# SAP Ariba Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SAP Ariba the right Billing and Invoicing solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227334/SAP-Ariba/reviews --- SAP Ariba 3.8 (88) [View alternatives](https://www.capterra.com/p/227334/SAP-Ariba/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SAP Ariba Ease of use 3.6 Customer Service 3.8 ## Pros and Cons in Reviews EC Eoma C Senior SAP ConsultantE-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “The training bridged the gap between theory and real-time business use cases, which made me confident in applying Ariba in live projects.“ August 23, 2025 SF Sergi F Customer Service AdministratorElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: More than 2 years. “It’s clunky, the learning curve is steep, and it completely lacks the agility of modern SaaS tools.“ March 25, 2026 EB Emma B Financial ControllerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Our external auditors find the system useful for providing a time-stamped audit trail.“ April 29, 2026 SF Sergi F Customer Service AdministratorElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: More than 2 years. “Getting new hires up to speed takes way longer than it should because absolutely nothing is intuitive out of the box.“ March 25, 2026 vs vishesh s management traineeLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months. “Its help us to connect with B2B Market place, Optimized sourcing and procurement and reduce costs, making procurement easier, faster and more effective.“ January 30, 2025 EB Emma B Financial ControllerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “SAP Ariba can be a little fiddly to use at first, especially if it requires multiple teams input.“ April 29, 2026 vs vishesh s management traineeLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months. “Its cloud-based solution, automating processes and provide real time visibility with supplier Its help us to connect with B2B Market place, Optimized sourcing and procurement and reduce costs, making procurement easier, faster and more effective I am thoroughly impressed with this tool performance“ January 30, 2025 Aeryn B Artificial Intelligence Engineer VR-ARComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “Implementation and maintenance costs are high, in addition to customization and configuration costs.“ January 13, 2025 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nishant J. Solution Architect Cosmetics Used the software for: 2+ years ### "Best Supplier Relationship management and Contract management product" March 4, 2026 5.0 Amazing product with amazing features like Ariba Risk, Ariba sourcing suite etc. Most powerful is SAP Business Network: This is the platform’s "crown jewel." It connects you to over 5 million suppliers globally, making supplier discovery and onboarding significantly faster than manual processes. Pros I have worked on Ariba and found it really well with Industry requirement. Ariba has fantastic features like SBN, Ariba Risk, Ariba Sourcing suite, all features make it perfect one shop for all Supplier relationship and Contract Management Cons It is great product by SAP. I would say one of the best when it comes to utility and purpose. Although, it is sometime difficult to navigate and all products dont have similar UI but functionality trumps it. Review Source EB Emma B. Financial Controller Non-Profit Organization Management Used the software for: 2+ years ### "A great system for invoice management" April 29, 2026 4.0 My overall experience with SAP Ariba is a positive one. I had some teething issues getting set up and logged in, but now that has been resolved, it is very easy and intuitive to use. It is easy to navigate through tasks and provides a document trial for financial records. Pros SAP Ariba has very good customer support who respond quickly via email with informed answers on how to fix any errors you are experiencing. They provide screenshots to assist. I use it often for PO and invoice generation, and SAP Ariba allows you to view the progress of submitted invoices and track when payments are expected. Matching POs with invoices speeds up the payment process and prevents any invoices getting rejected. Our external auditors find the system useful for providing a time-stamped audit trail. You have the option for a buyer or supplier login. The dashboard clearly shows how invoices are moving along and if any require attention. Cons SAP Ariba can be a little fiddly to use at first, especially if it requires multiple teams input. You need to ensure the identification number and description match, that being said customer service are on hand to support. Review Source NG Nick G. Sys Admin Insurance Used the software for: 1-2 years ### "Easy navigation with some areas to improve performance wise" October 3, 2025 3.0 Pros The user-friendly interface makes finding the catalogs easy. Robust feature set allows organizational customization. Cons Some occasional lag during request submission or catalog navigation. A bit of a learning curve for standard users when it comes to the shipping and review