# SAP Ariba Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SAP Ariba Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/227334/SAP-Ariba/pricing

---

# 

 SAP Ariba Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SAP Ariba

## What is SAP Ariba?

A unique web-based platform that helps you to buy, sell, and manage cash more efficiently and effectively than ever before.

## What is SAP Ariba used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Procurement](https://www.capterra.com/procurement-software/)[Contract Management](https://www.capterra.com/contract-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 88 user reviews

Reviews sentiment

Positive

67%

Neutral

10%

Negative

23%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounts Payable / 2026
-   Contract Management / 2026
-   Purchasing / 2026
-   Spend Management / 2025
-   Supply Chain Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SAP Ariba?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sap.com/products/crm.html&name=SAP Ariba)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SAP Ariba

3.8 (88)

VS.

[4.2 (2,043)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (86)

Ease Of Use

4.0 (1,999)

Value For Money

3.7 (72)

Value For Money

3.9 (1,589)

Customer Service

3.8 (75)

Customer Service

3.8 (1,693)

## SAP Ariba alternatives

[4.3 (686)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (3,298)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (4,517)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/227334/SAP-Ariba/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.2 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Invoice Processing

4.0 (23)

69.57% of 23 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Purchase Order Management

4.3 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Approval Process Control

4.5 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Catalog Management

4.2 (15)

93.33% of 15 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Online Invoicing

4.2 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Create, send, and view electronic invoices

SAP Ariba 49 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

An agreement between a business and an external supplier for the delivery of a set of products or services

Create and manage digital catalog of products/services with their details, specifications, and price

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Track and report regulatory data to either internal management or external stakeholders

Create, edit, and revise contracts/written agreements

Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Transfer of data from one computer system to another

Digitally sign online documents

Monitor and record expenses such as purchases or charges incurred

Search for specific words or phrases within a document or database

Track and manage inventory levels to maintain proper supply

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Creation, processing, verification, and execution of invoices till the payment is made

Create, send, and view electronic invoices

Manage and track customer orders for goods, investments, or any other purchases

Organize and manage the accomplishments and development of employees or performance of applications or systems

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

Track and facilitate returns of products sold

The process of submitting requests for quotes, proposals, information, etc.

Initiate collection and analysis of known risks

Reporting of risks associated with specific actions, events, or entities

An agreement between a buyer and a seller for the sale and delivery of goods or services

Manage and track orders being shipped to customers

Review and uncover trends in spending activity

Track the amount of money spent on a certain product or with a certain supplier

Manage all supplier data and operations

Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

3.8 (85)

3.8

Based on 85 reviews

## Pricing

Value for money

3.7 (72)

### Starting price

Free trial not available

Value for money

3.7 (72)

3.7

Based on 72 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (75)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (75)

3.8

Based on 75 reviews

## User reviews

Overall rating

3.8

Based on 88 reviews

Filter by rating

5(41)

4(18)

3(9)

2(11)

1(9)

Mentioned topic

Sorted by most recent

EB

Emma B.

Financial Controller

Non-Profit Organization Management

### "A great system for invoice management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2026

My overall experience with SAP Ariba is a positive one. I had some teething issues getting set up and logged in, but now that has been resolved, it is very easy and intuitive to use. It is easy to navigate through tasks and provides a document trial for financial records.

Pros

SAP Ariba has very good customer support who respond quickly via email with informed answers on how to fix any errors you are experiencing. They provide screenshots to assist. I use it often for PO and invoice generation, and SAP Ariba allows you to view the progress of submitted invoices and track when payments are expected. Matching POs with invoices speeds up the payment process and prevents any invoices getting rejected. Our external auditors find the system useful for providing a time-stamped audit trail. You have the option for a buyer or supplier login. The dashboard clearly shows how invoices are moving along and if any require attention.

Cons

SAP Ariba can be a little fiddly to use at first, especially if it requires multiple teams input. You need to ensure the identification number and description match, that being said customer service are on hand to support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Sergi F.

Customer Service Administrator

Electrical/Electronic Manufacturing

### "A necessary enterprise beast, but not user-friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 25, 2026

Nobody buys SAP Ariba because it's fun or easy to use. You buy it because you need heavy-duty, enterprise-grade control. In that regard, it absolutely delivers. It does exactly what it’s supposed to do for contract management, compliance, and large-scale invoicing. But as a daily user, the experience can be frustrating. It’s clunky, the learning curve is steep, and it completely lacks the agility of modern SaaS tools. Ultimately, it’s a necessary platform if you operate at scale and need an iron-clad system of record, but you have to accept that you're trading user experience for pure horsepower. Be prepared to invest in training your team on how to actually use it.

