# Page 3 | SAP Ariba Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SAP Ariba the right Billing and Invoicing solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227334/SAP-Ariba/reviews --- SAP Ariba 3.8 (88) [View alternatives](https://www.capterra.com/p/227334/SAP-Ariba/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SAP Ariba ## Showing most helpful reviews Showing 51-75 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sales Operations Computer Software Used the software for: 2+ years ### "Extortion" February 10, 2022 2.0 They're big, they don't give a crap about you. They're great at selling this 'service' to customers, so prepare yourself, as a vendor, to have your 'free' standard account upgraded to a paid account without your permission. Pros Nothing. I hate this software. We use it only because our customers require us to Cons It's awkward and outside of our normal processes. Every customer uses it slightly differently, so you never really get used to what each one needs. Customer support is terrible - and we need to call them EVERY TIME we need to process an invoice in the platform. Worst, though, is that they're charging customers for it - and telling vendors that their account is free. Then, when SAP Ariba signs enough mutual customers, they start charging the VENDOR for a service they hate using. They get paid on both ends of the transaction - even though we're transacting through Ariba under protest. It's extortion, really. Reason for choosing SAP Ariba We did NOT choose SAP Ariba. Our customers did, and they're the only reason that we continue to use it. Review Source OF Olaf F. Contentmanager Wholesale Used the software for: 2+ years ### "Ungenügender Support für Lieferanten" June 20, 2024 2.0 Pros Nichts. Alle Funktionen sind versteckt und in der Handhabung verkompliziert. Cons Absolut unübersichtlich Ungenügender (nach Schulnoten) Support für Lieferanten Keinerlei Direktkontakt / Tickets werden nur bearbeitet wenn sich der Käufer einschaltet Reason for choosing SAP Ariba Wurde von Kunden gewünscht, die mit diesem Produkt arbeiten. Review Source ME Mbiuki E. Procurement Officer Transportation/Trucking/Railroad Used the software for: 1-2 years ### "SAP Ariba Is a Proper Billing and Invoicing Solution" May 9, 2024 5.0 Pros This billing and invoicing tool is easy to use. SAP Ariba has great capabilities. Cons SAP Ariba is so powerful to use. No issues with SAP Ariba. Review Source VR Verified Reviewer program manager Research Used the software for: Less than 6 months ### "Stay away" June 20, 2023 1.0 worst system ever. System is broken. It is breaking people in my organisation. Pros nothing - everything in the system that I've used is broken. I've had a different problem with every PO I've created. Cons This is the worst software system I've ever encountered and I worked in government for 15 years. It is constantly crashing, the team buying function doesn't work, the system can't cope with changes to POs after they have initially been created. E.g. I want to break 1 payment into multiple at a later date - the system can't deal with this and now I'm left with cranky vendors who can't get their invoice paid. I manage over 30 contracts which are all multi-year. I can't get my colleagues access such that if I'm on leave they can't pay invoices for me. Some POs I've created never got sent to the vendor, even though other POs have gone. There are so many bugs in this system. Stay away from it if you are a large, complex organisation. Review Source VR Verified Reviewer Senior National Account Manager Facilities Services Used the software for: 2+ years ### "Powerful Vendor Management software" March 26, 2019 5.0 I would highly recommend this product for companies looking to manage a large number of properties with a large array of services and vendors that need to be managed. Once you get all your properties, services and vendors setup, you will save so much time and have control over your service contracts. Pros From a vendor side of this software, it was revolutionary. We got paid 10 times faster for our service contracts. Batch invoicing was easy and organized. It was easy to batch invoice monthly for our standard service contracts and also the functionality of specialty services that were not a part of the regular scope of the monthly services. As an account manager, Ariba actually helped me to manage our facilities maintenance service providers. Also, as a project manager, it was easy to submit specialty invoices. They would then be sent to the correct team of our client for review and easy approval. Cons At the start is was difficult to learn. But during the course of using the software, Ariba upgraded features and once we learned how to utilize all the features, the benefits prevailed. Review Source CG Catania G. Sales Manager Retail Used the software for: 1-2 years ### "My Experience With SAP Ariba" April 29, 2024 