# Page 2 | SAP Ariba Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SAP Ariba the right Billing and Invoicing solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227334/SAP-Ariba/reviews

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SAP Ariba

3.8 (88)

[View alternatives](https://www.capterra.com/p/227334/SAP-Ariba/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SAP Ariba

## Showing most helpful reviews

Showing 26-50 of 88 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nathaniel H.  
Process Engineer  
Automotive  
Used the software for: 1-2 years

### "SAP Ariba - Spend Management Tool"

January 7, 2026

5.0

Having used SAP Ariba for several years now, I can say that I am much more comfortable with it now than I was when my company first made the switch. Like anything else, with a little bit of practice, it becomes second nature.

Pros

My company uses SAP Ariba as the primary purchasing system for goods and services. I personally use the system for both processing spot buys as well as guided buying. I like guided buying the most about SAP Ariba because it allows me to purchase goods all at a predetermined rate using my company's corporate discount.

Cons

At first, the SAP Ariba system was somewhat difficult to navigate. It is such a large system that occasionally I would find myself lost and unsure how to proceed. With more use came more familiarity with the system however.

Review Source

VY

Vishnu Y.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Best tool to optimize working capital and reduce procurement costs "

February 11, 2025

5.0

My overall experience with SAP ARIBA is good and positive.

Pros

SAP ARIBA enables your business to discover thousands of trustworthy and reliable suppliers for procurement. SAP ARIBA helps your organization to reduce procurement costs by letting them negotiate better prices with suppliers. By providing you greater visibility on spending, it helps to optimize working capital. It expedites the procurement cycle and, reduces manual work & human errors.

Cons

We haven't faced any issues with SAP ARIBA so far.

Review Source

DG

Dayanand G.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Boost productivity with SAP ARIBA"

February 2, 2025

5.0

My overall experience with SAP ARIBA has been great.

Pros

It is the best tool to accelerate the procurement process. It helps you to save money on procurement by providing insights into expenditure. It improves your productivity by simplifying the procurement process. With SAP ARIBA you can automate various procurement tasks and save time.

Cons

Currently, I don't have any dislikes about SAP ARIBA.

Review Source

vS

vishesh S.  
management trainee  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "streamline procurement with SAP Ariba"

January 30, 2025

5.0

My overall experience with this tool was too good. Its cloud-based solution, automating processes and provide real time visibility with supplier Its help us to connect with B2B Market place, Optimized sourcing and procurement and reduce costs, making procurement easier, faster and more effective I am thoroughly impressed with this tool performance

Pros

SAP Ariba make procurement easy with its cloud-based solution, automating processes and provide real time visibility with supplier. Its help us to connect with B2B Market place, Optimized sourcing and procurement and reduce costs, making procurement easier, faster and more effective. I use is personally and I highly recommend to who seeking a streamline procurement process.

Cons

Not as of now but some beginner level user face little bit difficulty

Review Source

MO

Mcsomb O.  
Plant Inspector  
Renewables & Environment  
Used the software for: 1-2 years

### "SAP Ariba Pros and cons "

January 29, 2025

4.0

Overall the tool makes procurement operations seamless

Pros

The tool is effective in helping manage sales with ease

Cons

The cost compared to other alternative is costly

Review Source

RP

Rohit P.  
Procurement Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Best tool for procurement."

March 8, 2025

5.0

Although it took time to learn things but It's all worth it. Saved a lot of paperwork, money and time!

Pros

A really good product for company financial planning and procurement. Straightforward and easy to use. Save a lot of paperwork.

Cons

Initial learning curve was a bit steep for me personally.

Review Source

MH

Martin H.  
Digital Business Manager  
Wholesale  
Used the software for: 2+ years

### "Sehr schlechte und langsame Einkaufsplattform"

January 9, 2025

1.0

sehr mühsam, der Support muss unbedingt was ändern--> man bekommt immer antworten die mit dem eigentliche Problem nichts zu tun haben. Auch die Hilfeseiten bieten eigentlich so gut wie nie einen brauchbaren Lösungsansatz. richtige Techniker gibt es im Support anscheinend nicht

Pros

Übersicht, Leichtes hinzufügen von Kunden

Cons

sehr langsam, seiten müssen immer wieder aktualisiert werden, man kann keine mehreren Tabs aufmachen, Der SUPPORT ist eine Frechheit(ich habe noch nie so schlechten Support erhalten)

Review Source

SR

Stephanie R.  
Office Coordinator  
Construction  
Used the software for: 6-12 months

### "User friendly"

March 26, 2025

5.0

I've had a good experience with them, and it's very user-friendly.

Pros

It's simple to use and quite easy to understand.

Cons

I find the search engine slow when searching for a PO. I would prefer it to display results as soon as I start typing.