page. Review Source SF Sergi F. Customer Service Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A necessary enterprise beast, but not user-friendly" March 25, 2026 4.0 Nobody buys SAP Ariba because it's fun or easy to use. You buy it because you need heavy-duty, enterprise-grade control. In that regard, it absolutely delivers. It does exactly what it’s supposed to do for contract management, compliance, and large-scale invoicing. But as a daily user, the experience can be frustrating. It’s clunky, the learning curve is steep, and it completely lacks the agility of modern SaaS tools. Ultimately, it’s a necessary platform if you operate at scale and need an iron-clad system of record, but you have to accept that you're trading user experience for pure horsepower. Be prepared to invest in training your team on how to actually use it. Pros Honestly, when it comes to compliance, tracking, and end-of-year audits, Ariba is a lifesaver. You can track exactly who approved what, and when. Invoicing: once you finally get the approval workflows and routing configured correctly, the procure-to-pay cycle runs really well. It definitely cuts down on manual data entry mistakes. It handles massive volumes of vendor data and contracts without breaking a sweat. It’s built for big, complex organizations, and it shows. Cons It feels like you're using software from 15 years ago. Getting new hires up to speed takes way longer than it should because absolutely nothing is intuitive out of the box. Review Source DB Dion B. Sales Representative Computer & Network Security Used the software for: 1-2 years ### "My SAP Ariba experience" June 30, 2025 4.0 My overall experience is great so far and I have no complaints. All the information available is accurate and reliable. Pros It works better with the Edge browser. Everything is organized, from order to delivery and invoice. It is accessible from anywhere in the world if you have internet. Cons The response is sometimes a little slow. This could be due to overload on the system I guess. This is my only issue so far. Review Source EC Eoma C. Senior SAP Consultant E-Learning Used the software for: 6-12 months ### "Streamlined Source-to-Pay Process with SAP Ariba" August 23, 2025 5.0 My overall experience has been excellent. Through Best Online Career's SAP Ariba online training, I gained hands-on skills in requisitioning, purchase orders, invoice handling, and supplier collaboration. The training bridged the gap between theory and real-time business use cases, which made me confident in applying Ariba in live projects. The course was structured, interactive, and supported with 24/7 server access. Pros SAP Ariba simplifies procurement processes with seamless integration into SAP ERP. The guided buying experience, supplier collaboration, and contract management features help save time and reduce manual paperwork. During training, real-time project scenarios and practical exercises made the concepts easier to understand. Cons The user interface can feel overwhelming for beginners, and the initial setup has a learning curve. Some navigation paths could be more intuitive, but once familiar, the system is very powerful. Review Source TW Tammy W. IT Analyst Oil & Energy Used the software for: 1-2 years ### "SAP Ariba very user friendly" January 13, 2025 5.0 Overall, it has been great to streamline procurement processes and improve supplier management, making it a valuable tool for our enterprise. Pros The user face is more intuitive and easier to navigate than the predecessor R/3. This made for a quick adoption and seamless transition for employees. Cons For a company our size, integrating SAP Ariba with our existing ERP systems required significant IT resources. Review Source Aeryn B. Artificial Intelligence Engineer VR-AR Computer Software Used the software for: 1-2 years ### "Software and hardware upgrades." January 13, 2025 5.0 We replaced most of our research and development equipment 1 year ago, because we need to be constantly updated to be a successful company. SAP Ariba was the tool we chose to manage the renovation projects to equip the labs in our departments with computers, graphics cards, and virtual reality equipment, helping us to identify suppliers and hardware manufacturers, request quotes, and evaluate the best options according to the standards set by our experts. It is a well-structured platform with features that facilitate the entire purchasing process. Pros The interface is well designed and although it can be a bit complex and intimidating at first, it is a nice tool that allows for orderly and agile work. It helped us to manage all the necessary renovations to get up to date with the technology, allowing us to search for suppliers to compare specifications and prices. It helped us to ask for quotes and then choose based on concrete data. It allowed us to purchase software and negotiate licenses for our technicians and engineers. Cons Implementation and maintenance costs are high, in addition to customization and configuration costs. Review Source Elizabeth O. Lead dispatcher-administrative Accounting Used the software for: Less