5.0 Pros With this tool, procurement management as well as vendor management is straightforward. Cons No issues so far. SAP Ariba has been amazing. Review Source Mohamed O. Accounting Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "User Review - SAP Ariba " October 28, 2021 4.0 \- My impression is that SAP Ariba Represent the best solution of Suppliers Management, The software cover all the Suppliers needed Data ( Registration, Qualification, Performance, Pre-Risk Assessment). Pros \- Evaluate risks in the Supplier´s value chain in the following areas: a. Quality Management, b. Sustainability and integrity, c. Health / Safety / Environmental, d. Quality and Continuous Improvement, e. Operation Excellence and Supply Chain, f. Data Security - Supports the process for conducting a financial health review of the supplier. - Be efficient through the sharing of supplier qualification status and risk mitigation actions across the company Cons \- Prompt Assistance is needed form the support Team is needed especially on assisting the supplier who has troubles with registration in SAP Ariba. Review Source TF Tanveer F. Human Resource Manager Education Management Used the software for: 1-2 years ### "SAP Ariba Is Easy to Implement " May 3, 2024 5.0 Pros SAP Ariba has been so reliable and easy to use. The implementation of SAP Ariba is easy. Cons I like the features of SAP Ariba. They are so amazing. Review Source MA Marcuta A. Master data Chemicals Used the software for: 2+ years ### "Ariba" October 26, 2023 5.0 Excellent Pros Provides cloud-based procurement and learners would need a basic understanding of procurement processes and supply chain management Cons nothing, overall i like everything about SAP ARIBA Review Source VR Verified Reviewer Tech Lead Information Technology and Services Used the software for: 6-12 months ### "Procurement and contract management made easy with SAP Ariba" September 20, 2022 5.0 We streamlined the process of procuring the hardware and pheripherals at enterprise and employee level Pros Its end to end integration of supply chain ecosystem from RFQ to final invoicing. Cons User Interface looks little confusing and experience little slow apart from that product wise it was awesome. Alternatives considered [Coupa](https://www.capterra.com/p/115928/Coupa/) Review Source Amy O. Owner Executive Office Used the software for: 2+ years ### "One-Stop for Vendors and Purchasing" April 23, 2019 4.0 Overall I like Ariba. It is fairly easy to use and navigate, and provides a one-stop SAP for it's clients. Pros What I like most is that you can follow a job, from purchase order to invoice, in one place. You get notified when a purchase order has been entered or changed, and you can go in and submit your invoice against the PO once the job is done. You can also track the invoice's progress through the system on its way to payment. Cons What I like least about this software is that if you make a mistake, it can take some time to get it corrected in the system, sometimes taking away precious time in getting paid for a job. Review Source VR Verified Reviewer Software Consultant Information Technology and Services Used the software for: 1-2 years ### "SAP Ariba Review" July 18, 2020 5.0 Overall, I would recommend Ariba. Once set up it is simple to use and will save you a lot of time. Pros It is a really flexible piece of software for managing spend with vendors. Once vendors and services are set up it makes the whole spend process much easier meaning that purchasing decisions can be dealt with quickly and easily. Cons At first it can be hard to navigate the system and get everything set up. Review Source AM Alaa M. HR Manager Human Resources Used the software for: 1-2 years ### "Overall Ariba is a useful " December 3, 2021 4.0 Very useful and easy Pros Very easy to use and understand. It makes managing the approval of invoices really easy. Cons finding past invoices is not easy. Inputs of budgets are still slow and highly manual. Review Source mA marvin A. Finance Sr. Analyst Computer Software Used the software for: 2+ years ### "Ariba Commerce Cloud" April 14, 2019 5.0 is a excellent tool to key invoices in less than 5 minutes and that is great for collection team also the features in order to track the invoice status and avoid payment delay. Pros is a friendly tool to use in order to manual key the invoices to the accounts payable team in order to get the payment on time, in this tool you can see the invoice status and the schedule payment date. Cons if there is a wrong information the invoice will not migrated to the payment system. Review Source VR Verified Reviewer Sales Support Specialist Used the software for: 6-12 months ### "We use this as a supplier. And it's not very friendly" April 24, 2018 3.0 Little benefits. We use it since our customers use it and we're forced to. Pros You can monitor and capture some request from the