Review Source

RP

Rahul P.  
Assistant manager  
Mining & Metals  
Used the software for: 6-12 months

### "best finance e-invoicing tool for fast process "

December 23, 2024

5.0

SAP Ariba is one of the best tools in the SAP ecosystem. We can raise invoices in just a few minutes; we dont have to make long manual calculations, collect the physical invoices, or have to go to different departments for signings, approvals and stamps; we just have to raise invoice, it will be directly transfered ot to the concerned person, the person will approve the invoice, then will go to the next department as per the company defined flow and at last to the finance team which will approve and relase the payment, it reduced aoverall manual efforts of invoicg, you don't have to create physical files for keeping invoices, maintaining big records, all done easily in one go

Pros

one of the best tools of already using any tool from SAP in your organization; it's mainly used for e-invoicing, payment approval, and processing. You dont have to raise physical invoices; just raise the invoice in ariba, it will go to the assigned person. After approval, go to the finance team, and then the payments will be released.

Cons

Nothing to dislike; the finest tool for e-invoicing

Review Source

BD

Blake D.  
Trade Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "SAP Ariba works"

January 7, 2025

4.0

Access to clients in SAP Ariba is great, having everything in one platform is a huge win as well.

Pros

Everything is in one place and not spread across multiple platforms.

Cons

The functionality is not where it should be. As a new user it is hard to navigate and understand what to do.

Review Source

VR

Verified Reviewer  
EVP Head of Business  
Media Production  
Used the software for: 1-2 years

### "Secure Platform But Clunky and Disappointing"

January 12, 2025

3.0

It's clunky and slow but large corporations use it for billing so it's a must have, the fees are disappointing.

Pros

Connects buyers and sellers in a secure environment

Cons

Fees, clunky interface, slow to update, duplication of accounts

Review Source

VR

Verified Reviewer  
IT Support Analyst  
Retail  
Used the software for: 2+ years

### "Preferred by road warriors for reporting expenses"

January 8, 2025

5.0

Ariba has been my favored method of reporting work related expenses. Accounts Payable was able to easily verify expenses and reimburse employees very quickly.

Pros

It was super easy to enter travel expenses and get reimbursed very quickly.

Cons

As it is with any SAP product, it really depends on how well Ariba gets deployed at your organization due to the extensive customization and automation options. But after we deployed it effectively, Ariba became effortless to use.

Review Source

AC

Ann C.  
CONTROLLER  
Construction  
Used the software for: 1-2 years

### "SAP Ariba makes work difficult"

April 28, 2025

3.0

I would not use this program if I was not forced to use it by my customers. IT is not intuitive and it is difficult to work with.

Pros

I like the dashboard page of Ariba. IT's easy to add and remove widgets.

Cons

I can never find what I need in Ariba. It also never works on the first attempt. You constantly have to reenter your info. I upload invoices all the time and it often takes 4-5 tries to get them into the system.

Review Source

VR

Verified Reviewer  
COS  
Furniture  
Used the software for: 6-12 months

### "A Practical Tool for RFPs, Though Not the Most Modern Option"

January 6, 2025

4.0

My experience with SAP Ariba was positive. While it’s not the most modern or versatile tool, it gets the job done effectively for procurement and RFP management. It's user-friendly enough for most professionals to navigate without major issues.

Pros

SAP Ariba helped me participate effectively in RFP processes. Its functionalities are practical and straightforward, making it accessible with some common sense.

Cons

The interface feels a bit outdated compared to more modern platforms. Additionally, there are more versatile alternatives available in the market.

Review Source

GN

Garrett N.  
Architect  
Architecture & Planning  
Used the software for: 6-12 months

### "SAP ARIBA ++"

January 24, 2025

4.0

Overall it has been a very good experience.

Pros

Really useful tool - love how easy it is to use.

Cons

User interface could be improved and feel better

Review Source

ACM

ANA CARLOTA M.  
Administrativa  
Environmental Services  
Used the software for: 2+ years

### "Review SAP Ariba"

January 27, 2025

5.0

Pros

Organização e capacidade de carregamento

Cons

Não há nada que, realmente, não goste.

Review Source

MP

Mrunmayee P.  
self employed  
International Trade and Development  
Used the software for: 1-2 years

### "Simplified Vendor Management"

December 20, 2024

5.0

It is a robust tool for businesses aiming to optimize procurement workflows.

Pros

Tracking supplier contracts and payments became transparent, helping us negotiate better deals with vendors.

Cons

The interface felt outdated in some sections, but the overall functionality is excellent.