than 6 months ### "Do not recommend" January 7, 2025 2.0 Honestly i would give it like a 2 on a 1 to 10 scale... i really do not recommend Pros There wasnt really a whole lot of good things to say about sap, but it did have one function that was nice it gave you the option to edit your timesheets Cons It was crashing all the time, kicking us out an not letting us back in. Always said our login creds were wrong etc. Review Source VR Verified Reviewer Biorepository Manager Research Used the software for: 6-12 months ### "SAP Ariba good review" September 22, 2025 4.0 Overall was good. The work flow was clear and in general everything was clear and easy to find. Also it was nice to see what other people in my team were in charged of approving things. Pros I liked that I could find products by company or by name or by category. that was easy to decide which product to find. Cons I didn't like that not all products are listed in the inventory. Sometimes I couldn't find the desired product. Review Source JH Jamon H. Director - Treasury Operations Industrial Automation Used the software for: 1-2 years ### "Business-to-business invoicing in a flash" May 24, 2025 4.0 Pros Electronic business automation tools allow for high volume invoice via business-to-business integration. Cons Manual invoice creation requires a lot of mouse clicks, and could stand to be optimized for greater efficiency. Review Source EY Eric Y. Use Case Intern Information Services Used the software for: Less than 6 months ### "Great ERP Software!" January 19, 2025 5.0 Overall I had a great time using SAP Ariba! Pros one of the smoothest ERP systems built. Great! Cons Sometimes theres system lag. Minor issue Review Source DB DONNA B. account administration lead Construction Used the software for: 1-2 years ### "Sap Ariba review" January 13, 2025 5.0 very happy with invoice and payment tracking Pros easy to track invoices and get paid quickly Cons a little difficult to update company information when needed Review Source jD jennifer D. manager Chemicals Used the software for: 1-2 years ### "Its okay but Clunky" September 17, 2024 3.0 Its okay and better than an inhouse solution. Pros It keeps everything organized very well. Cons It is a little bit clunky in terms of the desktop web based version. I dont want to log in - I should be able to just add comments via email reply vs having to login each time. Review Source NP Naseer P. Sr. Buyer Government Administration Used the software for: 2+ years ### "SAP Ariba. " August 3, 2023 5.0 Easy to use as compared to SAP previousVersions. Pros This ERP system does offer GUI. The systemis easy to use as compared to SAP previous versions. Cons There is a limit of 100 MB for each file that can be uploaded. If the file size is more then 100MB then this system will not accept it. Review Source CR Clari R. Procurement manager Telecommunications Used the software for: 6-12 months ### "Not designed for sourcing managers’ needs" July 29, 2021 1.0 Good for process compliance folks, bad for sourcing managers and suppliers. Don’t buy, avoid. Really! Pros It’s a compliance tool so it’s a way of ensuring that offers sent by suppliers, tender documents etc are captured centrally and survives even though an employee has left the org. Cons I hate Ariba and I will have plenty of reasons to justify this. First, this was not designed to be user friendly or intuitive at all! It’s like a programmer decided to be a procurement manager and started introducing complicated steps to what is otherwise straightforward. Sending a tender document to suppliers by email takes 5 min vs sending by ariba which takes anything between 5 hours to set up to 5 days depending on approval gateways. Secondly, it’s very unforgiving. If you didn’t do something the right way, the only way to undo it is to start from scratch. Third, it’s user interface sucks. Nothing is connected or seamless. You literally have to memorise the series of tabs and drop down cells to run a tender. Fourth, it’s NOT customisable at all. Everything seems to be hard coded and if there’s any feature or function change it will take months even years to get implemented. Lastly, I’ve used ariba in a previous organisation 9 years ago and well… I’m using ariba in my new org now and NOTHING has changed. So you’re buying a junk car who will tell you that to turn right you have to steer your wheel one full turn first before you can turn right. Review Source SA Shivam A. Engineer II Pharmaceuticals Used the software for: 1-2 years ### "Ariba - A good solution for POs & Invoicing Needs" February 19, 2022 5.0 Overall experience has been good with Ariba. Its a good tool to manage procurement and purchasing/invoicing needs from suppliers and vendors. Pros The best about this software is that it is very easy to create requisitions with this and once it goes through the approval process get converted to Purchase Order to be sent to the supplier/vendor. It also has many features where if you are out of office you can delegate your approval to someone at the same level as you or your senior. This adds a layer to security. You can initiate POs on behalf of