take more than one general training class to learn the basics in order to use the software to the fullest extent. The program isn't difficult to operate, but I wasn't able to play with the software as I usually do when learning a new program. The excellent training team walked me through many of the steps and I can now update the sign on my own as needed. Review Source YG Yvette G. administrator Real Estate Used the software for: 1-2 years ### "What I think of Navigo" July 29, 2019 5.0 The Navigo is a good software overall. I would continue to use if at our company. Pros The software is ease to learn. The IT worker is always willing and ready to help us when there an issue. Cons The systems has a few issues everytime we use it. Review Source Similar Products Featured