customers, receive notifications, process everything online. Cons Is not very user friendly, support is really hard to get, you can't really create reports and search engines are not good. From a supplier's perspective is not very good. Review Source CW Chad W. Controller Hospital & Health Care Used the software for: 1-2 years ### "Ariba for Purchasing Aggregation" September 12, 2018 5.0 We're so glad we made this change and are now asking why we didn't do it sooner! Pros Ariba has allowed us to consolidate our ordering processes under one, simple-to-use dashboard. What before required the use of numerous on-line systems and phone calls to vendors and many hours of time per seek, can now be accomplished in one place, with a time savings of 25%. Cons Roll out was shaky and the learning curve was a bit steep for a number of our users. But, as with anything, practice makes perfect. Review Source VR Verified Reviewer Direct Marketing Expense Analyst Consumer Goods Used the software for: 6-12 months ### "Ariba" November 30, 2020 5.0 Pros Ariba is a necessary tool in my job. It was really easy to learn and has a lot of features. Cons Not many issues with Ariba. Sometimes their are glitches but that could be on my company's end and not a true Ariba issue. Review Source FB Fahed B. Finance Business Manager Financial Services Used the software for: 1-2 years ### "Your Perfect Business Partner" April 22, 2022 5.0 Over all experience from Ariba 8 / 10 Pros as a Company you can outsource multiple functions to Ariba saving you lot of your precious time and money as you get one stop shop for your needs as compare to managing a big team for getting the same kind and amount of output. Cons Customer support service could have been better. Review Source TBE Tim B E. Key Account Manager Wholesale Used the software for: 1-2 years ### "Katastrophale Usability" October 25, 2022 2.0 Die Administration ist eine Katastrophe. Beispiel: Benutzer hinzufügen ist unter Benutzer löschen zu finden. Pros Nichts. Es gab mal einen guten Support aber vermutlich hat man den aus Kostengründen gestrichen. Cons Benutzeranlage: furchtbar; Übersetzungen ins Deutsche: furchtbar! Man weiß kaum, was Ariba will. Rechnung erstellen: Hilfe!!! Nichtssagende Fehlermeldungen etc. Alles schön in Screenshots dokumentiert.Ariba sollte mal bei Onventis zur Schule gehen... Reason for choosing SAP Ariba Kundenanforderung Review Source KS Kortne S. Sr. AP Marketing and Advertising Used the software for: 2+ years ### "KS Review" May 20, 2022 5.0 Pros The software was visually appealing and easy to use Cons I have absolutely zero complaints about this software. Review Source VR Verified Reviewer Regional Category Manager AE RCA Executive Office Used the software for: 2+ years ### "Ariba Commerce Cloud" January 24, 2019 4.0 Pros The community linked to the tool. It has a lot of features that can be customized too. Cons no ease of use. Can be tricky to use, not friendly enough Review Source SZD Sidi Zakaria D. senior analyst sales operation Computer Hardware Used the software for: 2+ years ### "Ariba" September 3, 2023 5.0 Pros Supplier Collaboration helps a lot to improve the productivity Cons interface design , cant see other points to add Review Source MM Muhammad M. Project Engineer Utilities Used the software for: 6-12 months ### "The one of the best tool which helps you in managing your procurement cycle." November 24, 2021 4.0 Pros As my company SAP heavy so one thing generally I like about this product is it is smoothly integrated with my existing SAP product. Cons Product/material inspection process should also be the part of this product Review Source Jose Miguel F. Engineer Oil & Energy Used the software for: Less than 6 months ### "Reliability in procurement!" March 5, 2019 5.0 Pros This software provide 100% clarity to procurement process, encrypting the supplier´s quotetions until deadline, you can see your work in progress and your pending tasks. Cons Is not that easy to use, and may be difficult for new providers to use the platform. Review Source VR Verified Reviewer Marketing Manager Computer Software Used the software for: Less than 6 months ### "Not easy to use and quite time consuming" December 13, 2017 2.0 Pros There is not much about Ariba that I like except the email notifications where they send you alerts for leads/ RFPs do work. Cons This is the first sourcing/ procurement software that I've ever used, and I've spent an unnecessary amount of time on it because of the lack of user-friendliness. For example, I was completing my company's profile for a RFP, and the button to show which blanks should be filled didn't work at all, there was just no response. Until after a while later, I figured out that I would try turning my adblock off, then it worked. Still, the whole process consisted of filling in the same information multiple times. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.