someone and it sends an emails about the approval flow to them for visibility purposes. You can also add an extra approver as needed. It also has a procurement app which makes approving POs so easy. Cons Ariba requires detailed training before use. Initial setup and training is extremely important to launch this software for everyone to use. Searching through old POs is not easy but once you learn this art it can be extremely beneficial for reports and calculations for management. Review Source SG Surbhi G. Associate Manager Information Technology and Services Used the software for: 6-12 months ### "Ariba's Pro's and Con's " January 13, 2023 3.0 With the help of Ariba we are able to manage the internal and external payments and are able to easily interact with the client in financially terms Pros its accessibility and the flexibility that even the client and vendor can use the same platform to interact financially Due to which the cost is reduced / lower risk and easily the work is done. Cons First timer user needs to have a good walkthrough and step by step guide to raise PR /PO and then approving invoices.There is no free trial for the tool availableAll information on invoice has to be 100% accurate else the invoice dosen't move forward for payment Review Source BL Balamurugan L. Process Lead Information Technology and Services Used the software for: 2+ years ### "Supplier Lifecycle Performance " December 13, 2022 5.0 Pros Supplier can able to upload their documents for vendor registration in Ariba SLP portal Cons Catalogue purchase.CIG Cloud Integration Gateway. Review Source CD Christine D. Director Education Management Used the software for: 2+ years ### "Ariba is a poor system" December 28, 2022 1.0 One of the most terrible, frustrating experiences and I normally give up any day I have to use it after about an hour on trying to refresh one page. Pros Nothing. Its slow, pages don't refresh properly. Can't upload invoices or see a clients Goods received notification. Cons Nothing its too slow and pages don't refresh Reason for choosing SAP Ariba Because our clients use it only and we have to onboard on their system Review Source BA Bruno A. Procurement Manager Logistics and Supply Chain Used the software for: 2+ years ### "Long time User" June 8, 2021 4.0 Great tool for e sourcing, online bidding events for cost reduction initiatives Pros It is the go to tool for onlinebidding. Vendors are familiar with the tool. Buyers have another strategy for cost savings Cons It has so many features that sometimes creating a bidding event can take some time and effort to set up. Review Source VR Verified Reviewer Team Lead Accounting Used the software for: 6-12 months ### "Not optimized for mass invoicing purposes" July 28, 2021 2.0 Trying to upload invoices. For one invoice, there is a lot of steps, literally rekeying in all the info on the invoice and then attach the invoice. When you have to upload more than 300 invoices per month, that is another story. Please work on a mass upload feature. I could be optimized. For now, I do not recommend Ariba for supplier invoicing. Pros Good for PO tracking and for the customer's end Cons No invoice mass upload feature A lot of steps to submit the invoices Redundant to resubmit the invo Review Source LB Lucy B. Art conservator Arts and Crafts Used the software for: Less than 6 months ### "Ariba is a nightmare for small business suppliers " June 5, 2023 3.0 Terrible! I’ve spent many hours on tutorials and setting up my profile for one customer. I would have rather done work for another customer and spent my time more wisely. Pros There is no pro for a small business supplier. It is just a time waster. Cons For a small business owner, run a mile from a customer that requests you to use Ariba. You will spend many, many hours of your time trying to figure this system out, only to land up not being paid with the excise that the PO numbers are somewhere in the system! Review Source CC Callon C. Accounts Payable Resolution Accounting Used the software for: 6-12 months ### "SAP Ariba Review" November 6, 2020 5.0 Overall, this software is great for an accounting software for both vendor and customer. Pros This software is user-friendly for not just payables representatives, but also customers. The customers can use it to send their invoices. Cons Sometimes there are issues with the invoices when they get submitted by the customers, which cause delay in getting them paid. Review Source NH Nathan H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Clunky, anything but user friendly and just annoying. " December 5, 2022 1.0 Who commissioned this?? Pros Nothing is intuitive and flows. You will drop off the invoicing page several times for no apparent reason other than entering drop down box information. Cons An hour job becomes this angry ball of frustration from the slow loading of everything to not finding what you need to continual adding the same piece of information several times only when you update for it to be gone and start again. Then after 5 attempts the page reloads by kicking you off. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.