Review Source

SS

Samuel S.  
Estimator  
Construction  
Used the software for: 1-2 years

### "Software review"

December 27, 2024

5.0

Overall good experience, software could use an upgrade

Pros

Simple interface and great third party for work related items

Cons

It's a bit confusing, there are sometimes many options

Review Source

LM

Linda M.  
Bookkeeper  
Environmental Services  
Used the software for: 1-2 years

### "Pretty good software"

January 28, 2025

4.0

Pros

Requests for help were quick to respond to

Cons

Steps on entering invoices and attachments were a bit confusing

Review Source

AM

Ardila M.  
Accountant  
Professional Training & Coaching  
Used the software for: 1-2 years

### "The Ideal Business Expenses Management Software "

August 27, 2024

4.0

Pros

With SAP Ariba, handling and managing business experiences is easy What makes it even better is the ease of integration with other SAP products.

Cons

Well, SAP Ariba has been working well. No complaints.

Review Source

VR

Verified Reviewer  
Director  
Online Media  
Used the software for: Less than 6 months

### "SAP Ariba- the best Procurement automation tool you can have"

August 11, 2024

5.0

Overall, its a great tool to solve all our 3rd party vendor communications. Though it may have a few downsides but still better in the industry.

Pros

a. Effective lifecycle design for all procurements needs b. The comprehensive capability of encompassing every activity involved in procurement from pre-PO to vendor selection c. Excellent integration with inhouse tools for quick payment processing d. Safe and secure authorization/single sign-in methodology

Cons

Very slow operations and the UI/UX is difficult to understand, need to put a lot of time to learn, feels outdated. There a bit issues in adding many 3rd party contractors. The capacity needs to be increased.

Switched from

[Coupa](https://www.capterra.com/p/115928/Coupa/)

Coupa did not have the capacity to integrate multi touch point for same transaction. We needed to have multiple authorization for same process.

Review Source

AM

Andre M.  
Partner  
Information Technology and Services  
Used the software for: 6-12 months

### "SAP Ariba is the NOT user-friendly and archaic in complexity"

July 25, 2024

2.0

Very very poor! Clearly the Gartner and other ratings are dishonest and solicited by bribes

Pros

Process automation but its clumsiness is disconcerting and makes it a grudge-tool to use

Cons

The archaic workflows and nonsensical messaging and statuses drives the users insane!

Review Source

WK

Waleed K.  
Senior Procurement Engineer - Facilities Management  
Construction  
Used the software for: 2+ years

### "The best expense tracking system along the supply chain"

February 23, 2022

5.0

SAP Ariba helps me manage my expenses and track and evaluate them to accomplish the best supply chain operations. It also keeps track of the accounts we have paid or need to pay, so you are completely aware of your contractual duties. The finest vendors and rates allowed us to simplify procurement operations and boost contract transparency.

Pros

It is the best management program that helps companies expand, as it provides many services that allow new horizons for cooperation with others and contribute to increasing the company's ability to track spending. SAP Ariba provides complete transparency in the procurement process. Through its analytical tools, it is able to connect suppliers and buyers on a single platform, enabling them to complete all stages smoothly and flexibly. The user interface is attractive and easy to use, and it is cloud-based, enabling all parties involved in the operations to get the best fit for their services. I like the reports that I can get that show you consumption patterns and many data according to your interests, which gives you new horizons and gives you ideas that enable you to get the desired success.

Cons

It has not many negatives. In terms of business as well as day-to-day dealings with suppliers, I find it to be a useful software that I can rely on for management needs. It requires some training to use its services effectively, and some apps have trouble connecting with it.

Review Source

AB

Ashley B.  
Billing Manager  
Construction  
Used the software for: 2+ years

### "Beware"

June 6, 2022

2.0

We have run in to more problems than solutions with Ariba. Again, being able to see the status of invoices and PO's is great, but I dread when I get emails letting me know a new PO is available or when I have to send invoices through this site. I don't ever expect it to work.

Pros

I like that I can see the status of my uploaded invoices and the status of my customers' purchase orders without having to reach out to the customer.

Cons

I do not like that this software constantly throws errors and doesn't always process my invoices. Half the time, I don't know whether the invoice was sent or not because it jumps me back to the home screen when I'm mid-way through uploading an invoice. When trying to open purchase orders, I constantly get "exception encountered" error messages and have to reopen the PO's numerous times in order to see them, then cross my fingers that I don't get the "exception encountered" error message again and again when I choose print. The worst part is that we as the customer are forced to pay for this service that rarely works. We have no choice be to receive PO's from this site and to send invoices through this site. Some of our invoices come to ~$35 A PIECE to send! Many customers use sites that are no cost to us that work significantly better than this one.

Review Source

AS

Ashokkumar S.  
Assistant purchase manager  
Consumer Services  
Used the software for: 2+ years

### "a rewarding ariba"

September 3, 2022

5.0

Pros

The quality and ease of user interface. best customer service and standard in the market

Cons

basically its costly and a not suitable for small companies

Alternatives considered

[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

Review Source

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