Pros

Honestly, when it comes to compliance, tracking, and end-of-year audits, Ariba is a lifesaver. You can track exactly who approved what, and when. Invoicing: once you finally get the approval workflows and routing configured correctly, the procure-to-pay cycle runs really well. It definitely cuts down on manual data entry mistakes. It handles massive volumes of vendor data and contracts without breaking a sweat. It’s built for big, complex organizations, and it shows.

Cons

It feels like you're using software from 15 years ago. Getting new hires up to speed takes way longer than it should because absolutely nothing is intuitive out of the box.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nishant J.

Solution Architect

Cosmetics

### "Best Supplier Relationship management and Contract management product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 4, 2026

Amazing product with amazing features like Ariba Risk, Ariba sourcing suite etc. Most powerful is SAP Business Network: This is the platform’s "crown jewel." It connects you to over 5 million suppliers globally, making supplier discovery and onboarding significantly faster than manual processes.

Pros

I have worked on Ariba and found it really well with Industry requirement. Ariba has fantastic features like SBN, Ariba Risk, Ariba Sourcing suite, all features make it perfect one shop for all Supplier relationship and Contract Management

Cons

It is great product by SAP. I would say one of the best when it comes to utility and purpose. Although, it is sometime difficult to navigate and all products dont have similar UI but functionality trumps it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nathaniel H.

Process Engineer

Automotive

### "SAP Ariba - Spend Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 7, 2026

Having used SAP Ariba for several years now, I can say that I am much more comfortable with it now than I was when my company first made the switch. Like anything else, with a little bit of practice, it becomes second nature.

Pros

My company uses SAP Ariba as the primary purchasing system for goods and services. I personally use the system for both processing spot buys as well as guided buying. I like guided buying the most about SAP Ariba because it allows me to purchase goods all at a predetermined rate using my company's corporate discount.

Cons

At first, the SAP Ariba system was somewhat difficult to navigate. It is such a large system that occasionally I would find myself lost and unsure how to proceed. With more use came more familiarity with the system however.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Nick G.

Sys Admin

Insurance

### "Easy navigation with some areas to improve performance wise"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 3, 2025

Pros

The user-friendly interface makes finding the catalogs easy. Robust feature set allows organizational customization.

Cons

Some occasional lag during request submission or catalog navigation. A bit of a learning curve for standard users when it comes to the shipping and review page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Biorepository Manager

Research

### "SAP Ariba good review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

September 22, 2025

Overall was good. The work flow was clear and in general everything was clear and easy to find. Also it was nice to see what other people in my team were in charged of approving things.

Pros

I liked that I could find products by company or by name or by category. that was easy to decide which product to find.

Cons

I didn't like that not all products are listed in the inventory. Sometimes I couldn't find the desired product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Eoma C.

Senior SAP Consultant

E-Learning

### "Streamlined Source-to-Pay Process with SAP Ariba"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 23, 2025

My overall experience has been excellent. Through Best Online Career's SAP Ariba online training, I gained hands-on skills in requisitioning, purchase orders, invoice handling, and supplier collaboration. The training bridged the gap between theory and real-time business use cases, which made me confident in applying Ariba in live projects. The course was structured, interactive, and supported with 24/7 server access.

Pros

SAP Ariba simplifies procurement processes with seamless integration into SAP ERP. The guided buying experience, supplier collaboration, and contract management features help save time and reduce manual paperwork. During training, real-time project scenarios and practical exercises made the concepts easier to understand.

Cons

The user interface can feel overwhelming for beginners, and the initial setup has a learning curve. Some navigation paths could be more intuitive, but once familiar, the system is very powerful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dion B.

Sales Representative

Computer & Network Security

### "My SAP Ariba experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 30, 2025

My overall experience is great so far and I have no complaints. All the information available is accurate and reliable.

Pros

It works better with the Edge browser. Everything is organized, from order to delivery and invoice. It is accessible from anywhere in the world if you have internet.

Cons

The response is sometimes a little slow. This could be due to overload on the system I guess. This is my only issue so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jamon H.

Director - Treasury Operations

Industrial Automation

### "Business-to-business invoicing in a flash"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 24, 2025

Pros

Electronic business automation tools allow for high volume invoice via business-to-business integration.

Cons

Manual invoice creation requires a lot of mouse clicks, and could stand to be optimized for greater efficiency.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Ann C.

CONTROLLER

Construction

### "SAP Ariba makes work difficult"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 28, 2025

I would not use this program if I was not forced to use it by my customers. IT is not intuitive and it is difficult to work with.

Pros

I like the dashboard page of Ariba. IT's easy to add and remove widgets.

Cons

I can never find what I need in Ariba. It also never works on the first attempt. You constantly have to reenter your info. I upload invoices all the time and it often takes 4-5 tries to get them into the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/227334/SAP-Ariba/reviews/)

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